Introduction to Property Services Property Services 2016 Version 2.7

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1 Introduction to Property Services Property Services Version 2.7 Updated Feb 16

2 Table of Contents Introduction to Entrust... 3 Introduction to Property Services... 5 Introduction to the Maintenance... 6 Property Surveyors... 7 Introduction to Compliance and Asset Management Risk Management Asbestos Management Data and Information Management Introduction to FM, Performance & Compliance Compliance & Quality and Performance Facilities Management Introduction to Energy Management Energy Introduction to Design and Development Introduction to Project Management & Development Quantity Surveying Project and Resource Management CDM Advisors Development and Customer Liaison Introduction to Building Design Architects & Project Design BIM & Technical Support Services & Structural Engineers... 25

3 Introduction to Entrust: Who we are Established in 2013 as a joint venture with Staffordshire County Council, Entrust provides a wide range of education support services, ranging from professional training, school improvement, music lessons, cleaning, catering, and careers guidance for young people. Our customers include over 360 schools in Staffordshire, as well as the Police and Fire Services and a range of other organisations and partners. What Entrust stands for: The mission vision and values of Entrust set out who we are, what we stand for and how we will work together to maintain a clear sense of purpose. Our mission: To be recognised as the first choice provider of education and skills support services in the UK, growing through our reputation for improving outcomes and enabling and inspiring learners. Our vision: Inspiring Futures Our values: We deliver in line with our values through the right behaviours and through the way we work - using a continuous cycle of Listen, Create, Deliver and Innovate. A Can Do Approach Be prepared to admit mistakes quickly, learn from them and share knowledge with others. Look for new and alternative ways of doing things - think outside the box. Create a supportive working environment that empowers employees and the teams you work in to come up with ideas and solutions - with the right team we can achieve great things. Share knowledge and ideas across the business; take responsibility for working collaboratively to grow our offer. Deliver What We Promise Ensure effective project management which gives clear understanding of what has to be done and when. If you say you will do something, make sure you do it. Be aware of potential pitfalls and make contingency plans. Communicate effectively at all levels to ensure clear understanding of project objectives. Monitor achievement through individual and project performance management. Make A Difference Identify who your customers are and ensure they receive the best possible service. Always have their needs at the heart of what you do. Encourage feedback and react appropriately - evidence that we are doing a brilliant job and know where we can be better, find a way to improve. Constantly review processes to ensure you always meet customer needs.

4 Our structure Entrust Board of Directors Entrust Support Services Limited is run by a Board of Directors with representatives from both Staffordshire County Council and Capita. The Board of Directors meet quarterly and are responsible for overall governance of the company, setting its strategic direction and monitoring its performance. Entrust Operating Board The day to day running of Entrust is managed by the members of the Operating Board who meet monthly. A structure chart including photographs of the operational board members is below You can find more information About Entrust and its Vision and Values on the Staff Intranet

5 Introduction to Property Services Director: Sean Latham Property Services provides a complete multi-disciplinary property service for construction and maintenance of clients portfolio of buildings. We consist of six operational Groups with a total of approximately 100 staff covering the whole range of building management, construction design and maintenance skills together with the appropriate technical support required to run a large multi-disciplinary practice comprising; Maintenance: the planned and responsive maintenance of buildings Compliance and Asset Management: managing the discharge of statutory and regulatory requirement relating to risk management, servicing and testing, accessibility and asbestos management. Maintaining an Asset Management Database of our clients building conditions FM, Performance & Compliance; the management of our ISO 9001 processes and provision of FM services for Stafford Campus buildings Energy; supply contracts for energy and water consumption; Design and Development; Multidisciplinary design services for major construction projects and development of school asset management strategies. The Mission Statement for Property Services is To provide an efficient, responsive and high quality property service through effective coordination, management and provision of consultancy services related to construction projects and property risk management. Property Services provide the following disciplines: Architects Designers BIM Technicians Quantity Surveyors Project Managers Structural Engineers Services Engineers Land Surveyors Property Surveyors Condition Surveyors CDM Co-ordinators Asbestos Specialists Energy Specialists St Modwens Catholic Primary School

6 Maintenance Maintenance Manager: Iain Macmillan Introduction: Maintenance is one of the Groups which form Entrust Property Services. The Group provides an engineering and property surveying service in relation to the maintenance and improvement of buildings. The Group provides a 24 hour call out service for responsive maintenance works as well designing and managing minor capital works or improvements to buildings. The Group consists of the following disciplines: Building Surveyors Engineering Surveyors Site Surveyors The Maintenance Team provides the following services: 24 hour emergency call out Supervision of day to day maintenance Improvement works Minor projects from inception through to completion Playing fields, recreation and sports pitches External maintenance and improvement works Our experience and capability is demonstrated through our extensive portfolio of projects providing innovative and practical solutions in a collaborative environment. 24 Hour Response Improvement Works Outdoor Play Areas

7 Property Surveying Each property has a dedicated building and engineering surveyor to provide maintenance advice and technical guidance for all responsive maintenance works including the following: Boiler and pipework Security Systems Windows External works Flooring Water Hygiene Electrical wiring /lighting Pitched / flat roofing Drainage Fencing Fire Alarms To ensure properties are provided with the best possible maintenance service, the district surveyors have access to the facilities of specialist functions such as structural engineers, construction health and safety, quantity surveying, architectural, energy management, asbestos, landscape design, and risk management (serving and testing) The district engineering surveyors will ensure routine servicing is carried out to the required standard and also provide advice on resulting remedial works, such as rewiring and electrical works, replacement of cold water tanks /pipework, legionella sampling, boiler repairs and fire alarm upgrades Planned maintenance items are generated through the condition element of the asset management plans for each individual property. The items identified cover all elements of a property including building, electrical, mechanical and external works. The Maintenance team employs qualified and experienced building, engineering and site surveyors to carry out projects within a value range between 5,000 and 350,000 and these typically consist of: Window and door replacement Boiler replacement Fire alarm upgrades Water Hygiene Fencing Re-roofing of pitched and flat felt roofs Electrical rewiring Lighting schemes Tar paving works Drainage The Maintenance Sites Surveyors have considerable experience and knowledge on all aspects of external works design and procurement including:- Fencing Canopies Car and Coach parks Courts and Pitches (grass, synthetic, all weather or tarmac) Cycles Storages Landscaping Play Areas and floor markings Silkmore Lane Primary Outdoor Play Area

8 The external space is extremely important to schools and through innovative ideas and design in the above areas the Site Surveyors can make a significant contribution to the creation of a functional yet exciting educational outdoor facility which helps students to learn about the environment and increase the amount of physical exercise available Maintenance Organisation and Contacts Maintenance Manager Iain Macmillan Property Surveyors Simon Parry Richard Lawrie Tony Monks David Godsmark Duncan Bagnall Ian Rowley Nigel Birch Tony Dranko Jason Kingston Bill Tomkins Andrew Witt Tony Porter Karl Bate Paul Hulme Paul Maxfield Lisa Donohoe Mark Harris Colin Millward Assistant Property Surveyor Maria Valle

9 Contacts Tel: Mobile Maintenance Manager Iain Macmillan Property Surveyors Senior Property Surveyor (Building) Ian Rowley Senior Property Surveyor (Building) Bill Tomkins Senior Property Surveyor (Building) Nigel Birch Senior Property Surveyor (Building) Duncan Bagnall Senior Property Surveyor (Building) Tony Dranko Senior Property Surveyor (Building) Andrew Witt Senior Property Surveyor (Engineer) Paul Maxfield Senior Property Surveyor (Engineering) Paul Hulme FM Senior Property Surveyor Jason Kingston Principal Property Surveyor Simon Parry Senior Property Surveyor (Building) David Godsmark Senior Property Surveyor (Building) Richard Lawrie Senior Property Surveyor (Building) Tony Monks Senior Property Surveyor (Building) Colin Millward Senior Property Surveyor (Engineering) Mark Harris Site Surveyor Tony Porter Site Surveyor Karl Bate Property Surveyor Lisa Donohoe Assistant Property Surveyor Maria Valle

10 Compliance and Asset Management Risk and Compliance Manager: Peter Potts Introduction: Compliance and Asset Management is one of the Groups which form Entrust Property Services. It provides data and information to inform risk management including asbestos management The Risk and Compliance Team co-ordinate and manage servicing and testing of boilers, fire alarms and electrical testing, surveying and management of asbestos materials The Group provides a one stop service of compliance and asset management comprising; Servicing and Testing Contracts Asbestos Team Data and information management (AMS Database) Condition Surveyors Access Officers Clients currently vary from Staffordshire County Council through to Staffordshire Police, Staffordshire Fire and Rescue, individual commissions from schools and partnership organisations including Health Trusts, District and Borough Councils. Our experience and capability is demonstrated through our extensive portfolio of projects providing innovative and practical solutions in a collaborative environment. A wide range of legislation exists relating to the safe operation and management of buildings, ranging from servicing the boilers to inspecting the asbestos. Complying with the numerous items of legislation is often complex and invariably becoming more demanding, placing greater workloads on building owners and occupiers alike. Entrust are able to assist in complying with much of this legislation. We have a vast amount of experience in property management and currently deliver more than 15,000 individual planned maintenance visits each year. We have contracts ready and waiting to address buildings servicing requirements. Risk Management A wide range of legislation exists relating to the safe operation of buildings. Entrust manage a raft of statutory maintenance and inspection contracts designed to satisfy the requirements of many of these regulations. There are currently over 30 such contracts in place, including- Air conditioning maintenance Access equipment (doors, gates, barriers) Boiler (gas, coal, oil) servicing Emergency lighting maintenance

11 Fire alarm maintenance Fire suppression systems Fixed electrical installation testing Gas installation (pipework) testing Generator testing Intruder alarms maintenance Lift maintenance Disabled bathing equipment Portable electrical equipment testing Radon testing Swimming pool maintenance Sewage/water treatment and septic tank cleaning Our team consist of professionally qualified staff, knowledgeable and experienced within their designated disciplines, who currently manage around 15,000 service visits per year. In order to provide this service we: Prepare detailed contract specifications Carry out rigorous contractor evaluation Manage the contract Provide technical support Carry out regular contract audits and end user satisfaction surveys. Review all service reports documentation Track and monitor all service details The Equality Act 2010 replaced the Disability Discrimination Act bringing together all discrimination legislation under one Act. Under the disability section of the act service providers have the following responsibilities. To protect disabled people from discrimination in a range of circumstances, covering the provision of goods, facilities and services, the exercise of public functions, premises, work, education, and associations. To make reasonable adjustments to ensure that disabled users are not treated less favourably than others. Failure to comply could lead to court proceedings and financial penalties. Baldwins Gate Ramps Hednesford Library WC Waterside Primary Lift

12 Our team is able to offer clients an array of services which include Building Access Audits tailored to specific needs Design appraisals Inclusive Access alterations & schemes Emergency Egress advice General advice around access & the Equality Act Access Consultancy Asbestos Management As with other areas of building management legislation, building owners and premises managers have a statutory duty to comply with the requirements of The Control of Asbestos Regulations. Entrust are here to try to make clients obligation to comply as simple as possible Clients Asbestos Management Responsibilities: To produce a written asbestos policy and management procedures defining roles and responsibilities To carry out Management surveys to see whether asbestos is present and determine its condition To record this information and pass to the occupier of the premises, normally via an asbestos register To prepare a management plan to manage the risk from asbestos To address the risk, this could involve removal or remediation works To ensure everyone potentially at risk receives information on the location and condition of the asbestos materials and that they have sufficient training or knowledge to manage the risk. To commission Refurbishment and Demolition surveys prior to building changes. To ensure there are emergency procedures in place in case of accidental disturbance To monitor and review the risk and the procedures on a regular basis. Entrust have an experienced Asbestos Management Team who can offer a professional service to help clients achieve their responsibilities and requirements in all areas of asbestos management

13 Data and Information Management The Data and Information team provide a comprehensive, data and information management system that can be tailored to the client's needs. The education condition survey has been designed so that as a minimum the output meets the requirements of DfE Asset Management Plans 'Condition Assessment' but can provide much more information than the basic requirements. Entrusts condition surveys are nationally recognised and have been assessed and accepted by the Department for Education, and are used across a wide range of educational establishments reporting: Current building condition survey data Costs to bring up to standard Future planned maintenance costs over a chosen period Recommendations, concerns, further action Data provided for existing property/facilities management systems and data inputting Information for short, medium or long term estate planning. Data for business case studies and support for financial bidding opportunities. Data is gathered using hand held electronic gathering tools that provide data consistency between surveyors and have in-built checking and productivity functionality. The tools mirror a standard proforma style and are used to record the condition of each element/sub element. Priority Rankings are laid out as per industry standards. Entrusts highly experienced surveyors have surveyed hundreds of Schools, Educational and Public buildings across the UK. Entrust can now offer a combined Condition, Suitability, and Curriculum Analysis Survey package, tailored for Schools, Universities and Colleges. Christ Church Primary School

14 Compliance and Asset Management Organisation and Contacts Complaince and Assst Management Peter Potts Data and Information Management (AMS) Peter Watton Condition Surveyors Steve Boulton Mark Stokes Nic Mansfield Risk Management (Service and Testing/ Asbestos management) Andy Watterson Iain Atherton Andy Baskeyfield Jenny Martin Jackie Betts Sue Darnell Asbestos Management Andy Bell Stuart Cresswell Andy Richards Zoe Callaghan Contacts Tel: Mobile Risk and Compliance Manager Peter Potts Risk Management Senior Engineering Surveyor Andy Baskeyfield Senior Engineering Surveyor Andrew Watterson Access Officer Ian Atherton Senior Technical Support Officer Jenny Martin Technical Support Officer Jackie Betts Technical Support Officer Sue Darnell Asbestos Management Asbestos Team Leader Andy Bell Senior Property Asbestos Surveyor Stuart Cresswell Senior Property Asbestos Surveyor Andy Richards Support Officer (Asbestos) Zoe Callaghan Data & Information Management Data & Information Manager Peter Watton Condition Surveyor Building Steve Boulton Condition Surveyor Engineering Mark Stokes Condition Surveyor Building Nic Mansfield

15 FM, Performance & Compliance FM, Performance & Compliance Manager: Craig Morris The FM, Performance and Compliance team is led by Craig Morris and consists of Compliance, Quality and Performance and a Facilities Management team Compliance, Quality and Performance The Section is responsible for initiatives to improve the efficiency of practice systems embodied within the ISO 9001 procedures and reaccreditation procedures. The team is also responsible for commissioning and monitoring of all projects together with business financial monitoring and fee transactions. ISO 9001:2008 Property Services is committed to quality and the principles of total quality achieved by the application of an ISO 9001:2008 Quality Management System. We attach the highest priority to the maintenance of quality in the delivery of services and the achievement of high levels of customer satisfaction. We aim to establish a reputation for the achievement of excellence in our work to the benefit of our Clients CHAS The Contractors Health and Safety scheme is a government run scheme which has been developed over a number of years by local government health & safety professionals, with the support of the Health and Safety Executive and is dedicated to completing health and safety pre-qualification assessments to a nationally recognized and accepted threshold standard. Our CHAS accreditation is just one example of our commitment to Health and Safety and demonstrates how seriously we are taking Health and Safety issues both for our staff and for our clients. Facilities Management The Stafford Campus Facilities Management team have premises management responsibilities and together with the decommissioning team and central maintenance team provide premise management services and minor reactive works to the Stafford Campus buildings including the County Buildings in Martin Street and Staffordshire Place Staffordshire Place Riverway Centre County Buildings, Martin Street

16 FM, Performance and Compliance Organisation and Contacts FM, Performance & Compliance Craig Morris Entrust Compliance, Quality and Performance Sarah Smart Technical Performance Andy Gutteridge Nikola Sutton Project Performance Gill Quiney Property Finance Hellen Tyler Julie Davis Facilities Management Marian Allan Jason Hughes Sally Grocott Lisa Sherriff Steve Smith Stafford FM Steve Burnham Phil Woodward Vacant Post Decommissioning Michelle Hall Contacts Tel: Mobile FM, Performance & Compliance Manager Craig Morris Compliance & Quality and Performance Quality & Performance Technical officer Sarah Smart Technical Performance Andrew Gutteridge Technical Performance Nikola Sutton Project Performance Gill Quiney Finance Officer Hellen Tyler Finance Assistant Julie Davis Facilities Management Accommodation Officer Marian Allan Senior Property Surveyor Engineering Jason Hughes Premise Manager Sally Grocott FM Team Lisa Sherriff FM Team Steve Smith Decommissioning Asset Management Officer Michelle Hall Stafford FM Principal Building Surveyor Steve Burnham Multi-skilled Tradesperson Philip Woodward n/a Multi-skilled Tradesperson Vacant Post

17 Energy Management Energy Manager: Liam Walsh The Entrust Energy Management Team provides a high quality and efficient service for energy procurement and account management. The team also offers energy and water management service through its comprehensive Energy Consultancy Contract (ECC) and works with schools to ensure that their energy and water usage is kept to a minimum. Utility charges are one of the largest non-staffing costs within a schools budget, so it is essential that consumption is carefully monitored and controlled. The team provides first class technical advice and support for all energy and water related matters. Schools are also supported with their ever increasing statutory obligations such as the Display Energy Certificates. Service Features The team, in partnership with Staffordshire Procurement and Legal Services, regularly tender electricity and gas contracts. These contacts not only ensure competitive pricing but also enable billing validation using specialist software. Checks are carried out on meter readings, unit rates, standing charges, VAT, Climate Change Levy, etc. Any anomalies are taken up with the suppliers. The billing data is also analysed to ensure that each individual site is paying the best available contract rates. Energy Management Schools are provided with reports via a dedicated website which gives access to their utility billing and usage information. The data is presented statistically and graphically which means schools are able to compare yearly, monthly and, even daily energy usage patterns where Smart Meters are fitted. The information can be used to model improvements in performance as well as providing environmental educational material for pupils. Others services include: Managing a central contract for the provision of Smart Meters. These devices provide Schools with more accurate usage data and hence control of cost. It also allows Schools to accurately record the impacts of energy saving initiatives. Identifying and investigating unusual energy consumption on Smart Metered sites. Arranging the connection or decommissioning of utility supplies. Benefits to our clients Access to the wholesale energy market providing savings in energy costs against the market average and a risk based buying strategy to ensure consistency of results. Specialist Energy Management Software for bill validation and financial reporting. Monitoring and Targeting (M&T) via a web based statistical and graphical analysis system. Devolvement of query management and disputes with suppliers, freeing up staff for other duties. Co-ordination of energy efficiency projects which currently includes upgrading electricity and gas meters. Building Management System (BMS) service ensuring economical adjustment of heating and hot water controls remotely

18 Energy Management Organisation and Contacts Energy Manager Liam Walsh Energy management, legislation, contracts & projects Fred Horton Anthony Day Jonathon Binns Ian Potts Darius Walker Contacts Tel: Mobile Energy Manager Liam Walsh Energy Management Principal Engineer Fred Horton Project Engineer Anthony Day Energy Officer Ian Potts Energy Monitoring Officer Darius Walker Contract Administrator Jonathon Binns Extract of Typical DEC Certificate

19 Introduction to Property Services Design and Development Head of Design: Jon Garner Introduction: Design and Development comprise of two of the Groups which form Entrust Property Services. Project Management & Development and Building Design provides a one stop service of multi-disciplinary construction professionals required to design, manage and administer large construction projects comprising; Construction Project Managers Architects Quantity Surveyors Structural Engineers Mechanical Engineers Electrical Engineers CDM Advisors BIM Technicians District Property Officers (amp) Clients currently vary from Staffordshire County Council through to Staffordshire Police, Staffordshire Fire and Rescue, individual commissions from schools and partnership organisations comprising Health Trusts, District and Borough Councils. We deliver design solutions from inception through to full project implementation and tailor our service to match both modern and traditional procurement methods. In addition to the design and management of building construction projects the following services are also provided; Preparation of feasibility studies and option appraisals for master planning or bid purposes. Cost planning for business cases. Site investigations. Structural surveys and reports. Building condition/services surveys and reports. Framework management Our experience and capability is demonstrated through our extensive portfolio of projects providing innovative and practical solutions in a collaborative environment. Staffordshire Police HQ Dining Room

20 Project Management and Development Project Management & Development Manager: Stephen Brookes The Project Management and Development Team is led by Stephen Brookes and consists of a Quantity Surveying Team and a Project and Resource Management Team. Both teams have been pivotal in the establishment of the initial Rethinking Construction Partnering Arrangements which have achieved national recognition. In response to central government best practice these arrangements have since been developed into financially banded framework agreements for the delivery of capital and revenue projects. Quantity Surveying The Quantity Surveying Team is responsible for developing contract strategy and providing procurement advice in relation to construction, maintenance and any property related functions. The Team provide a comprehensive building economics and cost management service comprising; risk and value management, cost planning, whole life costing, tender action, cost control and processing of payments due to contractors. The aim of the Quantity Surveying Section is to provide commercial solutions which: Deliver projects within budget Optimise design through collaborative working and supply chain management Achieve best value through innovative procurement strategies Achieve cost effective, sustainable design solutions Comply with National and European procurement regulations Project and Resource Management The Team provides construction project management services for individual projects or major programmes of work and is responsible for development and operation of Framework Agreements with Contractors. The team manages the invitation and receipt of tenders and quotations, prepare and issue works orders, building contract documentation, deeds and bonds. For major projects, the Team will also brief, commission and manage a Clerk of Works where these services are requested by the Client.

21 CDM Advisors Property owners and premise managers who are considering carrying out building alterations including, refurbishments and new projects, need to be aware of their statutory duties under the Construction (Design & Management) Regulations These regulations require that, where more than one contractor will work on a project, the Client must appoint a Principal Designer and a Principal Contractor, and must carry out a number of duties (which are enforceable in a court of law). For all works carried out by Property Services and/or where Property Services have been commissioned to carry out design works, our CDM Advisors will ensure these duties are met. The CDM Advisor will provide advice regarding construction Health & Safety risk management, assist in appointing competent persons, inform the HSE of the works and will facilitate communication between the project team. They will also prepare the Building Manual (incorporating the Health & Safety File) which contains the information needed to operate the building for example, maintenance requirements, specialist cleaning requirements, etc. Entrust s CDM team consist of professional CDM Advisors with a vast amount of experience gained form a broad spectrum of clients including:- Public and Private sector, Education, Social Care and Blue Light (Police and Fire& Rescue) projects. Development and Customer Liaison The Development Officers are passionate about working with schools to achieve inspiring environments that support learning and teaching. To ensure projects are successfully completed on the behalf of the client they manage a range of issues that have the potential to disrupt and delay the process, be that legal, design, planning or funding. Development Officers have been working directly with Staffordshire schools for many years and as a team have considerable experience in assisting head teachers and governing bodies to achieve inspirational yet functional buildings The team has been instrumental in managing the process of delivering over 3000 projects with a total capital value in excess of 400 million. This has been achieved through developing close relationships with community controlled schools, diocese and an increasing number of academies and trust status schools We take a personal, District based approach, assigning an experienced Development Officer to each school to ensure that we understand your building needs and educational objectives. They are also able to draw from a range of services within Entrust that will work with you to develop solutions. The service provides front line, District based support and advice to schools on all matters concerning day to day premises and asset management and strategic development. The Development Officers will provide support to schools for an extensive range of property issues and pride themselves on their customer focus and service.

22 Project Management & Development Organisation and Contacts Project Management and Development Stephen Brookes Development and Customer Liaison Andrew Darby Paul Dawson Chris Grocott Carl Hodgkinson Quantity Surveyors Bryan Luckock Mark Ibbs Chris Hill Phil Sherratt Chris Nightingale Steve Perkin Project / Resource Management Pete Wareham Sue Mansfield CDM Louise Evans Mark Ward Contacts Tel: Mobile Project Management and Development Manager Quantity Surveying Stephen Brookes Principal Quantity Surveyor Bryan Luckock Senior Quantity Surveyor Phil Sherratt Senior Quantity Surveyor Chris Hill Senior Quantity Surveyor Mark Ibbs Senior Quantity Surveyor Chris Nightingale Senior Quantity Surveyor Steve Perkin Project and Resource Management Principal Project Manager Peter Wareham Project Officer Sue Mansfield

23 Contacts Cont.. Tel: Mobile CDMC CDM Advisor Team Leader Louise Evans CDM Advisor Mark Ward Development and Customer Liaison Development Officer Paul Dawson Development Officer Chris Grocott Development Officer Andrew Darby Development Officer Carl Hodgkinson Keele IC5, Keele University Business Park

24 Building Design Design Manager; Ian Bakewell The Design Section is led by Ian Bakewell Architectural Design The team offers the complete design and management of major building projects from site selection through to completion. Clients include Academies. Staffordshire County Council, Staffordshire Police Authority, Staffordshire Fire and Rescue and other Local Authorities The function of the Design Team is to produce designs of the highest quality which are flexible in use and capable of accommodating the changing needs of the environment. In order to achieve this, it is important for the design team is to be involved at the earliest possible stage to enable them to understand and interpret the client s requirements and aspirations into high quality, creative solutions. This team is dedicated to design projects of any size, ranging from small extensions, modular and to the design of completely new buildings including new schools, sports halls, care homes, health centres, enterprise units, offices and workshops, The priority is to promote the highest quality of design and constructional standards of building with particular emphasis on customer focus, continuous improvement and delivery of projects on time, within budget and to the required quality. The team is also responsible for progressing initiatives such as design standardisation, 3D visualisation modelling and sustainable design development BIM Technical Support carries out feasibility studies and option appraisals for all clients wanting to assess the viability of projects before progressing to the full design. It also assists with the research, development and management of design tools and systems used within the practice. Scientia Academy, Burton on Trent

25 In support of the agenda for tackling Climate Change, in collaboration with other teams from Property Services, this Section can provide architectural advice and solutions for sustainable design and renewable energy to all clients. Engineering The Team provides Mechanical, Electrical and Structural advice and design services for all major capital projects delivered by Property Services. The engineers can also undertake structural or building service surveys and provide advice on specialist building techniques such as acoustics or energy. In collaboration with other teams from the Property Services this Section can provide engineering advice and solutions for sustainable design, environmental control and renewable energy to all clients. Building Design Organisation and Contacts Building Design Ian Bakewell Architects Matt Perry David Priest Vacant Post Project Designers Russell Johnson Mark Lockley Adrian Sutherland Jonathan Cooper Bethany Lees Mark Evans RIBA pt 2 Graduate (Vacant) Kevin Horne (temp) Des Hewlett (temp) BIM and Technical Support Sally Platt Shalini Parcha Vicki Ashley Land Surveyor Phil Perriam Mechanical Engineers Tony Peskett Trevor Figgins Dave Higgins Electrical Engineers Anthony Myatt Dom Orlando Structural Engineers Vanessa Hurley Gary Knapper Yavuz Yurtman Mitchell Grey Jillaine Turner

26 Contacts Tel: Mobile Design Manager Ian Bakewell Design Team Principal Architect David Priest Principal Architect Matt Perry Architect Vacant Post Project Designer (Architectural) Russell Johnston Project Designer (Architectural) Vacant Post Project Designer (Architectural) Mark Lockley Project Designer (Architectural) Adrian Sutherland Project Designer (Architectural) Jonathan Cooper Project Designer (Architectural) Bethany Lees Project Designer (Architectural) Mark Evans Graduate (Vacant Post) Vacant Post BIM & Technical Support Principal Architect Sally Platt Design Assistant (Architectural) Shalini Parcha Design Technician Vicki Ashley Land Surveyor Phil Perriam Service Engineering Senior Electrical Engineer Dom Orlando Senior Electrical Engineer Anthony Myatt Senior Mechanical Engineer Trevor Figgins Senior Mechanical Engineer Tony Peskett Senior Mechanical Engineer Dave Higgins Structural Engineering Senior Structural Engineer Gary Knapper Senior Structural Engineer Yavuz Yurtmen Senior Structural Engineer Vanessa Hurley Senior Structural Engineer Mitchell Gray Structural Engineer Jilaine Turner

27 Property Services Design Objectives To achieve the Client s objectives with regard to cost, time and quality. To incorporate an integrated team approach to design and construction. To strive for continuous improvement and development of design and procurement. The following attributes and processes have been adopted by the Property Services to ensure that the primary objectives are achieved: Collaborative Working / Procurement: Our procurement policy has been developed over a number of years to provide best value solutions appropriate to the design, quality and cost parameters of the client s brief. In addition, Property Services is responsible for managing the banded framework agreements for major capital projects that the County Council have with a collection of regional contractors. The purpose of these Agreements is to ensure consistency of delivery, continuous improvement and cost efficiency through long term arrangements with contractors and their sub-contractors. Quality Assurance: Property Services QA registered under ISO 9001 for the provision of multi-disciplinary consultant s services and has all the experience and resources available to manage major construction projects and to ensure that our Clients receive the most efficient and reliable service. Design Management: Wherever possible Property Services prepare design proposals in collaboration with the supply chain to add value whilst regular design audits are undertaken to ensure that the quality of design proposals respond appropriately to the client s brief. Risk and Value Management / Engineering workshops are also carried out on major complex projects. The Consultancy is accredited with Investors in People and training and development of staff is constantly reviewed and monitored to ensure that the service provided is of the highest quality. Programme Management: All projects carried out by Property Services are monitored and reviewed on a regular basis to ensure delivery to programme. We pride ourselves on possessing staff able to see beyond a problem and look for solutions instead and regular monitoring provides this opportunity. For projects delivered in accordance with Prince 2 project management methodology, progress / exception and milestone reports are also prepared for the Project Board.

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