Program Overview. Evolution 2016 D E S C R T E. Global User & Partner Conference. www. d escartes.com/ usergr o u p

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1 D E S C R T E STM Evolution 2016 Global User & Partner Conference APRIL 5-7, 2016 WEST PALM BEACH, F L O R IDA Program Overview www. d escartes.com/ usergr o u p

2 Global User & Partner Conference Program Overview About the event Evolution, Descartes Global User & Partner conference, is the pinnacle event where Descartes customers and partners from around the world get together to network with other Descartes users, meet the Descartes product management team, provide input on Descartes product development plans, and learn more about Descartes solutions and how to improve their operations. We are pleased to announce that the dates and location have been set for our next User Group. The event will be held at the newly-built Hilton West Palm Beach in West Palm Beach, Florida from April 5-7, Why you should attend Network with other users and share best practices. Attend complimentary training sessions to learn how you can get more from your Descartes solutions. Learn about the future drivers for success in supply chain and logistics. Meet with some of our United by Design alliance partners, see demonstrations and learn how our combined solutions are delivering results for you. Hear from leading organizations on how they have leveraged people, process and technology to transform their operations. Please join us at the Descartes Global User & Partner Conference, Evolution 2016, taking place from Tuesday, April 5 to Thursday, April 7 in West Palm Beach, Florida. Agenda-At-A-Glance The information included in this document contains a sneak peek at the conference program and will be updated regularly as more content is confirmed *. 7 am 8 am Monday, Apr. 4 Tuesday, Apr. 5 Breakfast Wednesday, Apr. 6 Breakfast Thursday, Apr. 7 Breakfast To download the most current version, please visit and click on the Agenda link. 9 am 10 am 11 am 12 pm 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm Pre-conference Events: Reseller Meeting & Networking Event (All Partners & Sponsors) Session Complimentary Training Workshops Lunch Complimentary Training Workshops Session Lunch Session Lunch Evolution is a customer driven event. Descartes Global User Group Steering Committee, comprised of annually elected representatives from customer companies, sets the direction of the event and collaborates with Descartes product management team to develop the program. If you are a Descartes customer and would like to speak or have program recommendations, please contact us at usergroup@descartes.com. 7 pm 8 pm Dinner & Awards Reception Technology Fair & Networking Reception 9 pm * Please note that content listed in this program overview is subject to change.

3 Training Sessions (2-Hour Sessions) Descartes is offering the below complimentary training sessions to registered attendees (Descartes users only). Please note that the presenters and times are still to be determined. Private/Dedicated Fleet Descartes Route Planner Basic Descartes Education and Training - This session will provide attendees with a working knowledge of new functionality in Descartes Route Planner. Learn about best practices and application-specific techniques, tips and shortcuts to maximize productivity and improve routing results. Descartes Route Planner Advanced Descartes Education and Training - In this session, you ll learn more about advanced functionality that affects routing results. Use this knowledge to improve route quality within your fleet operations. Domain experts will also educate participants on some of the fundamentals of the Descartes Route Planner application. Descartes Route Planner On-demand Descartes Education and Training - In this session, you ll learn about best practices, tips and shortcuts geared towards improving productivity and daily routing results. This session will also provide participants with a deeper understanding of the system s routing parameters to troubleshoot more complex problems and improve routing results. Descartes Route Planner RS Descartes Education and Training - This session is dedicated to helping users continuously improve master and daily route plans across a variety of operational environments. Advanced trouble shooting techniques, lesser-known tips, techniques and shortcuts will be shared. Descartes Perform Food Descartes Education and Training Users can join this training session to learn how key features of the Descartes Perform mobile solutions can help minimize customer disputes and write-offs related to overages, shortages and damages (OS&Ds). The Descartes Perform portfolio enables clean invoices, accurate orders, and outstanding customer satisfaction. These solutions provide customers with information throughout the distribution process and at the point of delivery to resolve issues in real time, which helps ensure the longevity and quality of the professional relationship between distributor and customer. Descartes Perform Transport Descartes Education and Training Join this session to learn how key features of the Descartes Perform mobile platform, like industry vertical-oriented payment processes, high volume cross docking, and electronic driver vehicle inspection reporting (edvir) can help improve productivity across your last mile delivery operations. Descartes Perform Transport is highly flexible, can be easily configured to fit your workflow, and seamlessly integrate with other systems. Descartes Transport Perform also offers a host of sophisticated features and functionality that ensure order accuracy and operational efficiency. Descartes Mobile and Descartes wgln Descartes Education and Training - In this session, attendees will be able to learn how to take planned vs. actual reporting to the next level and gain deeper insight on how to use the latest mobile capabilities from Descartes to improve the productivity of your fleet operations. This session will also introduce new functionality in both Descartes Mobile and Descartes wgln along with examples on how it can be applied. Descartes WinRoute Descartes Education and Training Learn more about the latest tools for strategic route planning that can help your organization better model a variety of service scenarios, optimize sales/distribution territories and build replenishment strategies that maximize customer service and profit. Purchased Transportation Descartes Transportation Manager Descartes Education and Training - In this session, attendees will learn about tips, shortcuts and best practices for managing the entire for-hire shipment lifecycle including planning, tendering, tracking settlement and reporting. Gain a better understanding of how to better manage shipment data, as well as the different parameters and settings that can affect for-hire shipment optimization. This session will also introduce new functionality in Descartes Transportation Manager along with examples on how it can be applied.

4 Training Sessions (2-Hour Sessions) Descartes is offering the below complimentary training sessions to registered attendees (Descartes users only). Please note that presenters and times are still to be determined. Forwarder/Broker Descartes OneView Forwarder Enterprise/ Descartes OneView Customs House Broker/ Accounting Descartes Education and Training - Learn best practices and advanced techniques across key Descartes OneView modules and add-on tools including the Descartes OneView Enterprise Dashboard, Customs House Broker/Automated Commercial Environment (ACE), Document Imaging and Accounting progress, functionality and integration. Learn to effectively handle additional shipments with less overhead and more efficiency using integrated statistical tools, as well as how to harness the power of EDI to give your team and customers better visibility. This session will help existing users improve control and increase performance across their logistics operations. Descartes ecellerate Descartes Education and Training - Existing users are encouraged to attend the Descartes ecellerate session to learn about the latest best practices enabling you to better manage the challenges associated with international trade. This workshop will help you manage data to more effectively collaborate with your customers and trading partners across all modes of transportation (ocean, air, ground and rail) from purchase order through to final delivery. Descartes ForwarderLogic Descartes Education and Training - Freight forwarders are constantly challenged to effectively manage their operations and costs with unpredictable cargo volumes. Learn how Descartes ForwarderLogic helps enable collaboration between procurement, warehouses, vendors, carriers, transportation and government stakeholders to streamline documentation processes for booking; integrate accounting processes for more accurate cost matching, rating and profit analysis; and create customs filings. Descartes Editrade Customs Link Descartes Education and Training - Brokers and importer self-filers need to have processes in place to handle complex customs compliance, valuation, Harmonized Tariff Schedule (HTS) classifications and Partner Government Agency (PGA) procedures. This session is designed to help existing users with best practices and tips/techniques to understand new trends and use new functionality, maximize performance, reduce costs and improve U.S. customs and regulatory compliance. Descartes Canadian Customs Brokerage (Previously Named ITMR4) Descartes Education and Training - As customs brokers assume more freight forwarding duties, and freight forwarders become more involved in customs filings, there is a compelling need to find more efficient ways to manage brokerage, freight forwarding and accounting functions through a single solution. An increasing number of importers want the ability to self-file customs documentation. Join this session to find out how new and existing functionality in Descartes Canadian Customs Brokerage enables users to better manage their operations, including accounting, financial reports, imaging, e-billing and web tools for tracking and tracing, reporting and data entry. Global Trade Content & Compliance Canada Border Services Agency (CBSA) Customs Self-Assessment (CSA) Descartes Education and Training - This workshop will help users improve their understanding and use of the Descartes Canadian Customs Brokerage CSA solution for product initiatives as well as CBSA trends that will impact CSA partners such as emanifest, the Single Window Initiative (SWI) and CBSA Assessment and Revenue Management (CARM). This is an open session where CSA Importers, as well as Brokers who support CSA Importers, can engage with Descartes teams in product management, professional services and sales. Descartes Customs Info Manager & Descartes Customs Info Reference Descartes Education and Training - Descartes Customs Info solutions provide leading online global trade research and item classification management tools currently used by thousands of trade professionals. Attendees will gain a better understanding of how these solutions can help their business quickly build and easily maintain complex classification databases for clients to potentially offer highly differentiating value-added services that support deeper and more profitable customer relationships Descartes Reporting Services Descartes Education and Training - Performance-based companies can rely on Descartes to provide accurate reporting software to help them access the data they need to make informed decisions and respond to changing business conditions to operate more efficiently. Learn how Descartes Reporting Services can help customers mine all types of data to effectively build and deploy critical logistics-oriented reporting within a department, across the enterprise and/or to trading partners.

5 Roadmap/Peer Group Sessions (2-Hour Sessions) Based on feedback from previous conferences, the Descartes product management team has decided to move forward with extended peer group sessions that include an overview of solution roadmaps, interactive discussions on future capabilities and peer group topics of interest. Surveys of each peer group will be conducted, in advance, to poll for topics. Private/Dedicated Fleet Descartes Route Planner On-demand: Combined Roadmap & Peer Group Session Descartes Route Planner RS: Peer Group Session Descartes Route Planner : Combined Roadmap & Peer Group Session Descartes Mobile, Descartes Telematics & Compliance and Descartes Mobium : Combined Roadmap & Peer Group Session Descartes Perform Portfolio: Combined Roadmap & Peer Group Session Purchased Transportation Descartes Transportation Manager : Combined Roadmap & Peer Group Session Descartes Visibility & Event Management, Descartes Dock Appointment Scheduling, Descartes Yard Management and Descartes Reporting Services : Combined Roadmap & Peer Group Session Forwarder/Broker Descartes OneView Forwarder Enterprise/Descartes OneView Customs House Broker and Descartes ecellerate : Combined Roadmap & Peer Group Session Descartes Editrade Customs Link: Combined Roadmap & Peer Group Session Descartes Canadian Customs Brokerage (previously named ITMR4) and Descartes ForwarderLogic : Combined Roadmap & Peer Group Session Global Trade Content & Compliance Descartes MK Denied Party Screening (Descartes MK DPS ) Portfolio: Peer Group Session Retail Descartes BearWare Portfolio: Combined Roadmap & Peer Group Session

6 Breakout Sessions (50-Minute Sessions) Private/Dedicated Fleet Topical industry presentations, panel discussions, and customer success stories designed to help businesses employing private and/or dedicated fleets gain deeper insight and new perspectives on unleashing the potential of their fleet operations. Descartes Routing Mobile & Telematics Solution Vision: End-to-End Solutions Overview Mobile and Execution: Customer Best Practices Panel Planning: Customer Case Study Successful Approaches to Implementing Enterprise Mobile Solutions Industry Session on Improving Driver/ Fleet Productivity Purchased Transportation Topical industry presentations, panel discussions, and customer success stories designed to help businesses more effectively manage the purchased transportation process across all modes to reduce complexity, improve control, and reduce costs. Customer Case Study or Best Practices Panel (2 Sessions) Solution Best Practice Session on Visibility/ Yard Management/Dock Appointment Scheduling/Reporting Services Forwarder/Broker Topical industry presentations, panel discussions, and customer success stories designed to help freight forwarders and customs brokers compete and thrive in an environment where intense competitive pressure, expanding customer service expectations and regulatory changes are the norm. Descartes Forwarder/Broker Solution Vision: End-to-End Solutions For Forwarders & Brokers Overview Broker/Forwarder Benchmarking Session Customer Case Study or Best Practices Panel (2 Sessions) Denied Party Screening (Descartes MK DPS ) for Forwarders & Brokers Global Trade Data (Descartes Customs Info Portfolio) for Brokers/Forwarders Breakout Sessions include in-depth analysis and perspectives on key industry themes and help attendees gain insight into critical logistics-related topics. Please refer to the additional Breakout Sessions on the following page. Solution Best Practice Session on Visibility Best Practices for Prepaid to Collect Conversion Better Managing the Last Mile

7 Breakout Sessions (continued) (50-Minute Sessions) Global Trade Content & Compliance Topical industry presentations, panel discussions, and customer success stories designed to help organizations with international shipping operations increase the informational value of trade data and the productivity of global trade staff to reduce operating costs, improve customs compliance, and accelerate supply chain speed. Global Cargo Security Compliance Update Customer Best Practices Case Study/ Panel (LSPs) Customer Best Practices Case Study/ Panel (Shippers) Industry Trends/Best Practices Session on Denied Party Screening Global Trade Content for Descartes Import/ Export Customers in Manufacturing, Retail, ecommerce & Distribution Retail Topical industry presentations, panel discussions, and customer success stories designed to help retailers drive more costs and customer service excellence out of their supply chains as they look to create a unified selling front to customers whether they are in store, online or on their smartphone. Descartes Retail Solution Vision: End-to-End Solutions For Retail Overview (Mega Session) Home Delivery Benchmarking Session Retail Customer Case Study or Best Practices Panel Small Package Execution for ecommerce/ International (Descartes Order Express, Descartes Customs Info, Descartes MK DPS) State of Home Delivery 2015 Report: Presented by Retail Systems Research (RSR) D E S C TM R T E S Evolution 2016 Global User & Partner Conference April 5-7 West Palm Beach, Florida Evolution 2016 is a customer driven event. If you are a Descartes customer and would like to speak or have program recommendations, please contact us at usergroup@descartes.com.