Software for Qualitative Data Analysis

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1 HyperRESEARCH Software for Qualitative Data Analysis User Guide Version 3.5 Copyright All rights reserved ResearchWare, Inc.

2 Copyright Information Copyright Researchware, Inc. All rights reserved. Researchware, Inc. P. O. Box 1258 Randolph, MA Telephone & fax: outside the US: Web site: Technical questions: Sales questions: HyperRESEARCH and HyperTRANSCRIBE are trademarks of Researchware, Inc. Mac OS and QuickTime are registered trademarks of Apple, Inc. PowerPC is a trademark of International Business Machines Corporation. Intel is a trademark of Intel Corp. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

3 1 Welcome to HyperRESEARCH 1 What's New 14 Installing HyperRESEARCH 16 Using and Upgrading From the Free Limited Edition 18 Using Help and Getting Technical Support 21 Getting Started 21 Visual Guide: HyperRESEARCH at a Glance 24 Quick Start to Coding 27 Tutorials 28 How HyperRESEARCH Works 31 HyperRESEARCH in Depth 31 Organization: Designing a Study and Organizing Your Work 32 Setting Up Your Study 34 Preparing Source Material 37 Working Collaboratively 40 Backing Up and Securing Data 45 Coding: Working With Your Source Data 45 Coding Source Material 50 Searching and Managing Sources 57 Adding Theme Codes 57 Creating and Organizing Codes 63 Analysis: Reaching Conclusions About Your Results 63 Filtering Cases 64 Filtering and Sorting Code References 67 Expressions and Filtering Criteria 70 Code Relationship Functions 72 Boolean Logic 73 Analyzing Code Frequencies 77 Mapping Code Relations 81 Testing Theories 82 Reporting: Producing Summaries of Your Findings 82 Generating Reports 86 Printing 88 Exporting Study Data 95 HyperRESEARCH Reference 95 Keyboard Shortcuts 98 Menus 99 File Menu 100 Edit Menu 101 Cases Menu 102 Sources Menu 103 Codes Menu 105 Theory Menu 106 Tools Menu 106 Window Menu 108 Help Menu 109 Windows 109 Options/Preferences window

4 113 Study Window 118 Code Book 121 Sources List 123 Source Window (Text Files) 126 Source Window (Image Files) 127 Source Window (Movie and Audio Files) 128 Search Sources Window 130 Annotation Window 130 Autocode Window 133 Code Map Window 139 Theory Builder 141 Display Results Window 142 Report Builder 146 Frequency Report Window 147 File Types Reference 149 Tools Reference

5 HyperRESEARCH: Welcome to HyperRESEARCH Welcome to HyperRESEARCH HyperRESEARCH is a software program for Windows and Mac OS X that helps you perform qualitative data analysis. You can use HyperRESEARCH to examine and organize textual, audio, video, and image data. You tag selections of your source data with key phrases called codes for later analysis and retrieval. HyperRESEARCH eliminates the repetitive paperwork of traditional qualitative research methods and lets you interact directly with your data. You concentrate on the message, instead of the media. And HyperRESEARCH adjusts itself to your approach, rather than forcing your research into a rigid methodology. The coding process for textual data and pictures, video, audio, or transcripts is intuitive and easy. Once you ve coded your source material, you can use a variety of tools to analyze the data, create and test theoretical models, look for patterns, and summarize the results. Not sure where to start? Try Tutorial 1: Beginning a Study In this section, you ll learn how to install or upgrade HyperRESEARCH. You ll also find out what s new in the latest version. If you re new to HyperRESEARCH, read the information in Getting Started for an introduction to HyperRESEARCH. If you have a question or a problem, look in HyperRESEARCH Step by Step for the solution. Also check Help and Support to find out how to find information in this Help documentation. If you re updating to a new version, be sure to read What's New to find out what new features to look for. To see every topic in the documentation listed in one place, see the Index of All Topics. What s New in Version 3.5 Version 3.5 offers these new features and enhancements: Use Microsoft Word format files as source files New Tools menu with plug-in tools for analysis and reporting Word Counter tool to create concordances and visual word clouds Export data from most windows using the File Export Data command New Report Builder masking to prevent revealing confidential data Command-line interface for the HyperRESEARCH Installer Extensible tools architecture HyperRESEARCH now offers a way to use plug-in tools for reporting and analysis tasks. These tools, which are installed in a special folder, appear in the Tools menu. To use a tool, choose it from the Tools menu. HyperRESEARCH 3.5 includes the following tools: Report Builder Frequency Report Word Counter Additional tools for new reporting and analysis tasks will be released in the coming months. For more information about using tools, and to find help for the currently installed tools, see the Tools Menu and Tools reference topics. Word native format source files HyperRESEARCH now supports source files in Microsoft Word format (with the extensions.docx and.odt). Word files no longer need to be saved in Text or RTF format. Instead, you can code your Word files directly without any preliminary Save As step. Word format is used by a number of word processing programs including Microsoft Word, OpenOffice, OS X TextEdit, Page 1

6 HyperRESEARCH: Welcome to HyperRESEARCH and downloaded Google Docs. To start coding these new file types, choose Sources Open Text File and choose Word Processor Files from the popup menu labeled Files of Type (on Windows) or Enable (on Mac OS X). For more information about text source files, see Coding Source Material. Tip: Not all parts of the Word format are supported, so advanced features such as equations and indexes may not appear properly. Fairly simple Word documents work best. Word Counter tool The Word Counter tool creates a concordance of one or more text sources. To open the Word Counter, choose Tools Word Counter. You can select any set of sources, and the Word Counter scans the source files and lists all the words that occur in them, along with the number of occurrences. You can also show a word cloud: a visual display of the most common words, sized in proportion to how often they occur in the source material. Page 2

7 HyperRESEARCH: Welcome to HyperRESEARCH For more information about the Word Counter tool, see the Word Counter and Creating a Concordance topics. New export options HyperRESEARCH can now export data from most windows to an appropriate file. To export data from a window, bring the window to the front, then choose File Export Data. You can also Control-click (on Mac) or Right-click (on Windows) anywhere in a window to export its data. For more information about exporting data, see the Exporting Study Data topic. Report Builder changes The Report feature has been revised and expanded. You can now find the Report Builder in the Tools menu. You can choose to include information about each of your code references and/or lists of codes, cases, and sources: Page 3

8 HyperRESEARCH: Welcome to HyperRESEARCH To redact confidential information from your report, click Mask Confidential Data: You can enter any number of words or phrases that you want to automatically remove from the report, and specify what phrase you want to replace each one. This might be a description that will not breach confidentiality, or else a note that something has been removed. Important! The Mask feature only affects the report you are about to create. Masking data does not remove it from the study file itself. Installer command-line interface You can now use the Installer from the command line (the Command Prompt on Windows, or the Terminal on Mac OS X). This feature is useful mainly to system administrators who need to install the program on multiple computers over a network. For more information, see the section For System Administrators in Installation and Requirements. Page 4

9 HyperRESEARCH: Welcome to HyperRESEARCH More changes and enhancements HyperRESEARCH 3.5 includes a variety of cosmetic and functional enhancements, including the following: In the Text Source window, you can now change the base font using a popup menu, and increase or decrease the text size using the size icons at the top of the window, even when viewing a styled text file (RTF, HTML, or Word format). You can also press + or with the Control key (on Windows) or Command key (on Mac OS X) to increase or decrease the size. To return to the original size, press Control-0 or Command-0. (This is number 0, not capital O.) In the Image Source window, you can now resize the image by choosing a percentage from the Scale popup menu at the bottom of the window. You can also use the same keyboard shortcuts as in the Text Source window to change the scale of the image. In the Code Book, you can now double-click the "Description" divider to collapse or expand the description. In the Code Book, you can now press Tab to move between the description and the code list. In the Theory Builder, you can now add a code group to a Theory Builder rule. In the Report Builder, you can now use hyperlinks in a displayed report, even if not all the options are selected. You can also turn off hyperlinks even if you select all the options. Navigation using the Sources List window: When viewing a source s information in the Sources List, you can now: Click one of the cases where the source is used to view that case. Click one of the codes that has been used in the source to highlight that code in the Code Book. Reports moved to Tools menu: Frequency Report and the Report Builder are now separate tools, and can be found in the Tools menu. (To save and re-use report settings, you now use the Save Settings As and Use Settings File buttons in the Report Builder window, rather than using menu items.) Export Matrix moved to Frequency Report tool: The ability to export a frequency matrix of codes and cases, formerly accessed in the File has been moved to the Frequency Report tool. Choose Tools frequency matrix. Export Data command, Frequency Report, then click Export to export a Frequency Report live updating: The Frequency Report now displays results instantly, so you can change settings and immediately see the resulting report. Page 5

10 HyperRESEARCH: Welcome to HyperRESEARCH Bug fixes: A problem that caused some RTF files to display very small text has been corrected. A problem that prevented the source window from automatically scrolling to display code references in long source files has been fixed. Improved error-checking has been added throughout the program, along with clearer messages and more specific dialog boxes. Various minor problems have been addressed. Updating from a previous version If you re updating from version 3.0 or later, you can simply install the program and continue working. Updating from version 2.0 or later: If you ve used an earlier version of HyperRESEARCH (2.0 through 3.03), you can continue to use your existing files in this new version. Simply open the study file as usual and resume working. Note: When you open a study file that was last saved in version , HyperRESEARCH automatically converts the file to the new version s format. First, it makes a backup copy of the original file. (The backup copy has the same name as the original, with the phrase -v2.6backup added to the name.) This is a precaution to ensure that if there s any problem converting the file, you still have the original file available. Once you're confident that your study is working in the new version, you can throw away the backup file. Updating from versions before 2.0: If you have study files that were created in a version of HyperRESEARCH earlier than 2.0, please contact for help converting them to use in the new version. Also see: What was new in version 3.0 Tools menu Tools What Was New in Version 3.0 Version 3.0 offered new features and enhancements throughout the program. Major new features included code groups, enhanced support for collaborative research teams, and the ability to use a much wider variety of source files. New features: Source files HyperRESEARCH 3.0 supports several new kinds of source files, as well as the ability to search all sources and to Page 6

11 HyperRESEARCH: Welcome to HyperRESEARCH manage source files with the new Sources List window. Sources in languages not using the Roman alphabet: HyperRESEARCH now supports the Unicode text standard, so your source files can include text using different alphabets and non-alphabetic writing systems. Almost all written languages are supported by Unicode. (Currently, HyperRESEARCH supports languages written from left to right.) Styled text files: You can use several new file types as sources for your studies: RTF and the HyperTRANSCRIBE document format. These new source file types let you examine and code textual data that includes style information such as bold, italic, fonts and size changes. (Of course, plain text documents are still supported.) This feature is mainly intended to support styled text, and not all parts of the RTF specification are supported, so other items such as images, tables, or other layout features may not appear. To work with these new file types, choose Sources Open Text File and choose the file type you want to work with from the popup menu labeled Files of Type (on Windows) or Enable (on Mac OS X). For more information about text source files, see Coding Source Material. HyperTRANSCRIBE source files: HyperRESEARCH can now open transcription files you create in HyperTRANSCRIBE. Instead of exporting your transcriptions as text files, you can directly open them as source files. To work with a HyperTRANSCRIBE file, choose Sources Open Text File and choose HyperTRANSCRIBE Files from the Files of Type (Windows) or Enable (Mac) popup menu. Page 7

12 HyperRESEARCH: Welcome to HyperRESEARCH HyperRESEARCH displays the media file associated with the transcript in the Related Media section of the window, above the text. Time codes are also supported, so you can click a time code in the transcript to go to that point in the audio or video. Related Media in text source window: The Related Media section allows you to have quick access to audio or video files that are related to a text source you re coding. This feature is particularly useful when coding transcripts of audio or video. If you are coding a HyperTRANSCRIBE file, the Related Media section automatically displays the media file. You can also manually display a related file, if you are coding a source file that isn t a HyperTRANSCRIBE file. To display a media file in the Related Media section, first open your text source file, then click the arrow labeled Related Media at the top of the source window to show the media section. Click the Media File button and select an audio or video file. You can use the controls to play portions of the file while coding the text. Tip: To make a video larger, drag the horizontal bar that separates the Related Media section from the text. The video resizes to fit. For more information about the Related Media feature, see the Text Source Window topic. Source list management: The new Sources List window provides a central overview of all source files used in your study. To use the Sources List, choose Sources Sources List. Page 8

13 HyperRESEARCH: Welcome to HyperRESEARCH In the Sources List, you can see information about a source, add and remove source files, open a source file, or display its icon in its folder. (For more information about the Sources List window, see the Sources List and Searching and Managing Sources topics.) Batch adding source files: You can now add source files to your study without coding them. This lets you add your source files all at once, then open them from the list. (Opening a source file with the Sources menu and coding it still adds the source to your study. This new method of adding a source file simply increases your options.) To add a single source file, open the Sources List window and choose Add New Source File from the Sources popup menu at the upper left corner of the window. You can also add a folder full of source files with one action, by choosing Add New Sources from Folder from the Sources popup menu. Source file search: You can now easily search across all your study s text source files, whether they have been coded already or not. To start, choose Sources Text Source Search. When you search for a word or phrase, a list of all occurrences in your source files is displayed, along with the text surrounding the word or phrase, and the number of times it occurs in that file. For more information about searching, see the Search Sources Window topic. Page 9

14 HyperRESEARCH: Welcome to HyperRESEARCH Tilde (~) page separator in text source files: The tilde character is no longer treated as a special page-separator character in text source files. This means that your files with tilde characters will no longer be split into multiple pages in the source window. New features: Study files HyperRESEARCH now supports the ability to merge study files automatically without needing to manually copy and paste cases. Filtering name change: The ability to work with a subset of codes or a subset of cases, temporarily hiding others, is now called filtering instead of selecting. Automatically merging studies: Collaborative teams working on the same study can use the Import feature to create a master study file that includes all the work done on the study. This all-inclusive study file can then be redistributed to the team, if desired, for further coding or for analysis. To merge other studies into your current study file, choose File Import Other Studies. The studies you choose are imported into your current study. Any codes, annotations, and source files that are used in cases you import are added to your current study, so it contains the complete material from all imported cases from each study file. For more information about merging studies, see Working Collaboratively. Easier case navigation: The case name near the top of the study window is now a popup menu. To quickly switch to another case, choose the case name from the popup menu. Page 10

15 HyperRESEARCH: Welcome to HyperRESEARCH Deleting multiple cases: You can now remove multiple cases at once, instead of going to each case and deleting it individually. This feature can be particularly useful in conjuction with the new Import Studies feature. To remove several cases at a time, choose Cases Delete Multiple Cases, then select the cases you want to remove. (To select more than one case, click the first case you want to use, then use Command-click (Mac) or Control-click (Windows) to select the additional cases.) New Features: Coding HyperRESEARCH 3.0 adds support for code groups (nested or hierarchical codes), drag and drop codes, and more versatile code naming. Code Book name change: The Code List Editor is now called the Code Book. Code groups: This powerful new feature lets you organize codes in groups and subgroups. Codes can be grouped together as a set, can be included in more than one group, and groups can be nested, with groups containing other groups. For more information about code groups, see Creating and Organizing Codes. Drag-and-drop coding: Dragging individual codes (or code groups) to a source selection now provides an easier, more visual way to code sources. To code using the drag and drop method, first select your source material in the source window. Then click the code in the Code Book and drag it to the selection. The cursor changes to indicate the drag and drop in progress. When you release the mouse button, the section is coded with the code you dragged. Page 11

16 HyperRESEARCH: Welcome to HyperRESEARCH Tip: To code a selection with multiple codes, you can either drag and drop a code group, or select multiple codes in the Code Book. To select more than one code, click the first code you want to use, then use Command-click (Mac) or Control-click (Windows) to select the additional codes. Accented characters in code names: You can now use a wider variety of characters in code names. In addition to letters, numbers, and basic punctuation marks, you can now use the following characters: ampersand & exclamation point! question mark? percent sign % plus sign + equals sign = slash / backquote ` tilde ~ A-ring å, Å slashed O ø, Ø A or O with umlaut: ä, Ä, ö, Ö This provides greater expressive flexibility in code naming, plus the ability to correctly spell code words in several languages other than English. Autocode improvements: Autocode has been enhanced with an improved, easier-to-use interface. All source files are now included automatically. (You can still control which sources are used in an Autocode search by removing the ones you don t want to use.) Renaming a code now removes the old code from the Code Book: In previous versions, when you chose Rename from the Edit Code popup menu to change a code s name, the old and new names both appeared in the code list. This has changed so that renaming a code now removes the old name from the Code Book. New features: Appearance and user interface There are a number of improvements and enhancements designed to make HyperRESEARCH easier to use. Improved appearance with easier-to-read fonts: Windows throughout HyperRESEARCH have been updated, and the text in some windows has been enlarged. Improved code fans: The appearance of the shadowed fans that appear in the source window to mark coded text has been improved, making overlapping codes much clearer. A problem that sometimes caused the code fans to disappear in large source files has been corrected. Page 12

17 HyperRESEARCH: Welcome to HyperRESEARCH Contextual menus and action menus: Contextual menus (accessed with Control-click on Mac or Right-click on Windows) have been enhanced throughout HyperRESEARCH. An Action popup menu (marked with a gear symbol) has been added to the study window. Both these menu types provide quick access to commonly-used actions from within a window. Welcome screen: A new and improved welcome screen gives you quick access to most-used features, including recently-used studies, help, and feedback. To see the Welcome screen, choose Help Welcome to HyperRESEARCH. One-step minimizing: On Windows systems, minimizing the menu now minimizes all windows into a single icon. List dialog box improvements: Most selection dialog boxes are now resizable. The type-to-select capability has also been improved, so you can now type the first few characters of the item you re looking for, and in most lists, the item will automatically be selected for you. Other changes and features This version of HyperRESEARCH includes more than 100 improvements and enhancements. Zero-footprint installation: When you install HyperRESEARCH, you have the option to create a zero-footprint installation on a removable drive such as an external hard drive, USB stick, or other portable device. You can bring your removable drive to any computer and run HyperRESEARCH without leaving any preference files or other files on that computer. This option is useful if you need to use HyperRESEARCH on public lab computers, or other computers where you don t want to leave tracks or extra files behind. If you keep your source files and study file on the same portable drive, you can work on any computer. To create such an installation, simply use the Attached Removable Drive option in the Installer. New code relationship functions: HyperRESEARCH now includes two new functions to use for cross-analysis and code or case filtering: PrecededBy and FollowedBy. For more information about using these functions, see Code Relationship Functions. Create a picture of your setup: To create a file with a picture of your frontmost window, choose File Export Screenshot. The image of the window is exported to your hard drive as a JPEG file, which can be opened in most graphics programs. Send feedback to Researchware: You can send your feedback, questions, and feature requests directly to the development team at Researchware, Inc. Just choose Help Send Feedback and enter an message with your comments. Improved robustness: Improved error-checking has been added throughout the program, along with clearer messages and more specific dialog boxes. Filtering name change: The ability to work with a subset of codes or a subset of cases, temporarily hiding others, is now called filtering instead of selecting. (For more information about filtering, see the topics Filtering Cases and Filtering and Sorting Code References.) Theory Builder name change: The Hypothesis Tester is now called the Theory Builder. (For more information about the Theory Builder, see Testing Theories.) Updating from version 2.0 and later If you ve used an earlier version of HyperRESEARCH (2.0 or later), you can continue to use your existing files in this new version. Simply open the study file as usual and resume working. Converting study files from versions before 2.7: When you open a study file that was last saved in version , HyperRESEARCH automatically converts the file to the version 3.0 format. Page 13

18 HyperRESEARCH: Welcome to HyperRESEARCH First, it makes a backup copy of the original file. (The backup copy has the same name as the original, with the phrase -v2.6backup added to the name.) This is a precaution to ensure that if there s any problem converting the file, you still have the original file available. Once you're confident that your study is working in the new version, you can throw away the backup file. Updating from versions before 2.0 If you have study files that were created in a version earlier than 2.0, please contact for help converting them to use in the new version. Also see: What's New Sources List Searching and Managing Sources Search Sources Window Working Collaboratively Creating and Organizing Codes Installing HyperRESEARCH HyperRESEARCH is available for download on the Researchware web site. To visit the web site, go to or choose Help Support Page at Researchware.com. You can always download the latest version of HyperRESEARCH from the web site. System requirements HyperRESEARCH is compatible with Windows and Mac OS X systems. The specific requirements are as follows: for Windows: Windows XP or later 30 MB free disk space QuickTime 7.0 or later (for audio and video features) for Mac OS X: Version 10.3 or later 30 MB free disk space The installation process To install HyperRESEARCH, first download the software for your platform from the Researchware web site at The file you downloaded is an installer. To install, double-click the downloaded program, then follow the instructions to install HyperRESEARCH on your hard drive. Once you have finished the installation process, you can start HyperRESEARCH. Installing on a portable drive: When you install HyperRESEARCH, you have the option to create a zero-footprint installation on a removable drive such as an external hard drive, USB stick, or other portable device. If you use the Attached Removable Drive option to install on such a drive, you can bring your removable drive to any computer and run HyperRESEARCH without leaving any preference files or other files on that computer. All files are stored on the removable drive with the application. Such a program is called zero footprint because it leaves no footprints behind on the computers where you run it. You can install HyperRESEARCH for Windows, Mac OS X, or both, so you can run the program on any computer that s available to you. This option is useful if you need to use HyperRESEARCH on public lab computers, or other computers where you don t want to leave tracks or extra files behind. If you keep your source files and study file on the same portable drive, you can work on any computer. Licensing HyperRESEARCH When you start the program, you will be asked whether you want to use it as the Free Limited Edition, or enter a Page 14

19 HyperRESEARCH: Welcome to HyperRESEARCH license key to use the full edition. Free Limited Edition: To use the Limited Edition, you don t need a license key: just click the Free Limited Edition button in the startup dialog box every time you start up HyperRESEARCH. (For more information, see the Free Limited Edition topic.) Licensed Edition: When you purchase HyperRESEARCH, you receive a license key. To remove the limitations, enter your license key in the License Key box in the startup dialog box. (The Name and License Key are required; the Organization is optional.) Once you have entered the license key, you will no longer be asked for it when starting up HyperRESEARCH. If you have lost your license key, contact technical support at for help. Please include as much information about your original purchase as possible in order to help us locate your customer record. For system administrators System administrators managing a computer lab may want to install the software via script, using the command-line installation option. The account privileges under which the software is installed affect which users on the machine can use it, and administrators should be aware of this. Most users do not need to concern themselves about these aspects of installation. If you are simply installing the software on your own computer for your own use, you can ignore this information. Installing from the command line: Running the HyperRESEARCH installer from the command prompt (on Windows) or Terminal (on Mac OSX) causes it to run in terminal mode if the -u option is specified. (Only installations on a hard disk are supported; the dual-platform USB installation option that s available in the standard user interface is not available when using the command-line installer.) You run the Installer by entering the program s name on the command line, and including the options listed below to control how and where HyperRESEARCH is installed. Important! On OS X systems, to start the Installer program from the command line, you must specify the path to the executable file inside the Installer application package. The Installer.app file is a package (a type of folder). The executable is located inside the.app package at /Contents/MacOS/HyperRESEARCH Installer 3.5, and you must append this to the path to the HyperRESEARCH Installer.app file. See the Mac OS X example below. The command-line options are case-sensitive. They can be used in any order, and only the first two, -u and -D, are required. The command-line options are: -u (required) Launches as a command-line process. (If this option is omitted, the Installer will run its standard user interface, and all command-line options will be ignored.) -D destinationpath (required) Full path to the folder where you want HyperRESEARCH installed. The installer appends the name and version to the destinationpath. For example, if you specify /Applications/Sociology Dept/, the program will be installed in the folder /Applications/Sociology Dept/HyperRESEARCH 3.5/. -l logfilepath (optional) Full path to a log file that the installer will create. Important! You must specify a full (absolute) path, not a partial (relative) path. The Installer changes the working directory during the installation, so providing a partial path may lead to unexpected results. -k key (optional) A valid HyperRESEARCH license key. (If this option is not used, the Free Limited Edition is installed.) -o organizationname (optional) An organization name to enter into the registration information. The organization will appear when HyperRESEARCH starts up and when the user chooses Help ignored.) Registration Info. (If the -k option is not also specified, this option is Page 15

20 HyperRESEARCH: Welcome to HyperRESEARCH -a (optional) Creates a desktop alias or shortcut to the HyperRESEARCH program. Command line examples: The example below is a minimum command line for Windows, and installs the Free Limited Edition into the Program Files folder. >:"HyperRESEARCH 3.5 Installer.exe" -u -D "C:\Program Files" The example below is also for Windows, and installs a licensed copy of HyperRESEARCH in the Program Files folder, with the purchased license key RAAA-BBBB-CCCC-DDDD. The Organization that the program belongs to will be shown as School of Nursing whenever this copy of HyperRESEARCH starts up. The Installer program is located on the user Mike s desktop. >:"C:\Documents and Settings\Mike\Desktop\HyperRESEARCH 3.5 Installer.exe" -u -D "C:\Program Files" -k "RAAA-BBBB-CCCC-DDDD" -o "School of Nursing" The example below is for Mac OS X, and installs the Free Limited Edition in the Applications folder, while logging to a file named HR Install Log.txt. %"/Documents/Mike/Downloads/HyperRESEARCH 3.5 Installer.app/Contents/MacOS/HyperRESEARCH 3.5 Installer" -u -D "/Applications/" -l "/Library/Logs/HR Install Log.txt" Note: When installing on Mac OS X, you must set the executable bit of the executable file inside the HyperRESEARCH.app package after the installation is finished. You can use the following command line (after the Installer runs): chmod 755 "/Applications/HyperRESEARCH 3.5.app/Contents/MacOS/HyperRESEARCH" All-user and per-user licensing: When you enter a license key for HyperRESEARCH, the program may be licensed for either the current user or all user accounts on this computer, depending on the privileges of the account you re using when you enter the license key: If you are installing the software on a multi-user computer and want all users to be able to use it, then log in as an administrator to enter the license key. If you are logged into an account with administrator privileges when you enter the license key, HyperRESEARCH will place the license information in the same folder as the application. This licenses the software for all accounts on the system, allowing any user on the system to use the software in licensed mode. If you want only a particular user to have full access, log in as that user to enter the license key. If you are logged in as a user that does not have write permission in the HyperRESEARCH folder, HyperRESEARCH will place the license information in the user s preferences area instead. This means that the application will be licensed only for that user. If a different user starts up HyperRESEARCH, it will run in free limited mode and request a license key on startup, as described in the previous section Licensing HyperRESEARCH. Whenever HyperRESEARCH starts up, it searches for the license key first in the application folder, and then in the user s preferences. If it is found in neither place, HyperRESEARCH asks for a license key (and reverts to free limited mode if no key is entered). Also see: Free Limited Edition Help and Support Using and Upgrading From the Free Limited Edition Researchware offers the Free Limited Edition of HyperRESEARCH for your use, free of charge. You can use it to evaluate HyperRESEARCH or, if your needs are limited, you can use it as long as you like. Capabilities of the Free Limited Edition When you start the program, you are asked whether you want to use it as the free Limited Edition, or enter a license Page 16

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