Your easy guide to replacing your set top box. iqhd_diy_a5_master_print_ready.indd 1

Transcription

1 Your easy guide to replacing your set top box. iqhd_diy_a5_master_print_ready.indd 1

2 Hello Follow these simple instructions and you ll be enjoying your Foxtel iqhd quicker than you can say pass the popcorn. This handy guide will show you how to swap your current iqhd box with a new one. The whole process should only take around 15 minutes, and there are 4 easy steps. Included in this kit, you should have A new iqhd set top box A letter detailing how to return your old set top box This set of instructions You will be using your existing smartcard with your new iqhd box. Handy Hint... Your current iqhd recordings. When you swap your box you lose your recordings and series links. If possible it s a good idea to write down all of your current series links so that you can reset them in your new box. Just press the Planner button on your remote control to see all of your recordings. 2 iqhd_diy_a5_master_print_ready.indd 2

3 Step 1 Preparation and safety check A: Safety first. Please turn off your telly, and set top box at the wall. Keep your cables plugged into your box, and leave the smartcard in the box. B: Clear some space. Make sure you have some room to move around your telly, so you can easily access all of the cables and sockets. C: Unpack your new box. Carefully remove your new set top box from the packaging, and place it close to your existing box...as you ll soon be swapping over the cables, one by one. D: Record your details. Note down the serial number of your new set top box and also your existing smartcard number. You ll need them when you call to activate your new box. To access your smartcard open the door in the front panel of your set top box. Handy Hint... Your set top box serial number is located on the bottom of the set top box and is 11 numbers long. The Smartcard serial number is the 12 digit number on the back of the card above the barcode Serial Number (new iqhd box): Existing Smartcard Number: FD53001B A This is your smartcard esata tv guide message online USB select back REC ir receive signal reset smartcard 3 iqhd_diy_a5_master_print_ready.indd 3

4 Step 2 Swap your cables and smartcard First put your new set top box on top of (or close to) your old set top box. Now, just remove your cables from the old set top box, and connect them into the same socket on your new set top box, one by one. The signal input cable needs to be unscrewed and screwed in, it does not pull out. Y Pb Pr L R HD COMPONENT VIDEO OUT CABLE INPUT COMPOSITE VIDEO OUT AUDIO OUT (FIXED AUDIO) VCR SCART (FIXED AUDIO) TV SCART DIGITAL AUDIO 1 OUT(FIXED AUDIO) 2 3 S - VIDEO OUT COAXIAL OPTICAL ETHERNET USB TELEPHONE LINE 240V - 50HZ For your connection, you should have the following cables connected: 1. Cable/Satellite Signal Input 2. HDMI Connection 3. Power lead: The final connection Other connections you may be currently using are listed below. Make sure these are also swapped over. A: RCA D: Ethernet B: SCART E: Telephone Lead C: S-Video If you have more connections than these, you might like to give our friendly customer service team a call on and they ll be able to help you 7 days a week. A full list of our operating hours can be found on foxtel.com.au. Finally, take the smartcard out of your old set top box, and place it into your new set top box. The smartcard can be inserted into the front panel of the set top box. Make sure you insert it the right way by following the arrow on the card. 4 iqhd_diy_a5_master_print_ready.indd 4

5 Step 3 Turn the power on and call us to activate Time to turn the power back on at the wall, for both your TV and set top box. Once your telly warms up you should see this screen on your TV (fig 1). Call the Foxtel Activation line on and the friendly representative will do the rest for you. Be sure to have your serial number handy (refer to page 3). Too easy. For more information on our operating hours please visit Step 4 Return your old set top box Returning your equipment is easy. All you need to do is take the enclosed letter, together with the self adhesive label and your old set top box to an Australia Post outlet, and they will take care of the rest. Australia Post will give you a receipt it s a good idea to keep a copy of this for your records. For safe transporting, you should use the cardboard box your new equipment was delivered in. (fig 1) Congratulations, you re ready to go. 5 iqhd_diy_a5_master_print_ready.indd 5

6 Activate On Demand for the next wave of entertainment. If you haven t activated On Demand, you re missing out on the next wave of innovative entertainment from Foxtel, an ever-expanding library of thousands of pay-per-view movies and TV episodes available at the touch of a button. Enjoy the latest new releases plus a wide range of TV shows and movie classics. All it takes is an internet connection to your Foxtel iqhd box. Then you re ready to order what you want, when you want instantly. 6 iqhd_diy_a5_master_print_ready.indd 6

7 Connecting to On Demand is easy: Call Connect Press On Demand 1. And say Activate on 2. Your broadband 3. Now you re ready to go. Demand. Or go to modem to the back of Press On Demand on foxtel.com.au/myaccount, your iqhd box with an your remote^ and start login and click My Set Top Ethernet cord, or call exploring. Boxes followed by the us to order a Powerline Activate On Demand tab. Adapter if your modem and iq are in separate rooms. ^Maybe Box Office button on some remotes. 7 iqhd_diy_a5_master_print_ready.indd 7

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