Online Content Management Matt Turley Lead Software Instructor

Transcription

1 Online Content Management Matt Turley Lead Software Instructor Course Objectives Define online content terminology Integrate web-based training (WBT) into SuccessFactors Learning Add and edit content objects Create online and blended items Describe online training standards, including AICC and SCORM 1

2 Introductions Name Organization Role Experience with SuccessFactors Learning Experience with other LMS COTS applications used in content development Goal for course Training Environment Training URL: Make sure all pop-up blockers are disabled 2

3 Lesson 1: Online Learning Overview Lesson Objectives Describe online learning Define online content management terminology Explain the SCORM and AICC industry standards and their differences List the steps of configuring SuccessFactors Learning with online content 3

4 Online Learning Refers to the electronic access of asynchronous training, such as a slide show presentation, an audio or video presentation, a web-based exam, or a document (e.g., a Standard Operating Procedure manual). AICC Aviation Industry CBT Consortium Uses HTTP (HCAP) to communicate back and forth between Plateau & Content Server We are provided with a link to where the content resides on the content server. Requires 4 text files:.crs = Course.cst = Course Structure.des = Description.au = Assignable Unit 4

5 SCORM Shareable Content Object Reference Model Created by DOD Version 1.2 utilized AICC API calls Communicates via standard API that introduces crossdomain constraints Cross-domain Applet Reverse Proxy We support SCORM 1.2 and 2004 (2 nd & 4 th Edition) Uses Single Manifest XML file AICC Wrapper Allows you to create a content object in the system to wrap a document and require users to read and accept or reject. Provided as a courtesy to our customers 5

6 Content Objects Users can launch content objects from an online or a blended item. Specifies the location and the launch method within LMS. Managing Online Content Content objects are the building blocks of an online item. A content object is a pointer to a single, launchable file. 6

7 Communication Standards AICC SCORM: SCORM 1.2, SCORM 2004, SCORM th edition SuccessFactors Learning Content Object SCORM Sharable Content Object (SCO) AICC Assignable Unit (AU) Online Content Process Build online content packages in tool of choice. Publish in preferred standard (AICC, SCORM) Test the content in the appropriate test suite Build Content Place on server Add new content objects and packages if desired Wrap any companion documents with the AICC wrapper Build Content Object Build any associated exam Build Item Create the item record and add the appropriate content objects, exams, etc Test the completion/tracking of the content Build out all other item details including catalog and subject area assignment Add to Curriculum Place one or more items into a curriculum Configure and test required by dates Assign Build an assignment profile that matches the user population and assign the curriculum to the target audience Propagate the assignment profile Monitor Run learning needs, online item status, and learning history reports to monitor progress The curriculum item details report is key to monitoring compliance with the curriculum assignment/completions 7

8 Lesson Check 1. Describe online learning. 2. A SCO in SCORM and an AU in AICC refer to in SuccessFactors Learning. 3. List the steps of online content creation. 4. Describe the differences between SCORM and AICC. 5. How does online content communicate to SuccessFactors Learning? Lesson 2: Content Objects 8

9 Lesson Objectives Describe a content object and package Add a content object Specify the content object location and communication Identify different launch types of online courseware Configure content objects to use AICC and SCORM compliant content Create an online item Content Object Main Concepts A content object is a record that includes launch method and location. Administrators assign content objects with one or more items. A content object specifies the location of the online content (file or URL address). The actual content does not reside within SuccessFactors Learning; content is typically stored on a content server. 9

10 Common Launch Methods AICC Browser SCORM 1.2, SCORM nd & 4 th Edition Lab 1: Create Content Objects Create 3 new Content Objects: CNN, MSN, and Google News Link the three objects to their respective websites. 10

11 Lesson Check 1. The content object is identified as AICC when: A. The content communicates to SuccessFactors Learning using AICC standards. B. Users are restricted from the content. C. There is a time limit for accessing the item. D. None of the above. 2. List the content object launch methods. 3. True or false: An admin assigns content objects directly to a user s Learning Plan. 4. True or false: Online content is stored in a content object. Lesson 3: Items with Online Content 11

12 Lesson Objectives Define the four types of item classification Identify available settings for online items Create an item with online content Add and modify objects to the online content structure Item Classifications Instructor-led Online Blended Other 12

13 Item with Online Content Online Settings 13

14 Lab 2: Create an Online Item Create a new Item in the system called Current Events Attach all content objects from Lab 1 to the new item Content must be completed in the following order: Google, MSN, CNN Update the catalog and subject area (KSO-GEN, GEN HR) Launch the content as a user. Complete each module and ensure that the item moves to your learning history. Show your instructor the Certificate of Completion Modify an Existing Item 14

15 Lesson Check 1. What are the item classifications? 2. Which of the following may not be added to the structure of an online item (in the Online Content tab in the Related area): A. Folder Object B. Subject Area C. Content Object D. Content Package E. Exam Object 3. List the two item classifications that include content objects. Lesson 4: Create a Blended Item 15

16 Lesson Objectives Describe blended learning Define the three distinct restriction options for blended items Identify available settings for blended items Create a blended learning item Modify the blended learning item Restriction Options for Blended Items Least restrictive Somewhat restrictive Most restrictive 16

17 Lab 3: Configuring a Blended Learning Item Current Events is now being offered as a blended item Create a new item titled Current Events Blended Add one segment that is 4 hours in length Add the three content objects created earlier Configure the content to only be accessible during the 4 hour segment Lesson Check 1. Blended learning refers to: A. Same time training for managers and subordinates. B. A mixture of instructor-led and self-paced online learning. C. Items that are classified as Other. D. None of the above. 2. What are the characteristics of an item that is both schedulable and contains online content? In your answer, identify what fields and checkboxes need to be considered. 17

18 Lesson 5: Using the Import Assistants Lesson Objectives Identify the files needed to import AICC and SCORM content Import AICC files into SuccessFactors Learning Import SCORM files into SuccessFactors Learning Edit a content package 18

19 Lab 4: Using the AICC Import Tool Locate and extract the AICC-DEMO.zip file Use the AICC import tool to set up the content Create the item at the same time Lab 5: Using the SCORM Import Tool Locate and extract the SCORM-2004-DEMO.zip file Use the SCORM import tool to set up the content Create the item at the same time 19

20 Content Package Grouping of content objects. Convenient way to organize content for multiple item assignments. Content packages are particularly important for SCORM 2004 (and SCORM Ed.) content as they ensure needed sequencing and navigation information is available to SuccessFactors Learning. Lesson Check 1. The purpose of AICC and SCORM is to: A. Prevent unauthorized access to online content. B. Provide standardization for the transfer of information to and from web-based learning content. C. Control spam. D. None of the above. 2. What does SuccessFactors Learning create after an administrator successfully uses the AICC and SCORM import tools? 3. List the four file types that are used in the AICC Import tool. 20

21 Appendix A: User Online Status Appendix B: The AICC Wrapper 21

22 Appendix C: Online Content Troubleshooting 22