Draft - Interview Question for Director of Counseling Candidates

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1 Empathy Belief What are the most important qualities in a person who is empathetic? 2 Uses 3 or 4 of the following words: understanding, listening/listener, caring perspective 1 Uses 1 or 2 of the above words. 0 Does not use any of the above words. Empathy Behavior Give an example of how you demonstrated empathy in an individual counseling setting. Give a second example of how you demonstrated empathy in a group setting. 2 Gives 2 examples in an counseling experiences/situations and 1 response addressed a group setting 1 Gave only one example 0 Gave no examples Communicator Behavior Describe your communication style. 2 Describes their communication style in detail and touches on the importance of Listening Collaboration Reflection on their communication style 1 Touches on some of the above traits but not all. Talks about their personality and how they got along well with others. 0 Does not describe their communication style. Communicator Belief Describe someone who you consider to be a good communicator. 2 Identifies and describes person and hits on the points of Listening Collaboration Reflection 1 Fails to identify a person or only mentions one of the above traits. Talks more about personality than communication style. 0 Does not describe their communication style; focus on personality only. 1

2 Leadership Behavior Think about a major assignment you took on that involved a number of other people. You might say it represents you at your very best. What did you do with or for these people as you took on this assignment? 2 Uses 3 or 4 of the following practices: Model the way ( clear values, set the example by aligning actions with values) Inspire a shared vision (envision the future, enlist others in a common vision ) Challenge the process (search for opportunities, experiment and take risks) Enable others to act (foster collaboration, strengthen others) Encourage the heart (show appreciation for excellence, celebrate the victories) 1 Uses 1 or 2 of the above practices. 0 Does not use any of the above practices. Leadership Belief Choose someone who you feel is a great leader and describe the qualities or practices of that person when they were at their best. 2 Uses 3 or 4 of the following practices: Model the way ( clear values, set the example by aligning actions with values) Inspire a shared vision (envision the future, enlist others in a common vision ) Challenge the process (search for opportunities, experiment and take risks) Enable others to act (foster collaboration, strengthen others) Encourage the heart (show appreciation for excellence, celebrate the victories) 1 Uses 1 or 2 of the above practices. 0 Does not use any of the above practices. Leadership Behavior The School of Education is moving to offer most of its programs into an e-learning format. The graduate dean suggests that the counseling program might be in a position to take this on next year. What would you do? 2 Uses 3 or 4 of the following steps: (if in order give bonus points) Establish a sense of urgency (assess the need and readiness ) Put together a team to guide the change Develop a vision and strategy Communicate the vision Empower others to act 1 Uses 1 or 2 of the above practices, but leaves out establish a sense of urgency 0 Does not use any of the above practices. 2

3 Integrity Belief - How important is integrity in an educational leader? Why? 2 Affirms the importance of integrity and provides at least one very strong reason 1 Affirms the importance of integrity but does not provide a good reason 0 Does not affirm the importance of integrity Integrity Behavior An instructor has had an unusually busy semester. There have been several family related illnesses requiring much valuable preparation time. He/she accepted an assignment to develop a new course syllabus for your program. The new syllabus should have been completed by now, but is not done. It is one of your best friends on the faculty. What would you do? 2 Confront him/her about the problems and problem-solve ways to get it fixed while empathizing with his/her needs 1 Confront him/her about the syllabus 0 Say nothing to them about the problems with the syllabus Integrity Belief When is honesty NOT the best policy? 2 Never, speak the truth in love 0 Tries to justify not being honest in a circumstance Problem Solving Belief Why is problem solving critical in maintaining and enhancing the quality of the program? 2 Links problem solving to planning, goals, quality collaboration 1 Links problem solving to only one of the above 0 Does not link problem solving to any of the above Problem Solving Behavior Please describe a situation where you had to solve a problem. Will you describe that process and the eventual outcome. 2 Involves others, provides empathy, perspective, willingness to make a tough decision, logical perceptive 1 Lists at least two of the above quality, perhaps an ineffective outcome 0 Did not answer the full question 3

4 Relationships Belief What are the most important qualities in a counselor who is in a leadership role? 2 Lists at least 3 qualities such as: collaborator, mentor, empathy, decision maker knowledge of field model 1 Lists two qualities such as: collaborator, mentor, empathy, decision maker knowledge of field model 0 Does not list any of the above qualities Relationships Behavior Give an example of how you might develop an effective relationship with an individual and also with a group in your role as the director of counseling 2 Mention both individual and group with good examples 1 Mention either individual or group, not both with okay examples 0 Does not answer the full questions, poor examples Relationships Behavior A graduate student enrolled in her second course calls to complain about the instructor for this class. You offer her the opportunity to take the class in an e-learning format instead of the face-to-face format. She chooses to do the e-learning course, but then you that the course requires far too much work for a Masters level class. Ultimately the student completes one assignment and sends an to the Vice-President for Academics complaining about our graduate counseling program. How will you respond? 2 Talks about conversations they will have with at least 3 of the following the student the face-to-face instructor the e-learning instructor the graduate dean the Vice-President for Academics and each of these conversations includes at least 3 of the following qualities collaborator, mentor, empathy, decision maker 1 Talks about conversations with 2 of the above persons and demonstrates 2 of the qualities above 0 Talks to only one of the persons above and fails to demonstrate any of the qualities above 4

5 Collaboration Belief What are the most important qualities in a person who builds effective relationships in a professional setting? 2 Uses 3 or 4 of the following ideas: respect trust communication rapport collaboration 1 Uses 1 or 2 of the above words. 0 Does not use any of the above words. Collaboration Behavior Suppose the Dean asked you to develop a doctoral program in counseling. Describe how you would set about to do this. 2 Would incorporate 3 or 4 of the following ideas: involve others trust communication teamwork collaboration 1 Uses 1 or 2 of the above ideas. 0 Does not use any of the above ideas. 5

6 Christian World View Behavior Concordia University Wisconsin is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for SERVICE to Christ in the Church and the world. As Director of Counseling, how can you help us with this mission? 2 Uses 3 or 4 of the following ideas: Service, Commitment, Values, Faith, Mind, Body, Spirit. 1 Gave one or two examples 0 Gave no examples Christian World View Belief Describe how your Christian World View would be recognizable in the role of Director of Graduate Counseling. 2 Uses 3 or 4 of the following ideas: Christian Values Matthew 18 CUW Mission Christ-centered Integrity Faith Golden Rule Stewardship Integrity Faith and Learning Servant Leadership 1 Gave only one or two examples 0 Gave no examples 6

7 Best Practices Belief What are important characteristics/qualities of a highly effective instructor? 2 Uses 3 or of the following words: High expectations Knowledgeable Differentiates instruction Supportive Passionate Positive Prepared Creative Compassion Sense of humor 1 Uses 1 or 2 of the above words. 0 Does not use any of the above words. Best Practices Behavior Describe how you would structure a four hour class session as an instructor. 2 Gives examples including - A variety of learning activities Small group collaboration Whole group discussion Teacher modeling Integration of technology 1 Gives only one example. 0 Gave no examples. 7

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