Backing Up and Restoring Microsoft Exchange Server Cloud Attached Storage. August 2012 Version 3.2

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1 Backing Up and Restoring Microsoft Exchange Server 2010 Cloud Attached Storage August 2012 Version 3.2

2 1 Introduction This document explains how to backup your Microsoft Exchange Server 2010 database and restore it from a file-level backup to the same machine. This enables reverting the database to a specific date and time. Tip In order to recover from a total loss or to restore the Exchange Server database to a different machine, perform a bare-metal backup and restore. For information, refer to the appliance's User Guide. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

3 2 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode If your CTERA Agent is connected to a CTERA appliance, use the following procedures to backup and restore your Exchange Server database. Backing Up Microsoft Exchange Server To back up Microsoft Exchange Server 2010 database 1 Right-click on the CTERA Agent tray icon in the notification area of the Windows taskbar, and then click Settings. If you are prompted for a username-password authentication, enter your credentials. The CTERA Agent Manager opens displaying the Control Panel tab. 2 Click the File-level backup tab. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

4 2 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode The File-level backup tab appears. 3 In the Applications to Back Up field, click. The Select Applications window opens. 4 Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server 2010

5 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode 2 4 Click on the + icons to expand the All applications node, then select the Microsoft Information Store check box. 5 Click OK. 6 Click Save. 7 Click the Control Panel tab. The Control Panel tab appears. 8 Click Go. The Microsoft Exchange Server is backed up. Restoring Microsoft Exchange Server Tip This procedure is supported when restoring to the same instance. Tip This procedure explains how to restore the entire mailbox datasbase. Brick-level add-on is also available for performing brick-level restore. To obtain the demo, visit: To purchase the full version, contact the CTERA Sales Team at To restore Microsoft Exchange Server 2010 database 1 Dismount the Exchange Server 2010 database you want to restore, by doing the following: a Open Exchange 2010 Management Console, by clicking Start > All Programs > Microsoft Exchange Server 2010 > Exchange Management Console. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

6 2 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode The Exchange Management Console window opens. b In the left pane, click on the + icon to expand the Organization Configuration node, and then click on Mailbox. c In the lower central pane, select the mailbox database that you want to dismount, then in the right pane click Dismount Database. 6 Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server 2010

7 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode 2 A confirmation message appears. d Click Yes. 2 Open My Computer, navigate to the relevant mailbox database directory, and either delete all of its content or copy its content to a different location. By default, mailbox databases are located at C:\Program Files\Microsoft\Exchange Server\V14\mailbox-name, where mailbox-name is the name of the mailbox database. 3 Restore data from the CTERA Agent, by doing the following: a Right-click on the CTERA Agent tray icon in the notification area of the Windows taskbar, and then click Restore. The CTERA Agent Manager opens displaying the Restore tab. b Next to the file-level-backup from which you would like to restore the database, click Restore. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

8 2 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode The Restore Files from Backup dialog box opens. c Specify the database path by selecting the relevant check boxes in the left pane. d Click Next. The Restore In Progress screen appears with a progress bar. e Once the restoration is complete, click Finish. 8 Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server 2010

9 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Appliance Mode 2 4 Re-mount the database, by doing the following: a Open Exchange 2010 Management Console, by clicking Start > All Programs > Microsoft Exchange Server 2010 > Exchange Management Console. The Exchange Management Console window opens. b In the left pane, click on the + icon to expand the Organization Configuration node, and then click on Mailbox. c In the lower central pane, select the mailbox database that you want to restore, then in the right pane click Mount Database. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

10 3 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode If your CTERA Agent is connected to the CTERA Portal, use the following procedures to backup and restore your Exchange Server database. Backing Up Microsoft Exchange Server To back up Microsoft Exchange Server 2010 database 1 Right-click on the CTERA Agent tray icon in the notification area of the Windows taskbar, and then click Settings. If you are prompted for a username-password authentication, enter your credentials. The CTERA Agent Web interface opens in your Web browser, displaying the Control Panel page. 2 In the navigation pane, click Backup Applications. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

11 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode 3 The Backup Applications page appears. 3 Click on the + icons to expand the All applications node, then select the Microsoft Information Store check box. 4 Click Save. 5 In the navigation pane, click Control Panel. The Control Panel page appears. 6 Click Backup Now. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

12 3 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode A progress bar appears, and the Microsoft Exchange Server is backed up. Restoring Microsoft Exchange Server Tip This procedure is supported when restoring to the same instance. Tip This procedure explains how to restore the entire mailbox datasbase. Brick-level add-on is also available for performing brick-level restore. To obtain the demo, visit: To purchase the full version, contact the CTERA Sales Team at To restore Microsoft Exchange Server 2010 database 1 Dismount the Exchange Server 2010 database you want to restore, by doing the following: a Open Exchange 2010 Management Console, by clicking Start > All Programs > Microsoft Exchange Server 2010 > Exchange Management Console. 12 Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server 2010

13 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode 3 The Exchange Management Console window opens. b In the left pane, click on the + icon to expand the Organization Configuration node, and then click on Mailbox. c In the lower central pane, select the mailbox database that you want to dismount, then in the right pane click Dismount Database. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

14 3 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode A confirmation message appears. d Click Yes. 2 Open My Computer, navigate to the relevant mailbox database directory, and either delete all of its content or copy its content to a different location. By default, mailbox databases are located at C:\Program Files\Microsoft\Exchange Server\V14\mailbox-name, where mailbox-name is the name of the mailbox database. 3 Restore data from the CTERA Agent, by doing the following: a Right-click on the CTERA Agent tray icon in the notification area of the Windows taskbar, and then click Restore. The Restore Files Wizard opens displaying the Select Files to Restore dialog box. b Click on the + icons to expand the nodes, and then select check box next to the datastore folder you want to restore. c Click Next. 14 Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server 2010

15 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode 3 The Restore Files dialog box appears. d Choose Overwrite the destination file. e Click Next. The Wizard Completed screen appears. f Click Finish. Tip You can monitor the restoration process from the CTERA Cloud Agent's Web Interface. Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server

16 3 Backing Up and Restoring Microsoft Exchange Server 2010 Using CTERA Agent in Cloud Mode 4 Re-mount the database, by doing the following: a Open Exchange 2010 Management Console, by clicking Start > All Programs > Microsoft Exchange Server 2010 > Exchange Management Console. The Exchange Management Console window opens. b In the left pane, click on the + icon to expand the Organization Configuration node, and then click on Mailbox. c In the lower central pane, select the mailbox database that you want to restore, then in the right pane click Mount Database. 16 Cloud Attached Storage Backing Up and Restoring Microsoft Exchange Server 2010

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