TRAVEL PROCEDURE (RAIL & AIR TRAVEL, HOTEL & EXTERNAL CONFERENCE BOOKING) Documentation Control

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1 TRAVEL PROCEDURE (RAIL & AIR TRAVEL, HOTEL & EXTERNAL CONFERENCE BOOKING) Reference Documentation Control Date approved Approving Body Trust Board Implementation date Version 1 Supersedes Consultation undertaken Target audience Supporting Protocol Distribution: Policy N/A Human Resources Staff Side Representatives Trust Managers, Directors Group All employees, all managers and Staff Side Travel Policy All current staff and new staff Review Date June 2013 Lead Executive Author/Lead Manager Further Guidance/ Information Director of Finance Director of Finance Procurement HR Managers 1

2 CONTENTS Paragraph Title Page 1 Introduction 3 3 Procedure 3 4 Process 4 Appendix 1 Rail Travel Booking Form 5 Appendix 2 Air Travel Booking Form 6 Appendix 3 Hotel Booking Form 7 Employee Record of Having Read the Procedure 8 2

3 1. Introduction 1.1. This procedure has been developed to confirm the Trust s payment of travel and associated expenses. The procedure ensures all employees have a clear and consistent understanding of the policy and process regarding business travel and expenses. It also provides travellers with a reasonable level of service and comfort at a reasonable cost It replaces all previous Trust policies and arrangements concerning the payment of travel and associated expenses and covers all employees of the Trust, whether employed on national or Trust terms and conditions of service This procedure should be read in conjunction with the Travel Policy and the Trust s Car User and Mileage Allowance Policy. 2. This procedure covers the booking of Rail Travel Air Travel Hotel Accommodation External Conference/Meeting venues 2.1 The on-line system is administered through Redfern Travel. 2.2 The use of this system will enable consistent local management information, monthly data from suppliers and the identification for cost savings. In addition, the online booking tool will allow for additional savings and accurate data capture. 3. Process 3.1 From this point all bookings for rail, air, hotel and conference booking, unless otherwise agreed will be booked through Redfern Travel Services. 3.2 There will be designated members of staff (bookers) authorised to process booking on behalf of all directorates and departments. 3.3 Authorisation for all booking must be from an authorised signatory by way of signature on the booking forms. This should be a General Manager/Head of Service/Clinical Director. This authorisation must be 3

4 sought before requesting the booking; it is not the bookers role to chase signatures. A booking will not be processed until the correct signature has been provided. 3.4 Budget codes must be included for all rail/air travel and conference/meeting venue booking. 3.5 From all Travel must be booked through the Redfern Travel Service, there will be no other facility for employees to book any form of Travel and reclaim these on expenses from. 3.6 Designated staff (bookers) within Departments and Directorates will contact Redfern Travel directly either online or by telephone to make all travel arrangements, which should have been previously authorised through the specified booking form which is in the Travel Procedure. The Trust will then pay directly and no expense claim is required. Rail and Air Tickets, Hotel and External conference bookings will only be able to be purchased via this contract. 3.7 Rail travel will typically be booked as standard class. 3.8 Air travel will be booked as standard class. 3.9 The booking process will follow these steps: Booking form is completed in full Manager signature is sought Hard copy booking form is handed to booker in first instance. E mails will not be accepted. The booker will process the request on your behalf. You will receive confirmation that your booking has been processed. Any cancellation must be communicated immediately as this may incur a charge. 4

5 Appendix 1 TRAVEL PROCEDURE (RAIL & AIR TRAVEL, HOTEL & EXTERNAL CONFERENCE BOOKING) Date Requested Names of Travellers Number of Travellers Reason for Travel Dates of Travel Approx Times of Travel Journey Details From To RAIL TRAVEL BOOKING FORM Type of Journey To include underground Cost Code Single/Return Yes/No Special Requirements NB All Tickets issued will be Standard Class (please see procedure) Approved by/date Print Name 5

6 Appendix 2 TRAVEL PROCEDURE (RAIL & AIR TRAVEL, HOTEL & EXTERNAL CONFERENCE BOOKING) AIR TRAVEL BOOKING FORM Date Requested Names of Travellers Number of Travellers Reason for Travel Dates of Travel Approx Times of Travel Journey Details From To Type of Journey Single/Return Cost Code Special Requirements NB All Tickets issued will be Standard Class (please see procedure) Approved by/date Print Name 6

7 Appendix 3 TRAVEL PROCEDURE (RAIL & AIR TRAVEL, HOTEL & EXTERNAL CONFERENCE BOOKING) HOTEL BOOKING FORM Date Requested Names of Guests Number of Guests Reason for Stay Dates Required Booking Details Location/Area (i.e. Central London, near Hyde Park Tube) No. of Rooms Room Type Cost Code Special Requirements Breakfast Yes/No NB Hotels will be Premier Inn/Travel Lodge Approved by/date Print Name 7

8 Redfern Travel Venue Enquiry Form for NHS Please complete this form so that a Redfern Travel consultant can initiate your enquiry. Attach the form to an and send it to meetings@redfern-travel.com if you need any advice, please call the team on You will be contacted with a list of suitable venues. No charges will be made until your booking is authorised. (* = mandatory field) Contact details Name* Staff number* * Telephone** Fax* Department Cost Centre Code*: Booking details Lead name at conference* Title of event* Preferred venue(s)* Location of conference* Date of conference* Start time* No. of days* End time* Number of attendees* Disability access required?* Yes/No Will you accept a venue under 3 stars? Yes/No Video conference required? Yes/No Meeting/Conference room details Main meeting room* No. People Layout Syndicate requirements Meeting room comments/ further details 8

9 Catering requirements Coffee break times Time of lunch Type of lunch Dinner required Yes/No Accommodation requirements Arrival date Departure date No. rooms Accommodation booking comments Equipment requirements LCD Projector OHP/Screen TV/Video Camcorder & tripod Flipcharts x Microphones Other Other equipment requirements Other requirements Dietary requirements Room for private lunch Room for private dinner Natural daylight Air conditioning Disabled bedroom Other information Please call me to discuss in further detail 9

10 EMPLOYEE RECORD OF HAVING READ THE PROCEDURE Title of Policy/Procedure: Travel Procedure I have read and understand the principles contained in the named policy. PRINT FULL NAME SIGNATURE DATE 10

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