Health Solutions. Mission-Critical Support Across the Health Spectrum

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1 Health Solutions Mission-Critical Support Across the Health Spectrum

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3 IT Experts Who Know Health, Health Experts Who Know IT Today s healthcare challenges are formidable: an aging population, lack of interoperability and health information exchange, patient safety concerns, global military commitments, escalating costs, rising expectations among healthcare consumers, expanding regulatory mandates, complex veterans needs, the threat of bioterrorism and more. Now combine these factors with a rapidly growing health community racing to embrace and manage new missions, organizations, stakeholders, technologies and functions. The result is unprecedented demands on public, private and military health organizations to reduce costs while enhancing quality of care and service delivery. The strategic use of information technology (IT) is critical to meeting the challenges of this new era in healthcare. Success demands experienced IT professionals who are also experts in healthcare. Our diverse record of success in health IT, program management, informatics, analytics and research support makes General Dynamics Information Technology a strong business partner for navigating today s complex healthcare environment. General Dynamics Information Technology is recognized as one of the world s leading IT solutions providers and systems integrators. Our strength is our focus on delivering solutions driven by in-depth mission and domain knowledge, what we call Strong IT. That s why our experts are as at home on the frontlines of healthcare as in an IT engineering lab. It s also the reason so many health organizations depend on us for missioncritical support tailored to the real-world pressures they face every day. Unique Mission Understanding General Dynamics Information Technology has long served the IT, analytical, regulatory and policy needs of multiple health missions for a number of organizations. These include agencies within the U.S. Department of Defense (DoD) and the U.S. Department of Health and Human Services (HHS), including Centers for Medicare & Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC) and the Food and Drug Administration (FDA). We also support commercial payers, including 70 of the top 200 health plans. End-to-End Capabilities for Diverse Health Missions Our health solutions and support encompass: Program Management Systems Development & Integration Systems Deployment, Training & Sustainment Medical Science, Research & Technology Support Support Services Electronic Health Record (EHR) Implementation & Training Adverse Events Reporting, Tracking & Monitoring Quality & Efficiency Measurement for Value-based Purchasing Fee-for-Service Claims Processing Health Data Warehousing, Management & Analytics Program Integrity & Fraud Protection Regulatory Compliance Support. Delivering solutions and support that enhance military healthcare missions in theaters of operation around the globe. Combining proven healthcare and IT expertise in a single, trusted resource: General Dynamics Information Technology.

4 Replacing paper medical records and stovepiped systems, our medical IT solutions make us a leading innovator on the path to the EHR.

5 Trusted Experience on America s Critical Health Programs Health Systems Solutions General Dynamics Information Technology is a leading provider of Medicare-related IT systems and professional services for CMS. We have played a pivotal role in every major Medicare initiative and have worked closely with CMS to implement Medicare reform. Our solutions incorporate a thorough knowledge of Medicare s data life cycle, from enrollment and coordination of benefits to fee-for-service claims processing from payment and remittance advices to provider reimbursement from prescription benefits administration to maintenance of program integrity through rigorous fraud, waste and abuse monitoring. Providing highly skilled teams focused on the latest technologies and healthcare initiatives, we continue to develop and maintain many of CMS systems today. The recently awarded Enterprise System Development contract reinforces the major role we will play as CMS moves forward. HHS Refugee Arrival Data System uses our software life-cycle support to enhance the resettlement of refugees. We also maintain and upgrade HHS Payment Management System, which annually processes over $320 billion in federal grant payments. Health Information Systems Management Complex Military Health System (MHS) projects depend on us for program management support. Selected as a TRICARE Evaluation, Analysis, and Management Support (TEAMS) contractor, our experts support the TRICARE Management Activity and the MHS. We provide critical management support to the Defense Health Information Management System s (DHIMS) EHR program, which develops, deploys and maintains the systems that make up the military s EHR, the world s largest. Our work with the Defense Blood Standard System (DBSS) program office helps ensure that information systems support the distribution of safe and effective blood products. We were also the prime contractor for a CMS feasibility study on personal health records (PHR). This study was the first of its kind to look at how to effectively and securely populate and test the viability of PHRs with Medicare fee-for-service eligibility and claims data. Health Information Systems Deployment, Training and Sustainment As prime support contractor for the U.S. Army s Medical Communications for Combat Casualty Care (MC4) program, we field, train and sustain the Army s medical information management systems on the battlefield. With experts serving in Southwest Asia alongside Army combat forces, as well as in U.S. Air Force and Navy hospitals, our team ensures the operational effectiveness of MC4 systems. This mission-critical work supports the creation and maintenance of a comprehensive, lifelong EHR for all Service members. To date, we have conducted MC4 training to more than 33,000 medical specialists supporting current military operations and have captured 9.5 million electronic patient encounters. General Dynamics Information Technology is one of the MHS primary resources for training support, computer based training, multimedia support and professional development. Supporting national modernization initiatives that improve healthcare delivery while lowering costs. Military, federal civilian and commercial payer organizations rely on our health solutions and program support.

6 Large-scale data warehouses supply invaluable healthcare analytics and benchmark statistics.

7 Data and Analysis Solutions That Drive Value and Quality Health Data Warehousing and Management Nationwide, General Dynamics Information Technology provides solutions for collecting, warehousing, managing, analyzing and reporting large volumes of healthcare data, with more than 2.5 billion claims stored and analyzed annually and more than 300 million covered lives analyzed annually. Our experience in aggregating and analyzing health data includes more than 50 largescale data warehouse development and deployment projects. Among these projects, we developed the national data warehouse for a leading health payer association that provides healthcare coverage for almost a third of all Americans. Today, it is recognized as the richest source of healthcare analytics and benchmark statistics in the healthcare industry. In addition, we are the prime contractor on the development of the Drug Data Processing System (DDPS), for which we provide data warehousing and analytics that support CMS Medicare Prescription Drug Benefit program. Health Analytics and Informatics Working with the Vaccine Healthcare Centers Network, our professionals support the safety and effectiveness of the DoD immunization program. We also support the U.S. Air Force patient safety initiatives with data analysis and safety practices standardization, which reduce adverse impacts and improve patient outcomes at Air Force medical facilities worldwide. Our public health informatics support equips the CDC with effective pathogen outbreak databases for disease surveillance systems. With powerful informatics and tools that expedite the acquisition, standardization and validation of data, our healthcare analytics and informatics solutions transform data into a wide array of automated business content and deliver a superior mix of quality and efficiency measurement as well as fraud, waste and abuse protection. Our quality and efficiency measurement applications provide a spectrum of informatics, transparency reporting and portal information exchange that helps health payers and regional coalitions address the critical need to measure the quality and cost of care. Services include medical cost and utilization review, evidence-based patient management, quality and efficiency metrics, provider performance measurement, plan economics and more. Healthcare fraud, waste and abuse cost the American healthcare system more than $54 billion annually and threaten both the quality of and access to care for millions of Americans. From pre-pay fraud prevention and post-pay detection to comprehensive case management and workflow review, General Dynamics Information Technology is a market leader in program integrity and healthcare fraud protection technology. We have long served multiple health markets, including Medicare, Medicaid, military health, major health insurers and leading Blue Cross and Blue Shield plans. From accurately processing prescription drug benefits to reducing healthcare fraud, our systems are mission-critical. A comprehensive resource for addressing today s most important national healthcare priorities.

8 Our research support helps improve the health and performance of warfighters.

9 Innovation That Advances Healthcare Delivery and Research Healthcare Logistics Years of in-the-field experience have made us a leader in healthcare logistics. Through the Defense Medical Logistics Standard Support (DMLSS) system and the Tri- Service Regional Standardization Program, we help hospitals and tactical medical units improve supply chain operations and reduce operating costs. For the U.S. Army Medical Materiel Agency, we provide equipment maintenance and logistics management services that support medical readiness. Medical Science, Research and Technology From basic research through advanced development, medical research programs rely on our highly specialized scientists, technicians and administrators for vital expertise and program management support. For more than two decades, our company has been a primary partner in the U.S. Army Medical Research and Materiel Command s efforts to improve prevention and treatment, enhance soldier performance and introduce advanced healthcare technologies. Our support of the Telemedicine and Advanced Technology Research Center (TATRC) has helped drive innovations like the Battlefield Medical Information System Tactical Joint, bringing telemedicine to medical forces in the field. For the Naval Medical Research Center, we support research ranging from force health protection to the effects of sleep deprivation on the performance of Navy pilots. Our experts assist the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury in establishing a global collaborative infrastructure for increasing the quality of care for wounded warriors and their families. The Army Medical Surveillance Activity, the central epidemiological resource for the Armed Forces, also relies on us for technical and program support. IT and Networking Infrastructure Our experience encompasses large-scale information systems and networks, from military medical systems to critical networks for the U.S. Department of Homeland Security (DHS) and Veterans Affairs (VA). Our deep knowledge in leading-edge network-enabling technologies, such as IP telephony, unified communications and IP video conferencing, provides secure enhanced healthcare services (in specialties such as telehealth, teleradiology and remote polytrauma support) to our veterans at much lower costs. The VA depends on us to design and deploy a new enterprise-wide, locationbased, state-of-the-art, FIPS-2 compliant Wi-Fi infrastructure at more than 230 VA offices, hospitals and facilities. This infrastructure will support mission-critical applications, such as biomedical devices, mobile medical devices, data networking and laptop mobility, asset tracking, voice communications, the Control of Veterans Records System (COVERS) and more. We deployed an IT virtualization solution to enhance the operating environment for the DoD s Armed Forces Health Longitudinal Technology Application (AHLTA) EHR system. The implementation has significantly improved systems reliability and operating effectiveness, further establishing General Dynamics Information Technology as a leader in EHR virtualization solutions. Developing secure networks that support applications like telemedicine and wireless hospital operations. Our unique understanding of healthcare missions ensures support and innovation tailored to real-world needs.

10 The Outcomes You Need for America s Changing Health Missions IT systems that support healthcare logistics and operations. Whether your organization serves health needs across the country or around the globe, General Dynamics Information Technology helps at every turn. You gain the healthcare and IT expertise you need supported by unique strengths that add even greater value to the solutions we deliver. IT and Networking Leadership Our health solutions draw on the far-reaching experience we ve gained working on many of the world s largest and most complex health information systems and networks. In addition to public, private and military health systems, these include major DHS, VA and DoD networks. Rapid Response, Rapid Results No matter how remote or complex the environment, our experience and mission knowledge have made us experts at meeting rapid response requirements. We can quickly design and integrate solutions to support urgent health and business needs. Proven logistics and supply chain services help ensure equipment and materiel anytime, anywhere. And thanks to years of successful systems support, we have the infrastructure and staff to keep your mission-critical systems at peak performance 24/7. Widely Deployed Software Solutions Our proven analytical and business intelligence applications support a broad range of health-related missions. From healthcare performance and outcomes measurement to Healthcare Effectiveness Data and Information Set (HEDIS ) compliance reporting and fraud, waste and abuse protection, our solutions help governmental and commercial healthcare clients reduce cost, enhance market position and improve quality of care. Capabilities for Emerging Needs General Dynamics Information Technology is positioned to help your organization turn many of healthcare s toughest issues into opportunities. We build foundations to support the evolution of portable, cradleto-grave EHRs. Our solutions help make healthcare more effective and health information more accessible. They increase patient safety and improve public health. And they supply a mission-based path to enhance care for all Americans, reduce operating costs for affordable access, drive innovative medical research and accelerate the successful deployment of life-saving technologies. Strong solutions backed by one of the world s strongest companies. Discover our health IT, analysis and support solutions today.

11 Meeting the challenges of a new era in health.

12 3211 Jermantown Road Fairfax, VA (703) (800) General Dynamics Information Technology is an equal opportunity employer General Dynamics Information Technology. All rights reserved. 4/09. Some photography courtesy: U.S. Army and U.S. Navy

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