Agenda UDS Technical Support Group June 21, 2011

Transcription

1 Agenda UDS Technical Support Group June 21, 2011 The UDS Technical Support Group is targeted on the promotion of receivership best practices through technical assistance, including data standards and the enhancement of existing receivership and technology applications. 1. Call to Order 2. Roll Call 3. NCIGF Anti-Trust Policy 4. Approval of Minutes from 5/17/2011 TSG Conference Call. (Exhibit A). 5. Status Reports from active committees A) UDS Manual committee. B) MSP Project committee. C) I Record committee. D) UDS Help Desk status. 6. New Business A) Proposed open dialog with the NCIGF Steering committee to discuss if there are any areas that the UDS committee should discuss. 7. Set next meeting 8. Adjournment

2 Minutes NAIC UDS Technical Support Group Conference Call May 17, ) Call to Order The meeting was called to order at approximately 2:04 p.m. 2) Roll Call A roll call of TSG members who had accepted the call was taken and others on the call were asked to identify themselves (see Exhibit A). A quorum was reached. 3) NCIGF Anti-Trust Policy Participants were reminded that the meeting was being conducted according to this policy by Jim Hamilton. The actual reading of the policy was waived. 4) Approval of Minutes from April 19, 2011 Conference Call. A motion was made to approve the minutes with a few minor wording changes as requested by Mark Might by Jim Winskowicz and seconded by Dotty Zoller. The motion passed unanimously. 5) Status Reports a) UDS Manual updates Mark Might reported subcommittee continues working on manual. Andrew was asked status of subcommittee regarding standard ASCII code in the manual related to the number of characters permitted discussed at the prior meeting. He reported he has the names of interested parties and will be polling for a conference call in the near future. b) MSP Project Subcommittee John Arment nothing new to report. Claims Manual Subcommittee is working on a chapter to include in the manual. c) I Record Subcommittee Deb Price reported the agenda item was settled last meeting as reflected by the minutes. She received a suggestion concerning scanner issues. Subcommittee feels the suggestion has merit and is looking to determine where in the manual it should be addressed. Jim Hamilton brought up a inquiry received from the Receivership Technology Administrative Working Group of the NAIC with regard to capacity, system, applications of the I Record. He asked that the I Record Subcommittee review the inquiry and come up with a response. She agreed and suggested she would seek advice from technical resources and get more detail from AD Berry regarding the inquiry. d) UDS Helpdesk Andrew Holladay reported very quiet. Some questions arose regarding SUDS which should have gone to NCIGF Helpdesk. Another question posed related to issues already being addressed by Claims Manual Subcommittee. The group discussed updates to the Claims Manual once the final version approved and posted to the NCIGF web site. Andrew was asked to look into whether or not is will be possible to have a section which would reflect any changes found after published and prior to next rewrite. He agreed to check into it. 1

3 Minutes NAIC UDS Technical Support Group Conference Call May 17, 2011 e) Location Code - Jim Hamilton asked if issue previously discussed regarding location code in UDS records was still outstanding? Andrew Holladay and Julie Snyder reported they discussed it further and it will be addressed by Claims Manual Subcommittee. f) AD Berry entered the call late and was given an update that the inquiry will be reviewed by the I Record Subcommittee. When asked about timing of response, he believes a quick response is not needed. This gives the subcommittee time to compile a answer. 6) New Business No new business. 7) Next meeting set for Tuesday, June 21, ) Adjournment The meeting was adjourned at approximately 2:30 pm. Respectfully Submitted, Jim Hamilton and John Arment Co-Chairs and Acting Secretaries 2

4 NAIC Uniform Data Standard Technical Support Group A State MEMBER NAME AFFILIATION C Code 5/17/2011 Arment, John Michigan P&C IGA (MPCIGA) F MI x Baum, Diane American Guaranty Fund Group (AGFG) - FL F FL x Bowens, Sue Ohio Dept. of Insurance, Liquidation Office R OH Chontos, Joe CompServices Inc - TPA for PAWC C PA x Czarnecki, Mark Office of Special Deputy Receiver (OSD) - IL R IL x Domino James C CA Dunson, James JED Consulting C n/a Edge, June Ohio & West Virginia IGA's F M Englis, James NJ P&C GA F NJ x Gartland, Dwayne Ohio Dept. of Insurance, Liquidation Office R OH Gibson, Bryan Florida Dept. of Financial Services (DFS) R FL x Green, Stephen Liqhtspeed Data Solutions C n/a x Hamilton, James Home Insurance Co., in Liquidation R NH x Harty, Jim American Guaranty Fund Group (AGFG) - FL F FL x Holladay, Andrew National Conference of IGA's - (NCIGF) F n/a x Hungsberg, Richard Office of Special Deputy Receiver (OSD) - IL R IL x Keller, Laura Pennsylvania WC Security Fund F PA Kotzev, Dimitar (Mitko) Guaranty Fund Management Services (GFMS) F M x Lamb, Rita Ann Reliance Ins. Co., in Liquidation R PA x Might, Mark Ohio & West Virginia IGA's F OH x Miller, Darin Ohio & West Virginia IGA's F OH x Nun, Rod Insurance Services Unlimited (ISU) C n/a x Peckler, Mark Fitzgibbons & Company C n/a x Price, Debbie Property & Casualty Insurance Guaranty Corp. F MD x Radel, Paul Reliance Ins. Co., in Liquidation R PA x Smith, Randy Pennsylvania Insurance Department R PA x Snyder, Julie JAS Consulting C n/a x Stephenson, Dale DFS Consulting C n/a Swain, Rontrill Florida Dept. of Financial Services (DFS) R FL x Tharayil, Davis Home Insurance Co., in Liquidation R NH x Vavra, Joe Legion Ins. Co., in Liquidation R PA x Williams, Mitch Florida Dept. of Financial Services (DFS) R FL x Wilson, Jenny Legion Ins. Co., in Liquidation R PA x Winskowicz, Jim Guaranty Fund Management Services (GFMS) F M x Wygand, Richard Home Insurance Co., in Liquidation R NH x Zoller, Dotty Texas P&C IGA F TX x 29 Jeffers, Jenny*Non Voting Member Jennan Enterprises C n/a Franlie Bliss C x Crews, Nick* Non Voting Member National Conference of IGA's - (NCIGF) F n/a Daniel Clendenning*Non Voting MemberNational Conference of IGA's - (NCIGF) F n/a Hamilton, David K.*Non Voting Member C n/a Marchman, Mike*Non Voting Member Georgia Insurer's Insolvency Pool F GA Marynowitz, Ed*Non Voting Member NCCI C n/a Royal, Mike *on medical leave California IGA F CA Sciame, Maureen*Non Voting Member National Conference of IGA's - (NCIGF) F n/a x 1 Count Affiliation Code Legend (AC) Guests: C - Consultant A.D. Berry R 1 F - Guaranty Fund G - Guest R - Receiver Total Attendees 31 Page 1 of 1

5 From: Mitch Williams Sent: Thursday, June 09, :09 PM To: John Arment; Cc: Steckbeck, Mark Subject: UDS best practices UDS best practices Jim/John, When the topic of Best Practices is up for discussion please add the following issues for the June 21 st conference call if possible. Here in Florida we recently experienced two insolvencies with all kinds of complications that may need to be discussed in the Best Practices sub-committee ( I have already shared with Mark Steckbeck in a separate ). Hopefully some best practice will be developed that standardizes the minimal amount of time it takes a Receiver to produce on a new insolvency. Images- getting the massive amounts of images from the companies vendors, processing them (including the index file) and submitting to the appropriate GA is certainly challenging. We need to discuss and reach agreement on a reasonable turnaround time to submit. There are many factors including cost, what to send when, delivery method, etc. Then we have the valid argument of (.pdf) vs. (.tiff) vs. (.midi) type image formats. Which is the preferred vs. they way the Receiver is able to obtain it. UDS A records- again obtaining the A/F/G record an submitting to the GA s needs to be discussed to determine a reasonable turnaround. When we have time (a rehabilitation order) we can usually get in and get a start, but when straight to liquidation it is running us an average of 30 days to get just the open claims out. Sending the A record without the F/G is just not doing it, especially the notes. We are offering company systems access for the GA s to perform their work until we can get them the data but that comes with risk. And then there is the reopen request which start coming in on day two of a liquidation. Here we are with no data, because we have not received the total batch of claims images only working the open claims. I believe in feeding the GA s like in the old days when you processed a box of physical files and literally handed off to them and they took over from there. Every day many files were successfully submitted and worked. Now you have to wait for all the electronic data to be processed, copied, tested for quality, matched up with an image export, etc. and it just takes time to pull this through all the hurdles. Regarding the M record, The last two insolvencies we in Florida experienced had no magic when it came to CMS reporting. Both companies contracted with third parties to manage CMS reporting. I simply requested the latest reports from the TPA s and shared with the GA s. The break comes from the insolvent company directly to the GA and the Receiver really has no reporting function on a liquidation. I only assisted with identifying the claims. On another note, we pulled 4 states GA s together on a conference call and walked down the path of where we were and where we are going and all bought in (no matter how bad it was). Then the second

6 estate we did the same. For a best practice I would support bi-weekly status conference calls with all affected/effected parties. Communication is the secret! Now I am not one to generate a bunch of discussion regarding these issues, just laying them out there. Thanks, Arvil "Mitch" Williams Management Review Specialist Division of Rehabilitation & Liquidation Florida Department of Financial Services (850) mitch.williams@myfloridacfo.com