Private Client Services. An eye for investment
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1 Private Client Services An eye for investment
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3 An individual approach Managing an investment portfolio requires many attributes, from a clearly defined investment mandate to well resourced market and investment research. But in our opinion, the over-riding element is a personal service. To us, a personal service means one where we get to know you. Designed to help guide our clients through the increasingly complex investment world, our personalised approach draws on the traditional client service values that have underpinned the firm since its foundation. The individual approach. Where you become our focus and we become one of your trusted advisers. 03
4 Investing for you Our investment services are designed to meet the demands of today s private investors by offering a tailored approach to portfolio management. By placing our investment managers as the primary contact point in any relationship, we ensure portfolios are built to suit your individual investment requirements and allow for fl exibility as and when those requirements change. Investors can expect a long term, face-to-face relationship managed by an experienced investment professional who, through regular contact, knows that listening to clients is crucial to meeting a client s expectations. 04
5 Understanding you Since our foundation as a partnership in 1945, we have understood the need for stability when it comes to gaining trust from our clients. With only four senior partners prior to incorporation in 2006, stability is engrained in our culture and something we see as a key attribute when looking to navigate the challenges that today s investors encounter. Today, we benefi t by being owned by Ackermans & van Haaren with its signifi cant market capitalisation and stockmarket listing providing fi nancial stability, combined with the immediate ownership by Delen Investments, allowing us to manage the business with a long term investment horizon. This longer term view matches that of many of our clients, whilst providing the fi nancial security and transparency required in today s fi nancially complex world. Building a relationship allows us to gain a good understanding of your investment requirements and your attitude to investment risk. After all, an investment portfolio means different things to different people; it might be intended to keep you in your retirement, help fi nance your daughter s wedding or grandchildren s education, or just be a rainy-day fund. You can expect a specialist service from us, where we do not try to be all things to all people, because we simply focus on investment management. Once we have understood your investment requirements we will construct an appropriate portfolio designed to meet your investment requirements, drawing upon our deep-rooted investment expertise. We recognise that our services are part of the wider picture of your personal and fi nancial circumstances and requirements. We therefore strongly encourage you to consider seeking advice from a specialist fi nancial advisory fi rm to help you assess your capacity to accept risk before you specify your investment requirements to us. We would of course be delighted, should you wish us to do so, to introduce you to such a fi rm. The fi rm has consistently been managed by investment practitioners with the conviction that having senior investment managers on the fi rm s management committee helps us stay focussed on putting our clients investment requirements fi rst. We also understand the importance of relationships. Thanks to our low staff turnover and lengthy careers our clients can look forward to a long-standing, personal relationship from JM Finn & Co; which is why we have many clients where we manage portfolios across multiple generations. 05
6 Discretionary Portfolio Management We focus on Discretionary Portfolio Management. This service entails the establishment of a core set of investment objectives and parameters and provides your dedicated investment manager with discretion to manage your portfolio to endeavour to meet these pre-specifi ed goals. Communication is central to a successful relationship and although we have discretion to manage the portfolio we will keep you appraised about your investments via a means that suits you. A discretionary service is suitable for investors who may not have the time and/or experience to manage a portfolio on a day to day basis. With the world s stockmarkets all the more accessible and investment products getting ever more complicated, many clients look to us to manage their investments. Our services 06
7 We manage discretionary portfolios for private clients, charities and trusts across a wide range of vehicles including: It is important to note that the tax treatment of all investments depends upon your individual circumstances and may be subject to change. JM Finn & Co does not give financial advice and you should discuss your specific circumstances with a tax adviser as the value of any tax relief available is subject to individual circumstances and levels and bases of taxation may change. Pensions Whether your existing pension is within an employer-sponsored scheme, a self-directed scheme such as a SIPP (Self-Invested Pension Plan) or a SSAS (Small Self Administered Scheme), our discretionary service could be appropriate for your pension scheme. Individual Savings Accounts Tax wrappers such as ISAs are important investment vehicles designed to encourage longer term saving. As a regulated ISA manager we can ensure your portfolio makes full use of any tax free allowance you may have available via an ISA. Trusts Trusts, in their various forms, are a core component of inheritance and tax planning when looking to secure assets for future generations. We have experience of managing portfolios held under trust and regularly work with third party administrators and specialists who might administer such schemes. Bonds and other tax wrappers As for trusts, our discretionary management service can also be appropriate for bonds that might be used as tax wrappers for certain investment portfolios. Advisory Services The foundations of our business are firmly rooted in stockbroking and advisory portfolio management where we provided advice for clients to act upon if they choose. Today, we still offer some advisory services for those clients who require it. Charities Our discretionary service appeals to many charities thanks to our focus on our clients. Charities and their trustees often place the level of service they receive above all else. Our long term experience in managing charity investments, coupled with our investment expertise, has seen us become a growing force across the charity investment world. Intermediaries and Professional Advisers As well as managing investment portfolios for private clients, we work closely with their professional advisers, be that their lawyer, accountant or financial adviser. Our experience has taught us that a family s investment portfolio might only be one aspect of their finances and they may, therefore, have additional reporting requirements via another trusted adviser. 07
8 Diversifying one s investments can be a sensible approach to reducing investment risk. This can be problematic for smaller portfolios such as those for your grandchildren or in family trusts or a JISA. Thanks to the longevity of our client relationships we often manage investment portfolios on behalf of multiple generations of the same family. To assist our clients in the management of these family investments, we have developed a range of unitised portfolios that are managed collectively with three distinct investment objectives, which can act as a suitable alternative to our core discretionary service. Coleman Street Investments The Coleman Street Investments (CSI) service consists of three unitised portfolios that are transparent in their reporting and follow a disciplined investment process, within a costeffective collective investment scheme structure. By investing through our CSI service, you achieve diversifi cation, which helps reduce volatility regardless of your investment portfolio size. You will benefi t from a comprehensive and disciplined investment process, delivered in a cost-effective manner. Investing in a broad range of asset classes, the CSI service comprises three portfolios with separate investment objectives: Income and Growth Portfolio Income Portfolio Growth Portfolio 08
9 Investment ideas Our portfolio management services are built primarily around a selection of individual stocks, bonds and funds designed to meet a client s individual investment requirements. At JM Finn & Co our investment philosophy has been shaped by our clients, leading us to adopt a long term, conservative attitude to investing for many of them. Many of our clients see long term capital preservation as an important investment objective, with the aspiration that investment in stock markets could provide returns in excess of bank rates and/or inflation but in the knowledge that returns cannot be guaranteed in an uncertain world. This more conservative approach typically sees us seeking returns over multiple market cycles as opposed to targeting quick gains. Whilst clients may typically have similar objectives for their investment portfolio, many have specific circumstances which require a tailored approach. We set about managing client portfolios by allowing individual investment managers the freedom to construct portfolios that meet their clients investment needs, as opposed to providing centralised model portfolios which investment managers must follow. This flexibility ensures our actions are aligned with client expectations. The process will vary depending upon the investment manager and the clients circumstances but will typically start by establishing an asset allocation in response to the brief, which is then populated by appropriate equity, bond and fund holdings. We work hard to generate relationships with many of the companies in which we invest, as we believe that third party research can be usefully supplemented by meeting the companies in which we invest your assets. Each year we meet with an extensive range of over 200 well established UK PLCs of which many will likely be FTSE-100 companies. This approach not only allows us to appraise the individual company but also gives an invaluable insight into the industry, sector and wider economic picture. This first hand information fosters a better level of understanding and assists our investment managers in managing portfolios; as such we encourage regular participation in these meetings. 09
10 Security of client assets is at the top of our agenda with a particular focus on online security, as we and other businesses look to use the internet to improve upon our client services. Security of assets At JM Finn & Co we work hard to ensure our systems incorporate the latest controls and our stringent processes and procedures about fund withdrawals, for example, are in place to protect your assets. As part of our discretionary service we offer a comprehensive custody service, which allows for both streamlined administration and ensures your assets are ring-fenced from JM Finn & Co s balance sheet. Communication A personal service begins with clear, concise and regular communication. We start all relationships by establishing goals and encourage regular ongoing correspondence via whatever means is most suitable. We encourage annual face-to-face meetings where we can assess your investment portfolio in light of the specified goals and any potential changes in circumstances. JM Finn & Co has typically been at the forefront in servicing our clients. Our online capabilities, which now include an app to view client portfolios 24/7, are central to communicating effectively with clients who wish to retain a personal relationship but also wish to make use of digital enhancements in our services. For those clients who prefer, we can place contract notes, valuations and other paperwork in a personal library within your online account. It is this ongoing development which typifies our focus on client service. 10
11 Reputation is paramount At JM Finn & Co our success is built upon relationships, trust and word of mouth. Many of our clients have introduced us to members of their family to the extent that we often manage investment portfolios across multiple generations. Our reputation is one of our most prized assets and we are determined to build upon this in line with our clients ambitions in a discreet and friendly environment. 11
12 At JM Finn & Co we pride ourselves on being an investment manager that puts our clients at the heart of everything we do. Managed by investment professionals for investors, our services have been developed with you in mind. To us, providing a personal service means having someone with whom you have built a relationship, who knows your investment requirements, constraints and expectations. Having someone you can call to discuss any changes in your circumstances. Someone you can trust. An eye for investment By giving all the necessary tools to our investment managers, from market and investment research to secure and relevant reporting, we ensure that your investments are overseen by someone who has an eye for detail. We will always put you first. 12
13 Contact us London 4 Coleman St. London EC2R 5TA T F Bristol 31 Great George St. Bristol BS1 5QD T F Leeds 33 Park Place Leeds LS1 2RY T F Bury St Edmunds 60 Abbeygate St. Bury St Edmunds Suffolk IP33 1LB T F Ipswich Knapton Court Turret Lane Off Lower Brook St. Ipswich IP4 1DL T F Cardiff 14 St Andrews Crescent Cardiff CF10 3DD T F
14 Important Notes Investment involves risk. The investments discussed in this document may not be suitable for all investors. The value of investments and the income from them can go down as well as up and investors may not get back the amount originally invested. Where investment is made in currencies other than the investor s base currency, the value of those investments, and any income from them, will be affected by movements in exchange rates. This effect may be unfavourable as well as favourable. This document is for information purposes only and is not to be construed as a solicitation or an offer to purchase or sell investments or related financial instruments. This has no regard for the specific investment objectives, financial situation or needs of any specific investor. The tax treatment of all investments depends upon individual circumstances and may be subject to change. Investors should discuss their financial arrangements with their own tax adviser as the value of any tax reliefs available is subject to individual circumstances. Levels and bases of taxation may change. 14
15 15
16 Registered Office: 4 Coleman Street, London EC2R 5TA T F DX Finsbury Square London Bristol Leeds Bury St Edmunds Ipswich Cardiff JM Finn & Co is a trading name of J.M. Finn & Co. Ltd which is registered in England with number Authorised and regulated by the Financial Conduct Authority.
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