Product Information. Sash and Panel Removal/Replacement Instructions
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1 Product Information Sash and Panel Removal/Replacement Instructions
2 Dear Valued Customer, Thank you for purchasing an MI Windows and Doors, Inc. product. We do hope that you are enjoying the benefits of our window in your home. We know that you may be interested in doing some maintenance on your window/door. In this book you will find some information on how to remove, replace, or repair parts of our products. Feel free to call us at the number listed below for more information, or, visit us at and search under resources for additional hints on how to maintain/service our products. Thank you again for choosing MI Windows and Doors Products! We appreciate and value your business! IMPORTANT: Do Not Paint Vinyl or Aluminum Windows AAMA Certification insures labeled products comply with industry specifications related to windload, air infiltration and water resistance requirements. NFRC rated products provide you with a industry standard energy efficiency testing and ratings comparison. Meet your demands for energy performance at a glance. Energy Star qualified products use less energy than conventional products. You save money and help save the environment. We are proud to be an Energy Star partner. 2 Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT
3 Parts Description 1 1 Head Glazing Bead Jamb Glass Tilt Latch 6 Sash Lock Meeting Rail Meeting Rail End Clip Screen Lift/Pull Rail Sill Balance 9 Coil Block & Tackle Spiral Sash 11 3 Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT
4 Single Hung & Double Hung Sash Removal Sash Tilting Instructions To Tilt Bottom Sash 1. Unlock window. 2. Raise the bottom sash approximately 1" to 2". 3. Push and hold tilt latches toward the center of the window, while pulling inward. To Tilt Top Sash 1. Follow steps 1-3 above. (Bottom sash must be in tilted position to tilt top sash.) 2. Lower the top sash approximately 1" to 2". 3. Push and hold tilt latches toward the center of the window, while pulling inward. To Close Window 1. Tilt sashes into original positions. 2. Push into original positions and lock. Sash Removal Instructions To Remove Bottom Sash 1. Unlock window. 2. Raise the bottom sash approximately 1" to 2". 3. Push and hold tilt latches toward the center of the window, while pulling inward. Tilt approximately Hold sash at the bottom and push down on one side while holding the other side in position. This will disengage pivot bars located at the bottom of the sash from the balance shoe in the jamb track. 5. To remove top sash, lower sash approximately 1" to 2" and repeat steps 3 and 4. To Replace Sashes 6. Replace top sash first by inserting one pivot bar into balance shoe, tilt sash as shown and guide other pivot bar into the balance shoe. 7. Tilt sash into original position. 8. Push sash into original position. 9. Repeat steps 6, 7 & 8 with bottom sash. 10. Lower sash and lock. IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) should not attempt to replace or install sash/glass. Please call the Customer Care Hotline for detailed installation procedures. 4 Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT
5 Single Hung & Double Hung Sash Removal Sash Tilting Instructions To Tilt Bottom Sash 1. Unlock window. 2. Raise the bottom sash approximately 1" to 2". 3. Push and hold tilt latches toward the center of the window, while pulling inward. To Tilt Top Sash 1. Follow steps 1-3 above. (Bottom sash must be in tilted position to tilt top sash.) 2. Lower the top sash approximately 1" to 2". 3. Push and hold tilt latches toward the center of the window, while pulling inward. To Close Window 1. Tilt sashes into original positions. 2. Push into original positions and lock. Sash Removal Instructions To Remove Bottom Sash 1. Unlock window. 2. Raise the bottom sash approximately 1" to 2". 3. Push and hold tilt latches toward the center of the window, while pulling inward. Tilt approximately Hold sash at the bottom and push down on one side while holding the other side in position. This will disengage pivot bars located at the bottom of the sash from the balance shoe in the jamb track. 5. To remove top sash, lower sash approximately 1" to 2" and repeat steps 3 and 4. To Replace Sashes 6. Replace top sash first by inserting one pivot bar into balance shoe, tilt sash as shown and guide other pivot bar into the balance shoe. 7. Tilt sash into original position. 8. Push sash into original position. 9. Repeat steps 6, 7 & 8 with bottom sash. 10. Lower sash and lock. IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) should not attempt to replace or install sash/glass. Please call the Customer Care Hotline for detailed installation procedures. 4 Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT
6 Horizontal Slider Sash Removal Instructions To Remove Sash 1. Unlock locks. 2. Slide window open. 3. Lift sash into head. 4. Swing bottom of sash inward as shown. Awning Window Sash Removal Instructions To Remove Screen 1. Turn screen clips 1/4 turn and remove screen to interior. 2. Open sash. 3. Unlock sash hook from operator arm. 4. These steps to be done on both sides: While supporting sash, pry hinge bar off hinge post. Slide black plastic hinge guide out of hinge track. To Replace Sash 1. Slide black plastic hinge guides into hinge track. 2. Snap hinge bars back onto hinge post some force will be necessary. 3. Attach sash hook onto operator arm. Lock sash hook detent. 4. Replace screen. IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) should not attempt to replace or install sash/glass. Please call the Customer Care Hotline for detailed installation procedures. Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT 5
7 Casement Window Sash Removal Instructions To Remove Sash 1. Remove screen. 2. Unlock lock handle and open window approximately This step to be done on top and bottom while supporting sash, pry hinge bar off hinge post. 4. While supporting sash, slide black plastic hinge guide out of hinge track. Use operator to aid in removal of black plastic hinge guide. 5. Slide operator arm out of operator track. To Replace Sash Note: Operator arm should be in nearly closed position. 1. Slide operator arm into operator track. 2. Slide black plastic hinge guides into hinge tracks. 3. Snap hinge bars back onto hinge posts some force will be necessary. 4. Use sash operator to close sash. 5. Lock window. IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) should not attempt to replace or install sash/glass. Please call the Customer Care Hotline for detailed installation procedures. 6 Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT
8 Basement Window Sash Removal Instructions To Remove Sash 1. Unlock and tilt sash These steps to be done on both sides. While supporting sash, pry hinge bar off hinge post. Slide black plastic hinge guide up out of hinge track. To Replace Sash 1. Slide black plastic hinge guides into hinge track. 2. Snap hinge bars back onto hinge post some force will be necessary. 3. Close sash. 4. Lock window. Patio Door Panel Removal Instructions To Remove Panel Please call our customer care hotline for detailed instructions on how to remove and replace patio door panels! IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) should not attempt to replace or install sash/glass. Please call the Consumer Hotline for detailed installation procedures. Customer Care Hotline Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT 7
9 Customer Care Hotline Monday Through Friday 8 am to 5 pm EST Western Region Hotline Monday Through Friday 7:30 am to 4:30 pm MDT 650 West Market Street Gratz, PA For additional product information, technical documents, installation instructions and warranty information, please visit: MI Windows and Doors, Inc. is a J.T. Walker Company MI /08
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