National Restoration. 1 (855) 24-RESTORE Fire Damage. Water Damage. Storm Damage. Mold Damage

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1 National Restoration Fire, Water, Storm and Mold Experts 1 (855) 24-RESTORE Fire Water Storm Mold

2 PROTECTION PROMISE The Protection PromiseTM National Restoration specializes in commercial and industrial restoration and repair. Through many years of experience, we have developed the Protection Promise TM. With this program, we promise to serve you from the immediate emergency response through the post construction cleanup after the re-build process. When you experience an emergency, our management team will create a Protection Promise TM program that will help minimize your exposure and decrease business interruption. By joining our Protection Promise TM program, you will benefit from the excellent services we offer to all of our customers. When there is a loss, the services that accompany National s Protection Promise TM are: Emergency response: 24 hours a day, 7 days a week. A written restoration protocol prior to commencement of work. Moisture control and thermal imaging reports. Immediate inventory and protection of your assets. Access to your project information (photos, sketches, reports, etc.) a written damage scope within 24 hours of our initial site visit Initiation of safety procedures to minimize hazards Pre-loss risk management planning When you enroll in our Protection Promise TM program, a team of our specialists will visit and inspect your property. During this inspection, they will help identify potential hazards and make suggestions for any necessary improvements or repairs. Once the site visit is completed, our specialists will help you develop an emergency action plan for when a loss occurs. We will also help create a control plan that will include all your emergency contacts, decision makers and pertinent municipality contacts. This control plan will assist your management team and expedite an emergency response when needed. As a Protection Promise TM customer, you will benefit from our services nationwide including: Structural drying and dehumidification for any size facility Water extraction Mold remediation Fire and smoke restoration Industrial equipment restoration Electronics restoration and data recovery Document reclamation Full construction services

3 Apartments & Condominiums National Restoration is proud to serve apartment communities and condominiums throughout the area. It is our intent to form lasting partnerships with you to help navigate complexities that may occur when disaster strikes. PROPERTY/PORTFOLIO SURVEYS: Our experts will make detailed assessments of your property s assets. This information will be available to our restoration specialists anytime and anywhere so that we may respond best to your emergency needs. EMERGENCY PREPAREDNESS: National Restoration will work with you and your key personnel to develop a strategy for dealing with the most challenging crises you could face. Your staff will be trained in exactly which steps to take in order to ensure the best outcome for your property and your residents. 24/7/365 EMERGENCY SERVICES: National Restoration receives emergency notifications from many different sources, including you. If we are notified that one of your addresses may be in need of our assistance, we will have an expert on the way to help you and your staff assess the situation, often saving precious time in the restoration process. CERTIFIED, UNIFORMED TECHNICIANS ON EVERY JOB: Our technicians are not only trained in how best to restore your property, but are also trained in how to deal with your staff and residents. We are sensitive to the needs of all parties involved. METICULOUS DOCUMENTATION OF EVERY PROJECT: National Restoration is dedicated to maintaining the most accurate data on any loss. Our documentation may include photos, itemized content inventories, receipts, thermal imaging, video, and sensor sampling throughout your property. It is a great responsibility to enter someone s life in the aftermath of an emergency or disaster. At National Restoration a we see this responsibility as a moral obligation to help those in need. Unlike the mantra of most companies that business is business and not to be taken personally, we at National Restoration take our business very personally. A half an hour after the fire department turned the building over back to us, National Restoration had a crew here, with all the machinery and everything. This was a Sunday around 6:30 7:00 and they worked throughout the night. I was with them and they let me know exactly what they were doing and what it was going to look like when it was done. Now, the place looks exactly the way it did a year and a half ago. View More Customer Testimonials On Our Website:

4 Retail Chains & Restaurants Types Of Water Exterior water source entering a facility (flooding). Broken or frozen sprinkler pipe. Broken or frozen water supply lines. Broken sewer main. Steps To Take After Water Immediately contact National Restoration regardless of the time. Never step in water. It may be live with electricity. Contact your insurance company to verify coverage. Leave the clean up to us. There are many hidden hazards. Case Study: Regional Mall Flood Recently, a Major Shopping center suffered severe damage to an entire wing of the mall due to an overflowing stream nearby. Approximately 108 stores were affected by the water. National Restoration received the call at 5:30 AM. At 8:30 AM, fifty-two (52) technicians arrived on the scene to extract water, set up drying equipment and remove excess water. Due to our efforts, the mall was open for business the same day. Within a 35 day turn-around, 95% of stores were fully restored and business continued. Types Of Fire Fire damage to the structural integrity. Fire damage to a portion of the facility. A fire causing major smoke damage throughout struture. Steps To Take After A Fire Immediately contact National Restoration regardless of the time. Gather important personal possessions. Contact insurance company to verify coverage. Leave the clean up to us. There are many hidden hazards. Case Study: National Restaurant Chain On March 2010, a fire started in an exhaust hood of the kitchen in this restaurant. The fire extended into the roof and caused damage to the roof trusses and smoke damage throughout. National Restoration responded immediately, secured the property, extracted water and removed and cleaned all contents. Within 108 days the restaurant was restored and reopened. National Restoration Fire, Water, Storm and Mold Experts

5 Office Complexes & Industrial Buildings Case Study: Industrial Fire This loss was caused by a fire in the HVAC system located in the overhead of one of the labs. The smoke and soot traveled throughout the building affecting 95% of the offices and manufacturing areas. The loss occurred a few days before Christmas, leaving the company in a clinch to provide the amount of goods or merchandise that needed to be shipped before the end of the year. Containment was set around the room where the fire occurred. Air sweepers and negative pressure was employed to control the odor and soot from continuing to spread. Additional containments were set around critical areas throughout the facility. We began cleaning the offices, halls and labs to remove as much bulk soot and odor as possible. Once we had a handle on the building being cleaned, we created a production line of certified cleaners to handle, clean, repackage and ship the client s product. The client was able to maintain year-end goals and their facility was restored to its pre-loss condition.

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