Oriel Services Limited Services Overview

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1 Oriel Services Limited Services Overview

2 Waters rise. Pipes break. Storms surge. Rivers flood. Sprinklers malfunction. When catastrophes and waterrelated events happen, property owners aren t the only ones exposed to a major loss. So are the insurance carriers, who suddenly see their capacity to manage claims stretched way beyond their normal limits. Without the staff or time to audit incoming water mitigation losses and manage mitigation vendors, claims leakage and costs can skyrocket out of control. It s far from uncommon. In the United States, the $9.6 billion in homeowner property losses in 2013 alone make water damage the number one source of claims. Oriel provides carriers with an independent third party resource to aid in controlling the costs of water mitigation and vendor management. Throughout the entire mitigation process, Oriel audits vendor estimates and billing practices and provides expediency in the turnaround time and workflow process. This comprehensive approach provides carriers with the peace of mind that vendor estimates and billing are fair and accurate and that restoration work is completed to the highest quality standards. Clients who have used Oriel s audit of mitigation claims have seen an average savings of 34 %

3 Manage water mitigation losses and reduce claims leakage with Oriel Beginning as early as the first notice of loss, Oriel manages your project through the entire mitigation process. Oriel assigns a dedicated mitigation specialist to the file and verifies the cause of loss with the field adjuster. Oriel determines the category and class of water according to IICRC S500 Standards to verify the mitigation was accurately billed. Oriel reviews all vendor records and performs a qualitative audit to make certain the vendor has adhered to all drying standards. As mitigation vendors submit invoices, Oriel provides a fiscal audit denoting overcharges and unnecessary line items, then negotiates final costs with vendor. Upon completion of the water mitigation audit, Oriel supplies a comprehensive final mitigation report with recommended payment for the final mitigation invoice. Oriel saves business and catastrophic event claim dollars for carriers by reducing overbilling and misuse of services.

4 In the event of a water loss and the submission of a claim, clients work directly with Oriel s team of dedicated water mitigation specialists. Oriel mitigation auditors are all WRT-certified and utilize IICRC S500 Standards to ensure that your mitigation is executed utilizing reliable restoration processes. Throughout the entire mitigation assignment, Oriel provides regular project updates. This culminates with a final mitigation report that has a recommended payment amount for the mitigation invoice. With mitigation costs from overbilling and misuse of services resulting in growing claim leakage rates, Oriel is dedicated to supporting its clients in the management of mitigation vendors and the control of mitigation 26 % The percentage of claim leakage caused by cost of mitigation services, overbilling and misuse of services.

5 costs. With Oriel s dedicated mitigation and restoration provider management services, carriers can better control valuable business and catastrophic event claim dollars. Your peace of mind is just around the corner. Contact Oriel today to learn more about our mitigation services. Cunningham Lindsey, a global leader in loss adjustment and claim management, created Oriel as a fully separate entity dedicated to mitigation services. Oriel has already established itself as a leader in repair management services in the U.K. and Australia. Now, Oriel brings that experience and expertise to mitigation services here to the U.S. Oriel provides tremendous value to our clients and the industry in managing the rising expenses in water mitigation and emergency services costs. Tom Lackey, Director of Oriel

6 Scan the QR code to visit our web site. Cunningham-Lindsey U.S. Inc. 405 State Highway 121 Lewisville, TX Telephone (214) Facsimile (214)

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