Benefits Handbook Date March 1, Contact Information MMC

Transcription

1 Date March 1, 2009 MMC

2 For questions not answered in this handbook, or to follow up on a claim, learn more about a network, etc., please use the contact information below. Benefits Handbook Date March 1, 2009 i

3 Medical Blue Cross Blue Shield Exclusive Provider Organization (EPO) CA North and South Kaiser Foundation Health Consumer Directed Health (CDHP) HMSA s Health Hawaii Plus HMO Empire BlueCross BlueShield P.O. Box 5076 Middletown, N.Y Phone: Web site: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: Kaiser Permanente 393 East Walnut Street Pasadena, CA Phone: Website: Northern California Group #: 8656 Southern California Group #: Aetna P.O. Box 843 Blue Bell, PA Phone: Website: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Fax: HMSA P.O. Box 860 Honolulu, HI Phone: Website: Group #: and (COBRA) (Be sure to check your claim form or instructions for the address of the claims processing office.) Benefits Handbook Date March 1,

4 HMSA s Preferred Provider Preferred Provider Organization (PPO) United Health Care Exclusive Provider Organization (EPO) Ceridian HMSA P.O. Box 860 Honolulu, HI Phone: Website: Group #: and (COBRA) (Be sure to check your claim form or instructions for the address of the claims processing office.) Aetna P.O. Box 843 Blue Bell, PA Phone: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: United Healthcare P.O. Box Atlanta, GA Phone: (866) Web site: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: COBRA Administrator Ceridian Phone: Retiree Medical Billing Administrator Ceridian Phone: Benefits Handbook Date March 1,

5 Retiree Medical Comprehensive Medical (CMP) Dental Dental Vision Vision Care Vision Discount Program Spending Accounts Dependent Care Flexible Savings Account United Healthcare P.O. Box Atlanta, GA Phone: Website: Group #: (Be sure to check your claim form or instructions for the address of the claims processing office.) Pharmacy Benefit Manager Medco Health Solutions P.O. Box 2187 Lee s Summit, MO Phone: Web site: (MetLife) One Madison Avenue New York, NY Phone: Web site: (enter MMC in the form to enter your company name) Group #: VSP Phone: Online chat: Group #: VSP Phone: Online chat: Group #: Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Benefits Handbook Date March 1,

6 Health Care Flexible Savings Account Health Savings Account (HSA) Limited Purpose Health Care Flexible Savings Account Insurance Basic Life Insurance Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Aetna HSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Aetna FSA P.O. Box 4000 Richmond, KY Phone: Fax: Group #: Park Avenue New York, NY Group #: (Be sure to check your claim form for the address of the claims processing office.) For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. Met Life Group Life Claims P.O. Box 3016 Utica, NY Met Life Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Phone: (877) ASK MET7 Benefits Handbook Date March 1,

7 Business Travel Accident Insurance Dependent Children Life Insurance American International Life Assurance Company of New York (AIG) 32 Old Slip, 22 nd Floor New York, New York Phone: (646) Group #: GTP (Be sure to check your claim form for the address of the claims processing office.) American International Life Assurance Company of New York (AIG) AIG Claims Services, Inc. A&H Claims Department P.O. Box Wilmington, DE Phone: (800) For appealing a claim American International Life Assurance Company of New York (AIG) AIG Claims Services, Inc. A&H Claims Department P.O. Box Wilmington, DE Phone: (800) Park Avenue New York, NY Group #: For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. Claims Office One Madison Avenue New York, NY Claims Office One Madison Avenue New York, NY For converting your coverage: Phone: (877) ASK MET7 solutions@metlife.com Benefits Handbook Date March 1,

8 Group Umbrella Liability Insurance Long Term Care Insurance Optional Life Insurance Marsh Voluntary Benefits, an MMC Company formerly known as Phone: (800) Monday-Friday, 8 a.m. to 6 p.m. Eastern time. Group #: GPE Long-Term Care Group P.O. Box 937 Westport, CT Phone: (800) Website: Group #: G Long Term Care Group P.O. Box 937 Westport, CT Long-Term Care Group P.O. Box 937 Westport, CT Park Avenue New York, NY Group #: For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. Met Life Group Life Claims P.O. Box 3016 Utica, NY Met Life Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Phone: (877) ASK-MET7 For continuing your coverage through portability: Benefits Handbook Date March 1,

9 Personal Accident Insurance American International Life Assurance Company of New York (AIG) 32 Old Slip, 22 nd Floor New York, New York Phone: (646) Website: Active Group #: Retired Group #: (Be sure to check your claim form for the address of the claims processing office.) American International Life Assurance Company of New York (AIG) AIG Claims Services, Inc. A&H Claims Department P.O. Box Wilmington, DE Phone: (800) For appealing a claim American International Life Assurance Company of New York (AIG) AIG Claims Services, Inc. A&H Claims Department P.O. Box Wilmington, DE Phone: (800) For converting your coverage American International Life Assurance Company of New York (AIG) 32 Old Slip, 22 nd Floor New York, New York Phone: (646) Benefits Handbook Date March 1,

10 Personal Life Insurance Spouse Life Insurance One Madison Avenue New York, NY Group #: EGN Contact: Marsh Voluntary Benefits, an MMC Company formerly known as Phone: (800) Claims Office One Madison Avenue New York, NY Claims Office One Madison Avenue New York, NY Park Avenue New York, NY Group #: (This is the main business address of the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) For general information: MMC Employee Service Center Phone: (866) Monday through Friday, 8 a.m. to 8 p.m., Eastern time. Met Life Group Life Claims P.O. Box 3016 Utica, NY Met Life Group Life Claims P.O. Box 3016 Utica, NY For converting your coverage: Metropolitan Life Phone: (877) ASK MET7 solutions@metlife.com Benefits Handbook Date March 1,

11 Disability Basic Long Term Disability Long Term Disability Bonus Income Optional Long Term Disability Short Term Disability Investment and Savings Stock Purchase The Hartford Life Insurance Companies P.O. Box Maitland, FL Phone: Fax: Group #: The Hartford Life Insurance Companies P.O. Box Maitland, FL Phone: (800) Fax: (407) Group #: The Hartford Life Insurance Companies P.O. Box Maitland, FL Phone: (800) Fax: (407) Group #: The Hartford Life Insurance Companies MMC Employee Service Center (Leave Management Team) (866) Prompt #7 For more information after stock is purchased, contact the s service provider, Citi Smith Barney: Citi Smith Barney, Inc. 100 Citibank Drive Building 3, 2 nd Floor San Antonio, TX Phone: (877) or (212) Website: Outside the United States: North and South America: (212) Europe/Middle East: Australia, Asia/Pacific Region: Benefits Handbook Date March 1,

12 Benefit Equalization MMC Retirement Mercer HR Services Retirement Administrator Benefit Equalization Administrator Benefit Equalization Administrator MMC Retirement Administrator MMC Retirement Administrator Mercer HR Services Retirement 121 River St. For appealing a claim Administrator Mercer HR Services Retirement 121 River St. Benefits Handbook Date March 1,

13 401(k) Savings & Investment Supplemental Savings & Investment Supplemental Supplemental Retirement Administrator 401(k) Savings & Investment Administrator 401(k) Savings & Investment Administrator Supplemental Savings & Investment Administrator Supplemental Savings & Investment Administrator Supplemental Retirement Administrator Supplemental Benefits Handbook Date March 1,

14 Employee Programs and Policies Choice Auto and Home Insurance Program Employee Assistance Program (EAP) Family Resource Program Identity Theft To receive a quote, apply for coverage, or ask questions: Contact Marsh Voluntary Benefits, an MMC Company formerly know as Phone: (800) Monday through Friday, 8 a.m. to 6 p.m. Eastern time. If you live in Massachusetts, call (800) CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA Phone: (800) CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA CIGNA Behavioral Health 3636 Nobel Drive Suite 150 San Diego, CA For COBRA coverage: Ceridian Phone: (800) LifeCare Phone: (800) ID TheftSmart P.O. Box Des Moines, IA Phone: (800) , prompt #2 Benefits Handbook Date March 1,

15 Legal Assistance Matching Gifts to Education Program Pet Insurance Scholarship Program Transportation Reimbursement Incentive Program (TRIP) Tuition Assistance Hyatt Legal s, Inc Superior Avenue Cleveland, OH Phone: (800) Website: Group #: 130 (This is the main business address for the Administrator. Be sure to check your claim form or instructions for the address of the claims processing office.) Hyatt Legal s, Inc Superior Avenue Cleveland, OH Hyatt Legal s, Inc Superior Avenue Cleveland, OH For converting your coverage: Hyatt Legal s, Inc. Phone: (800) Website: MMC Matching Gifts to Education Program Phone: (877) Fax: (609) Veterinary Pet Insurance, Co. (VPI) Phone: (800) , prompt #3 Website: MMC Marketing & Communications Phone: (212) WageWorks Phone: (877) , Monday through Friday, from 9 a.m. to 8 p.m. Eastern time Website: Group #: 1732 Contact your Human Resources representative or your manager. Benefits Handbook Date March 1,