Managing Data, Voice, and Converged IP Networks

Size: px
Start display at page:

Download "Managing Data, Voice, and Converged IP Networks"

Transcription

1 Global Headquarters: 5 Speen Street Framingham, MA USA P F I D C E X E C U T I V E B R I E F Managing Data, Voice, and Converged IP Networks April 2005 Adapted from Worldwide Network and Service Management Forecast by Elisabeth Rainge IDC #32876 Introduction New technical capabilities are useless to your employees without the infrastructure to support them. Therefore, many companies are adding capabilities such as voice over Internet Protocol (VoIP), IP telephony, conferencing, data integration, and rich media to their networks. These applications increase the load on networks, but this load cannot be measured just in megabytes. There are also increased demands in terms of: Real-time communications. Latency is acceptable for , but not for voice communications and conferencing. Business continuity. As more important data moves across networks, companies need to preserve that information and assure quality of service (QoS) if the network goes down. More diverse networks. The combination of traditional wired networks, wireless LANs (WLANs), and broadband to home and branch offices adds new layers of complexity in terms of management and interoperability. Companies are trying to take care of all these needs on a budget while still taking advantage of existing investments. This will require a great deal of network planning and management in order to keep costs down while maintaining uptime. Diverse networks populated with diverse applications create unpredictable problems and also raise concerns around compatibility and peak network capacity. Reaching these goals will require a comprehensive IP network maintenance plan. Most companies that have large networks are familiar with the basics of configuration and management. Moving forward, companies must have a maintenance plan that projects these basic concerns across their growing needs, ensuring uptime in the present and increased capacity in the future. IDC393

2 Modern Network Loads Advanced Applications This category includes: VoIP allows users to access voice communications over the Internet or other computer networks. It can offer significant cost savings by allowing companies to avoid long-distance charges that come with standard telephone calls. IP telephony is a subset involving the use of IP PBX hardware or media gateways that can communicate with traditional telephone systems. IP telephony systems are generally designed to replace all the features of a traditional telephone; most also add a suite of other functions as well. Advanced conferencing, scheduling, and collaboration are becoming a major part of daily business life. Unifying voice and data communications can allow users to interact in new ways and from new locations. These applications are a driving force behind the move to converge voice and data onto the same network. Rich media use is increasing, especially audio and video streaming for conferencing, training, and other functions. Unified communications (UC) and unified messaging (UM) tools allow users to manage voice, , Web, and fax communications and make these types of communications available through both speech and traditional desktop user interfaces. Training is what many organizations are seeking to improve while saving money by using their networks to support training needs. Important training features can include low-bandwidth uses such as text, and higher-bandwidth items such as audio, video, interactive testing, and conferencing functions. Needs Such advanced applications place demands on networks, including: Greater overall bandwidth. Voice and rich media take up more room than and basic Web traffic. But merely adding bandwidth tends to be simple compared to other demands. Real-time interaction. VoIP, conferencing, and rich media have little tolerance for latency or dropped packets, which quickly degrade their quality to levels that make them useless. Support of external users. Perhaps the main driving force behind unified communications and other advanced communications applications is to provide support for mobile and IDC

3 remote employees. Furthermore, many companies are using conferencing and collaboration to improve interaction with customers and partners. Supporting users outside the network who log on from different platforms and connection types places demands on the network in terms of flexibility and interoperability. Increased backup and recovery needs. As companies do more business and more important business across their networks, the need for uptime increases. The penalty for information lost due to network crashes also increases. Companies must make sure that they have up-to-the minute storage of networked transactions and collaboration. Networks Organizations must offer new applications and capabilities to users who are connecting across increasingly diverse networks. Diverse network environments can create interoperability problems and also demand a wider range of IT skills to maintain. Modern organizations will typically find themselves managing more than one of the following environments: IP virtual private networks (VPNs). IP VPNs are a rapidly growing WAN technology that is replacing frame relay as a standard for wired network technology. WLANs. Wireless local-area networks provide peer-to-peer and point-to-point connectivity within a building or campus environment. They are increasingly being used as an alternative to wired networks, especially in new offices, branch locations, or large worksites. Broadband access to branch or home offices. As companies open more locations and support more home-office workers, they will increasingly deal with cable, DSL, and other forms of consumer-level Internet connections. Optical infrastructure. Many companies are investing in nextgeneration optical infrastructure. Overall revenue and growth prospects are highest in multiservice provisioning platforms (MSPPs), metro dense wavelength-division multiplexing (DWDM), and optical cross-connects. Considerations Companies must address all of these issues in the face of several complications, including: Cost savings. Most organizations do not have large amounts of money lying around available for network upgrades, let alone building the perfect network from the ground up. Instead, IT departments are tasked with creating smoothly running networks 2005 IDC 3

4 by joining existing investments. These previous investments often involve diverse, incompatible technologies. Complexity. Companies are looking to improve usability for end users and simplify maintenance for IT staff. In fact, many companies overbuilt capacity during the 1990s and are now trying to get a handle on their network resources. Many firms have also found themselves in possession of overly complex, multivendor environments due to mergers, acquisitions, or downsizing. Uptime. Brief network downtime may be a minor inconvenience for traditional Web or use, but even momentary outages mean dropped calls when it comes to IP telephony. Even the occasional dropped packet of delay quickly makes IP telephony applications useless. Quality of Service (QoS). While companies have many types of applications they must run over their networks, IP telephony is one of the most important and, in some ways, the most complex. Providing QoS starts with ensuring voice quality, but it plays into every aspect of the system, from testing to ensuring there is adequate network hardware. It should also involve a human element, determining how to best design the applications to support how employees will actually use them. Fragmented service provider environment. Companies will have a hard time finding a single provider that can offer a wide variety of services. Companies looking for outsourced services may have to seek separate providers for network support service, VoIP, and unified communications. IP telephony challenges. Organizations must address compatibility and interoperability issues among IP telephony products and solutions in multivendor environments, as well as the challenges of configuring and administering IP telephony. Designing the Network Whether or not they are using services through a provider (such as VoIP or UC), many organizations are seeking outside help in keeping their diverse networks up and running. Whether they do so in-house or via a service provider, companies must address a wide range of network maintenance activities. Network Configuration Management IP data network configuration software plays the dual role of strengthening customers' connections to their existing infrastructure and showing customers how the infrastructure can be modified to meet future needs. It represents a fast-growing network maintenance activity with a growing proportion of services going directly to enterprises rather than service providers (see Figure 1) IDC

5 Important network configuration management tasks include: Network element management. These services help manage the various devices and assets on the network via device notification, configuration, policy, and performance information. Network design and simulation. These tools include discovery and documentation applications that are popular for their inventory capacities and technical modeling tools that are striving to gain relevance by analyzing real-time data. IP address management. These applications help companies keep track of their IP properties and find vulnerabilities of domain network services (DNS). They also help optimize networks and integrate DNS and Dynamic Host Connection Protocol (DHCP) tools. Figure 1 Worldwide Network and Service Management Revenue By Customer Type, 2005 and 2009 ($M) 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Enterprise Service provider Source: IDC, 2005 Design and Implementation Even if organizations cannot afford to build the ideal network, they can still engage in the following process to assess their network readiness: Design and planning. Organizations must create a detailed network plan, addressing both current and future needs. Such a plan must take ongoing work and testing into account, ensuring adequate network resources even during upgrade periods IDC 5

6 Testing. This phase addresses not just overall network load but traffic spikes as well as interaction between different applications. The idea is to measure the network against likely usage. Implementing upgrades. This phase must occur according to a carefully devised schedule that does not interfere with the dayto-day business of the company. Fault and performance management. Moving forward, the network must be able to route around problems and maintain fast throughput even when under heavy loads or hostile network attacks. Security management. Modern, heterogeneous networks can be difficult to secure. Security procedures must address standard security needs as well as the interaction between diverse networks and potential new security holes opened by new applications. Training and certification. Staff must be trained to use the new network. Training is particularly important for IT staff members who must support the network going forward, especially if they must be certified in new technologies. Network Maintenance To make sure that performance is maintained across a global, diverse network supporting advanced communications and multivendor technology platforms, companies must ensure a network support infrastructure that addresses: 24x7 coverage. Increasingly, corporate networks will have users all over the world. There is no appropriate hour for downtime. Rapid response times. Any problem that requires more than two to four hours to fix is considered disastrous by modern standards. The maintenance plan must include ongoing measurements, including a specific mean time to repair. Heterogeneous network support. Diverse networks can present diverse problems. The maintenance plan should include capability to troubleshoot and isolate network troubles across the network layer to help ensure network availability, along with fast support for every type of network technology that a client may have in use. Remote diagnostics and support. While companies open numerous branch offices and spread across the globe, many still keep their IT staffs centralized. Remote management and automated diagnostic tools can allow rapid resolution and response via the network itself, often preventing the need for an onsite visit IDC

7 Multiple support delivery. Most organizations are seeking to save money and improve response times by offering support via , text chat, Web-based FAQs, and even VoIP. Companies are also enabling case tracking, product and service release notes, online discussion forums, certified solutions, personalized Web services, and natural language support tools. Predictive/preventive maintenance. These services include inspections, testing, checkups and other tasks intended to divert problems before they happen. These tools also help ensure greater reliability/availability for mission-critical operations, as well as proper application configuration of servers, gateways, and endpoints. Physical Network Support For physical network support of both hardware and software, companies must ensure: Onsite support. Demand for traditional onsite services will continue to grow, though over time remote services and predictive support will head off much of this need. The need for onsite support will persist because onsite engineers will continue to perform basic support tasks such as hardware replacement, physical inspections, and board swap-outs. Inventory and asset management. These services ensure that necessary parts are available to address diverse network environments. They can also provide centralized warranty and contract renewal tracking. Conclusion Corporate networks can no longer be measured in megabytes per second throughput. Rather, organizations must think about the particular applications they want to support and then determine the specific needs of these applications in terms of real-time interactivity, extra bandwidth, and other complex concerns. Even if companies cannot build the perfect network, they should test their existing network against these needs and make focused upgrades. This task can include working with outside providers, even if only on certain aspects of the network infrastructure. COPYRIGHT NOTICE The analyst opinion, analysis, and research results presented in this IDC Executive Brief are drawn directly from the more detailed studies published in IDC Continuous Intelligence Services. Any IDC information that is to be used in advertising, press releases, or promotional materials requires prior written approval from IDC IDC 7

8 Contact IDC Go-to-Market Services at or the GMS information line at to request permission to quote or source IDC or for more information on IDC Executive Briefs. Visit to learn more about IDC subscription and consulting services or to learn more about IDC Go-to-Market Services. Copyright 2005 IDC. Reproduction is forbidden unless authorized IDC

Video Telephony: Completing the Picture of Unified Communications Effectiveness

Video Telephony: Completing the Picture of Unified Communications Effectiveness Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com I D C E X E C U T I V E B R I E F Video Telephony: Completing the Picture of Unified Communications

More information

MARKET BRIEF Plug and Play: Managed IP Telephony

MARKET BRIEF Plug and Play: Managed IP Telephony MARKET BRIEF Plug and Play: Managed IP Telephony Sponsored by: NEC William Stofega September 2006 IP TELEPHONY: BENEFITS AND CHALLENGES Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Converged Business Networks: Simplifying Network Complexity Sponsored by: Level 3 Melanie Posey November 2010 Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015

More information

Network Management Services: A Cost-Effective Approach to Complexity

Network Management Services: A Cost-Effective Approach to Complexity Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com I D C E X E C U T I V E B R I E F Network Management Services: A Cost-Effective Approach to Complexity

More information

Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise

Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise The Changing Landscape IP-based unified communications is widely deployed in enterprise networks, both for internal calling

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R F l e x i b l e N e t w o r k - B a s e d, E n t e r p r i s e - C l a s s I P

More information

WAN Traffic Management with PowerLink Pro100

WAN Traffic Management with PowerLink Pro100 Whitepaper WAN Traffic Management with PowerLink Pro100 Overview In today s Internet marketplace, optimizing online presence is crucial for business success. Wan/ISP link failover and traffic management

More information

WAN and VPN Solutions:

WAN and VPN Solutions: WAN and VPN Solutions: Choosing the Best Type for Your Organization xo.com WAN and VPN Solutions: Choosing the Best Type for Your Organization WAN and VPN Solutions: Choosing the Best Type for Your Organization

More information

Empowering the Enterprise Through Unified Communications & Managed Services Solutions

Empowering the Enterprise Through Unified Communications & Managed Services Solutions Continuant Managed Services Empowering the Enterprise Through Unified Communications & Managed Services Solutions Making the transition from a legacy system to a Unified Communications environment can

More information

Exam Name: Cisco Sales Associate Exam Exam Type: Cisco Exam Code: 646-151 Doc Type: Q & A with Explanations Total Questions: 50

Exam Name: Cisco Sales Associate Exam Exam Type: Cisco Exam Code: 646-151 Doc Type: Q & A with Explanations Total Questions: 50 Question: 1 Which network security strategy element refers to the deployment of products that identify a potential intruder who makes several failed logon attempts? A. test the system B. secure the network

More information

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses IP Telephony Basics Part of The Technology Overview Series for Small and Medium Businesses What is IP Telephony? IP Telephony uses the Internet Protocol (IP) to transmit voice or FAX traffic over a public

More information

The Next Generation Network:

The Next Generation Network: JULY, 2012 The Next Generation Network: Why the Distributed Enterprise Should Consider Multi-circuit WAN VPN Solutions versus Traditional MPLS Tolt Solutions Network Services 125 Technology Drive Suite

More information

Connecting to Compete: The Case for Upgrading Your Network

Connecting to Compete: The Case for Upgrading Your Network + CONNECTIVITY WHITE PAPER Connecting to Compete: The Case for Upgrading Your Network Introduction As companies face escalating network traffic growth from not only Internet use but also business applications,

More information

November 2013. Defining the Value of MPLS VPNs

November 2013. Defining the Value of MPLS VPNs November 2013 S P E C I A L R E P O R T Defining the Value of MPLS VPNs Table of Contents Introduction... 3 What Are VPNs?... 4 What Are MPLS VPNs?... 5 What Are the Benefits of MPLS VPNs?... 8 How Do

More information

OptiView. Total integration Total control Total Network SuperVision. Network Analysis Solution. No one knows the value of an

OptiView. Total integration Total control Total Network SuperVision. Network Analysis Solution. No one knows the value of an No one knows the value of an Network Analysis Solution Total integration Total control Total Network SuperVision integrated solution better than network engineers and Fluke Networks. Our Network Analysis

More information

Improving Small Business Profitability by Optimizing IT Management

Improving Small Business Profitability by Optimizing IT Management I D C E X E C U T I V E B R I E F Improving Small Business Profitability by Optimizing IT Management Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

More information

ethernet services for multi-site connectivity security, performance, ip transparency

ethernet services for multi-site connectivity security, performance, ip transparency ethernet services for multi-site connectivity security, performance, ip transparency INTRODUCTION Interconnecting three or more sites across a metro or wide area network has traditionally been accomplished

More information

Managing DNS Services for Greater Network Security and Availability

Managing DNS Services for Greater Network Security and Availability I D C V E N D O R S P O T L I G H T Managing DNS Services for Greater Network Security and Availability July 2008 Adapted from The Business Case for IP Address Management by Elisabeth Rainge, IDC #34276

More information

Virtualization in Healthcare: Less Can Be More

Virtualization in Healthcare: Less Can Be More HEALTH INDUSTRY INSIGHTS EXECUTIVE BRIEF Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.935.4445 F.508.988.7881 www.healthindustry-insights.com Virtualization in Healthcare: Less Can

More information

Creating Business-Class VoIP: Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment. A Stratecast Whitepaper

Creating Business-Class VoIP: Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment. A Stratecast Whitepaper : Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment A Executive Summary Creating Business-Class VoIP Traditional voice services have always been reliable, available, and

More information

Small Business Phone System Solutions HOSTED PBX OVERVIEW

Small Business Phone System Solutions HOSTED PBX OVERVIEW Small Business Phone System Solutions HOSTED PBX OVERVIEW ABOUT VOXOX Voxox is an innovator in cloudbased unified communications a n d V o I P s o l u t i o n s f o r c o n s u m e r, b u s i n e s s a

More information

Software as a Service: A Transformative Way to Deliver Applications

Software as a Service: A Transformative Way to Deliver Applications I D C E X E C U T I V E B R I E F Software as a Service: A Transformative Way to Deliver Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com October 2010

More information

OptiView. Total integration Total control Total Network SuperVision. Network Analysis Solution. No one knows the value of an

OptiView. Total integration Total control Total Network SuperVision. Network Analysis Solution. No one knows the value of an No one knows the value of an Network Analysis Solution Total integration Total control Total Network SuperVision integrated solution better than network engineers and Fluke Networks. Our Network Analysis

More information

1 ABSTRACT 3 2 CORAL IP INFRASTRUCTURE 4

1 ABSTRACT 3 2 CORAL IP INFRASTRUCTURE 4 Coral IP Solutions TABLE OF CONTENTS 1 ABSTRACT 3 2 CORAL IP INFRASTRUCTURE 4 2.1 UGW 4 2.2 IPG 4 2.3 FLEXSET IP 5 2.4 FLEXIP SOFTPHONE 6 2.5 TELEPORT FXS/FXO GATEWAYS 7 2.6 CORAL SENTINEL 7 3 CORAL IP

More information

FatPipe Networks www.fatpipeinc.com

FatPipe Networks www.fatpipeinc.com XTREME WHITE PAPERS Overview The growing popularity of wide area networks (WANs), as a means by which companies transact vital information with clients, partners, and colleagues, is indisputable. The business

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services.

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services. Implementation Guide Simplify, Save, Scale VoIP: The Next Generation Phone Service A single source for quality voice and data services. > > > > > > > > > > All signs point to VoIP so letês get started.

More information

ICTTEN5168A Design and implement an enterprise voice over internet protocol and a unified communications network

ICTTEN5168A Design and implement an enterprise voice over internet protocol and a unified communications network ICTTEN5168A Design and implement an enterprise voice over internet protocol and a unified communications network Release: 1 ICTTEN5168A Design and implement an enterprise voice over internet protocol and

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: three FUNDAMENTALS for consistently good voip call quality www.megapath.com Every week, businesses across the country are converting to Voice over IP (VoIP) communication

More information

convergence: preparing the enterprise network

convergence: preparing the enterprise network hp procurve networking business january 2003 convergence: preparing the enterprise network business white paper protecting investments with the hp procurve adaptive EDGE architecture table of contents

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Buyer s Guide. 10 questions to ask. Essential information about your Voice over IP options

Buyer s Guide. 10 questions to ask. Essential information about your Voice over IP options VOIP Buyer s Guide 10 questions to ask Essential information about your Voice over IP options VoIP is the Future. There s a lot of buzz about Voice over IP these days. People are talking about how it can

More information

SIP Trunking: A new voice in communications service

SIP Trunking: A new voice in communications service Charter Business : White paper SIP Trunking: A new voice in communications service WHITE PAPER With the rise of next-generation technology, business customers have more options than ever from providers

More information

Optimal Network Connectivity Reliable Network Access Flexible Network Management

Optimal Network Connectivity Reliable Network Access Flexible Network Management The Intelligent WAN Load Balancer Aggregating Links For Maximum Performance Optimal Network Connectivity Reliable Network Access Flexible Network Management Enterprises are increasingly relying on the

More information

Thin Provisioning: Using Intelligent Storage Virtualization Technology for More Efficient Use of Storage Assets

Thin Provisioning: Using Intelligent Storage Virtualization Technology for More Efficient Use of Storage Assets I D C E X E C U T I V E B R I E F Thin Provisioning: Using Intelligent Storage Virtualization Technology for More Efficient Use of Storage Assets Global Headquarters: 5 Speen Street Framingham, MA 01701

More information

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services Avaya IP Office Converged Communications Streamlining and simplifying communications by bringing your voice, data and Internet all together IP Telephony Contact Centres Unified Communication Services Simplicity

More information

How To Unify Your Wireless Architecture Without Limiting Performance or Flexibility

How To Unify Your Wireless Architecture Without Limiting Performance or Flexibility w h i t e p a p e r How To Unify Your Wireless Architecture Without Limiting Performance or Flexibility So much is happening today to give you a chance to rethink your wireless architecture. Indeed, you

More information

The WestNet Advantage: -- Textbooks, ebooks, ecourses -- Instructor Resourse Center -- Student Resource Center

The WestNet Advantage: -- Textbooks, ebooks, ecourses -- Instructor Resourse Center -- Student Resource Center The WestNet Advantage: -- Textbooks, ebooks, ecourses -- Instructor Resourse Center -- Student Resource Center The entire cost of the program is funded by the textbook, ebook or ecourse purchase by your

More information

Everything You Need to Know About Network Failover

Everything You Need to Know About Network Failover Everything You Need to Know About Network Failover Worry-Proof Internet 2800 Campus Drive Suite 140 Plymouth, MN 55441 Phone (763) 694-9949 Toll Free (800) 669-6242 Overview Everything You Need to Know

More information

Application Performance Management

Application Performance Management Application Performance Management Intelligence for an Optimized WAN xo.com Application Performance Management Intelligence for an Optimized WAN Contents Abstract 3 Introduction 3 Business Drivers for

More information

Requirements of Voice in an IP Internetwork

Requirements of Voice in an IP Internetwork Requirements of Voice in an IP Internetwork Real-Time Voice in a Best-Effort IP Internetwork This topic lists problems associated with implementation of real-time voice traffic in a best-effort IP internetwork.

More information

Boosting Business Mobility and Responsiveness with the Cisco Unified Wireless Network

Boosting Business Mobility and Responsiveness with the Cisco Unified Wireless Network Solution Overivew Boosting Business Mobility and Responsiveness with the Cisco Unified Wireless Network EXECUTIVE SUMMARY Today s businesses are turning to wireless networking to give employees immediate

More information

Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device

Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device THE NEED Communications Service providers (CSPs) have been transitioning from legacy SONET/SDH to IP and

More information

WHITE PAPER Assessing the Business Impact of Network Management on Small and Midsize Enterprises

WHITE PAPER Assessing the Business Impact of Network Management on Small and Midsize Enterprises Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Assessing the Business Impact of Network Management on Small and Midsize Enterprises Sponsored

More information

Wireless Services. The Top Questions to Help You Choose the Right Wireless Solution for Your Business. www.megapath.com

Wireless Services. The Top Questions to Help You Choose the Right Wireless Solution for Your Business. www.megapath.com Wireless Services The Top Questions to Help You Choose the Right Wireless Solution for Your Business Get Started Now: 877.611.6342 to learn more. www.megapath.com Why Go Wireless? Today, it seems that

More information

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting

More information

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within

More information

FatPipe Networks www.fatpipeinc.com

FatPipe Networks www.fatpipeinc.com WARP WHITE PAPERS FatPipe WARP Reliability, Redundancy and Speed of Bi-directional IP Traffic The implementation of mission critical applications run over wide area networks as a basic communication tool

More information

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview.

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview. Title Series Managing IP Centrex & Hosted PBX Services Date July 2004 VoIP Performance Management Contents Introduction... 1 Quality Management & IP Centrex Service... 2 The New VoIP Performance Management

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T T h e R o l e o f Virtual WAN Optimization in the Next- Generation D a t a c e nter December 2012 Adapted from Worldwide WAN Application Delivery 2011 2016 Forecast

More information

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs. Virtual Private LAN Service (VPLS) A WAN that thinks it s a LAN. VPLS is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use Virtual Private LAN Service

More information

The Financial Benefits of Using LiveAction Software for Network QoS

The Financial Benefits of Using LiveAction Software for Network QoS White Paper The Financial Benefits of Using LiveAction Software for Network QoS How implementing network quality of service management can provide quantifiable cost savings, improved profitability and

More information

TRANSFORMATION OPPORTUNITIES WITH THE ALCATEL-LUCENT OPENTOUCH SUITE OPTIMIZING CONVERSATION DELIVERY OVER CENTRALIZED COMMUNICATIONS NETWORKS

TRANSFORMATION OPPORTUNITIES WITH THE ALCATEL-LUCENT OPENTOUCH SUITE OPTIMIZING CONVERSATION DELIVERY OVER CENTRALIZED COMMUNICATIONS NETWORKS TRANSFORMATION OPPORTUNITIES WITH THE ALCATEL-LUCENT OPENTOUCH SUITE OPTIMIZING CONVERSATION DELIVERY OVER CENTRALIZED COMMUNICATIONS NETWORKS Application Note Table of contents Abstract / New Opportunities

More information

How to Choose a Managed Network Services Provider

How to Choose a Managed Network Services Provider How to Choose a Managed Network Services Provider 6 Best Practices to Ensure a Thorough Evaluation Get Started Now: 877.611.6342 to learn more. www.megapath.com Could Managed Network Services Be Right

More information

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS Effective Date: July 1, 2015 I. DEFINITIONS A. Identifying the Correct Job Family This section defines duties performed by positions appropriately

More information

Introducing Cisco Unified Communications Express

Introducing Cisco Unified Communications Express CHAPTER 1 Introducing Cisco Unified Communications Express Cisco Unified Communications Express is an award-winning communications solution that is provided with the Cisco Integrated Services Router portfolio.

More information

I D C E X E C U T I V E B R I E F

I D C E X E C U T I V E B R I E F I D C E X E C U T I V E B R I E F I n f r a s t r u c t u r e a s a S e r v i c e : T h e F u t u r e o f I T February 2009 Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015

More information

MITEL. NetSolutions. Flat Rate MPLS VPN

MITEL. NetSolutions. Flat Rate MPLS VPN MITEL NetSolutions Flat Rate MPLS VPN A Comprehensive, Intelligent Network-based Solution Businesses today demand an ever-evolving list of requirements of their networks. From connecting branch locations

More information

Deploying the ShoreTel IP Telephony Solution with a Meru Networks Wireless LAN

Deploying the ShoreTel IP Telephony Solution with a Meru Networks Wireless LAN Deploying the ShoreTel IP Telephony Solution with a Meru Networks Wireless LAN Copyright 2005, Meru Networks, Inc. This document is an unpublished work protected by the United States copyright laws and

More information

IP Telephony: Reliability You Can Count On

IP Telephony: Reliability You Can Count On WHITE PAPER IP Telephony: Reliability You Can Count On Architecture Matters Table of Contents 1. IP Delivers a Foundation for Reliability.................................. 3 2. Compare Three Different

More information

Convergence Technologies Professional (CTP) Course 1: Data Networking

Convergence Technologies Professional (CTP) Course 1: Data Networking Convergence Technologies Professional (CTP) Course 1: Data Networking The Data Networking course teaches you the fundamentals of networking. Through hands-on training, you will learn the vendor-independent

More information

Voice and Data Convergence

Voice and Data Convergence Voice and Data Convergence Business Benefits and Deployment Strategy WHITEPAPER - MAY 2012 Data & Internet Voice & Mobile VOICE AND DATA COVERGENCE 2012 2 INTRODUCTION Over the past six years we have seen

More information

Choosing Ethernet Services

Choosing Ethernet Services Choosing Ethernet Services IS ETHERNET THE RIGHT CHOICE FOR YOUR NETWORK? Business Ethernet Including Ethernet over Copper (EoC) and Ethernet over Digital Signal Cross-connect (EoDSx) Delivers Cost- Effective,

More information

WHITE PAPER Using SAP Solution Manager to Improve IT Staff Efficiency While Reducing IT Costs and Improving Availability

WHITE PAPER Using SAP Solution Manager to Improve IT Staff Efficiency While Reducing IT Costs and Improving Availability WHITE PAPER Using SAP Solution Manager to Improve IT Staff Efficiency While Reducing IT Costs and Improving Availability Sponsored by: SAP Elaina Stergiades November 2009 Eric Hatcher EXECUTIVE SUMMARY

More information

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003:

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: MCSE SYLLABUS Course Contents : Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: Managing Users, Computers and Groups. Configure access to shared folders. Managing and Maintaining

More information

Worldwide WAN Optimization Management 2005-2009 Forecast and Analysis

Worldwide WAN Optimization Management 2005-2009 Forecast and Analysis Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com EXCERPT Worldwide WAN Optimization Management 2005-2009 Forecast and Analysis Network Infrastructure

More information

ALTERNATIVE COMMERCIAL VOIP SOLUTIONS

ALTERNATIVE COMMERCIAL VOIP SOLUTIONS ALTERNATIVE COMMERCIAL VOIP SOLUTIONS THE MERITS OF HOSTED IP SERVICE RELATIVE TO IP PBX S A WHITE PAPER PRESENTED BY Speakeasy, Inc Table of Contents 1. Total Cost of Ownership (TCO) 3 2. PBX S NEED DEDICATED,

More information

Network Connection Considerations for Microsoft Response Point 1.0 Service Pack 2

Network Connection Considerations for Microsoft Response Point 1.0 Service Pack 2 Network Connection Considerations for Microsoft Response Point 1.0 Service Pack 2 Updated: February 2009 Microsoft Response Point is a small-business phone solution that is designed to be easy to use and

More information

business phone systems

business phone systems SDN Communications business phone systems Combine and streamline your communication tools www.sdncommunications.com avaya phone systems improve business agility - reduce costs - increase productivity If

More information

What s New in Converged Access and Unified Business Solutions

What s New in Converged Access and Unified Business Solutions 1 What s New in Converged Access and Unified Business Solutions How ADTRAN can help Service Providers deliver solutions to the Business Enterprise Demarc to the Desktop Adtran, Inc. 2010 All rights reserved

More information

November 2013. The Business Value of SIP Trunking

November 2013. The Business Value of SIP Trunking November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking

More information

Managed Security Services for Data

Managed Security Services for Data A v a y a G l o b a l S e r v i c e s Managed Security Services for Data P r o a c t i v e l y M a n a g i n g Y o u r N e t w o r k S e c u r i t y 2 4 x 7 x 3 6 5 IP Telephony Contact Centers Unified

More information

MANAGED TELEPHONE AND INTERNET SERVICES

MANAGED TELEPHONE AND INTERNET SERVICES MANAGED TELEPHONE AND INTERNET SERVICES Managed Business Solutions Market Brief Insert service provider logo here 2001 Nortel Networks. All Rights Reserved. CONTENTS Introduction...2 Managed Business Solutions...

More information

Investing in an Internet of Things (IoT) Solution: Asking the Right Questions to Minimize TCO

Investing in an Internet of Things (IoT) Solution: Asking the Right Questions to Minimize TCO I D C W O R K B O O K Investing in an Internet of Things (IoT) Solution: Asking the Right Questions to Minimize TCO January 2014 Adapted from IDC's Worldwide Internet of Things Taxonomy, IDC #243397 Sponsored

More information

BroadCloud PBX Customer Minimum Requirements

BroadCloud PBX Customer Minimum Requirements BroadCloud PBX Customer Minimum Requirements Service Guide Version 2.0 1009 Pruitt Road The Woodlands, TX 77380 Tel +1 281.465.3320 WWW.BROADSOFT.COM BroadCloud PBX Customer Minimum Requirements Service

More information

SSVVP SIP School VVoIP Professional Certification

SSVVP SIP School VVoIP Professional Certification SSVVP SIP School VVoIP Professional Certification Exam Objectives The SSVVP exam is designed to test your skills and knowledge on the basics of Networking, Voice over IP and Video over IP. Everything that

More information

Building integrated services intranets

Building integrated services intranets Building integrated services intranets A White Paper from Inalp Networks Inc Meriedweg 7 CH-3172 Niederwangen Switzerland http://www.inalp.com CONTENTS CONTENTS...2 1 EXECUTIVE SUMMARY...3 2 INTRODUCTION...4

More information

APPLICATION NOTE. Benefits of MPLS in the Enterprise Network

APPLICATION NOTE. Benefits of MPLS in the Enterprise Network APPLICATION NOTE Benefits of MPLS in the Enterprise Network Abstract As enterprises evolve to keep pace with the ever-changing business climate, enterprises networking needs are becoming more dynamic.

More information

OpenScape Session Border Controller Delivering security, interoperability and cost savings to the enterprise network border

OpenScape Session Border Controller Delivering security, interoperability and cost savings to the enterprise network border Siemens Enterprise Communications Session Border Controller Delivering security, interoperability and cost savings to the enterprise network border April 2011 Agenda 1 Industry Trends 2 Customer Initiatives

More information

Empirix OneSight for VoIP: Avaya Aura Communication Manager

Empirix OneSight for VoIP: Avaya Aura Communication Manager Datasheet Empirix OneSight for VoIP: Avaya Aura Communication Manager Perform. Increase visibility and ensure the availability and quality of critical communications systems. Benefits Speed the deployment

More information

Cisco Certification Skills Matrix

Cisco Certification Skills Matrix Cisco Certification Skills Matrix Whatever skills you need, IT networking professionals with Cisco Certifications have more to offer. Use this matrix to help evaluate candidates and make the perfect hire.

More information

HOW TO DEVELOP A STRATEGIC NETWORK PLAN

HOW TO DEVELOP A STRATEGIC NETWORK PLAN HOW TO DEVELOP A STRATEGIC NETWORK PLAN INTRODUCTION Mining companies and EPCMs know that strategic investment in their corporate communications network is critical to operational and business success.

More information

VoIP / SIP Planning and Disclosure

VoIP / SIP Planning and Disclosure VoIP / SIP Planning and Disclosure Voice over internet protocol (VoIP) and session initiation protocol (SIP) technologies are the telecommunication industry s leading commodity due to its cost savings

More information

I D C E X E C U T I V E B R I E F

I D C E X E C U T I V E B R I E F I D C E X E C U T I V E B R I E F E n a b l i n g B e t t e r D e c i s i o n s T h r o u g h U n i f i e d Ac c e s s t o I n f o r m a t i o n November 2008 Global Headquarters: 5 Speen Street Framingham,

More information

BT Unified Trading communication. The Future Delivered

BT Unified Trading communication. The Future Delivered BT Unified Trading communication The Future Delivered BT Unified Trading With BT Unified Trading, BT has set the benchmark for the next decade by bringing to market a powerful, cost-effective, software-based

More information

MINIMUM NETWORK REQUIREMENTS 1. REQUIREMENTS SUMMARY... 1

MINIMUM NETWORK REQUIREMENTS 1. REQUIREMENTS SUMMARY... 1 Table of Contents 1. REQUIREMENTS SUMMARY... 1 2. REQUIREMENTS DETAIL... 2 2.1 DHCP SERVER... 2 2.2 DNS SERVER... 2 2.3 FIREWALLS... 3 2.4 NETWORK ADDRESS TRANSLATION... 4 2.5 APPLICATION LAYER GATEWAY...

More information

How Small Businesses Can Use Voice over Internet Protocol (VoIP) Internet Technology for Voice Communications

How Small Businesses Can Use Voice over Internet Protocol (VoIP) Internet Technology for Voice Communications How Small Businesses Can Use Voice over Internet Protocol (VoIP) Internet Technology for Voice Communications Small businesses will find this booklet useful for learning how VoIP works and for clarifying

More information

WAN Optimization Integrated with Cisco Branch Office Routers Improves Application Performance and Lowers TCO

WAN Optimization Integrated with Cisco Branch Office Routers Improves Application Performance and Lowers TCO WAN Optimization Integrated with Cisco Branch Office Routers Improves Application Performance and Lowers TCO The number of branch-office work sites is increasing, so network administrators need tools to

More information

Frequently Asked Questions about Integrated Access

Frequently Asked Questions about Integrated Access Frequently Asked Questions about Integrated Access Phone Service How are local, long distance, and international calls defined? Local access transport areas (LATAs) are geographical boundaries set by the

More information

Navigating to MPLS-Enabled Networks: The Search for Security, Flexibility and Simplicity

Navigating to MPLS-Enabled Networks: The Search for Security, Flexibility and Simplicity AT&T s 4 POINTSOF CONVERGENCE Navigating to MPLS-Enabled Networks: The Search for Security, Flexibility and Simplicity AT&T s Four Points of Convergence Business leaders are quickly recognizing that a

More information

TSC (Total Solution Communications Ltd)

TSC (Total Solution Communications Ltd) TSC (Total Solution Communications Ltd) 1 Parkway Drive, Mairangi Bay, North Harbour Phone: 09 477 2888 Fax: 09 477 2889 E-Mail: info@tsc.co.nz Web: www.tsc.co.nz A vaya IP Office Converged Communications

More information

SIP Trunking to Microsoft Lync (Skype for Business) Server

SIP Trunking to Microsoft Lync (Skype for Business) Server SIP Trunking to Microsoft Lync (Skype for Business) Server SIP Trunking to Lync/Skype for Business Server The emergence of Unified Communications integrating communications services into desktop and mobile

More information

Whitepaper WHY VOICE IN THE CLOUD

Whitepaper WHY VOICE IN THE CLOUD WHY VOICE IN THE CLOUD Why Voice in the Cloud 2 TABLE OF CONTENTS Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4 PREDICTABLE

More information

Thank you for your time and consideration

Thank you for your time and consideration Generation 7 Built To Serve Businesses Thank you for your time and consideration POPP.com, Inc. All rights reserved. 1 - AP 4/28/15 POPP.com, Inc. All rights reserved. 2 - AP 4/28/15 Past And Present POPP

More information

Cost Reduction with a Unified Communications Solution. Alex Nanos Unified Communications Solutions Specialist Microsoft Canada

Cost Reduction with a Unified Communications Solution. Alex Nanos Unified Communications Solutions Specialist Microsoft Canada Cost Reduction with a Unified Communications Solution Alex Nanos Unified Communications Solutions Specialist Microsoft Canada Agenda The Economics of Software-Powered Communications Forrester Consulting

More information

ProCurve and Wired and Wireless Voice-over-IP Applications

ProCurve and Wired and Wireless Voice-over-IP Applications ProCurve and Wired and Wireless Voice-over-IP Applications Andy Rawll Global Product Manager Avaya HP ProCurve & Avaya IP Telephony Appliances 2 Overview Benefits to Business of ProCurve for VoIP Applications!

More information

IP TELEPHONY TAKE YOUR BUSINESS COMMUNICATIONS TO THE NEXT LEVEL

IP TELEPHONY TAKE YOUR BUSINESS COMMUNICATIONS TO THE NEXT LEVEL IP TELEPHONY TAKE YOUR BUSINESS COMMUNICATIONS TO THE NEXT LEVEL Executive Summary The rising popularity of IP Telephony in recent years demonstrates that it has become a highly functional, affordable

More information

Contents Introduction Why Fax over IP? How Real-time Fax over IP works Implementation with MessagePlus/Open Summary. About this document

Contents Introduction Why Fax over IP? How Real-time Fax over IP works Implementation with MessagePlus/Open Summary. About this document Fax over IP Contents Introduction Why Fax over IP? How Real-time Fax over IP works Implementation with MessagePlus/Open Summary About this document This document describes how Fax over IP works in general

More information

WHITE PAPER: Broadband Bonding for VoIP & UC Applications. In Brief. mushroomnetworks.com. Applications. Challenge. Solution. Benefits.

WHITE PAPER: Broadband Bonding for VoIP & UC Applications. In Brief. mushroomnetworks.com. Applications. Challenge. Solution. Benefits. In Brief Applications UC & VoIP Challenge Cut telecom cost by finding an alternative to costly MPLS Improve Internet connectivity speeds Fortify business continuity Solution Mushroom Networks Truffle Internet

More information