Do your best work. DIFFERENCE. Left to right: Elwood White, Founder; John Hazen White, Sr., John Hazen White, Jr.

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1 THE Do your best work. Do your best work. DIFFERENCE Left to right: Elwood White, Founder; John Hazen White, Sr., John Hazen White, Jr.

2 A drawing of the original Taco Heater Taco s latest high efficiency, variable speed circulators and pumps Taco is a one-stop American manufacturer of complete system components for both commercial and residential applications At first glance, Taco is in the comfort business. It is an industry leader in residential and commercial HVAC systems, manufacturing its pumps, valves, and heat transfer products in Cranston, RI and Fall River, MA. Since the introduction of the Taco Heater for domestic hot water production in 1920, Taco s trajectory has always been one of practical, system based innovation. Today, Taco continues to lead the industry with its sophisticated web-accessible iworx controls, green building LoadMatch single pipe system, its breakthrough LOFlo radiant cooling system for chilled beams, and the most comprehensive line of residential and commercial system components in the industry. The company is known for helping to build the most reliable systems in the industry, but there is much more to Taco than products on the shelf. Leadership Taco does business in a very special way; a way that leaves no one out. While other companies struggle with management issues, indecision, and cost pressures, Taco has enjoyed the

3 Controls assemblers at the Cranston, RI plant strong and compassionate leadership of its founding family, the Whites, for three generations. Founder Elwood White stitched a corporate banner that has been carried forward by his son and successor, John Hazen White, and passed to Taco s current owner, John Hazen White, Jr. The fabric of the company is its resolute integrity and its deep appreciation for people and their needs. Work force The White family, in good times and in bad, has provided a level of stability for Taco employees that is unmatched by any American manufacturer. Stability makes for a less stressful, more loyal work force. Employees can provide for their families and plan for Taco has the best work force in the world. I wouldn t trade them for anything. John Hazen White, Jr. At work in the Fall River, MA facility

4 the future without the uncertainty sparked by economic downturns, outsourcing jobs overseas, or encroaching automation. Taco workers are highly skilled people who deserve the opportunity to learn new skills on new machines whenever we upgrade. Employees stay at Taco because of the friendship and mutual respect we all share. That spirit can be seen in the quality of every product they turn out. Employee education A stable working environment has its benefits, as does the opportunity for personal growth and achievement. In 1992, John Hazen White, Sr., founded the Taco Learning Center, an accredited teaching and training facility for employees and their families. Twenty years later, John Hazen White, Jr. dedicated the $22 million Innovation and Development Center to bring Taco s commitment to the next level. The 20,000 sq. ft. center features state of the art classrooms and displays which double as

5 A classroom in the new Innovation and Development Center a hands-on living lab to showcase the most efficient, comfortable and sustainable hydronic equipment and systems in the industry. Ongoing support It isn t over when you buy a Taco product, it s the beginning of a professional friendship that will last for years. No one provides more real-person customer support than Taco on the phone, on site, in the classroom, and on line.

6 Customer training Keeping up with the latest HVAC technology is a necessity for all contractors and engineers. The IDC features the most advanced working systems on display in the country. Classroom training and workshops on everything from basic hydronics to high tech geothermal, solar, and chilled beam systems are available to all Taco customers. A calendar of in field trainings is also offered for those who can t make it to our factory. HVAC 2.0 Long before the internet became a viable training mechanism, Taco was writing system design software and developing its own web platform to bring its trade show booths to viewers around the world. Today, Taco s Hydronic System Solutions and FloPro Designer software, its apps, wizards, webinars, and podcasts bring the company to its customers daily while FloPro University brings ondemand classes to the desktop. The Taco FloPro Team is the most popular online community for residential HVAC pros on the web. Customers can learn at their own pace with John Barba and Dave Holdorf at the free online FloPro University.

7 Greening the industry Taco s line of e-smart resourcesaving products is just the beginning of an ongoing commitment to the planet and quality of life. Taco is at the forefront of green building HVAC technology with our award-winning LoadMatch and LOFlo systems. An essential part of any Green Building design, both provide a healthier, less costly, and more comfortable alternative to VAV technology. Taco works continuously with code boards, trade associations, engineering and standards committees, and trade schools to advance the HVAC industry further into green hydronic solutions. Giving back For three generations, The Taco/White Family Foundation has been deeply involved in philanthropy, supporting the arts, education, healthcare initiatives, and the local community, including its own summer camp for the children of Taco employees. The Foundation contributes to numerous communitybased non-profits and encourages employees to get involved for the betterment of all. The children of Taco employees head off to oceanographic and art summer camp. The Foundation also assists non-profts like the Gloria Gemma Breast Cancer Resource Foundation Hope Bus and local colleges and universities.

8 A note from John Hazen White, Jr. Unlike so many larger companies, Taco has never lost its way. We still hold to the same basic American values of honesty, integrity, and quality that has guided us for three generations. When you choose Taco, you are partnering with me and 500 exceptional employees who bring those values to work every day. It s our way of helping you do your best work. John Hazen White, Jr., Owner Do your best work. Do your best work.