Charges for Other Banking Transactions

Transcription

1 Fund Transfers in Euro and F/X > Outgoing Fund Transfers > Incoming Fund Transfers > Issue of Bank Drafts > Payment of cheques Payment of Dues to Third Parties > Payments to the Greek State > Insurance Funds > Chambers > Energy (Companies and Organizations) > Water supply, Municipalities & Municipal Undertakings > Telephony & Internet Service Providers Insurance Companies > Other companies > Donations to Organizations Securities > Shares > Mutual Funds Imports Exports Guarantees > Imports - Collections > Exports > Letters of Guarantee Electronic Services > ΑΤΜ Banking > Internet / Phone Banking > Mobile Banking > Automated Payment Systems (APS) > Simple Pay > Simple Pay Spot > i-bank Social Pay Other Services and Operations > Safe Deposit Boxes > Domestic Paper Instruments for Collection > Foreign Exchange Operations > Other Banking Operations [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 1 / 33

2 Fund Transfers in Euro and F/X Outgoing Fund Transfers through NBG Branches 1. Standard money transfers: 1.1. Payment order in Euro, to a domestic bank or EU country: up to 1, from 1, up to 5, from 5, up to 12, from 12, up to 50, / min 25 + charges from 50, and over 2.5 / min 125 max charges For payment of credit card issued by domestic bank -up to Payment order in Euro to non-eu country or Payment order in FX, regardless of country (regardless of amount) up to 1, from 1.000,01 up to 5, from 5, up to 12, from 12, up to 50, / min 30 + charges from 50, and over 2.5 / min 125 max charges Money transfers by debiting a STUDENT LIFE deposit account 2.1. Payment order in Euro, to a domestic bank or EU country: up to 1, from 1, and over Payment order in Euro to non-eu country or Payment order in FX, regardless of country (irrespective of amount) charges Remittances to a subsidiary bank or international NBG branches: 3.1. Payment order in Euro, to an EU country: up to 1, from 1, up to 5, from 5, up to 12, from 12, up to 50, /min charges from ,01 and over 1,25 / min 62.5 max charges Payment order in Euro to non-eu country or Payment order in FX up to 1, from 1, up to 5, from 5, up to 12, from 12, up to 50, /min 15 + charges from ,01 and over 1.25 / min 62,5 max charges Money transfer in Euro (OUR) up to 900 to immigrants countries: 4.1. Albania, Armenia, Bangladesh, Bulgaria, Egypt, Georgia, India, Moldova, Pakistan, Philippines, Poland, Romania, Russia, Sri Lanka, Turkey, Ukraine Specifically to banks of the NBG Group: Banka NBG Albania SA / United Bulgarian Bank / Banca Romaneasca SA 5 5. Euro money transfers to NBG branches in Greece: 5.1. Issue of payment order to an NBG branch: up to 1, from 1, and over 1.25 / min 10 max 300 Notes: a) The issue of payment order to an NBG branch to credit a finance account is free of charge. b) When in addition to the order, the relevant documents (invoices, bills of exchange, receipts etc.) are requested to be sent to the issuing Branch, expenses for registered postage are collected plus the above charges, as the case may be Change of issued payment order to an NBG branch, upon customer s request Cancellation of issued payment order to an NBG branch, upon customer s request 6 [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 2 / 33

3 Fund Transfers in Euro and F/X Outgoing Fund Transfers through NBG Branches Remarks 1. Money transfers by debiting an NBG SIGHT ACCOUNT : 1.1. Payment order in Euro, to a domestic bank by debiting a: - Fixed-Cost NBG SIGHT ACCOUNT for Individuals - Fixed-Cost NBG SIGHT ACCOUNT for Legal Entities - Simple NBG SIGHT ACCOUNT for Individuals with A.D.B. (*) Simple NBG SIGHT ACCOUNT for Legal Entities with A.D.B (*) A.D.B.: Average Daily Balance on the account for the previous month before sending the money transfer For any other payment order The applicable charges 2. Urgent payment order (SHA), for same day transfer of funds within 4 hours: 10, on top of other charges applicable, as the case may be. 3. Νon-STP interbank orders: Extra charge in favour of domestic and foreign receiving bank: 4.90 and 10, respectively. 4. Dias Credit Transfer (DCT): Pricing of orders issued via Dias Credit Transfer includes a charge of VAT in favour of DIAS S.A. Via Dias Credit Transfer (transactions carried out via NBG branches) are issued orders in Euro to domestic banks for amounts: > up to 9,999, credited to account > up to 2,000 cash > up to 12,500 for credit card installments of other bank > up to 100,000 for credit card balance transfers of other bank. 5. SEPA Credit Transfer: Orders issued in Euro to domestic banks via SEPA Credit Transfer (transactions carried out via NBG branches) for amounts up to 9,999, Payments orders marked (OUR): Where applicable, the issuer is charged extra with interbank charges in favour of the paying bank or foreign correspondent bank (Guaranteed OUR). The said charges are made known to the customer orderer before the issue of the order. Payment orders not subject to OUR interbank charges: a) Outgoing money transfers for credit card installments issued by another bank. b) Outgoing money transfers to immigrants countries. 7. Outgoing money transfers via alternative channels (Internet/Phone banking / ATM banking): For money transfers available to individuals and businesses via Internet and Phone banking and their privileged pricing, as well as for immigrant remittances via ATM banking, see under section Electronic Services. 8. Confirmations/reminders/searches Cancellation or amendment of order including orders associated with imports (section: Imports) Missing instructions for fund transfer 3 [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 3 / 33

4 Fund Transfers in Euro and F/X Incoming Fund Transfers 1. Incoming money transfers in Euro from a domestic bank or EU country: 1.1. For payment into beneficiary s account: STP NON STP up to from up to 5, from 5, up to 12, from 12, up to 50, from ,01 and over Mass payments of amounts from up to 50,000 (*) 1.20 (*) The privileged pricing for incoming money transfers for mass payments, foreign pension payments, applies when a relevant interbank agreement exists. In any other case, charges are collected as provided for For payment of the beneficiary in cash: up to from up to 50,000 1 / min over 50, from domestic bank 1 / max over 50, from EU country 1 / min 50 - max Incoming money transfers in Euro from non-eu country or - Incoming money transfers in FX from any country: 2.1. For payment into beneficiary s account: STP NON STP up to 15 or equivalent from up to 5, from 5, up to 12,500 or equivalent from 12, up to 50,000 or equivalent over 50, or equivalent For payment of the beneficiary in cash: up to 15 or equivalent from up to 50,000 or equivalent 1 / min 15 - max Automatic payment of US pension funds (US Direct Deposit) 3.1. For payment into beneficiary s account in USD: $2.50 (USD) Incoming Fund Transfers - Remarks 1. Incoming money transfers credited to an NBG SIGHT ACCOUNT : 1.1. Incoming money transfer in Euro from a domestic bank credited to: - a Fixed-Cost NBG SIGHT ACCOUNT for Individuals - a Fixed-Cost NBG SIGHT ACCOUNT for Legal Entities - a Simple NBG SIGHT ACCOUNT for Individuals with A.D.B. 3,000 - a Simple NBG SIGHT ACCOUNT for Legal Entities with A.D.B. 10, For any other incoming money transfer: The applicable charges as the case maybe 2. Charges for incoming fund transfers: The above charges, as applicable, are collected for all incoming remittances to the electronic systems of the Bank, regardless of the channel used by the orderer of the issuing bank (Branch, Internet/Phone banking etc.). 3. Cancellation of incoming orders, when requested by the ordering bank: a) 15 for payment orders up to 150. b) 35 for payment orders over 150. At all events, the above charges are withheld from the payment order to be cancelled. 4. If the customer requests to be paid in cash in foreign banknotes instead of euro, the predefined commission for the purchase of foreign banknotes applies additionally to the above listed charges. 5. Value dates of incoming money transfers to deposit accounts: See under the relevant detailed section (Value Dates of Deposit Accounts) on the Deposits Rates & Charges table. DEFINITIONS: STP = Straight Through Processing is an order containing BIC code and ΙΒΑΝ number of customer, and not containing 6. specific instructions for the Bank. NON STP = Non Straight Through Processing is an order that does not contain the STP data as above. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 4 / 33

5 Fund Transfers in Euro and F/X Issue of bank drafts at NBG Branches 1. Issue of domestic bank drafts in Euro: 1.1. To the order of NBG depositors and drawn on a deposit or investment account 1.2. To the order of the following bodies: Greek State (i.e. central services, such as tax offices, customs authorities etc.) Public service agencies (Land and Mortgage Registries, Notary Associations, O.D.D.Y.) Bank of Greece, when paying obligations to the Government Local Authorities (such as Municipal services etc.) Social Insurance Foundation (IKA), by our customers for payment of their dues to IKA O.A.E.E., N.A.T., E.T.A.A. (Single Ins. Fund for the Self-Employed) Consignment Deposits and Loan Fund (Tameio Parakatathikwn kai Daneiwn) Hellenic State Lotteries, upon request by lottery agents and sales representatives, for payment of their dues from purchasing lotteries 1.3 For all other cases (e.g. to the order of NBG depositors paid in cash or to the order of other third parties) 2. Issue of bank drafts on a foreign bank: 2.1. Issue of bank drafts on foreign banks, in general 2.2. Issue of bank drafts on foreign banks, for studying purposes 3. Other operations for bank draft: 1, minimum , minimum 20 plus issuing charges plus issuing charges Recall of payment of domestic cheque, issued by NBG (per request) Stop payment on bank draft on foreign banks, issued by NBG, due to theft or loss (per request) 3.3. Cancellation of bank drafts on foreign banks, issued by NBG (per cheque): 20 plus charges for non-payment For amounts up to For amounts over Issue (payment) of travellers cheques 10, minimum 10 [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 5 / 33

6 Fund Transfers in Euro and F/X Payment of Cheques at NBG branch counters 1. Payment of cheques in Euro, drawn on domestic banks: Payment of cheque in Euro drawn on NBG (private / bank draft) 1.2. Payment of cheque in Euro drawn on other domestic bank (private / bank draft): in the same city, payment into account (deposit or financing) in different city, payment into account (deposit or financing) in the same city for payment in cash 2, minimum in different city for payment in cash 1 and 2, minimum Return of unpaid cheque (charges on the bearer): paid into deposit account or paid in cash paid into financing account Payment of pension cheques in Euro on foreign banks: for payment into account (regardless of amount) for payment in cash up to for payment in cash of amounts over , minimum 5 Payment of foreign cheques (on foreign banks in FX or Euro / on domestic banks in FX / on us in FX): 2.1. Purchase of foreign cheques to be paid into deposit account in any currency (per transaction): pension cheques up to 15 or equivalent pension cheques over or equivalent other cheques up to 15 or equivalent other cheques from up to 150, or equivalent other cheques from up to 3,000, or equivalent other cheques over 3, or equivalent 1, minimum Purchase of foreign cheques to be paid in cash Euro (per transaction): and maximum Notes - Remarks pension cheques up to 15 or equivalent pension cheques from up to 150 or equivalent pension cheques from up to 3,000 or equivalent pension cheques over 3, or equivalent 1, minimum 10 and maximum other cheques up to 15 or equivalent other cheques over 15.01, or equivalent 1, minimum If the customer requests to be paid in cash in foreign banknotes instead of Euro, the predefined commission for the purchase of foreign banknotes applies additionally to the above listed charges Value dates for cheques to deposit accounts: See under the relevant detailed section (Value Dates of Deposit Accounts) on the Deposits Rates & Charges table. NBG informs its customers that the Bank shall not be responsible if it is unable to mark cheques refer to drawer (due to insufficient funds) within the legal deadline because of the time at which such cheques are presented to it, due to any of the following reasons: 3.3. the operating rules of the Interbank Electronic Cheque Clearance System (DHSSE, or other similar system) the time needed to convey and process the body of the cheque under the traditional clearing procedure the process of depositing the cheques for collection, in the case of cheques drawn on our bank. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 6 / 33

7 Payment of Dues to third parties Payments to the Greek State (N/A: Not available) Building Permit Violation clearance under law 4014/ Flat Penalty for building permit violations At branch counters (*) Via Direct Debit System SEPA (*) Also by credit card issued by NBG, in 9 monthly installments of equal amount. Payment of Certified Dues to the Tax Office ( # ) (**) ( # )Also by PersonaL Loan backed by Mortgage Prenotation. ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking N/A N/A N/A N/A ATM: Free of charge APS: Free of charge (**) Payment of assessed past-due MoF tax liabilities, by means of a recurring debit order, via Assessed Tax Liabilities N/A (**) N/A HELLENIC CADASTRE KTIMATOLOGIO SA - Payments in favour of Ktimatologio SA - Special levy for lodging objections to the content of Forest Maps N/A N/A Property Overvalue Tax N/A N/A N/A N/A Services for Tax Offices and Customs Authorities N/A N/A N/A N/A (only for selected Branches) Payment of Road Tax for Public and Private Motor Vehicles (**) N/A N/A (**) N/A (**) Also by credit card issued by NBG at branch counters or via Internet banking or via Simple Pay, either in 1 installment or in 2-12 monthly installments of equal amount. ICISnet- Electronic Payments N/A N/A N/A e-παράβολο (e-paravolo) Administrative fee slip obtained from the website of GSIS ( H.S.P.P.A.- Hellenic Single Public Procurement Authority N/A N/A N/A N/A N/A N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 7 / 33

8 Payment of Dues to Third Parties Insurance Funds (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking Contributions to IKA (1) N/A N/A (2) N/A Contributions to ΟΑΕΕ (former ΤΕΒΕ) (1) N/A (2) N/A (1) Immediate payment or via future debit order. / (2) Also by mass payments (immediate payments or via future debit orders). Contributions to ΟΑΕΕ (former ΤΕΒΕ) - Installments for settlement of dues (1 st installment) (remaining installments) N/A (1 st installment) ETAA (Single Ins. Fund for the Self-Employed) - Employer s contributions to TSMEDE, N/A N/A N/A TEAMEDE, TPMEDE, TYMEDE ETAA-- Dues of freelancers to ETAA TSMEDE N/A N/A N/A N/A ETAA - Collection of dues to ETAA TSMEDE N/A N/A N/A N/A ETAA- Collection of dues 6 to ETAA TSMEDE N/A N/A N/A N/A ETAA - TSMEDE Installments for settlement of dues (1 st installment) (remaining installments) N/A N/A N/A N/A ETAA - Contributions to ETAA - Lawyers Thessaloniki Health Sector N/A N/A N/A ETAA - Contributions to ETAA - Lawyers Athens Welfare Sector N/A N/A N/A ETAA TYDE Lawyers in provinces N/A N/A N/A ETAA- Health Workers Sector (Former TSAY) N/A N/A N/A N/A ETAA- Health Workers Sector (Former TSAY) settlement of Employer Contributions N/A 0.30 N/A N/A N/A ETAA TΑΝ / ΕΤΑΑ - ΤΕΑD (remaining Installments for settlement of dues (1 st installment) installments) N/A N/A N/A ΕΤΑΟ (Ins. Fund for Economists) N/A E.T.A.P. M.M.E. Collection of Contributions N/A N/A N/A N/A E.T.A.P. M.M.E. Collection of Tax on Press adds N/A N/A N/A N/A KEAO Center for the Collection of Insurance Contributions N/A N/A N/A MTPY (Ins. Fund for Political Employees) N/A N/A N/A O.G.A. Collections-Insured N/A N/A N/A O.G.A. Collections-Employers N/A N/A N/A TAAS (Police Officers Fund) Collection of Ins. Stamps N/A N/A N/A N/A TEAAPAE (Ins. Companies Auxiliary Pension Fund) Contributions N/A N/A N/A N/A ΤΕΑ-ΕΑΡΑΕ Private Legal Entity - Contributions N/A N/A N/A TEAGE Contributions N/A ΤΝ (Lawyers Fund) / KEAD (Supplementary Social Security Fund for Lawyers) N/A N/A N/A N/A TSAY (Pension and Ins. Fund for Health Sector Workers)-- Freelancer ins. contributions 0.50 N/A N/A N/A TSAY (Pension and Ins. Fund for Health Sector Workers) 1.00 N/A N/A 0.30 N/A - Employer contributions (Dias debit) Tax on Press adds N/A N/A N/A N/A ISSUE AND REDEMPTION OF IKA ETAM OGA LABOR TICKET (ERGOSIMO) N/A N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 8 / 33

9 Payment of Dues to Third Parties Chambers (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Athens Chamber of Commerce and Industry 1.00 N/A 0.50 N/A Athens Chamber of Tradesmen 1.00 N/A N/A N/A Athens Chamber of SMEs 1.20 N/A N/A N/A Piraeus Chamber of Tradesmen N/A N/A N/A Piraeus Chamber of SMEs 1.20 N/A N/A 0.20 N/A Piraeus Commercial and Industrial Chamber 1.50 N/A N/A 0.20 N/A Thessaloniki Chamber of SMEs 1.50 N/A N/A 0.20 N/A Thessaloniki Chamber of Tradesmen 1.20 N/A N/A 0.30 N/A Chamber of Achaia 1.50 N/A N/A 0.20 N/A Chamber of Arcadia 1.00 N/A N/A N/A Chamber of Argolida 1.50 N/A N/A 0.20 N/A Mobile banking Chamber of Evia 1.20 N/A N/A 0.30 N/A Chamber of Fthiotida 1.20 Ν/Α Ν/Α N/A Chamber of Heraklion 1.50 N/A N/A 0.20 N/A Chamber of Ioannina 1.50 N/A N/A 0.20 N/A Chamber of Korinthia 1.00 N/A N/A 0.20 N/A Chamber of Larisa 1.00 N/A N/A N/A Chamber of Magnesia 1.50 N/A N/A 0.30 N/A Chamber of Preveza 1.50 N/A N/A 0.20 N/A GEOTEE 1.20 Ν/Α Ν/Α 0.20 Ν/Α Hellenic Chamber of Hotels 0.80 N/A N/A N/A by using T.I.N. ΟΕΕ (Greek Chamber of Finance) N/A N/A N/A - OEE Member Contributions by using payment code 1, ΟΕΕ (Greek Chamber of Finance) N/A N/A N/A - Fees on auditors payments Payment of dues to Union of Hellenic Chambers 0.75 N/A N/A N/A ONE-STOP-SHOP (Union of Hellenic Chambers) 0.75 Ν/Α Ν/Α Ν/Α E-SIGNATURE (Union of Hellenic Chambers) 0.75 Ν/Α Ν/Α Ν/Α ΤΕΕ (Technical Chamber of Greece) - Payment of Engineers, Fees for design and supervision of projects Δ/Δ Δ/Δ N/A ΤΕΕ (Technical Chamber of Greece) - Payback Rate payment ΤΕΕ (Technical Chamber of Greece) - Membership fees for individuals/businesses N/A N/A N/A Δ/Δ N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 9 / 33

10 Payment of Dues to Third Parties Energy Companies and Organizations (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking ATM: 0.50 D.E.H. Greek Power Corp. (Electricity bills) (*) APS: 0.50 (*) s via STUDENT LIFE, Salary Plus, Professional Plus, Family Fast, Farmers Plus and Salary Basic account. The privilleged pricing for the beneficiaries of salary deposit multiproducts shall be applicable for as long as the account continues to be credited with payroll or pension funds. DEH PRAKTORES Invoice payment 1.20 N/A N/A 0.30 N/A ATTIKI GAS SUPPLY COMPANY SA N/A ATTIKI GAS SUPPLY COMPANY SA - Connection and Guarantee charges 1.20 N/A N/A 0.20 N/A - Ε.Ε.Ν.Ο. expenses CORAL SA (ex Shell Hellas) (gas station owners/ agents) N/A 0.35 N/A N/A N/A DEDDHE (Hellenic Electricity Distribution Network Operator S.A.) 0.80 N/A N/A 0.20 N/A - Connection to low-voltage network D.H.M.C.P. ( District Heating Municipal Company of Ptolemaida) 1.20 N/A N/A N/A ELPEDISON ΕΜΠΟΡΙΚΗ SA N/A 0.20 N/A ENERGA Power Trading SA N/A 0.30 N/A 0.30 N/A HELLAS POWER 1 N/A HERON THERMOELECTRIC 1.20 N/A N/A Green Greek Environmental Individuals / Legal Entities 1.00 N/A N/A PROTERGIA SA N/A 0.20 N/A PROTERGIA THERMOELECTRIC AGIOS NIKOLAOS SA N/A 0.20 N/A REVMAena N/A N/A TEC HELLAS N/A 0.30 N/A 0.20 N/A THESSALIA GAS SUPPLY COMPANY N/A THESSALONIKI GAS SUPPLY COMPANY N/A VOLTERRA SA N/A 0.30 N/A WATT AND VOLT SA N/A 0.30 N/A 0.30 N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 10 / 33

11 Payment of Dues to Third Parties Water supply, Municipalities & Municipal Undertakings (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking Water Supply and Sewerage Company ATM: 0.30 N/A 0.29 (*) (EYDAP) (Water supply bills) APS: 0.30 (*) s via STUDENT LIFE, Salary Plus, Professional Plus, Family Fast, Farmers Plus and Salary Basic account. The privilleged pricing for the beneficiaries of salary deposit multiproducts shall be applicable for as long as the account continues to be credited with payroll or pension funds. Agia Municipal Water Supply Co N/A 0.30 N/A Agios Nikolaos Municipal Water Supply Co N/A 0.20 N/A Aigio Municipal Water Supply Co N/A 0.20 N/A Agrinio Municipal Water Supply Co N/A N/A Alexandroupoli Municipal Water Supply Co N/A 0.20 N/A Alonissos Municipality 1.00 N/A N/A 0.20 N/A Amfikleia Elateia Municipality N/A N/A N/A Amfiloxia Municipal Water Supply Co N/A N/A Anatoliki Mani Municipal Water Supply Co N/A N/A N/A Andros Municipal Water Supply Co N/A N/A N/A Arta Municipal Water Supply Co N/A 0.30 N/A Athens Municipality (Fines and other fees) 1.00 N/A N/A Chania Municipal Water Supply Co N/A N/A Chania - Northern Chania Region Municipal Water Supply Co N/A 0.20 N/A Delta Municipality Municipal Water Supply Co Ν/A Ν/Α Dionysos Municipality N/A 0.30 N/A Dodoni Municipal Water Supply Co N/A 0.20 N/A Dorida Municipality 0.80 N/A N/A 0.20 N/A Drama Municipal Water Supply Co Ν/A Ν/Α East Olympos Municipal Water Supply Co N/A 0.20 N/A Edessa Municipal Water Supply Co N/A N/A Elassona Municipal Water Supply Co N/A 0.20 N/A Eordea Municipal Water Supply Co Ν/Α 0.20 N/A Eretria Municipal Water Supply Co N/A N/A Ermionida Municipal Water Supply Co N/A Free of Charge N/A Erymanthos Municipality N/A 0.20 N/A Evrotas Municipality 1.20 N/A 0.20 N/A Farkadona Municipal Water Supply Co N/A N/A Florina Municipal Water Supply Co N/A N/A Halkida Municipal Water Supply Co Ν/Α 0.30 Ν/Α Halkidona Municipal Water Supply Co N/A N/A Heraklion Municipal Water Supply Co N/A 0.30 N/A Hersonissos Municipality 1.20 N/A N/A N/A Hersonissos Municipal Water Supply Co N/A 0.20 N/A Hios Municipal Water Supply Co N/A 0.20 N/A Hgoumenitsa Municipal Water Supply Co N/A 0.30 N/A Gortynia Municipality N/A N/A N/A Ierapetra Municipality 1.20 N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 11 / 33

12 Payment of Dues to Third Parties Water supply, Municipalities & Municipal Undertakings. At branch counters Via Direct Debit System SEPA ΑΤΜ banking Internet banking (N/A: Not available) (ETHNOCash) Phone banking Ioannina Municipal Water Supply Co N/A N/A Kalavryta Municipality 1.50 N/A N/A 0.30 N/A Kalamata Municipal Water Supply Co N/A N/A N/A Kalampaka Municipal Water Supply Co N/A 0.20 N/A Kalymnos Municipal Water Supply Co. N/A 0.30 N/A 0.20 N/A Karditsa Municipal Water Supply Co N/A 0.20 N/A Karpenisi Municipality 1.20 N/A 0.20 N/A Karystos Municipality 1.20 N/A 0.20 N/A Kassandra Municipality 1.20 N/A 0.20 N/A Kastoria Municipal Water Supply Co N/A N/A Katerini Municipal Water Supply Co N/A 0.20 N/A Kavala Municipal Water Supply Co N/A 0.20 N/A Kerkyra Municipal Water Supply Co N/A 0.20 N/A Kileler Municipal Water Supply Co N/A N/A N/A Kilkis Municipal Water Supply Co N/A 0.20 N/A Kos Municipal Water Supply Co N/A 0.10 N/A Kozani Municipal Water Supply Co N/A N/A Komotini Municipal Water Supply Co N/A 0.30 N/A Korinthos Municipal Water Supply Co N/A N/A Kropia Municipality 1.00 N/A N/A 0.20 N/A Lamia Municipal Water Supply Co N/A 0.20 N/A Larisa Municipal Water Supply Co N/A 0.20 N/A Larisa Municipality 1.20 N/A N/A N/A Lavreotiki Municipality 1.20 N/A N/A N/A Lavreotiki Tel.Municipal Water Supply Co N/A N/A Lefkada Municipality N/A 0.30 N/A Leros Municipality 1.20 N/A N/A Lesvos Municipal Water Supply Co N/A 0.20 N/A Lesvos Municipality N/A 0.30 N/A Limnos Municipality 1.20 N/A N/A 0.20 N/A Livadia Municipal Water Supply Co N/A N/A Loutraki Municipal Water Supply Co N/A 0.20 N/A Makrakomi Municipality 1.50 N/A 0.30 N/A Malevizion Municipality N/A 0.30 N/A Marathonas Municipality N/A 0.30 N/A Markopoulo Municipality 1.20 N/A N/A Megalopolis Municipal Water Supply Co N/A N/A 0.10 N/A Mesologgi Municipal Water Supply Co N/A 0.20 N/A Messini Municipal Water Supply Co N/A N/A Meizonos Volou Municipal Water Supply Co N/A 0.30 N/A Minoa Pediadas Municipal Water Supply Co. 1,20 N/A N/A Monemvasia Municipality 1.20 N/A 0.20 N/A Mouzaki Municipal Water Supply Co N/A N/A 0.20 N/A Mykonos Municipal Water Supply Co N/A N/A Mylopotamos Municipal Water Supply Co N/A 0.30 N/A Nafpaktos Municipal Water Supply Co Ν/Α 0.30 Ν/Α Nafplio Municipal Water Supply Co Ν/Α 0.30 Ν/Α Naoussa Municipal Water Supply Co 1.20 N/A N/A Mobile banking Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 12 / 33

13 Payment of Dues to Third Parties Water supply, Municipalities & Municipal Undertakings. (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking Nestos Municipal Water Supply Co. N/A N/A N/A North Kinouria Municipal Water Supply Co N/A 0.30 N/A Orestiada Municipal Water Supply Co 1.20 N/A 0.20 N/A Paggaio Municipal Water Supply Co N/A N/A Paionia Municipal Water Supply Co N/A N/A Palama Municipal Water Supply Co N/A 0.20 N/A Pallini Municipality (Individuals) 1.40 N/A N/A Pallini Municipality (Enterprises) 1.60 N/A N/A Papagos Holargos Municipality 1.20 N/A 0.30 N/A Paros Municipal Water Supply Co N/A N/A Pella Municipal Water Supply Co N/A 0.30 N/A Platanias Municipality 1.20 Δ/Δ N/A 0.30 N/A Polygyros Municipality N/A 0.30 N/A Poros Municipality 1.20 N/A 0.20 N/A Preveza Municipal Water Supply Co N/A 0.30 N/A Pylaia Hortiatis Municipal Water Supply Co Ν/Α 0.30 Ν/Α Pyli Municipal Water Supply Co N/A N/A N/A N/A Pylos Nestoros Municipality 0.80 N/A N/A N/A N/A Rethimno Municipal Water Supply Co N/A 0.30 N/A Rigas Feraios Municipal Water Supply Co N/A 0.20 N/A Rhodes Municipal Water Supply Co N/A 0.20 N/A Samos Municipality 1.00 Ν/Α Ν/Α 0.30 Ν/Α Saronikos Municipality 1.20 N/A N/A N/A Serres Municipal Water Supply Co N/A N/A Sikionia Municipal Water Supply Co N/A N/A Sitia Municipal Water Supply Co N/A 0.20 N/A Simi Municipal Water Supply Co N/A 0.20 N/A Skiathos Municipal Water Supply Co N/A 0.20 N/A Skopelos Municipal Water Supply Co N/A N/A Souli Municipality 1.20 N/A N/A SpartI Municipal Water Supply Co N/A N/A SpartI Municipality 1.00 N/A N/A 0.20 N/A Spata Artemidos Municipality 1.20 N/A N/A N/A Stylida Municipality 1.20 N/A N/A N/A Syros Municipal Water Supply Co N/A 0.20 N/A Thasos Municipal Water Supply Co N/A N/A Thermi Municipal Water Supply Co N/A N/A Thessaloniki Water Supply Co N/A Thessaloniki Municipality 1.20 N/A N/A N/A Thira Municipal Water Supply Co. N/A N/A Trifylia Municipal Water Supply Co N/A 0.20 N/A Trikala Municipal Water Supply Co N/A 0.20 N/A Tripoli Municipal Water Supply Co N/A N/A Veroia Municipal Water Supply Co N/A N/A Visaltia Municipal Water Supply Co N/A N/A 0.20 N/A Voiou Municipal Water Supply Co N/A N/A Vrilissia Municipality N/A 0.30 N/A Xanthi Municipal Water Supply Co. N/A N/A N/A N/A Xylokastro Municipal Water Supply Co N/A 0.20 N/A Zagora Mouresi Municipality 1.20 N/A 0.20 N/A Zaharo Municipal Water Supply Co N/A 0.30 N/A Oropos Municipality 1.20 N/A 0.20 N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 13 / 33

14 Payment of Dues to Third Parties Payments to Telephony & Internet Service Providers. (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking COSMOTE 0.55 COSMOTELCO SA (COSMOLINE) 1.25 N/A N/A CYTA HELLAS SA 1.20 CYTA HELLAS Prepaid Services 1.20 N/A N/A N/A N/A FORTHnet SA 1.00 N/A HELLASFON NETWORKS SA N/A 0.30 N/A 0.20 N/A MTEL N/A N/A N/A 0.30 N/A ON TELECOMS ΟΤΕ Household Customers Bills N/A ΟΤΕ Corporate Customers Bills N/A OTE - Invoices N/A N/A N/A OTEnet SA 1.50 N/A N/A TELLAS SA N/A N/A N/A VIVODI Telecommunications SA N/A 0.20 N/A VODAFONE -Home telephony ATM: 0.20 APS: VODAFONE ATM: Free of charge APS: 0.20 VODAFONE (Recharge of prepaid telephony) N/A N/A N/A N/A WIND ATM: 0.30 APS: WIND (Recharge of prepaid telephony) N/A N/A N/A N/A WIND Wind Agents N/A N/A N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 14 / 33

15 Payment of Dues to Third Parties Payments to Insurance Companies (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking AIG HELLAS SA N/A N/A N/A AIGAION INSURANCE N/A N/A N/A 0.20 N/A ALLIANZ GENERAL INSURANCE SA N/A 0.30 N/A ASPIS PRONIA N/A N/A N/A N/A ΑΤΕ General Insurance SA 0.80 N/A N/A N/A ΑΤΕ Life Insurance SA 0.80 N/A N/A N/A ATLANTIC UNION (customers) 1.20 N/A 0.30 N/N ATLANTIC UNION (agents) N/A N/A N/A ΑΧΑ Insurance (General & Life Insurance) N/A N/A N/A 0.20 N/A CNP Insurance LTD/ CNP Life/CNP Brokerage SA N/A 0.30 N/A CROMAR INSURANCE BROKERS LTD N/A N/A N/A 0.20 N/A D.A.S. HELLAS SA N/A N/A N/A N/A MyBank DYNAMIS GENERAL INSURANCE SA 1.30 N/A N/A 0.30 Free of N/A charge ERGO INSURANCE VICTORIA 0.80 N/A N/A N/A ETHNIKI GENERAL INSURANCE SA ETHNIKI GENERAL INSURANCE SA Flexible Payment Options N/A N/A EUROPAIKI PISTI GENERAL INSURANCE SA N/A EUROPE GENERAL INSURANCE SA N/A N/A N/A EUROPEAN UNION GENERAL INSURANCE ΜΙΝΕΤΤΑ INSURANCE N/A 0.20 N/A EUROLIFE ERB ΑΕΑΖ N/A N/A N/A EUROLIFE ERB ΑΕGΑ N/A N/A N/A EVIMA Insurance Group AAE N/A N/A N/A 0.20 N/A GENERALI HELLAS SA N/A 0.20 N/A GROUPAMA PHOENIX SA N/A N/A HELIOS ASSURANCE BROKERS SA 1.20 N/A N/A N/A HORIZON INSURANCE 1.20 N/A N/N 0.30 N/A HYDROGHIOS GENERAL INSURANCE SA N/A N/A N/A N/A ING LIFE N/A INSURANCE MARKET 1.30 N/A N/A 0.30 N/A INSURANCE PRO 1.50 N/A N/A 0.30 N/A Interamerican-Anytime Life Insurance / Interamerican-Anytime Greek Casualties N/A Insurance Interamerican-Anytime Road Assistance 1.50 N/A N/A INTERASCO General Insurance SA N/A 0.30 N/A 0.20 N/A INTERLIFE INSURANCE CLIENTS INTERLIFE INSURANCE NETWORK 1.50 N/A N/A 0.30 N/A INTERNATIONAL LIFE General Insurance SA INTERNATIONAL LIFE Life Insurance SA N/A 0.30 N/A 0.30 N/A INTERNATIONAL UNION GENERAL INSURANCE SA N/A 0.30 N/A 0.20 N/A INTERSALONICA SA N/A N/A N/A METLIFE ALICO N/A N/A ΜΙΝΕΤΤΑ LIFE GENERAL INSURANCE SA 0.70 N/A N/A MY DIRECT INSURANCE AE N/A N/A N/A NP INSURANCE-CUSTOMERS PAYMENTS 1.00 N/A N/A N/A PERSONAL INSURANCE ΑΕGΑ N/A N/A PREMIUM BROKERS 1.50 N/A N/A 0.30 N/A PRIME INSURANCE N/A N/A N/A SYNETERISTIKI INSURANCE 0.40 N/A N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 15 / 33

16 Payment of Dues to Third Parties Payments to Other Companies (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking ABBOTT LABORATORIES N/A 0.30 N/A N/A N/A ACS ATHENS American Community Schools N/A N/A N/A 0.20 N/A ACS Courier SA N/A 0.30 N/A 0.20 N/A Aegean Motorway SA 1.50 N/A N/A 0.50 N/A AEPI S.A. (Hellenic Society for the Protection of Intellectual Property) N/A N/A N/A 0.20 N/A ALD AUTOMOTIVE N/A 0.30 N/A N/A N/A ALICO EUROBANK MUTUAL FUND N/A N/A N/A N/A AKE Deree College (tuition fees - students) N/A N/A AKE Pierce College (tuition fees - pupils) N/A N/A A.N.E.K. LINES SA N/A N/A N/A 0.30 N/A ANGELINI PHARMA HELLAS SA Δ/Δ 0.30 Δ/Δ Δ/Δ Δ/Δ ARAG Hellas Legal Services N/A N/A N/A 0.20 N/A ARGOS SA (Athens Newspaper Distributors) N/A N/A N/A N/A Athens Centre for Communication and I.T. (11880 Vrisko.gr) N/A N/A N/A 0.20 N/A ΑΤΤΙΚΗ ODOS: Provision of E-PASS with 30 express programme, by appointed NBG N/A N/A N/A N/A branches (*) (*) For further information visit the Bank s website, its Branch network or dial at (from landline or mobile). ATTIKI ODOS: E-PASS renewal 1.50 N/A N/A AUTO HELLAS HERTZ N/A N/A N/A N/A AVON Cosmetics Greece 0.65 N/A 0.30 N/A BarclayCard Int Ν/Α Ν/Α Ν/Α Ν/Α BELL ATLANTIC SA N/A N/A N/A N/A BENAKI MUSEUM-MEMBERSHIP SUBSCRIPTIONS 0.80 N/A N/A 0.20 N/A BENAKI MUSEUM-DONATIONS 0.80 N/A N/A 0.20 N/A BENAKI PHYTOPATHOLOGICAL INSTITUTE 1.50 Ν/Α Ν/Α 0.20 Ν/Α Β. KAYKAS SA N/A N/A N/A 0.20 N/A B.M.L. SECURITY N/A 0.30 N/A BMW AUSTRIA BANK GMBH 1.20 N/A N/A 0.20 N/A BMW GROUP HELLAS N/A 0.30 N/A N/A N/A BOOKING COM BV N/A N/A N/A N/A BRINKS Security Services SA N/A 0.30 N/A 0.30 N/A BSH HOME APPLIANCES SA N/A N/A N/A N/A CDO PASO CARD LTD N/A N/A N/A CENTRAL GREECE MOTORWAY SA N/A 0.50 N/A CIL HELLAS LTD N/A N/A N/A N/A Citibank International Mastercard/Visa N/A N/A N/A N/A Coca Cola 3E Ελλάδος ΑΕΒΕ Ν/Α Ν/Α Ν/Α via CONSIGNMENT DEPOSITS AND LOAN FUND Internet banking (Tameio Parakatathikwn kai Daneiwn) N/A (from 8/7) 0.30 via Phone Loan payments banking N/A Consumer/Supplies Cooperative of Police in Attica N/A 0.30 N/A N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 16 / 33

17 Payment of Dues to Third Parties Payments to Other Companies (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking DINERS CLUB Ν/Α Ν/Α Ν/Α Ν/Α EAP HELLENIC OPEN UNIVERSITY N/A N/A N/A N/A EDENRED- Voucher Services ΑΕΕ 1.20 N/A Ι.Β.: P.B.: 0.30 Ν/Α E-FOOD.GR N/A N/A N/A ΕΚΠΙΖΟ 1.20 N/A 0.20 N/A ELASTRAK SA N/A 0.20 N/A ELLINOGERMANIKI AGOGI (tuition fees) 1.50 N/A N/A N/A N/A ELPA - Automobile and Touring Club of Greece 1.20 N/A N/A 0.30 N/A ELTREKKA SA 1.00 N/A N/A EETT (Hellenic Telecom and Postal Commission) Various dues N/A N/A N/A N/A EETT (Hellenic Telecom and Postal Commission) Domain Name charges 0.90 N/A N/A 0.20 N/A ELGA - Greek Agricultural Insurance Organization N/A N/A N/A N/A Ε.Μ.Α. SA 1.50 N/A N/A 0.30 N/A EMPORIKI CREDICOM N/A 0.30 N/A 0.20 N/A EMPORIKI RENT N/A N/A N/A 0.20 N/A EOPPEP I.E.K. examinations National Organisation for the Certification of Qualifications & Vocational Guidance 0.70 N/A N/A 0.20 N/A EXPORT CREDIT INSURANCE ORGANIZATION 1.00 Ν.Α Ν.Α 0.50 Ν.Α ETHNIKI AUTORENT N/A N/A ETHNIKI LEASING N/A ETHNIKI LEASING N/A N/A N/A EUROLEASE FLEET SERVICES N/A 0.30 N/A N/A N/A EUROPE SA (Athens Newspaper Distributors) N/A N/A N/A N/A FARMASERV LILLY SA N/A N/A N/A N/A Farming Cooperatives - Payment of obligations of Farmers Plus beneficiaries N/A N/A N/A N/A FBB under Special Liquidation (dues) N/A N/A N/A N/A Ex FBB Leasing (dues) N/A N/A N/A N/A FGA BANK GmbH N/A 0.20 N/A FGA CAPITAL HELLAS N/A 0.20 N/A FGA INSURANCE HELLAS N/A 0.30 N/A 0.20 N/A FORD CREDIT PLC 1.20 N/A N/A N/A N/A G4S Cash Solutions N/A N/A N/A G4S Secure Solutions / G4S Telematix N/A N/A G4S SEC SYSTEMS MONITORING N/A N/A GENIKI BANK (loan installments) N/A N/A N/A N/A German School of Athens 1.50 N/A N/A N/A GMAC BANK (former OPEL BANK) 1.50 N/A N/A N/A N/A Good Year Hellas N/A N/A N/A Greek Lottery SA N/A N/A GREEK YELLOW PAGES SA 1.20 N/A N/A 0.20 N/A GS1 HELLAS SA 520 BARCODE HELLAS N/A N/A N/A 0.20 N/A GS1 Association Greece 1.20 N/A N/A 0.30 N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 17 / 33

18 Payment of Dues to Third Parties Payments to Other Companies (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking HELLAS PRODUCTS ΕΡΕ Ν/Α 0.30 Ν/Α HELLENIC SEAWAYS (agents) N/A N/A N/A N/A HELLENIC CABLE NETWORKS M. EPE N/A 0.30 N/A Mobile banking HELLENIC COMPETITION COMMISSION N/A N/A N/A HOLMES PLACE N/A N/A N/A N/A HOLY SYNOD OF THE CHURCH OF GREECE N/A N/A N/A IATA GREECE (IATA BSB / IATA CASS) N/A N/A IFG - FRENCH INSTITUTE OF GREECE 0.90 N/A ING PIRAEUS GENERAL INSURANCE SA N/A N/A N/A N/A INNOVIEW N/A N/A N/A N/A INSTITUTE OF SCIENTIFIC RESEARCHES- P.M.A N/A N/A 0.30 N/A IPPODROMIES SA N/A N/A KONICA MINOLTA BGR SA N/A N/A N/A N/A LEASEPLAN HELLAS N/A 0.30 N/A N/A N/A LINDE HELLAS LTD N/A N/A N/A MERCEDES BENZ HELLAS AE N/A 0.30 N/A MICHELIN TIRES N/A 0.30 N/A N/A Motor Insurers Bureau Greece (MIB) N/A N/A N/A 0.30 N/A NICTECH 1.30 N/A N/A N/A NEA ODOS SA N/A 0.50 N/A NESTLE WATERS DIRECT HELLAS N/A N/A N/A N/A NOVA- FORTHNET MEDIA 1.00 Novartis Hellas SA N/A 0.30 N/A N/A N/A ΟΒΙ (Hell. Industrial Property Organisation) N/A N/A N/A 0.30 N/A Olympiacos S.F.P. N/A 0.30 N/A N/A N/A Omninet M. ΕΠΕ N/A N/A N/A N/A OPAP SA (collection of dues) N/A N/A OPAP DIADIKTIO (collection of dues) Free of Charge N/A N/A N/A ORPHEE BEINOGLOU SA 1.20 N/A N/A 0.30 N/A O.T.E. Young Persons Savings Account N/A N/A N/A N/A OTIS ELEVATOR COMPANY 1.20 N/A N/A N/A PANHELLENIC GENERAL COOPERATIVE EPE 1.50 Ν/Α Ν/Α 0.30 Ν/Α PANHELLENIC MEDICAL ASSOCIATION 1.20 Ν/Α Ν/Α 0.30 Ν/Α PAPAKI LTD 1.20 N/A N/A 0.20 N/A PA.SO.K. N/A N/A PAYBYBANK 2.00 N/A N/A N/A PAYZONE (former Alphyra Hellas) 1.10 N/A N/A N/A PAYZONE HELLAS SA N/A N/A N/A PETRAKOPOULOS N AEE N/A N/A N/A N/A PIERRE FABRE HELLAS SA N/A 0.30 N/A N/A N/A PIRELLI TIRES N/A 0.30 N/A PLAISIO COMPUTERS N/A N/A N/A N/A PRAKTIKER HELLAS SA 1.20 N/A N/A 0.30 N/A PROBANK under Special Liquidation (dues) N/A N/A N/A N/A PROTON BANK (credit cards and loans) N/A N/A N/A N/A RILKEN SA 1.00 N/A N/A 0.30 N/A Sanofi Aventis AEBE N/A 0.30 N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 18 / 33

19 Payment of Dues to Third Parties Payments to Other Companies (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking S.E.P.P.P. (Union of Professional Agents of Lottery and Betting Games) 0.70 N/A N/A 0.10 N/A SFS Hellas Finance SA (FIREN/SERFIN/B FS) 1.50 N/A N/A SFS Hellas Finance SA (special types of dues) 1.50 N/A N/A N/A N/A SFS Hellas Finance Consumer N/A 0.30 N/A 0.20 N/A SKROUTZ.GR N/A N/A N/A N/A SPARTAN SECURITY 1.20 N/A N/A STOIXHMAN N/A N/A N/A SYNPE-OSE (Consumer/Supplies/ Tourism Cooperative of OSE Employees) N/A N/A N/A N/A via ΤΕΟ A.E. (Tameio Ethnikis Odopoiias AE) Internet banking 1.20 N/A N/A (Greek Highway Fund SA) 0.30 via N/A Phone banking TIRESIAS SA N/A TUPPERWARE HELLAS SA N/A N/A N/A N/A UCI HELLAS N/A N/A N/A UNIVERSITY OF THE AEGEAN S.A.R N/A N/A 0.30 N/A Viva Payments (ex Hellas Pay) 1.20 N/A N/A 0.30 N/A VOLKSWAGEN BANK N/A 0.30 N/A 0.20 N/A YES SA N/A N/A N/A N/A WELLA HELLAS 1.50 N/A N/A 0.50 N/A Western Union - WorldBridge 2.00 N/A N/A N/A Payment of Dues to Third Parties Donations to Organizations (N/A: Not available) At branch counters Via Direct Debit System SEPA ΑΤΜ banking (ETHNOCash) Internet banking Phone banking Mobile banking ACTION AID N/A N/A ACTION AID HELLAS N/A N/A N/A N/A Amnesty International Greek Section N/A N/A N/A N/A Doctors Without Borders N/A N/A N/A N/A GREENPEACE N/A 0.60 N/A 0.20 N/A THE SMILE OF THE CHILD N/A N/A N/A N/A UN High Commission N/A N/A N/A N/A UNICEF (Greek Branch) N/A N/A WWF World Wide Fund for Nature N/A N/A N/A N/A Payment of dues to third parties via NBG Sight Account carried out via standing orders or alternative networks (i-bank), is free of charge. Notice: In the event of cancellation of payment of dues to third parties via alternative networks (i-bank), any NBG charges are not refundable. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 19 / 33

20 Securities Shares 1. Order to buy / sell shares on the ATHEX and the CSE: 1.1. Via NBG s branch network : For the portion of the transaction up to 3,000 1%, minimum For the portion of the transaction from 3,001 up to 9, % For the portion of the transaction over 9, % 1.2. Via Internet Banking (regardless of amount): 0.35%, minimum Intraday share trading (regardless of amount): Via NBG s branch network: 0.35%, minimum Via Internet Banking 0.35%, minimum 5 2. DSS settlement and clearing charge: 2.1. Customers with ADVP up to 15,000: 2.2. Customers with ADVP over 15,000: Fixed annual charge: 3 plus % on the ADVP. Minimum commission semiannually: 5 3. Other securities operations 3.1. Stock Lending 4% of the total lending income (*) (*) The lending income is formed and calculated by the Athens Exchange Clearing House SA (ATHEX Clear). The said total income is subject to a commission in favour of NBG (4%), as well as the relevant commission in favour of ATHEX Clear (10%). Having deducted the commission in favour of ATHEX Clear, the remaining amount is subject to a tax withholding of 15% by the ATHEX Clear in favour of the Greek State Supply of data older than the previous year s per request (plus VAT) Order for collection of coupons / dividends on securities (applies only to securities deposited with NBG for custody and collection) 5, minimum Unlisted securities custody (annually, on a par value basis) 4, minimum Extra-Group transfer of customer securities/portfolios Bonds Greek Government Bonds 50 per transfer order International Bonds 30 per security type/max Shares ATHEX/CSE Shares/Products 50 per transfer order International Shares 30 per security type/max UCITS UCITS (excluding UCITS managed by NBG Group 50 per ISIN 4. Notes - Remarks company NBG Asset Management) 4.1. Of the commissions received for share transactions 50% corresponds to the fee charged by National Securities S.A. for executing the relevant orders DSS settlement and clearing charges are calculated on an annual basis and collected semi-annually. CHARGES IN FAVOUR OF THIRD PARTIES (DSS, ATHEX, CSE, the Greek State etc.): 1. Opening an Investor Account with the DSS: this is subject to a one-off charge of 10 in favour of National Securities S.A All trading orders on the ATHEX and the CSE are subject to applicable charges as the case may be (charges, levies, transfer fees, clearing fees and other). Specifically, orders to sell are subject to a pro-rata tax duty in favour of the Greek State calculated as a percentage of the sale value. Securities Mutual Funds (M/Fs) 1. DELOS Mutual Funds (M/Fs): 1.1. M/Fs Sale: 0% - 5% 1.2. M/Fs Redemption: 0% - 5% 1.3. M/Fs Swap: As applicable to each swap 2. Global Third-Party Mutual Funds (MFs) 2.1. Receiving & Forwarding of Orders on Global Third-Party MFs 0,25% (*) (*) The specific commission is collected only when selling MF units on Global Third-Party MFs. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 20 / 33

21 Imports - Exports - Guarantees Imports - Collections 1. Clean collection incoming, regardless of maturity: 1.1. Handling charges 3 min 20 + charges Extension of maturity Documentary collection (per case): 2.1. Handling charges 4.5 min 35 + charges Data submitted to Government bodies Fund transfers (as applicable to regular fund transfers): 3.1. In Euro, to EU countries: Amount up to 5, Amount from 5, up to 12, from 12, up to 50,000 2, min 25 + charges from 50, and over 2.5, min 125+ charges Submission of data to Government bodies For urgent payment order Payment order with insufficient data Fund transfer in Euro to non-eu countries or fund transfer in foreign exchange regardless of destination country: Amount up to 5, Amount from 5, up to 12, from 12, up to 50, , min 30 + charges from 50, and over 2.5, min charges Submission of data to Government bodies For urgent payment order Payment order with insufficient data 3 4. Documentary credits abroad: 4.1. Issuance 2, minimum Honour 5, minimum Confirmation (per indivisible quarter) 2, minimum Amendment Commitment (per indivisible quarter) 7, minimum Fees for document discrepancies (deducted from amount to be transferred) Charges for SWIFT message for issuance or amendment Other SWIFT messages 15 Exports 1. Clean collection (outgoing): 1.1. Clean collection (outgoing), regardless of maturity Extension of maturity (additional) Documentary collection (outgoing) 4, minimum Documentary credit: 2.1. Advice 1, minimum Confirmation (per invisible quarter) As applicable 2.3. Honour 4, minimum Amendment Credit transfer to 2 nd beneficiary 2, min Pre-control of documents 40 [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 21 / 33

22 Imports - Exports - Guarantees Letters of Guarantee 1. Letters of Guarantee in Euro: 1.1. Category Α - Tender Bond Guarantee 0,50%, min Category Α - Delivery of goods by transport companies, customs authorities 0,20%, min Category Β - Performance Bond Guarantee 1,00%, min Category C - Domestic Beneficiaries (advance payment, payment of goods etc.) 1,25%, min Category C - Domestic Beneficiaries (customs duties, retention) 1,00%, min 45 Letters of Guarantee in Euro for Foreign Beneficiaries 0,05% (concerns extra percentage fee per invisible quarter for categories 1.1.,1.2, 1.3, 1.4,1.5) 2. Letters of Guarantee in Foreign Exchange (FX): 2.1. Category Α - Tender Bond Guarantee 0,75%, min Category B - Performance Bond Guarantee 1,00%, min Category C - Advance payment, payment of goods etc 1,25%, min 45 0,05% (concerns extra Letters of Guarantee in Foreign Exchange for Foreign Beneficiaries percentage fee per invisible quarter for categories 2.1, 2.2, 2.3) 3. Other charges: 3.1. Amendment/Extension of Letter of Guarantee in Euro Amendment/Extension of Letter of Guarantee in FX Forfeiture of L/G Notification of L/G, Standby L/C not guaranteed by our Bank Notification of amendment to incoming L/G, Standby L/C Confirmation of cancellation of incoming L/G with beneficiary a customer of NBG Confirmation of authenticity of L/G issued by other bank with beneficiary a customer of NBG Charges for SWIFT message for issue/amendment of L/Gs Other SWIFT messages Notes - Remarks 4.1. Charges for letters of guarantee are, in generally, collected per invisible quarter Letters of guarantee in foreign exchange are subject to additional charges of the correspondent bank. [ NBG Group Marketing and Communication Division] [Updated: 21/06/2016] 22 / 33