Data Governance Can It Help?

Transcription

1 SUNGARD SUMMIT 2007 sungardsummit.com 1 Data Governance Can It Help? Presented by: Lorinda L Bishop University of Toledo March 20, 2007 A Community of Learning

2 Introduction Do you have a Data Standards Manual? Is it followed? Have you ever been asked to write a report? Ever hear YOUR results were wrong? Does the same Department over and over enter inaccurate information? Does staff just ignore the procedures? Are you a part of the duplicate clean up process? Data Governance could be a solution for you! 2

3 Agenda Slide Data Governance History of our installation Data Warehouse(really ODS) Data Standards Committee What is Data Governance? University of Toledo s Organization Front-line staff accountability Duplicate Process Not automated 3

4 SUNGARD SUMMIT 2007 sungardsummit.com 4 History University of Toledo s Installation A Community of Learning

5 University of Toledo SIS, HRS, FRS Plus Created in house relational tables for reporting Our own Data Warehouse but was really an ODS Separate one for each system ERP initiated 2003 Collaborated with other institutions on the Advantiv Study Assess current system and satisfaction Create RFP Banner Implementation HR live April 2006 Finance going live July 2007 Student/Financial Aid going live January 2008 Data Standards Committee General and Shared Tables 5

6 SUNGARD SUMMIT 2007 sungardsummit.com 6 What Is Data Governance? More than a Data Standards Manual! A Community of Learning

7 Data Governance Industry Standard Definition The overall management of the availability, usability, integrity, and security of the data employed in an enterprise. A sound data governance program includes a governing body or council, a defined set of procedures, and a plan to execute those procedures. 7

8 Implementation Steps Define Data Owners and Custodians Owner legally or by position responsible for the data Custodian responsible for accuracy, integrity and security of the data on a day to day basis Policy Statement Specifies who is accountable for various portions or aspects of the data, including its accuracy, accessibility, consistency, completeness, and updating. Process Defining storage, archival, back ups and protection from mishap, theft or attack. Standards for data, shared or not. Controls and Audits 8

9 SUNGARD SUMMIT 2007 sungardsummit.com 9 University of Toledo s Organization Don t bite off more than you can chew! A Community of Learning

10 UT s Process Data Standards Manual Completed for General Person Data in time for HR People did not follow it Sponsor Committee Policy Added to the Data Standards Manual People still did not follow it Duplicates HR had 4 core offices entering General Information Needed specific training and they had to be held accountable. People still did not follow it. 10

11 UT s Process Reporting ODS was installed and functional staff needed to define where certain data was and how it was used. W2 process is tested to find an employee with a permanent address of Perrysburg, Ohio Pakistan Yes we have zips tied to county, city and state Departments complaining that their employee reports are not correct Not all of my employees are listed No current job for my employee so benefits are wrong 11

12 UT s Process How could we get people to care? Needed a process that involved the end-users The process needed to reward good behavior but cause some type of pain for bad behavior Committee structure now includes front-line not just custodians 12

13 Duplicates This process is NOT automated Reports tell us when we have duplicates Whoever entered the duplicate helps pull the 2 person records together 13

14 Summary Data Governance needs to be everyone responsibility Rewards and Punishments need to be in place Written procedures must be shared We use the local help for most of ours High level support is needed 14

15 Questions & Answers What have you done? 15

16 Thank You! Lorinda L Bishop Lorinda.bishop@utoledo.edu Please complete the online class evaluation form SunGard, the SunGard logo, Banner, Campus Pipeline, Luminis, PowerCAMPUS, Matrix, and Plus are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. Third-party names and marks referenced herein are trademarks or registered trademarks of their respective owners SunGard. All rights reserved. 16