Todays investor demands high quality service providers in the management of their personal wealth, a requirement we are pleased to deliver on.

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1 Investing investing in In shares Shares made Made easy Easy Todays investor demands high quality service providers in the management of their personal wealth, a requirement we are pleased to deliver on. AIB branches can facilitate your relationship with Goodbody Stockbrokers, the stockbroking arm of Allied Irish Banks. With the combined services of AIB and Goodbody Stockbrokers you can avail of a range of services that allow you to invest on your terms. Choose from self-directed trading to acquiring the keenest investment advice available. Our ideas coupled with your investment, whether long or short term, make for a sensible choice.

2 The the markets Markets

3 The Markets INVESTING IN SHARES With increasing wealth and lower interest rates, investing in shares has become a popular option for many people in Ireland. This culture of share ownership has evolved with the assistance of privatisations, employee share schemes and increased investor knowledge resulting in many people experiencing the benefits of equity investment. Attitudes to investment are also changing, as people become more aware of the necessity to build an asset base to provide for later life. Annual returns from various Irish Asset Classes Equities Gilts Property Cash Inflation 25 Years 19.7% 14.3% 16.1% 10.3% 6.3% 20 Years 18.7% 14.9% 12.9% 9.3% 4.3% 10 Years 18.3% 9.6% 17.3% 6.2% 2.7% 5 Years 18.2% 7.7% 23.8% 4.2% 3.2% Source: Goodbody Research Department January 2002 Equities win WHY EQUITIES? Historically, shares have proven to be the clear winner over the medium to long term, outperforming all alternate asset classes. Regardless of the geographic region, studies have shown that equities have consistently provided higher long-term returns than inflation, deposits, bonds and property. The longer an investor remains in the market, the greater the potential for higher returns and ability to manage the risks associated with volatile markets. In this regard, our experience is that remaining in the market over a long period is the best policy Return on Irish Assets This is reflected in the graph below, showing the effects of missing the best days in the FTSE All Share. By missing the 40 best days, or circa 1% of the investment period, this had the dramatic effect of reducing annualised returns from 14.4% to 5.6% Source: Goodbody Research Department January 2002 Equities Property Gilts Cash Inflation INVESTORS ARE WELL REWARDED FOR THE INCREASED RISK In spite of their attractions, the element of risk attached to investing in equities should not be overlooked. Equities as an asset class do not follow a consistently upward trend and indeed can exhibit sharp volatility over short-term horizons. However remaining invested over the long term in a professionally constructed, well diversified portfolio of shares can significantly reduce this risk and has historically led to equity outperformance of alternate asset classes. Fully Invested All minus best 10 days All minus best 20 days All minus best 30 days All minus best 40 days Missing the Best Days 14.40% 11.30% 9.10% 7.30% 5.60% Missing the best days can seriously harm performance. Don t try to time the market! FTSE All Share annualised returns - 1 st Jan 1988 to 31st Dec 2000 Source: Fidelity. Indices in local currency, total returns

4 Why why Goodbody?

5 Why Goodbody? At Goodbody Stockbrokers we have the experience and qualifications to help you successfully achieve your investment objectives. As Ireland s largest private client stockbroker, we have the scale and resources to deliver the optimal service to our customers. Our business ethos is based on the recognition that clients have diverse needs and thus we offer a range of services and where appropriate, we offer advice tailored to meet specific needs. EXPERT TEAM Our qualified professionals provide the highest quality of service from keen and timely advice, to efficient execution of your orders. Adedicated equity research department, comprising sector specialists and economists, as well as international research alliances, support our client representatives. MANAGED SERVICES It is our goal to find suitable investment opportunities that match our solid investment criteria, while remaining flexible to your needs. Our strength lies in making capital preservation a core objective of our investment approach, consistent with seeking returns for our clients in line with their agreed objectives. Our rigorous investment criteria are based on in-house and international research and on the views of our own investment committee. Formulated policies are then tailored to your investment needs. COMMUNICATION Your Goodbody representative can advise you of potential investment opportunities. Clients have direct contact with their relevant Goodbody representative who is backed by an appropriate support team, technical and back-office expertise. Regular reporting of accounts and transactions are provided along with transparent details of charges. Clients have full visibility of their investment activity and representatives are available to discuss investments and the markets.

6 Goodbody client Client services Services Choosing the Service that suits you CUSTOMER PROFILE Before you start building your portfolio, you should clearly determine your investment objectives. Here are some key issues that will help you decide your objectives and the type of Goodbody service that suits you. AMOUNT TO INVEST The funds you have available for investing help determine the appropriate Goodbody service for you. TIME FRAME Time plays a critical role in deciding upon your appropriate investment. Depending on whether your investment horizon is for the short, medium or long term will affect the service best suited to you. LEVEL OF INVOLVEMENT Knowing whether you wish to play an active or passive role in your investment activity is a deciding factor on what service best suits you. You may wish to leave your wealth management in our hands, with regular updates, or you might prefer an active involvement with the facility of receiving our best advice. LIFESTAGE Your lifestage may affect your asset mix. In general, younger/middle-aged investors might favour strong growth equities, whereas older investors may be looking to preserve capital and gain an income. RISK PROFILE Your comfort level with investment risk is paramount to how you choose to invest. In evaluating your appetite for risk, consider how you would react to a severe fall in the value of your investment or if you could afford to sell your holdings at a loss if you needed to call on your funds. OBJECTIVE The overall aim of your investment, whether it is to gain capital growth or income, or to avail of tax benefits will also be a deciding factor.

7 Portfolio Managed Services Goodbody Stockbrokers manage your portfolio Minimum investment amount 125,000 Investing for a 3 to 5 year period or longer Markets Desk Customer involved in investment decisions via an advisory service Minimum transaction amount 10,000 Investing for short/medium term In Branch Share Dealing Customer makes investment decisions via an execution only service Transaction amounts less than 10,000 Infrequent share trading Complementary Services Online Trading Goodbody Mobile Markets Property Investments Retirement Asset Services Aertel

8 Portfolio portfolio managed Managed services Services

9 Portfolio Managed Services Goodbody Stockbrokers manage your portfolio Minimum investment amount 125,000 Investing for a 3 to 5 year period or longer By opening a portfolio managed account you benefit from the personal attention of a qualified Portfolio Manager, who will compile an appropriate investment strategy based on your investment objectives. Your Portfolio Manager, following guidelines set down by our Internal Investment Committee, manages your portfolio. This process ensures that your investment needs are actively catered for, while at the same time benefiting from the input of Goodbody s most experienced investment managers. DEPENDING ON YOUR INVESTMENT EXPERIENCE AND HOW INVOLVED YOU WISH TO BE IN YOUR WEALTH MANAGEMENT THERE ARE TWO TYPES OF PORTFOLIO MANAGED SERVICES YOU MAY CHOOSE FROM: DISCRETIONARY PORTFOLIO MANAGEMENT ACCOUNT Deciding on your investment strategy, creating and maintaining a results-driven portfolio takes time and expertise which you may not have. We help you refine your investment objectives, develop an investment strategy and execute this strategy on your behalf. With our discretionary management service, we make all the investment decisions on your behalf, strictly within the context of your agreed overall strategy. All changes are notified immediately and we follow guidelines laid down by the client in relation to income, risk profile, tax considerations or ethical concerns. Given increased time constraints and investment complexities, this is our primary service, which ensures efficient management and swift reaction as circumstances dictate. HAVE A LOOK AT SOME OF THE KEY FEATURES OF A MANAGED ACCOUNT: One to One Contact Client Input through Objectives Potential of Long-term Capital Growth Efficient Management Regular Reporting Management Fee and Commission Charges Minimum Investment Amount Goodbody Research Analysts International Research Alliances Investment Process Goodbody Investment Specialists If you are looking for long-term results from your investments and want expertise without active involvement, then a discretionary account may be for you. ADVISORY PORTFOLIO MANAGEMENT ACCOUNT If you would like a more proactive role while availing of professional advice in your portfolio investment decisions, then an advisory account may be for you. Investment Committee Investment Policy Portfolio Manager CLIENT

10 Markets markets desk Desk & & in In branch Branch share Share dealing Dealing Markets Desk Customer involved in investment decisions via an advisory service Minimum transaction amount 10,000 Investing for the short/medium term The Markets Desk provides an innovative and interactive advisory stockbroking service. Awide range of domestic and international investment analysis is used to generate short to medium-term investment opportunities. Markets Desk customers are drawn from a wide cross section of society however they have some common characteristics in terms of their stockbroking requirements to which we have tailored our service. INTEREST IN STOCKMARKETS Clients have an active interest in stockmarkets and require regular contact with their dealer for stock and market updates. SHORT/MEDIUM TERM Clients may seek to benefit from short/medium term opportunities in particular stocks or markets. SELF DIRECTED Clients may wish to actively participate in the management of their own financial assets. They may have particular views on the shares they want to buy/sell and seek advice from their dealer. TRADING IDEAS Clients may wish to act upon the share trading ideas which are provided on an ongoing basis by the Markets Desk team. Clients of the Markets Desk can contact their dealer many times during a given day or less frequently if preferred. Clients can contact their dealer to receive up to the minute market information on prices, market movements, share recommendations and avail of a wide range of domestic and international investment research and analysis. THE KEY FEATURES OF A MARKETS DESK ACCOUNT ARE: Advisory Service Short/Medium - term opportunities No Management fee, commission charges only Domestic and International Market Analysis Dealer Expertise Interactive Service In Branch Share Dealing Customer makes investment decisions via an execution only service Transaction amounts less than 10,000 Infrequent share dealing AIB BRANCH SHARE DEALING SERVICE In partnership with AIB Bank, Goodbody offers a sharedealing service for investors. This is an execution only (non advisory) service which may be convenient for customers who trade infrequently and do not require any investment advice. The AIB bank branch staff liaise with Goodbody Stockbrokers to give you up to the minute price and market information on the shares you wish to deal in. The branch will place the order with Goodbody who will execute and settle your order in a timely and efficient manner. Acontract note detailing the transaction will be sent to you promptly and payment will be made via your bank account. This makes the business of buying or selling shares effortless. You can deal in shares through any AIB branch outlet using your bank account.

11 Complementary complementary services Services Complementary Services ONLINE TRADING As an AIB customer, you can trade online through the AIB 24 Hour Online site and fund your dealing directly from your bank account. You can also access our online dealing facility - Goodbody Online, at Online share dealing is built around simplicity, convenience and speed that is designed to save you time and money. You can actively trade on your account, keep up-to-date with market events, view all previous transactions and obtain a current valuation of your stocks. Buying and Selling shares has never been easier. RETIREMENT ASSET SERVICES We offer attractive retirement products including: Personal Retirement Portfolio - for the self-employed Director's Retirement Portfolio - for Owner Directors Approved Retirement Fund - for the management of assets after retirement These products are supported by quality advice to ensure clients are benefiting to the maximum from the tax allowances available. The underlying funds are structured as personalised, managed portfolios and clients are assigned a dedicated portfolio manager who creates a tailored investment strategy for each client. Investment management can be carried out on a discretionary or advisory basis. Contributions are tax deductible within certain limits for personal and corporate contributions. If you are self-employed or an Owner/Director who wishes to: Use corporate and personal tax allowances up to Revenue limits Create assets outside the structure of your profession/business Manage your corporate and personal tax position Then you should consider how the Goodbody Retirement Asset Service can help you. These products complement those available from ARK Life and offer AIB customers the widest range of retirement planning options. GOODBODY MOBILE MARKETS Mobile Markets is our solution to staying on top of today s changing markets. This free service provides you with the latest share prices, foreign exchange rates or index performances via text message to your mobile phone or . Company results and economic market news is also delivered directly to your mobile. PROPERTY INVESTMENTS Goodbody has a dedicated team of property experts who identify and offer clients the opportunity to enter into appropriate property investments. On our main website, we offer free information including share prices, market indices, foreign exchange, daily market news and a comprehensive learning section. Our site also has links to other Goodbody sites including Goodbody Online and Goodbody Mobile Markets. AERTEL We now provide you with access to continuously updated information on Irish and UK share prices, market indices and foreign exchange rates via RTE s teletext service - Aertel Page 140. This offers you direct access through your television, to timely market information, updated every 20 minutes.

12 Investing investing in In shares Shares made Made easy Easy Contact us If you would like to avail of any Goodbody Stockbrokers services outlined in this brochure, simply talk to the Sharedealing Official in your local AIB. They can arrange an appointment for you with the Goodbody representative in your area. Alternatively you can contact Goodbody Stockbrokers directly (please identify your AIB Branch) by completing this form or contact us at your nearest office: DUBLIN Ballsbridge Park, Ballsbridge, Dublin 4 Tel: Fax: CORK 66 South Mall, Cork Tel: Fax: GALWAY 17 Eyre Square, Galway Tel: Fax: Response form NAME: ADDRESS: CONTACT NUMBER: AIB BRANCH: INTERESTED IN: (Please tick one or more boxes) Portfolio Managed Services Markets Desk Complementary Services ( Please specify ) Please return to: Goodbody Stockbrokers, AIB Services, Ballsbridge Park, Ballsbridge, FREEPOST, Dublin 4 or fax to Goodbody Stockbrokers is the stockbroking arm of the AIB Group and is a member firm of the Irish Stock Exchange, a SETS member of the London Stock Exchange and is regulated by the Irish Financial Services Regulatory Authority under the Stock Exchange Act This publication has been approved by Goodbody Stockbrokers. The information has been taken from sources we believe to be reliable, we do not guarantee their accuracy or completeness and any such information may be incomplete or condensed. All opinions and estimates constitute best judgement at the time of publication and are subject to change without notice. The information, tools and material presented in this document are provided to you for information purposes only and are not to be used or considered as an offer or the solicitation of an offer to sell or to buy or subscribe for securities. This document is not to be relied upon in substitution for the exercise of independent judgement. Nothing in this publication constitutes investment, legal, accounting or tax advice, or a representation that any investment or strategy is suitable or appropriate to your individual circumstances, or otherwise constitutes a personal recommendation to you. Goodbody Stockbrokers does not advise on the tax consequences of investments and you are advised to contact an independent tax advisor. Please note in particular that the basis and levels of taxation may change without notice. Private customers having access to this document, should not act upon it in anyway but should consult with their independent professional advisors. The price, value and income of certain investments may rise or may be subject to sudden and large falls in value. You may not recover the total amount originally invested. Past performance should not be taken as an indication or guarantee of future performance; neither should simulated performance. The value of securities may be subject to exchange rate fluctuations that may have a positive or adverse effect on the price or income of such securities. Goodbody Stockbrokers and its associated companies and/or its officers may from time to time perform banking or Corporate Finance services including underwriting, managing or advising on a public offering for, or solicit business from any company which we provide recommendations on. They may own or have positions in any securities mentioned herein and may from time to time deal in such securities. Goodbody Stockbrokers is a registered Market Maker to each of the Companies listed on the Irish Stock Exchange. Protection of investors under the UK Financial Services Act may not apply. Irish Investor Compensation arrangements will apply. For US Persons Only: This publication is only intended for use in the United States by Major Institutional Investors. AMajor Institutional Investor is defined under Rule 15a-6 of the Securities Exchange Act 1934 as amended and interpreted by the SEC from time-to-time as having total assets in its own account or under management in excess of $100 million. All material presented in this publication, unless specifically indicated otherwise is copyright to Goodbody Stockbrokers. None of the material, nor its content, nor any copy of it, may be altered in any way, transmitted to, copied or distributed to any other party, without the prior express written permission of Goodbody Stockbrokers. All trademarks, service marks and logos used in this publication are trademarks or service marks or registered trademarks or service marks of Goodbody Stockbrokers.