INITiative. Austin, TX: Mobile ticketing solution for Capital Metro p. 3. Turku. Fare Collection. MOBILEvario

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1 INITiative Wikipedia Customer Magazine of INIT, Innovations in Transportation Inc. Issue Austin, TX: Mobile ticketing solution for Capital Metro p. 3 Turku Innovative e-fare concept will set benchmark p. 6 Fare Collection INIT s track record in fare management p. 8 MOBILEvario E-fare management and clearing system p. 9

2 INDEX 3 Austin, TX: Mobile ticket solution for Capital Metro Dear Transportation Professionals, Developing technology solutions for public transit has been our dedication for more than 30 years. It s what has made us the leading supplier of integrated ITS and ticketing systems worldwide. But, staying in tune and up to date is also important. This is why we have recently refreshed our Corporate Design. We are excited to offer you our first INITiative Newsletter in the new design. You may notice a clearer arrangement of information, as well as generous amounts of white space creating a more reader-friendly experience. Highlights and info graphics help bring the most important information out at a glance. The new design is meant to give you a first hand look at interesting break-throughs in the ITS industry, and a behind-the-scenes glance at innovative projects being realized across the globe. Under the section entitled News you will see our participation at upcoming industry events. 6 8 Turku, Finland: Innovative e-fare concept will set benchmark INIT s track record in fare management: 25 years of e-fare success 9 MOBILEvario: e-fare management and clearing system 10 NEWS 11 EVENTS 11 IMPRINT We hope you like the new layout and find the content valuable to your daily work. Our goal is to keep you informed about intelligent transportation technology and the benefits that these solutions offer you. We would be pleased to receive your feedback at redaktion@initag.de Enjoy! Roland Staib, President & CEO INIT, Innovations in Transportation Inc. 2 INITiative

3 wikipwdia AUSTIN, TX Mobile ticketing solution for Capital Metro Bytemark and INIT partner on Austin fare project With the opening of a new bus rapid transit service in the capital city of Texas, Capital Metro decided to offer passengers a faster, more convenient way to pay for fares. After implementing CapMetro App, a new mobile ticketing app, the only challenge left was finding validators that were capable of reading the new 2-D bar-coded tickets. Plus, robust enough to handle the extreme temperatures of Austin's scorching summers. Austin is the capital of Texas and the 11th-largest city in the U.S. The city is the cultural and economic center of the five-county Austin-Round Rock metropolitan area, which has an estimated population of 1.8m. Austin summers are usually hot, with average July and August temperatures in the high 90s F to the low 100s F. INITiative

4 Capotal Metro Improved Service INIT's PROXmobil2 onboard MetroRapid BRT is the first onboard reader in North America used for 2-D coded mobile ticket validation on public transit. Background In 2012, Capital Metro partnered with Bytemark for a mobile ticket pilot during the world-renowned Formula One race held in Austin, Texas. The ease of deployment and flexibility of the Bytemark platform convinced Capital Metro to further expand on the pilot and implement a mobile ticketing app on their transit system. The CapMetro App, which uses a 2-D barcode, became the agency's new mobile ticket offering and was soon after made available to riders as a free download from Capital Metro's website. Bytemark needed a partner to supply the onboard validators for the new mobile ticket project. The company recognized INIT as an experienced ITS and fare collection vendor with a proven track record of delivering quality hardware in the public transit industry. They chose to partner with the company for the implementation of ticket validators for Capital Metro's new mobile ticket project. The ticket validators were not only functional for reading the 2-D tickets, but could also withstand temperatures of 120 F or more and function reliably. Quicker boarding INIT's ticket validators are installed at all three doors onboard MetroRapid buses, Metro's Bus Rapid Transit fleet. This allows passengers to scan their mobile tickets as they board, speeding up the boarding process. The new ticket app and validators are also cost effective to operate as they eliminate the need for visual inspections by drivers or fare inspectors which can slow the boarding process and increase operating costs. Real-time processing Behind the scenes, the readers communicate with the back office systems through a mobile access router. The INIT and Bytemark back office systems are integrated in order to provide near real-time transmission of ticket information to 4 INITiative

5 Bytemark New York City startup with offices in the UK and Australia, Bytemark provides mobile ticketing and payment solutions for transit, attractions, and events. In January 2012, Bytemark launched the first mobile ticketing app for a major U.S. transit agency with the release of the NY Waterway app. Bytemark is focused on providing its partners with the tools they need to navigate the rapidly evolving mobile ticketing industry. For more information, visit Capotal Metro Capital Metro Capital Metro connects people, jobs and communities by providing high-quality and sustainable transportation choices to Central Texans. Capital Metro provides an average of 113,000 rides each weekday onboard its buses, trains, paratransit and vanpool vehicles. As the regional transportation leader, Capital Metro is driving progress and investing in the region s mobility with high-capacity transit solutions like MetroRapid, which moves more people at less cost and with less impact to the environment. For more information, visit 32m Passengers ride Capital Metro buses and trains each year. and from the PROXmobil2 readers. This provides a seamless ticketing transaction process for Capital Metro and their riders. Robust validators In keeping with Capital Metro's vision to drive progress and invest in mobility within the region, the new BRT system and mobile ticketing app is an impressive start that puts Austin on the map for something more than great music and culture. The PROXmobil2 validators on the BRT buses are the first passenger-operated, onboard validator of their kind in North America to authenticate 2-D based mobile tickets on public transit. The mobile ticketing offering translates to a smoother, more convenient service for passengers and a more efficient e-fare solution for Capital Metro. We are pleased to be partnering with Bytemark and INIT to provide this leading edge service to our customers in Austin. INIT's PROXmobil2 readers are performing very well for us on our MetroRapid vehicles. Joe Iannello, Capital Metro Vice President & Chief Information Officer Carl Commons Tel ext. 331 ccommons@initusa.com INITiative

6 istockphoto Forward-thinking Fins count on INIT technology Innovative e-fare concept will set benchmark INIT has won a contract with the City of Turku, Finland to implement an integrated fleet management, real-time passenger information and electronic fare collection system. The partnership marks the first Finnish customer for INIT within the technologically innovative Nordic countries. Finland s state-of-the-art public transport system is currently under development in the country s third-largest metropolitan area. transport within the region. With INIT, Turku has found the perfect partner, as the Intermodal Transport Control System, MOBILE-ITCS, will provide them with a basis for cross-company public transport service. It will afford the interoperability with other fleet management and real-time passenger infor mation systems via standard interfaces thereby improving passenger information and connection protection. Due to its multi-agency capability, the system will also allow Turku to integrate other transport providers in the future. The transport authorities in Turku Another advantage of INIT s have decided to geographically expand their bus network. A farreaching project might include State-of-the-art solutions for a sustainable integrated system solution is its modularity, enabling functions to be added at a later date. The new tram lines as well. transport authority in Turku mobility concept included various options in its Future plans include a more contract with INIT so that its integrated service with other transport public transport network can be integrated operators and the addition of other modes of seamlessly into the sustainable overall mobility 6 INITiative

7 280,000 inhabitants make Greater Turku the third largest metropolitan area in Finland. Turku s transport authorities have set the standard with this ecological approach. We are all the more pleased that INIT was chosen as a long-term partner for this undertaking. Dr. Gottfried Greschner, CEO init AG INIT s ID-based fare management solution will demonstrate the future of e-fare technology. concept that runs through This concept is based on a long-term development plan drawn up by the Finnish Transport Ministry for a sustainably improved mobility plan and less carbon dioxide emissions. ID-based fare management For Turku, INIT will implement a particularly innovative fare management system with the revolutionary ID-based Ticketing. This means that all information is stored and managed in the back office system in real-time. The smart card itself only contains a unique identification number (ID). This solution allows for a flexible and inexpensive use of various fare media (2D barcode, proximity card, etc.) and offers more abuse protection in case of card loss. The back office system that will process and provide efficient sales management is INIT s MOBILEvario. It also provides full multi-agency capability and is individually configurable by the agencies. At first, some 200 vehicles will be connected to the system and fitted with the combined onboard computer and smart card reader, EVENDpc. In addition, the self-service terminal, PROXmobil, will be installed in the vehicles. It allows a speedy check-in so passengers can board more quickly and waiting times can be cut. EVENDpc takes care of all e-fare and ITCS functions within the vehicle and guarantees communication with the head office. Real-time information about the traffic situation, as well as on the position and condition of individual vehicles, will allow dispatchers to react quickly to unforeseen circumstances or breakdowns. This information is also an important precondition for providing passengers with reliable real-time information on all channels, such as wayside displays, over the Internet and on smart phones. INIT technology allows Turku to implement a revolutionary integrated e-fare and ITCS system supporting them to realize their future plans. The system will increase the quality of service and customer satisfaction, and it will support a more efficient ope ra tions control. Jussi Laakso Tel jlaakso@init-ka.de INITiative

8 INIT s track record in fare management: 25 years of e-fare success Because of INIT s success in CAD/ AVL imple mentations worldwide, many have branded the company as a fleet management-only ITS vendor. But the fact is that in the last 25 years, INIT has installed more than 50 ticketing and e-fare systems for customers in Europe, Australia, New Zealand and the U.S. using state-of-the-art fare technologies. The first ticketing project INIT implemented was in Oberhausen, Germany in Three years later, the city of Hamburg was added using a combined paper ticket and electronic purse smart card. Over the next five years, a dozen other projects including combined e-ticketing and CAD/AVL systems were installed by INIT. Between 2001 and 2012, INIT installed ten more e-fare solutions including every possible method of electronic fare collection on the market at that time; account-based cards, closed-loop smart cards (agency-only use), open payment smart cards, and mobile ticketing solutions. INIT also signed on for their first North American smart card project in Sacramento, California. Then, in 2013 and 2014, INIT won three of their most innovative projects to date: the city of Turku, Finland opted for an ID-based system with an open payment option, Capital Metro (Austin, Texas) installed INIT s proximity readers onboard their new BRT vehicles to validate 2-D mobile tickets in real-time, and TriMet (Portland, Oregon) chose INIT for a combined mobile ticketing and smart card e-fare system implementation across both bus and rail. INIT's fare management solutions have provided customers with a diversity of proven e-fare technologies over the last 25 years. The once viewed CAD/AVL-only provider has an impressive track record in fare management projects worldwide; proving that our experience can make an astounding difference for you. Bryan Cunningham Tel ext. 308 bcunningham@initusa.com TriMet and INIT have partnered to provide a complete fare solution to Portland, Oregon. The new Connect Card in Sacremento is set to roll out in Summer INITiative

9 Product spotlight: MOBILEvario e-fare management and clearing system One of the most important aspects of an e-fare system is the ability to efficiently process clearing and revenue tasks on the back end. This is especially true if there is a shared revenue structure with multiple agencies. MOBILEvario is the most modern processing software of its kind. Because of its integrated architecture, individual agency requirements can be specifically tailored to fit the needs of any transportation system. The modular structure allows for expansion and extension by the customer at any time. MOBILEvario Customer-friendly MOBILEvario eliminates the need for extensive accounting processes and costs associated with fare collection. Using quick statistical overviews, agencies can centrally manage products, sales devices and users reducing the time spent in data processing. Operational information, like sales data, fare structures and parameters, can be automatically transmitted between sales units and the central software by WLAN or public mobile radio. Whether account-based or card-based fare structures are used, MOBILEvario can handle it. Because of its modular design, every aspect of revenue management from debtor management to customer relationship management and financial settlement can be handled in a convenient and cost-effective method. Features Revenue management Customer relationship management Web page Best price calculation Multi-agency efficiency Financial settlement Form designer Master data management Thomas Wolf Tel ext. 321 twolf@initusa.com INITiative

10 News Sacramento, CA Connect Card: ready for roll-out In 2011, INIT partnered with the Sacramento Area Council of Governments (SACOG) for the supply and implementation of a regional smart card project called Connect Card. The project was showcased at the State of RT Breakfast hosted by the Sacramento Chamber of Commerce on April 4, Representatives from SACOG, INIT, LTK and RT demonstrated the fare readers and cards, and discussed the roll-out of Connect Card planned to launch in Summer Representatives from SACOG, INIT, LTK and RT showcase the new Connect Card during State of RT Breakfast in Sacramento, Ca. Thomas Schaich Tel ext. 337 tschaich@initusa.com INIT User Group Meeting 2014 June 24-25, 2014 in Munich istockphoto Please join us in beautiful Munich, Germany for our next User Group Meeting. Participants can expect to learn about the latest in ITS technologies, connect, collaborate and share with fellow transit professionals, and garner best practices from other participants from around the world. Sessions will be offered in English. Interesting presentations Best practice reports Technology updates Workshops Networking with fellow INIT users Tips from our experts Andrea Mohr-Braun Tel amohr-braun@init-ka.de Automatic passenger counting and depot management at APTA Rail Conference June 16-18, 2014 in Quebec City Join us on June at the APTA Rail Conference in Quebec City, QC for news on the latest technology in automated passenger counting technology and depot management systems. Learn how you can improve service, plan more efficiently and better manage your resources. Join us at booth # 307 to learn more! Please let us know if you wish us to set up a private demonstration. Andreas Rakebrandt Tel ext. 304 arakebrandt@initusa.com 10 INITiative

11 News Sustainable business growth requires increase of space In the course of the next year and a half a high-rise building will be built at INIT s headquarters in Karlsruhe. This new building will be connected to the existing buildings. In bright sunshine on 2 October 2013, the foundation stone was laid. The cornerstone was laid on October 2, The new structure will add an additional 19,000 sq. feet to the existing office and warehouse space. EVENTS Meet us at May 4 7, 2014 May 15 17, 2014 June 1 4, 2014 June 15 18, 2014 APTA Bus & Paratransit in Kansas City, MO Smart Card Alliance in San Francisco, CA ITS Canada in Victoria, BC APTA Rail Conference in Montreal, QC Imprint Published by INIT Innovations in Transportation, Inc Kristina Way Suite 101 Chesapeake, VA USA Phone: aderby@initusa.com Editors Ann Derby (Editor-in-chief) Andrea Mohr-Braun, Gisela Krieger, Andrea Engel Design Jürgen Glöggler, Alexander Baudendistel Print Professional Printing Center Chesapeake, VA INITiative

12 main red C0 M96 Y90 K2 white C0 M0 Y0 K0 gradient bottom C13 M96 Y81 K54 black C100 M100 Y100 K100 OUR MISSION: We aim to enable customers to achieve their goals and business objectives deliver a quality product on-time, every time keep our promises for predictable and reliable performance build strong and enduring customer relationships be the technology leader in intelligent transportation systems INIT is worldwide leading supplier of integrated ITS and Ticketing systems for busses and YOUTUBE LOGO SPECS PRINT trains. For more than 30 years, we have been assisting transportation companies in making standard standard public transport more attractive, faster and more efficient. PMS 1795C PMS 1815C on light backgrounds on dark backgrounds WHITE BLACK no gradients no gradients watermark watermark INIT stacked logo (for sharing only) stacked logo (for sharing only) sales@initag.com Karlsruhe & Hamburg/D Brisbane/AUS Chesapeake/USA Dubai & Abu Dhabi/UAE Helsinki/FIN Montréal & Toronto/CDN Neuhausen/CH Nottingham/GB Singapore/SGP