ASUG Illinois-Chicago Chapter Meeting Thursday, April 17, 2014 Westin Chicago Northwest Hotel 400 Park Blvd. Itasca, IL 60143

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1 ASUG Illinois-Chicago Chapter Meeting Thursday, April 17, 2014 Westin Chicago Northwest Hotel 400 Park Blvd. Itasca, IL Meeting Survey Evaluate sessions throughout the day and provide meeting feedback bit.ly/asug14 7:00 a.m. 8:00 a.m. Registration, Networking, Continental Breakfast Compliments of our Sponsors 8:00 a.m. 8:45 a.m. Welcome Keynote and Introduction Geoff Scott, CEO, ASUG 8:45 a.m. 9:00 a.m. Break Compliments of our Sponsors Breakout Session #1: 9:00 a.m. 9:45 a.m. IT Support Track 1 Migrating your SAP environment to SAP HANA : Best Practices Binoy James, Protera Delivering the Power of SAP HANA in SAP Analytics Lane Leskela, SAP Developing a Strategic PLM Roadmap for Your Company Alan Mendal, LeverX S&OP, EWM and CRM Leverage the Core to Optimize Pricing and Promotions Ann Sinclair and Brian Kennefick, Vistex 9:45 a.m. 10:00 a.m.. Break Breakout Session #2: 10:00 a.m. 10:45 a.m. IT Support Track 1 Improving Business Insights & Performance Through Enhanced Sales Planning, and Execution Leveraging SAP HANA Kris Ivicic, Kellogg Ariba Supplier Relationship Management-Punch-out Catalog on Cloud Avi Guha, Rockwell Automation Staying Competitive in a Increasingly Complex Market Through SAP 3D Visualization SAP S&OP, EWM and CRM Commodity Management Bill Hamilton, SAP 10:45 a.m. 11:00 a.m. Break ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 1

2 Breakout Session #3: 11:00 a.m. 11:45 a.m. IT Support Track 1 Future of CRM Planning and Reporting: Rapid Migration to an Accelerated TPM (BW on HANA) Environment Gina Newton, Kellogg Learn How Johns Manville Reduced SAP Related Support Calls by Over 50% in One Year and Improved User Performance with SAP UEM Jesse Bernal, Johns Manville Mobile Asset Management and Condition Monitoring: Take Operations to the Next Level Joe Granda, SAP S&OP, EWM and CRM Stanley Security Solutions Implement CRM in a Complex Manufacturing Process Ashish Baral, GyanSys 12:00 p.m. 1:00 p.m. Networking Lunch with CPQ Event (Support Tool, Micro Survey) Breakout Session #4: 1:00 p.m. 1:45 p.m. IT Support Track 1 EMC s Migration from Oracle E-Business Suite to SAP wit HANA Sidecar Satyakam Desai, EMC SAP BW 7.3 and SAP BusinessObjects Upgrade 4.1 Lessons Learned Kalyan Boggavarapu, JMC Steel S&OP, EWM and CRM ROLTA: Leveraging Analytics to Drive Operational Excellence- Salalah Methanol Company (SMC) Customer Case Study Richard Martin, ROLTA U.S. Cellular is Optimizing Their Supply Chain with SAP APO and EIO Christopher Smith, U.S. Cellular Breakout Session #5: 2:00 p.m. 2:45 p.m. Hana Transformation & IT Support Track 1 PepsiCo s SAP HANA Journey Volker Schulmeyer, PepsiCo The New SAP Support Portal is Focused on Ease of Use, Simpler Navigation, and Easy Access to Common Tasks C. W. Beardsley and Kristen Scheffler, SAP Achieve Sales and Ops Planning Excellence Using SAP APO s Characteristic-Based Forecasting Vikas Dhand, Deloitte Consulting LLP ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 2

3 S&OP, EWM and CRM Bringing the Benefits of Extended Warehouse Management to Dr. Pepper Snapple Group Westenacher 2:45 p.m. 3:00 p.m. Break 3:00 p.m. 3:30 p.m. SAP HANA & Innovation Customer Panel Sales & Operations Meeting Back in the Large Room 3:30 p.m. 3:45 p.m. Wrap-Up ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 3

4 ABSTRACTS HANA Transformation & IT Support Track 1 Breakout 1: Migrating your SAP environment to SAP HANA : Best Practices No Abstract HANA Transformation & Breakout 1: Delivering the Power of SAP HANA in SAP Analytics Learn the inherent capabilities and benefits of SAP HANA Live Discover the current impact of SAP HANA Live on SAP Analytics solutions Understand the value of SAP HANA for solutions like AC Role Analytics and PC Continuous Control Monitoring Breakout 1: Developing a Strategic PLM Roadmap for Your Company Do you find that despite past investments in product data management tools, processes are still disjointed, engineering change takes too long, and the release from engineering to manufacturing does not work smoothly and efficiently? Do you need to improve product compliance and new product development processes including better resource management? Creating a PLM Strategic Vision and Roadmap is a proven activity to determine key challenges, benefits and opportunities to justify your company s investment in leveraging SAP PLM solutions. Promote a common vision and build consensus across the organizations and stakeholders involved in your product lifecycle. Hear how small to large enterprises have developed their PLM strategic vision and roadmap and gained executive sponsorship. Learn methods to understand the differences between process, data and personnel challenges, how to optimize your PLM processes and when to reengineer them, agree upon PLM functional prioritization and best practices to resolve departmental biases and effective implementation adoption. A truly broad and sustained PLM program will provide your company a robust and streamlined approach to drive innovative and profitable products to market. Learn why many SAP manufacturing customers over the past few years have adopted SAP PLM. S&OP, EWM and CRM Breakout 1: Leverage the Core to Optimize Pricing and Promotions Are you challenged by the management of promotions and pricing programs? Don t get bogged down with antiquated systems or manual spreadsheets leverage core solutions to improve program management and gain visibility into profitability. Learn how industry leading companies deploy Vistex solutions to drive maximum value and revenue through promotion and pricing management from insight to execution. HANA Transformation & IT Support Track 1 Breakout 2: Improving Business Insights & Performance Through Enhanced Sales Planning, and Execution Leveraging SAP HANA The presentation outlines how Kellogg s is building upon the strong SAP BW, ECC & CRM foundation and leveraging next generation SAP solutions to improve business insights, sales planning and execution, sales productivity and system performance. Get an inside look into how Kellogg s corporate and field staff leverage solutions enabled by Accelerated TPM (Trade Promotion Management), BW on HANA, TPE (Trade Promotion Effectiveness), and Business Objects 4.1 to make better operational as well as strategic decisions. Key Learning points: Learn how Kellogg s structured its CRM, BI & Analytics Roadmap in a dynamic environment, while ensuring that latest SAP technologies are incorporated into the BI vision and strategy. Program planning and execution of Accelerated Trade Promotion Management in a separate BW on HANA environment. Learn about initiatives to improve near-real time visibility into plan and promotional P&L and report promotion effectiveness ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 4

5 HANA Transformation & Breakout 2: Ariba Supplier Relationship Management - Punchout Catalog on Cloud Learn how Rockwell Automation used Ariba s Supplier Relationship Management to get insight into indirect spend data and leverage it in sourcing negotiations while providing increased user adoption and spend coverage. Ariba also allowed utilizing Catalogs to control the Vendor List and Contract pricing and provided an infrastructure to control global spend. Ariba provided a broad scope of functionality, supporting the Source to Pay (S2P) process. Rockwell s scope was narrowed to Punch-out Catalogs, as this was the key element to their business case, before expanding to other elements of S2P process. Breakout 2: Staying Competitive in a Increasingly Complex Market Through SAP 3D Visualization Hear how Visual Business solutions from SAP can help you manage the complexity of configurable product configurations with variable market demand by leveraging 3D visual information for collaboration, work instructions and service procedures. The talk will include demonstrations that will show you how to compress product time to market, create agile manufacturing processes and keep assets running at peak performance levels S&OP, EWM and CRM Breakout 2: Commodity Management In the volatile business environment we all live in, companies need to ability to manage their commodity costs as part of a comprehensive view of margin management. SAP Commodity Management provides a platform to deliver an integrated view of a company s exposure to commodity risk across multiple business units, locations and commodities. HANA Transformation & IT Support Track 1 Breakout 3: Future of CRM Planning and Reporting: Rapid Migration to an Accelerated TPM (BW on HANA) Environment BI reporting and TPM planning (CRM & BW-BPS based traditional TPM) is heavily used by Kellogg Company s field sales force and management. Keeping future needs in mind such as increased data volume and complex promotions, Kellogg has invested in SAP s Accelerated Trade Management Promotion (A-TPM) solution based on BW on HANA to optimize trade promotion processes and achieve better performance. HANA Transformation & Breakout 3: Learn How Johns Manville Reduced SAP Related Support Calls by Over 50% in One Year and Improved User Performance with SAP UEM Johns Manville employs approximately 6,600 people and operates 40 manufacturing facilities in North America. While in the process of gaining full utilization of the company s new SAP environment, JM realized it needed to know where SAP was actually being used, who was using the software and where problems existed, if any. At the time Johns Manville averaged about 1,500 help-desk requests per month which translated to issues per day and an average of 800-1,000 support request phone calls per month. The organization demanded a solution that would precisely identify existing and potential problem areas in order to ensure that a timely and proper resolution occurred. Using SAP UEM by Knoa, Johns Manville has been able to provide its manufacturing plants with a valuable approach to streamlining SAP user data collection for use in improving operational outcomes to support business productivity, efficiency and agility. With the deployment of Knoa Software, Johns Manville has reduced SAP support calls by over 50% within a one year timeframe. Johns Manville has seen substantial improvement in baseline performance and service satisfaction surveys of its users, propelling user satisfaction from 10% to 27% in under six months. ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 5

6 Breakout 3: Mobile Asset Management and Condition Monitoring: Take Operations to the Next Level Across industries, organizations have embraced Mobility and in turn, seen it revolutionize their asset management and operator rounds practices. Arming remote maintenance technicians has allowed them full views into SAP ERP so they can access work orders, bill of materials, job plans, asset history and safety information, rounds and more. Mobile has brought a new level of excellence to asset management and operations with higher productivity, more preventative work for better kept assets, full visibility and cost savings. Join SAP in exploring a mobile asset management, the benefits of mobilization and see SAP Work Manager and SAP Rounds Manager in action. S&OP, EWM and CRM Breakout 3: Stanley Security Solutions Implement CRM in a Complex Manufacturing Process Ashish Baral, CRM Solution Architect, GyanSys Inc.Stanley Security Solution, world's largest provider of hand tools, accessories and commercial security solutions is running on SAP CRM for its complex order management process. This presentation focusses on challenges in a make-to-order manufacturing process and how SAP CRM was tuned to work in this complex environment. Today as Stanley is expanding its business, more and more business units want to leverage the 360 degree view of customer offered by SAP CRM solution. It also discusses the capability of SAP CRM for rapid enhancement which keeps the IT system in sync with rapidly changing business HANA Transformation & IT Support Track 1 Breakout 4: EMC's Migration from Oracle E-Business Suite to SAP EMC has had a successful migration ( with the assistance of SAP, Deloitte & Accenture) from Oracle E-Business Suite R11 to SAP. EMC made the decision to migrate to SAP after evaluating the efficiencies & integration with its business of SAP over Oracle R11 & R12 ( Rather than upgrade to E-Biz R12, we made a strategic decision to replatform to SAP). We are also implementing HANA as a side-car to migrate off Oracle, where SAP runs on today. Migrating to SAP has improved business process efficiencies, streamlined workflows, & improved performance for our user base. HANA Transformation & Breakout 4: SAP BW 7.3 and SAP BusinessObjects Upgrade 4.1 Lessons Learned Resource planning, scope of the project, parallel landscape and issues with it, testing scenarios, Analysis authorization security upgrade design and implementation, Bobj security update. Basis, BW backend issues, Bobj admin, Bex, WEBI, Citrix issues and solutions at a glance. Discussion on Bex broadcasting conversion to Bobj Advanced Analysis scheduling challenges. Challenges upgrading to latest apps and Ios version. Breakout 4: ROLTA: Leveraging Analytics to Drive Operational Excellence Salalah Methanol Company (SMC), an Oman-based methanol production facility, wanted to have transparency and cross-functional visibility as well as a unified enterprise view of information to achieve operational excellence. Within five months, Rolta implemented an enterprise-wide manufacturing intelligence solution using Rolta OneView and leveraging the SAP ERP application. The solution provides more than 100 key performance indicators (KPIs) across the following functions: operations; maintenance; reliability; health, safety, and finance. SMC has realized the following benefits: Established a corporate balanced scorecard Reduced operational and process failures Achieved supply chain excellence Improved financial analytics ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 6

7 S&OP, EWM and CRM Breakout 4: U.S. Cellular is Optimizing Their Supply Chain with SAP APO and EIO U.S. Cellular (USCC) transformed its supply chain for their handset and accessory product lines by optimizing their entire processes from demand and inventory, to supply, replenishment planning and allocation across six different channels and 1,500 distribution points. This was achieved by using an integrated SAP APO solution with ECC-IS Retail and SmartOps (EIO) systems. In this session we will discuss how USCC used category/channel-level forecasting in tandem with an intuitive replenishment, allocation, and multi-echelon safety stock plan to optimize their supply chain. The technical and business challenges encountered throughout their transformation journey will also be covered. Deloitte HANA Transformation & IT Support Track 1 Breakout 5: PepsiCo s SAP HANA Journey PepsiCo will take you thru their journey from Proof-of-Concept thru conversion of their NA BW instance to the HANA platform. This will include some technical detail and lessons learned. Then learn what's next on our minds in the world of HANA. HANA Transformation & Breakout 5: The New SAP Support Portal is Focused on Ease of Use, Simpler Navigation, and Easy Access to Common Tasks The new SAP Support Portal is focused on ease of use, simpler navigation, and easy access to common tasks. a. More Intuitive the simplified navigation structure is organized by Customer tasks b. Improved Layout a new Homepage provides direct access to common tasks and tiled landing pages provide faster access to the most popular Applications c. Relevant URLs a Unique URL for every HTML page makes saving favorite pages much easier d. Improved Search results e. Login using an Address the same as other SAP sites f. Availability the new SAP Support Portal will launch in mid-march 2014 Breakout 5: Achieve Sales and Ops Planning Excellence Using SAP APO s Characteristic- Based Forecasting Characteristics-based forecasting (CBF) is fully integrated into SAP s APO and ERP systems and is a powerful tool that enables users to forecast demand on the product and characteristics level. Using DP-CBF and SNP-CTM during planning was a perfect combination for Cameron to address all their planning-related challenges. In this session we will discuss how we implemented supply and demand planning at a higher material level to cover most of the manufacturing strategies such as MTS, MTO, ATO and CTO. We ll also outline how we preserved the flexibility needed for users to do a characteristics-based simulation model while driving the component and capacity requirements. The technical and business challenges we encountered will also be discussed. S&OP, EWM and CRM Breakout 5: Bringing the Benefits of Extended Warehouse Management to Dr. Pepper Snapple Group This session will review the Dr. Pepper Snapple Group s successful EWM implementation and the subsequent benefits on Operational improvements, reduced Pallet movements and paperless environment, DPSG optimized vehicle loading and unloading, as well as inter-warehouse movement using SAP EWM. With more control over warehouse activities, better task management and workforce planning, productivity is up. The project included EWM template re-design and rollout program for the distribution and manufacturing centers. Implementation covered DPSG's Custom solution for Production process with the design of a seamless repetitive manufacturing process in ECC to EWM, including backflushing of components, and with direct integration into manufacturing systems (production supply and receiving). ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 7

8 Key benefits are: Harmonized processes and control of warehousing activities, Optimum utilization of Fork lifts with reduction of Pallet movement, automation of cycle counting and the put-away and loading process, enhanced task management and workforce planning, and dashboards to monitor tools for task and labor assignments. ROI: 25% reduction in load times, 10% reduction in vehicle cycle times, 30% increase in worker productivity. ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 8