Military Recruiting Consulting & Training Services Proposal

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1 In Partnership with Military Recruiting Consulting & Training Services Proposal Prepared For: March 9, 2015

2 Our Understanding of Your Needs XYZ is a rapidly growing organization with... An evolving military recruiting focus has begun to yield results with military veterans self-identifying in XYZ is working to increase the recruiting efforts for 2015 while creating sustainable strategies to retain, onboard and advance military veteran talent. Military veteran recruiting is a key strategic initiative with senior leadership support and XYZ would like to explore a potential partnership with TalentRISE and ConnectVETS as solutions partners to address the following challenges in 2015 and beyond. Conduct a Job analysis of employment opportunities to determine which employment opportunities or job families BEST match up to military veteran transferrable skills and experiences. Review existing outreach strategies and provide consultation on the development of a military recruiting employer of choice branding and recruitment outreach communications strategy designed to optimally target transitioning veteran talent with the desired transferrable skills and experience defined by the job analysis. Provide consultation on the effective integration of military veteran employee resource group into all military recruitment, onboarding and development strategies. Provide skills training for recruiters, HR staff and hiring managers on recruitment, onboarding, career development/mentoring related to veteran talent. 2

3 Veteran Hiring Top Employer Challenges Below are the top challenges employers are seeking assistance resolving 1. Civilian job readiness education Veteran Job skills training & career / job search coaching 2. Military skills and abilities translation and matching to civilian job opportunities available 3. Targeted outreach - employment opportunity & branding communications outreach 4. Employee education Hiring managers, HR and Recruiters 5. Disability resources supporting veterans with health or disability needs Other challenges noted include: 1. Compliance tracking & reporting 2. Overcoming negative stereotypes of the Veteran talent pool quality 3

4 How We Can Help Recruit, Hire & Retain Veterans Consulting / Advisory Job analysis - Top Performer Mapping & Fit Analysis & Job description re-write to identify and rewrite jobs to better engage and Match veteran candidates to your opportunities Employment outreach communications and branding strategy review, recommendations and implementation. Establish an outreach strategy and relationships with VSO s and other paid and FREE transitioning veteran resources Veteran Employee Resource Group (ERG) engagement strategies and solutions Compliance & Reporting - As needed, provide recommendations on tools for tracking and reporting military recruitment efforts to ensure compliance Education / Training Military Recruiting 101- Recruiter, HR and hiring manager education on Veteran resume review, skills assessment and interviewing, hiring and onboarding, cultural assimilation, retention and compliance considerations. Veteran career transition mentoring certification - Veteran career survey administration / interpretation, civilian job search coaching, career development mentoring, cultural assimilation coaching (Optional) Military Recruiting Services See Appendix for Detailed Outline of Each Service Offering Veteran Talent Pipeline Sourcing in partnership with in house corporate recruiters / HR Project based or Fully Outsourced military recruiting for specific roles Special Projects / Events - Establish or manage recruitment partnerships and career events with employer Veteran Employee Resource groups and in house recruiting / HR teams 4

5 About Us A Winning Partnership! A Turn Key, End to End Military Recruitment Solution Employer Military Recruitment Advisory Consulting; Veteran & Spouse Recruiting Services Military recruitment program compliance & strategy gap assessment Military recruitment SME advisory consulting in partnership with ConnectVETS.org Customized Veteran and Spouse Contract Recruitment Services Veteran Career Transition Coaching; Employer Education & Outreach Strategy Veteran career survey, job search and career coaching Military recruitment program advisory consulting through TalentRISE Job Analysis and rewrite to identify Vet friendly jobs and core skills needed Veteran service organizations outreach strategy & setup (2015) Online Employer Military Recruitment Portal Employment Branding & Communications; Military Recruiting Compliance Reporting; Career Events Military Recruitment Advertising & Branding Strategy & Execution Job Posting Promotion & Distribution Virtual and Live Military Recruiting Career Events (2015) Military recruitment compliance tracking & Reporting portal 5

6 APPENDIX 6

7 Emily Garrity - Military Transition & Recruitment / Senior Consultant Emily is the co- Founder & President of ConnectVETS.org, a 501(c)(3) nonprofit organization dedicated to Transitioning Today s Military to Tomorrow s Workforce. Emily has over 7 years of military veteran and spouse career transition consulting and mentoring experience which she has used in her paid consulting work with employers on effective veteran recruitment and retention practices. Emily s expertise is in building the bridge between military service and civilian employment with the ConnectVETS COR (Connect to Onboard for Retention) corporate consulting and training services that helps employers effectively make right fit veteran outreach connections and then understand how to effectively assess, interview, hire and retain veteran talent. ConnectVETS also offers a highly specialized online curriculum to help transitioning service members and Veterans understand the civilian HR process called the New Mission program. Phone: (847) Emily is very active in the military, veteran and spouse community where she is a member of both the Employment & Training and Education working groups with the Illinois Joining Forces (IJF) initiative, just completed a term on the National Louis University s Veterans Advisory Board, active with the Union League of Chicago s Military Affairs Subcommittee, co-chair of the Small Business Advocacy Council s (SBAC) Veterans Committee, is an active mentor with Marines for Life and member of the Lake County Workforce Investment Board. Prior to her current role with ConnectVETS, she was a Board member for the GLMV Chamber, member of Lake County Partners, Antioch Rotary and owned Great Lakes Records Management and Grass Lake Storage & Packaging. Ms. Garrity possesses a B.A. in Economics, minor in Spanish and an International Business Certificate from Arizona State University. She has been an invited subject matter expert on numerous panels, events and projects. 7

8 Carl Kutsmode Managing Partner and Recruitment Optimization SME Carl has over 20 years of diversified corporate and professional services talent solutions consulting experience including domestic and global engagements. Carl s expertise is in helping employers build best in class executive search, talent acquisition and talent management capabilities to attract, recruit and retain high performing talent. An early pioneer in online and outsourced (RPO) recruitment, Carl is a nationally known speaker, contributing writer, subject matter expert and thought leader in corporate talent acquisition leading practices and future trends. Carl joined TalentRISE as a partner in 2009, is currently the Managing Partner of the firm. Carl is also Practice Leader for the firm s On-Demand Recruiting Practice, and co-leads the firm s Consulting Practice with Gayle Norton, Principal. In the years prior to joining TalentRISE, Carl founded his own talent management consultancy, Tiburon Group Inc. in Tiburon specialized in recruitment process, technology & strategy optimization for rapidly growing startups, mid market and global organizations. In 2004, his firm was acquired by Capital H Group where he served as a Principal Consultant and Recruiting Practice Leader until leaving the firm in Phone: Mr. Kutsmode possesses a B.S. in Industrial Psychology from Loyola University. He has been an Invited speaker and corporate trainer at numerous industry related events, trade shows and private corporate annual meetings including topics relevant to talent management and corporate recruiting leading practices and trends. In his off hours, he serves on the advisory boards of the Illinois Institute of Technology, Upwardly Global and the Staffing Management Association of Greater Chicago. 8

9 Military Recruitment Outreach Strategy & Compliance Our approach to veteran outreach strategy, compliance and reporting is focused on helping our clients to optimize their military recruiting budgets and resources by ensuring a targeted and compliant strategy is used. For larger organizations with more complex compliance and reporting needs, we strive to minimize or eliminate compliance audit risks: Comprehensive Veteran Recruitment Outreach Consulting / Advisory Determine target skills and jobs for veteran recruitment Develop comprehensive and targeted outreach strategy into the veteran community via Veteran Service Organization (VSO) partnerships, Military Transition programs, military job boards and career fairs Establish regular employment opportunity communications partnerships and veteran candidate recruitment, screening and job matching guidelines Establish internal veteran employee resource group (ERG) engagement programs or strategies to facilitate veteran employee retention and new hire recruitment Compliance & Reporting Consulting & Outsourced Services Assess current compliance audit risks and recommend improvements Develop military recruitment performance scorecard, compliance tracking and reporting metrics and guidelines Manage regular military recruitment program compliance tracking and reporting Results: Accelerated time to develop a comprehensive veteran outreach strategy Improve targeting of veterans with specific transferable skills and abilities Ensure compliant recruiting and reporting practices are being followed to minimize audit risk 9

10 Military Recruiting - Program Gap Assessment / Consulting Our approach to a military recruitment program audit risk assessment and consulting services is to utilize a combination of executive interviews, surveys and/or focus groups combined with quantitative data analysis on past veteran recruitment performance metrics and trends to answer any or all of the following questions as well as optionally implement customized solutions: What are the top areas of operational audit risk to be addressed? What is working well and where are the greatest program strategy or execution gaps? What is the optimum employment branding, messaging and outreach strategy to reach veterans with the skills desired? What roles are best suited for veteran hiring and do the job descriptions effectively communicate the opportunity? What are the areas of risk regarding cultural assimilation during onboarding that need to be addressed in order to minimize veteran new hire turnover? What are the training gaps that need to be addressed to enable recruiters, HR and hiring managers to effectively assess, interview, hire and retain veteran talent? How can veteran employee resource groups be established and/or leveraged to assist in veteran recruitment, career mentoring and development? Results: Ensure compliance and minimize audit risk Accelerate ability to recruit and hire right fit veteran talent into jobs they can succeed in Identify talent related operational and cultural barriers to military recruiting success 10

11 Military Recruitment - Education / Custom Training Our public workshop education and custom corporate training approach is to focus on the following areas to ensure optimum recruitment, job / skill matching, on-boarding, compliance and retention of military veterans and optionally, their spouses. The following modules can be custom created into one or two day workshops specifically designed for Corporate HR, Recruiters and Hiring Managers: Military Recruiting For corporate hiring managers, veteran ERG Groups, HR and recruiters (one day workshop) Resume review / translation to civilian job opportunities Interviewing skills, do s and don ts New hire onboarding - cultural assimilation, team communication & management / leadership tips Addressing needs of people with disabilities Recruitment audit risk mitigation - Compliance & reporting requirements Job mapping analysis - translation and re-writing jobs to focus on transferable military veteran skills required Veteran & Spouse Career Mentoring / Coaching Certification - For veteran employees, ERG Group members and HR professionals (two day workshop) Career development assessment administration / interpretation Career options job mapping - development, mentoring and coaching Cultural assimilation - team communications and leadership skills coaching Results: Put high touch into the recruiting and career development process to ensure quality job matching Increased alignment around hiring needs and transferrable skills required Improved hiring ratios of job applicants to hires to maintain compliance Improved retention of new and existing veteran hires 11

12 Training Outline: Military Recruiting 101 Who is this workshop designed for? This one day workshop is designed for corporate hiring managers, veteran ERG groups, HR and recruiting professionals to help them understand how to effectively recruit, interview, hire and onboard a veteran job candidate. AM Session (4 hours ) Resume review, interpretation and translation to civilian job opportunities Interviewing skills, do s and don ts New hire onboarding - cultural assimilation, team communication & management / leadership tips Interactive exercises to reinforce all of the concepts above Afternoon Session (4 hours) Addressing needs of people with disabilities Recruitment audit risk mitigation - Compliance & reporting requirements Job mapping analysis - translation and re-writing corporate jobs to highlight transferable military veteran skills required Interactive role play exercises to reinforce all of the concepts above Learning Objective: Participants will be able to effectively review veteran candidate resumes, assess their transferrable skills, match candidates effectively to corporate job opportunities, interview, hire and onboard candidates into their corporate culture in an OFCCP compliant manner. 12

13 Training Outline: Individual & Peer Career Mentoring Who is this workshop designed for? This one day workshop is designed for veteran corporate new hires, employees and ERG group members to help them gain insight into themselves, or peers and subordinates in order to effectively navigate and manage a successful corporate career path. LEVEL 1 - Understanding yourself, your career potential and options AM Session (4 hours ) - Who are you? Participants take the Online Personal Career Development survey prior to the workshop Review and interpret career survey personal development report Cultural Assimilation: Translating military team and leadership communications styles into an effective corporate communications approach Exercises and role play PM Session (4 hours) - Where are you going? Tips for overcoming blocks to communication & leadership with reframes Reviewing corporate job opportunities to identify how best to apply transferable skills and experience Developing a military career transition, corporate assimilation or development map and action plan Interactive role play exercises to reinforce all of the concepts above Learning Objective: Participants will be able to effectively understand their most marketable transferrable skills, match their skills to their current job or advancement opportunities and understand how to navigate the corporate culture in order to successfully assimilate as a productive team member or leader. manner. 13

14 Military Recruitment Recruiting Services Our customized recruiting services are designed to augment the in house recruiting efforts of our clients OR provide an end to end outsourced military recruiting solution in order to achieve desired military (and/or spouse) recruitment goals. Engagements may include any, or all, of the following recruiting services: Military Veteran (and/or Spouse) Pipeline Sourcing Develop and implement a comprehensive pipeline military sourcing strategy Establish relationships with right fit veteran career transition resources, VSO s and cultivate targeted referrals for specific jobs Partner with client in-house HR or recruiting team to provide qualified and interested veteran candidates for designated open positions Track all metrics to ensure compliance and reporting needs are achieved Targeted Ongoing Military Veteran (and/or Spouse) Recruiting Provide targeted military recruiting support on a project or fully outsourced basis to fill specific positions with veteran candidates Provide full life cycle candidate recruitment from sourcing to hire Special Projects / Recruiting Events etc Design and implement custom, targeted virtual or in person recruiting events to achieve mutually agreed upon goals. Assign experienced military recruiters to attend paid or public military recruiting events on behalf or with client Results: Improved compliance through measurable activities and expert recruitment delivery Improved number of Veteran hires against target goals Dedicated and scalable military and spouse recruiting support 14

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