The Evolution of Quality Assurance & Quality Control in Highway Construction

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1 The Evolution of Quality Assurance & Quality Control in Highway Construction Steven DeWitt, PE Chief Engineer North Carolina Turnpike Authority

2 AGENDA Historical Perspective Definitions -- Qa versus Qc Current Direction The Future?

3 Definitions Quality Assurance Owner responsibility Assure ourselves...

4 Definitions Quality Control Contractor responsibility Assure themselves & us...

5 Historical Perspective

6 Historical Perspective

7 Historical Perspective

8 Historical Perspective

9 Historical Perspective

10 Historical Perspective

11 Historical Perspective

12 Historical Perspective

13 Current State of Practice Differing Philosophies? You Cannot Inspect Quality Into a Project Or You Should Expect What You Inspect

14 Quality Control There is a Huge Gap in the Qc Process Qc Plan? Qc Process? Certifications Asphalt Concrete Pavement Markings Erosion Control Flagging Other? Where is that DOT guy to tell me I am doing this right? Stopping Work? Checking Behind Subs?

15 Qc by the Contractor Example: Quality Management System (QMS) for Asphalt Implemented Is Our Asphalt Better? Yes! Is The Process Perfect? No! We Learn, Improve, and Learn Some More...

16 Qc by the Contractor Contractor Qc Team Certifications Project-Wide QMS Independent of Production Manager Reporting/Documentation Trust but Verify Accountability If You Don t, Then... Qc Plan

17 Qc by the Contractor Can We Transition: Means & Methods Performance Specifications Warranties

18 A Changing World Inflation out of control Revenues - declining Congestion increasing Gas Tax Has its time come? Where will this take us?

19 Why The Change? Public, Legislative, Etc. Pressures The new reality of the cost of infrastructure improvements Design-Build? Litigation? A Changing Transportation World 20 th Century Organizational Concepts Trying to Adapt to 21 st Century Issues.

20 A Slow Wave of Change? Privatization Public Private Partnerships Design-Build-Operate-Maintain Long Term Warranties

21 2004 International Scan on Construction Management Scan Objective International CM Procedures Focus Toward Ensuring Project Delivery Contract Compliance Quality Assurance

22 Quality is Still About Construction Contract Administration Quality Assurance Quality Control Contract Provisions Training Experience Communication Etc

23 No Matter... How Much Things Change What Technology Brings How We Procure Contracts Who Has Responsibility What the Workload is Who the Contractor is What the Public Demands What Wacky Stuff the Central Office Dreams up...

24 We Can t Lose Sight That Construction is Still Construction Communication is Still Communication Bridges, Pavements, and Drainage Systems Still Have to Be Built Correctly, Perform Appropriately, and Last a Long Time Quality Assurance is Critical Quality Control is Critical Laying a Pipe Is Still Laying a Pipe...

25 There May be a Change of Who or How... Core Samples Nuclear Gauge Intelligent Compaction However, Density is Still Density, it is Still Critical, and We Must Understand it, Assure it, and Hold Contractors Accountable.

26 Construction Quality Maintenance & Operations Safety Payments Staffing Quality MOT Schedule Changes Materials Training Etc... Planning & Design Project Complete Project Bidding Project Post- Construction Analysis Project Scoping Process Improvement

27 Questions?

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