MAY We re all about you. NEW HOTELS: Tunisia Turkey Jamaica. loads more news and information

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1 MAY 2013 We re all about you NEW HOTELS: Tunisia Turkey Jamaica & loads more news and information

2 Mexico RIU palace MEXICO HHHHH A classic favourite, now with a new style

3 Playa del Carmen Reopened on December 1st 2012 What s new? Rooms: new design with hydromassage bathtub and shower The restaurants: restyled and expanded Italian restaurant La Dolce Vita The lobby: updated and expanded with the 24H bar Lounge24 coffee and ice cream bar Capuchino The pool complex was completely renovated and expanded with a 4th pool and swim-up bar Free wifi in the lobby and rooms Expansion and modernisation of the fitness and wellness centre

4 Playa del Carmen Mexico RIU YUCATAN HHHH ½ Closed for renovation from April 27th - July 27th 2013 Useful information The rooms will be completely renovated including the bathrooms The restaurants will be completely redecorated NEW! Italian specialty restaurant Redesign of the pool areas NEW! 3rd pool with swim-up bar Wifi: 90 minutes free per day in the lobby

5 Jamaica Montego Bay RIU palace JAMAICA HHHHH A new gem in sunny Jamaica! Useful information Opening December 14th 2013 Small, modern hotel for ADULTS ONLY Directly on the beach, next to the Riu Montego Bay 238 comfortable junior suites with 24-hour room service 5 restaurants including Krystal, Japanese and Italian Various indoor and outdoor bars including a beach bar with chill-out zone

6 Gran Canaria Costa Meloneras MODEL ClubHotel Riu gran canaria HHHH A new shine to our biggest favourite on Gran Canaria! Useful information From April 1st until 20th July 2013 closed for renovation Complete renovation of the rooms: shower, flat screen TV and electronic safe (Laptop size 15 ) Redesign of the lobby, reception, lobby and facade The restaurants will be redecorated Redesign of the pool area NEW! Pool and pool bar restaurant on the boulevard NEW! Infinity Pool at the boulevard NEW! Kids fun pool with pirate ship and slides

7 Torremolinos Costa del Sol RIU NAUTILUS HHHH An old acquaintance in modern style Reopened on March 1st 2013 What s new? All rooms have been refurbished and now feature a walk in shower and flat screen TVs NEW! Theme restaurant with Andalusian cuisine NEW! Heated indoor pool (open in the winter) NEW! Fitness center The main restaurant has been restyled From April 1st 2013 exclusively for adults aged 18 and over

8 Bulgaria Sunny Beach Extensively renovated! RIU HELIOS HHHH What s new? Renovated in winter 2012/2013, reopening in May 2013 All rooms have been renovated The main restaurant has been redecorated NEW! 2 Theme Restaurants with Asian and Bulgarian cuisine NEW! Snack Restaurant in the garden NEW! Chill-out zone at the lobby bar

9 Tunisia Hammamet NEW NEW NEW NEW NEW NEW NEW NEW NEW RIU MARILLIA HHHH Useful information Completely renovated in winter 12/13 Directly on the beach in Hammamet- Yasmine Main restaurant and themed restaurant with Asian cuisine, indoor and outdoor bars 2 freshwater pools (1320 m2) and separate children s pool Indoor pool, gym, wellness centre and beauty salon 352 rooms, junior suites and suites with separate living room For children: entertainment, playground and mini club

10 Turkey MODEL MODEL Exclusive & unique! A new gem for connoisseurs

11 Belek MODEL RIU KAYA PALAZZO HHHHH Useful information New hotel built on the site of ClubHotel Riu Kaya during winter 12/13 Main restaurant and speciality restaurants, Café Pâtisserie and various indoor and outdoor bars Swimming pool and relaxation pool, children s pool and water park with 8 waterslides 618 Spacious and elegant rooms, suites and villas in the main building and in the gardens 2700 m2 Spa with beauty salon (fee) For children : mini club, playground and children s pool 2 tennis courts, 18-hole golf course Kaya Eagles (150 m away fees payable) MODEL

12 RIU updates & tips The ADULTS ONLY RIU hotels are ideal for clients wanting to enjoy their holiday in stylish surroundings without children. 100% ADULTS ONLY Hotels Riu Don Miguel, Gran Canaria Riu Nautilus, Costa del Sol Riu Palace Macao, Punta Cana Adults Only Hotels with separate sections Riu Touareg, Cape Verde ClubHotel Riu Varadero, Cuba Riu Palace Peninsula, Mexico Did you know??? All RIU Palace Hotels in the Caribbean and Mexico have free wifi in the lobby and the rooms. The guests in all other hotels in the Caribbean (except Cuba) and Mexico receive 90 continuous minutes daily of free wi-fi at their disposal in the lobby. In the rooms and outside the 90 free minutes the wi-fi is at a charge. The beach club Riu Lupita in Mexico has been extended with a pool and a lunch restaurant. The Riu Palace Madeira in Madeira from summer 2013 is available to book on an all inclusive basis as well as half board. All rooms at the Riu Palace Royal Garden at Djerba have been renovated during winter 12/13

13 Hotels closed for renovation ClubHotel Riu Gran Canaria, Gran Canaria: closed from 1st April - 19th July 2013 Riu Yucatan, Mexico: closed from 27th April - 27th July 2013 Riu Riu Grand Palace Maspalomas Oasis, Gran Canaria: closed from 7th April st October 2014 ClubHotel Riu Jalisco, Nuevo Vallarta, Mexico: closed from 24th August 24 15th November 2013 No longer RIU management from April 1st 2013 Riu Grand Palace Tikida Golf, Morocco Riu Playa Cala Millor, Majorca Riu Puerto Marina Benalmadena, Costa del Sol RIU Incentive ACTION!! Register your bookings now! This year s famous RIU incentive is running right up until the end of September so all bookings that you make and register between now and then will count towards your total score and help you win a place at our fantastic RIU EVENT later this year! And of course as always there will be something really special for our winners This year we will be going on an overseas trip along with the winners from Belgium and Holland!

14 SNEAK PREVIEW MODEL Riu Palace Green Park HHHHH Port El Kantaoui, Tunisia 2014 is the date! When we open the doors to our guests of the newly rebuilt RIU Palace Green Park. Riu Plaza Berlin HHHH Berlin, Germany From early 2014, we will be able to proudly offer you a RIU hotel in this trendy city. With a fantastic location near the Kurfürsterdamm and a few kilometres from the historical centre, the hotel offers all the comfort and the famous RIU service for both the tourist and the business traveler alike MODEL Riu Playa Blanca HHHHH Playa Blanca, Panama In the winter of 2014 RIU opens its second hotel in Panama. This brand new hotel is located on the Pacific Coast. Here is a sneaky peek!

15 RIU PARTNERCLUB Have you used our newly revamped RIU PartnerClub website? Now with direct access via Log in and discover the benefits of our new website: Forgot password? Request a new one online now NEW! News, Promotions & Incentives organised by section on the homepage NEW! Meet our team Improved booking engine for your own stays Manage your personal account even more effectively NEW! Register reservations up to one year after your clients have returned home And much more... including an online version of our fantastic sales manual And, don t forget... Every time you make a RIU booking you must register it via the Update Points section within your personal Riu PartnerClub account. This is how you earn points for your own free stays and your clients receive a personalised welcome letter and gift on your behalf. Do you have any questions? Contact us: Sales Support & RIU PartnerClub RIU Hotels & Resorts in UK Karin Jünemann Sales Managers: kjuenemann@riu.com Rob Doran T: rdoran@riu.com T: Danielle Morrison dmorrison@riu.com T: For more information about Riu Hotels & Resorts, visit Maria Battersby mbattersby@riu.com T: Head of Market Development: Paul Bunce pbunce@riu.com T:

16 MAJORCA FORMENTERA ANDALUSIA CANARY ISLANDS ALGARVE MADEIRA CAPE VERDE MOROCCO TUNISIA BULGARIA TURKEY MEXICO PANAMA CUBA JAMAICA ARUBA DOMINICAN REPUBLIC COSTA RICA BAHAMAS FLORIDA