INVITATION TO NEGOTIATE. FIRST NOTICE OF LOSS CLAIMS CALL CENTER ITN NO: Rebid

Size: px
Start display at page:

Download "INVITATION TO NEGOTIATE. FIRST NOTICE OF LOSS CLAIMS CALL CENTER ITN NO: 08-0002 Rebid"

Transcription

1 INVITATION TO NEGOTIATE FIRST NOTICE OF LOSS CLAIMS CALL CENTER ITN NO: Rebid Addendum No. 2 (Revised 10/24/08) Citizens hereby answers questions posed by interested respondents during the September 18 th Pre-Bid Conference. Unless expressly indicated, these answers do not amend the terms of the solicitation documents. Answers to respondents questions begin on the next page. Addendum No.: 2 Page 1 of 6

2 Citizens hereby answers the following questions: 1. Will all calls originate from the State of Florida? Answer: No; there may be instances where a policy holder is calling from out of state. 2. How important is it for Vendor to have Sprint Long Distance Circuits? Answer: Citizens currently uses Sprint as our long distance carrier, however, It is not that important nor will it disqualify or reduce your points significantly if you do not use Sprint as your long distance carrier. 3. Are we allowed to sub-contract services to other Vendors? Answer: No. 4. With the 100,000 calls that are indicated on Attachment A are those calls inbound or outbound? Answer: Inbound 5. In section it gives a length of 5 minutes for associated outbound calls but it doesn t say what length of time mitigating calls will be. What length of time should we estimate for mitigating calls? Answer: 5 minutes as well. 6. How are call volumes going to be allocated between the two awarded Vendors? Answer: In the beginning, calls will be allocated evenly between the two vendors. Then performance, availability of resources, and finally price will be a factor in call allocation. 7. Since Citizens has a call center, are you going to have 3 call centers for these services? Answer: No; Citizens call center is used primarily for answering calls for our agents and non-claims related calls. 8. Are you mandating any specific hardware, software, or technology requirements? Answer: From an operational perspective there is not any specific requirements, however, there are various IT requirements that are specified in the solicitation. 9. What is the dollar value of your current contract with current vendor? Answer: Subject to contractual obligations, this information may not be provided. (Revised 10/24/08) 10. Would you allow vendor to refer other services we provide to the caller such as Crisis Counseling or would this be a conflict of interest? Answer: No; Citizens would not authorize Vendor to promote other services they provide to a caller. Citizens requires delivery of a Citizens approved script to be used when answering claims related calls. 11. Have you thought about including crisis counseling as being a part of your claims call services? Answer: No; but you can include other services your firm can provide or offer in your response submittal behind Tab 5. Addendum No.: 2 Page 2 of 6

3 12. On section 2 of Price sheet for Claims Service Call Handling what number of calls should we base that on for pricing? Answer: 30%; therefore for the model, 30, Will be the contract be awarded to the lowest bidder? Answer: No; Citizens will base their decision on the over all best value to Citizens. Price is just one component of our evaluation. 14. Why is this being rebid? Answer: Citizens Property Insurance Corporation has determined that it is in the best interest of Citizens to issue a rebid. 15. Will there be any Board of Governors Meetings in February or March? Answer: The dates for 2009 Board of Governor s meeting have not been released. 16. Will you be posting the sign-in sheet of the Vendors who attended the Pre-Bid Conference? Answer: Yes; see Exhibit A (attached) 17. Will questions and answers be posted on a weekly basis as they come in? Answer: No; all questions must be received not later than the time and date reflected in Section 1.03 of the Calendar of Events. The questions and answers will be posted on Citizen Website in accordance with Section 1.03, Calendar of Events. 18. What if we have problems or issues with Standard Terms and Conditions? Answer: Vendors are asked to identify any terms or conditions they desire modified in their response behind Tab 1. Note: Citizens may or may not consider acceptance of modifications. 19. Is there a preference for a State of Florida company? Answer: No. 20. What is the rationale for having two vendors? Answer: Citizens wants to ensure that there is proper coverage and capacity to meet policy holder need should a catastrophic event occur. 21. How will calls be allocated? Answer: Upon commencement calls will be allocated evenly; once sufficient performance documentation is collected calls will be allocated based on vendor availability of resources, and finally price. 22. If one Vendor performs better, will they receive 100% of the calls? Answer: Not necessarily, it will also be based on staffing availability. There will be various restraints that may affect Vendor s ability to handle all calls. This has not been solidified and will be worked out during the negotiation and contracting phase. 23. Assuming that a vendor has better performance and can handle all the volume how will it then be allocated? Answer: See answer to question #22. Addendum No.: 2 Page 3 of 6

4 24. On Attachment D, Citizens 2006 Internal and External Call Volume it has Outsourced Call Volume Vendor 1 and Outsourced Call Volume Vendor; was there 2 Vendors? Answer: No; Citizens used only one (1) out-sourced Vendor in 2006; however, the Vendor had two (2) call center locations. 25. Who is the current vendor? Answer: We currently have two (2) vendors for these services; Lynx and Interactive Response Technologies, Inc. Addendum No.: 2 Page 4 of 6

5 INVITATION TO NEGOTIATE (ITN) FOR ITN NO.: REBID FNOL CLAIMS CALL CENTER EXHIBIT A - PRE-BID CONFERENCE ATTENDANCE SHEET Thursday, September 18, 10:00 AM No. Company Name Company Representing Attendee Name & Title: Phone Number: Address: 1 Citizens Property Insurance CPIC Patty Davis, Procurement Officer Citizens Property Insurance CPIC Christina Hennekes, Procurement Officer 3 Citizens Property Insurance CPIC Barbara Carter, Assistant Director of Purchasing 4 Citizens Property Insurance CPIC Robert Gofourth, Vice President of Operations 5 Citizens Property Insurance CPIC Angela Quinn, Director of Operations (attended 6 Corvel Corporation Corvel Randy Ecker Corvel Corporation Corvel David Reid Corvel.com 8 Senture Senture Lisa Miller (attended 9 Crawford & Company Crawford & Co. Alan Cornfoot ( attended 5 of 6

6 INVITATION TO NEGOTIATE (ITN) FOR ITN NO.: REBID FNOL CLAIMS CALL CENTER EXHIBIT A - PRE-BID CONFERENCE ATTENDANCE SHEET Thursday, September 18, 10:00 AM No. Company Name Company Representing Attendee Name & Title: Phone Number: Address: 10 Fujitsu Fujitsu Nicholas Lee ( attended 11 ACS ACS Rick McGaughy of 6

REQUEST FOR PROPOSAL WORKFORCE MANAGEMENT SOFTWARE RFP NO: 08-0029

REQUEST FOR PROPOSAL WORKFORCE MANAGEMENT SOFTWARE RFP NO: 08-0029 REQUEST FOR PROPOSAL WORKFORCE MANAGEMENT SOFTWARE RFP NO: 08-0029 Addendum No. 1 Citizens Property Insurance Corporation (Citizens) hereby formally amends the solicitation. The amendments are as follows:

More information

INVITATION TO NEGOTIATE. FIRST NOTICE OF LOSS CLAIMS CALL CENTER ITN NO: 08-0002 Rebid

INVITATION TO NEGOTIATE. FIRST NOTICE OF LOSS CLAIMS CALL CENTER ITN NO: 08-0002 Rebid INVITATION TO NEGOTIATE FIRST NOTICE OF LOSS CLAIMS CALL CENTER ITN NO: 08-0002 Rebid Addendum No. 4 (Revised 10/24/2008) Citizens Property Insurance Corporation hereby formally amends the solicitation

More information

ADDENDUM NO.: 2 INVITATION TO NEGOTIATE NO.: 15-0024 ACTUARIAL CONSULTING SERVICES AUGUST 28, 2015

ADDENDUM NO.: 2 INVITATION TO NEGOTIATE NO.: 15-0024 ACTUARIAL CONSULTING SERVICES AUGUST 28, 2015 ADDENDUM NO.: 2 INVITATION TO NEGOTIATE NO.: 15-0024 ACTUARIAL CONSULTING SERVICES AUGUST 28, 2015 The purpose of this addendum is to advise of any changes to the solicitation and answer questions received

More information

Purchases from $750 $1,500 requires 3 Verbal Quotes. Purchases from $1,501 $24,999 requires 3 Written Quotes

Purchases from $750 $1,500 requires 3 Verbal Quotes. Purchases from $1,501 $24,999 requires 3 Written Quotes Introduction A Guide for Contractors and Suppliers The Purchasing Office should be your first point of contact with the County. Our role is to bring together users and suppliers to ensure that the County

More information

COUNTY OF TANEY, MISSOURI

COUNTY OF TANEY, MISSOURI COUNTY OF TANEY, MISSOURI REQUEST FOR BID For WORKERS COMPENSATION INSURANCE Taney County, Missouri RFB# 201202-168 Workers Compensation Insurance Release Date: February 25, 2012 Submittal Deadline: March

More information

RFB 1606 THREE SISTERS SPRINGS BANK STABILIZATION PROJECT. ADDENDUM #2 (Acknowledgment is Required)

RFB 1606 THREE SISTERS SPRINGS BANK STABILIZATION PROJECT. ADDENDUM #2 (Acknowledgment is Required) SOUTHWEST FLORIDA WATER MANAGEMENT DISTRICT 2379 BROAD STREET BROOKSVILLE, FLORIDA 34604-6899 TELEPHONE: 352-796-7211 FAX: 352-754-6884 February 16, 2016 RFB 1606 THREE SISTERS SPRINGS BANK STABILIZATION

More information

INVITATION TO NEGOTIATE NO. 15-0027 FOR PROPERTY CHARACTERISTICS WEB SERVICES

INVITATION TO NEGOTIATE NO. 15-0027 FOR PROPERTY CHARACTERISTICS WEB SERVICES INVITATION TO NEGOTIATE NO. 15-0027 FOR PROPERTY CHARACTERISTICS WEB SERVICES August 26, 2015 Refer ALL Inquiries to: Patty Davis, Procurement Officer Purchasing Department Citizens Property Insurance

More information

The Housing Authority of the City and County of San Francisco

The Housing Authority of the City and County of San Francisco The Housing Authority of the City and County of San Francisco 1815 Egbert Avenue San Francisco, CA 94124 ADDENDUM #2 #15-610-RFP-0012 January 7, 2015 ADDENDUM #2 Proposers are hereby informed that the

More information

The University of North Carolina Plan to Increase Utilization of Historically Underutilized Businesses in Construction Projects

The University of North Carolina Plan to Increase Utilization of Historically Underutilized Businesses in Construction Projects The University of North Carolina Plan to Increase Utilization of Historically Underutilized Businesses in Construction Projects May 2002 1 of 15 The University of North Carolina Office of The President

More information

High Speed Internet Deployment In the Back of the Yards Neighborhood

High Speed Internet Deployment In the Back of the Yards Neighborhood High Speed Internet Deployment In the Back of the Yards Neighborhood For Back of the Yards Neighborhood Council 1 P a g e Table of Contents 1 General Invitation to Respond... 4 2 General Terms and Conditions...

More information

INVITATION TO BID (ITB) FOR ITB No.: 10-0093 Synthetic Web Transaction Monitoring

INVITATION TO BID (ITB) FOR ITB No.: 10-0093 Synthetic Web Transaction Monitoring INVITATION TO BID (ITB) FOR ITB No.: 10-0093 Synthetic Web Transaction Monitoring Refer ALL Inquiries to Procurement Officer Beverly Butler, Procurement Officer Purchasing Department Citizens Property

More information

REQUEST FOR PROPOSAL

REQUEST FOR PROPOSAL REQUEST FOR PROPOSAL RFP ISSUE DATE: September 26 th, 2001 TITLE: RFP NUMBER: San José State University Website Redesign F-WR00001181-AL PURCHASING OFFICE CONTACT: DEPARTMENT OFFICIAL: Alex Lebedeff, Mary

More information

Construction Management Services Delmar School District RFP No. DSD16001-CONSTR_MAN

Construction Management Services Delmar School District RFP No. DSD16001-CONSTR_MAN Construction Management Services Delmar School District RFP No. DSD16001-CONSTR_MAN The Delmar School District (DSD) is seeking the professional services of a Construction Management (CM) firm for the

More information

MARYLAND STADIUM AUTHORITY ADDENDUM NO. 1

MARYLAND STADIUM AUTHORITY ADDENDUM NO. 1 MARYLAND STADIUM AUTHORITY ROBERT L. EHRLICH. JR GOVERNOR MEMBERS ROBERT L. McKlNNEY CHAIRMAW LEONARD J. ATMAN SAMUEL J. LLOYD DENNIS 6. MATHER ROBIN 0. OEGERLE ALISON L. ASTl THE WAREHOUSE AT CAMDEN YARDS

More information

UNO CHARTER SCHOOL NETWORK ( UNO-CSN ) Invitation for Bids ( IFB ) for ELECTRICAL UPGRADES

UNO CHARTER SCHOOL NETWORK ( UNO-CSN ) Invitation for Bids ( IFB ) for ELECTRICAL UPGRADES UNO CHARTER SCHOOL NETWORK ( UNO-CSN ) Invitation for Bids ( IFB ) for ELECTRICAL UPGRADES All Bids must be sent electronically to: ucsnbidresponse@unocharterschools.org All communications should be addressed

More information

REQUEST FOR INFORMATION (RFI) RFI No. 16-0012 FOR INFORMATION TECHNOLOGY DISASTER RECOVERY AND COLOCATION DATA CENTER SOLUTIONS

REQUEST FOR INFORMATION (RFI) RFI No. 16-0012 FOR INFORMATION TECHNOLOGY DISASTER RECOVERY AND COLOCATION DATA CENTER SOLUTIONS REQUEST FOR INFORMATION (RFI) RFI No. 16-0012 FOR INFORMATION TECHNOLOGY DISASTER RECOVERY AND COLOCATION DATA CENTER SOLUTIONS Refer ALL Inquiries to: Michael Talbot, Procurement Officer Purchasing Department

More information

ADDENDUM #1 FOR RFP #PC462 IT Network and Server Maintenance Services

ADDENDUM #1 FOR RFP #PC462 IT Network and Server Maintenance Services HOUSING AUTHORITY OF THE COUNTY OF SAN BERNARDINO PROCUREMENT AND CONTRACTS DEPARTMENT 715 E. BRIER DRIVE, SAN BERNARDINO, CA 92408 (909) 890-0644 FAX (909) 890-2349 http://www.hacsb.com/procurement.htm

More information

EXECUTIVE ORDERS ON OFFSHORE OUTSOURCING ISSUED IN OTHER STATES

EXECUTIVE ORDERS ON OFFSHORE OUTSOURCING ISSUED IN OTHER STATES EXECUTIVE ORDERS ON OFFSHORE OUTSOURCING ISSUED IN OTHER STATES Alaska AO 216 (2004) Directs the Chief Procurement Officer to: Develop and implement policies addressing the consideration of the use of

More information

FLORIDA KEYS AQUEDUCT AUTHORITY 1100 Kennedy Dr. Key West, FL 33040 REQUEST FOR QUALIFICATIONS (RFQ) FOR

FLORIDA KEYS AQUEDUCT AUTHORITY 1100 Kennedy Dr. Key West, FL 33040 REQUEST FOR QUALIFICATIONS (RFQ) FOR FLORIDA KEYS AQUEDUCT AUTHORITY 1100 Kennedy Dr. Key West, FL 33040 REQUEST FOR QUALIFICATIONS (RFQ) FOR EMPLOYEE GROUP BENEFITS CONSULTANT AGENT OF RECORD FKAA- RFQ-0001-15 For the Florida Keys Aqueduct

More information

Florida Agency for Workforce Innovation. Unemployment Compensation Claims and Benefits Information System 10-ITN-001-SS Negotiator Training

Florida Agency for Workforce Innovation. Unemployment Compensation Claims and Benefits Information System 10-ITN-001-SS Negotiator Training Florida Agency for Workforce Innovation Unemployment Compensation Claims and Benefits Information System 10-ITN-001-SS Negotiator Training Agenda Today s Objectives Procurement Process Overview Purpose

More information

City of Belton 506 Main Street Belton, MO 64012 ATTENTION: Patti Ledford

City of Belton 506 Main Street Belton, MO 64012 ATTENTION: Patti Ledford REQUEST FOR PROPOSALS HOSTED INTERACTIVE VOICE RESPONSE SYSTEM NOTICE OF REQUEST FOR PROPOSALS NOTICE IS HEREBY GIVEN that the City of Belton, Missouri, (hereinafter referred to as City ) is requesting

More information

THE OFFICE OF THE INTERNAL AUDITOR STATUS UPDATE MARCH 11, 2014

THE OFFICE OF THE INTERNAL AUDITOR STATUS UPDATE MARCH 11, 2014 THE OFFICE OF THE INTERNAL AUDITOR STATUS UPDATE MARCH 11, 2014 Since the last Audit Committee meeting, the OIA has focused on finalizing the execution of the 2013 Audit Plan and the development of the

More information

ITN for Group Term Life Insurance ITN No.: DMS 14/15-025 Response to Vendor Questions

ITN for Group Term Life Insurance ITN No.: DMS 14/15-025 Response to Vendor Questions 1 1.6 7 Timeline of Events- Why does contract start date say 3/20/15 in the timeline and not 1/1/16? 2 1.6 7 Timeline of Events- Can an extension be provided due to the amount of missing information and

More information

REQUEST FOR PROPOSAL (RFP)

REQUEST FOR PROPOSAL (RFP) REQUEST FOR PROPOSAL (RFP) Bid Event Number: EVT0001204 Date Mailed: February 9, 2012 Closing Date: March 15, 2012, 2:00 PM Procurement Officer: Constance S Schuessler Telephone: 785-296-1171 E-Mail Address:

More information

CHARTER TOWNSHIP OF WASHINGTON PURCHASING & BID POLICY

CHARTER TOWNSHIP OF WASHINGTON PURCHASING & BID POLICY CHARTER TOWNSHIP OF WASHINGTON PURCHASING & BID POLICY The Charter Township of Washington Board of Trustees has adopted this administrative policy to standardize and control purchasing, bid and proposal

More information

TABLE OF CONTENTS. Purchasing and Contracts Division... 1. Purchasing Policies and Procedures... 1. The Competitive Process... 2

TABLE OF CONTENTS. Purchasing and Contracts Division... 1. Purchasing Policies and Procedures... 1. The Competitive Process... 2 TABLE OF CONTENTS Title Page Purchasing and Contracts Division... 1 Purchasing Policies and Procedures... 1 The Competitive Process... 2 Vendor Participation... 2 Vendor Database... 2 Web Site Information...

More information

Scope Statement for North Carolina State University. Administrative Computing Services. Disaster Recovery Services

Scope Statement for North Carolina State University. Administrative Computing Services. Disaster Recovery Services Authorization to Award to Vendor: Inflow Group, Inc. February 18, 2002 Scope Statement for North Carolina State University Disaster Recovery Services BCRS Contract Attachment #3 #ITS-000826 December 14,

More information

RFP No. 8 11 C024 Auditing Services for Phase 1 of the Dulles Corridor Metrorail Project for the Metropolitan Washington Airports Authority

RFP No. 8 11 C024 Auditing Services for Phase 1 of the Dulles Corridor Metrorail Project for the Metropolitan Washington Airports Authority Questions and Answers RFP No. 8 11 C024 Auditing Services for Phase 1 of the Dulles Corridor Metrorail Project for the Metropolitan Washington Airports Authority Notice: Questions may have been edited

More information

UTICA COMMUNITY SCHOOLS PRE-BID Requests For Clarification

UTICA COMMUNITY SCHOOLS PRE-BID Requests For Clarification UTICA COMMUNITY SCHOOLS PRE-BID Q. Does there district currently have help desk software in use? A. The district utilizes Web Help Desk. Q. How many IT employees are currently on staff? A. Twelve. There

More information

ADDENDUM TO: REQUEST FOR PROPOSAL (RFP) COMPUTER AIDED DISPATCH/RECORDS MANAGEMENT SYSTEM (CAD/RMS)

ADDENDUM TO: REQUEST FOR PROPOSAL (RFP) COMPUTER AIDED DISPATCH/RECORDS MANAGEMENT SYSTEM (CAD/RMS) ADDENDUM TO: REQUEST FOR PROPOSAL (RFP) COMPUTER AIDED DISPATCH/RECORDS MANAGEMENT SYSTEM (CAD/RMS) Addendum Number: 3 Date Issued: February 6, 2015 I. This addendum is hereby made as part of the bid packet

More information

Merchant Account Services

Merchant Account Services COLORADO MOUNTAIN COLLEGE Request for Proposal Number #466-10 Merchant Account Services Due: July 31, 2010 at 4:00 PM Mountain Time COLORADO MOUNTAIN COLLEGE INVITATION TO BID #466-10 Merchant Account

More information

Ocoee, FL July 01, 2016 Advertisement No. 1

Ocoee, FL July 01, 2016 Advertisement No. 1 BID SOLICITATION NOTICE Turnpike FLORIDA DEPARTMENT OF TRANSPORTATION CONSTRUCTION AND MAINTENANCE PROGRAMS Ocoee, FL July 01, 2016 Advertisement No. 1 All bids must be completed using Expedite Bid software

More information

Amendment 3: HRIS/Payroll only

Amendment 3: HRIS/Payroll only 0. December 8, 2014 N O T I C E O F R E Q U E S T F O R P R O P O S A L S GENERAL CONDITIONS AND INSTRUCTIONS TO OFFERORS for Enterprise Resource Planning (ERP) Services Amendment 3: HRIS/Payroll only

More information

REQUEST FOR PROPOSALS FOR CONSTRUCTION MANAGEMENT AT-RISK FOR LOGANVILLE ELEMENTARY SCHOOL (REPLACEMENT) FOR THE WALTON COUNTY SCHOOL DISTRICT

REQUEST FOR PROPOSALS FOR CONSTRUCTION MANAGEMENT AT-RISK FOR LOGANVILLE ELEMENTARY SCHOOL (REPLACEMENT) FOR THE WALTON COUNTY SCHOOL DISTRICT ADVERTISEMENT: REQUEST FOR PROPOSALS FOR CONSTRUCTION MANAGEMENT AT-RISK FOR LOGANVILLE ELEMENTARY SCHOOL (REPLACEMENT) FOR THE WALTON COUNTY SCHOOL DISTRICT The WALTON COUNTY SCHOOL DISTRICT will receive

More information

DFS (RM) RFP 12/13-09 Workers Compensation Claims Addendum 2

DFS (RM) RFP 12/13-09 Workers Compensation Claims Addendum 2 DFS (RM) RFP 12/13-09 Workers Compensation Claims Addendum 2 Addendum 2 - PART 1 - Questions and Responses Related to DFS (RM) RFP 12/13-09, Workers Compensation Claims Question 1: What will be the effective

More information

Retaining Wall Replacement at the Currituck County Veterans Memorial Park

Retaining Wall Replacement at the Currituck County Veterans Memorial Park CONTRACT DOCUMENTS FOR Retaining Wall Replacement at the Currituck County Veterans Memorial Park Coinjock, NC May 24, 2016 NOTICE TO BIDDERS Bids will be received until 4:00 pm on June 17, 2016 at the

More information

REQUEST FOR SEALED, COMPETITIVE QUOTES FOR TEMPORARY PERSONNEL SERVICES COMPOST SITE GATEKEEPERS. January 19, 2016

REQUEST FOR SEALED, COMPETITIVE QUOTES FOR TEMPORARY PERSONNEL SERVICES COMPOST SITE GATEKEEPERS. January 19, 2016 REQUEST FOR SEALED, COMPETITIVE QUOTES FOR TEMPORARY PERSONNEL SERVICES COMPOST SITE GATEKEEPERS January 19, 2016 ONONDAGA COUNTY RESOURCE RECOVERY AGENCY 100 ELWOOD DAVIS ROAD NORTH SYRACUSE, NEW YORK

More information

Non-Emergency Transportation RFP FAQs

Non-Emergency Transportation RFP FAQs Non-Emergency Transportation RFP FAQs Q. What is the current utilization trip data? A. The following utilization is based on Fiscal Year 07/01/2011-06/30/2012 Membership Average: 100,000/month X0200: 38196

More information

REQUEST FOR PROPOSAL P02.2015 PROFESSIONAL TELEPHONE ANSWERING SERVICES

REQUEST FOR PROPOSAL P02.2015 PROFESSIONAL TELEPHONE ANSWERING SERVICES Procurement Department 450 Cowie Hill Rd., PO Box 8388, RPO CSC Halifax, NS, B3K 5M1 Telephone: (902) 490-4998 REQUEST FOR PROPOSAL P02.2015 PROFESSIONAL TELEPHONE ANSWERING SERVICES Sealed proposals submitted

More information

City of Hesperia. Request for Quotes 2009-10-004 Answering Services. Release Date: 02/04/10

City of Hesperia. Request for Quotes 2009-10-004 Answering Services. Release Date: 02/04/10 Request for Quotes 2009-10-004 Answering Services Release Date: 02/04/10 I. INTRODUCTION The City of Hesperia s Management Services Department (City) is seeking qualified vendors (Bidders) to submit a

More information

HAMILTON COUNTY SCHOOL DISTRICT

HAMILTON COUNTY SCHOOL DISTRICT HAMILTON COUNTY SCHOOL DISTRICT REQUEST FOR PROPOSALS FOR SPEECH/LANGUAGE THERAPY SERVICES PROPOSAL RETURN DATE May 25, 2016 AT 3:00 P.M. INVITATION TO BID Hamilton County School Board Betty Linton, Coordinator

More information

Construction Procurement

Construction Procurement Construction Procurement William C. Charvat, AIA, CSI Excerpt from The Architect s Handbook of Professional Practice, 13th edition 2000 The procurement of construction services brings together the team

More information

INVITATION TO BID (ITB) ITB #08-0017 TAMPA DATA CENTER #2 INFRASTRUCTURE IMPROVEMENTS

INVITATION TO BID (ITB) ITB #08-0017 TAMPA DATA CENTER #2 INFRASTRUCTURE IMPROVEMENTS INVITATION TO BID (ITB) FOR ITB #08-0017 TAMPA DATA CENTER #2 INFRASTRUCTURE IMPROVEMENTS Refer ALL Inquiries to Procurement Officer Barbara Carter, Procurement Officer Purchasing Department Citizens Property

More information

CLOUD SERVICE PROVIDER MANAGEMENT PROGRAM EVALUATION AND AUDIT

CLOUD SERVICE PROVIDER MANAGEMENT PROGRAM EVALUATION AND AUDIT CLOUD SERVICE PROVIDER MANAGEMENT PROGRAM EVALUATION AND AUDIT November 2015 INTRODUCTION Background Cloud computing is defined by the National Institute of Standards and Technology as a model for enabling

More information

KANSAS CITY AREA TRANSPORTATION AUTHORITY ADDENDUM #1 TO RFP #13-7028-30

KANSAS CITY AREA TRANSPORTATION AUTHORITY ADDENDUM #1 TO RFP #13-7028-30 KANSAS CITY AREA TRANSPORTATION AUTHORITY ADDENDUM #1 TO RFP #13-7028-30 FOR A CONSULTANT TO PROVIDE TRIP SCHEDULING AND QUALITY ASSURANCES FOR KCATA S PARATRANSIT OPERATIONS NOVEMBER 5, 2013 The information

More information

1.0 INTRODUCTION 2.0 PURPOSE OF AN RFI

1.0 INTRODUCTION 2.0 PURPOSE OF AN RFI State of Florida Department of Highway Safety and Motor Vehicles Request for Information (RFI) No.: Enterprise Content Management Solution 1.0 INTRODUCTION The Florida Department of Highway Safety and

More information

REQUEST FOR BENEFIT BROKERAGE AND CONSULTING SERVICES

REQUEST FOR BENEFIT BROKERAGE AND CONSULTING SERVICES REQUEST FOR BENEFIT BROKERAGE AND CONSULTING SERVICES July 25, 2012 I. INTRODUCTION The Corporation for Public Broadcasting (CPB) is interested in selecting an experienced firm specializing in benefit

More information

Richard Sawyer, SRTA Consultant/Selection Manager Potential Respondents to RFQC

Richard Sawyer, SRTA Consultant/Selection Manager Potential Respondents to RFQC ADDENDUM NUMBER ONE Request for Qualified Contractor (RFQC) #927-14-000002 Debt Collection and Revenue Services- Out-of-State Toll Violations (GA) State Road and Tollway Authority ( SRTA ) June 20 th 2014

More information

TABLE OF CONTENTS. I. Introduction 3. II. Background 3. III. Criteria 4. IV. Scope of Services 5. V. Selection Process 5. VI. Tentative Time Table 6

TABLE OF CONTENTS. I. Introduction 3. II. Background 3. III. Criteria 4. IV. Scope of Services 5. V. Selection Process 5. VI. Tentative Time Table 6 THE CITY OF LIVONIA Request for Proposal Investment Consulting Services; Defined Contribution (401) and Deferred Compensation (457) Plan Review and Service Provider Search April 2015 1 TABLE OF CONTENTS

More information

REQUEST FOR PROPOSAL

REQUEST FOR PROPOSAL REQUEST FOR PROPOSAL FOR PAYROLL & INSURANCE SERVICES THROUGH A TEMPORARY STAFFING AGENCY ISSUED MAY 10, 2013 Proposal must be received no later than 3:00 P.M. Pacific Daylight Time (PDT) Tuesday, May

More information

RESPONSE: No. In the above example, the MBE may select either woman-owned business or African American-owned business, but not both.

RESPONSE: No. In the above example, the MBE may select either woman-owned business or African American-owned business, but not both. S T A T E O F M A R Y L A N D DEPARTMENT OF INFORMATION TECHNOLOGY MARTIN O MALLEY Governor ANTHONY BROWN Lieutenant Governor ELLIOT SCHLANGER Secretary Question and Answer #1 Department of Information

More information

How to Do Business With Us ST. LOUIS COUNTY GOVERNMENT DIVISION OF PROCUREMENT AND ADMINISTRATIVE SERVICES

How to Do Business With Us ST. LOUIS COUNTY GOVERNMENT DIVISION OF PROCUREMENT AND ADMINISTRATIVE SERVICES How to Do Business With Us ST. LOUIS COUNTY GOVERNMENT DIVISION OF PROCUREMENT AND ADMINISTRATIVE SERVICES www.stlouisco.com/procurement Buying and Contracting Records Management General Services Office

More information

RFP-DEM-13-14-025. Disaster Recovery Services Staff Augmentation. Technical Questions and Answers

RFP-DEM-13-14-025. Disaster Recovery Services Staff Augmentation. Technical Questions and Answers RFP-DEM-13-14-025 Disaster Recovery Services Staff Augmentation Technical Questions and Answers 1) Will you be awarding one contract for this work or to multiple companies? A: The Division will award one

More information

La Plata County Financail Management Software Addendum One (1) Project Number 14-045-2200 Issued September 22, 2014

La Plata County Financail Management Software Addendum One (1) Project Number 14-045-2200 Issued September 22, 2014 La Plata County Financail Management Software Addendum One (1) Project Number 14-045-2200 Issued September 22, 2014 This addendum amends the Request For Proposal (RFP)let for Financail Management Software.

More information

SUMMER FOOD SERVICE PROGRAM Procurement Standards

SUMMER FOOD SERVICE PROGRAM Procurement Standards OFFICE OF SUPERINTENDENT OF PUBLIC INSTRUCTION Child Nutrition Services Old Capitol Building, PO BOX 47200 OLYMPIA, WA 98504-7200 (360) 725-6200 TTY (360) 664-3631 SUMMER FOOD SERVICE PROGRAM Procurement

More information

City Manager EFFECTIVE DATE: SUPERCEDES NO: PAGE NO: OCTOBER, 2002 99-006 1

City Manager EFFECTIVE DATE: SUPERCEDES NO: PAGE NO: OCTOBER, 2002 99-006 1 OCTOBER, 2002 99-006 1 PURPOSE: SCOPE: DEFINITIONS: To establish policies and procedures for the selection of sources of supply. These policies and procedures described herein will cover the following

More information

The Business Inclusion Program (BIP) Outreach Process

The Business Inclusion Program (BIP) Outreach Process The Business Inclusion Program (BIP) Outreach Process As of 4/10/15 Table of Contents Introduction...3 BIP Outreach Overview...4 Login to BAVN...7 Search for Opportunity...8 Identify Subcontracting NAICs

More information

COUNTY OF DUTCHESS OFFICE OF CENTRAL AND INFORMATION SERVICES DIVISION OF CENTRAL SERVICES 27 HIGH STREET POUGHKEEPSIE, NEW YORK 12601 (845) 486-3670

COUNTY OF DUTCHESS OFFICE OF CENTRAL AND INFORMATION SERVICES DIVISION OF CENTRAL SERVICES 27 HIGH STREET POUGHKEEPSIE, NEW YORK 12601 (845) 486-3670 COUNTY OF DUTCHESS OFFICE OF CENTRAL AND INFORMATION SERVICES DIVISION OF CENTRAL SERVICES 27 HIGH STREET POUGHKEEPSIE, NEW YORK 12601 (845) 486-3670 The Division of Central Services has developed this

More information

Reference Check Review Guidelines

Reference Check Review Guidelines Reference Check Review Guidelines P a g e 2 Overview The purpose of these guidelines is to provide clarity on implementation of the Province of British Columbia s internal reference check requirements

More information

FORT PIERCE UTILITIES AUTHORITY Committed to Quality

FORT PIERCE UTILITIES AUTHORITY Committed to Quality FORT PIERCE UTILITIES AUTHORITY Committed to Quality FORT PIERCE UTILITIES AUTHORITY SPECIAL TERMS AND CONDITIONS November 6, 2012 TABLE OF CONTENTS SPECIAL TERMS AND CONDITIONS Section 1. DEFINITION...

More information

525 South Lawrence Street Montgomery, Alabama 36104 RENOVATE DAMAGED GIBBS VILLAGE EAST. IFB Number 2016-01

525 South Lawrence Street Montgomery, Alabama 36104 RENOVATE DAMAGED GIBBS VILLAGE EAST. IFB Number 2016-01 525 South Lawrence Street Montgomery, Alabama 36104 RENOVATE DAMAGED APARTMENTS @ GIBBS VILLAGE EAST IFB Number 2016-01 TYPE OF PROJECT: Invitation for Bids (IFB) to renovate five (5) damaged apartments

More information

The Pueblo Urban Renewal Authority

The Pueblo Urban Renewal Authority REQUEST FOR PROPOSAL INSURANCE BROKERAGE / CONSULTING SERVICES For The Pueblo Urban Renewal Authority Pueblo Urban Renewal Authority 115 E. Riverwalk, Unit 410, Pueblo, CO 81003 Page 1 INTRODUCTION This

More information

REPORT NO. 2013-051 DECEMBER 2012 UNIVERSITY OF CENTRAL FLORIDA. Operational Audit

REPORT NO. 2013-051 DECEMBER 2012 UNIVERSITY OF CENTRAL FLORIDA. Operational Audit REPORT NO. 2013-051 DECEMBER 2012 UNIVERSITY OF CENTRAL FLORIDA Operational Audit BOARD OF TRUSTEES AND PRESIDENT Members of the Board of Trustees and President who served during the 2011-12 fiscal year

More information

LOCUM TENENS SERVICES

LOCUM TENENS SERVICES Issue Date: March 19, 2014 COUNTY OF MERCED REQUEST FOR QUALIFICATIONS NUMBER 7042 LOCUM TENENS SERVICES Mark A. Cowart Administrative Services, Chief Information Officer 2222 M Street Merced, CA 95340

More information

Kennebec Valley Community College 92 Western Avenue Fairfield, ME 04937. Competitive Bid Request for Proposal This is Not an Order

Kennebec Valley Community College 92 Western Avenue Fairfield, ME 04937. Competitive Bid Request for Proposal This is Not an Order Kennebec Valley Community College 92 Western Avenue Fairfield, ME 04937 Competitive Bid Request for Proposal This is Not an Order Transcription Services Date: June 14, 2016 Proposals Due On: June 27, 2016

More information

CITY OF LANCASTER RFP NO. 621-15 LANCASTER PERFORMING ARTS CENTER TICKETING SOFTWARE SUBMISSION DEADLINE. July 24, 2015 BY 11:00 A.M.

CITY OF LANCASTER RFP NO. 621-15 LANCASTER PERFORMING ARTS CENTER TICKETING SOFTWARE SUBMISSION DEADLINE. July 24, 2015 BY 11:00 A.M. CITY OF LANCASTER RFP NO. 621-15 LANCASTER PERFORMING ARTS CENTER TICKETING SOFTWARE SUBMISSION DEADLINE July 24, 2015 BY 11:00 A.M. SUBMIT TO: Office of the City Clerk Lancaster City Hall 44933 Fern Avenue

More information

State Health Benefit Plan Procurement Policy

State Health Benefit Plan Procurement Policy State Health Benefit Plan Procurement Policy 1. Introduction 1.1 Purpose The mission of the Department of Community Health (DCH) Office of Procurement Services (OPS) is to obtain quality goods and services

More information

REQUEST FOR PROPOSALS FOR TELEPHONE SERVICES FOR CUMBERLAND COUNTY GOVERNMENT

REQUEST FOR PROPOSALS FOR TELEPHONE SERVICES FOR CUMBERLAND COUNTY GOVERNMENT REQUEST FOR PROPOSALS FOR TELEPHONE SERVICES FOR CUMBERLAND COUNTY GOVERNMENT The County of Cumberland, a county of the fourth class, is accepting proposals from qualified firms to provide telephone services

More information

PINELLAS PREPARATORY ACADEMY, INC.

PINELLAS PREPARATORY ACADEMY, INC. PINELLAS PREPARATORY ACADEMY, INC. REQUEST FOR PROPOSALS PAYROLL PROCESSING SERVICES Pinellas Preparatory Academy, Inc. is a not for profit agency which operates two public charter schools. While the two

More information

Request for Proposals Erate Category 1 Hosted VoIP Service Hinds County School District

Request for Proposals Erate Category 1 Hosted VoIP Service Hinds County School District Request for Proposals Erate Category 1 Hosted VoIP Service Hinds County School District Notice to Bidders Notice is hereby given to interested bidders that the Hinds County School District will receive

More information

Request for Proposals

Request for Proposals Request for Proposals Third Party Administrative Services For City of Columbus Self-Funded Health Plan Date: April 21, 2015 Proposal Location: City of Columbus, Indiana Response Due Date and Time: June

More information

December 10, 2010. Dear Interested Party:

December 10, 2010. Dear Interested Party: December 10, 2010 Dear Interested Party: The Florida Healthy Kids Corporation (the Corporation ) is a non-profit corporation created by the State of Florida with the mission of providing comprehensive

More information

UNIVERSITY HOSPITAL POLICY

UNIVERSITY HOSPITAL POLICY UNIVERSITY HOSPITAL POLICY SUBJECT: PURCHASING SERVICES TITLE: PURCHASING PROCESS Responsible Executive: Executive Director, Supply Chain Management Responsible Office: Supply Chain Management CODING:

More information

KANSAS CITY KANSAS PUBLIC SCHOOLS / USD 500

KANSAS CITY KANSAS PUBLIC SCHOOLS / USD 500 KANSAS CITY KANSAS PUBLIC SCHOOLS / USD 500 PURCHASING OFFICE 2010 N. 59 TH STREET ROOM 370 \ KANSAS CITY, KS 66104 WEB SITE: WWW.KCKPS.ORG/PURCHASING DOCUMENT SCANNING SERVICES BID NO: 15-039 ISSUE DATE:

More information

Request for Proposal for Financial Advisor City of Milwaukee, Wisconsin Water Works

Request for Proposal for Financial Advisor City of Milwaukee, Wisconsin Water Works Request for Proposal for Financial Advisor City of Milwaukee, Wisconsin Water Works I. Summary The City of Milwaukee (City) seeks to engage a Financial Advisor to assist the City in selecting a Sell Side

More information

Request for Quotation (RFQ) RFQ 574-13 SharePoint Consultant

Request for Quotation (RFQ) RFQ 574-13 SharePoint Consultant Request for Quotation (RFQ) RFQ 574-13 SharePoint Consultant Due: December 2, 2013 at 2:00PM MOUNTAIN TIME Buyer: Amy Stull Purchasing 802 Grand Avenue Glenwood Springs, CO 81601 astull@coloradomtn.edu

More information

S T A T E O F T E N N E S S E E OFFICE OF THE ATTORNEY GENERAL PO BOX 20207 NASHVILLE, TENNESSEE 37202. January 10, 2013. Opinion No.

S T A T E O F T E N N E S S E E OFFICE OF THE ATTORNEY GENERAL PO BOX 20207 NASHVILLE, TENNESSEE 37202. January 10, 2013. Opinion No. S T A T E O F T E N N E S S E E OFFICE OF THE ATTORNEY GENERAL PO BOX 20207 NASHVILLE, TENNESSEE 37202 January 10, 2013 Opinion No. 13-04 Construction or Renovation of Public School Buildings QUESTIONS

More information

Region 7 Education Service Center Request for Proposal (RFP) For Generator Installation

Region 7 Education Service Center Request for Proposal (RFP) For Generator Installation Region 7 Education Service Center Request for Proposal (RFP) For Generator Installation Purpose The purpose of this Request for Proposal (RFP) is to invite prospective vendors to submit a proposal to supply

More information

Contract# 13-1-14-01 DSU Call Center Services Q&A

Contract# 13-1-14-01 DSU Call Center Services Q&A Contract# 13-1-14-01 DSU Call Center Services Q&A 1. Page 4 states the University s goal is to increase communication channels and decrease cost per inquiry. Please explain which communication channels

More information

Request for Quote (RFQ)

Request for Quote (RFQ) Request for Quote (RFQ) Bond/Tax Counsel Disclosure Counsel Florida Hurricane Catastrophe Fund Issue Date: April 10, 2008 Response Due: April 28, 2008 1:00 PM ET Do not contact the Trustees of the SBA

More information

TABLE OF CONTENTS. Prefacej... 1

TABLE OF CONTENTS. Prefacej... 1 TABLE OF CONTENTS Prefacej... 1 How Can I Receive Copies Of Solicitations?j... 2 Bidder s List... 2 Vendor Registration System... 2 Public Notice/Advertisement... 3 Posting... 3 Internet... 3 Pre-Bid Conferences...

More information

The Business Inclusion Program (BIP) Outreach Process

The Business Inclusion Program (BIP) Outreach Process The Business Inclusion Program (BIP) Outreach Process As of 9/25/2012 The Los Angeles Business Assistance Virtual Network (BAVN) at http://www.labavn.org is a free service provided by the City of Los Angeles

More information

City of Chicago - Department of Procurement Services. January 31, 2014. Addendum No. 1 TARGET MARKET REQUEST FOR QUALIFICATIONS ( RFQ ) For

City of Chicago - Department of Procurement Services. January 31, 2014. Addendum No. 1 TARGET MARKET REQUEST FOR QUALIFICATIONS ( RFQ ) For City of Chicago - Department of Procurement Services January 31, 014 Addendum No. 1 TARGET MARKET REQUEST FOR QUALIFICATIONS ( RFQ ) For COURT REPORTER AND TRANSCRIPTION SERVICES Specification No. 118343

More information

PROCUREMENT DEPARTMENT 2 MONTGOMERY STREET, 3 RD FL. JERSEY CITY, NJ 07302 ADDENDUM # 2

PROCUREMENT DEPARTMENT 2 MONTGOMERY STREET, 3 RD FL. JERSEY CITY, NJ 07302 ADDENDUM # 2 PROCUREMENT DEPARTMENT 2 MONTGOMERY STREET, 3 RD FL. JERSEY CITY, NJ 07302 1/26/2015 ADDENDUM # 2 To prospective Proposer(s) on RFP # 41008 for ONE-YEAR PORT AUTHORITY OF NEW YORK & NEW JERSEY COMMERCIAL

More information

FACILITIES, NEBRASKA STATE COLLEGE SYSTEM. POLICY: 8064 Capital Construction and Information Technology (IT); Bids Page 1 of 6 BOARD POLICY

FACILITIES, NEBRASKA STATE COLLEGE SYSTEM. POLICY: 8064 Capital Construction and Information Technology (IT); Bids Page 1 of 6 BOARD POLICY Technology (IT); Bids Page 1 of 6 BOARD POLICY Applicability Board Policy 7010 applies to bidding and purchases of general items, supplies and ordinary services. Board Policy 7016 applies to contracts

More information

DEPARTMENT OF INFORMATION TECHNOLOGY

DEPARTMENT OF INFORMATION TECHNOLOGY Invitation for Bids Conferencing Services PROJECT NO. 060B2490027 DEPARTMENT OF INFORMATION TECHNOLOGY Issue Date: Thursday, June 28, 2012 NOTICE Prospective Bidders who have received this document from

More information

REQUEST FOR PROPOSAL Procurement of Landscaping Services

REQUEST FOR PROPOSAL Procurement of Landscaping Services City of Montrose Purchasing Division 433 South First Street PO Box 790 Montrose, CO 81402 REQUEST FOR PROPOSAL Procurement of Landscaping Services Issue Date: Thursday February 27, 2014 Bid Number: 14-012

More information

REQUEST FOR PROPOSALS

REQUEST FOR PROPOSALS ROWAN COUNTY 130 West Innes Street Salisbury, NC 28144 Tel: (704) 216-8174 Email: david.sifford@rowancountync.gov REQUEST FOR PROPOSALS FOR REPLACEMENT OF COMMERCIAL ROOFTOP AIR CONDITIONING UNIT Issued

More information

--------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------- Request for Bid Front Street & Mud Island Interceptor Rehab Addendum # 1 to RFB No. 179821.71.0404 January 19, 2016 The following information encompasses Addendum # 1 for the above referenced RFB. Bidders

More information

July 2013 Report No. 13-042

July 2013 Report No. 13-042 John Keel, CPA State Auditor An Audit Report on Selected State Contracts at the Texas Education Agency Report No. 13-042 An Audit Report on Selected State Contracts at the Texas Education Agency Overall

More information

Texas Real Estate Commission Contract Management Procedures

Texas Real Estate Commission Contract Management Procedures Texas Real Estate Commission Contract Management Procedures The Texas Real Estate Commission s (TREC) has established contract management procedures that are in compliance with the State of Texas Contract

More information

INVITATION TO NEGOTIATE (ITN) FOR ITN No.: 08-0034 Agency Management Systems (AMS) Download

INVITATION TO NEGOTIATE (ITN) FOR ITN No.: 08-0034 Agency Management Systems (AMS) Download INVITATION TO NEGOTIATE (ITN) FOR ITN No.: 08-0034 Agency Management Systems (AMS) Download Refer ALL Inquiries to Procurement Officer Peggy Yown, Procurement Officer Purchasing Department Citizens Property

More information

Ocoee, FL May 13, 2016 Advertisement No. 1

Ocoee, FL May 13, 2016 Advertisement No. 1 BID SOLICITATION NOTICE Turnpike FLORIDA DEPARTMENT OF TRANSPORTATION CONSTRUCTION AND MAINTENANCE PROGRAMS Ocoee, FL May 13, 2016 Advertisement No. 1 All bids must be completed using Expedite Bid software

More information

Page 1 of 7 DOCUMENTED QUOTE

Page 1 of 7 DOCUMENTED QUOTE DOCUMENTED QUOTE Return all Bids to: Bid No. CCA DQ0213 Community College of Aurora Date: November 07, 2012 Purchasing Department Bid Due Date: November 14, 2012 16000 E. Centretech Parkway Ste. A204I

More information

New York Government Contracts Compliance Update. In May, 2014, New York issued the long-awaited Procurement Guidelines. The

New York Government Contracts Compliance Update. In May, 2014, New York issued the long-awaited Procurement Guidelines. The New York Government Contracts Compliance Update By: David J. Wukitsch, Esq. A. Two Important Changes That Impact Government Procurements In New York. In May, 2014, New York issued the long-awaited Procurement

More information

Solicitation for Partnership Proposals for MNsure SHOP Lead Agencies

Solicitation for Partnership Proposals for MNsure SHOP Lead Agencies Solicitation for Partnership Proposals for MNsure SHOP Lead Agencies An Innovative Marketing & Sales Program for MNsure s Small Business Enrollment Center Initiative Table of Contents Project Overview...

More information

CAMERON COUNTY PURCHASING 1100 E. Monroe St, Brownsville, Texas 78520 (956) 544-0871 Fax: (956) 550-7219

CAMERON COUNTY PURCHASING 1100 E. Monroe St, Brownsville, Texas 78520 (956) 544-0871 Fax: (956) 550-7219 CAMERON COUNTY PURCHASING 1100 E. Monroe St, Brownsville, Texas 78520 (956) 544-0871 Fax: (956) 550-7219 ADDENDUM # 3 - PAGE 1 of 5 Date out : 3-7 - 14 RFP # 140202 RFP TITLE: ELECTRONIC HEALTH RECORDS

More information

UNITED NATIONS UNIVERSITY

UNITED NATIONS UNIVERSITY UNITED NATIONS UNIVERSITY Centre 5-53-70, Jingumae Phone: (03) 3499 2811 Shibuya-ku Fax: (03) 3499 2828 Tokyo 150-8925 E-mail: mbox@hq.unu.edu Japan Homepage: www.unu.edu 26 July, 2007 Dear Sir/Mesdames,

More information

Question and Answer No. 1 Request for Proposals (RFP) Central Collections Unit (CCU) Contact Center Solution Solicitation Number F50B6400027

Question and Answer No. 1 Request for Proposals (RFP) Central Collections Unit (CCU) Contact Center Solution Solicitation Number F50B6400027 LARRY HOGAN Governor S T A T E O F M A R Y L A N D DEPARTMENT OF INFORMATION TECHNOLOGY BOYD K RUTHERFORD Lieutenant Governor DAVID GARCIA Secretary Question and Answer No. 1 Request for Proposals (RFP)

More information