NXC2500. User s Guide. Quick Start Guide. Wireless LAN Controller. Default Login Details. Version 4.00 Edition 1, 05/2013

Transcription

1 NXC2500 Wireless LAN Controller Version 4.00 Edition 1, 05/2013 Quick Start Guide User s Guide Default Login Details IP Address User Name admin Passwordwww.zyxel.com 1234 Copyright 2013 ZyXEL Communications Corporation

2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation Quick Start Guide The Quick Start Guide is designed to show you how to make the NXC hardware connections and access the Web Configurator. CLI Reference Guide The CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI commands to configure the NXC. Note: It is recommended you use the Web Configurator to configure the NXC. Web Configurator Online Help Click the help icon in any screen for help in configuring that screen and supplementary information. 2 NXC2500 User s Guide

3 Contents Overview Contents Overview User s Guide...15 Introduction...17 Hardware Installation and Connection...23 The Web Configurator...29 Technical Reference...47 Dashboard...49 Monitor...59 Registration...85 Wireless...89 Interfaces Policy and Static Routes Zones NAT ALG IP/MAC Binding Captive Portal User/Group AP Profile MON Profile Addresses Services Schedules AAA Server Authentication Method Certificates System Log and Report File Manager Diagnostics Packet Flow Explore Reboot Shutdown Troubleshooting NXC2500 User s Guide 3

4 Contents Overview 4 NXC2500 User s Guide

5 Table of Contents Table of Contents Contents Overview...3 Table of Contents...5 Part I: User s Guide Chapter 1 Introduction Overview Zones, Interfaces, and Physical Ports Interface Types Example Interface and Zone Configuration Applications AP Management Wireless Security Captive Portal Load Balancing Dynamic Channel Selection User-Aware Access Control Management Overview Object-based Configuration Starting and Stopping the NXC...22 Chapter 2 Hardware Installation and Connection Rack-mounted Installation Rack-Mounted Installation Procedure Front Panel Front Panel LEDs Rear Panel...27 Chapter 3 The Web Configurator Overview Access The Main Screen Title Bar Navigation Panel...38 NXC2500 User s Guide 5

6 Table of Contents Warning Messages Tables and Lists...41 Part II: Technical Reference Chapter 4 Dashboard Overview What You Can Do in this Chapter Dashboard CPU Usage Memory Usage Session Usage DHCP Table Number of Login Users...58 Chapter 5 Monitor Overview What You Can Do in this Chapter What You Need to Know Port Statistics Port Statistics Graph Interface Status Traffic Statistics Session Monitor IP/MAC Binding Monitor Login Users Dynamic Guest USB Storage AP List Station Count of AP Radio List AP Mode Radio Information Station List Detected Device View Log View AP Log...83 Chapter 6 Registration NXC2500 User s Guide

7 Table of Contents 6.1 Overview What You Can Do in this Chapter What you Need to Know Registration Service...87 Chapter 7 Wireless Overview What You Can Do in this Chapter What You Need to Know Controller AP Management Edit AP List MON Mode Add/Edit Rogue/Friendly List Load Balancing Disassociating and Delaying Connections DCS Technical Reference Dynamic Channel Selection Load Balancing Chapter 8 Interfaces Interface Overview What You Can Do in this Chapter What You Need to Know Ethernet Summary Edit Ethernet Object References Add/Edit DHCP Extended Options VLAN Interfaces VLAN Summary Add/Edit VLAN Technical Reference Chapter 9 Policy and Static Routes Overview What You Can Do in this Chapter What You Need to Know Policy Route NXC2500 User s Guide 7

8 Table of Contents Add/Edit Policy Route Static Route Static Route Setting Technical Reference Chapter 10 Zones Overview What You Can Do in this Chapter What You Need to Know Zone Add/Edit Zone Chapter 11 NAT Overview What You Can Do in this Chapter NAT Summary Add/Edit NAT Technical Reference Chapter 12 ALG Overview What You Can Do in this Chapter What You Need to Know Before You Begin ALG Technical Reference Chapter 13 IP/MAC Binding Overview What You Can Do in this Chapter What You Need to Know IP/MAC Binding Summary Edit IP/MAC Binding Add/Edit Static DHCP Rule IP/MAC Binding Exempt List Chapter 14 Captive Portal Overview NXC2500 User s Guide

9 Table of Contents Captive Portal Type What You Can Do in this Chapter Captive Portal Add Exceptional Services Auth. Policy Add/Edit Login Page Custom Login and Access Pages External or Uploaded Web Portal Details Chapter 15 User/Group Overview What You Can Do in this Chapter What You Need To Know User Summary Add/Edit User Group Summary Add/Edit Group Setting Edit User Authentication Timeout Settings Add/Edit Dynamic Guest Group User Aware Login Example Guest Manager Login Example MAC Address Add/Edit MAC Address Chapter 16 AP Profile Overview What You Can Do in this Chapter What You Need To Know Radio Add/Edit Radio Profile SSID SSID List Security List MAC Filter List Chapter 17 MON Profile Overview What You Can Do in this Chapter What You Need To Know NXC2500 User s Guide 9

10 Table of Contents 17.2 MON Profile Add/Edit MON Profile Technical Reference Chapter 18 Addresses Overview What You Can Do in this Chapter What You Need To Know Address Summary Add/Edit Address Address Group Summary Add/Edit Address Group Rule Chapter 19 Services Overview What You Can Do in this Chapter What You Need to Know Service Summary Add/Edit Service Rule Service Group Summary Add/Edit Service Group Rule Chapter 20 Schedules Overview What You Can Do in this Chapter What You Need to Know Schedule Summary Add/Edit Schedule One-Time Rule Add/Edit Schedule Recurring Rule Chapter 21 AAA Server Overview What You Can Do in this Chapter What You Need To Know Active Directory / LDAP Add/Edit Active Directory / LDAP Server RADIUS Add/Edit RADIUS NXC2500 User s Guide

11 Table of Contents Chapter 22 Authentication Method Overview What You Can Do in this Chapter Before You Begin Authentication Method Add Authentication Method Chapter 23 Certificates Overview What You Can Do in this Chapter What You Need to Know Verifying a Certificate My Certificates Add My Certificates Edit My Certificates Import Certificates Trusted Certificates Edit Trusted Certificates Import Trusted Certificates Technical Reference Chapter 24 System Overview What You Can Do in this Chapter Host Name USB Storage Date and Time Pre-defined NTP Time Servers List Time Server Synchronization Console Speed DNS Overview DNS Server Address Assignment Configuring the DNS Screen Address Record PTR Record Adding an Address/PTR Record Domain Zone Forwarder Add Domain Zone Forwarder MX Record Add MX Record NXC2500 User s Guide 11

12 Table of Contents Add Service Control WWW Overview Service Access Limitations System Timeout HTTPS Configuring WWW Service Control Service Control Rules HTTPS Example SSH How SSH Works SSH Implementation on the NXC Requirements for Using SSH Configuring SSH Examples of Secure Telnet Using SSH Telnet FTP SNMP Supported MIBs SNMP Traps Configuring SNMP Authentication Server Add/Edit RADIUS Client Language Chapter 25 Log and Report Overview What You Can Do In this Chapter Daily Report Log Settings Log Settings Summary Edit System Log Settings Edit USB Storage Log Settings Edit Remote Server Log Settings Log Category Settings Chapter 26 File Manager Overview What You Can Do in this Chapter What you Need to Know Configuration File Firmware Package NXC2500 User s Guide

13 Table of Contents 26.4 Shell Script Chapter 27 Diagnostics Overview What You Can Do in this Chapter Diagnostics Diagnostics Files Packet Capture Packet Capture Files Example of Viewing a Packet Capture File Core Dump Core Dump Files System Log Wireless Frame Capture Wireless Frame Capture Files Chapter 28 Packet Flow Explore Overview What You Can Do in this Chapter The Routing Status Screen The SNAT Status Screen Chapter 29 Reboot Overview What You Need To Know Reboot Chapter 30 Shutdown Overview What You Need To Know Shutdown Chapter 31 Troubleshooting Overview General Wireless Resetting the NXC Getting More Troubleshooting Help NXC2500 User s Guide 13

14 Table of Contents Appendix A Log Descriptions Appendix B Common Services Appendix C Importing Certificates Appendix D Wireless LANs Appendix E Legal Information Index NXC2500 User s Guide

15 PART I User s Guide 15

16 16

17 CHAPTER 1 Introduction 1.1 Overview The NXC is a comprehensive wireless LAN controller. Its flexible configuration helps network administrators set up wireless LAN networks and efficiently enforce security policies over them. In addition, the NXC provides excellent throughput, making it an ideal solution for reliable, secure service. The NXC s security features include certificates. It also provides captive portal configuration, NAT, port forwarding, policy routing, DHCP server, extensive wireless AP control options, and many other powerful features. Flexible configuration helps you set up the network and enforce security policies efficiently. The front panel physical Gigabit Ethernet ports (labeled P1, P2, P3, and so on) are mapped to Gigabit Ethernet (ge) interfaces. By default P1 is mapped to ge1, P2 is mapped to ge2 and so on. The default LAN IP address is The default administrator login user name and password are admin and 1234 respectively. 1.2 Zones, Interfaces, and Physical Ports Here is an overview of zones, interfaces, and physical ports in the NXC. Table 1 Zones, Interfaces, and Physical Ethernet Ports Zones A zone is a group of interfaces. (LAN) Interfaces (Ethernet, VLAN) Physical Ethernet Ports Interfaces are logical entities that (layer-3) packets pass through. Use interfaces in configuring zones, policy routes, static routes, and NAT. Port combine physical ports into interfaces. The physical port is where you connect a cable. (P1, P2, P3, and so on) Interface Types There are two types of interfaces in the NXC. In addition to being used in various features, interfaces also describe the network that is directly connected to it. Ethernet interfaces are the foundation for defining other interfaces and network policies. NXC2500 User s Guide 17

18 Chapter 1 Introduction VLAN interfaces recognize tagged frames. The NXC automatically adds or removes the tags as needed. Each VLAN can only be associated with one Ethernet interface. Note: By default, all Ethernet interfaces are placed into vlan0, allowing the NXC to function as a bridge device Example Interface and Zone Configuration This section introduces the NXC s default zone member physical interfaces and the default configuration of those interfaces. The following figure uses letters to denote public IP addresses or part of a private IP address. Figure 1 Default Network Topology Table 2 NXC Sample Topology PORT INTERFACE ZONE P1~P6 ge1~ge6 LAN (vlan0) IP ADDRESS AND DHCP SETTINGS , DHCP server enabled SUGGESTED USE WITH DEFAULT SETTINGS Dedicated LAN connections CONSOLE N/A None None Local management The LAN zone contains the ge1~ ge6 interfaces (physical ports P1~P6). By default, all LAN interfaces are put in vlan0. The console port is not in a zone and can be directly accessed by a computer attached to it using a special console-to-ethernet adapter. 18 NXC2500 User s Guide

19 Chapter 1 Introduction 1.3 Applications These are some example applications for your NXC AP Management Manage multiple separate Access Points (APs) from a single, persistent location. APs can also be configured to monitor for rogue APs. Figure 2 AP Management Example B C D A Here, the NXC (A) connects to a number of Power over Ethernet (PoE) devices (B). They connect to the managed Access Points (C), such as NWA5160N, NWA5550-N, NWA5560-N, NWA5121-NI or NWA5123-NI, which in turn provide access to the network for the wireless clients (D) within their broadcast radius Wireless Security Keep the connections between wireless clients and your APs secure with the NXC s comprehensive wireless security tools. APs can be configured to require WEP and WPA encryption from all wireless clients attempting to associate with them. Furthermore, you can protect your network by monitoring for rogue APs. Rogue APs are wireless access points operating in a network s coverage area that are not under the control of the network s administrators, and can potentially open up critical holes in a network s security policy. Note: Monitoring for rogue APs is not supported by the NWA5121-N, NWA5121-NI and NWA5123-NI when they are in managed AP mode. NXC2500 User s Guide 19

20 Chapter 1 Introduction Captive Portal The NXC can be configured with a captive portal, which intercepts all network traffic, regardless of address or port, until a connecting user authenticates his or her session, through a designated login Web page. Figure 3 Applications: Captive Portal The captive portal page only appears once per authentication session. Unless a session times out or a user closes the connection, he or she generally will not see it again during the same session Load Balancing With load balancing you can easily distribute wireless traffic across multiple APs to relieve strain on your network. When a station becomes overloaded, it can automatically delay a connection until the client associates with another network, or it can alternatively disassociate idle clients or those clients with weak connections from the network Dynamic Channel Selection The NXC can automatically select the radio channel upon which its APs broadcast by scanning the area around those APs and determining what channels are currently being used by other devices not connected to the network User-Aware Access Control Set up security policies that restrict access to sensitive information and shared resources based on the user who is trying to access it. 20 NXC2500 User s Guide

21 Chapter 1 Introduction 1.4 Management Overview You can use the following ways to manage the NXC. Web Configurator The Web Configurator allows easy NXC setup and management using an Internet browser. This User s Guide provides information about the Web Configurator. Command-Line Interface (CLI) The CLI allows you to use text-based commands to configure the NXC. You can access it using remote management (for example, SSH or Telnet) or via the physical or Web Configurator console port. See the Command Reference Guide for CLI details. The default settings for the console port are as follows: Table 3 Console Port Default Settings SETTING VALUE Speed bps Data Bits 8 Parity None Stop Bit 1 Flow Control Off 1.5 Object-based Configuration The NXC stores information or settings as objects. You use these objects to configure many of the NXC s features and settings. Once you configure an object, you can reuse it in configuring other features. When you change an object s settings, the NXC automatically updates all the settings or rules that use the object. You can create address objects based on an interface s IP address, subnet, or gateway. The NXC automatically updates every rule or setting that uses these objects whenever the interface s IP address settings change. For example, if you change an Ethernet interface s IP address, the NXC automatically updates the rules or settings that use the interface-based, LAN subnet address object. You can use the Configuration > Object screens to create objects before you configure features that use them. If you are in a screen that uses objects, you can also usually select Create new Object to be able to configure a new object. Use the Object Reference screen to see what objects are configured and which configuration settings reference specific objects. NXC2500 User s Guide 21

22 Chapter 1 Introduction 1.6 Starting and Stopping the NXC Here are some of the ways to start and stop the NXC. Always use Maintenance > Shutdown or the shutdown command before you turn off the NXC or remove the power. Not doing so can cause the firmware to become corrupt. Table 4 Starting and Stopping the NXC METHOD Turning on the power Rebooting the NXC Using the RESET button Clicking Maintenance > Shutdown > Shutdown or using the shutdown command Disconnecting the power A cold start occurs when you turn on the power to the NXC. The NXC powers up, checks the hardware, and starts the system processes. A warm start (without powering down and powering up again) occurs when you use the Reboot button in the Reboot screen or when you use the reboot command. The NXC writes all cached data to the local storage, stops the system processes, and then does a warm start. If you press the RESET button, the NXC sets the configuration to its default values and then reboots. Clicking Maintenance > Shutdown > Shutdown or using the shutdown command writes all cached data to the local storage and stops the system processes. Wait for the device to shut down and then manually turn off or remove the power. It does not turn off the power. Power off occurs when you turn off the power to the NXC. The NXC simply turns off. It does not stop the system processes or write cached data to local storage. The NXC does not stop or start the system processes when you apply configuration files or run shell scripts although you may temporarily lose access to network resources. 22 NXC2500 User s Guide

23 CHAPTER 2 Hardware Installation and Connection 2.1 Rack-mounted Installation Note: ZyXEL provides a sliding rail accessory for your use with your device. Please contact your local vendor for details. The NXC can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with other equipment. Follow the steps below to mount your NXC on a standard EIA rack using a rackmounting kit. Make sure the rack will safely support the combined weight of all the equipment it contains and that the position of the NXC does not make the rack unstable or top-heavy. Take all necessary precautions to anchor the rack securely before installing the unit. Note: Leave 10 cm of clearance at the sides and 20 cm in the rear. Use a #2 Phillips screwdriver to install the screws. Note: Failure to use the proper screws may damage the unit Rack-Mounted Installation Procedure 1 Align one bracket with the holes on one side of the NXC and secure it with the included bracket screws (smaller than the rack-mounting screws). NXC2500 User s Guide 23

24 Chapter 2 Hardware Installation and Connection 2 Attach the other bracket in a similar fashion. 24 NXC2500 User s Guide

25 Chapter 2 Hardware Installation and Connection 3 After attaching both mounting brackets, position the NXC in the rack by lining up the holes in the brackets with the appropriate holes on the rack. Secure the NXC to the rack with the rack-mounting screws. 2.2 Front Panel This section gives you an overview of the front panel. Figure 4 NXC Front Panel 1000Base-T Ports The 1000Base-T auto-negotiating, auto-crossover Ethernet ports support 100/1000 Mbps Gigabit Ethernet so the speed can be 100 Mbps or 1000 Mbps. The duplex mode can be both half or full duplex at 100 Mbps and full duplex only at 1000 Mbps. An auto-negotiating port can detect and NXC2500 User s Guide 25

26 Chapter 2 Hardware Installation and Connection adjust to the optimum Ethernet speed (100/1000 Mbps) and duplex mode (full duplex or half duplex) of the connected device. An auto-crossover (auto-mdi/mdi-x) port automatically works with a straight-through or crossover Ethernet cable. Default Ethernet Settings The factory default negotiation settings for the Ethernet ports on the NXC are: Speed: Auto Duplex: Auto Flow control: On (you cannot configure the flow control setting, but the NXC can negotiate with the peer and turn it off if needed) USB 2.0 Ports Connect a USB storage device to a USB port on the NXC to archive the NXC system logs or save the NXC operating system core dump to it Front Panel LEDs The following table describes the front panel LEDs. Table 5 Front Panel LEDs LED COLOR STATUS PWR Off The NXC is turned off. Green On The NXC is turned on. Red On There is a hardware component failure. Shut down the device, wait for a few minutes and then restart the device (see Section 1.6 on page 22). If the LED turns red again, then please contact your vendor. SYS Green Off The NXC is not ready or has failed. On The NXC is ready and running. Blinking The NXC is booting. Red On The NXC had an error or has failed. P1~P6 Green On This port has a successful link to a 10/100 Mbps Ethernet network Blinking The NXC is sending or receiving packets to/from a 10/100 Mbps Ethernet network on this port Orange On This port has a successful link to a 1000 Mbps Ethernet network. Blinking The NXC is sending or receiving packets to/from a 1000 Mbps Ethernet network on this port Off There is no connection on this port. 26 NXC2500 User s Guide

27 Chapter 2 Hardware Installation and Connection 2.3 Rear Panel The rear panel contains a console port, a power switch and a connector for the power receptacle. Figure 5 NXC Rear Panel Console Port Connect this port to your computer (using an RS-232 cable) if you want to configure the NXC using the command line interface (CLI) via the console port. For local management, you can use a computer with terminal emulation software configured to the following parameters: VT100 terminal emulation bps No parity, 8 data bits, 1 stop bit No flow control Connect the male 9-pin end of the RS-232 console cable to the console port of the NXC. Connect the female end to a serial port (COM1, COM2 or other COM port) of your computer. NXC2500 User s Guide 27

28 Chapter 2 Hardware Installation and Connection 28 NXC2500 User s Guide

29 CHAPTER 3 The Web Configurator 3.1 Overview The NXC Web Configurator allows easy management using an Internet browser. In order to use the Web Configurator, you must: Use Internet Explorer 7.0 and later or Firefox 1.5 and later Allow pop-up windows Enable JavaScript (enabled by default) Enable Java permissions (enabled by default) Enable cookies The recommended screen resolution is 1024 x 768 pixels and higher. 3.2 Access 1 Make sure your NXC hardware is properly connected. See the Quick Start Guide. 2 Browse to The Login screen appears. 3 Enter the user name (default: admin ) and password (default: 1234 ). NXC2500 User s Guide 29

30 Chapter 3 The Web Configurator 4 Click Login. If you logged in using the default user name and password, the Update Admin Info screen appears. Otherwise, the dashboard appears. This screen appears every time you log in using the default user name and default password. If you change the password for the default user account, this screen does not appear anymore. 30 NXC2500 User s Guide

31 Chapter 3 The Web Configurator 3.3 The Main Screen The Web Configurator s main screen is divided into these parts: Figure 6 The Web Configurator s Main Screen A B C Title Bar A - Title Bar B - Navigation Panel C - Main Window The title bar provides some useful links that always appear over the screens below, regardless of how deep into the Web Configurator you navigate. Figure 7 Title Bar The icons provide the following functions. Table 6 Title Bar: Web Configurator Icons Logout Click this to log out of the Web Configurator. Help Click this to open the help page for the current screen. NXC2500 User s Guide 31

32 Chapter 3 The Web Configurator Table 6 Title Bar: Web Configurator Icons (continued) About Site Map Object Reference Console CLI Click this to display basic information about the NXC. Click this to see an overview of links to the Web Configurator screens. Click this to open a screen where you can check which configuration items reference an object. Click this to open the console in which you can use the command line interface (CLI). See the NXC CLI Reference Guide for details. Click this to open a popup window that displays the CLI commands sent by the Web Configurator. About Click About to display basic information about the NXC. Figure 8 About The following table describes labels that can appear in this screen. Table 7 About Boot Module Current Version Released Date OK This shows the version number of the software that handles the booting process of the NXC. This shows the firmware version of the NXC. This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released. Click this to close the screen. 32 NXC2500 User s Guide

33 Chapter 3 The Web Configurator Site Map Click Site MAP to see an overview of links to the Web Configurator screens. Click a screen s link to go to that screen. Figure 9 Site Map Object Reference Click Object Reference to open the Object Reference screen. Select the type of object and the individual object and click Refresh to show which configuration settings reference the object. Figure 10 Object Reference NXC2500 User s Guide 33

34 Chapter 3 The Web Configurator The fields vary with the type of object. The following table describes labels that can appear in this screen. Table 8 Object References Object Name This identifies the object for which the configuration settings that use it are displayed. Click the object s name to display the object s configuration screen in the main window. # This field is a sequential value, and it is not associated with any entry. Service This is the type of setting that references the selected object. Click a service s name to display the service s configuration screen in the main window. Priority If it is applicable, this field lists the referencing configuration item s position in its list, otherwise N/A displays. Name This field identifies the configuration item that references the object. Description If the referencing configuration item has a description configured, it displays here. Refresh Click this to update the information in this screen. Cancel Click Cancel to close the screen. Console The Console allows you to use CLI commands from directly within the Web Configurator rather than having to use a separate terminal program. In addition to logging in directly to the NXC s CLI, you can also log into other devices on the network through this Console. It uses SSH to establish a connection. Note: To view the functions in the Web Configurator user interface that correspond directly to specific NXC CLI commands, use the CLI Messages window (see Section on page 37) in tandem with this one. Figure 11 Console 34 NXC2500 User s Guide