Take control of lending credit risk
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- Meghan Collins
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1 Enterprise Software overview Take control of lending credit risk Market leading credit management, origination and workflow tools for commercial lending
2 Before Misys FusionBanking Credit Management Enterprise, our business model increased significantly from managing small business loans up to $1.5M to managing complex relationships with credit needs up to $3 million. Thankfully, the new Enterprise platform provides a robust solution that allows us to handle these transactions quickly, as well as precise underwriting tools to make critical decisions. Business Loan Manager U.S. regional bank
3 Improving customer experience and profitability Over the past twenty years, a significant market opportunity has developed in serving the credit needs of small and medium-sized enterprise (SME), middle market and large commercial lending businesses. In response to this need, banks must be able to process loan requests efficiently and inexpensively. In addition to growing business lines within a financial institution, these events, combined with the complexity of integrating multiple lending systems, presents many unique challenges. Misys Enterprise is the answer. Enterprise enables banking organisations to grow and compete in this changing lending environment. The solution monitors and minimises operational, credit and compliance risk associated with lending while providing best practice lending process workflows delivered on a modern technology platform. When combined with Misys FusionBanking Loan IQ for loan management and accounting, Misys provides the broadest, deepest lending solution for large commercial, middle market and SME to the market globally. Misys is the market leader in the global lending space with over 130 clients worldwide and over 30 years of expertise in all aspects of lending. As a single vendor for all your lending needs, our software gives you significant cost savings and return on equity, delivering not only a fully automated loan origination system but a full loan lifecycle management platform that eliminates redundant data and improves customer service. Enterprise Sales and customer relationship management Loan underwriting and application processing Legal document preparation Loan booking and servicing Proactive portfolio and risk management Collateral management Pipeline management and reporting Credit write-up Decision rules engine Integrated legal language Automated audit checklists Automatic loan boarding Monetary transactions & advances Portfolio performance management Continuous monitoring criteria Electronic credit files Tickler and tracking Workflow and business process management (BPM) Compliance management Central credit data warehouse Existing bank databases 3rd party and credit reporting databases CRM partners UCC vendor work Loan accounting and general ledger Imaging partners Enterprise Software overview 3
4 Misys Enterprise in action U.S. regional bank unlocks potential business banking growth by unifying and streamlining its processes. It s so much faster now for a banker to enter an application for a customer. With Misys FusionBanking Credit Management Enterprise gone is the frustration of repetitive data entry. Business Loan Manager U.S. regional bank A regional bank headquartered in the U.S. mid-west and servicing the commercial and retail needs of more than 300 regional banking offices, was focused on growing its small business banking loan portfolio. Processing loans for seven regions across five states presented real challenges, with loan processors and underwriters accessing multiple systems for each credit application. In order to handle the increased volumes, remain competitive, and maintain customer satisfaction, the institution needed to streamline and consolidate their small business credit processes. We needed the right company to help us build not just a solution, but the best solution, stated the Credit Delivery Manager for business loans. Misys FusionBanking Credit Management Enterprise provided that solution, enabling the entire workflow of processing small business loans to be improved. The Misys Enterprise pedigree The multi-phase project began with the creation of core components and basic system functions, to accept and process small business loans and applications of up to $3 million. Subsequent phases further enhanced the bank s ability to process small business loans, automate portfolio management activities, perform account analysis as well as simplify post-closing tasks. This consolidation of activities brought streamlined processes and workflows to the bank which resulted in higher loan capture rates, and faster and more informed decision-making. And auto-decision tools for micro-business loans yielded considerable cost savings. Enterprise ultimately successfully replaced five disparate systems, increased overall efficiency and expedited service delivery to the bank s SME customers. The bank has now deployed the system to all regions, enhancing the ability to process small business loans, automate portfolio management activities, and simplify pre-closing tasks. 24+ clients across North America 5 top 10 U.S. lenders 25+ years of lending expertise 4 Misys Enterprise Software overview
5 The Enterprise advantage Developed by bankers for bankers, the solution provides all necessary workflows across the lifecycle of a loan from origination through to maturation. Lower risk with increased control The solution manages and monitors exposures decreasing operational, credit and regulatory risk to increase transparency and satisfy regulators. Flexible business rules and risk matrices ensure you have the necessary tools and insights to control all aspects of lending risk and compliance. It accelerates communication through a common platform and best practice workflow that automatically manages approval and routing. The solution also minimises compliance and loss risks, by ensuring that mandatory credit policies and other rules are enforced. Risks are decreased with extended covenant, collateral and documentation tracking and early warning notifications highlight potential future default allowing you to be proactive in your monitoring. Reduce costs and streamline processes Enterprise streamlines and consolidates your lending environment, reducing system complexity and removing redundant processes that can leave you vulnerable to high costs and operational risk across the origination process. Combined with Misys FusionBanking Loan IQ for servicing and accounting, the solution ensures a single, rationalised commercial loan lifecycle management platform eliminating the need for multiple niche systems that increase costs and overheads. By removing additional licensing, support, implementation and potential staff costs, our lending solutions help you significantly decrease the total cost of ownership. Enterprise Software overview 5
6 Had we selected a canned product offered by other companies, I suspect their system would not have so easily adapted to our changing business needs. Business Loan Manager U.S. regional bank Focus on the customer and grow your lending business Enterprise contains a customer centric user dashboard that delivers the right data to the right people at the right time, enabling more meaningful customer dialogue, increasing customer satisfaction and retention. The solution provides a 360 degree view of the customer and the overall customer relationship. Users can quickly view and action all tasks and associated workflows to expedite faster turnaround on loan requests and approvals. All customer information is gathered, stored and displayed in a single location improving customer analysis, decisioning and increased transparency of all credit data associated with any loan. Enabling technology The solution leverages flexible technology that gives you the ability to scale your lending business and expand with your needs. It can handle high volumes of loan transactions ensuring you are ready for future growth and increased profitability. It also provides flexibility to implement new product offerings so you can grow into new business areas. Dashboards, business rules driven workflow and data reusability increase overall usability of the system. With delivery and implementation options including rapid implementation, the solution is flexible enough to meet all types of deployment needs. User dashboard provides a quick and easy way for users to identify outstanding and priority tasks and the current status of all of their deals 6 Misys Enterprise Software overview
7 Product capabilities Misys Enterprise provides a comprehensive and standardised approach for gathering loan information, analysing customer credit quality and managing loan portfolios. The solution provides ongoing credit compliance within the commercial lending book, so you can engage in more meaningful customer interactions and make better lending decisions. Covering all aspects of the credit workflow and origination process from initial loan application to loan closing, renewals and ongoing monitoring and tracking, FusionBanking Credit Management Enterprise improves risk controls throughout the loan. Enterprise offers a flexible suite of components that provide capabilities for: Increased lending efficiencies: Enforces credit policies and delivers institution defined workflow and compliance tools. Increased growth and expansion: The ability to scale across business lines, instruments, regions and volumes. Improved client relationship management: Provides 360 degree views of the customer including relationship mapping and exposures. Ability to proactively manage portfolio: Defined thresholds can be set to alert key personnel to events or trends that require closer examination or action. Visual key performance indicators provide quick insights into portfolio performance and trends as well as comparisons to established benchmarks Enterprise Software overview 7
8 Product capabilities Together with Misys, we quickly designed a new system that met our exact needs. Processing of small business loans by underwriters is now faster and more accurate. The majority of our bankers love Misys FusionBanking Credit Management Enterprise. We are very, very pleased. Business Loan Manager U.S. regional bank Enterprise is a flexible and integrated or stand-alone solution that covers the full range of front-office lending requirements: Loan origination and credit management: FusionBanking Credit Management Enterprise brings your current origination and credit management workflows into a single consolidated solution. Automation from a single location brings faster approvals, improved decision-making and increased control throughout the loan s lifecycle. Legal document generation: Enterprise utilises your attorney drafted language or language provided by any other third party. It delivers speed, accuracy, and consistency, reducing errors and assisting with regulatory compliance. Loan boarding and servicing: Modern interfaces greatly improve the process of recording transactions for all loan, deposit, general ledger and customer information file systems. The module drives efficiency, based on an intimate knowledge of current tools and applications, emerging technology and mandated regulatory controls. Proactive portfolio and risk management: Dashboard views illuminate high-priority portfolio and risk management data. Users can easily evaluate current performance across individual areas of concern, specific sectors or the entire portfolio. This advanced module seamlessly connects with external data sources as well as older, inflexible, internal data sources. 8 Misys Enterprise Software overview
9 Construction budget monitoring: Tracking the moving parts and pieces of a construction project can be quite challenging. The Construction Budget module effectively streamlines the budget management process while helping to increase communication, reduce data entry between loan origination and operations management and minimise exposure. Syndications: Facilitates effective communication between the lead bank and all members of a syndicated credit, saving time and effort. The system automates investor and, borrower activities such as payments, advances, rate option changes, overdrafts, wires, billing, general fax/ notifications and more. Security features apply various levels of permissions to view, add, update or delete information and permit multiple users to access the information at the same time. Asset based lending: The advanced online system has been designed to monitor all the factors affecting disbursements and collateral worth, such as inventory, receivables aging, sales, remittances, and float. It has the flexibility to define commitment structures, collateral requirements, and monitoring criteria while maximising revenue opportunities through interest calculation and fee assessment options. Compliance and reporting: Institutions need a modern approach to increasingly complex regulations. Modern technologies integrate compliance needs with easy-to-use, day-to-day process management and controls. The combined compliance and reporting capabilities generate valuable business advantages for clients and a solid foundation for internal controls to satisfy the U.S. Federal Deposit and Insurance Corporation and internal audits. Enterprise Software overview 9
10 Professional services and customer support An industry proven best practice approach that s the guiding principle of our professional services and support model. Misys clients benefit from our long track record of successful implementations. We needed the right company to help us build not just a solution, but the best solution. Business Loan Manager U.S. regional bank Professional services Best-practice delivery The Misys delivery model is incorporated into our entire product lifecycle. We leverage best practice business processes in the design, development and quality assurance of all of our products. While we acknowledge that one size doesn t fit all in financial software, we know that a delivery approach that focuses on industry proven best practice process models helps our clients to save costs and benefit from the institutional knowledge Misys has developed across thousands of successful implementations. It means: Faster implementation: Repeatable delivery means projects are shorter and more predictable. Reduced TCO: Clear focus avoids unnecessary expenditure. Less risk: A standard, proven approach means many risks have already been mitigated. Centre of excellence Co-located with our development teams, the 200-strong Misys Service Delivery Centre ensures that we share best practice both internally and with partners. It enables us to refine implementations offsite before taking them back to the client. Customer support Misys clients benefit from the expert knowledge of resources worldwide whose primary function is to provide professional, scalable software support and maintenance. Deep domain expertise Our technical and application support people have strong industry and product knowledge with continuous technical and industry training programs to ensure that Misys support teams can meet your evolving business needs. Scalable support model As a Misys client, you can choose from a standard, professionalised support model or a specialised, premium support package depending on your needs. Because Misys support has a broad, global footprint that operates in all time zones and regions, Misys teams can scale to your requirements. Valuable advisory services Our Systems Advisory Group (SAG) provides system reviews to help clients understand how to use their Misys systems more effectively and derive maximum value from their applications. SAG reviews have helped more than 80% of participating customers to identify ways to utilise their Misys software more effectively and use more system functionality. 10 Misys Enterprise Software overview
11 Proven, award-winning solutions Finovate Europe 2014 Misys FusionBanking Essence: Best of Show BEST CORE BANKING PRODUCT OR SERVICE Misys Bank Fusion Banking Technology Awards 2013 Misys: Best Core Banking Product or Service Banking Technology Awards 2013 Misys: Best Payments Product or Service Global Trade Review 2013 Misys FusionBanking Trade Innovation: Leaders in trade, Best Trade Finance Software Provider Euromoney Trade Finance Awards for Excellence Misys FusionBanking Trade Innovation: Best trade finance techsolutions company Trade and Forfaiting Review: Misys FusionBanking trade services solutions voted best technology for trade finance Celent: The Big Leagues Core Platform Sales Ranking (2014) Misys wins xcelent Customer Base Award for EEMEA TowerGroup: Core Banking Systems for the Large Bank Market Misys: Best-in-Class solution for customer-centricity
12 About Misys Misys is at the forefront of the financial software industry, providing the broadest portfolio of banking, capital markets, investment management and risk solutions available on the market. With more than 2,000 customers in 130 countries our team of domain experts, combined with our partner eco-system, have an unparalleled ability to address industry requirements at both a global and local level. We connect systems, collect data and create intelligent information to drive smarter business decisions. To learn more about how our Fusion software portfolio can deliver a holistic view of your operations, and help you to solve your most complex challenges, please visit misys.com and follow on Twitter. Corporate headquarters One Kingdom Street Paddington London W2 6B United Kingdom T Misys and the Misys globe mark are trade marks of the Misys group companies Misys. All rights reserved. 92 / 1014
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