Release Notes. VidyoClient API for Browser Plug-in. Version (60) June, 2014 Doc. Rev A

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1 Release Notes VidyoClient API for Browser Plug-in Version (60) June, 2014 Doc. Rev A Important: Please review the list of known issues and limitations before installing Vidyo, Inc. all rights reserved. Vidyo s technology is covered by one or more issued or pending United States patents, as more fully detailed on the Patent Notice page of Vidyo's website as well as issued and pending international patents. The VIDYO logotype is a registered trademark of Vidyo, Inc. in the United States and certain other countries, and is a trademark of Vidyo, Inc. throughout the world. VIDYO and the Vidyo family of marks are trademarks of Vidyo, Inc. in the United States and throughout the world.

2 VidyoClient API for Browser Plug-in Version (60) The VidyoClient API for Browser Plug-in is the interface for third-party web applications to integrate with the VidyoClient library to build custom web client applications. It allows video rendering and control using JavaScript from inside the browser. A rich set of APIs manage the overall configuration and control of the pre-call and in-call state machine of the VidyoClient library. What s New in this Release Added a new Mac installer that provides notification upon installation completion. Made usability improvements. Resolved issues from the previous release. VidyoClient API for Browser Plug-in Version (60) Page 2

3 Compatibility To determine which version of the VidyoPortal your VidyoClient API for Browser Plug-in release is compatible with, log in to your account on support.vidyo.com and refer to the Compatibility Matrix. The following table defines the compatibility between VidyoClient API for Browser Plug-in, OS platforms, and browsers. VidyoClient API for Compatible Platforms Browser Plug-in Windows XP SP3 32-bit and 64-bit Windows 7 32-bit and 64-bit Windows 8 32-bit and 64-bit Windows bit and 64-bit Mac OS 10.6 and later Compatible Browsers Chrome Versions 33, 34 Firefox Versions 28, 29 Internet Explorer 8 (Windows XP SP3, Windows 7) Internet Explorer 9 32-bit (Windows 7) Internet Explorer 10 (Windows 7 and Windows 8) Internet Explorer 11 (Windows 7 and Windows 8.1) Safari (Mac OSX ) Safari 6.1 (Mac OSX , , ) Safari (Mac OSX ) Notes: The VidyoClient API for Browser Plug-in may run successfully in environments other than those listed in the table above; however, only these environments have been tested by Vidyo. Vidyo has tested the VidyoClient API for Browser Plug-in using the out-of-box settings. Issues may occur when using different browsers and security settings. Compatibility Page 3

4 Resolved Issues Resolved issues in VidyoClient API for Browser Plug-in version (60) include the following: When using Windows 8.1 and a USB speakerphone, audio artifacts do not affect the call quality. When two displays are connected, sharing the entire desktop is now supported. The Mac VidyoClient API for Browser Plug-in installer now provides a success/failure confirmation. When using Windows 7 with Chrome, switching from full screen mode back to normal screen does not create artifacts in the browser border. In previous versions, joining a call would occasionally fail with a 2002 error; this version resolves this issue. Resolved Issues Page 4

5 Known Issues and Limitations Known issues and limitations in the VidyoClient API for Browser Plug-in version (60) include the following: Browser-related issues: Various issues may occur when using the VidyoClient API for Browser Plug-in with certain browser and operating system combinations, such as the following: When using IE 9 and IE 10, the ESC key does not allow the user to get out of full screen mode. On Windows 7 or 8 64-bit, the Browser Plug-in might not get detected by IE 10 with Enhanced Protected mode set to On. When a browser is running in Metro mode on Windows 8 or Windows 8.1, the Browser Plug-in might will get detected. When using Google Chrome version 32 and above, the Browser Plug-in must be enabled on the first use. The Browser Plug-in does not support IE browsers that are running in Admin mode. Sharing issues: When sharing a document, the Share may not appear correctly on the receiving side. This may occur when covering the shared window by another window, when the shared application is not in focus while using two monitors, when minimizing the shared window, and when moving to full screen mode. In rare cases, the sharing might stop when minimizing the shared window. Sharing Windows applications may result in flickering on both the sending and receiving sides. On Windows 7, 8 or bit, if a user attempts to share a document or application when using IE 10 with Enhanced Protected mode set to On, the entire desktop gets shared. When using IE with Enhanced Protected Mode is set to On, any shared application will be grayed out when the shared item is in the background. If the user shares the browser on which the Browser Plug-in is running, the application starts blinking. If you have more than two displays connected, you cannot share entire desktops. Various issues may occur with video device selection. These issues include the Logitech HD Pro Webcam C920, Logitech BCC950 ConferenceCam, and Microsoft LifeCam NX-6000 not getting automatically selected in some cases. When using the Browser Plug-in, do not reload the browser tab while on a call, do not disconnect USB peripheral devices during calls, and do not run several instances of the Browser Plug-in on the same machine. These are unsupported use cases. In some cases, the name labels of the participants do not appear. High CPU utilization may occur when joining a conference call on a Mac. Known Issues and Limitations Page 5

6 When using a Mac, the name labels of the participants are pixelated, too small, and cannot be read. If the VidyoRouter is down, the Browser Plug-in continues to try to rejoin the call without timing out. Logs: To access the logs, refer to these locations: VidyoClient API for Browser Plug-in logs on Windows C:\Users\'user'\AppData\Local\Vidyo\Data\User VidyoClient API for Browser Plug-in logs on Mac ~/Library/Logs/VidyoWeb Known Issues and Limitations Page 6