SQL Server Solutions GETTING STARTED WITH. SQL Diagnostic Manager

Size: px
Start display at page:

Download "SQL Server Solutions GETTING STARTED WITH. SQL Diagnostic Manager"

Transcription

1 SQL Server Solutions GETTING STARTED WITH SQL Diagnostic Manager

2 Purpose of this document Due to its depth and potential for customization, there are often features of SQL Diagnostic Manager that are overlooked during the initial trial period. This document is designed to highlight areas that may be missed or that can be modified to give you fuller control over management and reporting in your SQL Server environment. Introduction SQL Diagnostic Manager is a powerful performance monitoring and diagnostics solution that proactively alerts administrators to health, performance and availability problems within the SQL Server environment. Why use SQL Diagnostic Manager? Immediate feedback Once you add an instance, best practice performance data will be fed back in seconds Reach out to other monitoring tools Connect directly to SCOM, or use , SMTP, or SNMP for additional services Mobile management Use a web browser to stay connected, manage & collaborate with other staff members Use Diagnostic Manager as your eyes and ears Diagnostic Manager watches and alerts on your environment so you can be more efficient Granular retrospective analysis Drill in to a point-in-time snapshot and see what was causing system issues Analyze patterns of poor performance Utilize reports and past activity to iron out repetitive issues Wait Stat analysis Forensic-level investigation of query and server waits that impact overall performance Session detail analytics Find out who s blocking, locking, and causing waits as well as where they re coming from Identify the impact of slow running code Identify, group, filter, and dissect slow-running queries Immediate feedback and automated responses Alert when there are issues, as well as automate responses to common problems Historical trending and management information Use pre-built reports in console or by web via SSRS, and even add your own custom reports Flexibility Adapt Diagnostic Manager for your specific needs Customize dashboards, reports, and even choose additional areas to monitor Management segmentation Easily group and manage your large environment Manage large estates Comfortably manage in the region of 300 instances per deployment

3 System Requirements Management Console Windows XP SP2+, Windows Server 2003 SP2, Windows Server 2008 SP1+, Windows Vista SP1+, Windows 7, Windows 2008 R2, Windows 8 & 8.1, Windows 2012.Net 4.0+ and MDAC 2.8 Monitor resolution of 1280x800 with small text resolution. Web Console Windows XP SP2+, Windows Server 2003 SP2, Windows Server 2008 SP1+, Windows Vista SP1+, Windows 7, Windows 2008 R2, Windows 8 & 8.1, Windows 2012.Net 4.0 Browsers: Internet Explorer IE 9.x+, Chrome, Firefox. Services and Data Repository Windows 2000 SP4, Windows XP SP2+, Windows Server 2003 SP2, Windows Server 2008 SP1+, Windows Vista SP1+, Windows 7, Windows 2008 R2, Windows 8 & 8.1, Windows 2012.Net 2.0 SP2+ and MDAC 2.8 Repository: SQL Server 2005 SP1+, SQL Server 2008, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014 Supported Monitored SQL servers SQL Server 2000 SP4, SQL Server 2005 SP1+, SQL Server 2008 SP1, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, SQL Express (2005+) SQL diagnostic manager does not install any components, DLLs, scripts, stored procedures or tables on the SQL Server instances being monitored. Mobile Requirements Services and Web Server OS: Windows Server 2003 SP2, Windows XP SP2+, Windows Server 2008 RTM+, Windows Vista SP1+, Windows 7, Windows Server 2008 R2, Windows 8 & 8.1..Net Framework:.Net 4.0 Repository: SQL Server 2005 SP1+, SQL Server 2008, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014 Web Server: IIS 7.2+ Mobile and Desktop Devices Mobile device: Android v2.1+, ios v3.2+, RIM v6.0+, Windows Phone 7+ Desktop Browsers: IE 9.x+, Chrome, Firefox Permissions The SQL DM Mobile & Newsfeed Service account requires the following permissions. By default, setup program assigns the Local System account to the SQL DM Mobile & Newsfeed Service. During install, you can enter credentials for a Windows user account or SQL Server login. PERMISSION Log on as Service Read and write privileges on the SQL DM Mobile Repository database SQL Server Privileges WHY IT S REQUIRED Allows the SQL DM Mobile & Newsfeed Service account to run as a service. Allows the SQL DM Mobile & Newsfeed Service to receive and maintain performance and configuration data in the SQL DM Mobile Repository. Either a Windows user account or SQL Server login that includes System Administrator privileges on the monitored SQL Server instances.

4 Port Requirements By default, the SQL DM Mobile components use the following ports. PORT # WHERE WHAT USES IT WHY 25 Mail Server SQL DM Mobile & Newsfeed Service 80 Web Server hosting the SQL DM Mobile Web site SQL DM Mobile Web application 135 Monitored instance Collection Service Gather WMI data 5166 & 5167 Computer running the SQL DM services SQL DM services Allows the SQL DM Mobile & Newsfeed Service to send notification s. Allows access to the SQL DM Mobile screens via a mobile device inside or outside your corporate firewall. By default, IIS uses port 80 for the local virtual directory, so check your Web Server settings to pick an appropriate port for SQL DM Mobile. You can specify a different port during install, or later when you need to change this configuration. Allow communications between SQL DM and the Idera Newsfeed Platform for signup and login authentication Computer running the SQL DM Mobile & Newsfeed Service SQL DM Mobile & Newsfeed Service Allows communications between the Idera Newsfeed and SQL DM for server status updates. Architecture SQL DM consists of a light, unobtrusive architecture that easily runs in your SQL Server environment with minimal configuration. All SQL DM components run outside and separate from SQL Server processes and nothing is installed on the instances we monitor. 1. SQL DM Console The SQL DM Console retrieves historical information directly from the SQL DM Repository. All real-time requests use the SQL DM services to poll the monitored SQL Server. 2. SQL DM Services SQL DM has three centralized services: the Management Service, the Collection Service, and the Predictive Service. These three services reside on the same computer. 3. SQL DM Repository The SQL DM Repository is a centralized SQL Server database that stores collected metrics on a scheduled basis, historical data, and alerts information. The SQL DM Repository also stores configuration information, such as the credentials used to monitor a registered SQL Server instance.

5 SQL Diagnostic Manager s Capabilities When a monitored instance is added to the SQL Diagnostic Manager, key performance metrics will be polled in order to start identifying which areas of your estate need attention the soonest. Within seconds you can be made aware of areas of your environment causing you pain: areas you may not have even known where connected to issues you have experienced. Register a SQL Server instance: To add an instance, you can click File > Manage Servers and follow the instructions in the wizard as shown below. Information will begin to be fed back in almost real time and alert to Microsoft best practices and standards. The speed at which data is returned can be set in the Tools > Console options. Connect to Other Monitoring Tools Diagnostic Manager has the scope to interact with multiple other management tools and to provide our in-depth granular diagnostic information to generic management tools currently on the market. Out of the box, we have a direct link-in to Systems Center Operations Manager (SCOM) via a management pack we provide with the tool download. This extends management information from Diagnostic Manager to a new custom node within SCOM. There is also the usage of SNMP traps and writing to Windows event logs for tools such as Nagios to collect and interpret directly, as well as SMTP for direct communication for internal ticket and fault tracking applications. s can be sent directly to workflow engines for intelligent routing and automated interaction.

6 Mobile Management SQL DM Mobile is a Web-based application that includes the Idera Newsfeed technology and several dashboard views that define your server health and expose critical alerts. You can access the SQL DM Mobile Web site from most smartphones and mobile devices and use it for general management information and internal collaboration. It also includes the administrative powers to kill blocked sessions, restart agent jobs, and run free-form SQL scripts to assist with any issues while you re away from your desk or out of the office.

7 Use Diagnostic Manager as Your Eyes & Ears SQL DM allows you to configure alerts to inform and warn you about impending issues within your SQL Server instances. You can view these alerts using the SQL DM Console, the Idera Newsfeed, or SQL DM Mobile. When an alert threshold is reached, SQL DM can: Send an notification Pop up an alert message from your Windows taskbar Write an event to the Windows Event log Generate an event on the Timeline Send the alert message to the Idera Newsfeed Action Provider, which publishes the alert message as a status update on the server wall in the Idera Newsfeed interface and in the Active Alerts view in SQL DM Mobile Alert configuration can be set per instance, but you also have the ability to configure a template that can be applied to multiple instances in bulk. Values related to the metric we have selected. There are multiple ways we can stipulate the conditions, depending on the metrics we select. List of metrics we can alert on. Checking or unchecking them will decide if they are active Additional options we can apply to alerts, including filtering & alert suppression.

8 A slider gives a graphical representation of when we alert on a metric, as well as a baseline (hatched bar below slider) to indicate the average performance range of a metric. Note: Custom metrics can be added to the system in the form of system counters or SQL script. This allows the extension of Diagnostic Manager s functionality, ensuring you have the ability to monitor, alert on, and manage all areas of your environment that are important to you. Granular Retrospective Analysis Diagnostic Manager will periodically take a snapshot of the collected information and store it in your repository database. You can then later refer to this information for the benefit of retrospective diagnostics. A classic example of this hearing from a user that the system was slow for a while yesterday but resolved itself so they didn t want to bother you. Using the facilities shown below will assist in resolving those phantom levels of rogue utilization. Then, select the snapshot frequency (among others) in the General options We can get to the properties of an instance by right clicking on it.

9 Show the history browser by clicking here Selecting a date from the calendar will show all snapshots for that day listed below. A snapshot can in turn be selected to freeze the console as of that point in time. Note: Once a snapshot is selected, the console will display the data as of that time. Meaning, you can select other tabs and view data from all over the tool to correlate issues and fully diagnose problems that have passed. Analyze Alert Patterns of Poor Performance Outside of historical snapshots, we can choose to locate alerts that were generated over a period of time with the added benefit of being able to group or filter the results. This is really useful in quickly identifying and triaging alerts and issues before they have the chance to escalate, as well as, of course, pinpointing groups of alerts that happen over a period of time. Results can be grouped or filtered. Choose to show all current active alerts, grouped or filtered. Or alternatively choose a timeframe for issue analysis.

10 Note: Right-clicking on a historical event allows you to jump directly to the correct snapshot and show the details in the console Wait Stat Analysis The Query Waits view displays the queries on your SQL Server instance with the longest wait times. By default, the chart at the bottom of the view displays the query waits over time and allows you to further investigate based on Statements, Applications, Databases, Clients, Sessions, and Users. By analyzing these waits, you can better determine where your biggest bottlenecks are occurring and what changes could potentially have the biggest performance boost on your SQL Server instance. Note: Using the history browser as shown above, in conjunction with wait stats, allows for a very granular level of root-cause analysis when identifying performance bottlenecks in the past. To utilize query waits, you must first enable the feature in the configuration Different tabs can be selected to identify types, origin of and also instigators of query based waits. We re looking at query waits over time in this example, which displays a timeline on the x axis and the duration in milliseconds on the y axis. As an example we have selected the user tab to show all users that created waits in this timeframe, giving an insight into which accounts, including application service accounts, that could be adding otherwise unnoticed weight to the system.

11 Waits can also be shown by duration, and where we see hyperlinks, such as the session id below, we can click to filter on those parameters. Session Detail Analytics The Sessions Details view provides an in-depth analysis of sessions running on your monitored SQL Server instance. You can view a wide range of information from performance details to open transactions and configured options. You can also track process activity at the statement level. Individual sessions appear in the top portion of the window. Right-click any session in the list to view locks, show your query history, trace the session, kill the session, print the associated statistics, or export statistics to Excel. Note: Use session detail to cross-reference information gathered from the query waits to build full and forensic picture of root cause analysis. Details can be grouped by column heading to help identify activity. Enable here and drag a column heading to the grouping panel below

12 Identify the Impact of Slow-Running Code We can use SQL Diagnostic Manager to assist in identifying slow-running code: one of the main reasons for performance bottlenecks in SQL Server. The Query Monitor is a standard SQL Server trace that collects all the events that occur on your SQL Server instance over a period of time. You can enable this option if you experience query timeouts or other performance issues. The Query Monitor window allows you to enable or disable the Query Monitor. If you enable the Query Monitor, you can select the settings that are used. The Query Monitor can be enabled automatically by using an alert action, meaning you don t have to utilize it all the time only for the periods you need it. Note: Poorly performing code can be assessed by SQL Doctor (a separate Idera tool,) which can give best practice analysis and optimization advice to reduce the transaction times as well as offer index and search optimization settings. Filters can be applied to refine the results to a specific area such as a slow application Query monitor and its associated thresholds can be enabled here Detail can be drilled to show the content of any slow running code

13 Immediate Feedback & Automated Responses SQL Diagnostic Manager allows you to not only be informed very quickly to issues of health and performance, but also implement steps to automatically minimize and resolve issues and problems it finds. Within the Tools > Alert actions and responses option, we will find a list of current rules used to assist in the management of our estate. New rules can be added and modified at any time and allow for unparalleled extension of your eyes and ears. This rule is monitoring all of my production servers and running a script to re-index when the severity is in a critical condition (based on the metric we collect) and also send me an to tell me it s happened.

14 Select the conditions, including filters to apply alerts to only certain metrics, instances, tag groups and time frames Apply actions to take place, such as run a script, job, send an and log to various locations via multiple protocols Refine the actions and selections made previously such as dictate the metric severity ensuring you can have multiple levels of response based on issue Multiple alerts can be generated for different levels of severity, metric, and time frame. Even custom counters (which we ll discuss later) can be alerted and reported on, meaning the breadth of alerting and management capabilities is limitless.

15 Historical Trending & Management Information In-console reports The Reports view lets you to create reports that allow you to analyze current and historical performance and statistical data. SQL DM provides three types of comprehensive reports: Monitor, Analyze, and Plan, along with the ability to create custom reports. URL-Based Reports (via SSRS) In addition to the included reports, SQL DM also allows you to generate reports using Microsoft Reporting Services. Microsoft Reporting Services allows you to build powerful custom reports to deploy for a comprehensive auditing solution.

16 Adapt DM for your specific needs Custom counters SQL Diagnostic Manager, by default, displays a wide variety of the most common SQL Server and Operating System performance metrics. In addition to providing these common metrics, custom counters provide the ability to add additional performance metrics to the SQL DM console to be used for historical trending, on-demand monitoring, and schedule refresh alerting. Show what you want in the user interface The Dashboard view is customizable per monitored SQL Server instance by allowing you to select the panels that you deem to be the most important to display in each instance. You can customize your Dashboard view for the selected SQL Server instance or as the default for all SQL Server instances added to SQL DM.

17 Build your own reports The Custom Reports wizard allows you to create or edit custom reports. Custom Reports can include any metric collected by SQL Diagnostic Manager, including custom counters. This wizard allows you to choose the counters you want to include in your report, order the way the metrics appear, and specify the aggregation method used on each of your metrics. Management Segmentation After an instance has been tagged, it belongs to a group, as shown below. Selecting that group displays all members in a dashboard-style view that can be used to monitor and segment departments, locations, versions and for each thumbnail in the list, the display can be changed to show an overall view or details specific to any of the key performance indicators. Tag groups can be selected to give a dashboard view for a certain department, customer or location

18 Managing Large Estates Idera SQL Diagnostic Manager can comfortably manage about three hundred instances, each of which can in turn have its own management requirements. The first step we re going to look at is the Tagging facility. Instances can have one or more text-based labels applied to it to ensure ease of management for reporting and user management, as well as for creating an additional dashboard for each department, geographical location, and hosted customer to name just a few. To access the instance properties, right-click the name in the navigation pane on the left and select properties Text based tags can be added to group instances. Each instance can belong to multiple tag groups

SQL Server Solutions GETTING STARTED WITH. SQL Defrag Manager

SQL Server Solutions GETTING STARTED WITH. SQL Defrag Manager SQL Server Solutions GETTING STARTED WITH SQL Defrag Manager Purpose of this document Due to its depth and potential for customization, there are often parts of Idera SQL Defrag Manager that are overlooked

More information

SolarWinds Network Performance Monitor powerful network fault & availabilty management

SolarWinds Network Performance Monitor powerful network fault & availabilty management SolarWinds Network Performance Monitor powerful network fault & availabilty management Fully Functional for 30 Days SolarWinds Network Performance Monitor (NPM) is powerful and affordable network monitoring

More information

Server & Application Monitor

Server & Application Monitor Server & Application Monitor agentless application & server monitoring SolarWinds Server & Application Monitor provides predictive insight to pinpoint app performance issues. This product contains a rich

More information

There are numerous ways to access monitors:

There are numerous ways to access monitors: Remote Monitors REMOTE MONITORS... 1 Overview... 1 Accessing Monitors... 1 Creating Monitors... 2 Monitor Wizard Options... 11 Editing the Monitor Configuration... 14 Status... 15 Location... 17 Alerting...

More information

SolarWinds Network Performance Monitor

SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor powerful network fault & availabilty management Fully Functional for 30 Days SolarWinds Network Performance Monitor (NPM) makes it easy to quickly detect, diagnose,

More information

Citrix EdgeSight User s Guide. Citrix EdgeSight for Endpoints 5.4 Citrix EdgeSight for XenApp 5.4

Citrix EdgeSight User s Guide. Citrix EdgeSight for Endpoints 5.4 Citrix EdgeSight for XenApp 5.4 Citrix EdgeSight User s Guide Citrix EdgeSight for Endpoints 5.4 Citrix EdgeSight for XenApp 5.4 Copyright and Trademark Notice Use of the product documented in this guide is subject to your prior acceptance

More information

Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager. Install Guide. Idera Inc., Published: April 2013

Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager. Install Guide. Idera Inc., Published: April 2013 Idera SQL Diagnostic Manager Management Pack Guide for System Center Operations Manager Install Guide Idera Inc., Published: April 2013 Contents Introduction to the Idera SQL Diagnostic Manager Management

More information

Chapter 3 Application Monitors

Chapter 3 Application Monitors Chapter 3 Application Monitors AppMetrics utilizes application monitors to organize data collection and analysis per application server. An application monitor is defined on the AppMetrics manager computer

More information

Netwrix Auditor for SQL Server

Netwrix Auditor for SQL Server Netwrix Auditor for SQL Server Quick-Start Guide Version: 7.1 10/26/2015 Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment from

More information

Minder Network Performance Monitoring

Minder Network Performance Monitoring Minder Network Performance Monitoring Monitor everything about your Network performance Discover, visualize and monitor your complete IT Infrastructure in less than an hour. Mindarray s Minder is a powerful

More information

Velocity Web Services Client 1.0 Installation Guide and Release Notes

Velocity Web Services Client 1.0 Installation Guide and Release Notes Velocity Web Services Client 1.0 Installation Guide and Release Notes Copyright 2014-2015, Identiv. Last updated June 24, 2015. Overview This document provides the only information about version 1.0 of

More information

SolarWinds Network Performance Monitor

SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor powerful network fault & availabilty management Fully Functional for 30 Days SolarWinds Network Performance Monitor (NPM) makes it easy to quickly detect, diagnose,

More information

Diagnostic Manager. User Guide. Publication Date: September 04, 2015

Diagnostic Manager. User Guide. Publication Date: September 04, 2015 Diagnostic Manager Publication Date: September 04, 2015 All Rights Reserved. This software is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this software,

More information

Netwrix Auditor for Active Directory

Netwrix Auditor for Active Directory Netwrix Auditor for Active Directory Quick-Start Guide Version: 7.1 10/26/2015 Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment

More information

NETWRIX USER ACTIVITY VIDEO REPORTER

NETWRIX USER ACTIVITY VIDEO REPORTER NETWRIX USER ACTIVITY VIDEO REPORTER ADMINISTRATOR S GUIDE Product Version: 1.0 January 2013. Legal Notice The information in this publication is furnished for information use only, and does not constitute

More information

NETWRIX FILE SERVER CHANGE REPORTER

NETWRIX FILE SERVER CHANGE REPORTER NETWRIX FILE SERVER CHANGE REPORTER ADMINISTRATOR S GUIDE Product Version: 3.3 April/2012. Legal Notice The information in this publication is furnished for information use only, and does not constitute

More information

Netwrix Auditor for Windows Server

Netwrix Auditor for Windows Server Netwrix Auditor for Windows Server Quick-Start Guide Version: 7.0 7/7/2015 Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment from

More information

SOLARWINDS NETWORK PERFORMANCE MONITOR

SOLARWINDS NETWORK PERFORMANCE MONITOR DATASHEET SOLARWINDS NETWORK PERFORMANCE MONITOR Fault, Availability, Performance, and Deep Packet Inspection SolarWinds Network Performance Monitor (NPM) is powerful and affordable network monitoring

More information

Administrators Help Manual

Administrators Help Manual Administrators Help Manual Lepide Active Directory Self Service Lepide Software Private Limited Page 1 Administrators Help Manual for Active Directory Self-Service Lepide Active Directory Self Service

More information

ManageEngine Exchange Reporter Plus :: Help Documentation WELCOME TO EXCHANGE REPORTER PLUS... 4 GETTING STARTED... 7 DASHBOARD VIEW...

ManageEngine Exchange Reporter Plus :: Help Documentation WELCOME TO EXCHANGE REPORTER PLUS... 4 GETTING STARTED... 7 DASHBOARD VIEW... TABLE OF CONTENTS WELCOME TO EXCHANGE REPORTER PLUS... 4 CONTACT ZOHO CORP.... 5 GETTING STARTED... 7 SYSTEM REQUIREMENTS... 8 INSTALLATION OF EXCHANGE REPORTER PLUS... 9 HOW EXCHANGE REPORTER PLUS WORKS...

More information

Advanced Event Viewer Manual

Advanced Event Viewer Manual Advanced Event Viewer Manual Document version: 2.2944.01 Download Advanced Event Viewer at: http://www.advancedeventviewer.com Page 1 Introduction Advanced Event Viewer is an award winning application

More information

BlackBerry Enterprise Server for Microsoft Exchange Version: 5.0 Service Pack: 2. Feature and Technical Overview

BlackBerry Enterprise Server for Microsoft Exchange Version: 5.0 Service Pack: 2. Feature and Technical Overview BlackBerry Enterprise Server for Microsoft Exchange Version: 5.0 Service Pack: 2 Feature and Technical Overview Published: 2010-06-16 SWDT305802-1108946-0615123042-001 Contents 1 Overview: BlackBerry Enterprise

More information

NetCrunch 6. AdRem. Network Monitoring Server. Document. Monitor. Manage

NetCrunch 6. AdRem. Network Monitoring Server. Document. Monitor. Manage AdRem NetCrunch 6 Network Monitoring Server With NetCrunch, you always know exactly what is happening with your critical applications, servers, and devices. Document Explore physical and logical network

More information

Audit Management Reference

Audit Management Reference www.novell.com/documentation Audit Management Reference ZENworks 11 Support Pack 3 February 2014 Legal Notices Novell, Inc., makes no representations or warranties with respect to the contents or use of

More information

Using Application Insights to Monitor your Applications

Using Application Insights to Monitor your Applications Using Application Insights to Monitor your Applications Overview In this lab, you will learn how to add Application Insights to a web application in order to better detect issues, solve problems, and continuously

More information

NetWrix SQL Server Change Reporter

NetWrix SQL Server Change Reporter NetWrix SQL Server Change Reporter Version 2.2 Administrator Guide Contents NetWrix SQL Server Change Reporter Administrator Guide 1. INTRODUCTION... 3 1.1 KEY FEATURES... 3 1.2 LICENSING... 4 1.3 HOW

More information

A FAULT MANAGEMENT WHITEPAPER

A FAULT MANAGEMENT WHITEPAPER ManageEngine OpManager A FAULT MANAGEMENT WHITEPAPER Fault Management Perception The common perception of fault management is identifying all the events. This, however, is not true. There is more to it

More information

NetWrix Server Configuration Monitor

NetWrix Server Configuration Monitor NetWrix Server Configuration Monitor Version 2.2 Quick Start Guide Contents NetWrix Server Configuration Monitor Quick Start Guide 1. INTRODUCTION... 3 1.1 KEY FEATURES... 3 1.2 LICENSING... 4 1.3 HOW

More information

Dell SupportAssist Version 2.0 for Dell OpenManage Essentials Quick Start Guide

Dell SupportAssist Version 2.0 for Dell OpenManage Essentials Quick Start Guide Dell SupportAssist Version 2.0 for Dell OpenManage Essentials Quick Start Guide Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer.

More information

Live Maps. for System Center Operations Manager 2007 R2 v6.2.1. Installation Guide

Live Maps. for System Center Operations Manager 2007 R2 v6.2.1. Installation Guide Live Maps for System Center Operations Manager 2007 R2 v6.2.1 Installation Guide CONTENTS Contents... 2 Introduction... 4 About This Guide... 4 Supported Products... 4 Understanding Live Maps... 4 Live

More information

Load and Performance Load Testing. RadView Software October 2015 www.radview.com

Load and Performance Load Testing. RadView Software October 2015 www.radview.com Load and Performance Load Testing RadView Software October 2015 www.radview.com Contents Introduction... 3 Key Components and Architecture... 4 Creating Load Tests... 5 Mobile Load Testing... 9 Test Execution...

More information

Incident Management Edition

Incident Management Edition Incident Management Edition isupport - Overview isupport helps you to perform functions such as creating and managing incidents, entering and searching for knowledge entries and FAQs, tracking assets,

More information

Server Manager Performance Monitor. Server Manager Diagnostics Page. . Information. . Audit Success. . Audit Failure

Server Manager Performance Monitor. Server Manager Diagnostics Page. . Information. . Audit Success. . Audit Failure Server Manager Diagnostics Page 653. Information. Audit Success. Audit Failure The view shows the total number of events in the last hour, 24 hours, 7 days, and the total. Each of these nodes can be expanded

More information

NetWrix File Server Change Reporter. Quick Start Guide

NetWrix File Server Change Reporter. Quick Start Guide NetWrix File Server Change Reporter Quick Start Guide Introduction... 3 Product Features... 3 Licensing... 3 How It Works... 4 Getting Started... 5 System Requirements... 5 Setup... 5 Additional Considerations...

More information

Smart Business Architecture for Midsize Networks Network Management Deployment Guide

Smart Business Architecture for Midsize Networks Network Management Deployment Guide Smart Business Architecture for Midsize Networks Network Management Deployment Guide Introduction: Smart Business Architecture for Mid-sized Networks, Network Management Deployment Guide With the Smart

More information

Server Monitoring: Centralize and Win

Server Monitoring: Centralize and Win Server Monitoring: Centralize and Win Table of Contents Introduction 2 Event & Performance Management 2 Troubleshooting 3 Health Reporting & Notification 3 Security Posture & Compliance Fulfillment 4 TNT

More information

WEB HELP DESK GETTING STARTED GUIDE

WEB HELP DESK GETTING STARTED GUIDE WEB HELP DESK GETTING STARTED GUIDE TABLE OF CONTENTS Install Web Help Desk (Windows)..... 3 Set Up Technician & Client Accounts 6 Configuring Ticket. 9 Configuring IT Asset..... 13 Useful Links 15 Use

More information

Violin Symphony Abstract

Violin Symphony Abstract Violin Symphony Abstract This white paper illustrates how Violin Symphony provides a simple, unified experience for managing multiple Violin Memory Arrays. Symphony facilitates scale-out deployment of

More information

SysPatrol - Server Security Monitor

SysPatrol - Server Security Monitor SysPatrol Server Security Monitor User Manual Version 2.2 Sep 2013 www.flexense.com www.syspatrol.com 1 Product Overview SysPatrol is a server security monitoring solution allowing one to monitor one or

More information

Sage HRMS 2014 Sage Employee Self Service Tech Installation Guide for Windows 2003, 2008, and 2012. October 2013

Sage HRMS 2014 Sage Employee Self Service Tech Installation Guide for Windows 2003, 2008, and 2012. October 2013 Sage HRMS 2014 Sage Employee Self Service Tech Installation Guide for Windows 2003, 2008, and 2012 October 2013 This is a publication of Sage Software, Inc. Document version: October 17, 2013 Copyright

More information

Features Overview Guide About new features in WhatsUp Gold v12

Features Overview Guide About new features in WhatsUp Gold v12 Features Overview Guide About new features in WhatsUp Gold v12 Contents CHAPTER 1 Learning about new features in Ipswitch WhatsUp Gold v12 Welcome to WhatsUp Gold... 1 What's new in WhatsUp Gold v12...

More information

Service Desk Edition

Service Desk Edition Service Desk Edition isupport - Overview isupport helps you to perform functions such as creating and managing incidents, entering and searching for knowledge entries and FAQs, tracking assets, customers,

More information

Network Management and Monitoring Software

Network Management and Monitoring Software Page 1 of 7 Network Management and Monitoring Software Many products on the market today provide analytical information to those who are responsible for the management of networked systems or what the

More information

NetWrix SQL Server Change Reporter

NetWrix SQL Server Change Reporter NetWrix SQL Server Change Reporter Version 2.2 Enterprise Edition Quick Start Guide Contents NetWrix SQL Server Change Reporter Enterprise Edition Quick Start Guide 1. INTRODUCTION... 3 1.1 KEY FEATURES...

More information

SQL Server Solutions GETTING STARTED WITH. SQL Safe Backup

SQL Server Solutions GETTING STARTED WITH. SQL Safe Backup SQL Server Solutions GETTING STARTED WITH SQL Safe Backup Purpose of this document Due to its depth and potential for customization, there are often parts of SQL Safe Backup that are overlooked during

More information

Installation Guide. Live Maps 7.4 for System Center 2012

Installation Guide. Live Maps 7.4 for System Center 2012 Installation Guide Live Maps 7.4 for System Center 2012 1 Introduction... 4 1.1 1.2 About This Guide... 4 Supported Products... 4 1.3 1.4 Related Documents... 4 Understanding Live Maps... 4 1.5 Upgrade

More information

The Complete Performance Solution for Microsoft SQL Server

The Complete Performance Solution for Microsoft SQL Server The Complete Performance Solution for Microsoft SQL Server Powerful SSAS Performance Dashboard Innovative Workload and Bottleneck Profiling Capture of all Heavy MDX, XMLA and DMX Aggregation, Partition,

More information

Metalogix SharePoint Backup. Advanced Installation Guide. Publication Date: August 24, 2015

Metalogix SharePoint Backup. Advanced Installation Guide. Publication Date: August 24, 2015 Metalogix SharePoint Backup Publication Date: August 24, 2015 All Rights Reserved. This software is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this

More information

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED.

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED. Installation Guide Lenel OnGuard 2009 Installation Guide, product version 6.3. This guide is item number DOC-110, revision 1.038, May 2009 Copyright 1992-2009 Lenel Systems International, Inc. Information

More information

ENC Enterprise Network Center. Intuitive, Real-time Monitoring and Management of Distributed Devices. Benefits. Access anytime, anywhere

ENC Enterprise Network Center. Intuitive, Real-time Monitoring and Management of Distributed Devices. Benefits. Access anytime, anywhere Scalability management up to 2,000 devices Network and device auto-discovery Firmware upgrade/backup and device configurations Performance alerts and monitoring ZyXEL switch specialized in RMON management

More information

Kaseya Server Instal ation User Guide June 6, 2008

Kaseya Server Instal ation User Guide June 6, 2008 Kaseya Server Installation User Guide June 6, 2008 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's

More information

NMS300 Network Management System

NMS300 Network Management System NMS300 Network Management System User Manual June 2013 202-11289-01 350 East Plumeria Drive San Jose, CA 95134 USA Support Thank you for purchasing this NETGEAR product. After installing your device, locate

More information

HP LeftHand SAN Solutions

HP LeftHand SAN Solutions HP LeftHand SAN Solutions Support Document Applications Notes Best Practices for Using SolarWinds' ORION to Monitor SANiQ Performance Legal Notices Warranty The only warranties for HP products and services

More information

NETWRIX ACCOUNT LOCKOUT EXAMINER

NETWRIX ACCOUNT LOCKOUT EXAMINER NETWRIX ACCOUNT LOCKOUT EXAMINER ADMINISTRATOR S GUIDE Product Version: 4.1 July 2014. Legal Notice The information in this publication is furnished for information use only, and does not constitute a

More information

XIA Configuration Server

XIA Configuration Server XIA Configuration Server XIA Configuration Server v7 Installation Quick Start Guide Monday, 05 January 2015 1 P a g e X I A C o n f i g u r a t i o n S e r v e r Contents Requirements... 3 XIA Configuration

More information

7.5 7.5. Spotlight on Messaging. Evaluator s Guide

7.5 7.5. Spotlight on Messaging. Evaluator s Guide 7.5 Spotlight on Messaging 7.5 Evaluator s Guide 2010 Quest Software, Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide

More information

NetWrix Account Lockout Examiner Version 4.0 Administrator Guide

NetWrix Account Lockout Examiner Version 4.0 Administrator Guide NetWrix Account Lockout Examiner Version 4.0 Administrator Guide Table of Contents Concepts... 1 Product Architecture... 1 Product Settings... 2 List of Managed Domains and Domain Controllers... 2 Email

More information

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream User Manual Onsight Management Suite Version 5.1 Another Innovation by Librestream Doc #: 400075-06 May 2012 Information in this document is subject to change without notice. Reproduction in any manner

More information

Dell Active Administrator 8.0

Dell Active Administrator 8.0 What s new in Dell Active Administrator 8.0 January 2016 Dell Active Administrator 8.0 is the upcoming release of Dell Software's complete solution for managing Microsoft Active Directory security auditing,

More information

MultiSite Manager. User Guide

MultiSite Manager. User Guide MultiSite Manager User Guide Contents 1. Getting Started... 2 Opening the MultiSite Manager... 2 Navigating MultiSite Manager... 2 2. The All Sites tabs... 3 All Sites... 3 Reports... 4 Licenses... 5 3.

More information

Spector 360 Deployment Guide. Version 7.3 January 3, 2012

Spector 360 Deployment Guide. Version 7.3 January 3, 2012 Spector 360 Deployment Guide Version 7.3 January 3, 2012 Table of Contents Deploy to All Computers... 48 Step 1: Deploy the Servers... 5 Recorder Requirements... 52 Requirements... 5 Control Center Server

More information

NetWrix Exchange Change Reporter

NetWrix Exchange Change Reporter NetWrix Exchange Change Reporter Version 7 Administrator s Guide Contents NetWrix Exchange Change Reporter Administrator s Guide 1. INTRODUCTION... 4 1.1 KEY FEATURES... 5 1.2 LICENSING... 6 1.3 HOW IT

More information

NetIQ. How to guides: AppManager v7.04 Initial Setup for a trial. Haf Saba Attachmate NetIQ. Prepared by. Haf Saba. Senior Technical Consultant

NetIQ. How to guides: AppManager v7.04 Initial Setup for a trial. Haf Saba Attachmate NetIQ. Prepared by. Haf Saba. Senior Technical Consultant How to guides: AppManager v7.04 Initial Setup for a trial By NetIQ Prepared by Haf Saba Senior Technical Consultant Asia Pacific 1 Executive Summary This document will walk you through an initial setup

More information

ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011

ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011 ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011 Disclaimer This presentation outlines our general product direction

More information

NETWRIX EVENT LOG MANAGER

NETWRIX EVENT LOG MANAGER NETWRIX EVENT LOG MANAGER QUICK-START GUIDE FOR THE ENTERPRISE EDITION Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not

More information

GETTING STARTED GUIDE. FileAudit VERSION. www.isdecisions.com

GETTING STARTED GUIDE. FileAudit VERSION. www.isdecisions.com GETTING STARTED GUIDE FileAudit 5 VERSION www.isdecisions.com Introduction FileAudit monitors access or access attempts to sensitive files and folders on Microsoft Windows servers. FileAudit allows you

More information

Desktop Surveillance Help

Desktop Surveillance Help Desktop Surveillance Help Table of Contents About... 9 What s New... 10 System Requirements... 11 Updating from Desktop Surveillance 2.6 to Desktop Surveillance 3.2... 13 Program Structure... 14 Getting

More information

NetWrix SQL Server Change Reporter. Quick Start Guide

NetWrix SQL Server Change Reporter. Quick Start Guide NetWrix SQL Server Change Reporter Quick Start Guide NetWrix SQL Server Change Reporter Quick Start Guide Contents Introduction...3 Product Features...3 Licensing...4 How It Works...5 Getting Started...6

More information

FAQ: Understanding BlackBerry Enterprise Server Debug Logs

FAQ: Understanding BlackBerry Enterprise Server Debug Logs FAQ: Understanding BlackBerry Enterprise Server Debug Logs When attempting to solve an issue with a BlackBerry user s calendar, what should I be looking for after I search the BlackBerry Enterprise Server

More information

Windows PCs & Servers are often the life-blood of your IT investment. Monitoring them is key, especially in today s 24 hour world!

Windows PCs & Servers are often the life-blood of your IT investment. Monitoring them is key, especially in today s 24 hour world! + Welcome to The Sentry-go Monitoring System v6 Monitoring made quick & easy! Be Proactive, Not Reactive! 3Ds (UK) Limited http://www.sentry-go.com Welcome to Sentry-go Sentry-go is a quick & easy to use

More information

LifeCyclePlus Version 1

LifeCyclePlus Version 1 LifeCyclePlus Version 1 Last updated: 2014-04-25 Information in this document is subject to change without notice. Companies, names and data used in examples herein are fictitious unless otherwise noted.

More information

Quick Start Guide. Ignite for SQL Server. www.confio.com. Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 866.CONFIO.

Quick Start Guide. Ignite for SQL Server. www.confio.com. Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 866.CONFIO. Quick Start Guide Ignite for SQL Server 4772 Walnut Street, Suite 100 Boulder, CO 80301 866.CONFIO.1 www.confio.com Introduction Confio Ignite gives DBAs the ability to quickly answer critical performance

More information

AVG Business SSO Partner Getting Started Guide

AVG Business SSO Partner Getting Started Guide AVG Business SSO Partner Getting Started Guide Table of Contents Overview... 2 Getting Started... 3 Web and OS requirements... 3 Supported web and device browsers... 3 Initial Login... 4 Navigation in

More information

Dell InTrust 11.0. Real-Time Monitoring Guide

Dell InTrust 11.0. Real-Time Monitoring Guide Dell InTrust 11.0 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure

More information

HelpSystems Web Server User Guide

HelpSystems Web Server User Guide HelpSystems Web Server User Guide Copyright Copyright HelpSystems, LLC. Robot is a division of HelpSystems. HelpSystems Web Server, OPAL, OPerator Assistance Language, Robot ALERT, Robot AUTOTUNE, Robot

More information

Call Management. V6 User Guide

Call Management. V6 User Guide Call Management V6 User Guide 1 Page Overview 3 Call Management 3 My Reports Dashboard 4 Standard Widgets 5 Custom Widgets 6 Call Recordings 6-7 Reports Catalogue 7 Time Interval Reports 7 Extension Reports

More information

White Paper. The Ten Features Your Web Application Monitoring Software Must Have. Executive Summary

White Paper. The Ten Features Your Web Application Monitoring Software Must Have. Executive Summary White Paper The Ten Features Your Web Application Monitoring Software Must Have Executive Summary It s hard to find an important business application that doesn t have a web-based version available and

More information

RTI v3.3 Lightweight Deep Diagnostics for LoadRunner

RTI v3.3 Lightweight Deep Diagnostics for LoadRunner RTI v3.3 Lightweight Deep Diagnostics for LoadRunner Monitoring Performance of LoadRunner Transactions End-to-End This quick start guide is intended to get you up-and-running quickly analyzing Web Performance

More information

Installation Guide For Exchange Reporter Plus

Installation Guide For Exchange Reporter Plus Installation Guide For Exchange Reporter Plus Zoho Corp. 1 Table of Contents Contact ZOHO Corp.... 4 Contact ZOHO Corp.... 4 Technical Support... 4 Getting Started... 5 System Requirements... 5 Hardware

More information

XpoLog Center Suite Log Management & Analysis platform

XpoLog Center Suite Log Management & Analysis platform XpoLog Center Suite Log Management & Analysis platform Summary: 1. End to End data management collects and indexes data in any format from any machine / device in the environment. 2. Logs Monitoring -

More information

Quick Configuration Guide For Exchange Reporter Plus

Quick Configuration Guide For Exchange Reporter Plus Quick Configuration Guide For Exchange Reporter Plus 1 Table of Contents Contents Page No. 1. Exchange Reporter Plus Overview 3 2. System Requirements Hardware Requirements Software Requirements Supported

More information

Leveraging Best Practices for SolarWinds IP Address Manager

Leveraging Best Practices for SolarWinds IP Address Manager Leveraging Best Practices for SolarWinds IP Address Manager Share: Leveraging Best Practices for SolarWinds IPAM SolarWinds IP Address Manager (IPAM) is a comprehensive IP address management solution that

More information

Sophos for Microsoft SharePoint startup guide

Sophos for Microsoft SharePoint startup guide Sophos for Microsoft SharePoint startup guide Product version: 2.0 Document date: March 2011 Contents 1 About this guide...3 2 About Sophos for Microsoft SharePoint...3 3 System requirements...3 4 Planning

More information

Integration Guide. Help Desk Authority, Perspective and sl360. 1.800.424.9411 www.scriptlogic.com

Integration Guide. Help Desk Authority, Perspective and sl360. 1.800.424.9411 www.scriptlogic.com Integration Guide Help Desk Authority, Perspective and sl360 1.800.424.9411 www.scriptlogic.com Table of Contents Introduction... 3 Product Overview... 3 Benefits of Product Integration... 3 Advanced Help

More information

Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid clouds.

Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid clouds. ENTERPRISE MONITORING & LIFECYCLE MANAGEMENT Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid

More information

Installation Guide. Tech Excel January 2009

Installation Guide. Tech Excel January 2009 Installation Guide Tech Excel January 2009 Copyright 1998-2009 TechExcel, Inc. All Rights Reserved. TechExcel, Inc., TechExcel, ServiceWise, AssetWise, FormWise, KnowledgeWise, ProjectPlan, DownloadPlus,

More information

User Manual for Web. Help Desk Authority 9.0

User Manual for Web. Help Desk Authority 9.0 User Manual for Web Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic

More information

Table of Contents WELCOME TO ADAUDIT PLUS... 3. Release Notes... 4 Contact ZOHO Corp... 5 ADAUDIT PLUS TERMINOLOGIES... 7 GETTING STARTED...

Table of Contents WELCOME TO ADAUDIT PLUS... 3. Release Notes... 4 Contact ZOHO Corp... 5 ADAUDIT PLUS TERMINOLOGIES... 7 GETTING STARTED... Table of Contents WELCOME TO ADAUDIT PLUS... 3 Release Notes... 4 Contact ZOHO Corp.... 5 ADAUDIT PLUS TERMINOLOGIES... 7 GETTING STARTED... 8 System Requirements... 9 Installing ADAudit Plus... 10 Working

More information

Anti-Executable Dashboard. Last modified: August 2012

Anti-Executable Dashboard. Last modified: August 2012 1 Last modified: August 2012 2 1999-2012 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Core, Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight,

More information

Monitoring SharePoint 2007/2010/2013 Server Using Event Tracker

Monitoring SharePoint 2007/2010/2013 Server Using Event Tracker Monitoring SharePoint 2007/2010/2013 Server Using Event Tracker White Paper Publication Date: June 2012 EventTracker 8815 Centre Park Drive Columbia MD 21045 www.eventtracker.com Overview EventTracker

More information

Richmond Systems. Self Service Portal

Richmond Systems. Self Service Portal Richmond Systems Self Service Portal Contents Introduction... 4 Product Overview... 4 What s New... 4 Configuring the Self Service Portal... 6 Web Admin... 6 Launching the Web Admin Application... 6 Setup

More information

HDA Integration Guide. Help Desk Authority 9.0

HDA Integration Guide. Help Desk Authority 9.0 HDA Integration Guide Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic

More information

Running custom scripts which allow you to remotely and securely run a script you wrote on Windows, Mac, Linux, and Unix devices.

Running custom scripts which allow you to remotely and securely run a script you wrote on Windows, Mac, Linux, and Unix devices. About Foglight NMS Foglight NMS is a comprehensive device, application, and traffic monitoring and troubleshooting solution. It is capable of securely monitoring single and multi-site networks of all sizes,

More information

Vistara Lifecycle Management

Vistara Lifecycle Management Vistara Lifecycle Management Solution Brief Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid

More information

Remote Network Monitoring Software for Managed Services Providers

Remote Network Monitoring Software for Managed Services Providers http://www.packettrap.com Remote Network Monitoring Software for Managed Services Providers PacketTrap MSP provides a cost-effective way for you to offer enterprise-class server, application, and network

More information

NetSupport ServiceDesk Getting Started Guide

NetSupport ServiceDesk Getting Started Guide NetSupport ServiceDesk Getting Started Guide Copyright 2014 NetSupport Ltd All rights reserved Contents Welcome... 3 Definitions... 3 Features... 4 Incident Management... 4 Change Management... 5 User

More information

Desktop Activity Intelligence

Desktop Activity Intelligence Desktop Activity Intelligence Table of Contents Cicero Discovery Delivers Activity Intelligence... 1 Cicero Discovery Modules... 1 System Monitor... 2 Session Monitor... 3 Activity Monitor... 3 Business

More information

Citrix EdgeSight Administrator s Guide. Citrix EdgeSight for Endpoints 5.3 Citrix EdgeSight for XenApp 5.3

Citrix EdgeSight Administrator s Guide. Citrix EdgeSight for Endpoints 5.3 Citrix EdgeSight for XenApp 5.3 Citrix EdgeSight Administrator s Guide Citrix EdgeSight for Endpoints 5.3 Citrix EdgeSight for enapp 5.3 Copyright and Trademark Notice Use of the product documented in this guide is subject to your prior

More information

Pre-Installation Guide

Pre-Installation Guide Pre-Installation Guide Version 8.2 December 11, 2015 For the most recent version of this document, visit our documentation website. Table of Contents 1 Pre-installation overview 4 2 Windows updates 4 3

More information

Integrating Cisco ISE with GO!Enterprise MDM Quick Start

Integrating Cisco ISE with GO!Enterprise MDM Quick Start Integrating Cisco ISE with GO!Enterprise MDM Quick Start GO!Enterprise MDM Version 3.x Overview 1 Table of Contents Overview 3 Getting GO!Enterprise MDM Ready for ISE 5 Grant ISE Access to the GO!Enterprise

More information