UPDATED: NOVEMBER 2013

Transcription

1 THIS PACKET DOES NOT INCLUDE ALL PROGRAMS / SERVICES IN THE DUVAL COUNTY AREA OR THE SURROUNDING COUNTIES. THE CONTENTS ARE TO BE USED AS A GUIDE FOR SEEKING ADDITIONAL SERVICES AND BENEFITS IN THE HEALTHCARE COMMUNITY. PLEASE MAKE ALL INQUIRIES REGARDING BENEFITS AND ELIGIBILITY DIRECTLY TO THE AGENCY LISTED. ADDRESSES, TELEPHONE NUMBERS AND SERVICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. UPDATED: NOVEMBER 2013 Resource Case Management 3625 University Blvd S Jacksonville FL 32216

2 TABLE OF CONTENT [Revised Jan. 2012] Alcohol & Drug Rehabilitation Programs... 1 Cocaine Addiction & Abuse Hotlines / Treatment Ctrs... 2 Community Agencies & Programs... 3 Pregnant Women & Mothers w/children Community Resources... 4 County Public Health Units... 5 Private Healthcare clinics... 6 Shands Jacksonville Clinic Program... 7 HIV & AIDS Community Programs... 8 I.M. Sulzbacher Medical Clinic Information... 9 Lab Work & Diagnostic Services Volunteers in Medicine We Care Jacksonville A healthcare program in-service to the community... 12A & B Dental Services Prescriptions Assistance Duval County Diabetes Education & Assistance Referral Mental Health Methadone Program Senior Programs for N.E. Florida Foundation Listings Work Source Social Security Disability Veterans Administration Division of Vocational Rehabilitation Shelters The Liberty Center [Transitional living for Men and Women] Reporting Abuse, Neglect & Exploitation Directory of Help for Crime Victims in Jacksonville HUD Housing Information Checklist 29 Tomorrow s Rainbow Breast & Cervical Cancer Early Detection Program TABLE OF CONTENT.doc

3 Alcohol & Drug Rehabilitation Programs Methadone Program Emerson St Teen Intensive Program Dan Renaud Williamsburg Park Blvd Alcohol Rehab Transitional house Market St Greenfield Center...3 Shircliff Way Suite Alcoholic Service Center Beach Blvd Alcoholic Anonymous AA San Marco Blvd CDC Chemical Dependency Counseling Salisbury Rd. Ste f St. Vincent s Recovery Center Barr St Gateway Community Services, Inc Stockton St.... Children: Adults: New Beginnings Crisis Line Ext # 1408 Detox Adult Crisis # 1103 St. Simons by the Sea...St. Simons Island, Ga Oaks Recovery-Alcohol/Drug Treatment...Navarre, Fl First Step to Recovery (24hr) Lakeview Treatment Center (24hr) Family Addiction Treatment Center (24hr) The Water Shed Al-ANon Family Support...Local Note: Guidelines regarding enrollment and participating insurances / HMO s may vary at each facility A.A. MEETING NORTHEAST FLORIDA INTERGROUP SERVICES ENGLISH 3128 BEACH BLVD SPANISH 3134 BEACH BLVD Alcohol drug rehab.doc Page 1

4 COCAINE ADDICTION & ABUSE HOTLINES / TREATMENT CENTERS Cocaine 24 Hour Abuse Access Helpline & Treatment Cocaine Abuse access Helpline & Treatment Cocaine 24 Hour Abuse Helpline & Counseling Center Cocaine Abuse 24 Hour Action Hotline Cocaine AA Abuse Accredited Addiction Treatment Center of Lakeview Healthcare COCAINE ADDICTION.doc Page 2

5 COMMUNITY AGENCIES & PROGRAMS Social Security Disability Dept of Veteran Affairs [VA Local ] Division of Blind Services United Way Help Line 211 or Jacksonville Legal Aid Liberty Center [Housing] American Red Cross American Red Cross Military Services Vocational Rehabilitation Men Women Dept of Children & Families A full service center to apply for food stamps, AFDC assistance and Medicaid Northside Service Center Fax: ( ) Norwood Avenue Jax. FL Southside Service Center 3720 Beach Blvd W Jax FL Clay County Service Center 1845 Town Center Blvd #225, Orange Pk St Johns County Service Center 1955 US 1 South, St Augustine FL Nassau County Service Center 1303 Jasmine St, Fernandina Bch FL Baker County Service Center 84 Lowder St. MacClenny FL Medicaid Area 4 Program Office 921 North Davis St, Bldg A, #160, Jax,Fl AFDC & SSI related programs & complaints call: Client Relations To report changes of any kind or request applications please call [The call center] Fax: ( ) / Serving Baker,Clay,Duval,Flagler,Nassau, St. Johns, & Volusia counties COMMUNITY AGENCIES.doc Page 3

6 Pregnant Women & Mothers with children Community Resources RESOURCE TYPE OF RESOURCE PHONE CONTACT Shands OB Triage OB Clinic Family Healthy Start Dental Clinic WIC office or Florida KidCare Healthcare Program Childcare Maternity & Baby items Financial Assist Housing Jax Children s Commission Referral Services Episcopal Service Head Start Women s Help Ctr. 1 st Coast Women Services EPS Oak Street Inner City Care Ctr City Welfare Catholic Charities Jewish Family Alliance Kennedy Center Child Support HUD M F 9:30A 9:33A ONLY Housing Authority Substances Abuse River Region Gateway Educational Support Child birth/breast feeding Child Safety / car seat Parenting ext. 766 Twin Support / Jackpot Emergency Shelters Community Connection Hubbard House or I M Sulzbacher Ctr Inn Ministries Divine House Alpha & Omega Miracle home Teen Parent Program Rape Crisis Hotline Sexual Assault Response Center Victim Services: 403 W. 10 th St. Jax, Fl Rape Hotline [358 RAPE] 05 Pregnant Women.doc Page 4

7 County Public Health Units BAKER COUNTY HEALTH DEPT 657 S. 6 TH STREET MACCLENNY, FL PHONE: BEACHES HEALTH CLINIC 1522 PENMAN ROAD JACKSONVILLE BEACH, FL PHONE: BOULEVARD COMPREHENSIVE CARE UNIT AIDS/HIV ONLY 1833 BOULEVARD JACKSONVILLE, FL PHONE: CENTRAL HEALTH CLINIC WIC PROGRAM 515 W. 6 TH STREET JACKSONVILLE, FL PHONE: WOMEN S CENTER TB CLINIC IMMUNIZATIONS CLAY COUNTY PUBLIC HEALTH 3229 BEAR RUN ORANGE PARK, FL PHONE: CLAY COUNTY PUBLIC HEALTH 1305 IDLEWILD AVENUE GREEN COVE SPRINGS, FL PHONE: MARIETTA HEALTH CLINIC W. BEAVER STREET JACKSONVILLE, FL PHONE: NASSU COUNTY PUBLIC HEALTH TH STREET FERNANDINA BEACH, FL PHONE: NORTHWEST HEALTH CENTER 5375 VERNON ROAD JACKSONVILLE, FL PHONE: YULEE COUNTY PUBLIC HEALTH PHONE: PINE FOREST HEALTH CLINIC 4035 GRANT ROAD JACKSONVILLE, FL PHONE: ST. JOHNS COUNTY HEALTH 180 MARINE STREET ST. AUGUSTINE, FL PHONE: SOUTH JACKSONVILLE DCPHU 1736 UNIVERSITY BLVD S JACKSONVILLE, FL MAIN PHONE: STD CLINIC: TB HOSPITAL 1199 W. LANTANA ROAD LANTANA, FL PHONE: OR HEALTH DEPT REFERRAL ONLY PHYSICIAN TO PHYSICIAN WEST JACKSONVILLE CLINIC 120 KING STREET JACKSONVILLE, FL PHONE: WOODLAND ACRES WOMENS CLINIC 465 ACME STREET JACKSONVILLE, FL PHONE: SOUTH JACKSONVILLE PRIMARY CARE CENTER 4131 UNIVERSITY BLVD S BLDG 18 JACKSONVILLE, FL PHONE: FAX: CALLAHAN COUNTY PUBLIC HEALTH PHONE: HILLIARD COUNTY PUBLIC HEALTH PHONE: DEPT OF PRIMARY CARE HEALTH CENTER ONLY HAS A CENTRAL PHONE LINE: WHEN YOU CALL THIS NUMBER YOU WILL BE DIRECTED TO THE APPROPRIATE FACILITY. IMMUNIZATIONS: WALK IN MON, TUES, THURS, FRI 8:00AM 10:00AM & 1:00PM 3:00PM 06 county public health dept.doc Page 5

8 Private Healthcare Clinics with public affiliation to Duval- PCHU & Shands The Oaks at Durkeeville No. Myrtle Ave Jacksonville, Fl Eastside Family Practice Wellness & Education Ctr 1155 E. 21 Phoenix Ave Jacksonville, Fl nd Location: 5045 Soutel Dr #111 Shands Wellness & Education Ctr. St. Matthew Baptist Church 1311 W. 27 th Street Jacksonville, Fl Provide education and assistance for diabetic supplies Hypertension and pregnancy testing, free Condoms Provide Health Screenings, pregnancy Testing, Primary care office visits or E.R. follow up visits & hospital Discharge visits. Free screenings for diabetes prostate cancer, glaucoma heart disease, hypertension some assistances with Meds Sulzbacher Center Clinic 611 E. Adams Street Jacksonville, Fl Free Clinic for the Unfunded Individuals with prescription assistance Mission House Free Clinic for the unfunded Individuals of the Jacksonville Beach area, with prescription assistance Agape Community Health Center 120 King Street Jacksonville, Fl Wesconnect Family Health Ctr Timuquana Rd. Jacksonville, Fl Wellness Clinic, call for office hours Wellness Clinic, call for office hours For DME Durable Medical Equipment for a rental fee of $5.00 based upon availability Call TLC Temporary Loan Closet [ofc hrs 8a-5p] Located at 2709 Art Museum Drive, Jacksonville x303 Fax: Alt Fax: Note: Clinics, services, and benefits are subject to change without notice. 07 Private Healthcare Clinics with public affiliation to Duval.doc Page 6

9 DUVAL COUNTY CITY CONTRACT FOR HEALTHCARE SHANDS JACKSONVILLE CLINIC PROGRAM 2000 BOULEVARD STREET MONDAY FRIDAY 8:00AM TO 5:00PM The following will be required as a referral to the Shands Jacksonville Clinic System: A physician referral is necessary (a note on a prescription pad is acceptable). You must complete an application for the Florida Medicaid Program by contacting the Department of Children & Families DCF services. Call Client Relations at to locate the nearest DCF office to you. A financial evaluation must be done, before a patient can be accepted into the clinic program. Be prepared to provide documented proof of the following: o Duval County residency [2 proofs] o Family income for the past 3 months o Utility bills: water, electric, gas and telephone o Mortgage, rent or HUD certificate If unemployed: notarized statement from the person providing your support. If self-employed, the most current quarterly statement taxes, profit and loss or a notarized statement of your income. If you receive State assistance [food stamps, AFDC, limited Medicaid benefits] take your approval letter or denial letter with you as documentation. Remember to keep your appointment and provide the necessary documentation required to process your application. Note: enrollment criteria are subject to changes and there is no guarantee that you would be approved for a clinic card. Should you have any question about the Shands Clinic Card program, please call the number above. 08duval County City Contract For Healthcare Shands.Doc Page 7

10 HIV & AIDS QUICK REFERENCE FOR COMMUNITY PROGRAMS Duval County offers assistance in Counseling & Case Management, Medical & Prescription Drug referrals through clinic settings. Agencies may vary in the benefits offered. Agency/Clinic Boulevard Comprehensive Care Center 515 W. 6 th Street Karen Moore Screening 8A-5P St Johns Horizon House 1640 Jefferson Street Northeast Florida AIDS Network NFAN 1045 Riverside Avenue, Suite 110 Lutheran Social Services 4615 Philips Hwy Rainbow Center W 8 th Street, LRC 3 rd Flr River Region 330 W State Street Positive Healthcare 2160 Park Street AHF Center Riverside Clinic Phone (24hrs) Riverside Area Catholic Charities Bureau 134 East Church St. # Help with housing for AIDS patients Community Rehabilitation Center 623 Beechwood St am 5pm HIV testing & counseling, specialized svc for adults 60 yrs+ Duval County Health Dept Boulevard Ste HIV/AIDS Education and Testing Jewish Family and Community Services 6261 Dupont Station Ct. E Help Thur Ryan White Title II (Bus #1-6 stops at this site) 09 HIV And AIDS.Doc Page 8

11 I.M. SULZBACHER MEDICAL CLINIC INFORMATION Clinic Location: 611 E Adams Street, Jacksonville, FL Contact Person: John Bowls, Clinic Office Manager, Phone; Fax: Hours of operation: Mon-Fri 8:30am-12 Noon; 1:30-5:00pm Medical Clinics: 8:30am sign in time for AM clinics & 1:30pm sign in time for PM clinics Asthma Clinic: 2 nd Saturday of the month 9am sign in time (People often begin lining up to be seen in the clinic earlier than the designated clinic sign in times) Eye Clinic By appointment only Clinic Eligibility Individuals in need of medical care who have no health insurance coverage* and whose monthly family household income is at or below 200% of the poverty level. *Health insurance is defined as local Medicaid coverage Florida Kids Care, Medipass, HealthEase, Straight Medicaid-Medicare Part B, Shand s Clinic Card, Private Health Insurance, Veteran s Health Insurance coverage and SSI/SSDA with Medicaid. Clinic Services Adult Health: Clinic dates and times vary. Call to verify clinic schedule. Patients are seen on a first-come first-serve basis. Anyone needing a prescription filled or medication refilled must first see the I.M. Sulzbacher clinic physician or nurse practitioner. Medications are ordered at the discretion of the physician/nurse practitioner. Healthcare services are free Child Health Services are available as a bridge to care when a Family Practice Physician is available. Call to verify Family Practice Physician s clinic schedule. Children are seen on a first-come first-serve basis A child needing a prescription filled or medication refilled must first see the I.M. Sulzbacher clinic physician or nurse practitioner Medications are ordered at the discretion of the physician/nurse practitioner No immunization services Healthcare services are free Eye clinic - $15 Charge for all full eye exam and glasses if indicated. Fee must be paid in cash before appointment can be scheduled First call clinic to verify appointment availability Asthma Clinic scheduled for the 2 nd Saturday of every month. Patients are seen on a first-come first-served No charge for services provided by the asthma specialist Free Confidential HIV Testing provided on a walk-in basis, Monday, Tuesday, Wednesday and Friday from 9am-4:30pm Thursday testing hours extended to 8:30pm Free STD testing available on a walk-in basis Thursday 5:30-8:30pm inside the Mobile Health van parked in the I.M. Sulzbacher Center front parking lot Psychiatric Clinic scheduled appointment by referring I.M. Sulzbacher clinic physician or nurse practitioner- No charge for clinic services 10 I M Sulzbacher Clinic.Doc Page 9

12 Lab work & Diagnostic Services For the facilities listed below you must have a written prescription for lab work or diagnostic services. It is your responsibility to contact the facility of choice to provide a service. Each facility may vary in acceptable payer sources, the use of vouchers and/or a sliding fee scale. Call first to find out the availability of services and hours of operation. Facility Location Phone number I. M. Sulzbacher Center Clinic Voucher for Lab Corp 611 E. Adams St. Jax, Fl Eastside Family Practice Wellness & Education Center 1155 E 21 Phoenix Ave. Jax., Fl Agape Community Healthcare Center Consolidated Labs Call for the nearest site to you. Lab Corp of America Call for the Nearest site to you 1760 W. Edgewood Ave. Jax., Fl Timiquana Rd Jax, Fl Bishop Estates Rd, Mandarin, Fl Park St. (Riverside area) 4133 University Blvd. S Jax., Fl or Quest Diagnostic Philips Highway Jax. Fl Lab Diag Work.Doc Page 10

13 VOLUNTEERS IN MEDICINE 41 E. DUVAL STREET JACKSONVILLE, FL This is a clinic made up of medical volunteers (doctors, nurses and technicians) here in Jacksonville, Florida. Duval County residents may be seen by appointment only. To make an appointment one must have a job and provide proof of residency. Residents must call for a telephone screening and meet program criteria. Volunteers in Medicine will be able to provide limited services to those persons who do not have health care insurance. Must live or work in Jacksonville. The Clinic hours: Sunday & Monday... Closed Tuesday... 9 a.m. - 7 p.m. Wednesday... 9 a.m. 5 p.m. Thursday... 9 a.m. 7 p.m. Friday... 9 a.m. 5 p.m. Saturday... 9 a.m. 1 p.m. Note: Walk-ins are not accepted. Call to make an appointment. 12 VOLUNTEERS IN MEDICINE.Doc Page 11

14 We Care Jacksonville A voluntary health care program in-service to the community CLINIC LOCATIONS SULZBACHER BEACHES CLINIC TH AVENUE SOUTH JACKSONVILLE BEACH, FL call for appt info CITY RESCUE MISSION 426 SOUTH MCDUFF AVE DOWNTOWN JACKSONVILLE, FL FOR MISSION PROGRAM PARTICIPANTS ONLY MISSON HOUSE MEDICAL CLINIC 800 SHETTER AVE JACKSONVILLE BEACH, FL SAT 8:00 12:00, TUES. 4:00 6:00 WALK- INS ONLY MUSLIMCARE CLINIC 2333 ST. JOHNS BLUFF RD JAX, FL CALL FOR APPT. INFO. 1 st & 3 rd Sun. 2:00 6:00 LEGACY OF CARE HEALTH CENTER, INC BANBURY RD, JAX, FL (Philippino/English) 2 nd SAT., 9:00 1:00 CALL FOR APPT. INFO. HEALING HANDS MEDICAL CLINIC 5126 TIMUQUANA ROAD WESTSIDE JACKSONVILLE CALL FOR APPOINTMENT INFORMATION SULZBACHER DOWNTOWN I.M. SULZBACHER HOMELESS CAMPUS 611 E. ADAMS ST / DOWNTOWN JACKSONVILLE CALL FOR APPOINTMENT INFORMATION ST. VINCENT S MOBILE HEALTH OUTREACH 1 SHIRCLIFF WAY JACKSONVILLE, FL TRINITY RESCUE MISSION 622 WEST UNION STREET JAX, FL FOR MISSION PROGRAM PARTICIPANTS ONLY Volunteers in Medicine (Only for working adults) 41 EAST DUVAL ST JACKSONVILLE, FL We Care Jacksonville_ Doc Page 12A & B

15 We Care Jacksonville A voluntary health care program in-service to the community CORRESPONDENCE AND BILLING WE CARE JACKSONVILLE INC C/O DUVAL COUNTY HEALTH DEPARTMENT 900 UNIVERSITY BLVD N #210 JACKSONVILLE FL We Care Jacksonville_ Doc Page 12A & B

16 Dental Services in the Jacksonville Area St Matthew Christian Community Health Clinic Phone: North Myrtle Ave, Jacksonville, FL Saturday only - clinic opens at 7:00am -- The first ten (10) people for extractions only VA Dental Clinic - Dental Clinic is for Veterans only 8 th & Boulevard, Jacksonville FL Call for an appointment: Phone: (press # 1 and follow the prompts) I M Sulzbacher Dental Clinic Phone: The only full-time adult indigent dental clinic in the Jax community and provides comprehensive care from compassionate, skilled professionals. There is a $25 per-visit charge for all patients, and if lab work such as dentures is required, there is an additional charge. Patients should come to the clinic with their payment. Clinic Hours: Monday - Friday 8:00am to 12:30pm Closed for lunch -12:00pm to 1:30pm Duval County Public Health Unit -- DCPHU Central Dental Clinic Phone: W 6 th Street Jacksonville FL (near Shands Hospital) Scheduled appointments: 8:00am -12: 00pm Closed for lunch reopen: 1:00pm - 5:00pm For children ages Medicaid eligibility only or clinic card -- No Adults Central Dental Clinic at Jacksonville Central Health Plaza - Jacksonville Phone: Healing Hands Medical & Dental Clinic Jacksonville Phone: Healing Hands and Dental ministry adults who are uninsured and meet the financial criteria set by the Health Dept are eligible for medical and dental care. Volunteer Doctors, PA s, ARNP s, and RNA s, Dentists and Hygienists provide primary medical and dental services. Dental Room Healing Hands Medical Ministry is a part of the WeCare Network of Clinics. Royal Terrace Dental Center 1830 W 45th St, Jacksonville, FL (904) Florida Baptist Mobile Dental Phone Dental Services In The Jacksonville Area.Doc Page 13

17 Prescriptions Assistance In Duval County It is not the responsibility of the hospital to provide or purchase your medication upon discharge. AGENCY ADDRESS PHONE I M Sulzbacher I M Sulzbacher Beaches Community 611 E. Adams St Clinic x Duval Co. Health Dept. 515W. 6 th St Shands Clinic Program 655 W. 8 th St Lutheran Social Services* 421 W. Church St Catholic Charities* 134 E. Church St Jewish Family Community Services* 6261 DuPont Station Ct E First Call Program Dial 211 or or Website: Methadone Program 3609 Emerson St Mission House 802 Shetter Ave Jacksonville Beach Note: Each facility may vary in eligibility criteria. You may also want to call the Pharmaceutical Company of the drug that was prescribed to you, to see if there is a patient assistance program. Wal-mart, Kmart and Target have a $4.00 generic prescription drug program. You may inquire at the Pharmacy Department with in the store. *When funds are available, these agencies may be able to assist with rent and utilities. *Publix Pharmacy provides free 14 day supply of general oral antibiotics. Contact the pharmacy within your store. Publix also provides Metformin and Lisinopril free. 15 Prescriptions Assistance.Doc Page 14

18 DIABETES EDUCATION & ASSISTANCE REFERRAL Durkeeville (Northside) N. Myrtle Ave Free Diabetic Education and Monitoring Blood Sugar Monday-Thursday 8am 5pm Friday 8am-2:30pm Walk-ins are welcome You are required to attend 3 free diabetic classes. They will monitor your blood sugar for free. Upon completion of the class should you require assistance or a referral for supplies and a monitor, the Clinic will work with you and your health insurance carrier. If you do not have insurance they will refer you to the Shands Financial Screening unit for a possible Clinic card. To use the Health Department on 6 th Street and the Boulevard to obtain your insulin, you must have your written prescription from your medical doctor. To use the I.M. Sulzbacher Center for assistance with syringes and strips, you will need to call the Clinic first at 904/ ext. 23 for hours of operation. The clinic days and hours vary from week to week. If you are a Medicaid beneficiary and your eligibility status is active, you can call the AHCA Medicaid program office at 904/ (Mon-Fri 8am-5pm) to solicit provider participation for Pharmacy and DME (Durable Medical Equipment). Eastside Family Practice Clinic - Call or FINANCIAL ASSISTANCE FOR DIABETES SUPPLIES Levemir, Novolog and Novolog 70/30 Insulins Call Option 3 (ask for pens and needles) If vials obtained will not get syringes Lantus Insulin NPH, Regular and 70/30 Insulins - Walmart brand ReliOn insulin $24.88/bottle Insulin syringes Walmart ReliOn insulin syringes. Available in 1/3cc, ½ cc and 1cc syringes - $12.58 for 100 count box Blood glucose monitors and supplies: Walmart [Price as of 3/16/10. Prices & products may vary at each location] ReliOn meter $9.00. Strips (50 count) - $20.00 (100 count - $39.00) ReliOn Ultra thin 30 gauge lancets. (100 count) - $11.82 CVS or Walgreens 16DIABETES Education.Doc Page 15

19 DIABETES EDUCATION & ASSISTANCE REFERRAL TruTrack meter and strips comparable in price to ReliOn Meter 16DIABETES Education.Doc Page 15

20 MENTAL HEALTH Renaissance Behavioral Health Systems, Inc University Blvd. North #700 Jax., FL Mental Health Resource Center Beach Blvd. Jax., FL Shands Jacksonville Medical Center West 8 th Street Jax., FL Mental Health Center of Jacksonville, Inc West 20 th Street Jax., FL LINK, QUEST & STAR Programs (For the Mentally ill homeless) 305 N. Washington Street Jax., FL River Point Mental Health Hospital Beach Blvd. Jacksonville, FL River Region Human Services Adults 330 State Street, Jax. FL Children 660 Park Street, Jax. FL Wekieva Mental Health Adults 18 yrs & up CDC Mental Health Counseling West Adams Street, Ste 240 fax MENTAL HEALTH.Doc Page 16

21 METHADONE PROGRAM Jacksonville Metro Treatment Center 3609 Emerson Street Jacksonville, FL The Methadone Program is an outpatient treatment center designed to assist those who are off the following drugs: Pain killers Heroin Opium This is a voluntary program with no time constraints. They take walk-ins, however, they prefer that you call first for a telephone screening. The hours of operation: Intake Mon-Thurs 6am-6:30am Intake is a 4 hr process Clinic Mon-Thurs 6am-2:30pm Patient will see the clinic doctor Dispensing Mon-Thurs 6am-11am Methadone drug Note: Patient must have at least a one year on-going history of drug abuse. 18 METHADONE PROGRAM.Doc Page 17

22 SENIOR PROGRAMS FOR NORTHEAST FLORIDA Aging True Community Senior Svc Lakeside Drive #116 Jacksonville, FL Phone: Fax: TDD: American Elder Care Program Jacksonville, FL (Medicaid) Ph: or older. LTC Diversion Program St Johns Council on Aging 180 Marine Street St Augustine, FL Ph: Consumer Credit Services 1639 Atlantic Blvd Jacksonville, FL Abuse Hotline for Adults & Children Adult Protective Services (Local Office) or Elder Source Help Line Area Agency on Aging, Inc. Application process 4160 Woodcock Dr. 2 nd Floor Jacksonville, FL Phone: Toll Free: Hearing impaired: Clay County Council on Aging 640 Walnut Street Green Cove Springs, FL Phone: Transportation MV Medicaid JTA ADA & Non-sponsored (application process Baker County Council on Aging 101 E MacClenny Ave MacClenny, FL Phone: The Mary Singleton Center 150 E 1 st Street Jacksonville, FL Phone: SENIOR PROGRAMS FOR NORTHEAST FLORIDA.Doc Page 18

23 Foundation Listings Epilepsy Foundation San Jose Blvd. Jacksonville, Fl Sickle Cell Association Ionia St. Jacksonville, Fl American Diabetes Assoc Baymeadows Rd. Jacksonville, fl American Heart Assoc St. Augustine Rd. Jacksonville, Fl. American Lung Assoc Belfort Oaks Place Jacksonville, Fl. Non profit cancer program for 18 and older adults similar to Make a Wish Foundation Cerebral Palsy NE FL Beach Blvd. Jacksonville, Fl. Ostomy support groups: Florida National website: uoaa.org Flagler Hospital St. Augustine Orange Park Medical Baptist Medical Center American Kidney Fund Executive Blvd. Bethesda, Maryland Parkinson Disease Assoc San Pablo Rd. Jacksonville, Fl. American Cancer Society Boulevard Court Dr Austin, TX Jacksonville, Fl Tampa, FL Multiple Sclerosis Society 2701 Maitland Ctr. Pkwy., Ste. 100 Orlando, FL Phone: Fax: [email protected] Website: Mid Florida Chapter website Leukemia & Lymphoma Society Phillips Hwy Jacksonville, Fl Division of Blind Services Toll Free: Art Museum Dr. #201 Jacksonville, Fl Fairy Godmother Program Chicago, IL. Website: fairygodmother.org 20Foundation Listings.Doc Page 19

24 WORK SOURCE WORKSOURCE LOCATIONS: 215 N. MARKET ST STE 340, JAX, FL BEACH BLVD STE 1, JAX, FL NORWOOD AVE, JAX, FL TOWN CENTER BLVD, STE 150, ORANGE PARK, FL /3888 SERVICE CENTER ORIENTATION FOR JOB SEARCH ASSISTANCE TRAINING & EDUCATION OPPORTUNITIES UNEMPLOYMENT COMPENSATION (ONLINE SERVICES ONLY) VETERAN S SERVICES FAMILY ASSISTANCE PROGRAMS FOR OTHER INFORMATION AND REFERRALS AROUND THE DUVAL COUNTY AREA UNITED WAY CALL THE 211 HELP LINE Downtown: WorkSource Intensive Services only 215 N. Market Street, Suite 100 Jacksonville, FL Phone: (904) Fax: (904) Gateway: WorkSource Career Center 5000 Norwood Avenue, Suite 2 Jacksonville, FL Phone: (904) Fax: (904) Southside: WorkSource Career Center 6800 Southpoint Parkway, Suite 950 Jacksonville, FL Phone: (904) Fax (904) OR DIAL OR Florida State College at Jacksonville Campuses WorkSource Career Development Center Deerwood Campus 9911 Old Baymeadows Road, Room D2420 Jacksonville, FL Phone: (904) ext Fax: (904) Work Source.Doc Page 20

25 WORK SOURCE WorkSource Career Development Center Downtown Campus 101 W. State St., Room A-1120 Jacksonville, FL Phone: (904) / (904) Fax: (904) WorkSource Career Development Center Kent Campus Student Success Center 3939 Roosevelt Blvd., Annex, F124 Jacksonville, FL Phone: (904) / (904) Fax: (904) WorkSource Career Development Center North Campus 4501 Capper Road, Building E, Room 150 Jacksonville, FL Phone: (904) / (904) Fax: (904) WorkSource Career Development Center South Campus Beach Blvd., Room U-106 Jacksonville, FL Phone: (904) / (904) Fax: (904) Work Source.Doc Page 20

26 SOCIAL SECURITY DISABILITY Telephone Screening Application Line DIRECTIONS: 1. DIAL THE ABOVE PHONE NUMBER AND FOLLOW THE AUTOMATED PHONE PROMPTS. 2. PROVIDE THEM WITH THE REQUESTED INFORMATION. You will need to provide them with a phone number where they can call you or your authorized representative for the phone interview. An application packet will be sent to you for completion. Provide names, addresses and phone numbers of all your medical doctors associated with your illness. You will also need to provide any medical reports that will be necessary for the application process. SOCIAL SECURITY INFORMATION All Areas 7am-7pm SOCIAL SECURITY OFFICE PHONE ZIP CODE SERVED 7185 Bonneval Road St 1 Jacksonville, FL Hours: 9am-4pm All of Baker County All of Clay County Duval County zip codes: 32201,07,10,17,20,28,30,58,60,77 22 SOCIAL SECURITY DISABILITY.Doc Page 21

27 VETERANS ADMINISTRATION DEPT OF VETERAN AFFAIRS CALL for VA Eligibility if you think you may qualify for VA benefits VETS Direct all questions regarding your VA benefits to the number above. Make sure you document whom you spoke to and any phone numbers necessary Follow the instructions of the representative carefully. Do not delay in this process it may be cause for denial of benefits which would cost you more out-of-pocket expenses. The local VA Administration office: 117 W. Duval Street #175, Jacksonville Phone: Website: [email protected] The local VA Clinic: 1833 Boulevard [near Shands Hsp], Jacksonville Phone: Clinic hrs: Mon-Fri 8am-4:30pm - closed weekends/holidays Jacksonville VA National Cemetery near the Jacksonville International Airport. C:\Users\IGS8977\Desktop\Community Resource Book\23 VETERANS ADMINISTRATION.doc Page 22

28 DIVISION OF VOCATIONAL REHABILITATION Vocational Rehabilitation is a Federal/State Program that assists individuals with disabilities who require vocational rehabilitation services to prepare for, obtain or retain employment. Services Provided: Many types of services are available to help eligible persons reduce their vocational handicap. Services are based on the person s needs and are determined by the counselor. Some examples of the services available include: Medical & psychological evaluation Medical & psychological treatment Vocational evaluation Vocational training Counseling Employment assistance Interpreter services Transportation Adjustment services On-the-job training Occupational equipment & tools Physical aids Eligibility Requirements: An individual is eligible for vocational rehabilitation services if: The individual has a physical or mental impairment which constitutes or results in a substantial impediment to employment, and can benefit in terms of an employment outcome from vocational rehabilitation and Requires vocational rehabilitation services to prepare for, enter, engage in, or maintain gainful employment. Costs Involved / Fees: There is no financial eligibility requirement but before any vocational rehabilitation services are provided to an individual, comparable services and benefits must be used to meet, in whole or part, the cost of such services. Location and Hours of Operation: Duval County is services by two locations: [The hours of operations are Mon-Fri 8am-5pm] rd Street 2050 Art Museum Drive, #101 Jacksonville, FL Jacksonville, FL Phone: Phone: Fax: or Fax: This facility consists of 3 units This facility consists of 2 units. District Office / Ken Williams 2141 Loch Rane Blvd #120 Orange Park, FL Fax: C:\Users\IGS8977\Desktop\Community Resource Book\24 Division Of Vocational Rehabilitation.Doc Page 23

29 SHELTERS Jacksonville Duval County City Rescue Mission Men s Services Women s Services Facility Location Criteria Main: New Life Inn 234 W. State St S. McDuff Ave / x4220 Check in by 3:30 p.m. Must leave by 5:30 a.m. *** Each person can stay up to seven (7) days a month. *** Meals 7 days a week from 3:30 p.m. to 4:30 p.m. Hubbard House / For Battered women and their children for a counselor Micah Place For battered women - Nassau County Betty Griffin For battered women - St. Johns County Quigley House For battered women - Clay County I.M. Sulzbacher Center For the Homeless 611 E. Adams St Shelter Coordinator Must register by 9:00 p.m. Men, women & children *** Meals M-F 6:00p.m. Sat-Sun 12 noon The Inn Ministry Emergency housing for pregnant women with/wo small children. The Salvation Army Food Pantry Trinity Rescue Mission 900 W. Adams St [Rent & utilities press 7] 622 W. Union Street (904) For information on Women & Children services press opt. # 5 Men check in by 4:00 p.m. M-F Women 3:00 p.m. M-F Single men and women may stay up to 5 days a month. Families may apply for housing any time based upon need. *** Meals Mon Sat. 6p.m-7p.m. Men s residence only - in by 6p.m. must leave by 7a.m. (3 day stay) Service at 6p.m. and meals at 7p.m *** Will feed women and children. Note: Each shelter has their own guidelines for their facility; all services are first come first served. C:\Users\IGS8977\Desktop\Community Resource Book\25 Shelters.Doc Page 24

30 THE LIBERTY CENTER A TRANSITIONAL LIVING FOR BOTH MEN AND WOMEN FOR MEN: N. LIBERTY STREET PHONE: FOR WOMEN: 600 N. WASHINGTON STREET PHONE: CRITERIA: A PERSON MUST: 1. COMPLETE THE HUD APPLICATION. 2. HUD IS LOCATED ON 1300 N. BROAD STREET, JACKSONVILLE, FL. 3. PROVIDE A PHOTO IDENTIFICATION 4. PRESENT A SOCIAL SECURITY CARD 5. NOT HAVE ANY FELONY CHARGES AGAINST THEM LESS THAN 12 MO. OLD 6. NOT BE A SEXUAL OFFENDER ONCE A PERSON IS APPROVED FOR THE HUD APPLICATION, THEY WILL SIGN A ONE-YEAR LEASING AGREEMENT WITH LIBERTY BASED UPON AVAILABILITY. NOTE: THE PERSON WOULD BE RESPONSIBLE FOR A DEPOSIT OF $ IF THERE IS NO INCOME THEY WILL BE RESPONSIBLE FOR A MONTHLY FEE OF $25.00 (SUBJECT TO CHANGES). IF THERE IS INCOME THEN THE PERSON WILL PAY 1/3 [ONE THIRD] OF THE INCOME TOWARD THE RENT. ALL QUESTIONS SHOULD BE DIRECTED TO THE FACILITY DIRECTOR OR DESIGNEE C:\Users\IGS8977\Desktop\Community Resource Book\26 The Liberty Center.Doc Page 25

31 REPORTING ABUSE, NEGLECT & EXPLOITATION DEFINITION OF A VULNERABLE ADULT A Vulnerable Adult is a person 18 yrs of age or older whose ability to perform the normal activities of daily living or to provide for his /her own care or protection is impaired due to a mental, emotional, physical, or developmental disability or dysfunction, or brain damage, or the infirmities of aging. Note: criteria will be the same for children ages birth to 18 yrs. WHEN CALLING THE HOTLINE BE PREPARED TO DESCRIBE THE FOLLOWING: 1. Victim s name, address or location, age, race and gender. 2. Physical, mental or behavioral indications that the person is infirmed and/or disabled. 3. Signs or indications of harm and injury or potential harm or injury; please give physical descriptions and behavioral changes. 4. Identify the relationship of the perpetrator to the victim. If unknown, a report will still be taken if other reporting criteria are met. 5. Be sure to obtain the name & ID number of the abuse counselor and indicate it on the patient s chart. CITY OF JACKSONVILLE POLICE DEPT NON-EMERGENCY NUMBERS: Non-emergency: Records: Restraining Orders: Victims: Other local agencies: Hubbard House ext 3 City Welfare Jax: Victims Services Legal Aid Jax: ext 1 Victims 24hr line First Call 24 hr or 211 Services for Seniors: Sexual Assault Center For a more detailed illustration of Abuse, Neglect & Exploitation; please refer to the Dept of Children & Families [DCF] Guide for Professionals 2/04 C:\Users\IGS8977\Desktop\Community Resource Book\27REPORTING ABUSE.Doc Page 26

32 DIRECTORY OF HELP FOR CRIME VICTIMS IN JACKSONVILLE, FLA EMERGENCY NUMBERS AMBULANCE/FIRE/POLICE 911 CHILD PROTECTION TEAM DCF ABUSE LINE ABUSE [22873] FIRST CALL FOR HELP OR 211 HUBBARD HOUSE DOMESTIC VIOLENCE RAPE CRISIS HOTLINE 358-RAPE (7273) SEXUAL ASSUALT RESPONSE CENTER W 10 TH STREET, JAX UNF WOMEN S CENTER CRISIS: WOMEN S CTR. RAPE RECOVERY TEAM MENTAL HEALTH & COUNSELING CHILD GUIDANCE CENTER COMMUNITY MENTAL HEALTH CTR SHANDS FAMILY COUNSELING SERVICE FLEET & FAMILY SUPPORT/NAS JAX FLEET & FAMILY SUPPORT/NS MAYPORT MENTAL HEALTH CENTER MENTAL HEALTH RESOURCE CENTER WOMEN S CENTER OF JAX YOUTH CRISIS CENTER LEGAL ASSISTANCE JAX LEGAL AID EXT. 1 LAWYER REFERRAL SERVICE STATE ATTORNEY S OFFICE VICTIMS RIGHTS & SERVICES CITY OF JAX VICTIM SERVICES CITY OF JAX/BEACHES VICTIM SERVICES COMPASSIONATE FAMILIES (HOMICIDE) DCF CLIENT RELATIONS DCF INFO LINE [FOOD STAMPS, CASH ASSISTANCE MEDICAID, ETC.] GUARDIAN AD LITEM JSO VICTIM SERVICES JUSTICE COALITION MOTHERS AGAINST DRUNK DRIVING STATE ATTORNEY/VICTIM WITNESS ESSENTIAL NEEDS AGENCIES CATHOLIC CHARITIES APPT. LINE COMMUNITY TRANSPORTATION EXT 2 DOWNTOWN ECUMENICAL SALVATION ARMY DISASTER SERVICES (FOOD) JAX URBAN LEAGUE JEWISH FAMILY SERVICES LUTHERAN SOCIAL SERVICES VETERAN AFFAIRS ELDERLY & ADULT SERVICES AGENCY ON AGING COUNCIL ON ELDERLY AFFAIRS JAX ADULT SERVICES DIVISION MEALS ON WHEELS VICTIM SERVICES FINANCIAL ASSISTANCE ATTORNEY GENERAL/BUREAU OF CRIME VICTIM COMPENSATION VICTIM EMERGENCY FINANCIAL ASSIST JAX CITY WELFARE INFO (OR APPOINTMENT LINE) M-F 9:30A-9:33A ONLY NE FLORIDA COMMUNITY ACTION ST MARY S EPISCOPAL CHURCH MEDICAL SERVICES BAPTIST MEDICAL CENTER/JAX BAPTIST MEDICAL CENTER/BEACHES MAYO CLINIC MEDICARE 800-MEDICARE OR MEMORIAL HOSPITAL UF & SHANDS HOSPITAL ST LUKES HOSPITAL ST VINCENTS MEDICAL CENTER OFFICE OF THE MEDICAL EXAMINER HEALTH SERVICES PUBLIC HEALTH/JAX PUBLIC HEALTH/BEACHES ADDICTION SERVICES ALCOHOLICS ANONYMOUS INFORMATION GATEWAY COMMUNITY SERVICES NARCOTICS ANONYMOUS RIVER REGION HUMAN SERVICES CDC CHEMICAL DEPENDENCY COUNSELING TEMPORARY SHELTER COMMUNITY CONNECTIONS HUBBARD HOUSE/DOMESTIC VIOLENCE NEW LIFE INN EXT 2 SALVATION ARMY SULZBACHER CENTER TRINITY RESCUE MISSION OTHER IMPORTANT NUMBERS JSO NON-EMERGENCY SOCIAL SECURITY ADMINISTRATION BRAIN INJURY ASSOCIATION OF FL BRAIN & SPINAL CORD INJURY INDEPENDENT LIVING RESOURCE CTR OF N.E. FL OR TTY CTR FOR THE PREVENTION OF DOMESTIC VIOLENCE COMMUNITY HOSPICE DISABLED SERVICES DIVISION OF BLIND SERVICES FEDERAL INFORMATION CENTER FLORIDA / GEORGIA BLOOD ALLIANCE JAX CHILDREN S COMMISSION JAX CONSUMER AFFAIRS EXT 4090 JAX FIRE DEPT NON-EMERGENCY JAX TRANSPORTATION AUTHORITY (JTA) PROBATION/PAROLE (STATE OF FLORIDA) C:\Users\IGS8977\Desktop\Community Resource Book\28 DIR FOR CRIME VICTIMS Emergency Numbers.Doc Page 27

33 DIRECTORY OF HELP FOR CRIME VICTIMS IN JACKSONVILLE, FLA SALVATION ARMY (MISDEMEANORS) C:\Users\IGS8977\Desktop\Community Resource Book\28 DIR FOR CRIME VICTIMS Emergency Numbers.Doc Page 27

34 HUD HOUSING INFORMATION October 2010 In response to your request of this date, we are pleased to provide you the information you requested on subsidized housing. Keep it on your Favorites list for future patients. A list of subsidized apartments is on the website Once you are on that website, choose the state you want to live in. Then click Next etc. If you have any questions please call us. Should you be interested in obtaining housing in a specific complex, you must apply at the project address. Project management personnel at the property will determine your eligibility and advise you when an apartment will be available. This list is subject to correction. If you have problems with the list or discover errors, please advise our office. Our telephone number is (904) , extension You may also want to contact the local housing authority. The website for the national list of public housing authorities is We fund money to them to subsidize the rent through our Public Housing Program. After clicking on the above link to access the website, you will see, under the category marked Resources, the words Public Housing Agency (PHA) Contact information. Click on that line. Use the drop down box and click on the state you want to live in. Then click GO TO THIS PAGE. The next screen shows the list of housing authorities for that state. If you have any questions on this subject, please call the Public Housing Division in our office. Their telephone number is (904) x The State also has a website that lists affordable apartments. It is Click on View Other States. Then you can choose Florida or any other state on that list. The above mentioned Housing Authority runs that program. Subsidized housing is also available through the United States Department of Agriculture (USDA), Rural Development in Gainesville, Florida. Multi-Family Housing - Rental Assistance Program (Section 515 and 514) are for individual residents of multi-family dwellings primarily in the form of rental assistance. Rent subsidies under the Rental Assistance Program ensure that elderly, disabled, and low-income residents of multi-family housing complexes financed by Rural Housing Service (RHS) are able to afford rent payments. With the help of the Rental Assistance Program, a qualified applicant pays no more than 30 percent of his or her income for housing. Please note that not all residents of RHS-financed housing developments receive rental assistance. Using the internet, you may access the web site at for address and telephone number of the closest USDA office and listings of subsidized apartments Click on the term Area Offices. At this point a list of the offices will appear. To print the list of apartments, use the website Click on the state. Then click on the county. That will bring up the list of apartments. Click on each one to get information on it.. If there is something that another agency of the Federal Government might be able to do for you call FED- INFO ( ). The State of Florida has a program entitled Emergency Financial Assistance for Housing. You can call for more information. The agency is the Department of Children and Families. If you are in another State, your state may have assistance we do not know about. Depending on your needs, you may also be able to get assistance by calling your local United Way Office. The website to find your local United Way office is 29 HUD Housing Info.Doc Page 18

35 CHECK LIST FOLLOW UP CARE, DISCHARGE SERVICE AGENCY PHONE NOTES: CHECK LIST Page29

36 Tomorrow's Rainbow Breast and Cervical Cancer Early Detection Program At Tomorrow's Rainbow, we provide free or low cost annual mammogram, pap test and diagnostics. (We do not pay for treatment.) We serve Duval, Baker, Clay, Nassau and St. Johns counties. To see if you qualify, answer the following questions: Are you a female between the ages of 50 and 64? Are you uninsured? Has it been 10 months or more since your last mammogram/pap test? Do you meet the income guidelines below? Contact Tomorrow's Rainbow program at (904) Family Size Yearly Income One $20,420 Two $27,380 Three $34,340 Four $41,300 Five $48,260 Six $55,220 Seven $62,180 Eight $69,140 Nine $76,100 Ten $83,060 To enroll call: Center for Women & Children 515 W. 6th Street Jacksonville, FL Agape 1760 Edgewood Ave. W. Jacksonville, FL West Jacksonville 120 King Street Jacksonville, FL Wesconnett 5150 Timuquana Road Jacksonville, FL Marietta W. Beaver Street Jacksonville, FL Phone: (904) Phone: (904) Phone: (904) Phone: (904) Phone: (904) Page 30 Page 1

37 Beaches Phone: (904) Penman Road Jacksonville, FL DCHD Health Care Centers: Agape Community Health Center 1760 Edgewood Avenue West Phone: South Jacksonville Primary Care Center 4131 University Blvd. S., Bldg.18 Jacksonville, FL Phone: (904) Fax: (904) Wesconnett Community Health Center Timuquana Road Phone: Beaches Community Health Center 1522 Penman Road Phone: Center for Women and Children 515 West 6th Street Phone: Marietta Community Health Center West Beaver Street Phone: South Jacksonville Community Health Center 1736 University Boulevard S Phone: Magnolia Women's Center 5300 N. Pearl Street Phone: West Jax Community Health Center 120 King Street Phone: Page 30 Page 2