Annual Report Moving Towards Home

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1 Annual Report Moving Towards Home i

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3 TABLE OF CONTENTS Message from the Executive Director...2 Message from the President of the Board of Directors...3 Food...4 Shelter...4 Clothing...4 Chaplaincy...6 Stepping Stones Learning Centre...8 Discovery University...8 Job Training...9 Home Hospice Primary Care Clinic Dental Clinic Day Program/Dry Wing Stabilization LifeHouse Second Stage Housing Holland Apartments Volunteers Financials Message from the Executive Director of The Ottawa Mission Foundation Give a gift Change a life! Donate online: 35 Waller Street, Ottawa Ontario K1N 7G Charitable registration number RR0001 1

4 Everyone wants a home A MESSAGE FROM THE EXECUTIVE DIRECTOR When people arrive at The Ottawa Mission we ask them what their greatest need is and over 90% of the men tell us that they want a home and a job. The programs at The Ottawa Mission teach people skills and confidence to move on with their lives but the biggest challenge is finding safe and affordable housing. Last year, The Ottawa Mission s housing support workers housed 313 people. Many of the men were placed in their own apartments, rooming houses or shared accommodation. Many of these people were able to get back on their feet and find a job. However, there is a group of 50 men at The Mission who have lived in our shelter for an average of 1,300 nights that is more than 4 years! Many of the men who have stayed at the shelter for these long periods of time have mental health challenges. They desperately need a home that offers them some privacy but also a shared kitchen as they need help to prepare meals. Our goal in the coming year is to find a suitable home for men who have been in the emergency shelter system too long. Through partnerships with healthcare providers and of course, the generosity of our donors, we are confident that this dream of housing will become a reality. On behalf of the people at The Ottawa Mission, I d like to say thank you to our donors you are very generous. God bless, Diane Morrison Executive Director, The Ottawa Mission 2

5 Thanks for your generosity A MESSAGE FROM THE President of the BOARD of DIRECTORS On behalf of The Ottawa Mission s Board of Directors, please accept our thanks for the generosity of both your financial support and the gift of time. Our donors and volunteers are fundamental to the care that is provided to thousands of men and women every year. The year 2010 was an exceptional year. The development of The Ottawa Mission Foundation was a positive step forward and we are enthusiastic about the endless fundraising possibilities. Sharing common values and vision, The Ottawa Mission and The Ottawa Mission Foundation are working to ensure your gifts continue to enrich the lives of those in our community who are homeless and in the greatest need. Also in 2010, the Board of Directors and the staff updated the strategic plan which will guide us in making decisions for the next five years. Some of those important decisions include developing new housing initiatives that are affordable and provide support to our most vulnerable clients. Our vision is only a reality if we can count on the generous support of the donors and volunteers. Thank you for your support over the years and we look forward to the next years with great hope. Jack Murta President, Board of Directors, The Ottawa Mission 3

6 FOOD No one should go without food. That s why the kitchen at The Ottawa Mission is busy seven days a week. Volunteers and staff prepare and serve an average of 1,200 warm and nutritious meals each and every day. In 2010, The Ottawa Mission served about 10% more meals than in These meals were served to men staying at the shelter as well as to individuals in the community who come to The Mission because they are in need. SHELTER The Ottawa Mission was established over a hundred years ago to provide emergency shelter to people in crisis. The long-term goal is to help these individuals find appropriate housing. The average length of stay in the shelter is 57 days but for some individuals that have special needs and require specialized housing, their stay at The Mission is much longer an average of 4 years. There is definitely a lack of safe, affordable and supportive housing in the community. Clothing The Ottawa Mission is grateful for the donations of men s clothing it receives from the community. Volunteers and staff sort and distribute the clothing to all who are in need. This clothing helps provide men with the essential clothing items they need to find work or stay warm when the weather turns cold. 4

7 458,649 meals served in ,416 individuals turned to The Ottawa Mission for shelter last year 5

8 Chaplaincy Many of the people who turn to The Ottawa Mission for help have experienced rejection, major disappointments or survived a personal tragedy. The Mission provides the spiritual assurance that God cares and walks with people along their spiritual journey. The Chaplain leads daily chapel services for people in the shelter and others living in the community who seek help in coping with the stresses and pressures of everyday life. The Chaplaincy team also provides spiritual guidance to people dealing with addictions and to those living out their final days in The Ottawa Mission s Home Hospice. 6

9 I come to the chapel service at The Ottawa Mission every day because I like the people and I feel comfortable there. When I am there, I am at peace and I forget about the outside world. I enjoy the singing during the service and the words of Chaplain Tom Donohue. Antonio 7

10 STEpping STOnES LEARning CEnTRE The Ottawa Mission s Stepping Stones Learning Centre is a unique place that offers men and women the opportunity to improve their lives through education. Many of the students seek to complete a high school education or upgrade marks in order to apply to a post-secondary program. A certified teacher and many dedicated volunteers help and encourage the students. In 2010, Stepping Stones began offering French classes to anyone wanting to learn a second language or brush up on their existing French language skills. DiSCOVERy UniVERSiTy Getting a university education is often a luxury reserved for those who can afford the tuition fees. The Discovery University Program is a partnership between The Ottawa Mission, the University of Ottawa, Saint Paul University and First Baptist Church. It offers men and women living in poverty an opportunity to take non-credit Humanities courses. The students who have experienced Discovery University tell us they have learned so much from the classroom discussions and enjoy coming together as a community to learn. 74 people attended Stepping Stones last year 48 people took part in DU courses last year 8

11 JOB TRAining The Ottawa Mission offers two 6-month job training programs for people hoping to get back to work. The Food Services Training Program teaches cooking skills and kitchen management. The Building Maintenance Training Program provides an introduction to basic carpentry, flooring, drywalling and plumbing. The programs consist of handson training, resume writing and a two week work placement in the community. 325 average number of instructional hours for Job Training students 9

12 Home Hospice The Ottawa Mission s Home Hospice provides round-theclock care to men and women with a terminal illness. They live out the final days of their lives with dignity and compassion. In 2010, 25 people spent their final days in the Home Hospice with their family present at all times some had biological family members and others had members of their street family. Volunteers and hospice staff made sure no one died alone. Primary Care Clinic The Ottawa Mission s Primary Care Clinic continues to fill a growing need providing front line medical services to people living in shelters and on the street. Often individuals seeking treatment have never had a family doctor. Nurse practitioners at the clinic deal with a wide variety of health challenges on a daily basis, from foot problems to mental health issues to severe respiratory infections. Dental Clinic The Ottawa Mission s Dental Clinic benefits from generous contributions made by Ottawa s dental professionals. Dentists, dental hygienists and dental assistants volunteer their time and abilities to provide dental care to people living in shelters and on the street. Every year, these caring professionals treat more and more patients, many of whom have not had access to regular dental care in years. 10

13 I was on the street for eight years. I didn t ask for help before that. People are easy to get along with here. People are there when you need them. Service is very fast. You ve got everything you need. And I feel very safe here. Arthur 11

14 STABiLiZATiOn Making significant changes in someone s life takes time. The Ottawa Mission s 30-Day Stabilization Program offers a safe and secure place for 13 men waiting to enter addiction treatment. The men are supported while they deal with outstanding health, legal and family issues before they begin treatment. DAy program / DRy Wing The Ottawa Mission s Day Program is the first step for people who want to overcome their drug or alcohol addiction. The Day Program is a 90-minute daily drop-in session led by an addiction counsellor. Counselling is offered to the participants. A 10-bed dry wing is available to those who need a supportive, drug and alcohol free environment the monthly average number of client visits to the Day Program

15 Stabilization is where I need to be when I ve lost my footing. It provides me grounded support in order to move ahead. Shannon 13

16 LiFEHOUSE The Ottawa Mission s LifeHouse Program is one of the most extensive residential drug and alcohol addiction treatment programs in Eastern Ontario. Over the course of five months, 11 men live at LifeHouse and support one another with the help of addiction counsellors. The goal is to restore confidence and self-sufficiency to lives that have been damaged by addictions. SECOnD STAgE HOUSing The comfort and security of a good home can help people lead healthy and productive lives. The Ottawa Mission operates two Second Stage homes in the community for men who have completed addiction treatment programs. The men can reside in these transitional homes for up to a year as they begin rebuilding their lives. 390 hours of Addiction Counselling at LifeHouse every month 14

17 LifeHouse taught me how to change my life. It gave me the tools and a safe place to learn how to use them. I thank God for the life I have today. Dan 15

18 Holland Properties For many people in our community, a long-term, safe and affordable place to live is only a dream. The Ottawa Mission s newest housing initiative helps provide people with permanent homes in a 36-unit apartment building. In its first year of operation, Holland Properties Association helped 9 people find new homes. The long-term goal is to maintain a mixed housing model that will include some market-rent apartment units and some subsidized units. 16

19 9 people have found a long-term home through Holland Properties 313 number of people who were helped by The Ottawa Mission to find housing in the community Having my own apartment again means the freedom and space to do what I need to do to stay healthy and sober. It also means I can have my kids over for sleepovers on weekends. The Mission helped me get my life back on track. Kelvin 17

20 VOLUnTEERS T he Ottawa Mission helps hundreds of people in need every year thanks in part to the effort, commitment and skills of hundreds of volunteers. People from all walks of life fill many volunteer roles; for example, chopping vegetables in the kitchen, organizing clothing donations and spending time with hospice patients. In 2010, Ottawa s legal community launched the Lawyers Feed the Hungry Program. The program raises money and volunteer support to serve dinner to an average of 450 people once a month at The Ottawa Mission. 1,145 active volunteers 31,000 volunteer hours were contributed last year 18

21 The people I volunteer with in the kitchen or the clothing room come from all walks of life; some are retired, others are students. We feel like a big family because we are all there to help and we enjoy our time together. Sara 19

22 FINANCIALS Statement of Revenue and Expense For the year ended April 30, 2010 Year ended Month ended Year ended 4/30/2010 4/30/2009 3/31/2009 $ $ $ Revenue City of Ottawa 3,598, ,354 3,449,866 United Way of Ottawa-Carleton ,000 Other income 160,075 10, ,716 Donations 5,165, ,593 4,811,141 Donations specified 302,446 4, ,181 Donations in-kind 534,280 55, ,161 Bequests 382,589 5, ,309 Investment income (loss) 318,576 59,946 (105,570) 10,462, ,833 10,491,804 Expense Payroll 5,078, ,442 4,764,160 Administration 496,047 51, ,266 Rent, insurance, utilities 436,441 25, ,905 Property maintenance 324,154 28, ,225 Client programs 1,098, ,086 1,172,433 Fundraising 1,083,247 9, ,782 Public relations 183,917 17, ,621 Client support 334,427 19, ,710 Transportation 11, ,066 Amortization 348,915 29, ,514 9,395, ,958 8,912,682 Net revenue (expenses) for the period 1,066,326 (19,125) 1,579,122 20

23 The Ottawa Mission Foundation A MESSAGE FROM THE Executive Director of The OTTAWA Mission FOUNDATION In the Gospel of Luke, Jesus told a parable about a man who was in great need of food. Even though it was very late at night this man went and knocked at the door of a friend and asked for help. At first there was no answer but the man was persistent and finally his friend answered. Through this parable Jesus taught us that when the need is very great we should not be afraid to ask for help and to keep asking if at first there is no answer. Jesus taught us to keep asking because the need is great enough and our work important enough for us to persevere. At the new Ottawa Mission Foundation we use this parable as our guiding principal. The Foundation was established so that when the important programs of The Ottawa Mission are in need of funding, we are there to work with our donors and together with them, persevere to fill that need. When people are hungry, in trouble and crying out for help they turn to The Ottawa Mission. The programs at the Mission help people turn their lives around and give people new hope. And we are very grateful for the generous support of you our donors. When we knocked on your doors, you answered and lives were changed for the better. This year the work of The Ottawa Mission will include addressing the need for safe, affordable housing. As always, we at The Ottawa Mission Foundation and the donors who support us will do our part to ensure that when we hear a knock at the door, we will be there to help. May God bless all our donors for their generosity! Rev. Laird Eddy Executive Director, The Ottawa Mission Foundation 21

24 Give a gift Change a life! Donate online: 35 Waller Street, Ottawa Ontario K1N 7G Charitable registration number RR0001 Scan this code with your smartphone to donate $10 to The Ottawa Mission by sending the SMS text MEAL to *terms at Mobilegiving.ca

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