HR Solutions Overview

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1 HR SOLUTIONS HR Solutions Overview Armed Forces Services Corporation (AFSC) was selected as a prime contractor in three critical human resources mission areas for by Army Mission Installation Contracting Command (AMICC), Office of the Program Executive Officer Enterprise Information Systems (PEO EIS), Human Resource Solutions (HRS). Who should use HR Solutions? The new contracts are designed to support Commanders, Staff Officers, Senior Managers and Action Officers who must meet manpower requirements and stay focused on their primary mission with limited acquisition experience, resources and time. If you are in a management position and need support in the mission areas listed below, AFSC can help. If you need experienced professionals who can engage immediately and have a history of developing strategicallyaligned, comprehensive HR Solutions, contact AFSC. Studies and analysis Mission Effectiveness Network for Studies and Analysis Personnel Services and Support Tactical Responses to Organization and Operations through Personnel Support Services The new IDIQ contracts have multiple pricing options and are Multi-Agency vehicles which can be used throughout the Department of Defense and Federal Civil Agencies. Recruitment and Retention Guardians of Freedom and Opportunity through Recruiting and Retention Continuum Enhancement You ll get access to our exclusive team of 27 strategic partners with relevant incumbent experience, more than 100,000 employees who understand the mission, and a global network of resources. Last Updated February Armed Forces Services Corporation

2 HR Solutions MISSION EFFECTIVENESS NETWORK FOR STUDIES AND ANALYSIS Have you been tasked with analyzing complex business planning and research requirements? Do you need assistance in developing evaluation requirements? Does your focus on the mission leave you limited time for producing studies and analyses? Armed Forces Services Corporation (AFSC) is one of 12 firms awarded the HR Solutions Studies and Analysis contract by the United States Department of the Army in December The HR Solutions Studies and Analysis (S&A) contract supports the acquisition of Human Resource (HR) services across two categories: business planning and research, and evaluation. The new S&A contract is a Multi-Agency contract which can be used throughout the Department of Defense and Federal Civil Agencies. AFSC and its partners are the right choice for developing strategically-aligned, comprehensive HR Solutions. You ll get access to our exclusive team of 23 strategic partners with more than 100,000 employees and a global network of resources. We can provide the expertise to meet the Studies and Analysis requirements, allowing you to focus on the mission at hand. Studies and Analysis Tasks Include: Process Re-engineering Lifecycle Support and Planning Structuring Acquiring Distributing Training Policy Development Proof of Concept Studies Program Analysis Risk Management and Mitigation Business Planning and Research Evaluation Deploying Policy Analysis Compensation Manpower Requirements Trend Analysis Data Modeling and Management Predictive Modeling Communication Systems Enhancement Team M.E.N.S.A. Members Armed Forces Services Corporation AppleOne Arrowpoint CACI CALIBRE Celtiq, LLC Gallup HP Enterprise Services Human Capital Institute InovaTech Inverness Technologies, Inc. L-3 MPRI LexisNexis Special Services, Inc. (LNSSI) Logistics Health, Inc. Management Consulting, Inc. Monster Government Solutions National Academy of Public Administration National Sourcing, Inc. Oak Grove Technologies RBA, Inc. Rivera Consulting Group Stanley Associates Subsystem Technologies, Inc. Tek Source USA, Inc. Contract Number: W91WAW-10-D-0005 Contract Type: Indefinite Delivery, Indefinite Quantity Pricing Options: Firm-Fixed Price, Cost Plus Fixed-Fee, or Time and Materials Contract Awarded: 12/31/09 Period of Performance: One year and four, oneyear option periods Contact: E: P: ext to speak with HRS s PMO Last Updated February Armed Forces Services Corporation

3 HR Solutions TACTICAL RESPONSES TO ORGANIZATION AND OPERATIONS THROUGH PERSONNEL SUPPORT SERVICES Do you need to respond quickly to evolving conditions, such as new or surge requirements? Are you anticipating a future need for guidance and counseling, employment assistance, and well-being programs? Will HR and IT projects require Help Desk support, call center operations, and customer service solutions? Armed Forces Services Corporation (AFSC) is one of 17 firms chosen as a prime contractor for HR Solutions Personnel Services and Support by the United States Department of the Army in November The HR Solutions Personnel Services and Support (PSS) contract gives the Army a range of competitive contracting options, allowing Soldiers in combat to maintain their focus on the mission. The new PSS contract is a Multi-Agency contract which can be used throughout the Department of Defense and Federal Civil Agencies. Our exclusive team of 19 partners brings a ready pool of experienced incumbent personnel with a wide spectrum of capabilities to the mission, with more than 55,000 public sector employees positioned in hundreds of locations worldwide. We have a specialized global recruiting process which scans a database of more than 69 million vetted candidates using proprietary technology and tools, enabling us to provide you with the best possible support. Streamlined clearance processing ensures trusted personnel can deploy quickly to support your mission. AFSC has extensive experience in human resources, information technology, personnel lifecycle management and transition support. Personnel Services and Support tasks include: Team TROOPSS Members Armed Forces Services Corporation AppleOne Arrowpoint CALIBRE Celtiq, LLC HP Enterprise Services InovaTech Inverness Technologies, Inc. L-3 MPRI LexisNexis Special Services, Inc. (LNSSI) Logistics Health, Inc. Management Consulting, Inc. Monster Government Solutions National Sourcing, Inc. Oak Grove Technologies RBA, Inc. Rivera Consulting Group Stanley Associates Subsystem Technologies, Inc. Tek Source USA, Inc. Contract Number: W91WAW-11-D-0031 Contract Type: Indefinite Delivery, Indefinite Quantity Pricing Options: Firm-Fixed Price, Cost Plus Fixed-Fee, or Time and Materials Contract Awarded: 11/04/10 HR Support Personnel Life- Cycle Support Transition Support Employee Assistance Transition Processing Counseling Well-Being Programs Awards Library Mail PSS IT Support Help Desk Program Management Wounded Warrior Programs Family Community Programs Period of Performance: One year and four, one-year option periods Contact: E: P: ext to speak with HRS s PMO Last Updated February Armed Forces Services Corporation

4 HR Solutions GUARDIANS OF FREEDOM & OPPORTUNITY THROUGH RECRUITING & RETENTION CONTINUUM ENHANCEMENT Are you facing significant human capital challenges as a result of protracted foreign conflicts, Base Realignment and Closure requirements, and a fragile economy? Are you planning for future recruitment and retention challenges? Are you anticipating the need for business process re-engineering? Is continuous quality improvement part of your organizational culture? Armed Forces Services Corporation (AFSC) is one of 14 firms awarded the HR Solutions Recruitment and Retention contract by the United States Department of the Army in November The HR Solutions Recruitment and Retention (R&R) contract provides the Army with a range of competitive contracting options to support its focus on imperatives to sustain, prepare, reset, and transform. The new R&R contract is a Multi-Agency contract which can be used throughout the Department of Defense and Federal Civil Agencies. Our exclusive team of 21 partners brings a ready pool of experienced incumbent personnel with a wide spectrum of capabilities to the mission, with more than 13,000 public sector employees positioned in hundreds of locations worldwide. We have a specialized global recruiting process which scans a database of more than 69 million vetted candidates using proprietary technology and tools, enabling us to provide you with the best possible support. Streamlined clearance processing ensures trusted personnel can deploy quickly to support your mission. AFSC and its R&R team members have a history of delivering the right solutions for complex HR recruitment and retention challenges. Recruitment and Retention tasks include: Business Management Services Information Technology Counseling Processing Program Analysis Training Team G-FORRCE Members Armed Forces Services Corporation AppleOne Arrowpoint CALIBRE Celtiq, LLC HALO Branded Solutions HP Enterprise Services InovaTech Inverness Technologies, Inc. LexisNexis Special Services, Inc. (LNSSI) Logistics Health, Inc. Macro2 Magellan Health Management Consulting, Inc. Monster Government Solutions National Sourcing, Inc. RBA, Inc. Rivera Consulting Group Stanley Associates Subsystem Technologies, Inc. Tek Source USA, Inc. Three Pillar Global, Inc. Contract Number: W91WAW-11-D-0018 Contract Type: Indefinite Delivery, Indefinite Quantity Pricing Options: Firm-Fixed Price, Cost Plus Fixed-Fee, or Time and Materials Contract Awarded: 11/03/10 Period of Performance: One year and four, one-year option periods Contact: E: P: ext to speak with HRS s PMO Last Updated February Armed Forces Services Corporation

5 Procurement Process Ordering services on the AFSC HR Solutions contract vehicle is quick and easy. You ll receive immediate attention and the highest quality customer service from our Management Team. An or phone call will start the threephased HR Solutions ordering process. A detailed explanation of each step of the process is outlined below. Phase 1: Market Research A collaborative process which ensures the right solutions are delivered within your budget and timeframe. 1 2 Contact the AFSC HR Solutions Program Management Office (PMO). The PMO staff will discuss the tasks, scope, services and products that your client/customer needs. The PMO staff PM Brodie Thomson and DPMs Sarah Hackett Kim and Nicole Bazemore will help you decide if the HR Solutions S&A contract is the right vehicle for your requests. Conduct and present market research. This step is encouraged by the FAR under section FAR Part 10 Market Research (FAC ). Phase 2: Acquisition and Planning Includes completion of acquisition forms, preparation of a Performance Work Statement and generation of cost estimates by HRS, followed by the release of a Task Order Request for Proposal contingent upon the provision of funding. 3 4 Federal customer requests the acquisition forms and templates from Army Mission Installation Contracting Command (AMICC), Office of the Program Executive Officer Enterprise Information Systems (PEO EIS), Human Resource Solutions (HRS). Federal customers the AMICC staff using the form on the Army s HR Solutions Web site, where additional contact options and registration information is provided. Be prepared to use market research to provide details on your work requirements as a starter set for the AMICC Contracting Officer s Representative (COR)/contract staff to begin Performance Work Statement (PWS) initiation and compile the Request for Proposal (RFP) documentation. The AMICC staff prepares the PWS and Independent Government Cost Estimate (IGCE). The COR/contract staff will work with the Federal customer to develop a legally sufficient PWS containing scope, background, applicable documents, tasks and objectives. The AMICC staff will work with you to draft the required IGCE as an estimate of Level of Effort for contractor performance. The IGCE and PWS will be adjusted as necessary to meet your client/customer s needs and available funding. Continued on Next Page Last Updated February Armed Forces Services Corporation

6 Phase 2: Acquisition and Planning (Continued) 5 6 Federal customer provides funding to AMICC. Funding is provided to cover the estimated cost of contractor performance and all associated administrative fees. AMICC release procurement Task Order Request for Proposal (TORFP) documents to all prime contract holders. The AMICC staff will prepare and release the solicitation and any related procurement documents to obtain quotes from the various HR Solutions contractors. The AMICC staff will directly interface with the bidders on the customer s behalf on all queries and procurement requirements. Phase 3: Award and Execution Includes a detailed review of the cost and technical proposals,award of the contract, and contract administration AMICC staff reviews all cost and technical quotes with the Federal customer. AMICC will review all offers received and draft evaluations and recommendations for the task order award. Customer will be offered an opportunity to participate during this process. The AMICC staff, along with the customer, will provide an evaluation for Contracting Officer (CO) consideration and approval. AMICC awards the task order. The customer and contractor are notified, copies of the task order are distributed, and performance begins. Contract Administration The Director of AMICC is the authorized COR to perform postaward contract administration. The AMICC staff will perform a variety of tasks to assist your customer throughout contract execution and closure. Army HR Solutions Program Office (HRS) says that requirements are typically awarded within 60 days of submitting the Performance Work Statement (PWS) and the entire process, from bid to award, is completed within approximately days. HRS provides full lifecycle support throughout the contract, including pre- and post-award services. For additional information, contact the AFSC PMO via or call ext. 1627, or visit the Army s HR Solutions Business Office Web site. Last Updated February Armed Forces Services Corporation

7 Exclusive Teaming Partners AFSC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) prime contractor with a history of more than 130 years of providing outstanding HR services to Soldiers, Families, Veterans, and civilians of the U.S. Army, DoD, and Federal agencies. We ve supported many of the most complex, sensitive, and highly visible human service areas, including the severely Wounded, Ill and Injured, fallen Soldiers, and surviving Families. Our team of exclusive partners includes leading SDVOSBs, offering a single point of access for this traditionally underserved socioeconomic business classification. You get access to a rich network of proven and high-performing SDVOSB entities answering the call to serve once again by providing human capital services. Together we bring a best of breed approach to developing and implementing innovative, scalable, and sustainable DoDspecific HR Solutions. We are honored to have provided support to more than 30,000 disabled Service Members, Families, Veterans and Civilians. Our innovative and compassionate services have been lauded by the White House, Congress, DoD, VA, and the advocacy community. Armed Forces Services Corporation Service-Disabled Veteran Owned Small Business More than 130-year legacy focused exclusively on human capital and health Headquartered in Northern Virginia Our integrated team of small, large, and specialty firms provides a specialized, experienced workforce with Army domain and relevant functional expertise from an exclusive pool of more than 100,000 employees. Small Businesses Top small businesses Span all socioeconomic groups SDVOSBs Recognized for innovation Large Businesses Graduated small businesses Strong core capability sets Industryrecognized leaders in management consulting Specialized Businesses Select market leaders Niche commercial companies Highly recognized vendors Professional organizations Nationwide sourcing agency Last Updated February Armed Forces Services Corporation

8 Exclusive Teaming Partners Team Members Studies and Analysis Personnel Services and Support Recruitment and Retention Armed Forces Services Corporation AppleOne Arrowpoint CACI CALIBRE Celtiq, LLC Gallup HALO Branded Solutions HP Enterprise Services Human Capital Institute InovaTech Inverness Technologies, Inc. L-3 MPRI LexisNexis Special Services, Inc. (LNSSI) Logistics Health, Inc. Macro2 Magellan Health Management Consulting, Inc. Monster Government Solutions National Academy of Public Administration National Sourcing, Inc. Oak Grove Technologies RBA, Inc. Rivera Consulting Group Stanley Associates Subsystem Technologies, Inc. Tek Source USA, Inc. Three Pillar Global, Inc. Armed Forces Services Corporation 2800 S. Shirlington Rd Suite 350; Arlington, VA p f

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