Brand new to BTL.NET? No problem. Here's a quick run-through of what you'll need to get comfortable.

Transcription

1 Links Brand new to BTL.NET? No problem. Here's a quick run-through of what you'll need to get comfortable. First, you may want to take a minute to familiarize yourself with the navigation links: Compose Mail opens a new message. Inbox shows your conversations (the number in parentheses indicates how many unread conversations you have). Starred shows you only messages you've marked with a star (use stars to mean whatever you'd like). Chats lists your archived Chat conversations. Sent Mail shows messages you've sent. Drafts houses messages you've started and saved to work on later. Customized labels show labels you've created (e.g. 'Coupons' or 'Travel') All Mail shows you almost all of your mail; you'll see content from your Inbox, Starred, Chats, Sent, Drafts, and all your archived messages; you won't see Spam or Trash. Spam is where we send the messages we think are suspicious. Trash is where messages you delete end up; you can empty the trash whenever you feel like it. Contacts lists the addresses of people you've corresponded with; you can add more details as you see fit. Tasks lets you enter and track to-do lists. One other thing that might help get you feeling comfortable: BTL.NET threads related messages into conversations. This means if you send a message to your mom and she hits 'reply,' you'll receive her message, threaded to the original message you sent her. If she replies again, the same conversation will bold; in other words, you won't see two separate places to click in your inbox. All these messages will be kept in one place Labels

2 You can create labels and apply them -- manually or automatically -- in order to group related messages together. Let's say you want to keep messages from your mom all in one place. If you have a message from her already, just check the box next to the message in your Inbox. Create a label for her messages: 1. Select Create new from the Labels drop-down menu (or type 'l' if you have keyboard shortcuts enabled). 2. Enter a name for your label. 3. Click OK. The name of your label will appear just before the subject line. You can find all your messages that have this label attached by clicking the label's name on the left of any BTL.NET page; if you have a lot of labels, you may have some hidden by default. In that case, just click the downarrow at the bottom of your labels list to see a full list of all your labels, or click Manage labels if you'd like to make sure that label isn't hidden. At this point, you can click Archive; the message will disappear from your Inbox, but will remain listed when you click the 'Mom' label, or All Mail. You can also still search for your archived messages. All you're doing when you archive a message is helping to keep the Inbox clutter down. You can also label and archive messages in one fell swoop by using the Move to dropdown menu. Filters If you don't want to mark all your messages from Mom one-by-one, you can set up a filter. The filter will detect when your mom s you, and automatically applies the 'Mom' label (and if you'd like, you can send the message straight to the Mom section and skip the Inbox). To do so, just follow these steps: 1. Open a message from your mom. 2. From the More Actions drop-down menu, select Filter messages like these. 3. In the 'From:' field, enter your mom's address. 4. Click Next Step >. 5. Check the Appy the label: box and select Mom from your Choose label... drop-down menu (you might also want to apply some of the other options, like Skip the Inbox, which will send her messages straight to the Mom section and keep your Inbox clean). 6. If you'd like to add the label to existing messages as well as future ones, select the Also apply filter to x conversations below checkbox. 7. Click Create Filter.

3 You don't have to limit your use of filters or labels to any single person or address, though; that's just the beginning. You can create filters to detect messages with certain words in the subject line, the body of the , or messages sent to a specific person, and automatically perform any of the actions shown in the image above. This means you can automatically apply a star to messages from your mom that contain the word 'cookies.' Get creative. You can always go back and perfect your filters; just click Settings and select the Filters tab. Search You can use BTL.NET search by entering a word (or multiple words) that appears anywhere within the message you want to locate. If you're looking for a message that contains the word shopping, simply type shopping in the search field and press Search Mail. Your results will be displayed with your search terms highlighted in yellow. BTL.NET doesn't recognize special search characters like square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks. It also doesn't recognize partial or similar matches, so a search for travel will find travel, but not travels, traveler, or travle. If you're having trouble finding the result you want, you can refine your query by clicking Show search options next to the search box, and entering your criteria in the appropriate fields or use our Advanced Search Operators. Advanced search operators are query words or symbols that perform special actions in BTL.NET search. These operators allow you to find what you're looking for quickly and accurately. They can also be used to set up filters so you can organize your inbox automatically. Some of the most useful operators are listed below. You can also use advanced search operators by clicking on Show search options beneath the BTL.NET search box. Operator Definition Example(s) from: to: Used to specify the sender Used to specify a recipient from:amy from Amy to:david Meaning: All messages that were sent to David (by you or someone else)

4 subject: OR - (hyphen) label: has:attach ment list: filename: Search for words in the subject line Search for messages matching term A or term B* *OR must be in all caps Used to exclude messages from your search Search for messages by label* *There isn't a search operator for unlabeled messages Search for messages with an attachment Search for messages on mailing lists Search for an attachment by name or type subject:dinner that have the word "dinner" in the subject from:amy OR from:david from Amy or from David dinner - movie that contain the word "dinner" but do not contain the word "movie" from:amy label:friends from Amy that have the label "friends" from:david label:my-family from David that have the label "My Family" from:david has:attachment from David that have an attachment list:info@example.co m with the words info@example.com in the headers, sent to or from this list filename:physicsho mework.txt with an attachment named "physicshomework.txt" label:work filename:pdf labeled "work" that also have a PDF file as

5 " " (quotes) ( ) in:anywhe re in:inbox in:trash in:spam is:importa nt label:impo rtant is:starred is:unread is:read Used to search for an exact phrase* *Capitalization isn't taken into consideration Used to group words Used to specify terms that shouldn't be excluded Search for messages anywhere in Gmail* *Messages in Spam and Trash are excluded from searches by default Search for messages in Inbox, Trash, or Spam Search within messages that Priority Inbox considers important. Search for messages that are starred, unread or read an attachment "i'm feeling lucky" containing the phrase "i'm feeling lucky" or "I'm feeling lucky" subject:"dinner and a movie" containing the phrase "dinner and a movie" in the subject from:amy (dinner OR movie) from Amy that contain either the word "dinner" or the word "movie" subject:(dinner movie) in which the subject contains both the word "dinner" and the word "movie" in:anywhere movie in All Mail, Spam, and Trash that contain the word "movie" in:trash from:amy from Amy that are in Trash is:important from:janet from Janet that were marked as important by Priority Inbox is:read is:starred from:david from David that have

6 cc: bcc: after: before: is:chat deliveredt o: Used to specify recipients in the cc: or bcc: fields* *Search on bcc: cannot retrieve messages on which you were blind carbon copied<> Search for messages sent during a certain period of time* *Dates must be in yyyy/mm/dd format. Search for chat messages Search for messages within a particular address in the Delivered-To line of the message header been read and are marked with a star cc:david that were cc-ed to David after:2004/04/16 before:2004/04/18 sent between April 16, 2004 and April 18, 2004.* *More precisely: Messages sent after 12:00 AM (or 00:00) April 16, 2004 and before April 18, is:chat monkey Meaning: Any chat message including the word "monkey". deliveredto:usernam e@btl.net Meaning: Any message with username@yourdomai n.com in the Delivered- To: field of the message header (which can help you find messages forwarded from another account or ones sent to an alias). Contacts Your contacts are essential to your . You can store information (not just addresses, but phone numbers, notes, pictures, etc.) about the people you send and access it all through the Contacts link on the left-hand side of any BLT.NET page. Some people are automatically added to your contacts list based on messages you've sent or received, but you can also manually add people. To create a contact: 1. Click Contacts along the left side of any page. 2. Click the New Contact button in the top-left corner of the Contact Manager. 3. Enter your contact's information in the appropriate fields. 4. Click Save to add your contact.

7 You can enter additional contact info by clicking More Information or by clicking the add link next to the appropriate field. Enter your contact's information in the appropriate fields and click Save. If you're transitioning to BTL.NET and have a contacts list from other accounts, you can import contacts through a CSV file or by importing them. addresses are automatically added to your Contacts list each time you use the Reply, Reply to all, or Forward functions to send messages to addresses not previously stored in your Contacts list. If these addresses don't appear immediately, try waiting a few minutes or signing out of your account and signing back in. "Also, each time you mark a message as 'Not Spam,' your Contacts list is automatically updated so that future messages from that sender are received in your inbox. Chat As you're looking around, you'll probably notice the Chat box in under the links in the left navigation bar. To chat with a friend: Chat allows you to talk to your BTL.NET contacts in real-time, directly within BTL.NET. The status icon to the left of your contacts' names indicates whether they're available (green), idle (yellow), busy (red), or offline (grey). You can also add a note, by clicking the Set status here link, which will show under your name in your friends' BTL.NET account.. 1. Click the name of your friend in the Chat section. A window will open in the lower-right corner of the page. 2. Type into the text field. 3. Press Enter to send your message. Unless you choose to chat off the record your chat conversations will be archived and stored in your BTL.NET Chats label. This way, you can search content from your chats, or you can browse your previous conversations by clicking the Chats navigation link.