TRAVEL BY AIR: SENIOR CITIZEN CONCESSION

Transcription

1 TRAVEL BY AIR: SENIOR CITIZEN CONCESSION Air India: Senior Citizen Concession (Source of Information: March 2015) Eligibility: A Senior citizen of Indian Nationality, permanently residing in India and should have attained the age of 63 years on the date of commencement of journey. Required Documents: Any valid Photo ID with date of birth e.g., Voter s ID card, Passport, Driving license, senior citizens ID card issued by Air India etc. Discount: 50% of Basic fare of normal economy class fare Travel: Any sector within India. Ticket Validity: 1 Year from date of issue Advance Purchase: Not required. Ticket can be purchased any time Date/Flight change, Cancellation & Refund: Permitted Fee applies Jet Airways: Senior Citizen Concession (Source of Information: ww.jetairways.com/en/in/specialoffers/concessionalfares.aspx, March 2015) Senior citizens of 65 years of age and above are entitled for concession on basic adult fare in Economy class, on all sectors within India operated by Jet Airways. This is applicable on tickets purchased in India only. With effect from January 17, 2006, we have introduced a Senior Citizen Concession Fare in Première. With the introduction of these fares, the Première Standby Senior Citizen fares stand withdrawn with effect from January 17, To avail of this concession, you have to fill the Concession Form and submit it along with a photograph and proof of age. This discounted fare can either be issued through any of the Jet Airways ticketing offices or any of it authorized travel agents. All taxes are paid as applicable to an adult guest. Senior Citizen's concession forms are available with your local travel agent or any Jet Airways office. To download the form online, click here. Jet Airways also offers senior citizens identity cards, which can be used to avail Senior Citizens Concession for future travel on Jet Airways flights. These identity cards are issued only at Jet Airways Airport and Ticketing offices. You will need to submit the form (same as above)

2 duly filled along with two photographs and proof of date of birth. Applicable documentation fee will be charged towards issuance of this card. This concession is available in INR for Indian nationals and in USD for foreign nationals on domestic sectors, subject to applicable terms and conditions*. Note: Foreign nationals need not fill up a Concession Form or apply for an Identity Card, but can avail of the Senior Citizen Concession simply on production of proof of birth (e.g. Government issued Photo ID, Passport). *(a) Senior Citizen Concession (Inr Fare) for Domestic Travel - Terms and Conditions Advertising & Sales: Sold and ticketed only in India Eligibility: Guest must be over 65 years of age at the time of commencement of journey, irrespective of the gender status. Note: Fare only applies if purchased before departure. If a guest wishes to avail this fare, ensure that tickets are reissued before departure. After departure post facto refund is not permitted. Application: Senior citizen concession fares can be applied on one way or return journeys. Period of Application: Unless and otherwise specified, No restriction Ticket issuance: Tickets are issued only on Jet Airways documents or any neutral document validated on Jet Airways. Ticketing on other airline document is not permitted. Booking Class: Premiere - I Class and for Economy - S Class. Children & Infant Discount: Not applicable. Minimum Stay: No restrictions. Maximum Stay: Unless and otherwise specified, one year from the date of issue of the ticket. Stopover: Stopovers are not permitted for intermediate ticketed points. Endorsement Restriction: Valid on Jet Airways only. Penalties: A) Cancellation: As per ticket status at the time it is presented for cancellation: NIL cancellation charges when Open, Request tickets are presented for cancellation NIL cancellation charges when confirmed ticket are presented for cancellation more then one hour before scheduled time of departure

3 25% on basic fare of the fare component will be charged as cancellation charges when confirmed ticket is presented for cancellation less than one hour before schedule time of departure or after the flight departure NIL Cancellation charges if guest cancels his booking due to flight re-schedule of more than 01 hr Note: In order to avoid confusion on cancellation charges, if guest / Travel agents cancels booking on phone, they should ensure that such tickets are endorsed within 24 of the flight departure. Failing which such tickets will attract 25% cancellation. B) Refund: The ticket can be refunded as per applicable charges. Tickets issued in conjunction are considered as one document. Exception: This charge is not applicable on request or open dated tickets which were not holding confirmed status at any point of time. Senior citizen tickets are issued either for round trip or for circle trip journeys. After commencement of journey if guest wishes to collect refund for unused sectors, same can be done after deducting the normal sector fare for used sectors. C) Reissue: Unless and otherwise specified, reissue charges as applicable will be charged only when tickets are reissued from higher value to lower value. Once the ticket is reissued then guest coupon of the original ticket will be attached to the audit coupon of the re-issued ticket as proof of Senior Citizen Concession. Combination & Construction: Senior Citizen Club Premiere and Economy class fares can be combined on a half round trip basis. These fares cannot be combined with any other fare type. Domestic INR fares are not combinable with USD / International fares. Extension of validity: Permitted only on medical grounds. Ticket validity can be extended before its expiry for another three months measured from the date of fitness mentioned on the certificate. Free Baggage Allowance: Premiere - 30 kgs. and in Economy - 20 kgs. Note: 2 Piece concept is allowed if guest is travelling to/from USA / Canada. Guest has to provide proof of the same failing which excess baggage charges will be applicable. Excess Baggage Charges: 1.1% of the Normal Economy class basic fare. PTA: Permitted only within India / Nepal at a charge. Note: For unticketed PTA's collect INR 100 as recall charges provided the fare class does not attract any cancellation charges. Documentation: Senior Citizen Discount will be offered on submission of either of the following

4 documents to conform guest's age / date of birth School Leaving Certificate Passport Certificate from Employer from public sector undertaking or Govt. organizations where the senior citizen was employed Ration Card Election Commission Card Jet Airways Senior Citizen card A document confirming the Resident Status of the Senior Citizen. In case of Foreigners residing in India, details of the resident permit Note: ID card issued by railways for train pass is not valid as a proof of age. Frequent Traveller: If the guest is a frequent traveller then he can obtain a Senior Citizen Card which will be issued by Jet Airways as a permanent proof to avail this discount. Only photograph and proof of age is necessary to obtain a card. Jet Airways will issue card on the basis of age proof given by guest and same is presented at the time of ticketing. If the guest is not a frequent traveller then he can complete the Senior citizen form and present to Jet Airways along with one photograph and proof of age as mentioned above. Jet Airways will approve on the basis of age proof given by guest and issue the ticket. Senior citizen card issued by Indian Airlines can be accepted as a proof of age. If guest produce Indian Airlines cards then it is not necessary to complete the Senior Citizen form, as long as Jet Airways age conditions are fulfilled. Ticketing against Senior Citizen Card, Photo copy of the card is to be attached to the audit coupon and the ticket jacket. Corporate Deals: Not Permitted. Guest ID: Not required. *(b) Senior Citizens Concession (USD Fare) for Domestic Travel - Terms and Conditions Advertising & Sales: This fare can be sold and ticketed worldwide. Eligibility: Non-Resident Indians and Foreign Nationals who are over 65 years of age, irrespective of the gender status. Application: Fare can be applied for all types of journeys on domestic routes. Discount: 20 % discount on the USD normal full fare.

5 Class of travel: In Economy, the class of travel will be "Y". Free Baggage Allowance: 20 kgs. in Economy class. Exception: Guest connecting to / from USA / Canada, it will be 30 kgs. Excess Baggage Charges: 1.1% of the Normal Economy class basic fare published in INR tariff. Guest ID: Guest must carry their passport, as it is required to check date of birth at the time of check-in and ticketing. For further information, please contact your nearest Jet Airways office.