FalconStor Recovery Agents User Guide

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "FalconStor Recovery Agents User Guide"

Transcription

1

2 FalconStor Recovery Agents User Guide FalconStor Software, Inc. 2 Huntington Quadrangle Melville, NY Phone: Fax: Web site: Copyright FalconStor Software. All Rights Reserved. FalconStor Software, IPStor, TimeMark, and TimeView are either registered trademarks or trademarks of FalconStor Software, Inc. in the United States and other countries. Windows is a registered trademark of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective owners. FalconStor Software reserves the right to make changes in the information contained in this publication without prior notice. The reader should in all cases consult FalconStor Software to determine whether any such changes have been made

3 Recovery Agents User Guide Contents Introduction Terminology Message Recovery for Microsoft Exchange System requirements Install the software Recovery procedure on Microsoft Exchange Cleanup on Microsoft Exchange LaunchMRMEAsUser utility on Exchange Recovery procedure on Microsoft Exchange Cleanup on Microsoft Exchange Advanced features Mountpoint Options Trace log DiskSafe priority Start/stop Exchange Manual RSG recovery Mount single backup image Dismount RSG backup Restore from RSG backup image Message Recovery for Lotus Notes /Domino System requirements Install the software Change system settings Recovery Clean up Notes Advanced features Trace log DiskSafe priority Clean up TimeViews Manual recovery Database Recovery for Microsoft SQL Server System requirements Install the software The console The menus Add a new storage server Recovery Agents User Guide i

4 Contents Delete a storage server Modify storage server properties Configuration Configure global settings Configure the Snapshot Agent for Microsoft SQL Server Integration with DiskSafe DiskSafe priority Command line utility Transaction log backups Trace log Database recovery Restore your database Advanced restore options IntegrityTrac Terminology Supported platforms System requirements Install the software Console overview Configure global settings Sort events Search for events Storage servers Establish a connection with your storage server Add a new storage server Resolve the host name of a storage server Add credentials for a storage server Add a IntegrityTrac administrator in IPStor, NSS, or CDP Delete a storage server Application Hosts Remove Application Hosts Scripts Device mapping scripts Job scripts Properties Syntax for IntegrityTrac runtime module CSMap CSRun CSNotify.bat Create a diagnostic X-ray file Index Recovery Agents User Guide ii

5 Message Recovery for Microsoft SQL User Guide Introduction FalconStor s recovery agents offer recovery solutions for your database and messaging systems. FalconStor s Message Recovery for Microsoft Exchange (MRE), and Message Recovery for Lotus Notes/ Domino (MRN) expedites mailbox/message recovery by enabling IT administrators to quickly recover individual mailboxes from point-in-time snapshot images of their messaging server. FalconStor s Database Recovery for Microsoft SQL Server expedites database recovery by enabling IT administrators to quickly recover a database from point-intime snapshot images of their SQL database. This guide describes how to recover your data using the following products: Message Recovery for Microsoft Exchange Message Recovery for Lotus Notes/Domino Database Recovery for Microsoft SQL Server Recovery Agents User Guide 1

6 Introduction Terminology DiskSafe Group IMA Snapshot Snapshot Agent TimeMark TimeView A Continuous Data Protection (CDP) agent that runs on Windows hosts and provides complete volume-level data protection and rapid recovery in the event of a system crash or disk failure. It operates by mirroring local disks or partitions to a remote virtual disk and provides user-initiated recovery of files, folders, or entire volumes. Also referred to as Snapshot Group. Building on the snapshot technology, disks can be grouped into a group for snapshot synchronization purposes. Snapshots for all resources in a group are taken at the same time whenever a snapshot is triggered. It is recommended that you have your database and logs on separate disks. Putting them into a single group allows a snapshot to be taken of all resources at the same time. Intelligent Management Agent is a FalconStor software module that resides on the host machine and provides core services such as authentication, encryption, and management functions to FalconStor host agents (such as DiskSafe and FileSafe). A snapshot is a consistent point-in-time, frozen image of one or more data volumes. The Snapshot Agent for each recovery tool ensures transactional consistency and reliability. The Snapshot Agent for Microsoft SQL creates TimeMark snapshots to ensure database and application system data integrity. The Snapshot Agent for Microsoft Exchange and the The Snapshot Agent for Lotus Notes ensure transactional integrity by notifying the Exchange or Notes Server to quiet activity on the disk before a snapshot is taken. A TimeMark is a point-in-time image of any virtual drive or data volume. It is the result of taking a snapshot. Each TimeMark represents one backup image. A TimeView (a.k.a. Backup image) is a mountable TimeMark, It allows you to access files and directories from a TimeMark image without rolling back the entire volume. Recovery Agents User Guide 2

7 Message Recovery for Microsoft SQL User Guide Message Recovery for Microsoft Exchange Message Recovery for Exchange (MRE) version 3.0 works with IPStor to protect and recover Exchange databases that are stored on IPStor-managed disk. IPStor and TimeMark work in conjunction with the FalconStor Snapshot Agent for Microsoft Exchange to take scheduled point-in-time snapshot images of the Exchange databases that are stored on IPStor-managed disk. The Snapshot Agent gives the snapshot images point-in-time consistency and transactional integrity. Note: MRE version 3.0 no longer supports Exchange If you want to recover Exchange 2000, you will need to use MRE version 2.5. With Exchange 2007, can be recovered from any Recovery Storage Group (RSG) mounted mailbox. There is no need to use Exchange system tools to create an RSG or mailbox merge as was necessary with earlier versions. With Exchange 2003, if the server has local, direct-attached storage and you are using FalconStor DiskSafe to protect the Exchange databases, DiskSafe works directly with the Snapshot Agent for Microsoft Exchange to replicate point-in-time snapshot images to IPStor-managed disk. When needed, MRE enables administrators to mount the storage server s snapshot images so that mailboxes can be easily and quickly recovered from any protected Exchange Server in the same Exchange Administrative Group. The recovery procedure varies depending upon whether you are using Microsoft Exchange 2007, 2003 or Refer to Recovery procedure on Microsoft Exchange 2007 on page 6, Recovery procedure on Microsoft Exchange 2003 on page 15, or Advanced features on page 21. Microsoft Exchange 2007 With Exchange 2007, the administrator runs MRE on the local Exchange Server and can restore an individual mailbox or all mailboxes for a local or remote message store. MRE can be used to recover mailbox stores on multiple partitions of the same disk as well as partitions that do not include the first partition of a disk. Further filtering can be specified for recovering a certain date range of s or by specific subject, content, or entire level. Recovery Agents User Guide 3

8 Message Recovery for Microsoft Exchange Microsoft Exchange 2003 With Exchange 2003, the administrator runs MRE on the local Exchange Server and recovers individual mailboxes from any protected Exchange Server (local or remote) directly to the mailbox of the user who requested recovery. The user can then select what he or she needs. System requirements The following table outlines the requirements needed on the Exchange server: Supported Exchange Servers Version and Service Pack Information Microsoft Exchange 2003 No exchange packs are required. Supports stand-alone or multi-node Microsoft cluster Microsoft Exchange 2007 Windows 2003 (64-bit) Windows 2008 (64-bit) General Requirements Your Microsoft Exchange Server must have an IPStor SAN Client or FalconStor Intelligent Management Agent (IMA) installed. Your Microsoft Exchange Server must have the Snapshot Agent for Microsoft Exchange and the Snapshot Agent for Windows filesystems installed. FalconStor recommends that you have a minimum of two disks (one for the database and one for the logs) or a maximum of three disks/luns for the Exchange database and logs. The EDB and STM database files must be on the same disk/lun. In addition, Log and Sys should be on a single disk/ LUN or recovery will take longer. Recovery Agents User Guide 4

9 Message Recovery for Microsoft Exchange Install the software Best practice is to have the database and logs on separate disks. However, if you must keep both on one disk, Remote Recovery requires that the logs and system directory exist in either the first partition or in a unique subdirectory of a non-first partition Installation of MRE has the following requirements: MRE must be installed on an Exchange Server machine. You must be an administrator or have administrator privileges in order to install MRE. To install: 1. Insert the installation CD into your CD-ROM drive. 2. Select Install Products --> Install Host-Based Applications --> Install Message Recovery for Microsoft Exchange. 3. When prompted, enter your license keycode. The MRE license must be activated (registered with FalconStor). If your computer has an Internet connection, the license is activated as soon as you enter your keycode and click Next. However, if your Internet connection is temporarily down or if your computer has no Internet connection, your license will not be activated. You must activate your license within 30 days so that you can continue to use the software. If your Internet connection is temporarily down, your license will typically be activated automatically the next time you run MRE, assuming you have an Internet connection then. Or, you can add your license through the SAN Disk Manager (the utility that is installed with IMA). If your computer has no Internet connection, you must perform offline activation. Refer to your SAN Disk Manager User Guide for more information. 4. When done, click Finish. Recovery Agents User Guide 5

10 Message Recovery for Microsoft Exchange Recovery procedure on Microsoft Exchange 2007 This section describes how to recover messages from user mailboxes on Microsoft Exchange MRE includes an easy-to-use wizard that enables administrators to recover mailboxes from local Exchange 2007 servers and remote Exchange 2007 servers that are in the same Exchange Administrative Group. You must be a local administrator and a full Domain Exchange administrator in order to recover mailboxes. If you want to pre-configure MRE to launch from a non Exchange Domain Administrator user, refer to LaunchMRMEAsUser utility on Exchange 2007 on page 13. Be sure to log into Windows with the same account with which you are doing the recovery. 1. Launch the Message Recovery for Microsoft Exchange Console on the Exchange Server (Start menu --> Programs --> FalconStor --> Tools --> Message Recovery for Microsoft Exchange). 2. From the menu, select File --> Recover using a Recovery Storage Group. This launches the RSG recovery wizard. If you have previously recovered a mailbox store, it must be unmounted before you can continue. The wizard will prompt you to unmount it. 3. Enter the domain and user authentication information needed to log into the Exchange Server and access its Active Directory configuration. Root Domain Name - Exchange Server domain. Recovery Agents User Guide 6

11 Message Recovery for Microsoft Exchange Domain Server Name - Domain controller for the Active Directory tree. You must enter the server name, not an IP address. User Name/User Password - This login user must have rights to access and export Exchange Server objects such as, Storage Group objects, Mailbox objects, and Exchange users objects. Login User Domain - Domain for the user account specified above. After logging into the Active Directory Tree, a list of Mailbox stores will be available for selection as shown on the screen below. 4. Select the mailbox store you wish to recover. 5. Click the Create RSG tab if you have not already created a Recovery Storage Group. The Create Recovery Storage Group screen displays. 6. Enter the RSG name. 7. Once the RSG group has been created, click Next. Recovery Agents User Guide 7

12 Message Recovery for Microsoft Exchange The Mailbox Restore Selections screen displays. The Restore now radio button is selected by default. 8. Select the mailbox to restore from the drop down menu. 9. Select whether you want to merge the restored with your existing or copy the restored to a folder. If you choose to copy the to a folder, enter the folder name. Depending upon the size of the mailbox, the restore operation can take a while. If you would like to see the restore progress, check the Show restore output screen during restore checkbox. Click Mount the backup image only radio button if you will be using another utility to restore . Recovery Agents User Guide 8

13 Message Recovery for Microsoft Exchange 10. Select any appropriate options or filters for the restore. You can filter by date and by text contained in the subject or body. Each filter further restricts the selection. 11. Enter storage server login information. You need to log into the IPStor server which contains the TimeMarks for the mailboxes to be recovered. This can be a primary IPStor server or a replica IPStor server. If you are using IPStor version 4.5 or above, indicate the protocol to use. Recovery Agents User Guide 9

14 Message Recovery for Microsoft Exchange 12. If you are recovering from a remote Exchange Server, select the snapshot group that contains the mailbox to be recovered and select the appropriate SAN Resource used for the storage of each Exchange component. Recovery Agents User Guide 10

15 Message Recovery for Microsoft Exchange 13. Select the TimeMark from which you want to recover. It is recommended that you select a TimeMark indicated as quiescent. 14. Confirm all information and then click Finish to mount the TimeMark to the RSG. The TimeMark will be mounted using the next available drive letter(s) and to mountpoints if you are using the Mountpoint feature. Refer to Mountpoint Options on page 21 for additional information. Recovery Agents User Guide 11

16 Message Recovery for Microsoft Exchange Wait for the TimeView to mount. It may take a few minutes to complete this process. 15. Click Finish when you see a screen similar to the following: Cleanup on Microsoft Exchange 2007 Cleanup for Exchange 2007 includes removing the RSG mailbox and Group. The cleanup process occurs automatically when you start another recovery or exit the application. To run cleanup manually, select Tools > Advanced > Dismount RSG Backup image. Recovery Agents User Guide 12

17 LaunchMRMEAsUser utility on Exchange 2007 Message Recovery for Microsoft Exchange The LaunchMRMEAsUser utility allows Exchange Administrators to pre-configure MRME to launch with Exchange Domain rights from a lower level login. Parameters & Options Required Parameters -a[application] -x[application] Description If specified, the named application will be launched. If not specified, the default Message Recovery for Microsoft Exchange (MRME) application will be launched. Clears the saved user credentials for the named Application. If not specified, the default MRME application user credentials are cleared. Options -d<exchange Domain> -u<exchange Domain User> -p<exchange Domain User Password> -c<command Arguments> -z Silent mode -? Help If specified, the Exchange Domain is used for this run and saved for the next run of the specified application. If not specified, the previously saved Exchange Domain for the specified application is used. If specified, the Exchange Domain User is used for this run and saved for the next run of the specified application. If not specified, the previously saved Exchange Domain User for the specified application is used. If specified, the Exchange Domain User Password is used for this run, encrypted, and saved for the next run of the specified application. If not specified, the previously saved Exchange Domain User Password for the specified application is used. The application is launched with the specified command arguments. Recovery Agents User Guide 13

18 Message Recovery for Microsoft Exchange Usage Examples command LaunchMRMEAsUser Utility -a LaunchMRMEAsUser Utility -a - dexchdomain.com -uexchuser - pexchpassword LaunchMRMEAsUser Utility - ammc.exe -c"c:\rsg.msc" LLauncheMRMEAsUser -x result Launches "C:\Program Files <x86> \FalconStor\MRME\ExRecoverUI.exe" with the saved Exchange Domain User credentials for: "C\Program Files <x86>\falconstor\mrme\exrecoverui.exe" Launches "C:\Program Files <x86> \FalconStor\MRME\ExRecoverUI.exe" with the following user credentials: Domain:ExchDomain.com User:ExchUser Password:ExchPassword The ExchDomain.com, Exchuser, and ExchPassword are then encrypted and saved for future executions of "C:\Program Files <x84>\falconstor\mrme\exrecoverui.exe" Launches "mmc.exe c:\rsg.msc" with the saved Exchange Domain User Credentials for "mmc.exe" Clears the User Credentials for: "C:\Program Files <x86> \FalconStor\MRME\ExRecoverUI.exe" Recovery Agents User Guide 14

19 Message Recovery for Microsoft Exchange Recovery procedure on Microsoft Exchange 2003 Minimal configuration is required to make Message Recovery for Microsoft Exchange (MRE) work in your environment. MRE uses the Exchange Recovery Storage Group (RSG) to hold recovered data. Prior to recovery, you must create a RSG in your Exchange System Manager. Refer to the Recover Mailboxes on Microsoft Exchange 2003 chapter for details. MRE includes an easy-to-use wizard that enables administrators to recover mailboxes from local Exchange 2003 servers and remote Exchange 2003 servers that are in the same Exchange Administrative Group. You must be a local administrator and a full Exchange administrator in order to recover mailboxes. If you want to pre-configure MRE to launch from a non Exchange Domain Administrator user, refer to LaunchMRMEAsUser utility on Exchange 2007 on page 13. Be sure to log into Windows with the same account with which you are doing the recovery. 1. Launch the Message Recovery for Microsoft Exchange Console on the Exchange Server (Start menu --> Programs --> FalconStor --> Tools --> Message Recovery for Microsoft Exchange). 2. From the menu, select File --> Recover using a Recovery Storage Group. This launches the RSG recovery wizard. If you have previously recovered a mailbox store, it must be unmounted before you can continue. The wizard will prompt you to unmount it. Select Yes to automatically delete any previous backup image and proceed. Recovery Agents User Guide 15

20 Message Recovery for Microsoft Exchange 3. Enter the domain and user authentication information needed to log into the Exchange Server and access its Active Directory configuration. Root Domain Name - Exchange Server domain. Domain Server Name - Domain controller for the Active Directory tree. You must enter the server name, not an IP address. User Name/User Password - This login user must have rights to access and export Exchange Server objects such as, Storage Group objects, Mailbox objects, and Exchange users objects. Login User Domain - Domain for the user account specified above. After logging into the Active Directory Tree, a list of Mailbox stores will be available for selection. Recovery Agents User Guide 16

21 Message Recovery for Microsoft Exchange 4. Select the mailbox store where the mailbox to recover resides. Note: The RSG must have been pre-created for Exchange Enter the storage server login information. You need to log into the IPStor server which contains the TimeMarks for the mailboxes to be recovered. This can be a primary IPStor server or a replica IPStor server. If you are using IPStor version 4.5 or above, indicate the protocol to use. Recovery Agents User Guide 17

22 Message Recovery for Microsoft Exchange 6. If you are recovering from a remote Exchange Server, select the snapshot group that contains the mailbox to be recovered and select the appropriate SAN Resource used for the storage of each Exchange component. 7. Select the TimeMark from which you want to recover. It is recommended that you select a TimeMark indicated as quiescent Recovery Agents User Guide 18

23 Message Recovery for Microsoft Exchange 8. Confirm all information and then click Finish to mount the TimeMark to the RSG. The TimeMark will be mounted using the next available drive letters. Wait for the TimeView to mount. It will take a few minutes to complete this process. Recovery Agents User Guide 19

24 Message Recovery for Microsoft Exchange 9. Click Finish when you see a screen similar to the following: 10. Launch the Exchange System Manager. You can now see the recovered mailbox store under the RSG. If you do not see it, click F5 to refresh. 11. Right-click on the mailbox store and select Mount Store. Ignore the Exchange warning that appears as MRE has already validated the image. Click Yes to continue. 12. Click F5 to refresh the screen and see the recovered mailboxes listed beneath the mailbox store. 13. If your Exchange 2003 system has Service Pack 1 or later installed, expand the mailstor tree under the Recovery Storage Group, right-click on a mailbox in the right frame and select Exchange Tasks. If you are using a pre-service Pack 1 version of Exchange 2003, you must download the exmerge tool from Microsoft s web site. This tool allows you to extract mail from a selected mailbox into a PST file. 14. Follow the steps in the Exchange Task wizard to copy or merge the data from the recovered mailbox. Merging data adds items from the mounted TimeMark to the current mailbox. Duplicate items are not merged. If the recovered mailbox contains folders not present in the current mailbox, they will be created. Copying data copies all items from the recovered mailbox to a separate recovery location in the current mailbox. The contents of current folders will not be changed. 15. Have the user check the mailbox in his/her client (i.e. Microsoft Outlook). Recovery Agents User Guide 20

25 Message Recovery for Microsoft Exchange If the recovered mailbox was copied, there will be a folder called Recovered Data <date>. All of the recovered information can be found beneath this object. Cleanup on Microsoft Exchange 2003 Advanced features Mountpoint Options After you have finished recovering messages for one or more mailboxes, you should delete the recovered mailbox store from the RSG. To do this, right-click on the mailbox store and select Delete. If desired, you can also delete the RSG itself. When you exit MRE or start a new recovery wizard, you have the choice of deleting the existing TimeView that was mounted. If you choose Yes, MRE will disconnect the TimeView and delete it from the IPStor Server. While the TimeView is deleted, all of your TimeMarks are retained. This section describes the advanced features available in the Message Recovery for Microsoft Exchange (MRE) console. The mountpoint options feature allows you to select mount points instead of drive letters during message recovery. To select mountpoint options, select Options --> Mountpoint Options. Recovery Agents User Guide 21

26 Message Recovery for Microsoft Exchange Trace log The Trace log is a diagnostic tool used by your Technical Support team to help solve system problems. Each Trace log contains technical information about your system as well as system messages. You should not turn the Trace log on unless you are requested to do so by your Technical Support representative. To turn the Trace Log on, select Options --> Trace. To view the Trace Log, select View --> Log. Recovery Agents User Guide 22

27 Message Recovery for Microsoft Exchange DiskSafe priority Start/stop Exchange MRE enables recovery of Exchange 2003 mailboxes when the Exchange database is stored on IPStor-managed disk. With Exchange 2003, if the server has local, direct-attached storage, MRE enables recovery of Exchange mailboxes that have been replicated to IPStor-managed disk by DiskSafe. There may be instances where the Exchange database is stored on IPStormanaged disk AND DiskSafe is used to replicate data to another IPStor-managed disk. By default, MRE will assume that the IPStor-managed disk containing the primary Exchange database is used for TimeMarks. If this is not the case, you must tell MRE to use the DiskSafe replica disk. To do this, select Options --> DiskSafe Priority. You can start or stop Exchange services on the local Exchange Server from within the MRE. Note: The feature is not applicable for cluster servers. Manual RSG recovery To do this, select Tools --> Start Exchange (or Stop Exchange). MRE includes an easy-to-use wizard that enables administrators to recover mailboxes from local and remote Exchange 2003 servers. Refer to Recovery procedure on Microsoft Exchange 2003 for more information. However, there may be advanced configurations for which the wizard will be unable to automatically detect the logical resources containing the Exchange database. For example, if your Exchange system is not connected directly to the storage server that contains your backup images (such as a remote replica server), MRE will be unable to identify the logical resources and map the TimeMarks. For these types of configurations, MRE includes tools that let you manually log in to the storage server, manually select TimeMarks, and manually validate and mount the mailbox store to the RSG. To run a manual recovery: 1. Select Tools --> Advanced --> Mount RSG Group Backup Image or select Mount Single Backup Image if you have not used Snapshot Groups and your entire database, logs, and system directory are all on a single SAN disk. Log in to your storage server. Recovery Agents User Guide 23

28 Message Recovery for Microsoft Exchange Mount single backup image Enter the Exchange Server name and select the Snapshot Group that contains the mailbox to be recovered. Select the logical SAN Resource containing the database, select the corresponding database path, a drive letter for the RSG database, and select a TimeMark from the list. This mounts the TimeMark and assigns it to the Exchange Server. Select the logical SAN Resource containing the logs, select the corresponding log path, and select a drive letter for the RSG logs. You do not have to select a TimeMark for the logs because the Snapshot Group maintains a relationship between the TimeMark you selected for the database and the corresponding TimeMark for the logs. 2. Select Tools --> Advanced --> Validate RSG Group Backup Image. Select the RSG database path and RSG log path you entered in the first step and enter the corresponding logfile base name for the storage group. The system will then run a quick integrity check. 3. Select Tools --> Advanced --> Prepare RSG for Message Recovery. Enter the domain and user authentication information needed to log into the Exchange Server and access its Active Directory configuration. Select the mailbox store containing the mailbox to recover, enter the Exchange Server name, select the RSG, select the path for the RSG database and the corresponding stream (.stm) file. The recovery mailbox store will be created. 4. Launch the Exchange System Manager, mount the store, and use Exchange Tasks to copy or merge the data from the recovered mailbox. Dismount RSG backup The SSG and advanced RSG recovery wizards assume that you have used Snapshot Groups for your Exchange mailbox database and your Exchange mailbox log. If you have not used Snapshot Groups and your entire database, logs, and system directory are all on a single SAN disk, select Tools --> Advanced --> Mount Single Backup Image instead. Before you recover a new backup image, you will be prompted to delete any existing backup images.to delete the backup image manually, go to Tools -> Advanced -> Dismount RSG Group Backup. This option will also delete the RSG mailbox and group for Microsoft Exchange Recovery Agents User Guide 24

29 Message Recovery for Microsoft Exchange Restore from RSG backup image In the event a restore did not recover as expected, you may restore the backup image again if you have not deleted the image. To restore from a RSG backup image, go to Tools -> Advanced -> Restore from RSG Backup Image. The Exchange Server Login Information screen will display and you can rerun the recovery. This option is only available for Microsoft Exchange Recovery Agents User Guide 25

30 Message Recovery for Microsoft SQL User Guide Message Recovery for Lotus Notes /Domino Message Recovery for Lotus Notes/Domino (MRN) works to protect and restore Notes databases that are stored on IPStor -managed disks. IPStor and TimeMark work in conjunction with the FalconStor Snapshot Agent for Lotus Notes to take scheduled point-in-time snapshot images of the Notes databases that are stored on IPStor-managed disk. The Snapshot Agent gives the snapshot images point-in-time consistency and transactional integrity. If the server has local, direct-attached storage and you are using FalconStor DiskSafe to protect the Notes databases, DiskSafe works directly with the Snapshot Agent for Lotus Notes to replicate point-in-time snapshot images to IPStor-managed disk. When you need to recover a mailbox, MRN uses the Notes transaction log along with IPStor s snapshot images so that mailboxes can be easily and quickly recovered to any point in time. The administrator runs MRN on the local Notes Server and recovers individual mailboxes directly to the mailbox of the user who requested recovery. The user can then select what he or she needs. Recovery Agents User Guide 26

31 Message Recovery for Lotus Notes /Domino System requirements Lotus Notes Server MRN supports Lotus Notes version Your Lotus Notes Server must have an IPStor SAN Client or FalconStor Intelligent Management Agent (IMA) installed and should have the Snapshot Agent for Lotus Notes and the Snapshot Agent for Windows File System installed. Your Notes database file and transaction log should be on separate disks/ LUNs. IPStor Server Your IPStor Server must have TimeMark enabled. In the IPStor Console, you should create a group for your Notes mailbox database and your Notes mailbox log. Be sure to enable TimeMark for this group. This will keep your files in sync for recovery purposes. Refer to your IPStor User Guide for more information. Do not use any spaces in group names or for your device names. Remember that in order to recover user mailboxes with as much granularity as possible, you should configure TimeMark to regularly take point-in-time images of your Notes Server. We recommend taking at least one TimeMark per day. Install the software Installation of MRN has the following requirements: MRN has to be installed on a Notes Server machine. You must be an administrator or have administrator privileges in order to install MRN. To install: 1. Insert the installation CD into your CD-ROM drive. 2. Select Install Products --> Install Host-Based Applications --> Install Message Recovery for Lotus Notes. 3. When prompted, enter your license keycode. The MRN license must be activated (registered with FalconStor). If your computer has an Internet connection, the license is activated as soon as you enter your keycode and click Next. However, if your Internet connection is temporarily down or if your computer has no Internet connection, your license will not be activated. You must activate your license within 30 days so that you can continue to use the software. If your Internet connection is temporarily down, your license will typically be activated automatically the next time you run MRN, assuming you have an Internet connection then. Or, you can add your license through the SAN Disk Manager (the utility that is installed with IMA). Recovery Agents User Guide 27

32 Message Recovery for Lotus Notes /Domino Launch MRN If your computer has no Internet connection, you must perform offline activation. Refer to your SAN Disk Manager User Guide for more information. 4. When done, click Finish. This section explains how to launch MRN and change system settings. To start MRN select Start menu --> Programs --> FalconStor --> Tools --> Message Recovery for Lotus Notes Domino. The Console is displayed: A list of jobs that have been run previously is listed on the right side. To see more details about a job, highlight the job. By default, the last 20 jobs will be displayed. To change the number of jobs that are displayed, refer to the Change system settings section. The status of each job can be: Successful - Recovery was successful Cancelled - Cancelled by the user Failed - Recovery failed Recovery Agents User Guide 28

33 Message Recovery for Lotus Notes /Domino Change system settings To change system settings, highlight the Settings icon in the tree. Here you can change the number of jobs that will be listed on the main Console screen. You can also turn the system s Trace Log on or off. For more information about when you would turn the Trace Log on, refer to the Trace log section under Advanced features. Recovery Agents User Guide 29

34 Message Recovery for Lotus Notes /Domino Recovery MRN includes an easy-to-use wizard that enables administrators to recover mailboxes from a local Notes server. Using this wizard, you select the mailbox(es) you want to recover and the point in time to which you want to recover. MRN then automatically locates the correct TimeMark and, using the Notes transaction log, mounts a TimeView so that the data can be recovered. You must be a local administrator and a full Notes administrator in order to recover mailboxes. 1. Launch the MRN Console on the Notes Server. 2. From the menu, select File --> Automated Recovery. If you have previously recovered a mailbox, it must be unmounted before you can continue. The wizard will prompt you to unmount it. 3. Enter IPStor server login information. You need to log into the IPStor server which contains the TimeMarks for the mailboxes to be recovered. This can be a primary IPStor server or a replica IPStor server. This IPStor server must be a primary Lotus Notes machine. It cannot be a Lotus Notes replica machine (a machine to which Lotus Notes replicates data). The default Client Host Name comprises the SAN client machine name and the IMA host name in the format machine name[storage user login name]. Prior to IPStor 5.1, the Client Host Name was the machine name. Recovery Agents User Guide 30

35 Message Recovery for Lotus Notes /Domino 4. Select the mailbox(es) you want to recover. The path to the database is automatically selected for you. You can select multiple mailboxes to recover. Indicate if you want to generate a new replication ID for each recovered mailbox. If you generate a new replication ID, Notes will not replicate the mailbox. If you are only recovering specific items from the mailbox, you will want to generate a new replication ID because you do not want the older, recovered mailbox to overwrite the existing replica. If you are overwriting an entire mailbox, you may want to use the mailbox s existing ID so that Notes will replicate the data. Select a temporary location for the restored mailbox. Recovery Agents User Guide 31

36 Message Recovery for Lotus Notes /Domino 5. Select the point-in-time to which you want to recover. If you are trying to find a deleted , select a time prior to when the was deleted. You can either type in a specific time or you can pick a specific TimeMark. If you select a specific time, MRN will select the most appropriate TimeMark for you. 6. Confirm all information and then click Finish. Recovery Agents User Guide 32

37 Message Recovery for Lotus Notes /Domino It can take a few moments while the TimeView(s) are being mounted. 7. Click Finish when you see a screen similar to the following: Afterwards, there are several ways to get missing back to its owner. The administrator can open the NSF file into Notes and the whole NSF file or just the missing (s) back to its owner. The administrator can also share out the NSF file so that the owner can open the NSF file and the whole NSF file or just the missing (s) back to himself/herself. Clean up Notes When you exit MRN or start a new recovery wizard, you have the choice of deleting the existing TimeView that was mounted. If you choose Yes, MRN will delete it from the IPStor Server. While the TimeView is deleted, all of your TimeMarks are retained. Recovery Agents User Guide 33

38 Message Recovery for Lotus Notes /Domino Advanced features Trace log DiskSafe priority Clean up TimeViews This section describes the advanced features available in the Message Recovery for Lotus Notes /Domino (MRN) console. The Trace log is a diagnostic tool used by your Technical Support team to help solve system problems. Each Trace log contains technical information about your system as well as system messages. You should not turn the Trace log on unless you are requested to do so by your Technical Support representative. To turn the Trace Log on, highlight the Settings icon in the tree and select Trace On. To view the Trace Log, select View --> Log. MRN enables recovery of Notes mailboxes when the Notes database is stored on IPStor-managed disk. If the server has local, direct-attached storage, MRN enables recovery of Notes mailboxes that have been replicated to IPStor-managed disk by DiskSafe. There may be instances where the Notes database is stored on IPStor-managed disk AND DiskSafe is used to replicate data to another IPStor-managed disk. By default, MRN will assume that the IPStor-managed disk containing the primary Notes database is used for TimeMarks. If this is not the case, you must tell MRN to use the DiskSafe replica disk. To do this, select Options --> DiskSafe Priority. When you exit MRN or start a new recovery wizard, you have the choice of deleting the existing TimeView that was mounted. To manually delete the TimeView, select Tools --> Clean up TimeView. When you delete a TimeView, MRN deletes it from the IPStor Server. While the TimeView is deleted, all of your TimeMarks are retained. Recovery Agents User Guide 34

39 Message Recovery for Lotus Notes /Domino Manual recovery There are advanced configurations for which the wizard will be unable to automatically detect the logical resources containing the Notes database. For example, if your Notes system is not connected directly to the storage server that contains your backup images (such as a remote replica server), MRN will be unable to identify the logical resources and map the TimeMarks. For these types of configurations, MRN includes a tool that lets you manually log in to the storage server and manually select TimeMarks. To run a manual recovery: 1. Select Tools --> Advanced --> Manual Recovery. 2. Log in to your storage server. 3. Select the mailbox(es) you want to recover. Select the database file that contains the mailbox(es) to be recovered. Indicate if you want to generate a new replication ID for each recovered mailbox. If you generate a new replication ID, Notes will not replicate the mailbox. If you are only recovering specific items from the mailbox, you will want to generate a new replication ID because you do not want the older, recovered mailbox to overwrite the existing replica. If you are overwriting an entire mailbox, you may want to use the mailbox s existing ID so that Notes will replicate the data. Select a temporary location for the restored mailbox. 4. Select the disk that contains the Notes data directory and then select the TimeMark to which you want to recover. 5. Select the disk that contains the Notes log directory and then select the TimeMark to which you want to recover. 6. Select the point-in-time to which you want to recover. If you are trying to find a deleted , select a time prior to when the was deleted. 7. Confirm all information and then click Finish. 8. Click Finish when you see the Recovery completed successfully screen. Afterwards, there are several ways to get missing back to its owner. The administrator can open the NSF file into Notes and the whole NSF file or just the missing (s) back to its owner. The administrator can also share the NSF file so that the owner can open the NSF file and the whole NSF file or just the missing (s) back to himself/herself. Recovery Agents User Guide 35

40 Message Recovery for Microsoft SQL User Guide Database Recovery for Microsoft SQL Server FalconStor s Database Recovery for Microsoft SQL Server expedites database recovery by enabling IT administrators to quickly recover a database from point-intime snapshot images of their SQL database. The recovery method you will use depends upon the SQL recovery model that your database uses, Full Recovery Model" or Simple Recovery Model. The Full Recovery Model maintains the transaction log history, which records all changes to the database. For this reason, the Full Recovery Model" allows you to recover to any point in time, whereas the Simple Recovery Model" only allows you to roll back to the time of a scheduled TimeMark. Therefore, to take full advantage of this recovery too, at least one of your databases should be using the Full Recovery Model. This recovery tool integrates with your IPStor server to restore snapshot images of the SQL databases that are stored on IPStor-managed disks. IPStor TimeMarks work in conjunction with the Snapshot Agents to take scheduled snapshot images of the SQL databases. The Snapshot Agents give the snapshot images point-in-time consistency and transactional integrity. This recovery tool also integrates with DiskSafe to protect SQL databases that use local direct-attached storage. DiskSafe works directly with the Snapshot Agents to provide point-in-time snapshot images. Recovery Agents User Guide 36

41 Database Recovery for Microsoft SQL Server System requirements Database Recovery for Microsoft SQL supports the following: Microsoft SQL Server 2005 (32-bit and 64-bit) Microsoft SQL Server 2003 (32-bit and 64-bit) This recovery tool must be run on the SQL Server machine because certain configuration information is maintained during snapshots. Restoring to a different machine is not supported. The Intelligent Management Agent (IMA) must also be installed on the SQL Server. It is recommended that you have three disks if you will be performing transaction log backups. This will ensure the fastest possible restore. A separate disk should be used for each of the following: Database Transaction log Transaction log backups TimeMark must be enabled on your storage server. Remember that in order to recover your database with as much granularity as possible, you should configure TimeMark to regularly take point-in-time images of your server. The Snapshot Agent for Microsoft SQL Server and the Snapshot Agent for Windows file systems must be installed. In the storage server console, you must create a group for your SQL database, log, and backups. The group name cannot contain any spaces. TimeMark and Snapshot Notification must be enabled for your device group. This will keep your files in sync for recovery purposes. You must be an administrator or have administrator privileges in order to install and run this recovery tool. You should have a working knowledge of Microsoft SQL backup and restore processes prior to using this recovery tool. Recovery Agents User Guide 37

42 Database Recovery for Microsoft SQL Server Install the software To install Database Recovery for Microsoft SQL: 1. Insert the installation CD into your CD-ROM drive. If the setup utility does not start automatically, browse to the CD root directory and click setup.exe to launch the InstallShield wizard. 2. Read and accept the license agreement to continue installation. 3. Enter your user name and the name of your company. 4. Click Next to accept the default installation destination folder or browse to install to a different folder. 5. When prompted, enter your license keycode. 6. When done, click Finish. Recovery Agents User Guide 38

43 Database Recovery for Microsoft SQL Server The console To run the console as a standalone application, select Start --> Programs --> FalconStor --> Database Recovery for Microsoft SQL. An application window similar to the following appears: To access the console via Computer Management console, click Administrative Tools --> Computer Management, expand the Storage node in the left navigation pane, and click the Database Recovery for Microsoft SQL node. Note: This method of launching the console is not available if you are running the 32-bit version of this product on a 64-bit machine. The Console is divided into two panes. The left pane contains a navigation tree with nodes that you can click, expand, or collapse. The root node is the Database Recovery for Microsoft SQL node. When you highlight a node in the navigation tree, the right pane displays associated information. For example, when you highlight the Storage Servers node, the right pane displays information about your storage servers. Recovery Agents User Guide 39

44 Database Recovery for Microsoft SQL Server The menus If you display the Console through Computer Management, the menus at the top of the application window provide access to several functions that are common to all Microsoft Management Console-based applications, such as exiting the application. The common functions are available via the File, Action, View, Window, and Help menus. Functions that are specific to Database Recovery for Microsoft SQL typically appear in the Action menu. The Action menu is context-sensitive; the items that appear here change, depending on which node has focus. For example, when you click the Storage Servers node, the Action menu displays. You can also access Database Recovery for Microsoft SQL functions by right-clicking the elements on the screen. Add and connect storage servers The first time you start the application, the system will scan and import all storage servers identified by the IMA Client. These storage servers will be listed in the Database Recovery for Microsoft SQL Console. After your first backup, all backed up databases are listed. If you add a storage server directly in IMA, it will be imported into Database Recovery for Microsoft SQL the next time you click the Storage Servers node. If you add a server directly in Database Recovery for Microsoft SQL, the server will appear in both IMA and in Database Recovery for Microsoft SQL. Note: If a server is displayed with a red line, the server could be missing credentials or it could be offline. Check the Status field for more details. Add a new storage server If the server is missing credentials, you can add credentials on the server s properties page. Refer to If your server s status displays No Credentials, select the Authentication tab and right-click on the unauthenticated server and select Properties. on page 43 for more information. If you do not see your storage server displayed in the Servers list, you can add a new server. To add a server: 1. Navigate to Action --> New Storage Server from the main menu. Alternately, you can right-click on Storage Servers and select New Storage Server. Recovery Agents User Guide 40

Snapshot Agents USER GUIDE

Snapshot Agents USER GUIDE Snapshot Agents USER GUIDE FalconStor Snapshot Agents User Guide User Guide content for individual agents may change between major product versions of FalconStor CDP/NSS in order to reflect agent updates

More information

Exchange Server Backup and Restore

Exchange Server Backup and Restore WHITEPAPER BackupAssist Version 6 www.backupassist.com Cortex I.T. 2001-2007 2 Contents 1. Introduction... 3 1.1 Overview... 3 1.2 Requirements... 3 1.3 Requirements for remote backup of Exchange 2007...

More information

SonicWALL CDP 5.0 Microsoft Exchange InfoStore Backup and Restore

SonicWALL CDP 5.0 Microsoft Exchange InfoStore Backup and Restore SonicWALL CDP 5.0 Microsoft Exchange InfoStore Backup and Restore Document Scope This solutions document describes how to configure and use the Microsoft Exchange InfoStore Backup and Restore feature in

More information

BackupAssist v6 quickstart guide

BackupAssist v6 quickstart guide New features in BackupAssist v6... 2 VSS application backup (Exchange, SQL, SharePoint)... 3 System State backup... 3 Restore files, applications, System State and mailboxes... 4 Fully cloud ready Internet

More information

Exchange Mailbox Protection

Exchange Mailbox Protection User Guide This guide applies to Windows Server 2008 and later. For Windows Server 2003, refer to the Exchange Server Protection whitepaper. BackupAssist User Guides explain how to create and modify backup

More information

BackupAssist v6 quickstart guide

BackupAssist v6 quickstart guide Using the new features in BackupAssist v6... 2 VSS application backup (Exchange, SQL, SharePoint)... 2 Backing up VSS applications... 2 Restoring VSS applications... 3 System State backup and restore...

More information

Attix5 Pro Plug-ins. V6.2 User Manual. Cover. for Microsoft Windows. Your guide to installing and using Attix5 Pro plug-ins. Last updated: 2011/10

Attix5 Pro Plug-ins. V6.2 User Manual. Cover. for Microsoft Windows. Your guide to installing and using Attix5 Pro plug-ins. Last updated: 2011/10 Attix5 Pro Plug-ins V6.2 User Manual Cover for Microsoft Windows Your guide to installing and using Attix5 Pro plug-ins. Last updated: 2011/10 SERVER EDITION V6.0 for MICROSOFT WINDOWS Copyright Notice

More information

System Protection for Hyper-V Whitepaper

System Protection for Hyper-V Whitepaper Whitepaper Contents 1. Introduction... 2 Documentation... 2 Licensing... 2 Hyper-V requirements... 2 Definitions... 3 Considerations... 3 2. About the BackupAssist Hyper-V solution... 4 Advantages... 4

More information

DiskSafe User Guide DiskSafe version 4.00 for Windows DiskSafe version 3.63 for Linux DiskSafe System Recovery version 3.70

DiskSafe User Guide DiskSafe version 4.00 for Windows DiskSafe version 3.63 for Linux DiskSafe System Recovery version 3.70 DiskSafe USER GUIDE DiskSafe User Guide DiskSafe version 4.00 for Windows DiskSafe version 3.63 for Linux DiskSafe System Recovery version 3.70 User Guide content may change between major product versions

More information

System Protection for Hyper-V User Guide

System Protection for Hyper-V User Guide User Guide BackupAssist User Guides explain how to create and modify backup jobs, create backups and perform restores. These steps are explained in more detail in a guide s respective whitepaper. Whitepapers

More information

Exchange Granular Restore User Guide

Exchange Granular Restore User Guide User Guide Contents 1. overview... 2 2. Backup considerations... 3 Exchange VM Detection... 3 VSS Application backups... 3 Restore vs. Recovery... 3 Backup user identity... 3 3. Creating an Exchange backup...

More information

Direct Storage Access Using NetApp SnapDrive. Installation & Administration Guide

Direct Storage Access Using NetApp SnapDrive. Installation & Administration Guide Direct Storage Access Using NetApp SnapDrive Installation & Administration Guide SnapDrive overview... 3 What SnapDrive does... 3 What SnapDrive does not do... 3 Recommendations for using SnapDrive...

More information

Backup and Disaster Recovery Restoration Guide

Backup and Disaster Recovery Restoration Guide Backup and Disaster Recovery Restoration Guide Page 1 Table of Contents Table of Contents...2 Terms of Use...3 BDR...4 Creating Point-in-Time Restoration Volumes...4 Mounting a Restoration Volume...4 Dismounting

More information

Exchange Granular Restore Instructional User Guide

Exchange Granular Restore Instructional User Guide Exchange Granular Restore Instructional User Guide www.backup-assist.ca Contents 1. Exchange Granular Restore overview... 2 2. Creating an Exchange backup... 3 3. Exchange Granular Restore... 6 Step 1

More information

Features - Microsoft Data Protection Manager

Features - Microsoft Data Protection Manager Page 1 of 63 Features - Microsoft Data Protection Manager TABLE OF CONTENTS OVERVIEW SYSTEM REQUIREMENTS - MICROSOFT DATA PROTECTION MANAGER INSTALLATION Install the Microsoft Data Protection Manager BACKUP

More information

Acronis Backup & Recovery 11.5. Backing Up Microsoft Exchange Server Data

Acronis Backup & Recovery 11.5. Backing Up Microsoft Exchange Server Data Acronis Backup & Recovery 11.5 Backing Up Microsoft Exchange Server Data Copyright Statement Copyright Acronis International GmbH, 2002-2012. All rights reserved. Acronis and Acronis Secure Zone are registered

More information

Exchange Granular Restore. User Guide

Exchange Granular Restore. User Guide User Guide Contents 1. overview... 2 2. Backup considerations... 3 Backup user identity... 3 Exchange VM Detection... 3 Restore vs. Recovery... 3 3. Creating an Exchange backup... 4 4.... 7 Step 1 - Locate

More information

Exchange Mailbox Protection Whitepaper

Exchange Mailbox Protection Whitepaper Exchange Mailbox Protection Contents 1. Introduction... 2 Documentation... 2 Licensing... 2 Exchange add-on comparison... 2 Advantages and disadvantages of the different PST formats... 3 2. How Exchange

More information

Lenovo Online Data Backup User Guide Version 1.8.14

Lenovo Online Data Backup User Guide Version 1.8.14 Lenovo Online Data Backup User Guide Version 1.8.14 Contents Chapter 1: Installing Lenovo Online Data Backup...5 Downloading the Lenovo Online Data Backup Client...5 Installing the Lenovo Online Data

More information

User Guide. CTERA Agent. August 2011 Version 3.0

User Guide. CTERA Agent. August 2011 Version 3.0 User Guide CTERA Agent August 2011 Version 3.0 Copyright 2009-2011 CTERA Networks Ltd. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission

More information

Archive Attender Version 3.5

Archive Attender Version 3.5 Archive Attender Version 3.5 Getting Started Guide Sherpa Software (800) 255-5155 www.sherpasoftware.com Page 1 Under the copyright laws, neither the documentation nor the software can be copied, photocopied,

More information

Administration GUIDE. Exchange Database idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233

Administration GUIDE. Exchange Database idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233 Administration GUIDE Exchange Database idataagent Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233 User Guide - Exchange Database idataagent Table of Contents Overview Introduction Key Features

More information

WhatsUp Gold v16.3 Installation and Configuration Guide

WhatsUp Gold v16.3 Installation and Configuration Guide WhatsUp Gold v16.3 Installation and Configuration Guide Contents Installing and Configuring WhatsUp Gold using WhatsUp Setup Installation Overview... 1 Overview... 1 Security considerations... 2 Standard

More information

QUANTIFY INSTALLATION GUIDE

QUANTIFY INSTALLATION GUIDE QUANTIFY INSTALLATION GUIDE Thank you for putting your trust in Avontus! This guide reviews the process of installing Quantify software. For Quantify system requirement information, please refer to the

More information

VERITAS Backup Exec TM 10.0 for Windows Servers

VERITAS Backup Exec TM 10.0 for Windows Servers VERITAS Backup Exec TM 10.0 for Windows Servers Quick Installation Guide N134418 July 2004 Disclaimer The information contained in this publication is subject to change without notice. VERITAS Software

More information

Moving the TRITON Reporting Databases

Moving the TRITON Reporting Databases Moving the TRITON Reporting Databases Topic 50530 Web, Data, and Email Security Versions 7.7.x, 7.8.x Updated 06-Nov-2013 If you need to move your Microsoft SQL Server database to a new location (directory,

More information

TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015

TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015 TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015 2201 Thurston Circle Bellevue, NE 68005 www.tigerpawsoftware.com Contents Tigerpaw Exchange Integrator Setup Guide v3.6.0... 1 Contents...

More information

VSS Backup Solution for Exchange Server 2007 and Symantec Backup Exec 12.5 using ETERNUS VSS Hardware Provider

VSS Backup Solution for Exchange Server 2007 and Symantec Backup Exec 12.5 using ETERNUS VSS Hardware Provider VSS Backup Solution for Exchange Server 2007 and Symantec Backup Exec 12.5 using ETERNUS VSS Hardware Provider System Configuration Guide November 2009 Fujitsu Limited Table of Contents 1. Executive Summary...

More information

SonicWALL CDP 5.0 Microsoft Exchange User Mailbox Backup and Restore

SonicWALL CDP 5.0 Microsoft Exchange User Mailbox Backup and Restore SonicWALL CDP 5.0 Microsoft Exchange User Mailbox Backup and Restore Document Scope This solutions document describes how to configure and use the Microsoft Exchange User Mailbox Backup and Restore feature

More information

GUARD1 PLUS SE Administrator's Manual

GUARD1 PLUS SE Administrator's Manual GUARD1 PLUS SE Administrator's Manual Version 4.4 30700 Bainbridge Road Solon, Ohio 44139 Phone 216-595-0890 Fax 216-595-0991 info@guard1.com www.guard1.com i 2010 TimeKeeping Systems, Inc. GUARD1 PLUS

More information

Hyper-V Protection. User guide

Hyper-V Protection. User guide Hyper-V Protection User guide Contents 1. Hyper-V overview... 2 Documentation... 2 Licensing... 2 Hyper-V requirements... 2 Windows Server 2012 Hyper-V support... 3 2. Hyper-V protection features... 3

More information

TSM for Windows Installation Instructions: Download the latest TSM Client Using the following link:

TSM for Windows Installation Instructions: Download the latest TSM Client Using the following link: TSM for Windows Installation Instructions: Download the latest TSM Client Using the following link: ftp://ftp.software.ibm.com/storage/tivoli-storagemanagement/maintenance/client/v6r2/windows/x32/v623/

More information

NovaBACKUP. User Manual. NovaStor / November 2011

NovaBACKUP. User Manual. NovaStor / November 2011 NovaBACKUP User Manual NovaStor / November 2011 2011 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications are subject to change without

More information

Installing LearningBay Enterprise Part 2

Installing LearningBay Enterprise Part 2 Installing LearningBay Enterprise Part 2 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 1 Please note that this document is one of three that details the process for installing LearningBay

More information

Acronis Backup & Recovery 11.5

Acronis Backup & Recovery 11.5 Acronis Backup & Recovery 11.5 Update 2 Backing Up Microsoft Exchange Server Data Copyright Statement Copyright Acronis International GmbH, 2002-2013. All rights reserved. Acronis and Acronis Secure Zone

More information

WhatsUp Gold v16.1 Installation and Configuration Guide

WhatsUp Gold v16.1 Installation and Configuration Guide WhatsUp Gold v16.1 Installation and Configuration Guide Contents Installing and Configuring Ipswitch WhatsUp Gold v16.1 using WhatsUp Setup Installing WhatsUp Gold using WhatsUp Setup... 1 Security guidelines

More information

Zen Internet. Online Data Backup. Zen Vault Professional Plug-ins. Issue: 2.0.08

Zen Internet. Online Data Backup. Zen Vault Professional Plug-ins. Issue: 2.0.08 Zen Internet Online Data Backup Zen Vault Professional Plug-ins Issue: 2.0.08 Contents 1 Plug-in Installer... 3 1.1 Installation and Configuration... 3 2 Plug-ins... 5 2.1 Email Notification... 5 2.1.1

More information

Administration GUIDE. SharePoint Server idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 201

Administration GUIDE. SharePoint Server idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 201 Administration GUIDE SharePoint Server idataagent Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 201 Getting Started - SharePoint Server idataagent Overview Deployment Configuration Decision Table

More information

Hyper-V Protection. User guide

Hyper-V Protection. User guide Hyper-V Protection User guide Contents 1. Hyper-V overview... 2 Documentation... 2 Licensing... 2 Hyper-V requirements... 2 2. Hyper-V protection features... 3 Windows 2012 R1/R2 Hyper-V support... 3 Custom

More information

4cast Client Specification and Installation

4cast Client Specification and Installation 4cast Client Specification and Installation Version 2015.00 10 November 2014 Innovative Solutions for Education Management www.drakelane.co.uk System requirements The client requires Administrative rights

More information

CA XOsoft Replication for Windows

CA XOsoft Replication for Windows CA XOsoft Replication for Windows Microsoft SQL Server Operation Guide r12.5 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the

More information

StarWind iscsi SAN Software: Implementation of Enhanced Data Protection Using StarWind Continuous Data Protection

StarWind iscsi SAN Software: Implementation of Enhanced Data Protection Using StarWind Continuous Data Protection StarWind iscsi SAN Software: Implementation of Enhanced Data Protection Using StarWind Continuous Data Protection www.starwindsoftware.com Copyright 2008-2011. All rights reserved. COPYRIGHT Copyright

More information

Restoring Exchange Server 2003 with NTBackup Version 1.00

Restoring Exchange Server 2003 with NTBackup Version 1.00 Restoring Exchange Server 2003 with NTBackup Version 1.00 Need to Know TM Exchange server holds all the email messages for network users. NTBackup software can backup the Exchange data for recovery. There

More information

Installation Instructions Release Version 15.0 January 30 th, 2011

Installation Instructions Release Version 15.0 January 30 th, 2011 Release Version 15.0 January 30 th, 2011 ARGUS Software: ARGUS Valuation - DCF The contents of this document are considered proprietary by ARGUS Software, the information enclosed and any portion thereof

More information

Mail Attender Version

Mail Attender Version Mail Attender Version Getting Started Guide Sherpa Software (800) 255-5155 www.sherpasoftware.com Page 1 Under the copyright laws, neither the documentation nor the software can be copied, photocopied,

More information

Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide

Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Windows 2000, Windows Server 2003 5.0 11293743 Veritas Cluster Server Database Agent for Microsoft SQL Configuration Guide Copyright

More information

Crystal Reports Installation Guide

Crystal Reports Installation Guide Crystal Reports Installation Guide Version XI Infor Global Solutions, Inc. Copyright 2006 Infor IP Holdings C.V. and/or its affiliates or licensors. All rights reserved. The Infor word and design marks

More information

MS Exchange Server Backup - User Guide

MS Exchange Server Backup - User Guide MS Exchange Server Backup - User Guide TABLE OF CONTENTS Introduction...2 Features...2 System Requirements...4 Exchange Server 2010... 4 Exchange Server 2007... 4 Exchange Server 2003... 4 Exchange Server

More information

NovaBACKUP. Storage Server. NovaStor / May 2011

NovaBACKUP. Storage Server. NovaStor / May 2011 NovaBACKUP Storage Server NovaStor / May 2011 2011 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications are subject to change without notice.

More information

Attix5 Pro Server Edition

Attix5 Pro Server Edition Attix5 Pro Server Edition V7.0.3 User Manual for Linux and Unix operating systems Your guide to protecting data with Attix5 Pro Server Edition. Copyright notice and proprietary information All rights reserved.

More information

EMC NetWorker Module for Microsoft Exchange Server Release 5.1

EMC NetWorker Module for Microsoft Exchange Server Release 5.1 EMC NetWorker Module for Microsoft Exchange Server Release 5.1 Installation Guide P/N 300-004-750 REV A02 EMC Corporation Corporate Headquarters: Hopkinton, MA 01748-9103 1-508-435-1000 www.emc.com Copyright

More information

WhatsUp Gold v16.2 Installation and Configuration Guide

WhatsUp Gold v16.2 Installation and Configuration Guide WhatsUp Gold v16.2 Installation and Configuration Guide Contents Installing and Configuring Ipswitch WhatsUp Gold v16.2 using WhatsUp Setup Installing WhatsUp Gold using WhatsUp Setup... 1 Security guidelines

More information

Acronis Backup & Recovery 11

Acronis Backup & Recovery 11 Acronis Backup & Recovery 11 Quick Start Guide Applies to the following editions: Advanced Server Virtual Edition Advanced Server SBS Edition Advanced Workstation Server for Linux Server for Windows Workstation

More information

Tharo Systems, Inc. 2866 Nationwide Parkway P.O. Box 798 Brunswick, OH 44212 USA Tel: 330.273.4408 Fax: 330.225.0099

Tharo Systems, Inc. 2866 Nationwide Parkway P.O. Box 798 Brunswick, OH 44212 USA Tel: 330.273.4408 Fax: 330.225.0099 Introduction EASYLABEL 6 has several new features for saving the history of label formats. This history can include information about when label formats were edited and printed. In order to save this history,

More information

Bitrix Site Manager ASP.NET. Installation Guide

Bitrix Site Manager ASP.NET. Installation Guide Bitrix Site Manager ASP.NET Installation Guide Contents Introduction... 4 Chapter 1. Checking for IIS Installation... 5 Chapter 2. Using An Archive File to Install Bitrix Site Manager ASP.NET... 7 Preliminary

More information

Backing Up and Restoring Microsoft Exchange Server 2010. Cloud Attached Storage. August 2012 Version 3.2

Backing Up and Restoring Microsoft Exchange Server 2010. Cloud Attached Storage. August 2012 Version 3.2 Backing Up and Restoring Microsoft Exchange Server 2010 Cloud Attached Storage August 2012 Version 3.2 1 Introduction This document explains how to backup your Microsoft Exchange Server 2010 database and

More information

Support Document: Microsoft SQL Server - LiveVault 7.6X

Support Document: Microsoft SQL Server - LiveVault 7.6X Contents Preparing to create a Microsoft SQL backup policy... 2 Adjusting the SQL max worker threads option... 2 Preparing for Log truncation... 3 Best Practices... 3 Microsoft SQL Server 2005, 2008, or

More information

Introduction. Before you begin. Installing efax from our CD-ROM. Installing efax after downloading from the internet

Introduction. Before you begin. Installing efax from our CD-ROM. Installing efax after downloading from the internet Introduction Before you begin Before you begin installing efax, please check the following: You have received confirmation that your application for the efax service has been processed. The confirmation

More information

WINDOWS SERVER 2008 OFFLINE SYSTEM RECOVERY USING WINDOWS SERVER BACKUP WITH NETWORKER

WINDOWS SERVER 2008 OFFLINE SYSTEM RECOVERY USING WINDOWS SERVER BACKUP WITH NETWORKER TECHNICAL NOTES WINDOWS SERVER 2008 OFFLINE SYSTEM RECOVERY USING WINDOWS SERVER BACKUP WITH NETWORKER NETWORKER RELEASE 7.4 SERVICE PACK 2 AND LATER TECHNICAL NOTE P/N 300-010-339 REV A02 Table of Contents

More information

NetBak Replicator 4.0 User Manual Version 1.0

NetBak Replicator 4.0 User Manual Version 1.0 NetBak Replicator 4.0 User Manual Version 1.0 Copyright 2012. QNAP Systems, Inc. All Rights Reserved. 1 NetBak Replicator 1. Notice... 3 2. Install NetBak Replicator Software... 4 2.1 System Requirements...

More information

Microsoft Exchange 2003 Disaster Recovery Operations Guide

Microsoft Exchange 2003 Disaster Recovery Operations Guide Microsoft Exchange 2003 Disaster Recovery Operations Guide Microsoft Corporation Published: December 12, 2006 Author: Exchange Server Documentation Team Abstract This guide provides installation and deployment

More information

Use QNAP NAS for Backup

Use QNAP NAS for Backup Use QNAP NAS for Backup BACKUP EXEC 12.5 WITH QNAP NAS Copyright 2010. QNAP Systems, Inc. All Rights Reserved. V1.0 Document revision history: Date Version Changes Apr 2010 1.0 Initial release Note: Information

More information

NSi Mobile Installation Guide. Version 6.2

NSi Mobile Installation Guide. Version 6.2 NSi Mobile Installation Guide Version 6.2 Revision History Version Date 1.0 October 2, 2012 2.0 September 18, 2013 2 CONTENTS TABLE OF CONTENTS PREFACE... 5 Purpose of this Document... 5 Version Compatibility...

More information

User Guide. DocAve Lotus Notes Migrator for Microsoft Exchange 1.1. Using the DocAve Notes Migrator for Exchange to Perform a Basic Migration

User Guide. DocAve Lotus Notes Migrator for Microsoft Exchange 1.1. Using the DocAve Notes Migrator for Exchange to Perform a Basic Migration User Guide DocAve Lotus Notes Migrator for Microsoft Exchange 1.1 Using the DocAve Notes Migrator for Exchange to Perform a Basic Migration This document is intended for anyone wishing to familiarize themselves

More information

1. Overview... 2 Documentation... 2 Licensing... 2 Operating system considerations... 2

1. Overview... 2 Documentation... 2 Licensing... 2 Operating system considerations... 2 User Guide BackupAssist User Guides explain how to create and modify backup jobs, create backups and perform restores. These steps are explained in more detail in a guide s respective whitepaper. Whitepapers

More information

Lepide Exchange Recovery Manager

Lepide Exchange Recovery Manager Configuration Guide Lepide Exchange Recovery Manager Lepide Software Private Limited, All Rights Reserved This User Guide and documentation is copyright of Lepide Software Private Limited, with all rights

More information

User Guide - Exchange Database idataagent

User Guide - Exchange Database idataagent Page 1 of 208 User Guide - Exchange Database idataagent TABLE OF CONTENTS OVERVIEW Introduction Key Features Add-On Components Customized Features for Your Exchange Version Terminology SYSTEM REQUIREMENTS

More information

Backup Tab. User Guide

Backup Tab. User Guide Backup Tab User Guide Contents 1. Introduction... 2 Documentation... 2 Licensing... 2 Overview... 2 2. Create a New Backup... 3 3. Manage backup jobs... 4 Using the Edit menu... 5 Overview... 5 Destination...

More information

NovaBACKUP. User Manual. NovaStor / May 2014

NovaBACKUP. User Manual. NovaStor / May 2014 NovaBACKUP User Manual NovaStor / May 2014 2014 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications are subject to change without notice.

More information

STIDistrict Server Replacement

STIDistrict Server Replacement STIDistrict Server Replacement Major Steps Defined This document addresses how to migrate data and applications from an existing STIDistrict (SQL) Server to a new machine. There will be 8 major steps:

More information

GFI MailArchiver for Exchange 4. Manual. By GFI Software

GFI MailArchiver for Exchange 4. Manual. By GFI Software GFI MailArchiver for Exchange 4 Manual By GFI Software http://www.gfi.com Email: info@gfi.com Information in this document is subject to change without notice. Companies, names, and data used in examples

More information

User Guide Online Backup

User Guide Online Backup User Guide Online Backup Table of contents Table of contents... 1 Introduction... 2 Adding the Online Backup Service to your Account... 2 Getting Started with the Online Backup Software... 4 Downloading

More information

Attix5 Pro Server Edition

Attix5 Pro Server Edition Attix5 Pro Server Edition V7.0.2 User Manual for Mac OS X Your guide to protecting data with Attix5 Pro Server Edition. Copyright notice and proprietary information All rights reserved. Attix5, 2013 Trademarks

More information

User Guide - Exchange Public Folder idataagent

User Guide - Exchange Public Folder idataagent Page 1 of 191 User Guide - Exchange Public Folder idataagent TABLE OF CONTENTS OVERVIEW Introduction Key Features Add-On Components Terminology SYSTEM REQUIREMENTS - EXCHANGE PUBLIC FOLDER IDATAAGENT DEPLOYMENT

More information

Online Backup Client 3.9 Manual

Online Backup Client 3.9 Manual HelpAndManual_unregistered_evaluation_copy by BackupAgent BV Index Online Backup Client 3.9 1 1. Benefits 2 2. Features 3 3. System Requirements 4 4. Setup 5 5. Client 8 5.1 Registration Wizard... 9 5.2

More information

safend a w a v e s y s t e m s c o m p a n y

safend a w a v e s y s t e m s c o m p a n y safend a w a v e s y s t e m s c o m p a n y SAFEND Data Protection Suite Installation Guide Version 3.4.5 Important Notice This guide is delivered subject to the following conditions and restrictions:

More information

Table of Contents. CHAPTER 1 About This Guide... 9. CHAPTER 2 Introduction... 11. CHAPTER 3 Database Backup and Restoration... 15

Table of Contents. CHAPTER 1 About This Guide... 9. CHAPTER 2 Introduction... 11. CHAPTER 3 Database Backup and Restoration... 15 Table of Contents CHAPTER 1 About This Guide......................... 9 The Installation Guides....................................... 10 CHAPTER 2 Introduction............................ 11 Required

More information

How to Configure Microsoft System Operation Manager to Monitor Active Directory, Group Policy and Exchange Changes Using NetWrix Active Directory

How to Configure Microsoft System Operation Manager to Monitor Active Directory, Group Policy and Exchange Changes Using NetWrix Active Directory How to Configure Microsoft System Operation Manager to Monitor Active Directory, Group Policy and Exchange Changes Using NetWrix Active Directory Change Reporter Table of Contents General Information...

More information

Welcome to MaxMobile. Introduction. System Requirements

Welcome to MaxMobile. Introduction. System Requirements MaxMobile 10.5 for Windows Mobile Smartphone Welcome to MaxMobile Introduction MaxMobile 10.5 for Windows Mobile Smartphone provides you with a way to take your customer information on the road. You can

More information

CTERA Agent for Windows

CTERA Agent for Windows User Guide CTERA Agent for Windows May 2012 Version 3.1 Copyright 2009-2012 CTERA Networks Ltd. All rights reserved. No part of this document may be reproduced in any form or by any means without written

More information

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED.

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED. Installation Guide Lenel OnGuard 2009 Installation Guide, product version 6.3. This guide is item number DOC-110, revision 1.038, May 2009 Copyright 1992-2009 Lenel Systems International, Inc. Information

More information

AUTOMATED DISASTER RECOVERY SOLUTION USING AZURE SITE RECOVERY FOR FILE SHARES HOSTED ON STORSIMPLE

AUTOMATED DISASTER RECOVERY SOLUTION USING AZURE SITE RECOVERY FOR FILE SHARES HOSTED ON STORSIMPLE AUTOMATED DISASTER RECOVERY SOLUTION USING AZURE SITE RECOVERY FOR FILE SHARES HOSTED ON STORSIMPLE Copyright This document is provided "as-is." Information and views expressed in this document, including

More information

Universal Management Service 2015

Universal Management Service 2015 Universal Management Service 2015 UMS 2015 Help All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording,

More information

Backup and Recovery Operations

Backup and Recovery Operations 9 Backup and Recovery Operations Systems do not always run as smoothly as you would like. Hardware failures, software failures, human error, hacker attacks, and sometimes even natural disasters can disrupt

More information

Deploying System Center 2012 R2 Configuration Manager

Deploying System Center 2012 R2 Configuration Manager Deploying System Center 2012 R2 Configuration Manager This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.

More information

EXPRESSCLUSTER X for Windows Quick Start Guide for Microsoft SQL Server 2014. Version 1

EXPRESSCLUSTER X for Windows Quick Start Guide for Microsoft SQL Server 2014. Version 1 EXPRESSCLUSTER X for Windows Quick Start Guide for Microsoft SQL Server 2014 Version 1 NEC EXPRESSCLUSTER X 3.x for Windows SQL Server 2014 Quick Start Guide Document Number ECX-MSSQL2014-QSG, Version

More information

Technical Notes TECHNICAL NOTES. Release number 8.2 Service Pack 1 302-001-239 REV 01. January, 2015

Technical Notes TECHNICAL NOTES. Release number 8.2 Service Pack 1 302-001-239 REV 01. January, 2015 EMC NetWorker Module for Microsoft: Exchange Server Granular Level Recovery (GLR) using EMC NetWorker Module for Microsoft with Ontrack PowerControls Release number 8.2 Service Pack 1 TECHNICAL NOTES 302-001-239

More information

CA ARCserve and CA XOsoft r12.5 Best Practices for protecting Microsoft Exchange

CA ARCserve and CA XOsoft r12.5 Best Practices for protecting Microsoft Exchange CA RECOVERY MANAGEMENT R12.5 BEST PRACTICES CA ARCserve and CA XOsoft r12.5 Best Practices for protecting Microsoft Exchange Overview Benefits The CA Advantage The CA ARCserve Backup Support and Engineering

More information

WebSpy Vantage Ultimate 2.2 Web Module Administrators Guide

WebSpy Vantage Ultimate 2.2 Web Module Administrators Guide WebSpy Vantage Ultimate 2.2 Web Module Administrators Guide This document is intended to help you get started using WebSpy Vantage Ultimate and the Web Module. For more detailed information, please see

More information

Sophos for Microsoft SharePoint startup guide

Sophos for Microsoft SharePoint startup guide Sophos for Microsoft SharePoint startup guide Product version: 2.0 Document date: March 2011 Contents 1 About this guide...3 2 About Sophos for Microsoft SharePoint...3 3 System requirements...3 4 Planning

More information

Spector 360 Deployment Guide. Version 7

Spector 360 Deployment Guide. Version 7 Spector 360 Deployment Guide Version 7 December 11, 2009 Table of Contents Deployment Guide...1 Spector 360 DeploymentGuide... 1 Installing Spector 360... 3 Installing Spector 360 Servers (Details)...

More information

AssetWise Performance Management. APM Remote Upgrade Guide

AssetWise Performance Management. APM Remote Upgrade Guide AssetWise Performance Management APM Remote Upgrade Guide Trademark Notice Bentley, the B Bentley logo, AssetWise, Ivara, the Ivara EXP logo, Ivara Work Smart, Aladon and RCM2 are either registered or

More information

Backup and Restore with 3 rd Party Applications

Backup and Restore with 3 rd Party Applications Backup and Restore with 3 rd Party Applications Contents Introduction...1 Backup Software Capabilities...1 Backing up a Single Autodesk Vault Site...1 Backup Process...1 Restore Process...1 Backing up

More information

Juris Installation / Upgrade Guide

Juris Installation / Upgrade Guide Juris Installation / Upgrade Guide Version 2.7 2015 LexisNexis. All rights reserved. Copyright and Trademark LexisNexis, Lexis, and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties

More information

LT Auditor+ 2013. Windows Assessment SP1 Installation & Configuration Guide

LT Auditor+ 2013. Windows Assessment SP1 Installation & Configuration Guide LT Auditor+ 2013 Windows Assessment SP1 Installation & Configuration Guide Table of Contents CHAPTER 1- OVERVIEW... 3 CHAPTER 2 - INSTALL LT AUDITOR+ WINDOWS ASSESSMENT SP1 COMPONENTS... 4 System Requirements...

More information

ShadowProtect Granular Recovery for Exchange Migration Scenarios

ShadowProtect Granular Recovery for Exchange Migration Scenarios ShadowProtect Granular Recovery for Exchange Migration Scenarios StorageCraft Technology Corporation 2010 StorageCraft Technology Corporation. All Rights Reserved. This brochure is for informational purposes

More information

SQL Server Setup for Assistant/Pro applications Compliance Information Systems

SQL Server Setup for Assistant/Pro applications Compliance Information Systems SQL Server Setup for Assistant/Pro applications Compliance Information Systems The following document covers the process of setting up the SQL Server databases for the Assistant/PRO software products form

More information

Team Foundation Server 2010, Visual Studio Ultimate 2010, Team Build 2010, & Lab Management Beta 2 Installation Guide

Team Foundation Server 2010, Visual Studio Ultimate 2010, Team Build 2010, & Lab Management Beta 2 Installation Guide Page 1 of 243 Team Foundation Server 2010, Visual Studio Ultimate 2010, Team Build 2010, & Lab Management Beta 2 Installation Guide (This is an alpha version of Benjamin Day Consulting, Inc. s installation

More information

Preface... 1. Introduction... 1 High Availability... 2 Users... 4 Other Resources... 5 Conventions... 5

Preface... 1. Introduction... 1 High Availability... 2 Users... 4 Other Resources... 5 Conventions... 5 Table of Contents Preface.................................................... 1 Introduction............................................................. 1 High Availability.........................................................

More information

IceWarp to IceWarp Server Migration

IceWarp to IceWarp Server Migration IceWarp to IceWarp Server Migration Registered Trademarks iphone, ipad, Mac, OS X are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft, Windows, Outlook and Windows Phone

More information