CUICAU: Cisco Unified Intelligence Center for Advanced Users v1.x

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "CUICAU: Cisco Unified Intelligence Center for Advanced Users v1.x"

Transcription

1 CUICAU: Cisco Unified Intelligence Center for Advanced Users v1.x Description The Cisco Unified Intelligence Center for Advanced Users v1.1 (CUICAU v1.1) course is a four-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: We recommend using at least a Pentium 4 or better and 1 GB of RAM or more. We recommend running Windows XP Professional SP3 or greater (Vista & Windows 7/8). Mac & Linux machines are also supported. All PCs require Internet Explorer 7 or greater, Mozilla FireFox, or Google Chrome. Note: When testing connectivity, Mozilla & Chrome may not be able to fully complete the tests as intended. All students should have administrator rights to their PCs. If you do not have administrator rights to your PC, you at least need permissions to download, install, and run Active-X controls in Internet Explorer or Cisco Any Connect Client. If you are participating in a WebEx event, you should have internet access served by at least a 512K link, a full T1 Connection is recommended. All PCs require the latest Java Runtime Environment, which can be downloaded from At Course Completion Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) Provide a detailed description and labs of how to create custom reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) as well as new data sources. Demonstrate how to install, administer, and provide security for the Cisco Unified Intelligence Center solution Prerequisites The knowledge and skills that a learner should have before attending this course are as follows: A working knowledge of Cisco Unified Contact Center Enterprise is desirable. A working knowledge of contact center operations is desirable. Audience

2 The primary audiences for the course are as follows: Cisco technical customers (IT, telephony members, etc.) Cisco technology partners Cisco employees Course Outline Module 1: Cisco Unified Intelligence Center Overview Lesson 1: Introducing Cisco Unified Intelligence Center Cisco Unified Intelligence Center Primary Goal Cisco Unified Intelligence Center Deployment Models High-Level Architecture Personalizing Reports Operation, Administration, Maintenance, Provisioning Using Cisco Unified Intelligence Center Working with Stock Reports Dashboards Module 2: Cisco Unified Intelligence Center Administration and Security Lesson 1: Managing Users and Security in Cisco Unified Intelligence Center Security Model: Authentication User Security Predefined Cisco Unified Intelligence Center Objects Permissions for Objects Adding a User Adding a User Group Log In the New Users Security Use Cases Best Practices for User Security Module 3: Cisco Unified Intelligence Center Reports Lesson 1: Running Cisco Unified Intelligence Center Reports Real-Time vs. Historical Reports Stock Reporting Templates: Unified CCE Review: Cisco Unified Intelligence Center Deployed with Unified CCE Set Up Unified CCE as a Data Source Run a Unified CCE Stock Report Available Stock Reports: Unified CVP Review: Cisco Unified Intelligence Center Deployed with Cisco Unified CVP Unified CVP Stock Report output Lesson 2: Using Permalinks What Is a Permalink? Report Permalinks Dashboard Permalinks Lesson 3: Modifying Cisco Unified Intelligence Center Stock Reports How Reports Can Be Modified Creating a Copy of a Stock Report Modifying the New Report Module 4: Cisco Unified Intelligence Center Custom Reporting Lesson 1: Creating a New Cisco Unified Intelligence Center Report

3 Knowing Your Data Source Reporting in a Multichannel Environment Creating a New Report Creating a Dashboard Module 5: Cisco Unified Intelligence Center Overview for the Advanced User Lesson 1: Understanding Cisco Unified Intelligence Center Deployment Considerations Skillsets needed for the Advanced User Deployment Models Unified CCE Databases and Data Type Availability What Can Affect the Size of the Solution? Member Nodes Database Replication: Multiple Nodes Operation, Administration, Maintenance, Provisioning Command-Line Interface Additional Considerations Module 6: Cisco Unified Intelligence Center Installation and Administration Lesson 1: Cisco Unified Intelligence Center Security and License Types Licensing Sizing Tool Licensing Compared to Feature Sets Feature Sets Compared Reporting: Template Modification Report and Report Definitions Report Definitions Value Lists and Collections Lesson 2: Installing Cisco Unified Intelligence Center Understanding the Deployment Model Prerequisites and Important Considerations Installation Wizard Navigation Installation Process Logging into Cisco Unified Intelligence Center Applying the License File Verifying that the File Has Been Applied Define a New Member Node Confirm the New Member Lesson 3: Managing Cisco Unified Intelligence Center Components Cisco Unified Intelligence Center Controller About the Administration Console Administration Console Overview Using the OAMP Administrator Console Administration ConsoleDrawers About Cisco Unified Intelligence Center Super User Roles Super User Role About Devices Device Configuration Device ManagementLogging and Tracing Cluster Configuration Drawer Cluster ConfigurationLicense Management Cluster ConfigurationActive Directory Cluster ConfigurationCisco Unified CCE User Synchronization Setting Up Cisco Unified CCE User Integration Network Management Drawer Cluster ConfigurationReport Scheduler Settings Tab Tools Drawer: RTMT

4 Cisco Unified Intelligence Center Security Cisco Unified Communications Solutions Tools from Cisco Unified Intelligence Center Cisco Unified Serviceability Cisco Unified OS Administration Disaster Recovery System Lesson 4: Understanding Cisco Unified Intelligence Center Administration Administration User Management Add a New Super User Configure User Accessing Online Help Help File Contents User Credentials User Security Policy Managing Devices Control Center Report Scheduler Settings Cisco Unified CCE User Integration Module 7: Using CUIC Value Lists and Collections Lesson 1: Using Value Lists and Collections What Are Value Lists and Collections? Administering Value Lists and Collections Creating a Value List A Populated Value List Associate a Value List with a Report: Database Query Cisco Unified Intelligence Center Query Types Associate a Value List with a Report: Anonymous Block or Stored Procedure Create a Collection Collection Types Management and Security Value List Security Collection Security Module 8: Cisco Unified Intelligence Center Custom Reporting Lesson 1: Understanding Cisco Unified CCE Key Concepts WebView vs. Cisco Unified Intelligence Center Cisco Unified Intelligence Center Deployed with Unified CCE Characteristics of Unified CCE Data Why Report Data Can Differ Importance of Configuration and Scripting Lesson 2: Using Report Definitions Report Definitions and Reports Managing Report Definitions Manage Report Definition Categories Create a Report Definition Category Delete a Report Definition Category Create a Report Definition Report Definition Editor

5 Report Definition Editor Toward the Data Source Report Definition EditorFields Report Definition EditorFields: Edit Properties Report Definition EditorFields: Edit Formatting Report Definition EditorFields: Drill Down Report Definition EditorCreate Formula Fields Report Definition EditorCreate Filter Fields Report Definition EditorParameters Report Definition EditorProperties Get to know your Database Schema Creating a New Report Definition and Report Lesson 3: Searching Call Detail Records Lab Outline Call Detail Records Importing a Report Report Output Exporting a Report Exporting a Report View Lab 2-1: Managing Users and Security in Cisco Unified Intelligence Center Lab 3-1: Running a Stock Report Lab 3-3: Creating Permalinks Lab 3-4: Modifying a Stock Report Lab 4-1: Creating a New Report Lab 6-2: Verifying Installation of the Unified Intelligence Center Controller and Navigating OAMP Lab 7-1: Creating Value Lists and Collections Lab 8-2: Creating a Simple Report Definition and a custom report Lab 8-3: Searching Call Detail Records Contact us today. Visit or call

Cisco Unified Intelligence Center for Advanced Users

Cisco Unified Intelligence Center for Advanced Users Course: Cisco Unified Intelligence Center for Advanced Users Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 3,295.00 Learning Credits: 33 Description: The Cisco Unified Intelligence Center for

More information

Implementing the Application Control Engine Service Module

Implementing the Application Control Engine Service Module Course: Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 2,995.00 Learning Credits: 30 Hitachi HiPass: 4 Description: (ACESM) is a four-day, instructor-led, lecture and lab course that teaches learners

More information

Cisco Application Control Engine Appliance

Cisco Application Control Engine Appliance Course: Cisco Application Control Engine Appliance Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 2,995.00 Learning Credits: 30 Hitachi HiPass: 4 Description: Implementing the Cisco ACE Appliance

More information

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following:

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: Course: Administering Cisco Unified Contact Center Enterprise, Part 2 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,795.00 Learning Credits: 38 Description: Administering Cisco Unified Contact

More information

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following:

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: Course: Deploying Cisco ASA VPN Solutions Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,495.00 Learning Credits: 35 Description: The Deploying Cisco ASA VPN Solutions (VPN) v2.0 course is a

More information

Managing Enterprise Security with Cisco Security Manager

Managing Enterprise Security with Cisco Security Manager Course: Managing Enterprise Security with Cisco Security Manager Duration: 5 Day Hands-on Lab & Lecture Course Price: $ 3,395.00 Learning Credits: 34 Description: The Managing Enterprise Security with

More information

For Sales Kathy Hall 402-963-4466 khall@it4e.com

For Sales Kathy Hall 402-963-4466 khall@it4e.com IT4E Schedule 13939 Gold Circle Omaha NE 68144 402-431-5432 Course Number Course Name Course Description For Sales Chris Reynolds 402-963-4465 creynolds@it4e.com www.it4e.com v2.0 SKY Deploying Cisco ASA

More information

Implementing the Application Control Engine Service Module

Implementing the Application Control Engine Service Module Course: Implementing the Application Control Engine Service Module Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 2,995.00 Learning Credits: 30 Hitachi HiPass: 4 Description: Implementing the Application

More information

Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led

Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led Course Description Introducing Cisco Voice and Unified Communications Administration (ICOMM)

More information

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction.

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction. Course 3938B: Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 Course 3938: Three days; Instructor-Led Take This Training On

More information

Administering Cisco Unified Contact Center Enterprise, Part 2 AUCCE2 v10.0; 5 Days, Instructor-led

Administering Cisco Unified Contact Center Enterprise, Part 2 AUCCE2 v10.0; 5 Days, Instructor-led Administering Cisco Unified Contact Center Enterprise, Part 2 AUCCE2 v10.0; 5 Days, Instructor-led Course Description Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) is a 5 day instructor-led

More information

Interconnecting Cisco Networking Devices, Part 2 **Part of CCNA Route/Switch**

Interconnecting Cisco Networking Devices, Part 2 **Part of CCNA Route/Switch** Course: Interconnecting Cisco Networking Devices, Part 2 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,295.00 Learning Credits: 33 Certification: CCNA Route/Switch Description: The Interconnecting

More information

Table of Contents. Introduction. Audience. At Course Completion

Table of Contents. Introduction. Audience. At Course Completion Table of Contents Introduction Audience At Course Completion Prerequisites Microsoft Certified Professional Exams Student Materials Course Outline Introduction This three-day instructor-led course provides

More information

Deploying Cisco Unified Contact Center Express 5.0 (UCCX)

Deploying Cisco Unified Contact Center Express 5.0 (UCCX) Deploying Cisco Unified Contact Center Express 5.0 (UCCX) Course Overview: This course, Deploying Cisco Unified Contact Center Express (UCCX) v5.0, provides the student with handson experience and knowledge

More information

For Sales Kathy Hall 402-963-4466 khall@it4e.com

For Sales Kathy Hall 402-963-4466 khall@it4e.com IT4E Schedule 13939 Gold Circle Omaha NE 68144 402-431-5432 Course Number Course Name Course Description For Sales Chris Reynolds 402-963-4465 creynolds@it4e.com www.it4e.com DUCC-CVP v8.0sk For Sales

More information

PC120 ALM Performance Center 11.5 Essentials

PC120 ALM Performance Center 11.5 Essentials PC120 ALM Performance Center 11.5 Essentials Instructor-Led Workshop OVERVIEW This five-day course introduces students to ALM Performance Center 11.5 and the Virtual User Generator (VuGen) application,

More information

ADMINISTERING UNIFIED CONTACT CENTER ENTERPRISE PART 1

ADMINISTERING UNIFIED CONTACT CENTER ENTERPRISE PART 1 ADMINISTERING UNIFIED CONTACT CENTER ENTERPRISE PART 1 V10 (AUCCE 1) COURSE OVERVIEW: Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course developed

More information

Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft

Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Key Data Product #: 2764 Course #: 3938 Number of Days: 3 Format: Instructor-Led Certification Exams: This course helps you prepare for the following Microsoft Certified Professional exams: Exam 7-236,

More information

Downloading and Mass Deploying Applications

Downloading and Mass Deploying Applications Downloading and Mass Deploying Applications Use of this product requires additional applications that must be downloaded to your users' computers. You can download and mass deploy these applications using

More information

Description: Objective: Upon completing this course, the learner will be able to meet these overall objectives:

Description: Objective: Upon completing this course, the learner will be able to meet these overall objectives: Course: Deploying Cisco Unified Contact Center Express Software v9.0 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,695.00 Learning Credits: 37 Description: Deploying Cisco Unified Contact Center

More information

Single Sign On. Configuration Checklist for Single Sign On CHAPTER

Single Sign On. Configuration Checklist for Single Sign On CHAPTER CHAPTER 39 The single sign on feature allows end users to log into a Windows client machine on a Windows domain, then use certain Cisco Unified Communications Manager applications without signing on again.

More information

6231A - Maintaining a Microsoft SQL Server 2008 Database

6231A - Maintaining a Microsoft SQL Server 2008 Database 6231A - Maintaining a Microsoft SQL Server 2008 Database Course Number: 6231A Course Length: 5 Days Certification Exam This course will help you prepare for the following Microsoft Certified Professional

More information

Corporate I.T. Services Limited Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3)

Corporate I.T. Services Limited Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3) Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3) Course 6415A: Three days; Instructor-Led Introduction This 3 day instructor-led course provides students with an understanding

More information

Deploying Cisco Unified Contact Center Express Volume 1

Deploying Cisco Unified Contact Center Express Volume 1 Deploying Cisco Unified Contact Center Express Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and Course Flow Additional References Your Training Curriculum General Administration

More information

Ensure that your environment meets the requirements. Provision the OpenAM server in Active Directory, then generate keytab files.

Ensure that your environment meets the requirements. Provision the OpenAM server in Active Directory, then generate keytab files. This chapter provides information about the feature which allows end users to log into a Windows client machine on a Windows domain, then use certain Cisco Unified Communications Manager applications without

More information

Communications Manager Administration **Developed by Skyline ATS** Communications Manager Administration**Developed by Skyline ATS**

Communications Manager Administration **Developed by Skyline ATS** Communications Manager Administration**Developed by Skyline ATS** Course: Communications Manager Administration Duration: 3 Day Hands-On Lab & Lecture Course Price: $ 2,695.00 Learning Credits: 27 Description: Communications Manager Administration for Version 9.0 (CMA90)

More information

VMware vcenter Log Insight Getting Started Guide

VMware vcenter Log Insight Getting Started Guide VMware vcenter Log Insight Getting Started Guide vcenter Log Insight 1.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by

More information

Designing a Data Solution with Microsoft SQL Server 2014

Designing a Data Solution with Microsoft SQL Server 2014 20465C - Version: 1 22 June 2016 Designing a Data Solution with Microsoft SQL Server 2014 Designing a Data Solution with Microsoft SQL Server 2014 20465C - Version: 1 5 days Course Description: The focus

More information

Implementing and Maintaining Microsoft SQL Server 2008 Integration Services

Implementing and Maintaining Microsoft SQL Server 2008 Integration Services Course 6234A: Implementing and Maintaining Microsoft SQL Server 2008 Integration Services Length: 3 Days Language(s): English Audience(s): IT Professionals Level: 200 Technology: Microsoft SQL Server 2008

More information

6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days)

6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days) www.peaklearningllc.com 6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days) Introduction This three-day instructor-led course teaches students how to implement and manage Windows Server

More information

Enterprise Manager. Version 6.2. Administrator s Guide

Enterprise Manager. Version 6.2. Administrator s Guide Enterprise Manager Version 6.2 Administrator s Guide Enterprise Manager 6.2 Administrator s Guide Document Number 680-017-017 Revision Date Description A August 2012 Initial release to support version

More information

ArcSight Express Administration and Operations Course

ArcSight Express Administration and Operations Course ArcSight ArcSight Express Administration and Operations Course Code: ACBE ACS-EAO Days: 5 Course Description: The ArcSight Express Administration and Operations course provides you with comprehensive training

More information

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services www.etidaho.com (208) 327-0768 Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 5 Days About this Course This five-day instructor-led course provides in-depth

More information

IBM Security QRadar Vulnerability Manager Version 7.2.1. User Guide

IBM Security QRadar Vulnerability Manager Version 7.2.1. User Guide IBM Security QRadar Vulnerability Manager Version 7.2.1 User Guide Note Before using this information and the product that it supports, read the information in Notices on page 61. Copyright IBM Corporation

More information

Maintaining a Microsoft SQL Server 2008 Database

Maintaining a Microsoft SQL Server 2008 Database Maintaining a Microsoft SQL Server 2008 Database Course 6231A: Five days; Instructor-Led Introduction Elements of this syllabus are subject to change. This five-day instructor-led course provides students

More information

MS-55115: Planning, Deploying and Managing Microsoft Project Server 2013

MS-55115: Planning, Deploying and Managing Microsoft Project Server 2013 MS-55115: Planning, Deploying and Managing Microsoft Project Server 2013 Description The goal of this three-day instructor-led course is to provide students with the knowledge and skills necessary to effectively

More information

NE-6425C Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

NE-6425C Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services NE-6425C Configuring and Troubleshooting Windows Server 2008 Active Domain Services Summary Duration Vendor Audience 5 Days Microsoft IT Professionals Published Level Technology 02 June 2011 200 Windows

More information

SAFETICA INSIGHT INSTALLATION MANUAL

SAFETICA INSIGHT INSTALLATION MANUAL SAFETICA INSIGHT INSTALLATION MANUAL SAFETICA INSIGHT INSTALLATION MANUAL for Safetica Insight version 6.1.2 Author: Safetica Technologies s.r.o. Safetica Insight was developed by Safetica Technologies

More information

Remote Application Server Version 14. Last updated: 06-02-15

Remote Application Server Version 14. Last updated: 06-02-15 Remote Application Server Version 14 Last updated: 06-02-15 Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise

More information

Veeam Backup Enterprise Manager. Version 7.0

Veeam Backup Enterprise Manager. Version 7.0 Veeam Backup Enterprise Manager Version 7.0 User Guide August, 2013 2013 Veeam Software. All rights reserved. All trademarks are the property of their respective owners. No part of this publication may

More information

Administering Microsoft Dynamics CRM 2011 Course 80446; 2 Days, Instructor-led

Administering Microsoft Dynamics CRM 2011 Course 80446; 2 Days, Instructor-led Administering Microsoft Dynamics CRM 2011 Course 80446; 2 Days, Instructor-led Course Description This two-day course provides individuals with the necessary techniques to plan, develop, apply, and examine

More information

Intelligent Data Management Framework in Microsoft Dynamics AX 2012

Intelligent Data Management Framework in Microsoft Dynamics AX 2012 Course 80425A: Intelligent Data Management Framework in Microsoft Dynamics AX 2012 Length: Delivery Method: 2 Day(s) Instructor-led (classroom) About this Course This two-day instructor-led training (ILT)

More information

Request Manager Installation and Configuration Guide

Request Manager Installation and Configuration Guide Request Manager Installation and Configuration Guide vcloud Request Manager 1.0.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced

More information

ITG Software Engineering

ITG Software Engineering IBM WebSphere Administration 8.5 Course ID: Page 1 Last Updated 12/15/2014 WebSphere Administration 8.5 Course Overview: This 5 Day course will cover the administration and configuration of WebSphere 8.5.

More information

6425C - Windows Server 2008 R2 Active Directory Domain Services

6425C - Windows Server 2008 R2 Active Directory Domain Services Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Introduction This five-day instructor-led course provides in-depth training on configuring Active Directory Domain Services

More information

Configure Cisco Unified Customer Voice Portal

Configure Cisco Unified Customer Voice Portal Cisco Unified Customer Voice Portal Configuration, page 1 Configure Gateways, page 1 Transfer Unified CVP Scripts and Media Files, page 2 Unified Customer Voice Portal Licenses, page 2 Configure SNMP,

More information

VMware vcenter Log Insight Getting Started Guide

VMware vcenter Log Insight Getting Started Guide VMware vcenter Log Insight Getting Started Guide vcenter Log Insight 2.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by

More information

Course 50382A: Implementing Forefront Identity Manager 2010 OVERVIEW

Course 50382A: Implementing Forefront Identity Manager 2010 OVERVIEW Course 50382A: Implementing Forefront Identity Manager 2010 OVERVIEW About this Course This four-day instructor-led courseintroduces and explains the features and capabilities of Microsoft Forefront Identity

More information

1 Main components... 3

1 Main components... 3 Quick Start Guide Table of contents 1 Main components... 3 2 Supported operating systems and environments... 4 2.1 Acronis vmprotect 8 Windows Agent... 4 2.2 Acronis vmprotect 8 Virtual Appliance... 4

More information

XenClient Enterprise Synchronizer Installation Guide

XenClient Enterprise Synchronizer Installation Guide XenClient Enterprise Synchronizer Installation Guide Version 5.1.0 March 26, 2014 Table of Contents About this Guide...3 Hardware, Software and Browser Requirements...3 BIOS Settings...4 Adding Hyper-V

More information

Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led

Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led Course Description Implementing Cisco Collaboration Devices (CICD v1.0) is an extended hours 5-day course focusing on providing

More information

Configuring and Troubleshooting Windows 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows 2008 Active Directory Domain Services About this Course Configuring and Troubleshooting Windows This five-day instructor-led course provides in-depth training on implementing, configuring, managing and troubleshooting Active Directory Domain

More information

GigaSpaces XAP 10.0 Administration Training ADMINISTRATION, MONITORING AND TROUBLESHOOTING GIGASPACES XAP DISTRIBUTED SYSTEMS

GigaSpaces XAP 10.0 Administration Training ADMINISTRATION, MONITORING AND TROUBLESHOOTING GIGASPACES XAP DISTRIBUTED SYSTEMS GigaSpaces XAP 10.0 Administration Training ADMINISTRATION, MONITORING AND TROUBLESHOOTING GIGASPACES XAP DISTRIBUTED SYSTEMS Learn about GigaSpaces XAP internal protocols, its configuration, monitoring

More information

Course 55115: Planning, Deploying and Managing Microsoft Project Server 2013

Course 55115: Planning, Deploying and Managing Microsoft Project Server 2013 CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Course 55115: Planning, Deploying and Managing Microsoft Project Server 2013 Length: 3 Days Audience:

More information

LEARNING SOLUTIONS website milner.com/learning email training@milner.com phone 800 875 5042

LEARNING SOLUTIONS website milner.com/learning email training@milner.com phone 800 875 5042 Course 6451B: Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007 Length: 3 Days Published: June 29, 2012 Language(s): English Audience(s): IT Professionals Level: 300 Technology:

More information

6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course Details Course Code: Duration: Notes: 6425C 5 days This course syllabus should be used to determine whether

More information

NETWRIX IDENTITY MANAGEMENT SUITE

NETWRIX IDENTITY MANAGEMENT SUITE NETWRIX IDENTITY MANAGEMENT SUITE FEATURES AND REQUIREMENTS Product Version: 3.3 February 2013. Legal Notice The information in this publication is furnished for information use only, and does not constitute

More information

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Active Directory About this Course This five-day instructor-led course provides in-depth training on implementing, configuring, managing and troubleshooting (AD DS) in and R2 environments. It covers core

More information

RTI v3.3 Lightweight Deep Diagnostics for LoadRunner

RTI v3.3 Lightweight Deep Diagnostics for LoadRunner RTI v3.3 Lightweight Deep Diagnostics for LoadRunner Monitoring Performance of LoadRunner Transactions End-to-End This quick start guide is intended to get you up-and-running quickly analyzing Web Performance

More information

Remote Application Server Version 14. Last updated: 25-02-15

Remote Application Server Version 14. Last updated: 25-02-15 Remote Application Server Version 14 Last updated: 25-02-15 Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise

More information

Charter Business Desktop Security Administrator's Guide

Charter Business Desktop Security Administrator's Guide Charter Business Desktop Security Administrator's Guide Table of Contents Chapter 1: Introduction... 4 Chapter 2: Getting Started... 5 Creating a new user... 6 Recovering and changing your password...

More information

MS-6425C - Configuring Windows Server 2008 Active Directory Domain Services

MS-6425C - Configuring Windows Server 2008 Active Directory Domain Services MS-6425C - Configuring Windows Server 2008 Active Directory Domain Services Table of Contents Introduction Audience At Clinic Completion Prerequisites Microsoft Certified Professional Exams Student Materials

More information

126 SW 148 th Street Suite C-100, #105 Seattle, WA 98166 Tel: 877-795-9372 Fax: 866-417-6192 www.seattlepro.com

126 SW 148 th Street Suite C-100, #105 Seattle, WA 98166 Tel: 877-795-9372 Fax: 866-417-6192 www.seattlepro.com SharePoint 2010 Bootcamp This five-day course is designed to equip Systems Administrators, Integrators and Developers with a strong foundation for implementing solutions on Microsoft SharePoint 2010. Attendees

More information

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Five Days, Instructor-Led About this course This five-day instructor-led course provides in-depth training

More information

Implementing Project Server 2010

Implementing Project Server 2010 Implementing Project Server 2010 Course ISI-1327 4 Days Instructor-led, Hands-on Course Description This instructor-led course will provide you with the knowledge and skills to effectively install and

More information

Install Guide Housatonic Project Plan for Web. Housatonic Software - Project Plan 365 App

Install Guide Housatonic Project Plan for Web. Housatonic Software - Project Plan 365 App Install Guide Housatonic Project Plan for Web Housatonic Software - Project Plan 365 App 2014 Contents 1. Introduction... 3 2. Requirements... 4 2.1 Client-side / Workstation Requirements... 4 2.2 Server-side

More information

VMware Mirage Web Manager Guide

VMware Mirage Web Manager Guide Mirage 5.1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document,

More information

Deploying Unified Contact Center Enterprise DUCCE v10.0; 5 Days, Instructor-led

Deploying Unified Contact Center Enterprise DUCCE v10.0; 5 Days, Instructor-led Deploying Unified Contact Center Enterprise DUCCE v10.0; 5 Days, Instructor-led Course Description Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course that helps

More information

Course Outline: Introducing Cisco Voice and Unified Communications Administration

Course Outline: Introducing Cisco Voice and Unified Communications Administration Course Outline: Introducing Cisco Voice and Unified Communications Administration Learning Method: Instructor-led Classroom Learning Duration: 5.00 Day(s)/ 40 hrs Overview: Introducing Cisco Voice and

More information

This course will also teach how to create various kinds of dashboards using Reporting Services.

This course will also teach how to create various kinds of dashboards using Reporting Services. Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services Length : 3 Days (24 Hours) Language(s) : English Audience(s) : IT Professionals Level : 200 Technology : Microsoft SQL Server 2008

More information

Virtualizing Enterprise Desktops and Apps

Virtualizing Enterprise Desktops and Apps Course 20694B: Virtualizing Enterprise Desktops and Apps Page 1 of 6 Virtualizing Enterprise Desktops and Apps Course 20694B: 4 days; Instructor-Led Introduction This four-day, hands-on training course

More information

Administering the Web Server (IIS) Role of Windows Server

Administering the Web Server (IIS) Role of Windows Server Course 10972B: Administering the Web Server (IIS) Role of Windows Server Page 1 of 7 Administering the Web Server (IIS) Role of Windows Server Course 10972B: 4 days; Instructor-Led Introduction This course

More information

StruxureWare Data Center Expert 7.2.1 Release Notes

StruxureWare Data Center Expert 7.2.1 Release Notes StruxureWare Data Center Expert 7.2.1 Release Notes Table of Contents Page # Part Numbers Affected...... 1 Minimum System Requirements... 1 New Features........ 1 Issues Fixed....2 Known Issues...2 Upgrade

More information

Microsoft Exchange Server 2007, Upgrade from Exchange 2000/2003 (3938. 3938/5049/5050) Course KC3065 5 Days OVERVIEW COURSE OBJECTIVES AUDIENCE

Microsoft Exchange Server 2007, Upgrade from Exchange 2000/2003 (3938. 3938/5049/5050) Course KC3065 5 Days OVERVIEW COURSE OBJECTIVES AUDIENCE Microsoft Exchange, Upgrade from Exchange 2000/2003 COURSE OVERVIEW This instructor-led course offers Microsoft Exchange Server administrators with the skills they need to manage a Microsoft Exchange infrastructure.

More information

Synchronizer Installation

Synchronizer Installation Synchronizer Installation Synchronizer Installation Synchronizer Installation This document provides instructions for installing Synchronizer. Synchronizer performs all the administrative tasks for XenClient

More information

Implementing and Managing Windows Server 2008 Hyper-V

Implementing and Managing Windows Server 2008 Hyper-V Course 6422A: Implementing and Managing Windows Server 2008 Hyper-V Length: 3 Days Language(s): English Audience(s): IT Professionals Level: 300 Technology: Windows Server 2008 Type: Course Delivery Method:

More information

VMware Identity Manager Administration

VMware Identity Manager Administration VMware Identity Manager Administration VMware Identity Manager 2.4 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

StarTel. Course Syllabus

StarTel. Course Syllabus Course Syllabus Microsoft SoftGrid Application Virtualization Key Data Product #: FFA-00004 Course #: 5016A-EN Number of Days: Format: 4 Instructor-Led Certification Exams: None This course syllabus should

More information

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Length: 5 Days Published: June 02, 2011 Language(s): English Audience(s): IT Professionals Level: 200

More information

Managing and Maintaining a Microsoft Windows Server 2003 Environment

Managing and Maintaining a Microsoft Windows Server 2003 Environment Managing and Maintaining a Microsoft Windows Server 2003 Environment Course 2273: Five days; Blended (classroom/e-learning) Introduction Elements of this syllabus are subject to change. This course combines

More information

HPE PC120 ALM Performance Center 12.0 Essentials

HPE PC120 ALM Performance Center 12.0 Essentials HPE PC120 ALM Performance Center 12.0 Essentials Overview This five-day course introduces students to ALM Performance Center 12.0 and the Virtual User Generator (VuGen) application, which is a scripting

More information

Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led

Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led Course Description Get expert instruction and hands-on practice configuring and managing clients

More information

McAfee. b Under Self Service, click Product Documentation. d Download the model S7032 installation guide.

McAfee. b Under Self Service, click Product Documentation. d Download the model S7032 installation guide. Quick Start Guide McAfee Firewall Enterprise, Multi-Firewall Edition model S7032 This quick start guide provides high-level instructions for setting up McAfee Firewall Enterprise, Multi-Firewall Edition

More information

Designing a Microsoft SQL Server 2005 Infrastructure

Designing a Microsoft SQL Server 2005 Infrastructure Course Outline Other Information MS 2786 Days 2 Starting Time 9:00 Finish Time 4:30 Lunch & refreshments are included with this course. Designing a Microsoft SQL Server 2005 Infrastructure Introduction

More information

StruxureWare Data Center Expert 7.2.4 Release Notes

StruxureWare Data Center Expert 7.2.4 Release Notes StruxureWare Data Center Expert 7.2.4 Release Notes Table of Contents Page # Part Numbers Affected...... 1 Minimum System Requirements... 1 New Features........ 1 Issues Fixed....3 Known Issues...3 Upgrade

More information

Enterprise Manager. Version 6.2. Installation Guide

Enterprise Manager. Version 6.2. Installation Guide Enterprise Manager Version 6.2 Installation Guide Enterprise Manager 6.2 Installation Guide Document Number 680-028-014 Revision Date Description A August 2012 Initial release to support version 6.2.1

More information

SQL Server Solutions GETTING STARTED WITH. SQL Diagnostic Manager

SQL Server Solutions GETTING STARTED WITH. SQL Diagnostic Manager SQL Server Solutions GETTING STARTED WITH SQL Diagnostic Manager Purpose of this document Due to its depth and potential for customization, there are often features of SQL Diagnostic Manager that are overlooked

More information

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course Code: M6425 Vendor: Microsoft Course Overview Duration: 5 RRP: 2,025 Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Overview This five-day instructor-led course

More information

Section 1.0 Getting Started with the Vālant EMR. Contents

Section 1.0 Getting Started with the Vālant EMR. Contents Section 1.0 Getting Started with the Vālant EMR Contents Getting Started with the Valant EMR application:... 2 Hardware Requirements for the Vālant EMR:... 3 Software Requirements for the Vālant EMR:...

More information

VMware Identity Manager Administration

VMware Identity Manager Administration VMware Identity Manager Administration VMware Identity Manager 2.6 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

Symantec Control Compliance Suite 10.5.1: Reporting and Analytics ReadMe. 2013-2 Update

Symantec Control Compliance Suite 10.5.1: Reporting and Analytics ReadMe. 2013-2 Update Symantec Control Compliance Suite 10.5.1: Reporting and Analytics ReadMe 2013-2 Update Symantec Control Compliance Suite 10.5.1 - Reporting and Analytics 2013-2 Update ReadMe Legal Notice Copyright 2013

More information

Oracle WebLogic: 12c Administration

Oracle WebLogic: 12c Administration coursemonster.com/au Oracle WebLogic: 12c Administration View training dates» Overview This Oracle 12c WebLogic Administration course teaches the core skills needed to install and configure the Oracle

More information

DottsConnected SHAREPOINT 2010 ADMIN TRAINING. Exercise 1: Create Dedicated Service Accounts in Active Directory

DottsConnected SHAREPOINT 2010 ADMIN TRAINING. Exercise 1: Create Dedicated Service Accounts in Active Directory DottsConnected SHAREPOINT 2010 ADMIN TRAINING Module 1 - Getting started with SharePoint 2010 This introductory module introduces students to the fundamental terminology and architecture of SharePoint

More information

Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager. Install Guide. Idera Inc., Published: April 2013

Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager. Install Guide. Idera Inc., Published: April 2013 Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager Install Guide Idera Inc., Published: April 2013 Contents Introduction to the Idera SQL Diagnostic Manager Management

More information

vrealize Air Compliance OVA Installation and Deployment Guide

vrealize Air Compliance OVA Installation and Deployment Guide vrealize Air Compliance OVA Installation and Deployment Guide 14 July 2015 vrealize Air Compliance This document supports the version of each product listed and supports all subsequent versions until the

More information

2400 - Implementing and Managing Microsoft Exchange Server 2003

2400 - Implementing and Managing Microsoft Exchange Server 2003 2400 - Implementing and Managing Microsoft Exchange Server 2003 Introduction This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a

More information

Redtail CRM Integration. Users Guide. 2011 Cities Digital, Inc. All rights reserved. Contents i

Redtail CRM Integration. Users Guide. 2011 Cities Digital, Inc. All rights reserved. Contents i Redtail CRM Integration Users Guide 2011 Cities Digital, Inc. All rights reserved. Contents i Contents Redtail Integration with Laserfiche by Cities Digital 1 Overview... 1 Requirements 3 Minimum Server

More information

Course 55004A: Installing and Configuring System Center 2012 Operations Manager

Course 55004A: Installing and Configuring System Center 2012 Operations Manager Course 55004A: Installing and Configuring System Center 2012 Operations Manager Course Details Course Code: Duration: Notes: 55004A 5 days This course syllabus should be used to determine whether the course

More information

inforouter V8.0 Server & Client Requirements

inforouter V8.0 Server & Client Requirements inforouter V8.0 Server & Client Requirements Please review this document thoroughly before proceeding with the installation of inforouter Version 8. This document describes the minimum and recommended

More information

"Charting the Course...... to Your Success!" MOC 50290 A Understanding and Administering Windows HPC Server 2008. Course Summary

Charting the Course...... to Your Success! MOC 50290 A Understanding and Administering Windows HPC Server 2008. Course Summary Description Course Summary This course provides students with the knowledge and skills to manage and deploy Microsoft HPC Server 2008 clusters. Objectives At the end of this course, students will be Plan

More information