Mobisma UC Solution Installation Quick Reference Guide (Release Version: 1.5)

Transcription

1 Quick Reference Guide (QRG) This Quick Reference Guide describes all of the main installation and setup tasks. The Complete Mobisma MCB Server Installation Manual is downloadable by logging in the Mobisma Reseller Portal here: URL - The quick reference guide briefly explains all the main installation Tasks/Steps the installer/administrator has to complete concerning setting up a fully working Mobisma nextg TM Mobile UC Solution. Detailed setup instructions about the UC installation can be found in the - Mobisma Mobility Installation Manual - which is downloadable from the Reseller Portal for registered Resellers. 3 rd Vendor e.g. Panasonic provide their own installation manual, Mobisma does not hold any of these installation guides and is unable to provide detailed instructions on IP-PBX Configurations & setup. Mobisma installation manuals/guides cover 3rd vendor setup tasks if these assignment are essential for Mobisma Mobility Solution to communicate with supported 3 rd Vendor IP-PBX Connectors. The document(s) -WPS_MobismaIntegration_EN_PAN.pdf- and -WPS_PBXRequirements_EN_PANNCP.pdf- contain Panasonic PBX configuration tasks that are necessary for Mobisma s Mobile UC Solution when communicating with the PBX Communication platform. The details in these documents are also included in the Mobisma Mobility Installation Manual for completeness sake. pg. 1

2 Installation Guide(s) Download document location Reseller Portal > Knowledge Base > Manuals and Brochures > PBX Provider > Configuration Guide / Manual Mobisma Mobility Installation Manual Mobisma nextg TM Integration Required PBX Settings Quick Installation Guide nextg TM Comment(s) Complete installation Guide/Manual regarding Mobisma Mobility Solution. Details about basic programming steps in the IP-PBX necessary to achieve GSM/Mobile integration adapted for Mobisma Panasonic PBX Communication platform requirements Installation/Setup (End User) Quick Guide regarding the nextg TM Mobile UC Client for Android, iphone and Windows Phone 7-8. Installation From the target Windows PC Server (where you plan to install the MCB Server) - open web browser and Login as Reseller to the Mobisma reseller portal. Go to the download TAB. Download / Install..NET 4.5 Framework (If.NET 4.5 is not installed on the Server / PC already) C++ runtime 2010 (If you decide to run in 32-bit mode) Mobisma MCB Server (Note: MCB Server supports both 32 and 64-bit installation). Installation Panasonic TAPI Driver. The PBX TAPI driver must be installed on the target server if Mobisma's IP-PBX Connector is selected as Connector Type. TAPI driver installation may not be needed in cases where Mobisma MCB Server is using 3 rd vendor IP-PBX Connectors (e.g. Mondago, Poltys, or Others). (Note: It is recommended to install and setup TAPI driver before installing MCB Server). Login as Reseller to the Reseller Portal a) Go to Download > MCB > Panasonic > Mobisma Connector Panasonic. b) Select Mobisma Connector / Panasonic for - ( 32/64 bit ) c) For 32-bit installation - Select Panasonic_tsp_instx86_4200.exe, or for 64-bit installation Select Panasonic_tsp_instx64_4200.exe to download/install. Note: The Panasonic TAPI installation and setup guide is provided by Panasonic which is available and can be downloaded from the Reseller Portal when logged in as a Reseller. pg. 2

3 Configuration 1. Launch the MCB Server Setup GUI and enter Configuration TAB a) Add Remote IP-Address and Port Number (Default port number is: 8888) 2. Select / Configure IP-PBX Connector under IP-PBX Connector TAB a) Add IP-PBX Connector - IP-ADDRESS b) Add IP-PBX Connector - Port Number 3. Enter ADD-ON TAB (Only if integration with MS Exchange is required) a) Add EWS URL (The URL where the Exchange Web Services resides) b) Add Exchange Admin Account c) Add Exchange Admin password d) Add 0 or 1 under Exchange System Phone Update (1 = Announced Calendar event is displayed as a Presence in the Desk Phone device.) Provisioning 1. Login as Reseller in the Web Provisioning System (WPS). A. Select the Provisioning Tab. a) Register a new Company if not already exists. a. Create a new End Customer configuration a. Apply Server ID (Found under About TAB in the MCB Setup GUI) b. Apply related PBX Setup information. c. Claim and Add nextg TM Mobile UC Client license keys. The distributor may want to first add license keys to the current Reseller account. d. Manually configure and connect each license key to an End User ( -address, Extension and Mobile phone number, etc.). The WPS then sends to each user with Registration Code and Password. Installation nextg TM Mobile UC client(s) 1. Download Mobisma nextg TM Mobile UC Client from any Mobile OS market place. Supported Smartphone OS s are Android, iphone, Windows Phone 7-8. Note: Please contact Mobisma for Black Berry Version 10.x 2. Entering Register option within the nextg TM client. a) Add Registration Code (Included within the End-user sent from WPS) b) Add Password (Included within the End-user sent from WPS) c) Tap Register. pg. 3

4 Prerequisites Supported operating system(s) Mobisma MCB is a.net technology based solution so the operating system requirements are the same as for.net 4.5. See current link for information - NET framework System Requirements Supported MS Windows Architecture 32 bit 64 bit (Note: Certain 3rd Party IP-PBX Connector (e.g. Poltys) does NOT support 64-bit OS and Configuration) Additional Software Requirements. Please update IE browser to atleast IE 8. Microsoft.NET 4.5 Framework or later C++ runtime 2010 (32 bit installation) Network requirements A static IP-ADDRESS - needed by the nextg TM Mobile UC clients to communicate with the MCB Server. A dedicated PORT NUMBER (8888 is default) opened in the firewall. Recommended Hardware Requirements Recommended requirements: 1.0 GHz or higher with at least 512 MB memory. Recommended disk space: 32bit 2 GB (Disc space dedicated - Mobisma MCB server) 64bit 4 GB (Disc space dedicated - Mobisma MCB server) 10 GB When Mobisma MCB server is running on same server as any third party connector Permissions Administrator account- Administrator account privileges are needed to perform installation. Requirements: MS Exchange Server (Add-On) Exchange 2010 SP1 and above. NOTE: Exchange Web Services (EWS) has to be enabled. pg. 4

5 Document version: Mobisma UC Solution Installation Quick Reference Guide (Release Version: 1.5) Note: The Mobisma MCB Server offers the possibility to connect to MS Exchange providing Calendar integration that allows a user s Presence and Availability to be changed based on their meetings and availability schedule in Outlook / MS Exchange. Optional installation / Setup. Additional information. Various supported Mobisma setup modes. Depending on a company s mobile UC needs, the MCB server can be deployed working in: IP-PBX Integrated mode: Tightly integrating with enterprise IP telephony systems using Mobisma s own built-in IP-PBX Connector or supported 3rd vendor IP-PBX Connectors. Stand-alone mode: Providing Chat, Presence, and Geo-location type functionality over mobile data or IP (Wi-Fi) network, while only using DTMF tone based integration with office telephony system. Note: No IP-PBX Connector is required. Mobile exclusive mode: Mobile exclusive mode is for customers who don t have an IP-PBX to integrate with, or do NOT need any IP-PBX integration. This mode is used by companies that only communicate over a mobile network provided by the mobile carrier itself. pg. 5