now!board User Manual Installation and Operation

Transcription

1 now!board User Manual Installation and Operation now!board Vernon Hills, IL US King s Lynn, Norfolk, PE30 4JX, UK

2 Contents Overview... now!board Equipment... The Camera...4 The Stylus...4 The Wand...4 Safety Information...4 Hardware and Software Requirements for Installation...5 Installation and Startup...6 Installing now!board Software with Windows XP/Vista/7...6 Installing now!board Software (Mac OS X 10.5 or Greater)...9 Setting up your now!board Camera...12 Using now!board with a Projector...12 Using now!board with a Ceiling-Mounted Projector...12 Using now!board with a TV/Monitor...14 Calibrating now!board...14 Using the Stylus...18 Using the Wand...19 Using the now!board Palette...20 Settings...25 Maintaining now!board...26 Cleaning now!board...26 Battery Information and Installation...26 Warranty and Registration...27 Software Update...27 Carrying the Device...27 Troubleshooting and Support...27

3 Overview now!board is a set of portable tools that turns any flat surface into an interactive whiteboard, enabling collaboration and interactivity almost anywhere! now!board works with your existing projector, computer and software set up and start presenting in a few minutes. Control your PC/Mac from the front of the room, capture and save notes and drawings on the fly, and easily toggle between virtual whiteboard, web and your applications. NOTE: Before using now!board for the first time, review the important safety information and follow the appropriate installation and user instructions. now!board Equipment Your now!board equipment (Figure 1) includes: now!board Camera now!board Stylus now!board Wand CD with Installation Software and User Manual USB Cable Quick Start Guide Carry Case (Figure 1)

4 The Camera The camera is designed to sit on a tabletop, facing the display surface. The camera contains an IR sensor, and tracks the movement of the stylus or wand. The camera must have a clear line of sight to the stylus or wand at all times during use. The camera must remain stable and in a fixed position during use. The camera may not function properly with interference from other infrared devices or in intense lighting such as halogen lighting or low-hanging light fixtures. The Stylus Do not use the stylus on surfaces that may scratch, such as drywall or painted surfaces. Carefully test on a small area on the display surface before use. The stylus is designed for use on hard, smooth surfaces only, such as traditional dry-erase boards. Rough surfaces may cause excessive wear on the stylus tip. For all other surfaces, use the wand. The stylus communicates with the camera through infrared technology (IR). The stylus must have a clear line of sight to the camera at all times. The IR emitter on the stylus is located at the top of the stylus lens. Hold the stylus as recommended (see page 18) to ensure that the IR emitter is unobstructed during use. The Wand The wand is designed for use on almost any surface, such as walls and projector screens. The wand communicates with the camera through infrared technology (IR). Be sure the IR emitter at the tip of the wand has a clear line of sight to the camera during use. Gently pull the tip to extend the wand to desired length. Safety Information The now!board camera is equipped with a class 2 laser, similar to those used in laser pointers. By default, the laser is engaged only during the calibration process. Only adults should calibrate now!board. The low-power visible laser emits radiant power below 1 mw. Avoid looking directly into the laser and avoid pointing the laser at other people.

5 Hardware and Software Requirements for Installation now!board is compatible with these operating systems: Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Mac OS X 10.5 Leopard Mac OS X 10.6 Snow Leopard Mac OS X 10.7 Lion Minimum system requirements for MAC OS-based systems. Mac OS or later, 2GB RAM and 2GHz clock speed Minimum system requirements for Windows-based systems. Windows XP Windows XP Professional Service Pack 3.NET Framework 3.5 SP1 or higher Processor: x86 or x GHz and above Pentium processor or equivalent (recommended) RAM: 1 GB and above (recommended) Display: 800 x 600 high color, 32-bit; 1024 x 768 high color, 32-bit (recommended) DirectX 9.0c 128MB of Video Ram or any graphics card supporting DirectX 9.0c and above Windows XP Professional Service Pack 3.NET Framework 3.5 SP1 or higher Processor: x86 or x GHz and above Pentium processor or equivalent (recommended) RAM: 1 GB and above (recommended) Display: 800 x 600 high color, 32-bit; 1024 x 768 high color, 32-bit (recommended) DirectX 9.0c 128MB of Video Ram or any graphics card supporting DirectX 9.0c and above Windows 7 Windows 7 Professional Service Pack 1.NET Framework 3.5 SP1 or higher 1.5 Gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor 1 Gigabyte (GB) or more RAM (32-bit) or 2 GB or more RAM (64-bit) Display: 800 x 600 high color, 32-bit; 1024 x 768 high color, 32-bit (recommended) DirectX 9 graphics device with WDDM 1.0 or higher driver 1 GB and above of Video Ram or any graphics card supporting DirectX 9.0c and above Windows Vista Windows Vista Professional Service Pack 2.NET Framework 3.5 SP1 or higher 1.5 Gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor 1 Gigabyte (GB) or more RAM (32-bit) or 2 GB or more RAM (64-bit)(recommended) Display: 800 x 600 high color, 32-bit; 1024 x 768 high color, 32-bit (recommended) DirectX 9 graphics device with WDDM 1.0 or higher driver 1 GB and above of Video Ram or any graphics card supporting DirectX 9.0c and above

6 Installation and Startup Installing now!board Software (Windows XP/Vista/7) 1. Insert the CD into your computer (or download the latest software from mynowboard.com). 2. You should see this screen (Figure 2). 3. Double-click the installation file Run setup.exe (Figure 2). (Figure 2) 4. The screen displays the now!board installer window (Figure 3). Click Next. (Figure 3)

7 5. Welcome (Figure 4). Click Next. (Figure 4) 6. Information (Figure 5). Click Next. (Figure 5) 7. License Agreement (Figure 6). Review and click I Agree and Next. a. When you agree to the user license agreement, the installer guides you through the next steps required to install now!board onto your computer. (Figure 6)

8 8. Shortcuts (Figure 7). Choose which shortcuts you would like to create and click on their respective boxes. Click Next. (Figure 7) 9. Select Installation Folder (Figure 8). Either use the default folder C:\Program Files\now!Board\, or click the [Browse] button to select an installation folder on your computer. Then choose either Everyone to share the now!board application with everyone who uses your computer, or click Just me to ensure that the application works only with your login. Click Next. (Figure 8) 10. Confirm Installation (Figure 9). Click Next to begin installing the now!board software. (Figure 9)

9 11. The installer downloads the now!board software onto your computer (Figure 10). Wait for the application to be installed completely. (Figure 10) 12. Installation Complete (Figure 11). Click Close to complete the installation process. 13. Be sure to check for the latest version of the now!board software by clicking on the Settings icon in the palette and choosing Update Software. You can also download the latest version at mynowboard.com. 14. Set up the now!board hardware by following the directions in the Setting Up Your now!board Camera section. a. If the now!board camera has already been set up, skip to the Launch the now!board Software section to begin using now!board. (Figure 11) Installing now!board Software (Mac OS X 10.5 or Greater) 1. Insert the CD into your computer (or download the latest software from mynowboard.com). The now!board icon will appear in a window. Double-click the icon to begin installation.

10 2. You should see the Welcome to the now!board Installer screen (Figure 12). Click Continue. (Figure 12) 3. The License Agreement will appear (Figure 13). Click Continue. (Figure 13) 4. You will see this screen (Figure 14). After reviewing the License Agreement, click Agree to continue. (Figure 14)

11 5. The Destination Select screen will appear. Select the location where you want to install the now!board software and click Continue. 6. The Installation Type screen will appear. Click Install to continue. 7. If your system requires a name and password to install software, you will be prompted to do this now.

12 8. When installation is complete, you will see this screen. Click Close. 9. To launch the software, locate now!board in your Applications folder. Double-click to launch. Drag now!board from your Applications folder to the dock to create a shortcut. Setting up your now!board Camera The now!board software, camera, stylus and wand are designed to work together. Follow the on-screen now!board software prompts and the guidelines below to position the projector, camera, and stylus for the best performance. Using now!board with a Projector 1. Connect the projector to your computer. Set the projector at the correct distance for your desired display. The projector should be between 5' and 11' (1.5 m and 3.35 m) away from your display surface. If you are only using the stylus (not the wand) the projector can be up to 14' (4.25 m) away from the display surface. Note: Make sure your computer screen resolution is set to 1024 x 768. Most projectors will default to this setting. To change your computer s resolution, go to: Windows: Control Panel > Display Mac: Settings > Display 2. Connect the now!board camera to your computer with the included USB cable (Figure 15). (Figure 15)

13 3. Place the now!board camera approximately 12 directly behind the projector, with an unobstructed view. The camera should be pointing directly (not at an angle) at the display surface (Figure 16). (Figure 16) 4. Launch the now!board software on your computer (Figure 17). When you see one of these dialogue boxes, click Yes to begin calibration. (Figure 17) Using now!board with a Ceiling-Mounted Projector 1. Follow the procedures for using now!board with a projector. Make sure the camera is placed below and 8 12 behind the projector, with a clear view of the display surface. 2. If attaching the camera to the projector, and the camera is inverted, be sure to select Ceiling Mount Camera in the Settings menu.

14 Using now!board with a TV/Monitor 1. Connect your computer to your TV/monitor with the appropriate cable depending on your TV system s video connection. Turn on the TV/monitor and select the correct input channel so your computer is displayed on the monitor. 2. Connect the now!board camera to your computer with the included USB cable (Figure 18). 3. Position the camera as follows: (Figure 18) D = H + W, where o D is the distance of the camera from the TV/monitor; o H is the height of the TV/monitor; and o W is the width of the TV/monitor. o This distance is required by the now!board camera to function properly. 4. Launch the now!board software on your computer. Calibrating now!board 1. Double-click the now!board icon on the computer desktop (Figure 19), or select now!board from the Start menu to launch the software. The screen displays the now!board application launch screen as the application opens. (Figure 19)

15 2. The now!board application will check the now!board camera connection. If the camera is connected properly, the screen displays a calibration prompt message. If you see this prompt (Figure 20), your camera is not connected properly. See page 12 for setup instructions. Note: now!board software can be used without the camera connected by clicking OK when you see this prompt (Figure 20). (Figure 20) 3. If you are using now!board for the first time, you will see this screen (Figure 21). Click Yes to begin calibration. (Figure 21) If you have previously calibrated now!board, you will see this screen (Figure 22). If you have moved the camera or projector (even slightly), click Yes to recalibrate. (Figure 22) If you have not moved the camera or projector, click No. You will see this screen (Figure 23). Click OK and the previous calibration points will be used. It is recommended to recalibrate now!board with each use. (Figure 23)

16 4. You will see this screen (Figure 24). Turn, tilt or raise the camera until the red laser light is pointing near the center of the red circle on the display surface (Figures 25 & 26). Note: When calibrating now!board with a TV monitor, in some cases the laser light might not be visible on the display surface. Place a white piece of paper in front of the monitor to help view the laser light. (Figure 24) Tilt the camera to move the laser light up or down (Figure 25). Raise the camera by gently pulling on the top to clear obstructions (Figure 26). (Figures 25 & 26) 5. Calibrate now!board by following the on-screen instructions on the display surface. Use the stylus or the wand to touch the exact middle of each of the nine calibration points, one at a time, as they appear. Be sure to hold the stylus correctly as shown (Figure 27). Hold the stylus flat against the display surface as shown (Figure 28). Press the tip firmly against the display surface to select each calibration point. (Figure 27) Do not press the side button on the stylus during calibration. See Using the Stylus for more information. 6. The calibration points give information regarding the laser light position. If the (Figure 28)

17 laser light is not aligned, the screen will display prompts to move it left, right, up or down (Figure 29). Turn, tilt, or raise the camera to move the laser light. If directed to move the laser, make very minor adjustments, about one inch at a time, as instructed. 7. If the camera is placed too near or far from the board, the screen displays the message Move Camera Backward or Forward. Be sure the projector is between 5' 11 (1.5 m 3.35 m) from the display surface (or 14'/4.25 m if you are using the stylus only). Position the camera between 8" 12" (20 cm 30 cm) behind the projector. 8. After the calibration process is successfully completed, the laser will shut off. The now!board palette and your desktop will appear on the display surface. 9. To exit the calibration process at any time: Windows Press the esc escape button on your computer keyboard. Mac Press the CANCEL button on screen. 10. If you move the camera at any time during use, you will need to recalibrate. Click the Settings icon (Figure 30) in the now!board palette and choose Calibrate. (Figure 29) (Figure 30)

18 Using the Stylus Do not use the stylus on surfaces that may scratch, such as drywall or painted surfaces. Use the stylus only on hard, smooth surfaces, such as dry-erase boards. 1. The stylus requires 2 x 1.5 V (AAA) batteries. Follow the battery instructions on page The camera needs to see the light in the stylus at all times. Hold the stylus correctly as shown to ensure a clear line of sight between the stylus and the camera. Watch that your hand, body, or other objects in the room are not blocking the stylus or the camera. Correct Do not block the light in the stylus: Incorrect 3. Press and hold the tip against the display surface to select or write. The tip will depress slightly when engaged. 4. When writing, keep the stylus completely flat against the display surface, with the tip engaged, as shown (Figure 31). The stylus will not write if the tip is not engaged.

19 (Figure 31) 5. The side button on the stylus is a right-click (Windows) or control-click (Mac) button. The now!board stylus can control your PC similarly to a mouse. Mouse Function Left click Right click (Windows) Control click (MAC) Stylus Action Press down on the stylus tip. Position the stylus tip over the object on the screen and press the side button. Note: Do not press the side button when writing or calibrating. 6. The green light inside the stylus is an indicator light. Flashes intermittently stylus is on Flashes rapidly low battery Solid on tip or side button is engaged Using the Wand Use the wand on uneven surfaces such as walls, projector screens, or any surface that may potentially be scratched. 1. The wand requires 2 x 1.5 V (AAA) batteries. Follow the battery instructions on page Be sure the projector is between 5' and 11' (1.5 m and 3.35 m) from the display surface. Be sure the camera is 8" 12" (20 cm 30 cm) behind the projector. The wand will not work consistently if the camera is more than 12' (3.65 m) from the display surface. 3. The camera needs to see the tip of the wand at all times. Note: there is no visible light in the tip of the wand. Watch that your hand, body, or other objects in the room are not blocking the tip of the wand or the camera. 4. Gently pull the tip to extend the wand to the desired length. 5. Press and release the button on the wand to select icons from the toolbar. Press and hold the button when writing. Note: there is no right-click/control-click functionality with the wand.

20 Using the now!board Palette The now!board Palette (Figure 32) includes tools for writing, typing, drawing, and presenting your information. (Figure 32) To reposition the palette anywhere on your desktop, click and drag in the gray area. Palette Buttons Icon Name Function

21 Icon Name Function Select Pen The select arrow is used just like your mouse cursor. Use this tool for clicking links and selecting objects or menus on the desktop. The pen tool changes your cursor icon to look like a pen. Use this to draw on the screen in either whiteboard mode, on your desktop, or on top of other programs. You can change the pen s width and color using other tools on the palette. To draw or write, press and hold the stylus tip against the display surface. To draw or write with the wand, press and hold the button on the handle. When the pen tool is used, by default the Save, Close image, and Undo tools are activated. The Open and Redo tools are deactivated. Once you mark with the pen, you must save or discard the current annotations before opening a new file. Color Use this to change the color of the ink of the pen or highlighter. The color selections of the pen and the highlighter are independent of one another. Line Width This tool is only active and available when the pen has been activated first. Use this to change the width of the pen ink stroke. Note: The width of the highlighter ink stroke cannot be changed. Scale Undo Use this to change the shape, scale, or location of anything drawn on the whiteboard or desktop. Click on the scale icon, then draw a circle around the object(s) you wish to edit. Objects become outlined when they are selected. To scale the selection, drag a corner or side bar. To move the selected object(s), click and drag in the middle of the selection to reposition on the whiteboard or desktop. Press this to undo the last user action such as a pen stroke, highlight or scaling on the whiteboard or desktop. The icon is gray when there is nothing to undo. Keyboard Press this to access the default virtual keyboard application on your computer. Use the stylus or wand to select letters or key functions. Note: Make sure your computer cursor is positioned where you would like the text to appear.

22 Icon Name Function Open Use this tool to open a file from a user-defined location. In desktop mode, the following image file types may be opened: Jpeg, Gif, Tiff, BMP, PNG and now!board files (.whiteboard). In whiteboard mode, only now!board files (.whiteboard) may be opened. Close To close an image or whiteboard file without closing the now!board program, click the on the toolbar. Print Settings Minimize Palette Maximize Palette Press this to print the current desktop screen or whiteboard file. Use this to access now!board program settings including recalibration, software updates, screen resolution and program version information. See now!board Settings section, page 25, for more information. Use this to minimize the Tool Palette. The palette will shrink into the top-left corner of the screen and appear as this icon: To reposition the palette anywhere on your desktop, click and drag in the gray area. Whiteboard To maximize the palette, click on the +. Press this icon to toggle between whiteboard and desktop modes. Use the navigation bar (see below) at the bottom of the whiteboard screen to add/delete whiteboard pages, and navigate through multiple pages. You can toggle back and forth between whiteboard and the desktop without disruption to either mode. Note: Your computer s taskbar/dock will not be visible in whiteboard mode.

23 Icon Name Function Eraser Erase All Erase Drawing Use this to erase ink strokes manually by moving the stylus or the wand tip back and forth over the desired area to be erased. Use this to clear the current whiteboard page or desktop screen of all ink strokes. Use this to erase entire independent ink strokes by touching each object with the stylus or wand tip. Highlight Redo Use this tool to create transparent ink strokes on top of whiteboard or desktop contents. The color of the highlighter ink can be changed using the Color icon. The width of the highlight stroke cannot be changed. When the highlighter is used, by default the Save, Close Image, and Undo tools are activated. The Open and Redo tools are deactivated. Once you highlight, you must save or discard the current annotations before opening a new file. Select Redo to cancel the last undo action. The icon is gray when there is nothing to redo. Screen Snapshot Use this tool to create and save an instant screenshot of your desktop, programs, or whiteboard page without stopping to save through the traditional save and file naming steps. Click the icon. The palette will disappear momentarily to indicate a successful snapshot has been taken. Snapshots are automatically saved as jpeg images and are date/time stamped in their file name. The default location for saved snapshots is: Windows: documents > now!board Mac: documents > now!board Save No Update to Select this to save the current whiteboard or desktop ink annotations to your computer. The Save As dialogue box will appear, along with the virtual keyboard for naming files. Note: Your computer keyboard and mouse can also be used for naming and saving files.

24 Icon Name Function Save The default filepath is nowboard > mydocuments The icon is gray when there is nothing to save. Shortcuts Help Access shortcut links to mynowboard.com, desktop, and my computer. Launch to access FAQ and troubleshooting components as well as the digital User Manual. Note: If experiencing difficulty with your stylus, wand or camera, use your computer s mouse to click and launch Help. For the most up-to-date Help, an internet connection is recommended to access online Help documentation. Close Software Click to exit the now!board software. The software will ask if you would like to save changes to the transparent window (whiteboard or desktop) before closing. Stylus On/Off This indicates if the stylus or wand is in use and being actively seen by the now!board camera. When pressing the stylus against the board correctly, the status light will turn green indicating the tip has been depressed and the camera can see the stylus without issue. The light turns red when either the stylus tip is NOT in use or if the stylus is in use but the camera is unable to see the stylus clearly. This applies to the wand as well. See Using the Stylus/Wand and Troubleshooting sections for more information.

25 now!board Settings When you click the now!board Settings icon, this menu will appear (Figure 33). (Figure 33) Settings Icon Name Function Additional Information Calibrate Click this to recalibrate now!board. Be sure the camera is set at the correct distance (between 5 14 feet from the display surface) and then place the laser light within the center of the red circle. Follow the on-screen prompts. N/A This setting can only be changed when the camera is connected. Enable Click Check Enable Click to play a sound while pressing the stylus on the board. This setting can only be changed when the camera is connected. N/A Update Camera Firmware Update the camera firmware. This setting can only be changed when the camera is connected. N/A Update Software Click this to check for software updates. The latest software will always be posted at mynowboard.com. N/A Keep Laser On Screen Resolution Do not check this box unless directed by now!board customer support. The laser automatically turns on and off during calibration. Displays screen resolution information. Make sure your computer screen resolution is set to 1024 x 768. Most N/A Screen resolution varies with systems.

26 Icon Name Function Additional Information projectors will default to this setting. To change your computer s resolution, go to: Windows: Control Panel > Display Mac: Settings > Display Camera USB Connection Indicator Ceiling Mount Camera This icon is green when the camera is connected properly via the USB cord, and is red if the camera is not detected. Check this ONLY if you are mounting the now!board camera upside down to a ceiling-mounted projector. N/A N/A Version Displays the software version currently running. N/A Maintaining now!board Cleaning now!board Follow these guidelines when cleaning the outside surfaces of now!board : Disconnect the USB cable from your computer and camera. Use a damp, soft, lint-free cloth to clean the exterior of the now!board camera, stylus and wand. Keep all now!board equipment away from water and moisture. DO NOT use aerosol sprays, solvents or abrasives to clean any now!board equipment. Battery Information and Installation WARNING! To avoid battery leakage, please follow these instructions carefully. Failure to follow these instructions can result in battery-acid leakage that may cause burns, personal injury, and property damage. The now!board stylus and wand each require: 2 x 1.5 V AAA batteries Batteries should be installed or replaced by an adult. To install batteries in the stylus: o The battery compartment is located on the underside of the stylus. o Remove the battery-compartment door. o Install batteries as indicated inside the compartment. o Replace compartment door.

27 To install batteries in the wand: o The battery compartment is located on the handle of the wand. o Use a Phillips screwdriver to remove the screw on the battery door. o Remove the battery-compartment door. o Install batteries as indicated inside the compartment. o Replace compartment door. Battery Care and Maintenance Tips Use two (2) AAA batteries (in both the stylus and wand). Be sure to insert batteries correctly (with adult supervision) and always follow the product and battery manufacturer s instructions. Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium) batteries. Do not mix new and used batteries. Insert battery with the correct polarity. Positive (+) and negative (-) ends must be inserted in the correct directions as indicated inside the battery compartment. Do not recharge non-rechargeable batteries. Only charge rechargeable batteries under adult supervision. Remove rechargeable batteries from the product before charging. Only use batteries of the same or equivalent type. Do not short-circuit the supply terminals. Always remove weak or dead batteries from the product. Remove batteries if product will be stored for an extended period of time. Store at room temperature. Please retain these instructions for future reference. Warranty and Registration For warranty and product registration, please visit mynowboard.com. Software Update Be sure to check for the latest version of the now!board software by clicking on the Settings icon in the palette and choosing Update Software. You can also download the latest version at mynowboard.com. Carrying the Device The now!board carrying case is designed to hold your now!board securely. Note: Be sure to remove batteries from the stylus and wand before storing to help prevent battery depletion. Troubleshooting and Support See the table below for assistance with technical issues. For additional assistance, please visit or call

28 Troubleshooting Issue The calibration screen keeps telling me to move the laser. Solution Make sure the now!board camera is 8" 12" (20 cm 30 cm) behind the projector. Make sure the camera is the appropriate distance from the display surface (5' 11' if using the wand and 5' 14' if using the stylus only). See Setting Up Your now!board Camera for more information. Bright lighting such as halogen lights may cause interference with now!board. Be sure that your projector and screen resolution are set at 1024 x 768. To change the resolution on your computer, go to: Windows: Control Panel > Display Mac: Settings > Display The stylus won t write, or writes intermittently. The camera needs to see the light in the stylus at all times. Watch that your hand, body or other objects in the room are not blocking the stylus or the camera. Be sure the tip is continuously depressed on the surface when writing.

29 Replace the batteries in the stylus when the green light is flashing quickly. Do not press the side button on the stylus while writing or calibrating. The mouse cursor or pen does not align with where I click on the screen. Using your computer keyboard, click on the Settings icon on the palette and then select Calibrate. To increase accuracy, be sure to click each of the nine blue calibration points directly in their centers. I m having difficulty double clicking to open folders or files. The wand won t write, or writes intermittently. Use the rightclick/control-click button on the side of the stylus to access file and folder menus on the desktop or to launch programs. The camera needs to see the tip of the wand at all times. Watch that your hand, body or other objects in the room are not blocking the wand tip or the camera. Hold the button down firmly and continuously to write. Replace the batteries in the wand. I m pressing to select a tool, link or other object, but I am getting no response. Be sure you are using the Select arrow (mouse cursor), instead of the pen.

30 Be sure that you are holding the stylus correctly (see Setup) and not pressing the side button. I am seeing some streaks on the projection surface while I write. Bright lighting such as halogen lights may cause interference with now!board. Turn off light sources that may potentially interfere. Disconnect other USB devices connected to the computer that may be interfering (such as a USB mouse or mp3 player). Reconnect them one at a time to identify which one is the cause. I connected the camera, but the software says the camera isn t connected. Disconnect the camera and plug into another USB port on your computer. Make sure the USB cable is plugged in both the computer and the camera. When I connect the camera, my mouse cursor acts erratically or gets stuck in the corner of the screen. Disconnect other USB devices connected to the computer that may be interfering (such as a USB mouse or mp3 player). Reconnect them one at a time to identify which one is the cause. Bright lighting such as halogen lights may cause interference with now!board. Turn off light sources that may potentially interfere.

31 now!board installation failed. See the Hardware and Software Requirements for Installation section. Windows users: Be sure that Microsoft s.net Framework 3.5 or greater is installed.