OMU350 Operations Manager 9.x on UNIX/Linux Advanced Administration

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1 OMU350 Operations Manager 9.x on UNIX/Linux Advanced Administration Instructor-Led Training For versions 9.0, 9.01, & 9.10 OVERVIEW This 5-day instructor-led course focuses on advanced administration topics to effectively monitor, control, and report on the health and performance of the IT environment using HP Operations Manager on Linux or HP Operations Manager on UNIX. While the course is conducted using the Linux platform version of Operations Manager, the concepts and configurations covered apply also to the UNIX platform version as well. The course reinforces concepts with extensive hands-on lab exercises. These hands-on lab exercises use version 9.10 of the software. This course is designed for administrators of the Operations Manager 9.x on UNIX/Linux product. INTENDED AUDIENCE This course is intended for anyone seeking a more in-depth knowledge of HP Operations Manager 9.x for any of the following platforms: Linux HP-UX Solaris DURATION: 5 DAYS SOFTWARE VERSIONS: 9.0, 9.01, & 9.10 PREREQUISITES To maximize success in this course, students should have one or more of the following: Successful completion of the OMU120 Operations Manager 9.x on UNIX/Linux Administration Essentials Six months to one year of direct administration experience with the product. In addition, students should be familiar with common networking protocols and system and application monitoring concepts. COURSE OBJECTIVES At the end of the course, you will be able to: Configure HTTPS communications with HPOM agents, including the use of proxies and certificates Perform alternative, secure, or off-line HPOM agent installations Describe and apply the models for flexible management Create new service hierarchies for the Service Navigator using XML files Identify security techniques for system, network, and HPOM elements, including access and authentication items Perform a variety of advanced administration functions using the Administrator UI and command line interface Configure server pooling and have a working understanding of HPOM in the High Availability (HA) environment Create additional administrative users and operators with limited administrative rights Identify key areas of focus when troubleshooting HPOM and be able to use tracing to assist in the process Apply service hours definitions and dynamic outage configurations RELATED COURSES OMU120 Operations Manager 9.x on UNIX/Linux Administration Essentials OMU140 Operations Manager 9.x on UNIX/Linux Operators

2 Module 1: OMU/OML Advanced Administration Course purpose OMU/OML architecture Managed node configuration Communications and certificates Flexible management High Availability and OMU/OML Service hours and outages Service hierarchy concept and configuration Admin UI tasks Troubleshooting and security Migration and other elements Additional course information Module 2: OMU/OML Architecture OMU general architecture Agent process communication Server process communication HTTPS communications Queues and pipes Agent: event to message Server: message to browser Java GUI communications Admin UI communications Lab: Reviewing OMU/OML Architecture Module 3: Managed Node Configuration OM agent installation review OM agent installation details Alternate OM agent installation Comand-line installation Semi-automatic installation Manual installation Offline agent installation Installation using SSH Post installation checks HTTPS certificate requests Using a Windows installation server Node default configuration Read or modify current configuration Other managed node Configurations OM agent ee-installation Lab: Performing a semi-automatic OM agent installation Lab: Performing a manual agent installation Lab: Creating Open Message Interface policies Lab: Modifying default node configurations HP Software Education Services

3 Module 4: OMU/OML Communication and Firewalls Managing secure environments Management scenarios Features of HTTPS communication OMU/OML communications Managing through firewalls HTTPS port configuration Proxy overview Proxies, firewalls, and OMU/OML Proxy and firewall concept Configuring proxy communications Proxy configuration syntax OM agents and NAT Managing nodes in untrusted zones Using a reverse channel proxy Configuring outbound-only communication Lab: Configuring and using a proxy Module 5: Certificate Use and Management Data encryption models Signatures and data encryption Contents of a certificate Certificates in OMU/OML Using the SSL handshake Keys and certificates in OMU/OML Listing certificates and prerequisites Listing certificate information Automatic certificate deployment Granting certificate requests Certificate status and update commands Certificate server commands Backing up certificates Manual certificate deployment Using an installation key Manual certificate installation Lab: Examining certificates Lab: Managing certificate loss HP Software Education Services

4 Module 6: Flexible Management Basics Flexible management concept Flexible management models Configuration process overview Creating flexible policies Checking flexible policy syntax Activating flexible policies Deploying flexible policies Configuration requirements for flexibility Server configuration synchronization Configuration download and upload Download and upload from the Admin UI Download and upload from the command line Managing certificates Before the certificate exchange The certificate exchange process Certificate exchange commands Flexible management and policies Lab: Synchronizing management servers Lab: Merging and updating certificates Module 7: Basic Message Forwarding Types of flexibility decisions General syntax structure Condition sequence Time-based concept Defining time templates Time-based forwarding example Attribute-based concept Rule conditions and targets Attribute-based forwarding example Module 8: Agent-based Flexible Policies Flexible policy configuration review Flexible policies and the Admin UI Accessing the flexible policy editor The Admin UI raw editor Check, rename, activate, and deploy Manager roles and agents Secondary manager configuration Action Allow manager configuration Applying agent-based flexibility Expert Center concept Expert Center configuration Follow-the-sun concept Follow-the-sun configuration Lab: Reviewing the prerequisites Lab: Defining Action Allow managers Lab: Configuring an Expert Center model Lab: Configuring a Follow-the-sun model HP Software Education Services

5 Module 9: Server-Based Flexible Policies Configuration review Message forwarding concept Forwarding with switch control Forwarding as notification only Acknowledge on local manager Message forwarding configuration Message forwarding models Backup manager concept Backup manager configuration Lab: Configuring manager-to-manager forwarding Lab: Configuring a Backup manager model Module 10: OMU Availability Options Server pooling concept Benefits of server pooling Server pooling requirements Server pooling setup Configure the virtual interface Responsible manager configuration Configure message forwarding Adjustments to agents Moving the virtual interface Running OMU/OML on high availability OMU/OML as a virtual node Shared directories Installation overview Resource groups OVRG and HARG HTTPS communication and OVRGs Lab: Preparing for server pooling Lab: Creating an OVRG Lab: Binding the OVRG to the ovbbccb port Lab: Registering the virtual manager Lab: Enabling the virtual interface Lab: Configuring the responsible managers Lab: Configuring message forwarding Lab: Adjusting the managed nodes Lab: Configuring the Java GUI connections method Lab: Launching a switch to the backup server Lab: Configuring load balancing (optional) Lab: Cleanup HP Software Education Services

6 Module 11: Managing High Availability Cluster concepts Clusters and OMU/OML Key terminology Managing HA nodes with OMU/OML VNs and HARGs VNs and policies Policies on VNs Message creation in the VN Messages from VNs Enabling and disabling policies Cluster awareness commands Modify or delete VNs Module 12: Service Hours and Scheduled Outages Basic concepts Primary components of service hours Keywords for service hours Example defining service hours The pending messages browser Primary outage components Keywords for outages Condition status variables Example outage definition Outage file control commands Other considerations Time frames in OMU Lab: Configuring service hours Lab: Configuring scheduled outages Module 13: Service Hierarchy Concepts Services and OMU/OML Service hierarchy configuration overview Planning and design Simple service design Service relationships Messages and services Determining service status Status calculation weighting Status propagation Status calculation threshold Status calculation examples Other status examples Lab: Basic operations with services HP Software Education Services

7 Module 14: Constructing Service Hierarchies What is XML? Service file basics The root services tag The service block The source block The propagation rule block The calculation rule block The actions block After creating the file Assign the service to users Other service elements Lab: Defining a service hierarchy using XML Lab: Modifying status calculation rules Lab: Using Propagation rules Lab: Adding new elements (optional) Module 15: Configuring Admin UI Users Admin UI users The Admin UI user model Adding Admin UI users Adding Admin UI users groups Adding Admin UI users roles User role elements Setting access rights Inheritance of rights Example user role configuration Assigning roles to groups Assigning users to groups The resolved user role Linking to the Java GUI Configuring Admin UI users Module 16: Admin UI Administration Major administrative areas General maintenance commands Backup and restore Analyze configuration Auditing the Admin UI Reviewing audit records Removing edit locks Aligning of passwords Admin UI self-monitoring Deploy self-monitoring policies Assign a midas user profile Java GUI integration Using HTTPS instead of HTTP Lab: Maintaining the Admin UI HP Software Education Services

8 Module 17: Advanced OMU Troubleshooting Troubleshooting overview XPL tracing architecture The XPL trace server Configuring tracing Starting and stopping tracing Trace output Windows GUI Client Restricting trace information Searching and saving trace data Trace output command line Troubleshooting scenarios Verifying coreids Verifying certificates Invalid or lost certificates Compromised certificates or keys HTTPS communication problems OMU test tools Testing data flow Lab: Tracing on UNIX/Linux managed nodes Lab: Tracing on Windows managed nodes Lab: Troubleshooting a certificate problem Lab: Troubleshooting a policy problem Module 18: OMU Security Managing in mixed environments PAM integration in OMU/OML Using PAM with OM/OML Configuring PAM for OMU/OML PAM configuration PAM limitations Remote action security concept Setting the filter specification Syntax for remactconf.xml System security elements Enforced change of default passwords Lab: Configuring PAM for authentication Lab: Configuring remote action filters HP Software Education Services

9 Module 19: Migration and Other Elements Flexible management behavior OMU and OMW configuration exchange Policy migration NNM changes NNMi integration Migration issues Upgrade considerations Upgrade procedure Key migration issues DCE issues Cockpit view concepts Cockpit view configuration SiteScope adapter OMi ready HP Software Education Services

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