Delivering the Next Generation of Satellite and Terrestrial Communications

Transcription

1 Delivering the Next Generation of Satellite and Terretrial Communication

2 Editor Letter Developing new technology i a daunting and neceary tak if companie are to tay competitive in today global communication landcape. An even bigger challenge can be turning that technological breakthrough into a money-making buine. idirect ha pulled off both tak, and the company innovation and attention to detail are proving to be a ucceful buine trategy for idirect a well a the cutomer around the globe that ue idirect cutting-edge atellite application. idirect wa founded by engineer dedicated to developing atellite modem for enterprie IP application. The company ha introduced a tring of atellite-baed innovation ince it founding in 1994, and continue to evolve to meet the need of it ever-changing cutomer bae. We hope you enjoy thi upplement about idirect latet technologie that enable more efficient and cot-effective hybrid communication network. Sincerely, Jaon Bate Editor, Via Satellite Magazine Editorial 301/ Jaon Bate Editor, ext Julie Blondeau SAMUEL Managing Editor and Online Producer, ext greg berlocher Contributing Editor Deign/Production mark cavich Group Art Director, ext 1679 Sophie Chan-Wood Production Manager, ext 1671 Acce Intelligence, LLC Don Pazour Chief Executive Officer Ed Pinedo Exec. Vice Preident & Chief Financial Officer Paul F. McPheron, Jr. Diviional Preident, Acce Intelligence Buine Media Joe Roone Vice Preident & Satellite Group Publiher Michael Krau Vice Preident of Production and Manufacturing Subcribe to Via Satellite digitally at Partnering for the Future One of the mot promiing development in the telecommunication indutry ha been the integration of terretrial and atellite network. Thi formula ha become the anwer to organization that demand ever-preent broadband connectivity covering every application, every geography and every moment in time. Today, thi trend i entering a ignificant new phae. Organization want broadband anywhere but increaingly they want it delivered through a converged IP network that i eay to manage and i cot-efficient. To meet thee deeper demand, terretrial carrier are building on the ucceful integration of atellite and terretrial network to make atellite connectivity a critical dimenion of their next-generation network. I begin my leaderhip of idirect at thi exciting time. It a time of new opportunitie, but alo a freh et of technology challenge. For one, next-generation network are more dynamic. Voice, data and video and countle cutomer mut efficiently hare the ame preciou bandwidth. Future network mut alo meet heightened ecurity requirement, yet afford cutomer increaed acce to their private network. idirect ha embraced thee challenge. We re helping the world terretrial carrier atify accelerating cutomer demand by haping our technology to meet the ame et of cutomer need. Thi upplement to Via Satellite Magazine preent an overview of how we re accomplihing thi and provide a realworld look at how future network deliver buine reult. There certainly a new horizon to aim for, and I and the entire idirect team are eager to help all our partner reach it. Sincerely, Mary Cotton Chief Executive Officer, idirect 4 Choke Cherry Road, Rockville, Maryland 20850

3 Next-Generation Integration: How Terretrial and Satellite Communication are Evolving to Meet New Cutomer Demand Broadband ha become a vital to life a the air we breathe. Call it the fifth element. No buine or organization can thrive today without a high-peed connection to the information and application that drive it operation. The need i univeral. From a geographical perpective, organization want the ame level of bandwidth that hum through headquarter to fuel remote office in developing nation. And they want a canopy of coverage that tretche acro land and ea and reache into the ky, making broadband available anywhere it may ever be required. Organization alo want an integrated network one that converge voice, data and video and upport all of their buine application. They want to adjut the rule that prioritize traffic on that network. Voice quality, for example, mut never be jeopardized by the flow of CRM and ERP data that continually cro the ame channel. If organization want to change thee rule, they mut be able to do o at any time, with minimal effort. And of coure, every communication mut meet critical ecurity requirement. We ve reached a point where organization want a ingle network that upport all of their application and reache every one of their location. And they want thi delivered by a ingle provider under a global ervice level agreement, explain David Bettinger, idirect chief technology officer. Several of the world terretrial carrier have reponded ambitiouly to thee demand. They have developed next-generation IP network that integrate terretrial, wirele and atellite technologie deigned to meet any high-peed need from voice to data to video. Thee network alo enable carrier to improve their own buinee, merging diparate network onto a ingle, efficient platform. Next-generation MPLS network Much of thi progre i delivered to carrier cutomer through Multi Protocol Label Switching (MPLS) network. Thee network allow carrier to emulate a circuit witched connection acro an IP packet network, providing advanced traffic engineering and enabling eparation of data packet MPLS Core POP Router idirect Hub Teleport» BGP routing» MPLS label map to VLAN tag» Network-wide QoS etting» OSS integration with NMS Integrating atellite and MPLS network Improving buine continuity and multimedia ditribution BGP Terretrial Router Satellite Router» Terretrial SLA» Data ecurity» Satellite QoS» VLAN tagging VoIP Data Video Satellite and MPLS terretrial network can be integrated at enterprie ite to protect buine continuity. Satellite bandwidth will not falter when terretrial line fail, and it preerve broadband peed unlike common ISDN rate for terretrial back-up network. Thi atellite bandwidth can alo be ued to broadcat video and other multimedia content, preerving pace on terretrial network. To accomplih eamle integration, both atellite and terretrial path mut be able to handle BGP routing. MPLS label mut map to VLAN tag on the atellite network to preerve data privacy. SLA pecification on the terretrial network mut be mirrored by atellite QoS etting. In addition, a atellite Network Management Sytem (NMS) mut ync with a carrier Operational Support Sytem (OSS). Integrating MPLS and Satellite Network

4 to enure the ecurity of cutomer information. Further, carrier can engineer MPLS network to upport very complex ervice level agreement, guaranteeing bandwidth level and Quality of Service etting even down to the application level. And they can enable cutomer to make configuration change. MPLS network are helping carrier meet many emerging cutomer demand. But, if they are purely terretrial ytem, they retain inherent limitation in reach, immediacy and functionality. It no urprie then that together with their invetment in next-generation network, terretrial carrier are booting their atellite capabilitie. Once conidered rival, terretrial and atellite network can work hand-in-hand a a ingle, eamle IP network with immediate global reach, tate Max Engel, a trategic analyt with Frot & Sullivan Broadband & Satellite Indutry Information & Communication Technologie group. Seamle integration Satellite communication ha changed dramatically in recent year hifting from it traditional role to a packet-baed, twoway IP ytem deigned to integrate eamlely with terretrial network. At idirect, our technology i driven by the ame core demand that terretrial carrier are facing, tate Bettinger. We ve engineered into our platform Quality of Service feature that mirror the complexitie of terretrial ervice level agreement matching the bandwidth rate and traffic rule that enable hared network to prioritize converged data. Additionally, the idirect Intelligent Platform upport advanced IP routing protocol uch a BGP and VLAN Tag that enable it to eamlely integrate into MPLS network. VSAT platform like idirect that are deigned and built from the ground up around IP are playing a key role in how terretrial carrier meet cutomer demand, add Engel. The integration of terretrial and atellite technologie enable carrier to expand their ervice and tap new buine opportunitie. Thee include a deeper dimenion to their buine continuity capabilitie, allowing them to keep buinee running at high peed when primary network fail. They comprie more efficient way to deliver multimedia content acro multiple detination. And they include rapidly advancing ervice that enable mobile connectivity from portable communication command center to broadband aboard plane, ea veel and land vehicle. Future technology requirement According to Bettinger, the accelerating deployment of MPLS-baed network will force atellite equipment manufacturer to continue emulating the technology feature of an IP terretrial network. The blueprint for the immediate future include upport for BGP protocol, advanced traffic engineering, VLAN tagging, data ecurity, further integration with carrier Operational Support Sytem and IPv6. From a cutomer perpective, we re quickly loing the ditinction between terretrial and atellite communication. It imply IP anywhere. And a carrier keep innovating to meet emerging demand, the atellite indutry plan to tay in lock tep. Profile: Verizon Buine While atellite ervice may not be a new-fangled a other type of data tranmiion ervice, Verizon Buine i finding ome urpriing new way to ue atellite ervice for it wide range of enterprie and government cutomer. Satellite traditional role ha been to deliver primary ervice to geographic area where terretrial communication don t or can t exit. However, Verizon Buine ha found a way to meet heightened cutomer demand uing atellite even where terretrial connectivity exit. The carrier i creatively applying the advantage of atellite to broaden the capabilitie of it MPLS-baed Private IP (PIP) network, which the company rolled out in Since then, the global network ha grown to pan more than 120 countrie, 5,000-plu buine cutomer and 150,000 cutomer port. Verizon Buine i uing atellite ervice to extend it PIP network, auring buine continuity, delivering an efficient method for multimedia ditribution and VoIP traffic and providing connectivity under jut about any circumtance. Reliable buine continuity Traditional terretrial backup ervice, like an ISDN BRI, can t meet the bandwidth requirement for many of our buine cutomer, explain Mark Mulholland, a ale engineering manager with Verizon Buine pecialized ervice group. Mulholland alo note a typical terretrial backup link uually hare ome of the ame infratructure a the primary network and hould the primary network fail, the backup network alo can fail. Satellite communication olve both thee problem it doe not hare local infratructure and it ha high bandwidth availability, ay Mulholland. Cutomer who ue atellite a a back-up trategy ay the rerouting of their traffic i o tranparent they are typically unaware when the witch i made from their terretrial network to VSAT. A atellite terminal i really jut another acce point to the MPLS network, explain Stuart Buron, Verizon Buine enior manager for engineering and implementation. It deigned to be a tranparent a poible for the cutomer. Creating a eamle cutomer experience require a tight integration between terretrial and atellite ytem. For thi reaon, Verizon Buine ha built it atellite capability for thi product relying primarily on the idirect platform. idirect enable Verizon Buine to offer ervice level agreement on it atellite network comparable to thoe

5 Verizon Buine i winning cutomer with creative atellite olution that extend the company MPLS-baed Private IP network. The mobile olution hown i one of many atellite configuration the company offer. it extend on it terretrial MPLS network. In addition, the idirect platform upport full VLAN eparation, enure two-way data encryption and enable Verizon Buine to manage ytem feature eaily. In the pat two year, Verizon Buine ha een a izable jump in buine continuity ervice uing the combination of atellite and MPLS. Early in 2007, the carrier implemented a Private IP atellite network for a major U.S. retailer. Verizon Buine replaced a ingle-channel 64K ISDN BRI ytem with a 1 Meg atellite network and, in jut 85 buine day, more than 2,200 location had connectivity. Proof the cutomer wa happy with Verizon Buine approach came with the cutomer invitation for Verizon Buine to bid on the back-up ervice for another portion of the cutomer buine. Multipurpoe network Even though we ve made thi very affordable, buinee want more ue out of their backup network, ay Mulholland, and we ve found a way to accommodate them. What we ve done with a number of cutomer i integrate a hybrid network to ue the atellite ytem for buine continuity, then the cutomer can ue that ame bandwidth to tream multimedia for video, corporate TV, digital ignage and other ue, uch a PC oftware refreh. For that large retail cutomer, Verizon Buine merged back-up bandwidth and MPEG-4 video content onto the ame platform, doubling the video bandwidth capacity compared to a terretrial TI line. Our cutomer now ha extra bandwidth for day-to-day miion-critical operation and a backup network when needed, ay Mulholland. A atellite terminal i really jut another acce point to the MPLS network. It deigned to be a tranparent a poible for the cutomer. - Stuart Buron, Verizon Buine Verizon Buine alo i uing atellite connectivity to meet cutomer need during period when the terretrial network i not available. We ve had cutomer ue atellite a an interim method to provide connectivity at a buine location until their terretrial network i up. Then the atellite hardware remain in place to provide buine continuity, aid Mulholland. Finding creative way to erve it cutomer, Verizon Buine i taking it atellite ervice to new height.

6 Profile: BT BT ha an ambitiou goal for it cutomer: 100% global IP coverage. And the communication giant ha an equally impreive plan to deliver thi promie: the company 21t Century Network (21CN). BT 21CN i an $18 billion, even-year effort launched in 2004 to replace 16 eparate legacy network, including it circuit-witched public telephone network, with a complete end-to-end IP network. While the 21CN i built out toward a 2011 completion date, BT ha already inveted heavily in an MPLS IP network, which i currently deployed in 170 countrie. A critical feature of BT MPLS network i a next-generation ervice called BT Internet Anywhere. The network combine terretrial and atellite IP technologie, enabling BT to meet accelerating demand for high-peed remote connectivity, buine continuity and other cutomer need. We re extending BT world-cla terretrial coverage with world-cla atellite coverage," explain Harry Formoa, general manager, client management for Europe, Middle Eat and Africa. Bringing broadband to Barclay Africa Through atellite connectivity, BT cutomer like Barclay are expanding their IP network to remote location and mobile terminal. The bank Africa diviion Barclay Africa needed a better infratructure to deliver it banking ervice. It exiting network wa deficient acro everal critical requirement including bandwidth peed, voice and data integration, and the ability to cale. Turning to BT, Barclay Africa connected more than 120 regional ite acro the continent to a centralized IP data network. The reult wa an enterprie-cla converged network that enable two-way data tranmiion from ATM and point of ale terminal and route other tranaction traffic to the bank data proceing center in Glouceter by way of BT Cornwall earth tation. With the network in place, capacity problem have been eliminated. Bandwidth A broadband atellite network link Barclay branche in Africa to it MPLS terretrial network in the United Kingdom. A VSAT technology provider mut undertand the complexitie of variou IP application to make ure they can operate on atellite exactly how they operate on terretrial. - Harry Formoa, BT can be allocated dynamically and there i much lower latency, with a ignal round trip delay of le than 700 milliecond. A a reult, the broadband network alo enabled Barclay Africa to improve Internet and telephone banking and to handle cutomer querie more quickly. The network i aving Barclay Africa coniderable buine cot. It lowered operating and back office expenditure and i expected to ignificantly minimize ditance learning and training budget. A tranparent network The integrated IP network wa developed by BT on the idirect platform. The idirect platform ha been pecifically deigned to optimize IP traffic delivery over atellite, affirm Formoa. Formoa ingle out idirect Quality of Service feature which matche the ervice level on it MPLS network neceary to eparate different type of data, giving priority to time-enitive voice packet or traffic from miion-critical application. Formoa add that idirect upport of end-to-end data encryption alo enable BT to meet it cutomer demanding ecurity requirement acro both terretrial and atellite link. A VSAT technology provider mut undertand the complexitie of variou IP application to make ure they can operate on atellite exactly how they operate on terretrial. A Formoa explain, We don t try to ell a cutomer a product but intead try to identify their real need and then atify it. Satellite technology help u accomplih thi. But when global connectivity i the cutomer need, the technology hould become agnotic and eamle from their perpective. What i important i that the network be properly engineered and caled to match the cutomer requirement. Thi i where BT ha ignificant kill and capabilitie and hence our commitment to and invetment in the future of tranparent networking on a global bai. It how we re meeting the current need and future demand of our cutomer.

7 Profile: Orange Buine Service Orange Buine Service teleport in the Champagne region erve a a POP connection to the carrier global MPLS IPVPN network with hot, redundant provider router on-ite and carrier grade fiber interconnection to it backbone. Orange Buine Service provide IPbaed telecom ervice in more than 200 countrie and territorie. Demand ha urged for the company IP ervice a cutomer increaingly adopt enterprie IP application and eek to integrate uer on a common network from headquarter to the remotet of location. Oracle, Citrix and SAP application are being rolled out on a global bai, and our cutomer want peace of mind that their IT olution will work acro all geographie and perform well, explain Ferdinando Loiacono, buine development director for international market. Thi trend ha driven demand for the company atellite IP ervice, which are an extenion of it terretrial MPLS IPVPN network. Loiacono add, Orange Buine Service provide end-to-end olution regardle of tranport technology. We need to upport client with a quality olution even in countrie where the terretrial infratructure i unavailable, unreliable or cot prohibitive. One cutomer uing Orange Buine Service integrated MPLS and atellite network i a global petroleum company. Thi company i deploying IT application on a worldwide bai to maximize the efficiency of it operation and to run all it global office on a centralized model. Many of the company Africa and Middle Eat application were cut off from the company main network. Thank to Orange Buine Service Satellite Acce to VPN ervice, 38 remote office acro eleven countrie in thi expanive region are now connected to a central MPLS network. Employee in Africa and Middle Eat office acro ale and marketing, operation and other diviion can now leverage the ame corporate tool available to the company employee worldwide. Orange Buine Service alo provide integrated VPN network ervice to a major global bank in Africa, connecting more than 25 remote office. The network upport financial oftware application and VoIP ervice. We are managing their network in Africa in a very reilient and reliable configuration, allowing the bank to run it financial operation in Africa with world-cla network performance, Loiacono explain. For VoIP, thi i epecially important a the bank require a high quality voice connection to conduct buine uccefully. Cico approach According to Loiacono, The ucce behind our Satellite Acce to VPN ervice i that it wa developed with an IP mindet. From the very beginning, we intended to blend it with our MPLS network. We really took a Cico approach to VSAT. We pelled out what ervice were needed by the client and developed them o they would complement our terretrial offering. The key technology requirement that guide Orange Buine Service election of a atellite communication platform i the ability to upport a eamle cla of ervice from a remote ite over to a atellite link a VPN on it MPLS network. We elected idirect a our leading platform for delivering MPLS, IP and VPN, Loiacono tate. idirect Quality of Service feature enable Orange Buine Service to match ervice level on it MPLS network. All five of the company clae of ervice that govern data, voice and video application are upported on the idirect platform. Orange Buine Service operate 16 idirect hub from eight different teleport. It average network client ha between 30 to 40 remote ite under one atellite footprint. idirect allow u to offer high-grade Quality of Service, but allow u to do thi cot effectively by deferring invetment in hub technology until demand i izable. We can meet our cutomer requirement in a very calable way. idirect technology i IT-friendly, allowing u to tranfer atellite competence to our cutomer and global field technician. - Ferdinando Loiacono, Orange Eae of management Loiacono add that a atellite communication grow, it cannot be cumberome for the company technician and cutomer to manage. idirect technology i IT-friendly, allowing u to tranfer atellite competence to our cutomer and global field technician. For Orange Buine Service, it atellite offering i growing at a very rapid rate. The company i eeing trong demand acro government, maritime, energy, contruction and other market. Loiacono ee a very bright future a Orange Buine Service expand it MPLS network to meet even the mot demanding cutomer need.

8 Advancing a Connected World idirect i tranforming the way the world get and tay connected. The company atellite-baed IP communication technology enable contant connectivity for voice, video and data application in divere and challenging environment. Thee include extending private network to remote office; upporting mobile connectivity acro land, ea and air; providing rural telephony and Internet broadband; and maintaining communication in the wake of diater and network failure. The idirect Intelligent Platform integrate advanced technology into idirect portfolio of hub, router and network management oftware to addre the growing complexity of deploying and managing global IP network. With more than 13 year of global atellite communication experience, idirect erve cutomer in 30 countrie through a divere network of channel partner, including ome of the larget atellite provider, operator and carrier in the world and even of the World Teleport Aociation Global Top Ten. Headquartered in Herndon, Virginia, idirect ha office in Europe, Aia, Middle Eat, Africa and Latin America. idirect i a ubidiary of VT Sytem Inc. idirect, Inc Sunrie Valley Drive Herndon, VA