Decision Support System (DSS) Phase 1 Delivery. BFAT Committee December 18, 2001

Transcription

1 Decision Support System (DSS) Phase 1 Delivery BFAT Committee December 18, 2001

2 Agenda The DSS Journey The Business Need The DSS Solution DSS History in Brief Project Scope DSS Technology Stack Demo Future Phases Next Steps Lessons Learned Dec. 18,

3 The DSS Journey The DSS Phase 1 project began in September of 2000 and was successfully completed on December 6 th, 2001

4 Business Need: Limited access to information for decision making in the hand of decision makers Decision making information has been difficult to obtain Many disparate systems focused on running important operational functions Access to data has been a manual and time consuming process Limited ad hoc query and analysis Common Goal: Improved Student Achievement Dec. 18,

5 The Solution: A data warehouse of student demographic and performance data, providing 24/7 access to instructional decision-makers via the internet Decision Support is a query and reporting tool that provides access to data formerly locked up in many disparate systems allows users to slice and dice the data across a number of variables provides detailed data at the student level, as well as various custom aggregations based on the users interests (e.g., Board District, Local District, complex or grade level provides power users with ad hoc query tools allows users to download data into local spreadsheets for further analysis Targeted Outcome: Improved data for instructional decision-making in support of Student Achievement Dec. 18,

6 DSS history in brief The Board and Staff work together to create a vision for a decision support system RFP is developed and issued; District selects Oracle as DSS partner and Cap Gemini Ernst & Young as Proj Mgmt consultants Early difficulties with Oracle Consulting challenge District staff Oracle commits to a not-to-exceed contract Board and Superintendent give project sponsors and staff the support necessary to overcome challenges Oracle does the right thing and redesigns the data architecture for better performance To reduce risk and increase quality of final product delivery is divided into two incremental deliveries, Group 1 and Group 2. Group 1 successfully delivered on October 10 th Lessons learned in Group 1 applied to Group 2 Group 2 successfully delivered on December 6 th Roll-out to users already underway Dec. 18,

7 Project Scope Source Systems Elementary Student Information System Secondary Student Information System Elementary SIS Longitudinal Secondary SIS Longitudinal SAT 9 API AP Exams Language Assessment Scales Teacher Assignment System Student ID System Cross Reference and System Files Performance Accountability Subject Areas Assessment / Student Achievement Standardized Test Results Grade Level Literacy Performance Assessment ELL Redesignation Rate ELD/ESL Level Academic Performance Index Secondary Enrollment and Marks AP Enrollment, Marks & Exam Scores Elementary Mark Reports Proficiency or Competency Academic Interventions / Intensive Academic Support Students Enrolled in Intervention/IAS Enrollment / Attendance Secondary Student Attendance Graduation / Promotion Graduation Rates Promotions Teacher Information Dec. 18, 2001 LAUSD experience, credential status 7

8 The Decision Support System Solution SIS Systems SAT- 9 Oracle Warehouse Builder Oracle 8i Express Express Portal Reports Discoverer Teacher Assignment System Oracle Enterprise Manager Dec. 18,

9 DSS Technology Stack Tools Oracle 9iAS (Portal) Express Web Agent Oracle Discoverer Oracle Warehouse Builder Oracle Designer Oracle Enterprise Manager Interface OLAP Reporting Ad Hoc Reporting DW Tool CASE Tool System Management Infrastructure Oracle 8i Oracle Express AIX - Data Servers NT - Middle Tier Gigabit/100MB/10MB Database OLAP Server Hardware Network Dec. 18,

10 DSS Demo Dec. 18,

11 Roll-Out Strategy The DSS Roll-out is divided into several phases: Testing Rollout (Beta-testers) Early training of key end-user development resources Started in May 2001, ongoing Early Adopter Rollout Educational Research Analysts, ITAFs, Central and Local Coordinators and Directors, and Principals Key users will become support infrastructure for larger roll-out (support line) Users assist in the development of training materials Phase I Roll-Out Roll-out of training to larger DSS community primarily focused on principals Will begin in January 2002 Local district support is the key to a successful roll-out!! May 2001 November 2001 January 2002 Testing Roll-Out Early Adopter Rollout Phase I Rollout Dec. 18,

12 Initial Vision for Phased Approach to Reduce Risk Phase I Phase II Phase III Student Demographics/ Outcomes/Accountability Student Information Systems SAT 9 API AP Exams Attendance Language Assessment Teacher Credentials Student ID Specialized Student / Staff Data Textbooks Periodic Assessments High School Exit Exam Teacher Qualifications Staff Development Other Specialized Data Resources & Support Expenditures Budgets Transportation Dec. 18,

13 Future Phases Feedback from initial users should guide us in establishing priorities and course for additional phases Priorities emerging from early adopters Additional decision making information Inputs Textbooks, Staff Qualifications, Budget Program Information Safety / Discipline, Outcomes High School Exit Exams,.. Proactive management information More real time status Interim results, frequent assessments, reporting More diagnostic information Instructional program details, Options for Phase II and III will be explored and costs projected for consideration by the Superintendent and Board Dec. 18,

14 Next Steps DSS Roll-out Team Ongoing training User support Demos to stakeholders DSS Development Team Phase 1A Post Production Support Planning for Phase 2 Hardware maintenance and upgrades Board, LAUSD senior staff, and project management Review lessons learned Establish priorities for additional phases Funding and cost sharing Dec. 18,

15 What Worked Raise the bar, demand more Strong executive sponsorship Commitment from Oracle Change to incremental delivery Technical and functional project managers Provide dedicated LAUSD staff Investments in mentoring are a win/win Early adopter training payoffs during testing and initial rollout Engage risk management partner LAUSD subject matter experts involved throughout development cycle Dec. 18,

16 Lessons Learned Scope of work and deliverables need to be crystal clear Discrete units of work should be contracted to reduce risk Contract language needs thorough legal review Qualities of the contractor as a partner can be as important as the quality of their technical solution Use project management tools like a zealot; live and manage tasks by a resource-loaded project plan District needs to have a clear understanding of the details and timing of its deliverables to be a responsible client User community MUST play an integral part at every step of the way to ensure the product meets their needs Executive sponsor must be a strong leader and decisionmaker There will be problems, no technology project is without them Dec. 18,

17 LAUSD Partnership