1 In This Guide Microsoft Outlook 2010 looks very different, so we created this guide to help you minimize the learning curve. Read on to learn about key parts of the new interface, find free Outlook 2010 training, and locate features such as the Out of Office Assistant, the Outlook Options dialog box, and the Import and Export Wizard. Quick Access Toolbar Commands shown here are always visible. You can add your favorite commands to this toolbar. Ribbon Tabs Click any tab on the ribbon to display its buttons and commands. Ribbon Groups Each ribbon tab contains groups, and each group contains a set of related commands. Here, the Respond group contains commands to reply to or forward a selected message. Hide the Ribbon Backstage View Click the File tab to enter Backstage view, where you can modify account settings, set automatic replies, and manage rules and alerts. Navigation Pane Favorite folders are displayed at the top of the pane. The center area displays all active folders. In the bottom area of the pane, click a button to choose a view: Mail, Calendar, Contacts, and so on. People Pane The Outlook Social Connector connects Outlook to your social networks. By default, it appears minimized at the bottom of the Reading Pane. Reading Pane Displays the text of the selected item. Need more space on your screen? Click this icon or press CTRL+F1 to hide or show the ribbon. To-Do Bar This resizable bar displays the Date Navigator, your Appointments, and your Task List. To exit Backstage view, click any ribbon tab. In each view, the ribbon tabs change, displaying the appropriate buttons and commands for that view by Microsoft Corporation. All rights reserved.
2 How to get started with Outlook 2010 If you ve been using Microsoft Outlook 2003 for a long time, you ll no doubt have questions about where to find Outlook 2003 commands and toolbar buttons in Outlook We have many free resources available to help you learn Outlook 2010, including training courses and menu-to-ribbon guides. To find these resources, click the File tab, and then click Help. Then, under Support, click Getting Started. Where are my menus and toolbars? In Outlook 2010, a wide band spans the top of the main program window. This is the ribbon, and it replaces the old menus and toolbars. Each tab on the ribbon has different buttons and commands that are organized into ribbon groups. When you open Outlook 2010, the ribbon s Home tab for Mail is displayed. The first thing you ll see on the left side of the tab is the New group, with the commands to create New , or New Items (such as Appointment, Meeting, and Contact). In the Respond group, you ll find commands to Reply, Reply All, and Forward, as well as the commands to reply by setting up a meeting, or reply with an IM (Instant Message). The ribbon adjusts its appearance to fit your computer s screen size and resolution. On smaller screens, some ribbon groups may display only their group name, not their commands. In that case, simply click the small arrow on the group button to reveal the commands.
3 Commands when you need them Rather than attempting to show you all available commands all of the time, Outlook 2010 shows you only the commands that you need in response to specific actions you take. Similarly, when you click the Calendar button on the Navigation Pane, you ll see the commands for working with and sharing calendars, creating meetings, and arranging your calendar by day, week, or month. For example, when you click Mail on the Navigation Pane, you ll see the commands to work with mail on the ribbon. You can send, delete, or reply to messages, mark messages as read or unread, or categorize or flag messages for follow-up. To schedule a meeting, click New Meeting on the ribbon. The window that opens has meeting commands such as the Scheduling Assistant, the Address Book, and recurrence options if you want the meeting to be daily, weekly, monthly, or yearly. To send new mail, click New on the ribbon. The window that opens has the commands you ll need to format text, to get a name from the Address Book, to attach files or Outlook items to the mail, or to add an electronic signature to the mail. Don t worry if you don t see all the commands you need at all times. Take the first steps and the commands you ll need will be at hand.
4 Things you might be looking for Look over the table below to find some of the commands and settings that you might be looking for in Outlook Although this list isn t comprehensive, it s a good place to start. To find the full list of Outlook 2010 commands, click the File tab, click Help, click Getting Started, and then select Interactive menu to ribbon guides. To... Click And then... Share calendars View attachments in Outlook without opening the attachments in a separate window Automatically reply to messages (Out of Office Assistant) Recall a message Find items with instant search Change account settings Calendar Mail Mail, Calendar, Contacts, and so on Mail Mail, Calendar, Contacts, or wherever you want to search Mail, Calendar, Contacts, and so on On the Home tab, in the Share group, click Calendar, Share Calendar (requires a Microsoft Exchange Server account), or Publish Online. First, turn on the Reading Pane, if it is not visible. To do so, click the View tab, and in the Layout group, click the arrow on Reading Pane to select where to display the pane. Then, to view the attachment, click the attachment icon in the Reading Pane to preview the file. You should preview or open attachments only from trustworthy sources. Click the File tab, click Automatic Replies, select Send automatic replies, create your message, and then select the options you want. (Requires a Microsoft Exchange Server account.) On the Navigation Pane, click Sent Items, and then open the message that you want to recall. On the Message tab, in the Move group, click Actions, and then click Recall This Message. You can then delete the sent message and, if you want to, replace it with a new one. (Requires a Microsoft Exchange Server account.) On the Navigation Pane, click the folder you want to search. In the Search box, type your search text. You can select search criteria in the Refine group on the Search Tools tab. Widen your search by clicking All Mail Items in the Scope group on the Search Tools tab. Click the File tab, click Info, and then click Account Settings.
5 Where is Print Preview? In Outlook 2010, look for Print Preview in Backstage view. Click the File tab, and then click Print. The right side of the window shows a preview of how the selected item will look when printed. What happened to Tools Options? Looking for the program settings that let you control things like whether Outlook automatically checks spelling before sending, whether sounds play when a new message arrives, or whether the outgoing message is formatted in HTML, Rich Text, or Plain Text? Click the File tab, and then click Options. This opens the Outlook Options dialog box, where you can customize your Outlook preferences. Click Print Options to open the Print dialog box, where you can make print-related selections. Some settings in the Outlook Options dialog box apply only to Outlook. But some preferences (for example, the color scheme) will apply to all other Microsoft Office 2010 programs that you have installed.
6 Where is the Out of Office Assistant? In Outlook 2010, the Out of Office Assistant has a new name and a new location. You can now find it in Backstage view. Click File, click Info, and then click Automatic Replies. What happened to Import and Export? In Outlook 2010, you can still export and import items. For example, you might export a.pst (Personal Folders) file from Outlook, or import an.ics (icalendar) file into your Outlook calendar. In the main program window, click File, click Open, and then click Import to open the Import and Export Wizard. Just as in Outlook 2003, follow the steps in the wizard to either import or export information. In the Automatic Replies dialog box, select the Send automatic replies option, and then create the replies you want Outlook to send on your behalf when you re away or unavailable. Note This feature requires a Microsoft Exchange Server account.
7 Create an signature Start by opening a new message. On the Message tab, in the Include group, click Signature, and then click Signatures. On the Signature tab, click New. Type a name for the signature, and then click OK. In the Edit signature box, type the text that you want to include in the signature. Add a signature to new messages To add a signature to messages automatically, do the following: On the Message tab, in the Include group, click Signature, and then click Signatures. To format the signature, select it, and then use the style and formatting buttons to apply the options you want. To add elements other than text, click where you want the element to appear, and then do any of the following: Click Business Card, click your name in the Filed As list, and then click OK. Click Picture, browse to a picture to select it, and then click OK. Click Insert Hyperlink, enter a hyperlink in the Address box, and then click OK. Click OK to finish creating or modifying the signature. Note The signature you just created or modified won t automatically appear in the message that s currently open. It must be manually inserted into the message. Under Choose default signature, in the account list, click an account with which you want to associate the signature. In the New Messages list, select the signature that you want to include. If you want a signature to be included when you reply or forward messages, in the Replies/forwards list, select the signature. Otherwise, select (none). To manually add a signature to a new message, do the following: In a new message, on the Message tab, in the Include group, click Signature, and then click the signature that you want. Tip To remove a signature from a message that s currently open, select the signature in the message body, and then press DELETE.
8 Introducing KeyTips Outlook 2010 provides shortcuts for the ribbon, called KeyTips, so you can quickly perform tasks without using your mouse. Customizing the Outlook program window Different people may have a different preference about whether they want to see the various parts of the Outlook 2010 interface, such as the Navigation Pane, the Reading Pane, the To-Do Bar, or the People Pane. To make KeyTips appear on the ribbon, press the ALT key. Next, to switch to a tab on the ribbon using your keyboard, press the key of the letter displayed under that tab. In the example shown above, you would press S to open the Send/Receive tab, O to open the Folder tab, V to open the View tab, and so on. Once you ve switched to a ribbon tab in this way, all available KeyTips for that tab appear on the screen. You can then finish the sequence by pressing the final key (or keys) for the command you want to use. To show or hide these optional parts of the interface, click the Mail button at the bottom of the Navigation Pane, and then click the View tab on the ribbon. In the Layout and People Pane groups, click the Navigation Pane, Reading Pane, To-Do Bar, or People Pane button, and then set the display options you want. To go back one level while in a sequence, press the ESC key. Doing so multiple times in a row cancels KeyTips mode. Tip Keyboard shortcuts are still available in Outlook If you know a shortcut sequence, go ahead and type it. For example, CTRL+C still copies selected information to the Clipboard, and CTRL+R opens a message so that you can reply to it.
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