Woodbrook Golf Club. The Competition Purse. Ladies Copy. 5 th February 2015

Transcription

1 Woodbrook Golf Club The Competition Purse 5 th February 2015 Ladies Copy

2 Woodbrook Golf Club The Competition Purse System Members have been using the BRS online booking system for many years now and it has proved to be very successful. Following a decision by the Management Council, it has been decided to implement an additional part of the BRS system. This is called the Competition Purse and it is a new way to pay for competition entry fees. The system will operate in much the same way as the account currently on our swipe cards for the Bar. The Competition Purse system will create a separate account for each member for use for competition entry. The member then tops up his or her Purse account as required online using a debit or credit card via the competition booking page or via the office or Caddymaster. The members account is then used to pay for their competition entry fees. It should be noted that a members Competition Purse must be in credit to allow a member to book a round of golf in competitions with a competition fee where the purse applies. When in use the Competition Purse will be the only payment method accepted for that particular competition. Initially, the competition purse system will be only introduced for Club Saturday Alternate/Tuesday and Sunday competitions commencing with the Ladies singles competition to be held on 28 th February/3 rd March. The system operates by marking a member s competition purse for payment when a member enters the competition timesheet. If a member is booking a time for another member then the other member must also be in credit at the time of booking, otherwise the booking for the additional member will not be made. Charges are only applied to a member s competition purse after the competition is completed. Cancellations made by members up to the closing time of the competition will result in no fee being deducted. The closing time for competitions will be 12 noon the day before the competition date. While all of this is very straightforward in terms of operation undoubtedly there may be some teething troubles, as was the case when the online system went live many years ago. Hopefully most have been anticipated and others will be addressed quickly should they arise. Already, there are over fifty clubs in Ireland using the BRS purse system for online booking. The key advantages to us as a club are as follows: It s easy to use. It will be convenient. It should reduce the number of no shows at competitions.

3 There will be reduced cash reconciliations and cash handling for the Caddymaster and office staff. It saves time at competition check in. As members, we will no longer need to have cash in hand to play a competition. A full account history for members to check their balances and transaction history is available. The system is now available to Lady Members and the Competition Purse will come into operation on 16 th February when the timesheet opens for the Club Singles competition due to be held on 3 rd March. Members are able to access their Purse from today to open their account balance. It will be the responsibility of each member to ensure that there are sufficient funds in their account to avoid being unable to book into a competition. The 2 s competition is not included in the Competition Purse. The Caddymaster will continue to collect for the 2 s competition as at present. A summary of the key features of the Woodbrook system will include:- A members Competition Purse must be in credit to allow a member to book a round of golf in competitions with a competition fee where the purse applies. Cancellations up to 12 noon on the day before a competition will mean no fee will be charged to the members account. Cancellations after the 12 noon deadline or no shows on the day will result in members not being entitled to a refund. (Appeals in genuine circumstances will be considered by the Committee). The opening balance that a member has to lodge to their account before the 16 th February is 30 ( 20 for Juniors). The minimum top up is 10. Amounts up to 100 may be topped up. Members can update their Purse Accounts on-line or in the office or with the Caddymaster. Answers to any questions you may have in relation to the new system are set out on the attached FAQ s sheet including details of how to top up your account on line. If you still have queries please contact the office or competitionpurse@gmail.com

4 The BRS Competition Purse System Frequently Asked Questions - Ladies Q. What is the timeframe for the Competition Purse at Woodbrook Golf Club? A. The club are initially introducing the purse system for all club Alternate Saturday/Tuesday and Sunday competitions opening for booking from 16 th February. Members are able to access their Purse from today to open their accounts. The minimum amount to open the account is 30 ( 20 for Intermediates/Juniors) Q. I only play casual golf. How will the competition purse affect me? A. Generally the competition purse will not affect you and you will be able to book your casual golf on-line or with the Caddymaster as normal. However, if you play casual golf at times when the competition purse is in operation i.e. during the Saturday Alternative or during the Tuesday competitions, your purse will be marked for the deduction of the competition fee. However, no deduction will be made from your account when the competition fees are deducted after the competition. Please note though that you must have enough credit in your competition purse to make a casual booking during these times. Q. Can I top up my account balance using my debit card or credit cards? A. Debit card and credit card payments are supported by the new system. Q. Other than on-line is there a way for me to top up my Competition Purse account? A. You can call to the Office or the Caddymaster and simply top up your account using cash or debit card/credit cards. Q. I don t have a debit/credit card so how can I top up my Competition Purse? A. You will be able to use cash to top up your account in the office or with the Caddymaster. Q. How do I top up my Competition Purse on-line? A. All you do is log into the booking system as normal and click on the Top Up button. Then select the amount you wish to top up and follow the instructions to enter your credit card details. Your Purse will be updated immediately. See screen views at end of document for more details. Q. How much can I top up each time? A. You will be able to top up between 10 and 100 on-line. You will also be able to top up between these amounts in the office or with the Caddymaster. Q. My playing partner does not have a credit card. Can I top up his account on-line? A. No. You can only top up your own Competition Purse on-line. Q. Can I use GUI vouchers to top up my account balance? A. No. For administrative reasons it is not possible to use GUI vouchers to top up your account. Q. If I am having difficulty topping up my account what should I do?

5 A. If any member is having any issues in topping up their account they should feel free to contact the staff in the office for assistance. Q. How do I know how much credit I have in my Competition Purse account? A. When you log into the online booking page you will see your Purse balance on the top of the screen alongside the Top up button. You can also view a history of all your transactions. Q. Once I have topped up my competition purse, how do I book into a competition? A. You will book into a competition in exactly the same way as now. The only difference is that the booking will be rejected if there are insufficient funds in your purse to cover the entry fee. Q. How will I pay my competition entry fee? A. To enter a club competition you will enter your name on the BRS timesheet (as is currently the case). This will mark your account to be debited with the appropriate entry fee. The fee will only be deducted from your account once the competition has been marked as completed by the competition administrator. The competition monies will then be transferred from your account to the Club account. Q. Will I be able to book myself into a club Alternate Saturday, Sunday or Tuesday competition on-line if I do not have credit in my Competition Purse? A. No. The booking system will automatically reject your booking if you (or someone on your behalf) try and book into a club competition during these times when you have insufficient funds to cover the entry fee. You will however get a message warning you of this and inviting you to top up your account. You can then do this on-line. Q. Will the office or Caddymaster be able to book me into a competition if I do not have credit in my Competition Purse? A. No. The booking system will automatically reject the booking if the office or Caddymaster try to book you into a club weekend competition when you have insufficient funds to cover the entry fee. Q. Will I be able to book my playing partners into a competition if they do not have sufficient funds in their competition purse accounts? A. No. Competitions will be set up to charge the members that are playing so each individual must have sufficient funds to cover the entry fee otherwise the booking will reject the partner that does not have sufficient funds in their account. Q. If I forget to book online and arrive at the Club to play in a competition can I enter a club weekend competition? A. The Caddymaster will be able to enter you in the competition (subject to a slot being available) provided you have credit in your competition purse. If there are insufficient funds in your account you can top up there and then. Q. Do I still use my GUI swipe card or enter my GUI number into the system to enter a club singles competition?

6 A. Yes. You must continue to swipe into a club singles competition using your GUI card or enter your GUI number manually. Members who do not do this are deemed to have not entered the competition even though they may have their competition purse marked for payment for that competition. Q. What if I put my name down for a competition and something comes up that means I can t play? A. If you cancel before the closing time for the competition (i.e. 12 noon the day before) you will not be charged for the competition entry. Anyone who cancels after that will be charged. The competition entry fee may be reimbursed to a member in exceptional circumstances at the discretion of the Committee. Q. What happens if I make a booking and forget to play? A. Members who make a booking and do not cancel before the closing time of the competition will have their account debited when the competition is completed. Q. Is the entry fee deducted from my account at the time of booking? A. No. While you must have funds in your account to make the booking, the entry fee will only be deducted after the competition has been completed. This allows time for members who are unable to play to cancel without being charged and then refunded (subject to cancelling before the competition closing time as previously outlined). Q. Can I cancel my booking and make another booking for the same competition before the closing time of the competition without being charged. A. You can make as many amendments as you wish before the closing time of the competition and you will only be marked for payment once. Q. How do I know the entry fee and the closing time of the competition by which I should cancel without being charged for each competition? A. This information will be displayed on the BRS online booking page for each competition. Q. If a competition is cancelled do I get my money back? A. Monies are only transferred from your Competition Purse account once a competition has been completed. If a competition is cancelled then no money will be taken from your account. Q. What is the position of the competition purse monies for a member? A. The purse monies remain the property of the member. The relevant monies are deducted and transferred to the club only after the completion of a competition. The purse monies will be carried forward into a new year. Q. How do I enter the Two s? A. There is no change to the current arrangements for entering the Two competitions. Q. I do not use the on-line booking system and I do not have an account. Someone else books for me. What do I need to do? A. Even if you do not use the BRS system for timesheet bookings you are still set up on the system and a Competition Purse account will be set up automatically by the office for you.

7 You can then top up your account to allow you to enter weekend competitions. You can do this in the office or with the Caddymaster. Whoever books you in for competitions at present can continue to do so. If you do not have an account you will not get confirmation of your competition bookings as at present. Therefore you will need to keep an eye on your account balance to ensure you keep the account topped up. If you have any additional queries please feel free to contact the office or to

8 Top Up your Competition Purse On-Line Sample Screen Views 1. Logon as normal to the Woodbrook web site to make a tee- time booking. You should have your credit/debit card to hand as you will need it. You will see the following booking information screen. 2. At the top of the booking information screen on the right hand side you will see your name followed by the My Account button. Click on this and check that your address details are entered and that the address is that of the card you will be using. Once done click Back to return to the booking information screen. This will only have to be done for the initial top up. Click on the Top Up button. You will be presented with the following screen.

9 3. Select the amount you wish to top up and then click on Top Up. You will then be presented with the following screen. 4. Confirm that you wish to top up the stated amount by clicking Continue (or click the Back button to change the amount). 5. The system will now take you to a secure payments window. Provide your card details as requested and click on Pay Now to make the payment. 6. If you have entered the correct details, you will get confirmation of a successful top up.