NUEVA ECIJA UNIVERSITY OF SCIENCE AND TECHNOLOGY CITIZEN S CHARTER

Transcription

1 NUEVA ECIJA UNIVERSITY OF SCIENCE AND TECHNOLOGY CITIZEN S CHARTER

2 Brief History of Nueva Ecija University of Science and Technology 3-9 Message 10 Vision and Mission 11 Performance Pledge 12 Feedback and Redress Mechanism NEUST Frontline Services I. Student Admission 15 How to Enroll (Schematic) Graduate School New Students 16 Graduate School Old Students 17 New College Students 18 Old College Students 19 New High School Students 20 Old High School Students 21 Accelerated Vocational Training Program 22 Transferee 23 Main Campus Department of Student Affairs Medical and Dental Services University Cyber Center Accounting Section Cashier Section Registrar

3 San Isidro Campus Department of Student Affairs 45 Medical and Dental Services 46 Accounting Section Cashier Section Registrar Gabaldon Campus Department of Student Affairs 61 Accounting Section 62 Cashier Section 63 Registrar II. Library Services Main Campus Sumacab Campus 76 San Isidro Campus 77 Atate Campus 78 Fort Magsaysay Campus 79 Gabaldon Campus 80 Anti-Fixers Campaign Feedback Form 83 NEUST Citizen s Charter Form # NEUST Citizen s Charter Form # NEUST Citizen s Charter Form # NEUST Citizen s Charter Form # Annexes Conduct of Orientation/Briefing on Anti Red Tape Act of 2007 (A) Creation of Task Force (B) Steering Committee and Technical Working Group in Action ( C ) Consultation with Stakeholders ( D) Installation of Public Assistance Desk (E)

4 GENERAL INFORMATION Historical Background The Nueva Ecija University of Science and Technology (NEUST) started on June 7, 1929 as Nueva Ecija Trade School (NETS) in San Isidro, Nueva Ecija, offering vocational opportunities to the youths of the province. The first and only vocational course being offered then was woodworking. That course was an addition to the existing secondary curriculum inherited from the Wright Institute. To meet the increasing demand for vocational education in the whole province, the trade school was transferred on June 7, 1931, to Cabanatuan City. Enrolment increased; however, the program was interrupted in December 1941 by the outbreak of the Second World War in the Pacific. Immediately after the war, the trade school was reopened on September 6, Rehabilitation program took place. The trade school continued with its mission of meeting the vocational and manpower needs of students coming from both Nueva Ecija and the nearby provinces. On June 8, 1948, a course in dressmaking was opened and female students were admitted in the School. A few years later, food trades and cosmetology courses were also offered. On May 8, 1953, the NETS was converted into the Central Luzon School of Arts and Trades (CLSAT) by virtue of Republic Act No CLSAT was recognized as a center of manpower/vocational training for both youths and adults not only in the province but also in the whole Region III. Series of developments continued until the CLSAT was converted into the Central Luzon Polytechnic College (CLPC) by virtue of Republic Act No which was signed on June 18, 1964 by then President Diosdado Macapagal. Thirty-four years later, the CLPC, under the leadership of President Gemiliano C. Calling, was converted into a specialized university, the Nueva Ecija University of Science and Technology by virtue of Republic Act. No

5 The Bill converting CLPC into NEUST was signed by speaker Jose de Venecia on February 19, It was forwarded to President Fidel V. Ramos on February 24, 1998 and lapsed into law on March 27, The University therefore, ensures that the requirements of business, industry, services and other sectors as well as the needs of the local, regional and national development for high quality professionals and highly skilled middle-level manpower are addressed. Vision The University envisions to be a recognized educational leader in Region III managed by committed and ethical public servants where a culture of excellence, high ethical standards and solidarity thrives and prospers in each of the University s academic and administrative departments and units; and each college, institute and campus is a center of development/excellence in instruction, research, extension, services, production, sports and cultural development, thereby transforming students, alumni and other clientele into high quality, competent and ethical leaders, professionals and/or middle level manpower in the fields of science, technology, education, management, arts and technology-based education and training. Mission As provided for in RA 8612, NEUST s mission is two-fold: to primarily provide advanced instruction, professional training in arts, science and technology, education and other related fields, undertake research and extension services, and provide progressive leadership in these areas; and to offer graduate, undergraduate and short term technical courses within its areas of specification and according to its capabilities, considering the needs of the province, the region and the country. 4

6 Campuses NEUST operates in Six (6) campuses, namely, the Gen. Tinio Campus, the Sumacab Campus, the San Isidro Campus, the Fort Magsaysay Campus the Atate Campus and the Gabaldon Campus. The Gen. Tinio Campus of the University sits on a 1.93-hectare lot along General Tinio Street in the heart of Cabanatuan City. It is about 120 kilometers north of Manila and about one hour travel away from the university s most distant campus, the Gabaldon Campus. The campus houses the Colleges of Engineering, Information and Communications Technology, Industrial Technology, Arts and Sciences, Nursing, Graduate School and High School Department. General Tinio Campus 5

7 Sumacab Campus sits on a 23.9-hectare lot that strategically lies on Sumacab Este, Cabanatuan City. Relatively expansive, Sumacab Campus is free from the hustle and bustle of the city. Sumacab Campus is only around two kilometers away from the town of Sta. Rosa. The campus houses the Colleges of Architecture, Education, and Management and Business Technology. Other physical facilities situated in the Campus are the Guest House, Alumni Center, Training Center, University Museum, Rock Garden, Heroes Park, Library, Speech Center, Dormitory, Gymnasium, the SMART- SWEEP Laboratory, Oval, and agricultural demo-farm. The campus is gradually becoming the center agricultural research development to meet the need for food production. Sumacab Campus 6

8 San Isidro Campus, the eldest of the six campuses is situated in a.55 hectare lot in San Isidro Nueva Ecija. It is only an hour travel away from the busy City of San Fernando in Pampanga. San Isidro Campus The Fort Magsaysay Campus is situated in an hectare lot in a military community in Palayan City. It serves as NEUST catch basin in the southeastern part of the province. Fort Magsaysay Campus 7

9 The Atate Campus is a 4.4 hectare-lot situated in Atate, Palayan City. The campus serves as the university s link to the southeastern part of Nueva Ecija. ATATE Campus The Gabaldon Campus is located in a sprawling 278 hectare land that lies along the foot of Mt. Mingan in the Sierra Madre Mountain Ranges on the eastern side of the municipality of Gabaldon, Nueva Ecija. It is the gateway of the province to the town of Dingalan. GABALDON CAMPUS 8

10 CYBER CAMPUS - Taiwan The University also maintains Cyber Campuses in Hong Kong, Taiwan, and Macau. Negotiation is on-going to open a Cyber Campus in Canada. Courses offered in these campuses are graduate and post graduate programs such as MBA for Executives, MPA, PH.D. Educational Management, Ph.D. in Business Administration. 9

11 Message Republic Act No also known as The Anti-Red Tape Act of 2007 is a welcome development in the entire bureaucracy. This is a piece of legislation that will surely bring about highest degree of efficiency and effectiveness in the delivery of public service. The Nueva Ecija University of Science and Technology as a higher educational institution and a government instrumentality in the field of education is always a dynamic social system. It has no other choice but to be so considering that it is a market place of ideas being home to scholars, theorists, and practitioners in various fields of endeavors. It never rests lengthily upon a certain comfort zone but rather continuously contemplates to reengineer or reinvent its operational system. This Citizen s Charter is just a proof of our being able, willing and ready to adopt new operational systems and procedures if only to further improve the delivery of services for the benefit of our clienteles which is the ultimate goal of Anti Red Tape Act of As indicated earlier, we are always open to all comments and suggestions that will further enhance the performance of our public duties and functions. This, consequently, makes Citizen s Charter always ready for further enhancement. HILARIO C. ORTIZ, Ll.B., Ph.D. SUC President III 10

12 MISSION By offering graduate, undergraduate and short term courses within its areas of specialization and according to its capabilities, NEUST ensures to primarily provide advance instruction, professional training in arts, science and technology education and other related fields, undertake research and extension services, and provide progressive leadership in these areas. VISION Nueva Ecija University of Science and Technology is a recognized leader in the region and managed by committed and ethical public servants where: a. A culture of excellence, ethics and solidarity thrives and prospers in each academic and administrative unit; and b. Each college, institute and campus is a center of development/excellence in its respective programs of instruction, research and extension services and production, transforming students, alumni and other clienteles into high quality, competent and ethical leaders, professionals and/or middle level manpower in the field of Science and Technology education, management and arts and Technology-based Education and Training. 11

13 We, the officials and employees of the Nueva Ecija University of Science and Technology, commit to: A - Accountability and ethics in public service; C - Competence in the discharge of our duties and functions; C - Continuing professional education and staff development; U - Unity in diversity; R - Relevant, Result-oriented; A - Attentive to the needs of students and other clientele; T - Timeliness in the delivery of services; E - Evaluate our performances for continuous improvement 12

14 The NEUST shall establish and implement a feedback mechanism which includes the following: Sources of Feedbacks Feedbacks from Students and Parents Office-in-Charge Department of Students Affairs Channel of Communication Personal Text (044) neust_osa@yahoo.com Feedbacks from Faculty and Staff VP for Admin Buss. and Finance (044) zrguillasper@yahoo.com Feedbacks from Alumni Alumni & Placement Office (044) zenaidavillariaza@yahoo.com Feedbacks from Community (includes contractors and dealers) VP for Academic Affairs (044) vpaa_pangilinan@yahoo.com Treatment of Feedbacks The feedbacks coming from parents, students, faculty, staff, alumni, members of the community, etc., shall be treated with utmost professionalism and scholarliness. It is understood that feedbacks may be positive or negative. But just the same, these are to be considered as important inputs for the improvement of the delivery of services of NEUST. 13

15 Mechanics of Feedbacks Processing If the feedbacks received are in the forms of suggestions, complaints, and the like that call for and/or capable of immediate response or action, the concerned office-in-charge as indicated in the above matrix shall forthwith act and attend to these or call the attention of concerned offices/authorities in the University for immediate and appropriate action. If case of feedbacks that need careful and longer studies, the concerned office-in-charge shall forward the same to the University Research Office for the conduct of scientific and scholarly research. This office should come out with useful recommendations to be presented to the University President for appropriate action. This shall be done on a quarterly or semestral basis depending on the actual needs. Moreover, on an annual basis, the Graduate School shall include the topics pertinent to the feedbacks and/or feedbacks mechanism as among the subject matters/problems for thesis or dissertation writing, A regular research dissemination forum/fora shall be held to be attended and participated in by those who would benefit from this like school administrators, faculty, staff, students, community folks, dealers, contractors, and other people from government, business, industry as well as concerned NGOs. 14

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17 STEP 1 REPORT to the Dean Graduate School, for an interview, evaluation of Official Transcript of Records and fill your personal information sheet STEP 2 PROCEED to the University Clinic for medical and dental exam HOW TO ENROL GRADUATE SCHOOL NEW STUDENTS STEP 7 PROCEED to the Cashier s Office for payment of fees STEP 8 PROCEED to the REGISTRAR S OFFICE for your Certificate of registration and submit your ORIGINAL TRANSCRIPT OF RECORD, Passport size Picture, Personal information sheet, 2 x2 latest picture, preliminary registration form 1-A and get your class cards STEP 3 PROCEED to your enrolling teacher for preliminary registration (Copy the schedule of your subject and have it approved by the enrolling teacher) Step 6 Get Number at the Queuing System (Numbering System) STEP 9 REPORT to Cyber Center for your ID. (For new students only) STEP 4 PROCEED to the UCC/MIS for your enrolment and assessment of fees Step 5 Proceed to Accounting Office for VERIFICATION STEP 10 REPORT TO CLASS ON 16

18 STEP 1 REPORT to the Enrolling Teacher, for evaluation of Grades/Subjects and Request for Pre-Registration Form STEP 2 PROCEED to the UCC/MIS for your enrolment and assessment of fees HOW TO ENROL GRADUATE SCHOOL OLD STUDENT STEP 6 PROCEED to the Cashier s Office for payment of fees STEP 5 Get Number at the Queuing System (Numbering System) STEP 7 PROCEED to the REGISTRAR S OFFICE for your Certificate of registration and submit your ORIGINAL TRANSCRIPT OF RECORD, Passport size Picture, Personal information sheet, 2 x2 latest picture, preliminary registration form 1-A and get your class cards STEP 8 REPORT to Cyber Center for your ID. (for new students only) STEP 3 PROCEED to SCHOLARSHIP CENTER (if you avail of any) STEP 4 Proceed to Accounting Office for VERIFICATION STEP 9 REPORT TO CLASS ON 17

19 STEP 1 REPORT TO DSA (Testing Center) for the issuance of your admission slip. HOW TO ENROL FOR NEW COLLEGE STUDENTS STEP 7 Get Number at the Queuing System (Numbering System) STEP 8 PROCEED to the Cashier s Office for payment of fees STEP 2 PROCEED to the University Clinic for medical and dental exam STEP 3 PROCEED to your enrolling teacher for preliminary registration/assessment of fees (Copy the schedule of your subject and have it approved by the enrolling teacher) STEP 6 Proceed to Accounting Office for VERIFICATION STEP 5 PROCEED to SCHOLARSHIP CENTER (if you avail of any) STEP 4 PROCEED to the UCC/MIS for your enrolment and assessment of fees 18 STEP 9 PROCEED to the Registrar s Office and submit your admission slip, Report Card (Form 138/137-A) photocopy NSO & Passport size Picture and get your certificate of registration STEP 10 REPORT to Audio Visual for your Identification Card (ID). STEP 11 REPORT TO CLASS

20 STEP 1 REPORT to the Enrolling Teacher, for evaluation of Grades/Subjects and Request for Pre-Registration Form STEP 2 PROCEED to the UCC/MIS for your enrolment and assessment of fees HOW TO ENROL FOR COLLEGE OLD STUDENTS STEP 6 PROCEED to the Cashier s Office for payment of fees STEP 5 Get Number at the Queuing System (Numbering System) STEP 7 PROCEED to the REGISTRAR S OFFICE for your Certificate of registration and submit your ORIGINAL TRANSCRIPT OF RECORD, Passport size Picture, Personal information sheet, 2 x2 latest picture, preliminary registration form 1-A and get your class cards STEP 8 REPORT to Cyber Center for your ID. (for new students only) STEP 3 PROCEED to SCHOLARSHIP CENTER (if you avail of any) STEP 4 Proceed to Accounting Office for VERIFICATION STEP 9 REPORT TO CLASS ON 19

21 HOW TO ENROL NEW HIGH SCHOOL STUDENTS STEP 1 REPORT to Principal s Office for the issuance of your admission slip and preliminary registration STEP 4 Get Number at the Queuing System (Numbering System) STEP 5 PROCEED to the Cashier s Office for payment of fees STEP 2 PROCEED to the UCC/MIS for your enrolment and assessment of fees STEP 3 PROCEED to Accounting Office for verification of fees. STEP 6 PROCEED to REGISTRAR S OFFICE for your Certificate of Registration and submit your admission slip, Report card & Passport size Picture STEP 8 REPORT to Cyber Center for your ID. (For new students only) 20 STEP 9 REPORT TO CLASS ON

22 STEP 1 REPORT to your enrolling teacher and present your report cards for evaluation and request for preliminary registration form HOW TO ENROL OLD HIGH SCHOOL STUDENTS STEP 6 PAY YOUR MATRICULATION AND OTHER FEES TO THE CASHIER S OFFICE STEP 7 PROCEED to the REGISTRAR S OFFICE for your Certificate of Registration STEP 2 COPY the schedule of classes of your section and have it approved by your enrolling teacher STEP 5 Get Number at the Queuing System (Numbering System) STEP 8 REPORT to Cyber Center for ID STEP 3 PROCEED to the UCC/MIS for your enrolment and assessment of fees STEP 4 PROCEED to Accounting Office for verification of fees. STEP 9 PROCEED to the Registrar s Office and submit your report card and registration forms and have your student copy with REGISTERED 21 STEP 10 REPORT TO CLASS

23 UNANG HAKBANG Makipagkita sa gurong tagatal ng kursong Bokasyonal para sa isang panayam. AVTP CIT Office MGA PARAAN NG PAGPAPATALA AVTP IKA-ANIM NA HAKBANG KUMUHA NG NUMERO SA QUEUING SYSTEM (NUMBER SYSTEM) IKA-PITONG HAKBANG Magbayad ng matrikula sa kahera IKALAWANG HAKBANG Magtungo sa University Clinic para sa medical and dental exam IKA-LIMANG HAKBANG Magtungo sa Accounting Office para sa pag verifica ng babayaran. IKA-WALONG HAKBANG Magtungo sa REGISTRAR S OFFICE para sa sipi ng iyong REGISTRATION IKATLONG HAKBANG Humingi ng aplikasyon sa pagpapatala sa Gurong Tagatala at sagutin ang impormasyong kailangan. IKA-APAT NA HAKBANG Magtungo sa Tanggapan ng Dekano para sa opisyal na pagpapatala at pagkwenta ng inyong babayaran sa Cyber Center IKA-SIYAM NA HAKBANG Magpunta sa Cyber Center para sa inyong ID. IKA-SAMPU MAGBALIK SA UNANG ARAW NG KLASE 22

24 HOW TO ENROL FOR TRANSFEREES STEP 1 REPORT to the Registrar s Office for the submission of credentials and evaluation of earned units. STEP 6 Get Number at the Queuing System (Numbering System) STEP 7 PAY YOUR MATRICULATION AND OTHER FEES TO THE CASHIER S OFFICE STEP 2 If qualified for admission get your admission slip and evaluation sheet and proceed to your enrolling teacher and request for Preliminary Registration Form1-A. Copy the schedule of classes of your section and have it approved by your enrolling teacher STEP 5 PROCEED to the Accounting Office for verification of fees STEP 8 PROCEED to the REGISTRAR S OFFICE for your Certificate of Registration and get your class cards. STEP 3 PROCEED to the UCC/MIS for Enrolment and assessment of fees STEP 4 PROCEED to SCHOLARSHIP CENTER (if you avail of any) STEP 9 REPORT to Cyber Center for your ID. (For new students only) STEP 10 REPORT TO CLASS 23

25 Schedule of Availability of Service: Monday to Friday (Months of December June) 8:00 to 5:00 pm without noon break Who may Avail of the Service In-coming Freshman College Students What are the Requirements: 1. Receipt of Fees 2. Certificate of Good Moral Character 3. 2pcs. 2X2 Picture Duration: 2 weeks, 5 mins. and 20 seconds Step Applicants/Clients Service Provider Duration of Activity Person In-charge Fees Form Present receipt of Testing fee to the Verify the receipt with the ID 10 seconds Dr. Melissa Belinda P. Faronilo Testing Center of the applicant Head, Testing Center Fill-up CAT application form and Check application form and 2 mins Dr. Melissa Belinda P. Faronilo CAT submit together with all the all requirements submitted Head Testing center Application requirements and wait for exam permit by applicant Form Come back on the assigned date, time Verify the examination permit 10 seconds Dr. Melissa Belinda P. Faronilo and venue of examination. and ID of the examinee Head Testing center 4. Checking of the test paper. Test papers will be checked 2 mins for Dr. Melissa Belinda P. Faronilo individually each paper Head, Testing Center 5. Return for the CAT result Result of examination will be 1 min Dr. Melissa Belinda P. Faronilo after 2 weeks posted in the bulletin board Head, Testing Center End of Transaction 24

26 Schedule of Availability of Service: 8:00 5:00 pm without noon break Who may avail of the service: Students Applying for Loan Assistance Total Processing time of application: 3 Days and 6 Minutes Fees: None How to Avail the Service: Step Applicants/Clients Step Service Provider Duration Location/Office No. 1 Secure application form Gives application form for student loan assistance 1 minute Office if the Student Affairs, LB 104, LB Bldg., 1 st floor 2 Fill up loan assistance application form and submit - Assess application form as to the validity of the nature (Congressional, Academic, 5 minutes Office if the Student Affairs, LB 104, LB Bldg., 1 st floor Campus-based, etc.) 3 Process the loan 3 - Budget Office, AD Bldg, 1 st floor 4 Release of loan - Accounting Office, AD, days Bldg, 1 st floor - Cashier s Office, AD Bldg, 1 st floor Note: For Inquiries / Suggestions / Complains: Please call (044) / Ms. Milagros Sumawang, Office of Student Affairs 25

27 Schedule of Availability of Service: 8:00 5:00 pm without noon break Who may avail of the service: Students Applying for Scholarship Total Processing time of application: 5 minutes Fees: None How to Avail the Service: Step Applicants/Clients No. Step 1 Present: Original & photocopy of certificate of scholarship from donor (if congressional) or school organization (if campus based scholarship) grades (of recent semester) 2 Leave photocopy of assessment form & certificate of scholarship, photocopy of grades Service Provider Duration Location/Office - Verify the originality of the scholarship - Evaluate the certificate - Evaluate grades - Sign assessment form & certificate of scholarship for confirmation of the availed scholarship Safekeeping of the scholarship records 4 minutes 1 minute Office if the Student Affairs, LB 104, LB Bldg., 1 st floor Office if the Student Affairs, LB 104, LB Bldg., 1 st floor Note: For Inquiries / Suggestions / Complains: Please call (044) / Ms. Milagros Sumawang, Office of Student Affairs 26

28 Schedules of Availability of Services: Monday to Saturday from 8:00 5:00 PM without noon break Who may avail: What are the Requirements: NEUST Enrolled Students NEUST Student ID Letter -referral letter from teacher/adviser - endorsement letter from unit coordinator -call letter for complained student -or even without referral letter for walk-in counselee Duration: no specific amount of time; depends upon situation How to avail of the service: Step Applicant/Client s Step Service Provider Duration Location Fees Forms No. 1 Present - Check in System if enrolled no specific amount of DSA LB 104 None - Referral slip form -NEUST ID - Assessment of the client s case time; depends upon - Letter, (if referred/indorsed thru interview. situation by Somebody/or called by the Guidance Counselor) 2 - Fill up the problem checklist - Counseling Session/ rescheduling no specific amount of DSA LB 104 None Problem Checklist and counseling report sheet. of counseling for time; depends upon form Counseling clients needing more attention situation report form and time. - Write Promissory note ( if required) 3 Log-in/sign name in the End of session None logbook and signing of excuse/ referral letter For inquiry/suggestions/complains: Contact No. : (044) Dr. Hernina Medrano Guidance Office (Dr. Hernina Medrano) 27

29 Admission Policies of Freshmen students during enrolment Who may avail of the Service: Medical Dental Unit 1. Any student seeking enrolment to High School Department and to any of the Colleges except for the College of Nursing, who have been issued proof of being qualified for enrolment by the Admissions and Testing Center 2. Any student seeking enrolment to the College of Nursing, who have been issued proof of being qualified for enrolment by the Admissions and Testing Center, after being tested negative to Hepatitis B Virus. Duration: minutes for those seeking enrolment to High School Department and to any of the Colleges except for the College of Nursing minutes for those seeking enrolment to the College of Nursing How to Avail of the Services: Please refer to the next page 28

30 Step Applicant/Client Service Provided Duration of Activity ( Under Person in charge Fees Form Normal Circumstances ) 1 Show to the Nurse the form from DSA Give color coded medical form ( coding based 2 min Nurse Medical Form on corresponding course 2 Accomplishment of Form Explanation of each entry in the questionnaire 2 min Nurse/ Dentist/ MD ( whoever has no client to attend to ) Answering all questions in the questionnaire 3-5 min by the student 3 Taking of measurements, Vital Signs Taking of Blood pressure 3 min Nurse Recording of height and weight 2 min Nurse/ Dentist/ MD ( whoever has no client to attend to ) 4 Physical Examination a. Dental Dental examination and accomplishment of 2-4 min Dentist Dental form dental form b. Medical Medical and physical examination 4-5 min MD Medical Form 5 Referral to specialist if with problems Explanation of the condition to the patient 3-5 min MD Write referral to specialist write letter to the parents informing them of the patient's condition For students seeking admission to the College of Nursing, the above procedure will be preceded by Hepatitis B SURFACE Antigen Testing of student for Hepatitis B determination surface Antigen blood extraction 3 min Hired Med tech MD if med tech is not available processing of blood sample 8-10 min med tech release of results 2 min med tech interpretation of result 3 min MD counselling if found Hep B ( + ) 3-5 min MD 29

31 NEUST UNIVERSITY CYBER CENTER ISSUANCE OF PRE-ASSESSMENT FEES Schedule of Availability of service Monday Friday 8:00 Am To 5:00 Pm Without Noontime Break Who may avail of the service? 1. New and Old Students What are the requirements? 1 Approved Schedule of Classes Duration: 8 minutes STEP NO. Applicants/Clients Service provider DURATION SERVICE 1 Present approved schedule of classes 2 Pre-assessment form OFFICE/PERSON RESPONSIBLE Prepare preassessment of fees 4 min Encoder on Duty Compute fees and other charges 4 min Encoder on Duty Fees Subject to Number of Units Subject to Number of Units Form Student Registration Form Student Registration Form END OF TRANSACTIONS 30

32 NEUST UNIVERSITY CYBER CENTER ISSUANCE OF STUDETN IDENTIFICATION CARDS Schedule of Availability of service Monday Friday 8:00 Am To 5:00 Pm Without Noontime Break Who may avail of the service? 1. New and Old Students What are the requirements? 1 Approved Schedule of Classes duly signed by the Office of the Registrar 2 Assessment Form from Accounting Office 3 Official Receipt from Cashier s Office Duration: 13 minutes STEP NO. Applicants/Clients Service provider DURATION SERVICE 1 Present required documents 2 Fill-up form stating name, address, birthday, specimen signature and picture OFFICE/PERSON RESPONSIBLE Fees Review documents presented as required 3 mins Encoder on Duty None Process the student identification card indicating the student ID Number 10 mins Encoder on Duty None Form Enrollment Form Official Receipt Current Student Identification Card 31

33 GENERAL TINIO ST. AND SUMACAB CAMPUS ACCOUNTING OFFICE ASSESSMENT OF STUDENT'S FEES Schedule of Availability of Service: During Enrolment Period Monday to Friday 8:00 AM - 5:00 PM without noon break Who May Avail of the Service: Students who passed the required university's admission tests What Are the Requirements: Fully accomplished preliminary registration and Pre-Assessment Forms Duration: 119 minutes How To Avail of the Service: Duration of Activity Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form Circumstances) 1 Present the duly accomplished enrolment Received and assessed the 2 mins Accounting Clerk as NEUST Preliminary and form for review to the assigned necessary forms assessed Pre-Assessment Form accounting personnel 2 Pay to the Cashier Process payment and issue O.R. 4 mins Cashier as Accountable Form No. 51 assessed 3 Proceed to the Registrar's Office Issuance of Certificate of 3 mins Clerk-in-Charge NEUST COR Registration (COR) END OF TRANSACTION 32

34 R E -AS S E S S ME NT OF S TUDE NT'S F E E S S c hedule of Availability of S ervic e: During E nrolment P eriod Monday to F riday 8:00 AM - 5:00 P M without noon break Who May Avail of the S ervic e: S tudents who has scholarship grants What Are the R equirements : F ully accomplished preliminary registration and P re-assessment F orms Duration: 14 minutes How T o Avail of the S ervic e: Duration of Ac tivity S tep Applic ant/c lient S ervic e P rovider (Under Normal P ers on in C harg e F ees F orm C irc ums tanc es ) 1 P resent the duly accomplished enrolment R eceived and stamped the 2 mins Head, S cholarhip NE US T P reliminary and form to the Head, S cholarsip C enter form C enter P re-assessment F orm 2 P resent the signed/stamped enrolment R e-assess the fees of scholars 5 mins Accounting C lerk as NE US T P reliminary and form and C ertificate of S cholarship to the to be paid and print the assessed P re-assessment F orm accounting office discounted form 3 P ay to the C ashier P rocess the payment and 4 mins C ashier as Accountable F orm No. 51 issue O.R. assessed 4 P resent proof of payment to the R egistrar Issue the C ertificate of 3 mins C lerk-in-c harge NE US T C O R secure C ertificate of R egistration R egistration to students E ND OF T R ANS AC T ION 33

35 GENERAL TINIO ST. AND SUMACAB CAMPUS ACCOUNTING OFFICE ISSUANCE OF MID-TERM AND FINAL EXAMINATION PERMITS Schedule of Availability of Service: During Examinations 8:00 AM - 5:00 PM without noon break Who May Avail of the Service: All students in the College and Graduate Levels What Are the Requirements: Identification Card, Official Receipt and Clearance (Finals) Duration: 9 mins. And 30 seconds How To Avail of the Service: Duration of Activity Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form Circumstances) 1 Get number before proceeding to the Issue number 30 sec. Clerk-in-Charge NEUST Number Accounting Office System 2 Proceed to the Accounting Office and Issue the necessary permit 2 mins Accounting Clerk NEUST Examination present proof of payment Permit 3 Pay to the Cashier Process the payment and 4 mins Cashier as Accountable Form No. 51 issue O.R. assessed 4 Present proof of payment to the Registrar Issues the Certificate of 3 mins Clerk-in-Charge NEUST COR secure Certificate of Registration Registration to students END OF TRANSACTION 34

36 PAYMENT OF UNPAID SCHOOL FEES Schedule of Availability of Service: During Examination Period Monday to Friday 8:00 AM - 5:00 PM without noon break Who May Avail of the Service: All students of the university What Are the Requirements: Identification Card Duration: 6 minutes How To Avail of the Service: Duration of Activity Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form Circumstances) 1 Present Identification Card (ID) Received ID and check student's 2 mins Cashier NEUST ID ledger 2 Present the payment Process the payment and 2 mins Cashier as Accountable Form No. 51 issue Official Receipt OR) assessed 3 Proceed to Accounting Office and present Check proof of payment and 2 mins Accounting Clerk NEUST Examination OR together with Clearance (for Final issue Examination Permit Permit Examination only) END OF TRANSACTION 35

37 PAYMENT OF UNPAID SCHOOL FEES Schedule of Availability of Service: During Examination Period Monday to Friday 8:00 AM - 5:00 PM without noon break Who May Avail of the Service: All students of the university What Are the Requirements: Identification Card Duration: 8 mins. How To Avail of the Service: Duration of Activity Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form Circumstances) 1 Present Identification Card (ID) Received ID and check student's 2 mins Cashier NEUST ID ledger 2 Present the payment Process the payment and 2 mins Cashier as Accountable Form No. 51 issue Official Receipt OR) assessed 3 Proceed to Accounting Office and present Check proof of payment and 4 mins Accounting Clerk NEUST Examination OR together with Clearance (for Final issue Examination Permit Permit Examination only) END OF TRANSACTION 36

38 ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS DURATION : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : All students except newly graduates : Clearance from money and property accountability : Official Receipt : If the request is filed through a representative an AUTHORIZATION LETTER and / or SPECIAL POWER OF ATTORNEY (SPA) and one (1) valid ID of the student and the representative : One (1) hour and 9 minutes STEP APPLICANTS / CLIENTS SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE 1 Secure request form and Issue clearance form and check if the Clearance form and clearance from the Office students Form 137 is already submitted, 2 minutes Clerk assigned at the None Request for Form 137 of Campus Registrar. if not advise the student to get a request Registrar's Office if necessary form for the Form 137. Fill-in all the items in the clearance Sign the form if the applicant is free from 2 form & have it signed by the any obligation. 30 minutes Cashier's Staff Clearance Form concerned authorities / offices. 37

39 STEP APPLICANTS / NO. CLIENTS 3 Pay the corresponding fee at the Cashier s Office SERVICE PROVIDER Process payment and issue Official Receipt of Payment (O.R.) DURATION OF OFFICE / PERSON SERVICE RESPONSIBLE FEES 2 minutes Cashier s Staff OTR 150 / page CERTIFICATE / page 1. Cert. of grades 2. Cert. of status 3. Good Moral 4. Honorable dismissal 5. Cert. of no scanner 6. Authentication 7. Permit to cross-enroll form 8. Cert. units earned FORM Order of Payment / Clearance Form 4 Submit the duty accomplished clearance form, Form 137 (If advised to secure such) and O.R. of payment at the designated Registrar s window. 5 Wait for the issuance of claim stub. Receive / review accomplished clearance form and forward to the designated clerk. The clerk will check, update and evaluate the record of all the requirements were complied with. Review accomplished clearance form. Schedule the release of the request and issue the claim stub to the student / client. (Within 10 working days from the date of receipt, the requested record will be available EXCEPT for newly graduates.) Forward to the concerned clerk the aforementioned document and do what is being requested. 30 minutes Clerk assigned at the window. 5 minutes Clerk assigned at the window EVALUATION 5.00 / each PROSPECTUS 5.00 / each CHANGE OF MARTICULATION 10.00/ Subject COMPLETION FORM 15.00/ Subject CAV / each MEDIUM OF INSTRUCTION 50.00/ each DIPLOMA RE-ISSUE PRINTING FEE Php DIPLOMA FEE Php DOC. STAMP Php Claim stub 38

40 FLOWCHART OFFICE OF THE REGISTRAR Secure request form And clearance from the Office of the Campus Registrar. All-in all the items in the clearance form & have it signed by the concerned authorities/offices. TABLE OF FEES OTR/DIPLOMA (re-issue) Php /page CERTIFICATION Php 10.00/ page PERMIT TO CROSS ENROLL Php DOCUMENTARY STAMP Php each EVALUATION/PROSPECTUS Php 5.00 each ADD/DROP/CHANGE Php 10.00/ subject COMPLETION FORM Php 15.00/ subject CAV Php Wait for the issuance of claim stub. (If the request is filed through a represented AUTHORIZATION LETTER and/or SPECIAL POWER OF ATTORNEY (SPA) & one (1) valid ID of the student & the representative. Pay the corresponding fee at the Cashier s Office Submit the duly accomplished form, Form 137 (if advised to secure such) & O.R. of payment at the designated Registrar s Window. 39

41 ENROLMENT FOR QUALIFIED FIRST YEAR HIGH SCHOOL STUDENTS Schedule of Availability of Service Who may avail of the service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : Elementary school graduates What are the requirements : Report Card / Form x 2 ID Picture (3 copies) NSO Birth Certificate Matriculation Fees Duration : 43 minutes STEP PROCEDURE SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE 1 Secure for Admission Slips from Issue and sign 2 minutes Testing Office Testing Office Admission Slip Admission None Proceed to the Guidance Office for Interview and Slip 2 interview and submit 2x2 ID picture. receive picture; sign 10 minutes Guidance Office admission slip Report to the Campus Nurse for Evaluate and record medical Registration 3 Health evaluation / medical history. history of the student and sign 15 minutes Campus Nurse Forms Admission Slip Present your approved admission 4 slip to the enrolling teacher & secure Issue enrolment forms 5 minutes Assigned Enrolling and accomplished enrolment form. Teacher Present the duly accomplished 5 enrolment form to the assigned faculty Assess Fees 3 minutes Faculty / Personnel / personnel for assessment of fees. Assigned 6 Pay your fees at the Cashier's Issue Official Receipt 5 minutes Cashier's Office As Office. Assessed Present receipt of payments and 7 students registration form to the 3 minutes Registrar's Office Registrar's Office and secure certificate of registration. END OF TRANSACTION 40

42 ENROLMENT FOR OLD HIGH SCHOOL STUDENTS Schedule of Availability of Service Who may avail of the service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : Old High School students What are the requirements : Report Card / Form 138 Clearance Duration : 18 minutes STEP PROCEDURE SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE Present your Report Card (Form 138) and clearance for the previous S.Y. Examine card and Registration 1 to the enrolling teacher and secure Issue enrolment / 5 minutes Assigned Enrolling None Form enrolment registration form for you registration form Teacher to accomplished. Present the duly accomplished 2 registration form to the enrolling Approved Enrolment 2 minutes Assigned Enrolling None teacher for approval. Form Teacher Present the approved registration 3 form to the assigned personnel for Assess Fees 3 minutes Assigned Personnel None the assessment of fees. 4 Pay your fees at the Cashier's Issue Official 5 minutes Cashier's Office As Office. Receipt Assessed Present receipt of payments and 5 students registration form to the Approve Enrolment 3 minutes Registrar's Office None Registrar's Office. END OF TRANSACTION 41

43 ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENTS Schedule of Availability of Service Who may avail of the service What are the requirements Duration : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : Incoming First Year College Students (High School Graduates) : Report Card (High School Card) 2 x 2 ID Picture (3 Copies) NSO Birth Certificate Matriculation Fees : 43 minutes STEP PROCEDURE SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE 1 Secure for Admission Slips Issuance and 2 minutes Admission from Testing Office Sign Admission Slip Testing Office Slip 2 Proceed to the Guidance Office Interview and receive picture; 10 minutes for interview and submit 2x2 ID picture Sign admission slip Guidance Office Report to the Campus Nurse for Evaluate and record medical 3 Health evaluation / medical history. history of the student and 15 minutes Sign admission slip. Campus Nurse Present your approved admission slip 4 to the enrolling teacher and secure Issue enrolment forms 5 minutes Assigned Enrolling and accomplished enrolment form. Teacher Present the duly accomplished 5 enrolment form to the assigned faculty Assess Fees 3 minutes Cashier's Office / personnel for assessment of fees. 6 Pay your fees at the Cashier's Issue Official 5 minutes As Office. Receipt Cashier's Office Assessed Present receipt of payments and students registration form to the Issue Certificate of 3 minutes 7 Registrar's Office and secure certificate Registration Registrar's Office of registration. END OF TRANSACTION 42

44 ENROLMENT FOR OLD COLLEGE STUDENTS Schedule of Availability of Service Who may avail of the service What are the requirements Duration : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : Old College Students : Certificate of Registration Clearance : 17 minutes STEP PROCEDURE SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE Present your clearance for the previous semester to the enrolling Issue preliminary 2 minutes Assigned Enrolling Teacher None Preliminary 1 teacher. Secure and accomplished Form Forms preliminary registration. Present the duly accomplished Approved preliminary registration form to the Preliminary form Registration 2 enrolling teacher for approval, secure and issue 2 minutes Assigned Enrolling Teacher Forms and accomplished registration form. registration form Present the duly accomplished Approved 3 registration form to the registration form 2 minutes Assigned Enrolling Teacher enrolling teacher for approval. Present the approved registration 4 from the assigned personnel for the Assess Fees 3 minutes Assigned Faculty or assessment of fees. Personnel 5 Pay your fees at the Cashier's Issue Official 5 minutes Cashier's Office As Office. Receipt Assessed Present receipt of payments and Received approved students registration form to the registration forms 6 Registrar's Office and secure and issue certificate 3 minutes Registrar's Office certificate of registration. of registration END OF TRANSACTION 43

45 ENROLMENT OF OLD GRADUATE SCHOOL STUDENTS Schedule of Availability of Service Who may avail of the service Duration : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : Old Graduate School Students : 28 minutes STEP PROCEDURE SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE 1 Report to the Dean's Office for Issue preliminary Preliminary evaluation. Secure and accomplish form. 10 minutes Dean of Graduate School None form. preliminary form I-A. 2 Proceed to the secretary of Graduate Issue assessment 10 minutes Dean / Secretary of None Assessment School for pre-assessment of fees. form. Graduate School Form 3 Pay your fees at the Cashier's Office Issue Official Receipt 5 minutes Cashier's Staff As Official Assessed Receipt 4 Presnt receipt of payments and Received approved students registration form to the registration forms and 3 minutes Registrar's Staff None Certificate of Registrar's Office and secure issue Certificate of Registration Certificate Of Registration (COR) Registration. 44

46 ENROLMENT OF NEW GRADUATE SCHOOL STUDENTS Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break Who may avail of the service : What are the requirements : Original Transcript of Records (OTR) 2 x 2 ID Picture (3 copies) Matriculation Fees Duration : 38 minutes STEP PROCEDURE SERVICE DURATION OF OFFICE / PERSON FEES FORM NO. PROVIDER SERVICE RESPONSIBLE 1 Report to the Dean's Office for Interview and receive Preliminary evaluation and interview Secure picture; issue 10 minutes Dean of Graduate School None form. and accomlish preliminary form I-A. preliminary form 2 Report to the Campus Nurse for Evaluate and record Health Evaluation / Medical History. medical history of the 15 minutes Campus Nurse None student. 3 Present the duly accomplished enrolment form to the assigned Assess Fees 4 minutes Accounting Staff None Assessment faculty / personnel for assessment Form of fees. 4 Pay your fees at the Cashier's Office Issue Official Receipt 5 minutes Cashier's Staff As Official Assessed Receipt 5 Present Official Receipt (OR) of Issue Certificate of payments and students registration Registration 4 minutes Registrar's Staff None Certificate of form to the Registrar's Office and Registration secure certificate of registration. 45

47 SAN ISIDRO CAMPUS SERVICE PROVIDER: GUIDANCE AND COUNSELING OFFICE ENROLMENT/REGISTRATION OF NEW STUDENTS (For new students only) Schedule of availability of service: Who may avail of the service? What are the requirements? Duration: During the enrolment period Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break. New students seeking enrolment/registration. Admission slip from the Office of the Campus Registrar. 9 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity Person In-Charge Fees Form 1 Submit admission slip to the guidance counselor. Receive admission slip and verified if applicant is qualified for enrolment. 2 minutes Guidance Counselor None Admission Slip 2 Be prepared to answer the questions of the guidance counselor intelligently and logically. Evaluate the readiness of the applicant to study along the emotional, physical, and mental aspects. 5 minutes Guidance Counselor None Admission Slip 3 Request the guidance counselor to return the approved admission slip. Approve and returne the applicant s admission slip, if student is ready to study. 2 minutes Guidance Counselor None Admission Slip 4 Proceed to the campus clinic for medical check-up. END OF TRANSACTION 46

48 SAN ISIDRO CAMPUS SERVICE PROVIDER: CAMPUS CLINIC MEDICAL CHECK-UP OF NEW STUDENTS/ENROLLEES Schedule of availability of service: Who may avail of the service? What are the requirements? Duration: From Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break. New students seeking enrolment/registration. Admission slip from the Office of the Campus Registrar Duly approved by the guidance counselor. 9 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity Person In-Charge Fees Form 1 Present admission slip approved by the guidance counselor to the campus nurse/medical staff. Receive admission slip and verify if applicant is qualified for enrolment. 2 minutes Campus Nurse None Admission slip 2 Undergo basic medical check-up to be administered by the campus nurse or medical staff. Conduct medical check-up to the applicant. Note down adverse observations if there is any. 5 minutes Campus Nurse None Admission slip 3 Request the campus nurse to return the approved admission slip and proceed to the Office of the Campus Registrar. Approve and returne the applicant s admission slip if found physically and mentally healthy to study. 2 minutes Campus Nurse None Admission slip END OF TRANSACTION 47

49 SAN ISIDRO CAMPUS SERVICE PROVIDER: ACCOUNTING OFFICE ASSESSMENT/PAYMENT OF STUDENTS FEES Schedule of availability of service: During the enrolment period Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break Who may avail of the service? What are the requirements? Duration: All students who have qualified for enrolment. Duly accomplished and approved Preliminary Registration Form 1-a; Student Clearance (for old students) (Cashier s, registrar s and student s copy of the form) 9 minutes How to avail of the service: Step Applicant/Client Service Provided Duration of Activity Person In-Charge Fees Form 1 Present the duly accomplished and approved certificate of registration for evaluation and assessment of fees by the assigned accounting personnel. Receive duly accomplished Preliminary Reg. Form 1-A, and assess fees for payment. 2 minutes Accounting Clerk As assessed NEUST Pre- Registration Assessment Form 2 Pay required fees to the cashier or his/ her duly authorized representative. Receive payment & issue official receipt (Form 51). File cashier s copy of COR. 4 minutes Cashier or his/her duly authorized representative As assessed Accountable Form No Receive O.R. and Request return of registrar s and student s copy of Preregistration/ Assessment Form and proceed to the Office of the Campus Registrar. Return student s and registrar s copy of the Pre- Registration/ Assessment Form to the client/ applicant. 3 minutes Clerk In-Charge None NEUST COR (Registrar s and Student s Copy) END OF TRANSACTION 48

50 SAN ISIDRO CAMPUS SERVICE PROVIDER: ACCOUNTING OFFICE RE-ASSESSMENT/PAYMENT OF STUDENTS FEES (FOR THOSE SEEKING SCHOLARSHIP GRANTS/BENEFITS) Schedule of availability of service: Who may avail of the service? What are the requirements? Duration: During the enrolment period Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break All students seeking scholarship grants/benefits. Duly accomplished and approved Pre-Registration/ Assessment Form. Supporting documents for scholarship. Approved application for scholarship. 12 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity Person In-Charge Fees Form 1 Present the duly accomplished and approved certificate of registration to the assigned accounting personnel. Receive duly accomplish and approve Pre-registration form. Verified if applicant is entitled to scholarship grant/ benefit. Re-assess tuition and other fees. 5 minutes Accounting clerk As assessed NEUST Preassessed Reg. Form and supporting documents for scholarship. 2 Pay required fees to the cashier or his/ her duly authorized representative. Receive payment & issue official receipt (Form 51). File cashier s copy of COR. 4 minutes Cashier or his/her duly authorized representative. As assessed Accountable Form No Request return of registrar s and student s copy of Re-assessed Reg. Form and proceed to the Office of the Campus Registrar. Return the registrar s and student s copy of the Reissued Reg. Form to the client/applicant. 3 minutes Clerk In-Charge in the Acctg. Office None NEUST COR (Registrar s and Student s copy) END OF TRANSACTION 49

51 SAN ISIDRO CAMPUS SERVICE PROVIDER: ACCOUNTING OFFICE ISSUANCE OF EXAMINATION PERMITS (During the mid-term and final examinations for college and graduate students and Quarterly periodic examinations for high school students). Schedule of availability of service: Who may avail of the service? What are the requirements? Duration: During examination periods Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break. All students who will take periodic examinations. (High school, college and graduate students). Identification card, previous receipts, and clearance (for the final examinations). 10 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity 1 For student with unpaid balance Pay the required fees to the cashier or his/her duly authorized representative. (At least 50% of total fees for the midterm and full payment for the final) 2 Ask for present O.R.; I.D. and clearance and request the issuance of examination permit from the receiving officer. Receive payment & issue official receipt (Form 51). Record payment made on student s assessment card. Issued the appropriate examination permit. 6 minutes END OF TRANSACTION Person In-Charge Fees Form Cashier or his/her duly authorized representative 4 minutes Clerk In-Charge In the Acctg. Office 50% of total fees for the mid-term and full payment for the final None Accountable Form No. 51 Mid-term or final examination permit 50

52 SAN ISIDRO CAMPUS Who May Avail of the Service: All students of the university Monday to Friday 8:00 AM - 4:00 PM without noon break What Are the Requirements: Identification Card and Assessment Form Duration: 10 minutes How To Avail of the Service: Duration of Activity Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Circumstances) Form 1 Present the Assessment Form and Received and review if the 2 mins Cashier as NEUST Assessment Form Identification Card asssessment form is properly assessed and Identification Card signed/assessed 2 Payment of Fees Check the money, process the 5 mins Cashier Accountable Form No. 51 payment and issue the official receipt 3 Proceed to the Registrar's Office for the Certificate of Registration (COR) END OF TRANSACTION 51

53 SAN ISIDRO CAMPUS SERVICE PROVIDER : CASHIERS OFFICE PAYMENT OF UNPAID SCHOOL FEES Schedule of Availability of Service: During Enrolment and Examination Period Monday to Friday 8:00 AM - 4:00 PM without noon break Who May Avail of the Service: All students of the university What Are the Requirements: Identification Card and Assessment Form Duration: 7 minutes How To Avail of the Service: Duration of Activity Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Circumstances) Form 1 Present Identification Card (ID) Receive ID and check student's 2 mins Cashier NEUST ID ledger 2 Payment of Unpaid fees / Balance Process the payment and 3 mins Cashier as Accountable Form No. 51 issue Official Receipt OR) assessed 3 Proceed to Accounting Office and present Check proof of payment and 2 mins Accounting Clerk NEUST Examination OR together with Clearance (for Final issue Examination Permit Permit Examination only) END OF TRANSACTION 52

54 SAN ISIDRO CAMPUS NEUST-COLLEGE ADMISSION TEST SERVICE PROVIDER : REGISTRAR'S OFFICE SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break WHO MAY AVAIL OF THE SERVICE All High School Graduates WHAT ARE THE REQUIREMENTS 1. Photo Copy of Report Card 2. Certification of Good Moral Character 3. 2x2 ID pictures (2 copies) 4. Entrance Exam Fee DURATION 25 minutes STEP NO APPLICANTS/CLIENTS Present receipt of Testing fee to the Testing Center Fill-up CAT application form and submit together with all the requirements and wait for exam permit. Come back on the assigned date, time and venue of examination. 4 Checking of the test paper. SERVICE PROVIDER Verify the receipt with the ID of the applicant Check application form and all requirements submitted by applicant Verify the examination permit and ID of the examinee Test papers will be checked individually in the Main Campus DURATION OF SERVICE 10 seconds 2 minutes OFFICE/PERSON RESPONSIBLE Mrs. Adela M. De Leon Registrar, San Isidro Campus Mrs. Adela M. De Leon Registrar, San Isidro Campus Mrs. Adela M. De Leon 10 seconds Registrar, San Isidro Campus 2 minutes for Dr. Melissa Belinda P. each paper Faronilo Head, Testing Center FEES 160 FORM CAT Application Form 5 Return for the CAT result after 2 weeks. Result of examination will be posted in the Bulletin board. 1 minute Dr. Melissa Belinda P. Faronilo Head, Testing Center END OF TRANSACTION 53

55 SAN ISIDRO CAMPUS SERVICE PROVIDER : REGISTRAR'S OFFICE ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS DURATION : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : All students except newly graduates : Clearance from money and property accountability : Official Receipt : If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF ATTORNEY (SPA) ; and one (1) valid ID of the student and the representative :One (hour) and 12 minutes STEP NO. APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF SERVICE OFFICE/PERSON RESPONSIBLE FEES FORM 1 Secure request form and clearance from the Office of the Campus Registrar Issue clearance form and check if the students Form 137 is already submitted, if not advise the student to get a request form for Form minutes Clerk assigned at the Registrar's Office None Clearance form and Request for Form 137 if necessary 2 Fill-in all the items in the clearance form & have it signed by the concerned authorities/offices. Sign the form if the applicant is free from any obligation 30 minutes Cashier's Staff Clearance Form 54

56 SERVICE PROVIDER : REGISTRAR'S OFFICE SAN ISIDRO CAMPUS ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : All students except newly graduates : Clearance from money and property accountability : Official Receipt : If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF ATTORNEY (SPA) ; and one (1) valid ID of the student and the representative DURATION :One (hour) and 12 minutes STEP APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF OFFICE/PERSON FEES FORM NO. SERVICE RESPONSIBLE 3 Process payment and issue Pay the corresponding fee at the Official Receipt of payment 5 minutes Cashier's Staff OTR /page Cashier's Office (OR) Order of Payment/ CERTIFICATION 10.00/page 1.cert. of grades 2.cert. of status 3. good moral 4. honorable dismissal 5. cert. of no scanner 6. authentication 7. permit to cross-enroll form 8. cert. units earned EVALUATION /each PROSPECTUS /each CHANGE OF MATRICULATION /subject COMPLETION FORM /subject CAV /EACH DIPLOMA : First Issue /each Re-Issuance /each Clearance Form 55

57 SERVICE PROVIDER : REGISTRAR'S OFFICE SAN ISIDRO CAMPUS ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS DURATION : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break : All students except newly graduates : Clearance from money and property accountability : Official Receipt : If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF ATTORNEY (SPA) ; and one (1) valid ID of the student and the representative :One (hour) and 12 minutes DURATION STEP APPLICANTS/CLIENTS SERVICE PROVIDER OF OFFICE/PERSON FEES FORM NO. SERVICE RESPONSIBLE 4 Submit the duly accomplished clearance form, Form 137 (if advised to secure such) and OR of payment at the designated Registrar s window. Receive/review accomplished clearance form and forward to the designated clerk. The clerk will check, update and evaluate the record of the student if all the requirements were complied with. 30 minutes Clerk assigned at the window 5 Wait for the issuance of claim stub. Review accomplished clearance form. Schedule the releases of the request and issue the claim stub to the student/client.(within 10 working days from the date of receipt, the requested record will be available EXCEPT for prospective graduates.) Forward to the concerned clerk the aforementioned document and do what is being requested. 5 minutes Clerk assigned at the window Claim Stub END OF TRANSACTION 56

58 ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENTS SAN ISIDRO CAMPUS SERVICE PROVIDER : REGISTRAR'S OFFICE SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS DURATION STEP NO. 1 2 APPLICANTS/CLIENTS Secure admission slips from Testing Office Proceed to the Guidance Office for interview and submit 2 x 2 ID picture. : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break :Incoming First Year College Students (High School Graduates) :Report Card (High School Card) :2 x 2 ID Picture (3 Copies) :NSO Birth Certificate Matriculation Fees :One (hour) and 5 minutes SERVICE PROVIDER Issue and sign admission slip DURATION OF SERVICE OFFICE/PERSON RESPONSIBLE Interview and receive picture; Sign admission slip 10 minutes Guidance Office FEES FORM 5 minutes Testing Office Admission Slip 3 Report to the Campus Nurse for Health evaluation/medical history. Evaluate and record medical history of the student and sign admission slip. 15 minutes Campus Nurse Present your approved admission slip to the enrolling teacher & secure an accomplished preliminary form Present the duly accomplished enrolment form to the assigned faculty/personnel for assessment of fees. Pay your fees at the Cashier's Office. Present receipt of payments and students Preliminary forms form to the Registrar's Office and secure C.O.R. Issue preliminary form 5 minutes Assigned Enrolling Teacher Assess Fees 5 minutes Cashier's Office Issue Official Receipt 10 minutes Cashier's Office As Assessed Receive approved preliminary forms and issue C.O.R. 10 minutes Registrar's Office END OF TRANSACTION Preliminary Form Student's Copy and C.O.R. 57

59 ENROLMENT FOR OLD COLLEGE STUDENTS SAN ISIDRO CAMPUS SERVICE PROVIDER : REGISTRAR'S OFFICE SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS DURATION : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break Old College Students 1. Class cards 2. Clearance 37 minutes STEP NO. 1 2 APPLICANTS/CLIENTS Present your clearance for the previous semester to the enrolling teacher. Secure and accomplished preliminary registration forms. Present the duly accomplished preliminary registration forms to the enrolling teacher for approval. SERVICE PROVIDER Issue preliminary form Approved preliminary form DURATION OF SERVICE 5 minutes 5 minutes OFFICE/PERSON RESPONSIBLE Assigned Enrolling Teacher Assigned Enrolling Teachers FEES None FORM Preliminary forms Preliminary forms 3 4 Present the duly accomplished registration forms to the enrolling teacher for approval. Present the Pre- Registered/Assessment forms to the assigned personnel for the assessment of fees. Approved registration forms Assess Fees 2 minutes 5 minutes Assigned Enrolling Teacher Assigned Faculty or Personnel Preliminary Forms Pre-Registered Form/ Assessment Form 5 Pay your fees at the Cashier's office. Issue Official Receipt 10 minutes Cashier's Office As Assessed Official Receipts 6 Present receipt of payments & students registration forms to the Registrar's Office and secure Certificate of Registration Received approved Preliminary forms and issue C.O.R. 10 minutes Registrar's Office END OF TRANSACTION Student's Copy and Certificate of Registration 58

60 ENROLMENT FOR QUALIFIED FIRST YEAR HIGH SCHOOL STUDENTS SAN ISIDRO CAMPUS SERVICE PROVIDER : REGISTRAR'S OFFICE SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break Elementary School Graduates WHAT ARE THE REQUIREMENTS 1. Report Card/Form x2 ID pictures (3 copies) 3. NSO Birth Certificate 4. Matriculation Fees DURATION 58 minutes STEP NO. 1 APPLICANTS/CLIENTS Secure admission slips from Testing Office SERVICE PROVIDER DURATION OF SERVICE OFFICE/PERSON RESPONSIBLE FEES FORM Issuance and sign admission slip 5 minutes Testing Office Admission Slip 2 Proceed to the Guidance Office for interview and submit 2 x 2 ID picture. Interview and receive picture; Sign admission slip. 10 minutes Guidance Office Clearance Form Report to the Campus Nurse for Health evaluation/medical history. Present your approved admission slip to the enrolling teacher & secure an accomplished enrolment form. Present the duly accomplished enrolment forms to the assigned faculty/personnel for assessment of fees. Pay your fees at the Cashier's Office. Present receipt of payments and students enrolment forms to the Registrar's Office and secure certificate of registration. Evaluate and record medical history of the student and sign admission slip. Issue enrolment forms Assess fees 15 minutes Campus Nurse 10 minutes 5 minutes Assigned Enrolling Teacher Faculty / Personnel Assigned Issue Official Receipt (O.R.) 10 minutes Cashier's Office As Assessed Receive approve registration forms and issue certificate of registration. Enrolment Forms Enrolment Forms 3 minutes Registrar's Office Certificate of Registration END OF TRANSACTION 59

61 ENROLMENT FOR QUALIFIED OLD HIGH SCHOOL STUDENTS SAN ISIDRO CAMPUS SERVICE PROVIDER : REGISTRAR'S OFFICE SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break Old High School Students WHAT ARE THE REQUIREMENTS 1. Report Card/Form Clearance DURATION 25 minutes STEP NO. APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF SERVICE OFFICE/PERSON RESPONSIBLE FEES FORM 1 Present your Report Card (Form 138) and clearance for the previous S.Y. to the enrolling teacher and secure enrolment registration forms for you to accomplish. Examine card and issue enrolment / registration forms 5 minutes Assigned Enrolling Teacher None Enrolment Forms 2 Present the duly accomplished enrolment registration forms to the enrolling teacher for approval. Approve Enrolment forms 2 minutes Assigned Enrolling Teacher None Enrolment Forms Present the approved registration form to the assigned personnel for the assessment of fees. Pay your fees at the Cashier's Office. Present receipt of payments and students registration forms to the Registrar's Office and secure certificate of registration. Assess Fees 5 minutes Assigned Personnel None Enrolment Forms Issue Official Receipt 10 minutes Cashier's Office As Assessed Enrolment Forms Receive approve registration forms and issue certificate of registration. 3 minutes Registrar's Office Certificate of Registration END OF TRANSACTION 60

62 SAN ISIDRO CAMPUS RE-ASSESSMENT OF SCHOLARS OLD AND NEW STUDENTS IN THE COLLEGE LEVEL SERVICE PROVIDER : REGISTRAR'S OFFICE SCHEDULE OF AVAILABILITY OF SERVICE WHO MAY AVAIL OF THE SERVICE WHAT ARE THE REQUIREMENTS DURATION : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break All College Students 1. Report Card/Certification of Grades 2. Certificate of Scholarship from sponsors 30 minutes DURATION STEP APPLICANTS/CLIENTS SERVICE PROVIDER OF OFFICE/PERSON FEES FORM NO. SERVICE RESPONSIBLE 1 Present the duly accomplished enrollment and assessment forms and certificate of scholarship. Submit all the requirements for Scholarship testing center. Certification of scholarship 10 minutes Prof. Rita C. Cajucom None Certification of Scholarship 2 Present the signed enrollment forms and certificate of scholarship to the accounting office- for reassessment of the scholarship. Assess Fees 10 minutes Cahier's Office Enrolment Forms 3 Pay your fees at the cashier's office. Issue Official Receipt 10 minutes Cahier's Office As Assessed END OF TRANSACTION 61

63 APPLICATION FOR COLLEGE ADMISSION TEST (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: What are the requirements: Duration: High School Graduates from different high schools pcs. 2x2 picture 2. Xerox copy of High School Report Card (Form 138) 9 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) 1 Pay CAT Fee Receives payment and issues Official Receipt (OR) 2 Pass filled application form Process Application form and issue test permit for examination Person in Charge 3 minutes Cashier (Mrs. JV Cunanan) 3 minutes Head Testing (Mrs. AM Elegado) 3 Take College Admission Administer Examination 1 hour Faculty Proctor Test as scheduled. 4 Get CAT result Issue CAT Result 3 minutes Head, Testing (Mrs. AM Elegado) Fees Form CAT Application Form END OF TRANSACTION 62

64 ASSESSMENT OF SCHOOL FEES (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: What are the requirements: Duration: Students Assessment Form 10 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) 1 Bring Certificate of Registration to the Accounting Office for Assessment of School Fees 2 Bring Assessment Form to the Cashier for Payment Assess School Fees 5 minutes Accounting (Mrs. AG Subido) Issues Official Receipt and Receives Payment 5 minutes Cashier (Mrs. JV Cunanan) END OF TRANSACTION Person in Charge Fees Form School Fees Assessment Form Assessment Form 63

65 RECEIVING PAYMENTS AND ISSUANCE OF OFFICIAL RECEIPT (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: What are the requirements: Duration: Students Assessment Form 7 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) 1 Bring assessment form to the Issues Official Receipt and receives 5 minutes Cashier (Mrs. JV Cashier for payment of Fees 2 Return the Assessment form to the Accounting Office payment Accept and keep the Assessment form END OF TRANSACTION Cunanan) 2 minutes Accounting (Mrs. AG Subido) Person in Charge Fees Form School Fees Assessment Form Assessment Form 64

66 ENROLMENT OF COLLEGE STUDENTS (2 ND SEMESTER) (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: What are the requirements: Duration: Old Students Class Cards with grades (Ist Semester) 25 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity Person in Charge Fees Form (Under Normal Circumstances) 1 Present Class Cards with Issue Preliminary Registration Form 3 minutes Enrolling Preliminary grades 2 Fill up Preliminary Registration Form (see bulletin board for schedule of classes) 3 Fill up Certification of Registration 4 Proceed to Accounting Office for Assessment of Fees 5 Bring Assessment Form to the Cashier for Payment of Fees 6 Return to the Registrar and present Certification of Registration Check Preliminary Registration Form and Issued Certification of Registration Check and sign the Certification of Registration Process Registration form and assess School Fees Receives payment and issues Official Receipt (OR) Issues Class Cards and Student s Copy of Registration END OF TRANSACTION Instructor 5 minutes Enrolling Instructor 3 minutes Enrolling Instructor 5 minutes Accounting (Mrs. AG Subido) 5 minutes Cashier (Mrs. JV Cunanan) 4 minutes Registrar s Office (Mrs. RD Peralta/SG Alvarez) School Fees Registration Form Certification of Registration Form Assessment Form Assessment Form Certification of Registration 65

67 ENROLMENT OF FRESHMEN HIGH SCHOOL STUDENTS (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: Elementary Graduates from different elementary schools What are the requirements: Duration: 1. 4 pcs. 2x2 picture 2. Original copy of Report Card (Form 138) 5 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) 1 Get Admission Test Result and present for Medical/Physical Examination 2 Present Admission Form duly signed by the school nurse and other requirements. 3 Fill up Registration Form 4 Bring duly accomplished Registration Form to the Accounting Office for Assessment of School Fees 5 Bring Assessment Form to the Cashier s Office for Payment of Fees 6 Return the Registration Form to the Registrar s Office Examine the health condition of the applicant and sign the admission slip. 10 minutes Nurse (mrs. LC Manabat) Person in Charge Fees Form Issue Registration Form 3 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) Receive Registration Form and assess school Fees Issues Official Receipt and Receive Payment 5 minutes Accounting (Mrs. AG Subido) 3 minutes Cashier (mrs. JC Cunanan) Accept the Registration form and stamped Enrolled 3 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) END OF TRANSACTION School Fees Medical Form Registration Form Registration Form 66

68 ENROLMENT OF FRESHMEN COLLEGE STUDENTS (Ist Semester) (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: What are the requirements: Duration: High School Graduates who have taken and passed the CAT 1. 4 pcs. 2x2 picture 2. Original Copy of Form 138/High School Report Card 3. Certification of Good Moral Character 35 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity Person in Charge Fees Form (Under Normal Circumstances) 1 Get CAT Result and present for Examine the health condition of the applicant 10 minutes Nurse (Mrs. LC Manabat) Medical Form Medical/Physical Examination 2 Present Admission Form duly signed by the school nurse and other requirements 3 Fill up Preliminary Registration Form (see bulletin board for schedule of classes) 4 Fill up Certification of Registration 5 Proceed to Accounting Office for Assessment of Fees 5 Bring Assessment Form to the Cashier for Payment of Fees 6 Return to the Registrar and Present Certificate of Registration and sign at the admission slip afterwards. Issue preliminary registration form 3 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) Check Preliminary Registration Form and Issue Certification of Registration Check and sign the Certification of Registration Process Registration form and Assess School Fees Receives payment and issues Official Receipt (OR) Issues Class Cards and Student s Copy of Registration 5 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) 3 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) 5 minutes Accounting (Mrs. AG Subido) 5 minutes Cashier (Mrs JV Cunanan) 4 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) END OF TRANSACTION School Fees Preliminary Registration Form Certification of Registration) Assessment Form Assessment Form Certification of Registration 67

69 ISSUANCE OF OFFICIAL TRANSCRIPT OF RECORDS (GABALDON CAMPUS) Schedule of Availability of Service: Monday-Friday 8:00am 5:00pm No Noontime Break Who may avail of the Service: What are the requirements: Duration: Students Clearance 45 minutes How to avail of the service: Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) 1 Secure Clearance Issue clearance 2 minutes Registrar s Office (Mrs. RD Peralta/Mrs. 2 For Signature of the following: 1. Director, Acad. Affairs 2. Adviser 3. Budget Officer 4. Cashier 5. Librarian 3 Present duly signed clearance to the Registrar s Office Encode OTR Check OTR Print OTR 4 Pay OTR Fee Issues Official Receipt and Receive Payment 25 minutes 10 minutes 2 minutes Person in Charge Fees Form SG Alvarez) Signatories Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) 3 minutes Cashier (Mrs. JV Cunanan) 4 Claim Official Transcript of Records Issue OTR 3 minutes Registrar s Office (Mrs. RD Peralta/Mrs. SG Alvarez) END OF TRANSACTION 50.00/page Student Clearance 68

70 MAIN CAMPUS LIBRARY NAME OF OFFICE LIBRARY/ Main SECTION Reference Section Type of Service Readers Services/ Library instruction Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm no noon break Who may avail of The Services All bonafide students of NEUST University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Cards, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card, For other visiting users and alumni members Valid Identification Card. Step Library User / Client Services Provided Response Time Person Responsible Bonafide students of 8:00 am to 5:00 pm Mrs. Gloria F. Felipe NEUST No Noon Break 1. Write name at the logbook upon entrance to the Library 2.Present Borrowers Card to the assigned librarian Assistance to reference query. Assistance in borrowing of books and other Library materials 1. Write name at the logbook upon entrance to the Library. 2. Present endorsement letter from their School heads or from librarian to the assigned staff. Users from neighboring Schools and other education institution Assistance to reference query. Assistance in borrowing of books and other Library materials. 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe Write name at the logbook upon entrance to the Library. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Assistance to reference query. Assistance in borrowing of books and other Library materials 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe Write name at the logbook upon entrance to the Library. Present valid Identification card to the assigned staff. Other visiting users, alumni of NEUST. Assistance to reference query. Assistance in borrowing of books and other Library materials 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe END OF TRANSACTION 69

71 . NAME OF OFFICE LIBRARY/ Main SECTION Filipiñana Section Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their Librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card 1. Write name at the logbook upon entrance to the Library. 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library. 2. Present endorsement letter t from their School heads or from the librarian to the assigned staff. Step Library User / Client Services Provided Response Time Person Responsible Bonafide students of 8:00 am to 5:00 pm Mrs. Gloria F. Felipe NEUST No Noon Break 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned staff. Users from neighboring Schools and other education institution. School Officials, faculty and staff of NEUST Assistance to library users in searching for books that deals with Filipiniana. Assistance in borrowing of books and other Library materials. Assistance in searching of books that deals with Filipiniana Assistance in borrowing of books and other Library materials. Assistance in searching of books that deals with Filipiniana. Assistance in borrowing of books and other Library material 8:00 am to 5:00 pm No Noon Break 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe Mrs. Gloria F. Felipe 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned staff. Other visiting users, alumni of NEUST Assistance in borrowing of books and other Library materials 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe END OF TRANSACTIONS 70

72 . NAME OF OFFICE LIBRARY/ Main SECTION Reserve Section Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff,members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their Librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card 1. Write name at the logbook upon entrance to the Library. 2. Present Borrowers Card to the assigned staff. Step Library User / Client Services Provided Response Time Person Responsible Bonafide students of 8:00 am to 5:00 pm Mrs. Gloria F. Felipe NEUST No Noon Break 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter to from their School heads or from the librarian to the assigned staff. Users from neighboring Schools and other education institution. Assistance in borrowing of books and other Library materials. Assistance in searching of needed information in the circulation section 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Assistance in borrowing of books and other Library material. 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe END OF TRANSACTION 71

73 . NAME OF OFFICE LIBRARY/ Main SECTION Circulation Section Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their Librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card. Step Library User / Client Services Provided Response Time Person Responsible 1. Write name at the logbook upon entrance to the Bonafide students of Assistance in borrowing of books and 8:00 am to 5:00 pm Mrs. Gloria F. Felipe Library NEUST other Library materials. No Noon Break 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter from their School heads to the assigned staff. Users from neighboring Schools and other education institution. Assistance in searching of needed information in the reserve section 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe Write name at the logbook upon entrance to the Library Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Assistance in borrowing of books and other Library material. 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe Write name at the logbook upon entrance to the Library. Present valid Identification card to the assigned staff. Other visiting users, alumni of NEUST Assistance in borrowing of books and other Library materials. 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe END OF TRANSACTION 72

74 NAME OF OFFICE LIBRARY/ Main SECTION Periodicals Section Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their Librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card. 1. Write name at the logbook upon entrance to the Library 2. Present Borrowers Card to the assigned staff. Step Library User / Client Services Provided Response Time Person Responsible Bonafide students of 8:00 am to 5:00 pm Mrs. Gloria F. Felipe NEUST No Noon Break Assistance in borrowing of Newspapers, Journal subscription and magazines. 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter from their School heads or from the librarian to the assigned staff. Users from neighboring Schools and other education institution. Assistance in searching of materials in Vertical File Collection. Assistance in borrowing of Newspapers, Journal subscription and magazines. 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Other visiting users, alumni of NEUST. Assistance in searching of materials in Vertical File Collection. Assistance in borrowing of Newspapers, Journal subscription and magazines Assistance in borrowing of Newspapers, Journal subscription and magazines 8:00 am to 5:00 pm No Noon Break 8:00 am to 5:00 pm No Noon Break Mrs. Gloria F. Felipe Mrs. Gloria F. Felipe END OF TRANSACTION 73

75 NAME OF OFFICE LIBRARY/ Main SECTION Graduate School Section Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Saturday 8:00 am to 5:00 pm The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their Librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card..Step Library User / Client Services Provided Response Time Person Responsible 1. Write name at the logbook upon entrance to the Graduate Students of Assist readers in the Graduate School 8:00 am to 5:00 pm Consuelo J. Estigoy Library NEUST Section. No Noon Break 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter from their School heads or from the librarian to the assigned staff. Users from neighboring Schools and other education institution. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break Consuelo J. Estigoy 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break Consuelo J. Estigoy 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned staff. Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users 8:00 am to 5:00 pm No Noon Break Consuelo J. Estigoy END OF TRANSACTION 74

76 NAME OF OFFICE LIBRARY SECTION Engineering Library Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card. Step Library User / Client Services Provided Response Time Person Responsible 1. Write name at the logbook upon entrance to Bonafide students of Assist readers in Engineering Library 8:00 am to 5:00 pm Mrs. Aurea Tangunan the Library. NEUST. No Noon Break 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library. 2. Present endorsement letter from their School heads or from the librarian to the assigned staff. Users from neighboring Schools and other education institution. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break Mrs. Aurea Tangunan 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break Mrs. Aurea Tangunan 1. Write name at the logbook upon entrance to the Library. 2.Present valid Identification card to the assigned staff Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break Mrs. Aurea Tangunan END OF TRANSACTION 75

77 NAME OF OFFICE LIBRARY SECTION College of Industrial Technology Library Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card.Step Library User / Client 1. Write name at the logbook upon entrance to the Bonafide students of Library NEUST Services Provided Response Time Person Responsible Assist readers in CIT Library 8:00 to 5:00 pm No Noon Break Ms. Pastora Y. Sta. Ana 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library 2. Present the endorsement letter from their School heads or from the Librarian to the assigned staff. Users from neighboring Schools and other education institution. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 to 5:00 pm No Noon Break Ms. Pastora Y. Sta. Ana 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users 8:00 to 5:00 pm No Noon Break Ms. Pastora Y. Sta. Ana 1.Write name at the logbook upon entrance to the Library 2.Present valid Identification card to the assigned staff Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. END OF TRANSACTION 76 8:00 to 5:00 pm No Noon Break Ms. Pastora Y. Sta. Ana

78 NAME OF OFFICE LIBRARY SECTION SUMACAB CAMPUS Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution and Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their Librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card.Step Library User / Client Services Provided Response Time Person Responsible 1. Write name at the logbook upon entrance to the Library. 2. Present Borrowers Card to the assigned staff. Bonafide students of NEUST, Sumacab Campus Assist readers in Sumacab Campus Library 8:00 to 5:00 pm No Noon Break Consuelo Cristobal 1. Write name at the logbook upon entrance to the Library 2. Present the endorsement letter from their School to the assigned staff. Users from neighboring Schools and other education institution. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 to 5:00 pm No Noon Break Mrs. Ma. Daisy S. Taberna 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. School Officials, faculty and staff of NEUST Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 to 5:00 pm No Noon Break 8:00 to 5:00 pm No Noon Break Consuelo Cristobal Mrs. Ma. Daisy S. Taberna END OF TRANSACTION 77

79 NAME OF OFFICE LIBRARY SECTION San Isidro Campus Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card.Step Library User / Client Services Provided Response Time Person Responsible 1. Write name at the logbook upon entrance to the Library. 2. Present Borrowers Card to the assigned staff. Bonafide students of NEUST, San Isidro Campus Assist readers in San Isidro Campus Library 8:00 to 5:00 pm No Noon Break Carlito Garcia Jr. 1. Write name at the logbook upon entrance to the Library. 2. Present endorsement letter from their School heads or from the librarian to the assigned staff. 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned librarian. 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff. Users from neighboring Schools and other education institution. School Officials, faculty and staff of NEUST Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 to 5:00 pm No Noon Break 8:00 to 5:00 pm No Noon Break 8:00 to 5:00 pm No Noon Break Carlito Garcia Jr. Carlito Garcia Jr. Carlito Garcia Jr. END OF TRANSACTION 78

80 . NAME OF OFFICE LIBRARY SECTION Atate Campus Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution Scholars visiting the University alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card Step Library User / Client Services Provided Response Time Person Responsible 1. Write name at the logbook upon Bonafide students of Assist readers in Atate Campus 8:00 to 5:00 pm Mrs. Adelaida De entrance to the Library NEUST, Atate Campus Library No Noon Break Guzman 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter from their School heads or from the librarian to the assigned staff. 1.Write name at the logbook upon entrance to the Library 2.Present valid Identification card to the assigned staff Users from neighboring Schools and other education institution. School Officials, faculty and staff of NEUST Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 to 5:00 pm No Noon Break 8:00 to 5:00 pm No Noon Break Mrs. Adelaida De Guzman Mrs. Adelaida De Guzman 1.Write name at the logbook upon entrance to the Library 2.Present valid Identification card to the assigned staff Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. END OF TRANSACTION 79 8:00 am to 5:00 pm No Noon Break Mrs. Adelaida De Guzman

81 . NAME OF OFFICE LIBRARY SECTION Fort Magsaysay Campus Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution Scholars visiting the University and Alumni members. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card Step Library User / Client Services Provided Response Time Person Responsible Bonafide students of Assist readers in Fort Magsaysay 8:00 am to 5:00 pm Mrs. Angelita Masa NEUST, Fort Campus Library No Noon Break Magasaysay Campus 1. Write name at the logbook upon entrance to the Library. 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter from their School heads or from the librarian to the assigned staff. 1.Write name at the logbook upon entrance to the Library 2. Present valid Identification card to the assigned staff. 1. Write name at the logbook upon entrance to the Library. 2.Present valid Identification card to the assigned staff Users from neighboring Schools and other education institution. School Officials, faculty and staff of NEUST Other visiting users, alumni of NEUST. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break 8:00 am to 5:00 pm No Noon Break 8:00 am to 5:00 pm No Noon Break Mrs. Angelita Masa Mrs. Angelita Masa Mrs. Angelita Masa END OF TRANSACTION 80

82 . NAME OF OFFICE LIBRARY SECTION Gabaldon Campus Type of Service Readers Services Schedule of Availability Of Service Monday to Friday 8:00 am to 5:00 pm No noon break Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other Education Institution, Scholars visiting the University and Alumni of NEUST. What are the Requirements For the students, Library Card and School ID, for the University Officials, Faculty and employees School Identification Card, for the members of other Education institution endorsement letter from their librarian together with their School Identification Card. For other visiting users and alumni members Valid Identification Card Step Library User / Client Services Provided Response Time Person Responsible Bonafide students of Assist readers in Gabaldon Campus 8:00 am to 5:00 Mrs. Nancy Arenas NEUST, Gabaldon Library. pm Campus No Noon Break 1. Write name at the logbook upon entrance to the Library. 2. Present Borrowers Card to the assigned staff. 1. Write name at the logbook upon entrance to the Library 2. Present endorsement letter t from their School heads to the assigned staff. 1. Write name at the logbook upon entrance to the Library. 2. Present valid Identification card to the assigned staff.. Write name at the logbook upon entrance to the library. Present valid Identification card to the assigned staff. Users from neighboring Schools and other education institution. School Officials, faculty and staff of NEUST Other visiting users, alumni of NEUST Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. Assistance in borrowing of books and other Library materials. Assistance in searching of the needed topics of the users. 8:00 am to 5:00 pm No Noon Break 8:00 am to 5:00 pm No Noon Break 8:00 am to 5:00 pm No Noon Break Mrs. Nancy Arenas Mrs. Nancy Arenas Mrs. Nancy Arenas 81

83 ANTI- FIXER CAMPAIGN LABANAN ANG FIXERS! WELCOME FIXERS RA 9845 VIOLATORS SS The Anti-Red Tape Act (RA 9845) imposes stiff penalties on fixers. Imprisonment of as long as six (6) years, or a fine of up to P 200, or both. 82