1st. Family Health Centers of San Diego FAMILY HEALTH CENTERS OF SAN DIEGO S. A-DE-LAN-TE (ADV). -FORWARD, AHEAD Aug/Sep Read More on Page 4

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1 FAMILY HEALTH CENTERS OF SAN DIEGO S Adelante A-DE-LAN-TE (ADV). -FORWARD, AHEAD Aug/Sep 2011 Family Health Centers of San Diego 1st in San Diego and 2nd in the country to be designated as a Primary Care Medical Home by The Joint Commission. Read More on Page 4 Busy mom Carmen Gonzalez chose our Diamond Neighborhoods Family Health Center as the Primary Care Medical Home for her son Aaron (shown here doing a check up of his own on Dr. Hippen). Like many San Diegans, Carmen recently lost her job and is looking for work. Aaron s dad has steady work as a mechanic, but his job doesn t provide health insurance for the family. Thankfully, Carmen found our health center so her active preschooler gets all of the healthcare services he needs!

2 Meets the Needs of Moms & Newborns Debbie Gonzalez (left) and Linda Castro (right) deliver the Bank of America donation collection to the Baby Boutique Program Coordinator Esther Sosa (center). Family Health Centers of San Diego s Baby Boutique Our Baby Boutique provides new and gently used baby items to our prenatal patients. Patients collect baby bucks at their visits, and then go shopping in the boutique for the essential items they need. We need your support for this great program! You can help by donating money or items to the program- every little bit helps! Baby Boutique Wishlist: Diapers Sizes NB 3 Breast Pumps Wipes Baby Blankets Car Seats Baby Washcloths Strollers Sippy Cups Playpens Baby Lotion Baby Swings Diaper Rash Cream Clothing for Baby Wash 0-12 Months Baby Powder Shoes for 0-18 Months Olds Baby Bathtub Sets Diaper Bags Learning Games (0-18 Months) Bouncers Baby Finger Toothbrush Baby Training Toilet Boppy/Nursing Pillow Foot Rattles Chimes for Car Seats Nursing Pads Lanolin Cream Pediatric Thermometers Direct donations can be made at Simply scroll down to where you see the words Baby Boutique. To donate items or to start a baby supply collection at your place of business, contact Barbara Fink at We would like to recognize Jones Lang LaSalle for their generous donation of $1,500! Thank You Bank of America for hosting a baby item collection drive! Breast Pump Loan Program August was National Breast Feeding month and our partners showed their support in a big way. Thanks to the San Diego Breastfeeding Coalition and Rest Haven Children s Fund, Family Health Centers of San Diego now has a new breast pump loan program! Through the program, we can loan 10 multi-user electric pumps to new moms. Breast milk is best for babies, and now we can better support new breast feeding moms who can not afford to purchase the pumps on their own. For more information on our prenatal and postnatal support programs, please call us at Heidi Burke-Pevney (center), IBCLC, Project Coordinator presents one of the new pumps to Gabi Armijo (left), Nutritionist/ Lactation Educator & Gracie Duran (right) Director of Prenatal & Patient Care Support Services. 2

3 Gives Thanks To Car donation program supports much needed services. Estrella Beltran, Family Health Centers of San Diego s Appointment Technician, uses our telecommunications equipment to answer thousands of patient calls each week. Univision Radio and Charitable Auto Resources (CARS) Join Forces to Benefit Family Health Centers of San Diego Starting August 8, Univision s Recuerdo FM and La Nueva FM will be airing promotional public service announcements for vehicle donations to Family Health Centers of San Diego. Do you have a used car, truck, or motorcycle sitting in your garage that you no longer need? Family Health Centers of San Diego would love to have it! Simply call and CARS will pick it up and process the donation paper work. Money from your vehicle will support our mission of providing healthcare to underserved individuals. Turn your old car into a gift of health and life! Spirit of The Barrio Awards for Telecommunications We are honored to recognize Northrop Grumman and C Enterprises with Spirit of the Barrio Awards for their in-kind donation of telecommunications equipment. With a network of 30 sites, communication systems are integral to our infrastructure. Thanks to corporations like Northrop Grumman and C Enterprises we are able to keep equipment and overhead costs down so we can devote more resources to patient care. Special thanks to Peter Moore, Senior Vice President of Univision Radio, and Rick Watkins, CEO of Charitable Auto Resources, for partnering with us to bring health to those in need. Northrop Grumman Corporation and C Enterprises representatives accepting their Spirit of the Barrio Award. Northrop Grumman Corporation is pleased to make this contribution to Family Health Centers of San Diego. I hope our contribution will play an important role in your IT infrastructure and will help many others in the community. - Joe Cheu from Northrop Grumman 3

4 Recognition Designated Primary Care Medical Home Since our founding in 1970, Family Health Centers of San Diego has been dedicated to providing coordinated care to our patients. This summer, The Joint Commission formally designated Family Health Centers of San Diego as a Primary Care Medical Home (PCMH). The PCMH criteria demonstrates an organization s commitment to ensuring their patients receive timely and well-coordinated treatment. The criteria promotes increased patient satisfaction, improved patient outcomes and reduced overall costs to the health care system. The PCMH model exemplifies the new federal health care reform efforts to improve health outcomes and insure the coordination, quality and efficiency of health care services. Physician Assistant Lori Saunders holds Leondrus White, who came to the health center with his mom Leantonette LeeLee White. LeeLee also received case management and support services through our Black Infant Health Program during her pregnancy - just one part of the comprehensive service system that makes up our Primary Care Medical Home system of care. Family Health Centers of San Diego is honored to receive this external validation of our care delivery system. Our dedicated clinical and support teams work together to coordinate high quality patient care and provide an exceptional patient experience. PCMH certification insures our organization is well-positioned as an integral provider in future Accountable Care Organizations in San Diego. Family Health Centers of San Diego is on Facebook! Be sure to Like us on Facebook to keep up on all the exciting things happening at our health centers. Don t forget to tell your friends too! 4

5 Site Expansion NEW Health Center at Rice Elementary in Chula Vista Great news! We just received a federal school based health center grant to establish a health center on the campus of Rice Elementary in Chula Vista! The new health center will open in 2012 through a partnership with the Chula Vista Elementary School District. It will provide healthcare services to Rice students, helping them stay healthy and in school, as well as their families and local community. Everyone is excited about the new health center at Rice Elementary in Chula Vista! Watch City Heights Grow We are excited about the progress of our new Family Health Centers of San Diego s City Heights Family Health Center. Each day of construction we move closer to our new and expanded health center. The center will provide comprehensive healthcare and support services that will include: Adult Clinic with 11 Exam Rooms Pediatric Clinic with 12 Exam Rooms Women s Clinic with 6 Exam Rooms Dental Clinic with 7 Operatories Developmental Services for Children, Birth to 5 Years Old HIV Prevention, Outreach and Testing Radiology Full-Service Laboratory Multi-Purpose Community Room First Floor Parking Patient Care Support Team Focused on Preventing and Managing Chronic Disease Family Health Centers of San Diego s City Heights Family Health Center is well on its way to completion. Our City Heights Family Health Center sees men, women and children of all ages and diverse backgrounds. Everyday, we strive to keep our community healthy but we need your help! We invite you to join us in the Campaign for Care to support this important project. Your support will help us to improve the health care needs for the most vulnerable individuals in our community. For information on the Campaign for Care, contact Edith Glassey, Director of Philanthropy at or edithg@fhcsd.org. Artist rendering of Family Health Centers of San Diego s new City Heights Family Health Center once complete. 5

6 Legacy Giving Laura Rodriguez, Family Health Centers of San Diego s Founder. Friends of the Family Will You Be a Friend of Our Family? Recently, we sent a request for support to join our Friends of the Family. We thank our donors who responded with their generous hearts. It s not too late to join Friends of the Family Family Health Center of San Diego s annual giving donor program. When you join Friends of the Family, it is a symbol of your annual commitment to help those who are medically underserved our neighbors, our friends, our family - so that they can continue to receive the much needed quality healthcare they deserve. To make your contribution to Friends of the Family, call or go to: Thank you for being a FRIEND! A very special gift that will secure your family s future is a plan that describes your intentions for handling property and responsibilities. Studies show that more than 75% of the people who can benefit from estate planning never do because they procrastinate. Without a valid will and/or estate plan, the following are likely to occur: a. The state will step in and determine what will happen to your property and who will be named to care for your children. b. Family members may be required to pay unnecessary taxes or fees. c. There will be no provision for the final gifts to those you ve supported over the years. If you don t have an estate plan, now is the time to take care of your family s future. And in case you are considering including Family Health Centers of San Diego in your estate plan, here is the language we suggest: I give, devise and bequeath to Family Health Centers of San Diego the sum of $ or % of my estate as an unrestricted gift to support their mission. As you prepare your estate plan, you will hear and read about words that are not familiar to you, and below are definitions that you might find helpful. Beneficiary: Term used to describe a person who benefits from a trust, will, IRA, or other assets. Estate: All property you own, in any form, that will someday pass to loved ones and/or charitable organizations. Trust: A structure that outlines ownership and management of your property. Trustee: The individual or entity charged with managing trust assets on a day-today basis. In most cases, this is you. Successor Trustee: The individual or entity charged with taking over management of trust assets if the trustee becomes incapacitated or dies. Will: Instructions to guide distribution of your property or estate. When used in tandem with a revocable living trust, it normally directs the distribution of personal property. Executor: Person or entity chosen to carry out the terms of your will; sometimes referred to as a personal representative. Power of Attorney: A legal document empowering others to take action on your behalf. Durable Powers of Attorney are used for the purpose of empowering others if you become incapacitated. Advance Health Care Directive: A document that declares your wishes outlining medical care and life support. This document is also used to appoint someone to make medical decisions on your behalf if you are unable to make these decisions for yourself. Please always consult with your attorney or professional advisor as you take steps to plan your estate now. For information on how to include FHCSD in your estate plan, contact Edith Glassey, Director of Philanthropy at or edithg@fhcsd.org. 6

7 Annual Sponsors Presenting Adelante Intercare Insurance Solutions Port of San Diego Sharp HealthCare Viejas Enterprises CP Kelco representatives pose for a photo at the Spirit of the Barrio. CP Kelco, located on Harbor Drive, is our neighbor in Barrio Logan and newest Spirit of the Barrio Award recipient. CP Kelco is the world s largest manufacturer of gellan gum a gelling agent used in a wide array of products for food, beverage, personal care, household, industrial cleaners, and paper markets. Gellan gum is key to keeping ice cream looking and tasting good! CP Kelco has partnered with Family Health Centers for more than 20 years they ve helped us set-up the tents at our Spirit of the Barrio luncheon, provided financial support for our Mobile Medical Unit program and loyally sponsored our events. Thank you, CP Kelco! Fiesta Grande Cox Communications CP Kelco General Dynamics NASSCO Molina Healthcare of California Rancho Mesa Insurance Services Scripps Health UC San Diego Health System Union Bank Univision Radio San Diego, Inc. Clinic Benefactors BAE Systems San Diego Ship Repair California Marine Cleaning Coast Citrus Distributors Community Health Group Continental Maritime of San Diego Duhs Commercial Imaging Healthcare Specialists, LLC San Diego City Fire Fighters, Local 145 San Diego Gas & Electric Health Center Patrons A.O. Reed & Co. Anthem Blue Cross Bank of America C.W. Driver California College San Diego Care 1st Health Plan Correctional Alternatives Davy Architecture Kaiser Permanente Law Offices of David W. Brody Lifesharing Office Depot Business Services Division OliverMcMillan sanofi-aventis WAXIE Sanitary Supply Jennette Lawrence Shay presenting Rudy Gonzalez his SOTB award. Media Sponsors Family Health Centers of San Diego also honored Rudy Gonzalez for serving as a dedicated Spirit of the Barrio volunteer for over 5 years. Rudy worked as a public servant for over 2 decades before retiring from the City of San Diego. Rudy got to know our health center through redevelopment projects in Barrio Logan. Once he retired, he decided to help in a different capacity. Thank you Rudy for your dedication and support! 7

8 823 Gateway Center Way San Diego, CA Return Service Requested Non-Profit Org. U.S. Postage PAID San Diego, CA Permit No In This Issue of Adelante - Aug/Sep 2011 Issue New Health Center at Rice Elementary in Chula Vista. See Page 5» Spirit of the Barrio Award Recipient Rudy Gonzalez. See Page 7» Locations Family Health Centers of San Diego provides services throughout San Diego. Beach Area Family Health Center Beach Area Women s Health Center Black Infant Health Program Chase Avenue Family Health Center Chula Vista Family Health Center City Heights Family Health Center Community Circle East Diamond Neighborhoods Family Health Center Downtown Family Health Center Grossmont Spring Valley Family Health Center Grossmont Spring Valley Dental Clinic East County Family Counseling Center Healthy Development Services - Central Healthy Development Services - East HIV-Alcohol & Drug Related Intervention Services HIV Coordinated Service Center HIV Prevention & Outreach Center KidCare Express Mobile Medical Units Lemon Grove Family Health Center Logan Heights Family Health Center Logan Heights Dental Clinic Logan Heights Family Counseling Center North Park Family Health Center Ciaccio Memorial Clinic Hillcrest North Park/Hillcrest Dental Clinic North Park Pediatric Clinic and Development Center Postpartum Education Service Center Sherman Heights Family Health Center Teen Health Center Toddler Enrichment Program Veterans Village of San Diego Everyone is welcome at our health centers. Many patients qualify for programs that cover the cost of their care. If patients don t qualify for a program, they will be charged a discounted sliding fee based on their income and family size. For more information, please visit or call Governing Board of Directors Wayne Anderson, M.D. Scripps Clinic Margarita Carmona Barbara Carr Jose de la Garza Bertha Garcia Mexican-American Paralegal/Transcription Janice Gilmore-See La Mesa Spring Valley School District Cathie Lester, CPA Tate & Associates Robert Mendes, M.D. Pfizer Steven Olson Stephanie Perez Cláudia Schwartz HR Results Walter Scott Captain Cesar A. Solis San Diego Police Department Venus Thomas Shoebox Accounting Advisory Board of Directors Mazda Antia, JD Cooley Godward Kronish Julie Beacock Intercare Insurance Solutions Amy Berry Cox Communications Leslie Bruce UCSD Extension John Burdick Consultant Fran Butler-Cohen Family Health Centers of San Diego Scott Duhs Duhs Commercial Randall Frazine Jani-King of California Roxane Helstrom Consultant Spencer Hutchins West Wireless Health Institute Lisa Mednick Union Bank of California Fred Schlaffer BankCardDepot Brian Trotier The Terrasys Group Adelante-Volume 19, Issue 4-Aug 2011/Sep 2011 Adelante is a free publication produced bimonthly by Family Health Centers of San Diego, 823 Gateway Center Way, San Diego, CA