IBM Software Universal Health Identifiers: Issues and Requirements for Successful Patient Information Exchange
|
|
- Ilene Robinson
- 8 years ago
- Views:
Transcription
1 IBM Software Universal Health Identifiers: Issues and Requirements for Successful Patient Information Exchange Lorraine Fernandes, RHIA Scott Schumacher, Ph.D.
2 Universal Health Identifiers: Issues and Requirements for Successful Patient Information Exchange Contents 2 UHI Definition, Estimated Costs and Implementation Times 3 Ensuring Accuracy of Patient Data With and Without UHIs 4 Managing 100 Million Records With Probabilistic Matching and No UHI 4 Resolving High UHI Error Rates With 6 Detecting Fraud and UHI Misuse With 6 How to Increase Healthcare Data Accuracy and Reduce Patient Risk The healthcare industry is moving toward a future where the electronic exchange of health data will be commonplace. As we enter this new world, there is an increased need to accurately identify an individual across jurisdictions or care-settings so that healthcare providers have a solid foundation for sharing patient health information and providing safer, more cost effective treatment. A universal health identifier (UHI) has been discussed for years as a method for identifying individuals. UHI proponents point to the many benefits that it delivers to citizens by enabling improvements in healthcare delivery, quality and efficiency. However, now that many countries, such as the U.S., Canada, UK, Singapore and Australia, are well on their way toward implementing national, interoperable healthcare exchanges, there is a renewed debate about whether UHIs are required, or desirable. Although the arguments for healthcare data exchange are compelling, a UHI is only one solution for identifying individuals, and, by itself, is not sufficient for ensuring patient safety. Many people involved in policy debates about healthcare information exchange have unanswered questions regarding the benefits, costs and processes of UHIs, issues related to implementing them, and how alternative solutions can be used to achieve the same results. Some of the common questions include the following: 1. What is a UHI and what specific benefits will it provide? 2. What are the costs of implementing a UHI? 3. What steps are required to create a UHI? 4. Are there specific issues that are likely to arise after UHIs are implemented? 5. How will UHIs be governed and how will organizations issuing or using them be held accountable for their security, privacy and accuracy? 6. Are there alternatives to UHIs for jurisdictions that want to share or exchange health data? 7. Will the jurisdictions that implement UHIs be better off than those that don t? 8. Will UHIs impact citizen privacy and consent? This paper provides an overview of UHIs and attempts to answer the questions above. UHI Definition, Estimated Costs and Implementation Times A UHI is a universal number assigned to each individual that is used to identify patient healthcare data across care settings. UHIs can be applied across local, regional or national jurisdictions to support the exchange of healthcare information across care settings. The main benefit of a UHI is that, in theory, when it is in place only one piece of information is needed by providers to accurately identify individuals seeking medical care and to create a complete view of a patient s healthcare information located at multiple providers. However, although UHIs can be useful, they are not the complete answer or the only method for achieving patient identification for the accurate exchange of healthcare data. 2
3 Information Management Estimates of the implementation costs associated with a UHI vary considerably and depend upon the quality of the proofing system. A 2008 study from the RAND Corporation estimates the costs of implementing a nationwide UHI in the United States to be between $1.5 billion and $11 billion 1. The upper estimate of $11 billion was based upon the costs associated with Real-ID, the project in the United States to upgrade state driver s licenses and identification cards. Actual costs for implementation will depend on the quality requirements of the UHI, and whether the existing infrastructure can be used, to register patients and distribute UHIs, or a separate infrastructure will need to be created. At the top end, costs for UHI implementation could run $100 per person, or $30 billion for the entire U.S. population. The legislative and policy making processes that are required to deploy a nationwide UHI system would most likely take between five and nine years and would include the following steps: 2-4 years 2-3 years 1-2 years To debate requirements and specifications, and draft and pass legislation to make UHIs a requirement For healthcare technology vendors to add support for UHIs To assign UHIs to individuals and propagate them into healthcare information Two issues surrounding the implementation of UHIs that will need to be addressed by all jurisdictions are how UHIs will be governed, managed and audited, and how and whether to apply identifiers to legacy healthcare records. Governance decisions, such as determining which organization is responsible for issuing UHIs and how their accuracy and auditability will be maintained, must be determined before identifiers are issued. In most cases, jurisdictions will also want to put processes in place that allow them to provide consumers with the ability to request information about where their UHI has been used and who has had access to it. In addition, safeguards must be instituted to ensure that UHIs are not 1 IDENTITY CRISIS An Examination of the Costs and Benefits of a Unique Patient Identifier tor the U.S. Health Care System, RAND Corporation, Study sponsored by Cerner Corporation, CPSI, Intel, IBM, Microsoft, MISYS, Oracle, and Siemens. misused, or that their use cannot be easily expanded beyond its original intent. On the subject of how and whether to apply identifiers to legacy records, jurisdictions have two options: either populate all legacy records with identifiers or decide that UHIs will only be applied to healthcare information moving forward. If the latter option is chosen, there will be an additional lag of between two and seven years until a UHI system will be truly useful, as it will most likely take that long for meaningful patient data to be collected by current systems. If the former option is chosen, the additional costs to implement universal identifiers that adhere to HL7 and ANSI standards will be significant, given the number of records that would have to be appended and the number of existing potential errors and duplicate records that would need to be addressed. Furthermore, some legacy systems will not support retrofitting with UHI data, as they were not designed to accommodate new data fields or are not standards compliant. For those systems, decisions would need to made about how records should be processed to support the new identifier, which would add yet another layer of complexity. Ensuring Accuracy of Patient Data With and Without UHIs A significant problem with using a UHI to identify patients is the potential for errors. When a single token is used for identification, if an error is made when the number is provided or entered, then the person can t be identified at all or may be identified incorrectly, which in the case of healthcare information can be especially problematic. In addition, if someone wants to assume another person s identity to receive healthcare, a UHI makes it easier. The typical data error rates in systems today -- meaning the number of times that something gets recorded wrong, which leads to fragmented or duplicated patient records -- range from 5 to 15 percent. When dealing with critical healthcare data, that high rate is unacceptable. To prevent such high error rates and achieve better levels of accuracy, systems that rely on 3
4 Universal Health Identifiers: Issues and Requirements for Successful Patient Information Exchange UHIs for patient identification must implement additional methods, such as check digits and other error correcting capabilities, to detect when mistakes are being made. These processes add another layer of complexity to the UHI system and require that additional data be added to each individual s universal identifier. A proven method of ensuring the accuracy of individual identities is to use the demographic data that already exists in a patient s record and a method called probabilistic matching to verify the accuracy of their identity. Probabilistic matching is a well-established and accepted technique for matching patient records that uses highly accurate, advanced statistical algorithms to understand the basic errors in demographic information and conclude when two records are referencing the same individual. The method uses statistics from the data to determine the optimal way to put those data together for identification and accounts for the varying degrees and quality of information within those demographic data. Probabilistic matching is already used by many healthcare organizations worldwide in their patient and client registries, in conjunction with a UHI and without, to universally identify patient records across multiple healthcare systems and providers. Probabilistic matching can help achieve interoperability with legacy healthcare information without having to retrofit legacy data with identifiers. Managing 100 Million Records With and No UHI A large, national healthcare delivery system, that handles more that 100 million patient records without UHIs, wanted to deploy technologies to facilitate the sharing of clinical information across more than 100 data silos. The organization implemented a probabilistic matching solution that enabled it to create and deliver a complete, holistic view of patient information. In less than a minute, users can readily determine what benefits patients are qualified to receive and where their records reside. The end result of the deployment is that the organization is able to provide better, more cost effective care information and increase customer satisfaction, without adding a universal identifier to patient records. Resolving High UHI Error Rates With A well-controlled geographic jurisdiction had issued UHIs to its more than four million residents for use when receiving healthcare services. The assignment of identifiers was well managed and residents were appropriately informed about how to use them. However, when data was analyzed, it was discovered that several hospitals had an error rate of approximately five percent. These errors typically resulted from data entry and completeness errors that were never detected and corrected, and from temporary identifiers, issued to patients entering emergency departments without their proper identification, that were never reconciled with the patient s permanent identifier. The jurisdiction deployed probabilistic matching technologies to reduce duplication rates and improve existing UHI processes. Today, when patients visit a healthcare provider and do not have their identifier available, a temporary identifier does not have to be issued. The patient simply provides their name and other demographic data, as they routinely would, and the system locates the UHI and all of the records within the jurisdiction that apply to the individual. Also, when an identifier number is entered incorrectly, the demographic information that is presented to registration personnel will most likely alert them that the identifier number is inaccurate. Even within jurisdictions where UHIs are well managed, it is inevitable that some patients won t have their numbers with them at the time of care, or that errors will be made when entering numbers into the system. By adding probabilistic matching, this jurisdiction was able to decrease error rates and increase the accuracy of patient records. 4
5 Information Management Jurisdictions that deploy UHIs could also use probabilistic matching to achieve interoperability with legacy healthcare information without having to retrofit legacy data with identifiers. 5
6 Universal Health Identifiers: Issues and Requirements for Successful Patient Information Exchange Detecting Fraud and UHI Misuse With Another jurisdiction with more than 4 million residents had a data error rate of 1.5 percent, even though the use of identifiers was fairly well managed. When this jurisdiction s data was analyzed, it was discovered that, for a variety of reasons, there were different people using the same UHI. The misuse included people coming into the jurisdiction to receive free, governmentfinanced healthcare, residents using a false identifiers to receive services that they did not want tied to their permanent record, and residents who had never signed up for a UHI and were using a friend s number when they needed care. The result of multiple people using the same UHIs was that their clinical information was combined into one health record, which increased medical risks and compromised care. To eliminate this problem, the jurisdiction deployed a probabilistic matching solution to better identify patients using a combination of their UHI and other demographic data. In the future, when a patient presents a UHI to receive healthcare, the probabilistic matching system will determine if the identifier has been used before and whether the demographic data being presented now is consistent with the data used previously. If the data does not match, the system will alert registration personnel of the potential error. By adding probabilistic technologies, the jurisdiction will be able to reduce medical risks and improve patient safety and quality of care. How to Increase Healthcare Data Accuracy and Reduce Patient Risk As policy makers evaluate the use of UHIs as a method for identifying individuals, we recommend that they conduct a complete cost benefit analysis that includes implementation, management and maintenance processes, additional technologies necessary to ensure proper accuracy rates, and, if applicable, requirements for incorporating legacy healthcare data. When implemented correctly, UHIs can deliver a higher level of accuracy to healthcare exchange systems than without them, especially for certain types of individuals such as multiple births. However, the benefits of implementing and maintaining a UHI system may not justify the costs. Each jurisdiction will need to evaluate their specific situation to determine whether UHIs are warranted. Organizations that decide to deploy UHIs should use existing patient demographic data combined with probabilistic matching technologies to augment the accuracy of the system, instead of opting for adding check digits and other complex error correcting capabilities. Some will choose to begin building health information exchange systems without creating a UHI, as some countries and other jurisdictions already have. Those that do should be sure to select a client registry or enterprise master person index that employs probabilistic matching systems that will enable them to add UHIs at a later date, should they be mandated, without causing a lot of disruption to healthcare delivery or record keeping. Another issue healthcare data exchange policy makers need to consider is protecting customer data and privacy to ensure that consent and preferences are properly managed. These topics are beyond the scope of this paper, but are worth noting, as they are also critical components of any system dealing with the safe exchange of healthcare data. About the Authors Lorraine Fernandes, RHIA and RHIT, an expert in electronic health records, health data exchanges and patient identification, is vice president and healthcare industry ambassador at IBM. She can be reached at lfernand@us.ibm.com. Scott Schumacher, Ph.D., an expert in complex data algorithm analysis, is a chief scientist and senior vice president at IBM. He can be reached at schumacs@us.ibm.com. About IBM MDM The IBM MDM portfolio delivers a single, unified, trusted version of truth about an organization s critical entities customer, citizen, patient, supplier, product and more. Armed with this single, trusted view, organizations can make better decisions and improve business outcomes higher revenue, better customer or citizen satisfaction, improved patient care, lower cost and risk. With IBM MDM, organizations can understand their core master data (customers, patients, products, etc.) at all touch points, improve cross and up-sell, optimize the value of ERP, CRM, analytics and warehouse systems, support governance initiatives and make business processes more effective. 6
7 Information Management Copyright IBM Corporation 2010 Initiate and Initiate Master Data Service are registered trademarks in the United States and certain foreign jurisdictions IBM and the IBM logo are trademarks of International Business Machines Corporation in the United States, other countries or both. For a complete list of IBM trademarks, see Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. Any reference in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. Please Recycle IMW14491-USEN-00
IBM Software A Journey to Adaptive MDM
IBM Software A Journey to Adaptive MDM What is Master Data? Why is it Important? A Journey to Adaptive MDM Contents 2 MDM Business Drivers and Business Value 4 MDM is a Journey 7 IBM MDM Portfolio An Adaptive
More informationIBM Software. IBM Initiate: Delivering Accurate Patient and Provider Identification for Canadian Electronic Health Records
IBM Software IBM Initiate: Delivering Accurate Patient and Provider Identification for Canadian Electronic Health Records IBM Initiate: Delivering Accurate Patient and Provider Identification for Canadian
More informationHow To Use An Ibm Infosphere Mdm For Salesforce.Com
IBM Software MDM-Powered Solutions for Salesforce CRM Customer data you can trust for sales and marketing success MDM-Powered Solutions for Salesforce CRM Contents 2 Introduction 2 Empower Sales and Marketing
More informationThe Top 10 Secrets to Using Data Mining to Succeed at CRM
The Top 10 Secrets to Using Data Mining to Succeed at CRM Discover proven strategies and best practices Highlights: Plan and execute successful data mining projects. Understand the roles and responsibilities
More informationAchieving meaningful use of healthcare information technology
IBM Software Information Management Achieving meaningful use of healthcare information technology A patient registry is key to adoption of EHR 2 Achieving meaningful use of healthcare information technology
More informationHarness the value of information throughout the enterprise. IBM InfoSphere Master Data Management Server. Overview
IBM InfoSphere Master Data Management Server Overview Master data management (MDM) allows organizations to generate business value from their most important information. Managing master data, or key business
More informationIBM Cognos Enterprise: Powerful and scalable business intelligence and performance management
: Powerful and scalable business intelligence and performance management Highlights Arm every user with the analytics they need to act Support the way that users want to work with their analytics Meet
More informationThe top 10 secrets to using data mining to succeed at CRM
The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices Highlights: Plan and execute successful data mining projects using IBM SPSS Modeler. Understand the
More informationWhite Paper March 2009. Government performance management Set goals, drive accountability and improve outcomes
White Paper March 2009 Government performance management Set goals, drive accountability and improve outcomes 2 Contents 3 Business problems Why performance management? 4 Business drivers 6 The solution
More informationSusan J Hyatt President and CEO HYATTDIO, Inc. Lorraine Fernandes, RHIA Global Healthcare Ambassador IBM Information Management
Accurate and Trusted Data- The Foundation for EHR Programs Susan J Hyatt President and CEO HYATTDIO, Inc. Lorraine Fernandes, RHIA Global Healthcare Ambassador IBM Information Management Healthcare priorities
More informationProvider Registries: Reduce Health System Costs, Increase Efficiencies, Improve Care
IBM Software Group, Information Management Healthcare Provider Registries: Reduce Health System Costs, Increase Efficiencies, Improve Care 2 Provider Registries: Reduce Health System Costs, Increase Efficiencies,
More informationIBM Software Master data management vision and value: Part 1
IBM Software Master data management vision and value: Part 1 Develop an 1 2 3 4 5 Introduction Where does MDM fit into business strategy? Four value drivers From big picture to Resources Introduction Who
More informationSupercharge Salesforce.com initiatives with a 360-degree view of the customer
IBM Software Thought Leadership White Paper Information Management Supercharge Salesforce.com initiatives with a 360-degree view of the customer 2 Supercharge Salesforce.com initiatives with a 360-degree
More informationTen questions to ask when evaluating contract management solutions
IBM Software Industry Solutions Contract Management Ten questions to ask when evaluating contract management solutions Ten questions to ask when evaluating contract management solutions Contents 2 Top
More informationInformatica Master Data Management
Informatica Master Data Management Improve Operations and Decision Making with Consolidated and Reliable Business-Critical Data brochure The Costs of Inconsistency Today, businesses are handling more data,
More informationContinuing the MDM journey
IBM Software White paper Information Management Continuing the MDM journey Extending from a virtual style to a physical style for master data management 2 Continuing the MDM journey Organizations implement
More informationHealthcare Data Management
Healthcare Data Management Expanding Insight, Increasing Efficiency, Improving Care WHITE PAPER This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information
More informationHow To Create A Healthcare Data Management For Providers Solution From An Informatica Data Management Solution
White Paper Healthcare Data Management for Providers Expanding Insight, Increasing Efficiency, Improving Care This document contains Confidential, Proprietary and Trade Secret Information ( Confidential
More informationAdvanced Matching and IHE Profiles
Oracle Healthcare Master Person Index INTEGRATING THE HEALTHCARE ENTERPRISE Oracle Healthcare Master Person Index provides a single point of reference to information about a patient, clinician, payer,
More informationTime to Query Your Quotes?
Time to Query Your Quotes? Overlooked Data Delivers Powerful Business Insight ORACLE WHITE PAPER FEBRUARY 2015 Table of Contents Introduction 1 Discover a Hidden Treasure Trove 2 Removing Roadblocks 3
More informationSolve Your Toughest Challenges with Data Mining
IBM Software Business Analytics IBM SPSS Modeler Solve Your Toughest Challenges with Data Mining Use predictive intelligence to make good decisions faster Solve Your Toughest Challenges with Data Mining
More informationMaking Critical Connections: Predictive Analytics in Government
Making Critical Connections: Predictive Analytics in Improve strategic and tactical decision-making Highlights: Support data-driven decisions. Reduce fraud, waste and abuse. Allocate resources more effectively.
More informationAn Oracle White Paper April, 2012. Spend Management Best Practices: A Call for Data Management Accelerators
An Oracle White Paper April, 2012 Spend Management Best Practices: A Call for Data Management Accelerators Table of Contents Overview... 1 Analytics Best Practices... 2 The Importance of Spend Management
More informationMaximize Your EMPI Investment:
Maximize Your EMPI Investment: Reduce Data Stewardship Workload 50% while Expediting Patient Registration June 23, 2015 Our Featured Panelists: Michelle Majerus, MBA, CPHIT HIM Director and Privacy Officer
More informationBetter planning and forecasting with IBM Predictive Analytics
IBM Software Business Analytics SPSS Predictive Analytics Better planning and forecasting with IBM Predictive Analytics Using IBM Cognos TM1 with IBM SPSS Predictive Analytics to build better plans and
More informationWhite Paper. Data Quality: Improving the Value of Your Data
White Paper Data Quality: Improving the Value of Your Data This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of Informatica Corporation and may
More informationMaximize customer value and reduce costs and risk
Maximize customer value and reduce costs and risk companies around the world face the same challenges: How can they lower costs while increasing profitability? Improve efficiency? Identify, attract and
More informationHow master data management serves the business
IBM Software White Paper Information Management How master data management serves the business Leverage a single view of the enterprise to reduce costs, increase agility and support compliance 2 How master
More informationThe Informatica Solution for Improper Payments
The Informatica Solution for Improper Payments Reducing Improper Payments and Improving Fiscal Accountability for Government Agencies WHITE PAPER This document contains Confidential, Proprietary and Trade
More informationWhite Paper May 2009. Seven reports every supply chain executive needs Supply Chain Performance Management with IBM
White Paper May 2009 Seven reports every supply chain executive needs Supply Chain Performance Management with IBM 2 Contents 3 Business problems 3 Business drivers 4 The solution IBM Cognos SCPM Seven
More informationMaster Data Management
1 3 Master Data Management Support Services Service Definition MASTER DATA MANAGEMENT SUPPORT SERVICES Service Description The Master Data Management Support Services are part of the Cognizant Information
More informationDelivering information you can trust. IBM InfoSphere Master Data Management Server 9.0. Producing better business outcomes with trusted data
Delivering information you can trust IBM InfoSphere Master Data Management Server 9.0 Producing better business outcomes with trusted data Every day, organizations generate and collect a veritable landscape
More informationPlanning successful data mining projects
IBM SPSS Modeler Planning successful data mining projects A practical, three-step guide to planning your first data mining project and selling it internally Contents: 1 Executive summary 2 One: Start with
More informationAn Oracle White Paper November 2011. Financial Crime and Compliance Management: Convergence of Compliance Risk and Financial Crime
An Oracle White Paper November 2011 Financial Crime and Compliance Management: Convergence of Compliance Risk and Financial Crime Disclaimer The following is intended to outline our general product direction.
More informationThree proven methods to achieve a higher ROI from data mining
IBM SPSS Modeler Three proven methods to achieve a higher ROI from data mining Take your business results to the next level Highlights: Incorporate additional types of data in your predictive models By
More informationSecurity Intelligence Solutions
Security Intelligence Solutions Know what is going on inside your enterprise with QRadar Joseph Skocich, WW Sales Integration Executive Q1 Labs, an IBM Company June 2012 jskocich@us.ibm.com What is Security
More informationEnable Business Agility and Speed Empower your business with proven multidomain master data management (MDM)
Enable Business Agility and Speed Empower your business with proven multidomain master data management (MDM) Customer Viewpoint By leveraging a well-thoughtout MDM strategy, we have been able to strengthen
More informationHow to Deliver Measurable Business Value with the Enterprise CMDB
How to Deliver Measurable Business Value with the Enterprise CMDB James Moore jdmoore@us.ibm.com Product Manager, Business Service, Netcool/Impact 2010 IBM Corporation Agenda What is a CMDB? What are CMDB
More informationWhite Paper March 2009. Seven S&OP Reports Every Manufacturing Executive Needs Sales & operations planning excellence with IBM Cognos software
White Paper March 2009 Seven S&OP Reports Every Manufacturing Executive Needs Sales & operations planning excellence with IBM Cognos software 2 Contents 3 Business problems 4 Business drivers The S&OP
More informationIBM Cognos Insight. Independently explore, visualize, model and share insights without IT assistance. Highlights. IBM Software Business Analytics
Independently explore, visualize, model and share insights without IT assistance Highlights Explore, analyze, visualize and share your insights independently, without relying on IT for assistance. Work
More informationIndustry models for insurance. The IBM Insurance Application Architecture: A blueprint for success
Industry models for insurance The IBM Insurance Application Architecture: A blueprint for success Executive summary An ongoing transfer of financial responsibility to end customers has created a whole
More informationNCOE whitepaper Master Data Deployment and Management in a Global ERP Implementation
NCOE whitepaper Master Data Deployment and Management in a Global ERP Implementation Market Offering: Package(s): Oracle Authors: Rick Olson, Luke Tay Date: January 13, 2012 Contents Executive summary
More informationInsights into Enterprise Telecom Expense Management
IBM Software Industry Solutions Telecom Expense Management Insights into Enterprise Telecom Expense Management Trends and Best Practices Insights into Enterprise Telecom Expense Management Introduction
More informationResponse to the European Commission consultation on. European Data Protection Legal Framework
Response to the European Commission consultation on European Data Protection Legal Framework A submission by Acxiom (ID number 02737212854-67) Correspondence Address: Martin-Behaim-Straße 12, 63263 Neu-Isenburg,
More informationWhite Paper April 2009. Better system management: Build expertise in managing your BI environment
White Paper April 2009 Better system management: Build expertise in managing your BI environment 2 Contents 3 Business problems Knowing the BI system Resolving and preventing issues Addressing thresholds
More informationBLACKICE ERA and PureData System for Analytics
BLACKICE ERA and PureData System for Analytics Address new and evolving regulations and best practices Highlights Utilize 120+ best practices reports in Cognos and Excel; prepackaged and complete with
More informationMaster Your Data. Master Your Business. Empower your business with access to consolidated and reliable business-critical data
Master Your. Master Your Business. Empower your business with access to consolidated and reliable business-critical data Award-winning Informatica MDM provides reliable views of business-critical data
More informationCA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes.
TECHNOLOGY BRIEF: REDUCING COST AND COMPLEXITY WITH GLOBAL GOVERNANCE CONTROLS CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes. Table of Contents Executive
More informationWhitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff
Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff The Challenge IT Executives are challenged with issues around data, compliancy, regulation and making confident decisions on their business
More informationdxhub Denologix MDM Solution Page 1
Most successful large organizations are organized by lines of business (LOB). This has been a very successful way to organize for the accountability of profit and loss. It gives LOB leaders autonomy to
More informationIBM Analytics Prepare and maintain your data
Data quality and master data management in a hybrid environment Table of contents 3 4 6 6 9 10 11 12 13 14 16 19 2 Cloud-based data presents a wealth of potential information for organizations seeking
More informationIncreasing marketing campaign profitability with Predictive Analytics
Increasing marketing campaign profitability with Predictive Analytics Highlights: Achieve better campaign results without increasing staff or budget Enhance your CRM by creating personalized campaigns
More informationChoosing the Right Master Data Management Solution for Your Organization
Choosing the Right Master Data Management Solution for Your Organization Buyer s Guide for IT Professionals BUYER S GUIDE This document contains Confidential, Proprietary and Trade Secret Information (
More informationOptimize data management for. smarter banking and financial markets
Optimize data management for smarter banking and financial markets 2 Flexibility, transparency, quick response times: Are you ready for the new financial environment? 1 2 and profitability Meeting customer
More informationConnectivity and integration Executive brief. Optimize the potential of ERP systems through IBM SMART SOA integration strategies.
Connectivity and integration Executive brief Optimize the potential of ERP systems through IBM SMART SOA integration strategies. Page 2 Contents 2 Executive overview 3 A problem of integration 4 How this
More informationA business intelligence agenda for midsize organizations: Six strategies for success
IBM Software Business Analytics IBM Cognos Business Intelligence A business intelligence agenda for midsize organizations: Six strategies for success A business intelligence agenda for midsize organizations:
More informationEmbracing SaaS: A Blueprint for IT Success
Embracing SaaS: A Blueprint for IT Success 2 Embracing SaaS: A Blueprint for IT Success Introduction THIS EBOOK OUTLINES COMPELLING APPROACHES for CIOs to establish and lead a defined software-as-a-service
More informationIBM Tivoli Netcool network management solutions for enterprise
IBM Netcool network management solutions for enterprise The big picture view that focuses on optimizing complex enterprise environments Highlights Enhance network functions in support of business goals
More informationIBM InfoSphere: Solutions for retail
IBM Software Solution Brief IBM InfoSphere: Solutions for retail Build a single view of customer information and a trusted source for product information with data integration and master data management
More informationCustomer Relationship Management
IBM Global Business Services CRM Customer Relationship Management Solutions from IBM Global Business Services Do you really know your customers? How do they like to interact with you? How do they use your
More informationDisclosure of Drug Promotion Expenses: The Importance of Master Data Management and Considerations for Choosing a Reporting Solution
Disclosure of Drug Promotion Expenses: The Importance of Master Data Management and Considerations for Choosing a Reporting Solution April 2010 This document contains information specific to Cegedim Dendrite
More informationOptimizing government and insurance claims management with IBM Case Manager
Enterprise Content Management Optimizing government and insurance claims management with IBM Case Manager Apply advanced case management capabilities from IBM to help ensure successful outcomes Highlights
More informationWhat to Look for When Selecting a Master Data Management Solution
What to Look for When Selecting a Master Data Management Solution What to Look for When Selecting a Master Data Management Solution Table of Contents Business Drivers of MDM... 3 Next-Generation MDM...
More informationIndustry models for financial markets. The IBM Financial Markets Industry Models: Greater insight for greater value
Industry models for financial markets The IBM Financial Markets Industry Models: Greater insight for greater value Executive summary Changes in market mechanisms have led to a rapid increase in the number
More informationStrengthen security with intelligent identity and access management
Strengthen security with intelligent identity and access management IBM Security solutions help safeguard user access, boost compliance and mitigate insider threats Highlights Enable business managers
More informationeircom gains deep insights into customer experience
eircom gains deep insights into customer experience Reducing churn and improving customer experience with predictive analytics from IBM and Presidion Smart is... Using predictive analytics to identify
More informationGain a competitive edge through optimized B2B file transfer
Gain a competitive edge through optimized B2B file transfer Contents: 1 Centralized systems enable business success 2 Business benefits of strategic file transfer that you can experience for yourself 2
More informationCA Technologies optimizes business systems worldwide with enterprise data model
CUSTOMER SUCCESS STORY CA Technologies optimizes business systems worldwide with enterprise data model CLIENT PROFILE Industry: IT Organization: CA Technologies Employees: 13,600 Revenue: $4.8 billion
More informationVermont Enterprise Architecture Framework (VEAF) Master Data Management (MDM) Abridged Strategy Level 0
Vermont Enterprise Architecture Framework (VEAF) Master Data Management (MDM) Abridged Strategy Level 0 EA APPROVALS EA Approving Authority: Revision
More informationIBM TRIRIGA Version 10 Release 4.2. Inventory Management User Guide IBM
IBM TRIRIGA Version 10 Release 4.2 Inventory Management User Guide IBM Note Before using this information and the product it supports, read the information in Notices on page 19. This edition applies to
More informationThe Requirements for Universal Master Data Management (MDM) White Paper
The Requirements for Universal Master Data Management (MDM) White Paper This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of Informatica Corporation
More informationAIG INSURANCE COMPANY OF CANADA Privacy Principles
AIG and Individual Privacy We at AIG Insurance Company of Canada (referred to as AIG, we, our, or us ) abide by these and want you, our applicants, policyholders, insureds, claimants, and any other individuals
More informationManage student performance in real time
Manage student performance in real time Predict better academic outcomes with IBM Predictive Analytics for Student Performance Highlights Primary and secondary school districts nationwide are looking for
More informationProtecting Data with a Unified Platform
Protecting Data with a Unified Platform The Essentials Series sponsored by Introduction to Realtime Publishers by Don Jones, Series Editor For several years now, Realtime has produced dozens and dozens
More informationEvaluation Guide. Call Center Operations and SLA Monitoring Performance Blueprint
Evaluation Guide Call Center Operations and SLA Monitoring Performance Blueprint Achieving real-time efficiencies and enhanced customer satisfaction in call center operations Corporate frontlines are experiencing
More informationPlatform LSF Version 9 Release 1.2. Migrating on Windows SC27-5317-02
Platform LSF Version 9 Release 1.2 Migrating on Windows SC27-5317-02 Platform LSF Version 9 Release 1.2 Migrating on Windows SC27-5317-02 Note Before using this information and the product it supports,
More informationIBM SPSS Direct Marketing
IBM Software IBM SPSS Statistics 19 IBM SPSS Direct Marketing Understand your customers and improve marketing campaigns Highlights With IBM SPSS Direct Marketing, you can: Understand your customers in
More informationMaster data management vision and value: Part 2
IBM Software Master data management vision and value: Part 2 Determine the business value of MDM 1 23 45 Introduction Speak the stakeholder Do the math Remember the soft Conclusion and Introduction Why
More informationIBM InfoSphere Guardium Data Activity Monitor for Hadoop-based systems
IBM InfoSphere Guardium Data Activity Monitor for Hadoop-based systems Proactively address regulatory compliance requirements and protect sensitive data in real time Highlights Monitor and audit data activity
More informationSOLUTION WHITE PAPER. IT Business Management and Compliance Ensuring Cloud Governance
SOLUTION WHITE PAPER IT Business Management and Compliance Ensuring Cloud Governance Contents EXECUTIVE SUMMARY 1 THE ROLE OF GOVERNANCE AND COMPLIANCE IN THE CLOUD 2 IT PROCESS INTEGRATION 2 CONTINOUS
More informationDeliver Value and See Your Market Research Business Grow
IBM Software Business Analytics IBM SPSS Data Collection Deliver Value and See Your Market Research Business Grow Become a valued partner to your clients by providing unique services, with support from
More informationWhite Paper February 2009. IBM Cognos Supply Chain Analytics
White Paper February 2009 IBM Cognos Supply Chain Analytics 2 Contents 5 Business problems Perform cross-functional analysis of key supply chain processes 5 Business drivers Supplier Relationship Management
More informationMunicipal Executive Dashboard Performance Blueprint
Business Analytics Evaluation Guide IBM Cognos Innovation Center Cognos Software Municipal Executive Dashboard Performance Blueprint 2 Municipal Executive Dashboard Performance Blueprint Introduction The
More informationMonitor. Manage. Per form.
IBM Software Business Analytics Cognos Business Intelligence Monitor. Manage. Per form. Scorecarding with IBM Cognos Business Intelligence 2 Monitor. Manage. Perform. Contents 2 Overview 3 Three common
More informationClaims management for insurance: Reduce costs while delivering more responsive service.
Claims management for insurance: Reduce costs while delivering more responsive service. > SPEED CLAIMS CYCLE TIMES > ENRICH CUSTOMER EXPERIENCES > STREAMLINE RELATIONSHIPS WITH VENDORS > REDUCE FRAUD-RELATED
More informationTasmanian Government Identity and Access Management Toolkit
Tasmanian Government Identity and Access Management Toolkit Summary January 2010 Department of Premier and Cabinet For further information on the Toolkit, contact the Office of egovernment: egovernment@dpac.tas.gov.au
More informationThink bigger about business intelligence create an informed healthcare organization.
KNOWLEDGE DRIVEN HEALTH Think bigger about business intelligence create an informed healthcare organization. Help every healthcare professional contribute to better decision making. Help everyone in your
More informationIBM InfoSphere Optim Test Data Management
IBM InfoSphere Optim Test Data Management Highlights Create referentially intact, right-sized test databases or data warehouses Automate test result comparisons to identify hidden errors and correct defects
More informationInformatica Master Data Management
Brochure Informatica Master Data Management Improve Operations and Decision Making with Consolidated and Reliable Business-Critical Data This document contains Confidential, Proprietary and Trade Secret
More informationSolve your toughest challenges with data mining
IBM Software IBM SPSS Modeler Solve your toughest challenges with data mining Use predictive intelligence to make good decisions faster Solve your toughest challenges with data mining Imagine if you could
More informationRecognize the many faces of fraud
Recognize the many faces of fraud Detect and prevent fraud by finding subtle patterns and associations in your data Contents: 1 Introduction 2 The many faces of fraud 3 Detect healthcare fraud easily and
More informationFive predictive imperatives for maximizing customer value
Five predictive imperatives for maximizing customer value Applying predictive analytics to enhance customer relationship management Contents: 1 Introduction 4 The five predictive imperatives 13 Products
More informationComplete Financial Crime and Compliance Management
Complete Financial Crime and Management With Oracle Financial Services Financial Crime and Management applications, financial institutions can manage compliance risk and investigate appropriate information
More informationIBM Enterprise Marketing Management. Domain Name Options for Email
IBM Enterprise Marketing Management Domain Name Options for Email Note Before using this information and the products that it supports, read the information in Notices on page 3. This document applies
More information8 Steps to Holistic Database Security
Information Management White Paper 8 Steps to Holistic Database Security By Ron Ben Natan, Ph.D., IBM Distinguished Engineer, CTO for Integrated Data Management 2 8 Steps to Holistic Database Security
More informationApplication Monitoring for SAP
Application Monitoring for SAP Detect Fraud in Real-Time by Monitoring Application User Activities Highlights: Protects SAP data environments from fraud, external or internal attack, privilege abuse and
More informationEnterprise Technology Solutions, LLC
Demystifying MDM By: Ashraf Mohammed April 2012 Demystifying MDM: Demystifying MDM is the first in a series of whitepapers. In Demystifying MDM, Ashraf introduces the concept of Master Data Management
More informationSetting smar ter sales per formance management goals
IBM Software Business Analytics Sales performance management Setting smar ter sales per formance management goals Use dedicated SPM solutions with analytics capabilities to improve sales performance 2
More informationMaster Data Management
Master Data Management Managing Data as an Asset By Bandish Gupta Consultant CIBER Global Enterprise Integration Practice Abstract: Organizations used to depend on business practices to differentiate them
More information