Important Benefits Contacts

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1 Important Benefits Contacts

2 Important Benefits Contacts This insert lists important benefits telephone s and es. For general information or to contact a plan administrator, call the, as described below. General information about your benefits Your Benefits Resources P.O. Box Half Day Road Lincolnshire, IL Enter the last four digits of your social security and your date of birth. (You may also be prompted to enter your home ZIP code.) Then choose from one of the following menu options: Retirement and Pension Savings Plan Health Care Life and Disability Voluntary Separation M-A IBEW and CWA Associates 1 V-B-AA-S-G-997-1/07

3 Medical plan Managed care network (MCN) and MEP PPO Aetna, Inc. Claims and appeals administrator and member services Prescription drug program Medco Claims and appeals administrator and member services For pharmacists only: To receive coverage review for drugs listed in the SPD under Medications That Require a Coverage Review To initiate a review for the drugs listed as requiring a lesser review in the SPD under Medications That Require a Coverage Review Other medical plan contacts LASIK discount information Davis Vision, Inc. Claims administrator HMO supplemental mental health and substance abuse treatment benefits MHN Claims administrator M-A IBEW and CWA Associates 2 V-B-AA-S-G-997-1/07

4 Dental expense plan PDP or out-of-area option (CWA only) Metropolitan Life Insurance Company Benefits administrator, member services and claims and appeals administrator Standard option (IBEW only) Aetna, Inc. Benefits administrator, member services and claims and appeals administrator DMO option Aetna, Inc. Benefits administrator, member services and claims and appeals administrator Vision care plan For CWA-represented associates Davis Vision, Inc. Member services, benefits administrator and claims and appeals administrator For IBEW-represented associates Vision service plan (VSP) Member services, benefits administrator and claims and appeals administrator M-A IBEW and CWA Associates 3 V-B-AA-S-G-997-1/07

5 Flexible reimbursement plan Your Spending Account P.O. Box Orlando, FL (fax) Other flexible reimbursement plan contacts Internal Revenue Service Forms and publications Survivor benefits Basic life and Basic AD&D Benefits administrator and claims and appeals administrator AD&D, supplemental life, supplemental AD&D and dependent life Benefits administrator and claims and appeals administrator Disability plans Sickness and accident disability benefit plan Metropolitan Life Insurance Company (MetLife) Claims and appeals administrator and benefits administrator Long-term disability plan Metropolitan Life Insurance Company (MetLife) Claims and appeals administrator and M-A IBEW and CWA Associates 4 V-B-AA-S-G-997-1/07

6 benefits administrator Long-term care insurance Mutual of Omaha Benefits administrator, customer service center and claims and appeals administrator Income security plan, Option 5 (voluntary separations) Savings plan Verizon Savings Plan Service Center Benefits administrator Pension plan Benefits administrator Other pension plan contacts Pension Benefit Guaranty Corporation Plan insurance Additional contacts Qualified Order Team Qualified medical child support orders (QMCSOs) (Medical plan, Dental expense plan, Vision care plan, Flexible reimbursement plan, Savings plan and Pension plan) and ask to be connected to M-A IBEW and CWA Associates 5 V-B-AA-S-G-997-1/07

7 COBRA (Medical plan, Dental expense plan, Vision care plan and Flexible reimbursement plan) Additional benefits and programs VZ-LIFE Employee Assistance Program Adoption reimbursement plan VZ-LIFE Harris Rothenberg International (HRI) 99 Wall Street 8 th Floor New York, NY Education loan program ConSern SOS-LOAN ( ) (password: sosloan) Family Medical Leave Act (FMLA) Absence Reporting Center Founders Stock Option Grant Fidelity Investments Leaves of absence Absence Management Center Columbia Pike, C14 Silver Spring, MD Tuition assistance plan Go to Digital Workplace Click on About You Click on Work/Life Events Click on Time Off & Leave Policies Council for Adult and Experimental Learning (CAEL) M-A IBEW and CWA Associates 6 V-B-AA-S-G-997-1/07

8 Subrogation vendor Healthcare Recoveries Attention: Verizon Subrogation Unit P.O. Box Louisville, KY M-A IBEW and CWA Associates 7 V-B-AA-S-G-997-1/07

Important Benefits Contacts

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