Helping. Healing.Offering Hope.

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1 Helping. Healing.Offering Hope. Directory of Services w w w. p e a c e r i v e r c e n t e r. o r g Rev. 3/10

2 Years Peace River Center is a Private, Not-For-Profit Community Mental Health Organization serving the residents of Polk, Highlands and Hardee counties. The Mission of Peace River Center is to improve the mental health of individuals in our community to achieve our Vision of a higher quality of life through treatment, education and advocacy.

3 Welcome to Peace River Center! Peace River Center (PRC) is a private, not-forprofit, community mental health organization that has been serving the mental and behavioral health needs of Polk, Highlands and Hardee Counties for over 60 years. PRC has a long history of serving clients and equipping them to live to their fullest potential. PRC was originally established as a children s guidance center in 1948 and has since grown to an organization that provides a variety of services and programs designed to assist clients in improving their quality of life. Services offered by PRC include 24-hour crisis intervention, outpatient counseling in individual or group settings, 24-hour residential programs, case management for children and adults, domestic violence shelters and a Rape Recover Resource Center. We work with many third party providers and in some cases, a sliding scale is used to determine fees. Crisis Response Team, Domestic Violence, Rape Recovery Resource Center services are offered free of charge. Our funding partners include: Department of Children and Families, United Way of Central Florida, Polk county Board of County Commissioners (BOCC), Hardee County BOCC, Highlands County BOCC, VOCA (Victims of Crime Act), individuals, businesses, private foundations and community organizations. This directory is an overview of the programs and services offered by PRC. If you have questions regarding services offered at PRC, please call the number listed for that specific program or the Administration Office at (863) If you are in crisis and in immediate need of services, please call our 24 hour Crisis Line at (863) or toll free at (800) CRISIS SERVICES Crisis Response Team On Site Service Address: 1255 Golfview Avenue, Bartow 24-hour crisis line: (863) Toll-free: (800) Mobile Service Population: Polk and Hardee County residents On-Site Description: This mobile outreach service is designed to provide immediate crisis assessment, crisis intervention and counseling, linkage and referral, crisis follow-up contact to promote resolution for individuals (adults and children) experiencing any type of emotional crisis which can include: suicidal intentions, self destructive behaviors, or acute, severe, and intense emotional distress. Crisis Stabilization Unit Physical Address: 1255 Golfview Avenue, Bartow 24-hour crisis line: (863) Business line: (863) Description: A locked 30 bed public receiving facility for Florida s Baker Act. The Crisis Stabilization Unit provides psychiatric stabilization services including group therapy, medication management, and education, discharge planning and referrals, and family education. MEDICAL PSYCHIATRIC SERVICES Physician/Psychiatrist Services (863) Physical Address and Office Hours: Lakeland Office: 1835 N. Gilmore Avenue, Lakeland (863) :00am - 5:30pm Mon-Thurs; 8:00am - 12:00pm Fri Bartow Office: 1255 Golfview Avenue, Bartow (863) :00am - 5:30pm Mon-Thurs; 8:00am 12:00pm Fri Wauchula Office: 213 E. Orange Street, Wauchula (863) :00am - 6:00pm Mon-Thurs; 8:00am - 12:00pm Fri Gateway Office: 715 N. Lake Avenue, Lakeland (863) Gateway Office (Adults only): 8:00am - 12:00pm Tues & Thurs Population: Polk and Hardee County residents Description: Psychiatric evaluations, Baker Act evaluations, on-call consultation, inpatient consultation, medication evaluations, medication administration and nursing assessments. 2 3

4 Outpatient Services Counseling/Therapy Services (863) Physical Address and Office Hours: Lakeland Office: 1835 N. Gilmore Avenue, Lakeland (863) :30am - 6:00pm Mon-Thurs; 7:30am - 1pm Fri Bartow Office: 1255 Golfview Avenue, Bartow (863) :30am-5:30pm Mon-Thurs; 7:30am 1pm Friday Wauchula Office: 213 E. Orange Street, Wauchula (863) :00am-6:00pm Mon-Thurs; 8:00am 12pm Friday Population: Western Polk and Hardee County residents. Description: Assessments and individual, group and family therapies. Recovery Services Adult Case Management Services Physical Address: 715 N. Lake Avenue, Lakeland, (863) E. Orange St., Wauchula 1835 N. Gilmore Avenue, Lakeland Population: Western Polk and Hardee County residents Description: Assesses people with mental illnesses for service needs and links them to the needed community resources such as social security, Medicaid/ Medicare & food stamps. Assists people in planning short and long- term goals for recovery while monitoring progress on reaching the recovery goals. Also, case management serves as an advocate in people s recovery. FACT Team Mailing Address: 1825 N. Gilmore Ave., Lakeland, FL Physical Address: 1825 N. Gilmore Ave., Lakeland (863) Population: Western Polk and Hardee County residents Description: The Florida Assertive Community Treatment Team is a comprehensive and intensive multidisciplinary service model designed to serve 100 adults with severe and persistent mental illness to help them improve their quality of life and avoid long-term hospitalization. Residential Program Facilities: Stepping Stones (Group Home I) (863) Success House (Group Home II) (863) * Out-of-area referrals accepted based on bed availability. Description: Assists severely and persistently mentally ill residents in the development and refining of daily living skills so thy may attain the goal of living in the least restrictive environment possible. Treatment plans are developed which pair the resident s strengths with their personal goals. Residents may also receive medication management, case management, vocational, forensic, and psychosocial rehabilitation services. HUD Subsidized Housing Program-Peace River Apartments (863) x2157 Office Hours: 8:00am 5:00pm Mon-Fri Population: Polk, Hardee and Highlands County residents Description: Provide income based, permanent housing opportunities to individuals with mental disablilites. Psychosocial Rehabilitation Services Physical Address: 715 N. Lake Avenue, Lakeland, (863) E. Orange St., Wauchula (863) Client Participation Hours: 9:00am - 2:00pm Mon-Fri Description: Provides opportunities to develop essential communication skills, coping skills, daily living skills and a deeper understanding of emotional well-being using two tracks: Track 1 - Independent Living/Community Tenure helps clients achieve independent living in the least restrictive environment possible and avoid hospitalization. Track 2 - Vocational Track helps clients develop workplace and employment skills. Vocational and Supported Employment Services Physical Address: 715 N. Lake Avenue, Lakeland 1835 N. Gilmore Ave., Lakeland (863) Golfview Ave., Bartow 213 E. Orange St., Wauchula (863) Description: Operates in developing emotional, social and employment skills necessary to secure job placement. Provides opportunities to try various jobs to assess interest and skill level, and provides opportunities to work in the community for a competitive wage with a job coach working to maximize the client s opportunity for success. Supported Housing Program (863) Physical Address: 715 N. Lake Ave., Lakeland 1835 N. Gilmore Ave., Lakeland Population: Polk, Hardee and Highlands County residents Description: Assists homeless individuals with mental disabilities, in seeking, securing and retaining permanent scattered-site housing. 4 5

5 Jeanene Brown Drop-In Center Mailing Address: 2326 Edgewood Dr. East, Lakeland, FL Physical Address: 2326 Edgewood Dr. East, Lakeland, FL (863) Office Hours: 10:00am - 6:00pm Mon, Wed, Fri; 12:00pm - 9:00pm Tues, Thurs; 10:00am - 5:00pm Sat; 12:00pm-5:00pm Sun. Population: Western Polk County residents with mental health issues. Description: Provides social opportunities using peer support groups, special events, games and crafts. Short-Term Adult Residential (SRT) Physical Address: 1255 Golfview Avenue, Bartow (863) Description: A locked 30-bed treatment unit providing psychiatric rehabilitation services to prepare for community reintegration using comprehensive assessments, group treatment, medication management and education, discharge planning and referrals, family education and psychosocial rehabilitation. Club SUCCESS Physical Address: 217 N. Wabash Ave. Lakeland (863) Hours of Operation: 9:00am - 5:00pm Mon- Fri Description: A rehabilitation club for people with mental illness where real-life job skills are taught and used to achieve meaningful work as a contributing member of society. Club members learn responsibility, develop self-esteem and learn to interact professionally. Provides transitional employment with local community partners, guidance to secure housing and/or advance their education and promotes on-going psychiatric care, while maintaining government benefits. Substance Abuse and Co-Occurring Counseling Services Mailing Address: P.O. Box 1559, Bartow, FL Physical Address: 1825 N. Gilmore Ave., Lakeland, FL (863) Hours of Operation: 5:00pm 9:00pm Tues, Wed, Thurs or by appt. Forensic Services (863) Office Hours: 8:30am - 4:30pm Mon-Fri, (flexible) Population: Polk, Hardee and Highlands County residents Description: Provides the necessary evaluations and resource brokering for clients involved with the local criminal justice system, committed to the state forensics hospital, or on conditional release. Competency Restoration Services operate in cooperation with the justice system to avoid state hospital admissions. Adult Overlay Services (863) ext Population: Designated Western Polk and Hardee County assisted living facility and nursing home residents. Description: Provides individual and group therapy, family counseling, and case management to residents and their families. Increases the knowledge and skills of caregivers. CHILDREN & ADOLESCENT SPECIAL SERVICES Resiliency Team (863) ext Population: Western Polk and Hardee County residents. Description: Provides a needs assessment, develops a service plan, links and refers to community resources to meet identified needs; monitors progress for the treatment team and advocates on behalf of the client and family/foster family to keep emotionally disturbed children in the home. Children s Advocacy Center Physical Address: 1260 Golfview Avenue, Bartow (863) Population: Polk and Hardee County residents. Description: Provides brief crisis assessments and intervention and referrals. The Children s Advocacy Center is a multi-agency collaborative community effort to provide services to abused children. Family Builders Program (863) x1156 Physical Address: 1239 East Main Street, Bartow, FL Office Hours: Flexible hours, 7 days a week Description: An in-home crisis intervention/stabilization program for high risk families. Designed to provide the family with the necessary skills and case management services to keep the child in the home. Assists in reunifying families with children in out-of-home placements. Teaches various skills: problem solving, behavioral modification, parenting, conceptual change, communication. 6 7

6 School-Based Support Services (863) Physical Address: 1825 N. Gilmore Ave., Lakeland, FL Population: Polk County School students. Description: Provides individual, group and consultation services for Exceptional Student Education (ESE) students. Comprehensive Behavioral Health Assessment Service Mailing Address: PO Box 1559 Bartow, FL (863) Physical Address: 1825 N. Gilmore Ave., Lakeland, FL (flexible) All Referrals are received through Heartland for Children, Inc. Description: Each child placed by the State of Florida in shelter care is required to receive an in-depth and detailed assessment of their emotional, social, behavioral and developmental functioning within the family home, school and community. This assessment and resulting recommendations are used to develop the child and family s case plan. Infant Mental Health (birth to age 5) Mailing Address: PO Box 1559 Bartow, FL (863) Physical Address: 1825 N. Gilmore Ave., Lakeland, FL (flexible) Description: The in-home therapist for the birth to five population serves children within the age range in their homes and at appropriate community sites. These children may be current PRC treatment recipients in other programs that deem the child needs more intensive services and meets the guidelines for such services. Services involve the child, the family and appropriate community members such as preschool providers. SPECIAL SERVICES Domestic Violence Shelter Service Physical addresses in Lakeland and Sebring are confidential. Lakeland 24-hour crisis line: (863) Sebring 24-hour crisis line: (863) * Collect calls are accepted.. Population: Polk, Hardee and Highlands County residents primarily but not exclusively. Description: Provides a free and confidential assessment, shelter and related services to domestic violence survivors and their dependents including crisis intervention, problem solving skills, selfhelp groups, safety planning, information and referrals, and outreach services including external support group. Domestic Violence Outreach Service Physical Address; Polk County Court House, 255 N. Broadway Ave., Bartow (863) Office Hours: 8:00am - 5:00pm Mon-Thur and by appointment Population: Polk County residents and Hardee County Description: Provides safety planning, information and referral, supportive counseling, and court accompaniment for domestic violence survivors upon request. Sebring Domestic Violence Outreach Service Outreach services by appointment (863) Population: Polk, Hardee and Highlands County residents primarily but not exclusively. Description: Provides a free and confidential assessment, shelter and related services to domestic violence survivors and their dependents including crisis intervention, problem solving skills, selfhelp groups, safety planning, information and referrals, and outreach services including external support group. Rape Recovery & Resource Center Physical Address: 1860 S. Crystal Lake Drive, Lakeland (863) hour crisis line: (863) Toll-free: (877) Highlands County 24-hour crisis line: (863) Description: Provides free and confidential crisis intervention services to sexual assault survivors and their significant others including 24-hour crisis intervention, advocacy, problem-solving, therapy (at the Rape Recovery Resources Center in Lakeland only), supportive counseling and weekly support groups. The Polk County Health Department also provides on-site forensic exams. RETAIL Peace River Center Thrift Shoppe Physical Address: Courtyard Center 4419 S. Florida Ave. Suite 5, Lakeland (863) Hours of Operation: 10:00am - 6pm Mon-Fri; 10:00am - 4:00pm Sat. Description: The Thrift Shoppe is open to the public. The community donates items which are sold in the store. Additionally, it is a drop-off point for donations to PRC and open to clients to receive donations through a voucher system. If you are interested in shopping at the store, donating items to PRC or volunteering your time at the Thrift Shoppe, please call the Community Relations office at (863) ext

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