Cisco Unified Intelligence Center for Advanced Users

Size: px
Start display at page:

Download "Cisco Unified Intelligence Center for Advanced Users"

Transcription

1 Course: Cisco Unified Intelligence Center for Advanced Users Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 3, Learning Credits: 33 Description: The Cisco Unified Intelligence Center for Advanced Users v1.1 (CUICAU v1.1) course is a four-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. NOTE: If you are intending to take CUICAU, you do not need to take CUICEU, as CUICAU includes the content from CUICEU. To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: We recommend using at least a Pentium 4 or better and 1 GB of RAM or more. We recommend running Windows XP Professional SP3 or greater (Vista & Windows 7/8). Mac & Linux machines are also supported. All PCs require Internet Explorer 7 or greater, Mozilla FireFox, or Google Chrome. Note: When testing connectivity, Mozilla & Chrome may not be able to fully complete the tests as intended. All students should have administrator rights to their PCs. If you do not have administrator rights to your PC, you at least need permissions to download, install, and run Active-X controls in Internet Explorer or Cisco Any Connect Client. If you are participating in a WebEx event, you should have internet access served by at least a 512K link, a full T1 Connection is recommended. All PCs require the latest Java Runtime Environment, which can be downloaded from If you have any questions or issues with meeting the recommended requirements, please contact us at to discuss. Note: The courseware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto CUICAU v1.1 Page 1/7

2 a Windows PC, Mac (OSX 10.6 & up), Apple ipad (ipad2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material. Please contact us at for additional information. Objective: Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) Provide a detailed description and labs of how to create custom reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) as well as new data sources. Demonstrate how to install, administer, and provide security for the Cisco Unified Intelligence Center solution Prerequisites: The knowledge and skills that a learner should have before attending this course are as follows: A working knowledge of Cisco Unified Contact Center Enterprise is desirable. A working knowledge of contact center operations is desirable. Who Should Attend: The primary audiences for the course are as follows: Cisco technical customers (IT, telephony members, etc.) Cisco technology partners Cisco employees CUICAU v1.1 Page 2/7

3 Outline: Module 1: Cisco Unified Intelligence Center Overview Lesson 1: Introducing Cisco Unified Intelligence Center Cisco Unified Intelligence Center Primary Goal Cisco Unified Intelligence Center Deployment Models High-Level Architecture Personalizing Reports Operation, Administration, Maintenance, Provisioning Using Cisco Unified Intelligence Center Working with Stock Reports Dashboards Module 2: Cisco Unified Intelligence Center Administration and Security Lesson 1: Managing Users and Security in Cisco Unified Intelligence Center Security Model: Authentication User Security Predefined Cisco Unified Intelligence Center Objects Permissions for Objects Adding a User Adding a User Group Log In the New Users Security Use Cases Best Practices for User Security Module 3: Cisco Unified Intelligence Center Reports Lesson 1: Running Cisco Unified Intelligence Center Reports Real-Time vs. Historical Reports Stock Reporting Templates: Unified CCE Review: Cisco Unified Intelligence Center Deployed with Unified CCE Set Up Unified CCE as a Data Source Run a Unified CCE Stock Report Available Stock Reports: Unified CVP Review: Cisco Unified Intelligence Center Deployed with Cisco Unified CVP Unified CVP Stock Report output CUICAU v1.1 Page 3/7

4 Lesson 2: Using Permalinks What Is a Permalink? Report Permalinks Dashboard Permalinks Cisco Unified Intelligence Center for Advanced Users Lesson 3: Modifying Cisco Unified Intelligence Center Stock Reports How Reports Can Be Modified Creating a Copy of a Stock Report Modifying the New Report Module 4: Cisco Unified Intelligence Center Custom Reporting Lesson 1: Creating a New Cisco Unified Intelligence Center Report Knowing Your Data Source Reporting in a Multichannel Environment Creating a New Report Creating a Dashboard Module 5: Cisco Unified Intelligence Center Overview for the Advanced User Lesson 1: Understanding Cisco Unified Intelligence Center Deployment Considerations Skillsets needed for the Advanced User Deployment Models Unified CCE Databases and Data Type Availability What Can Affect the Size of the Solution? Member Nodes Database Replication: Multiple Nodes Operation, Administration, Maintenance, Provisioning Command-Line Interface Additional Considerations Module 6: Cisco Unified Intelligence Center Installation and Administration Lesson 1: Cisco Unified Intelligence Center Security and License Types Licensing Sizing Tool Licensing Compared to Feature Sets Feature Sets Compared Reporting: Template Modification Report and Report Definitions CUICAU v1.1 Page 4/7

5 Report Definitions Value Lists and Collections Lesson 2: Installing Cisco Unified Intelligence Center Before You Install Cisco Unified Intelligence Center Understanding the Deployment Model Prerequisites and Important Considerations Installation Wizard Navigation Installation Process Logging into Cisco Unified Intelligence Center Applying the License File Verifying that the File Has Been Applied Define a New Member Node Confirm the New Member Lesson 3: Managing Cisco Unified Intelligence Center Components Cisco Unified Intelligence Center Controller About the Administration Console Administration Console Overview Using the OAMP Administrator Console Administration ConsoleDrawers About Cisco Unified Intelligence Center Super User Roles Super User Role About Devices Device Configuration Device ManagementLogging and Tracing Cluster Configuration Drawer Cluster ConfigurationLicense Management Cluster ConfigurationActive Directory Cluster ConfigurationCisco Unified CCE User Synchronization Setting Up Cisco Unified CCE User Integration Network Management Drawer Cluster ConfigurationReport Scheduler Settings Tab Tools Drawer: RTMT Cisco Unified Intelligence Center Security Cisco Unified Communications Solutions Tools from Cisco Unified Intelligence Center Cisco Unified Serviceability Cisco Unified OS Administration Disaster Recovery System Lesson 4: Understanding Cisco Unified Intelligence Center Administration Administration User Management CUICAU v1.1 Page 5/7

6 Add a New Super User Configure User Accessing Online Help Help File Contents User Credentials User Security Policy Managing Devices Control Center Report Scheduler Settings Cisco Unified CCE User Integration Module 7: Using CUIC Value Lists and Collections Lesson 1: Using Value Lists and Collections What Are Value Lists and Collections? Administering Value Lists and Collections Creating a Value List A Populated Value List Associate a Value List with a Report: Database Query Cisco Unified Intelligence Center Query Types Associate a Value List with a Report: Anonymous Block or Stored Procedure Create a Collection Collection Types Management and Security Value List Security Collection Security Module 8: Cisco Unified Intelligence Center Custom Reporting Lesson 1: Understanding Cisco Unified CCE Key Concepts WebView vs. Cisco Unified Intelligence Center Cisco Unified Intelligence Center Deployed with Unified CCE Characteristics of Unified CCE Data Why Report Data Can Differ Importance of Configuration and Scripting Lesson 2: Using Report Definitions Report Definitions and Reports Managing Report Definitions Manage Report Definition Categories Create a Report Definition Category CUICAU v1.1 Page 6/7

7 Powered by TCPDF (www.tcpdf.org) Lab Outline Cisco Unified Intelligence Center for Advanced Users Delete a Report Definition Category Create a Report Definition Report Definition Editor Report Definition Editor Toward the Data Source Report Definition EditorFields Report Definition EditorFields: Edit Properties Report Definition EditorFields: Edit Formatting Report Definition EditorFields: Drill Down Report Definition EditorCreate Formula Fields Report Definition EditorCreate Filter Fields Report Definition EditorParameters Report Definition EditorProperties Get to know your Database Schema Creating a New Report Definition and Report Lesson 3: Searching Call Detail Records Call Detail Records Importing a Report Report Output Exporting a Report Exporting a Report View Lab 2-1: Managing Users and Security in Cisco Unified Intelligence Center Lab 3-1: Running a Stock Report Lab 3-3: Creating Permalinks Lab 3-4: Modifying a Stock Report Lab 4-1: Creating a New Report Lab 6-2: Verifying Installation of the Unified Intelligence Center Controller and Navigating OAMP Lab 7-1: Creating Value Lists and Collections Lab 8-2: Creating a Simple Report Definition and a custom report Lab 8-3: Searching Call Detail Records CUICAU v1.1 Page 7/7

CUICAU: Cisco Unified Intelligence Center for Advanced Users v1.x

CUICAU: Cisco Unified Intelligence Center for Advanced Users v1.x CUICAU: Cisco Unified Intelligence Center for Advanced Users v1.x Description The Cisco Unified Intelligence Center for Advanced Users v1.1 (CUICAU v1.1) course is a four-day instructor-led training (ILT)

More information

Implementing the Application Control Engine Service Module

Implementing the Application Control Engine Service Module Course: Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 2,995.00 Learning Credits: 30 Hitachi HiPass: 4 Description: (ACESM) is a four-day, instructor-led, lecture and lab course that teaches learners

More information

Cisco Application Control Engine Appliance

Cisco Application Control Engine Appliance Course: Cisco Application Control Engine Appliance Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 2,995.00 Learning Credits: 30 Hitachi HiPass: 4 Description: Implementing the Cisco ACE Appliance

More information

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following:

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: Course: Administering Cisco Unified Contact Center Enterprise, Part 2 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,795.00 Learning Credits: 38 Description: Administering Cisco Unified Contact

More information

Managing Enterprise Security with Cisco Security Manager

Managing Enterprise Security with Cisco Security Manager Course: Managing Enterprise Security with Cisco Security Manager Duration: 5 Day Hands-on Lab & Lecture Course Price: $ 3,395.00 Learning Credits: 34 Description: The Managing Enterprise Security with

More information

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following:

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: Course: Deploying Cisco ASA VPN Solutions Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,495.00 Learning Credits: 35 Description: The Deploying Cisco ASA VPN Solutions (VPN) v2.0 course is a

More information

Implementing the Application Control Engine Service Module

Implementing the Application Control Engine Service Module Course: Implementing the Application Control Engine Service Module Duration: 4 Day Hands-On Lab & Lecture Course Price: $ 2,995.00 Learning Credits: 30 Hitachi HiPass: 4 Description: Implementing the Application

More information

For Sales Kathy Hall 402-963-4466 khall@it4e.com

For Sales Kathy Hall 402-963-4466 khall@it4e.com IT4E Schedule 13939 Gold Circle Omaha NE 68144 402-431-5432 Course Number Course Name Course Description For Sales Chris Reynolds 402-963-4465 creynolds@it4e.com www.it4e.com v2.0 SKY Deploying Cisco ASA

More information

Communications Manager Administration **Developed by Skyline ATS** Communications Manager Administration**Developed by Skyline ATS**

Communications Manager Administration **Developed by Skyline ATS** Communications Manager Administration**Developed by Skyline ATS** Course: Communications Manager Administration Duration: 3 Day Hands-On Lab & Lecture Course Price: $ 2,695.00 Learning Credits: 27 Description: Communications Manager Administration for Version 9.0 (CMA90)

More information

Interconnecting Cisco Networking Devices, Part 2 **Part of CCNA Route/Switch**

Interconnecting Cisco Networking Devices, Part 2 **Part of CCNA Route/Switch** Course: Interconnecting Cisco Networking Devices, Part 2 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,295.00 Learning Credits: 33 Certification: CCNA Route/Switch Description: The Interconnecting

More information

Table of Contents. Introduction. Audience. At Course Completion

Table of Contents. Introduction. Audience. At Course Completion Table of Contents Introduction Audience At Course Completion Prerequisites Microsoft Certified Professional Exams Student Materials Course Outline Introduction This three-day instructor-led course provides

More information

Description: Objective: Upon completing this course, the learner will be able to meet these overall objectives:

Description: Objective: Upon completing this course, the learner will be able to meet these overall objectives: Course: Deploying Cisco Unified Contact Center Express Software v9.0 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,695.00 Learning Credits: 37 Description: Deploying Cisco Unified Contact Center

More information

Manage and Generate Reports

Manage and Generate Reports Report Manager, page 1 Generate Reports, page 3 Trust Self-Signed Certificate for Live Data Reports, page 4 Report Viewer, page 4 Save an Existing Stock Report, page 7 Import Reports, page 7 Export Reports,

More information

Implementing and Maintaining Microsoft SQL Server 2008 Integration Services

Implementing and Maintaining Microsoft SQL Server 2008 Integration Services Course 6234A: Implementing and Maintaining Microsoft SQL Server 2008 Integration Services Length: 3 Days Language(s): English Audience(s): IT Professionals Level: 200 Technology: Microsoft SQL Server 2008

More information

Description: To participate in the hands-on labs in this class, you need to bring a laptop computer with the following:

Description: To participate in the hands-on labs in this class, you need to bring a laptop computer with the following: Course: Implementing Cisco Quality of Service Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,395.00 Learning Credits: 34 Description: Implementing Cisco Quality of Service (QOS) v2.5 provides

More information

Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led

Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led Course Description Get expert instruction and hands-on practice configuring and managing clients

More information

Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led

Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led Course Description Introducing Cisco Voice and Unified Communications Administration (ICOMM)

More information

Reports in Unified Intelligence Center

Reports in Unified Intelligence Center Types of Reports, page 1 Stock Reports, page 3 Create Reports, page 3 Import Reports, page 5 Types of Reports There are three types of reports based on the query types: Historical report Retrieves data

More information

6425C - Windows Server 2008 R2 Active Directory Domain Services

6425C - Windows Server 2008 R2 Active Directory Domain Services Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Introduction This five-day instructor-led course provides in-depth training on configuring Active Directory Domain Services

More information

6231A - Maintaining a Microsoft SQL Server 2008 Database

6231A - Maintaining a Microsoft SQL Server 2008 Database 6231A - Maintaining a Microsoft SQL Server 2008 Database Course Number: 6231A Course Length: 5 Days Certification Exam This course will help you prepare for the following Microsoft Certified Professional

More information

Implementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track**

Implementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track** Course: Duration: Price: $ 3,795.00 Learning Credits: 38 Certification: Implementing Cisco Collaboration Applications Implementing Cisco Collaboration Applications**Part of the CCNP Collaboration certification

More information

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction.

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction. Course 3938B: Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 Course 3938: Three days; Instructor-Led Take This Training On

More information

Remote Application Server Version 14. Last updated: 06-02-15

Remote Application Server Version 14. Last updated: 06-02-15 Remote Application Server Version 14 Last updated: 06-02-15 Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise

More information

Downloading and Mass Deploying Applications

Downloading and Mass Deploying Applications Downloading and Mass Deploying Applications Use of this product requires additional applications that must be downloaded to your users' computers. You can download and mass deploy these applications using

More information

Administering System Center Configuration Manager and Intune 20696C; 5 days, Instructor-led

Administering System Center Configuration Manager and Intune 20696C; 5 days, Instructor-led Administering System Center Configuration Manager and Intune 20696C; 5 days, Instructor-led Course Description Get expert instruction and hands-on practice configuring and managing clients and devices

More information

MS-6425C - Configuring Windows Server 2008 Active Directory Domain Services

MS-6425C - Configuring Windows Server 2008 Active Directory Domain Services MS-6425C - Configuring Windows Server 2008 Active Directory Domain Services Table of Contents Introduction Audience At Clinic Completion Prerequisites Microsoft Certified Professional Exams Student Materials

More information

Course Agenda: Managing Active Directory with NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator

Course Agenda: Managing Active Directory with NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator Course Agenda: Managing Active Directory with NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator Products Covered: Who Should Attend: NetIQ Directory And Resource Administrator

More information

Microsoft Dynamics NAV 2015 Hardware and Server Requirements. Microsoft Dynamics NAV Windows Client Requirements

Microsoft Dynamics NAV 2015 Hardware and Server Requirements. Microsoft Dynamics NAV Windows Client Requirements Microsoft Dynamics NAV 2015 Hardware and Server Requirements Microsoft Dynamics NAV Windows Client Requirements Windows client. operating systems Hardware resources Reports Windows 8.1 Professional or

More information

PC120 ALM Performance Center 11.5 Essentials

PC120 ALM Performance Center 11.5 Essentials PC120 ALM Performance Center 11.5 Essentials Instructor-Led Workshop OVERVIEW This five-day course introduces students to ALM Performance Center 11.5 and the Virtual User Generator (VuGen) application,

More information

Install Guide Housatonic Project Plan for Web. Housatonic Software - Project Plan 365 App

Install Guide Housatonic Project Plan for Web. Housatonic Software - Project Plan 365 App Install Guide Housatonic Project Plan for Web Housatonic Software - Project Plan 365 App 2014 Contents 1. Introduction... 3 2. Requirements... 4 2.1 Client-side / Workstation Requirements... 4 2.2 Server-side

More information

Implementing Project Server 2010

Implementing Project Server 2010 Implementing Project Server 2010 Course ISI-1327 4 Days Instructor-led, Hands-on Course Description This instructor-led course will provide you with the knowledge and skills to effectively install and

More information

NE-6425C Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

NE-6425C Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services NE-6425C Configuring and Troubleshooting Windows Server 2008 Active Domain Services Summary Duration Vendor Audience 5 Days Microsoft IT Professionals Published Level Technology 02 June 2011 200 Windows

More information

System Requirements for Microsoft Dynamics NAV 2016

System Requirements for Microsoft Dynamics NAV 2016 System Requirements for Microsoft Dynamics NAV 2016 Microsoft Dynamics NAV 2016 The following sections list the minimum hardware and software requirements to install and run Microsoft Dynamics NAV 2016.

More information

6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008

6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 Course Number: 6438A Course Length: 2 Days Course Overview This two-day instructor-led course provides the knowledge

More information

Drobo How-To Guide Drobo Apps - Configuring Copy Replication

Drobo How-To Guide Drobo Apps - Configuring Copy Replication The Drobo 5N provides easy, affordable networked attached storage for the connected home or small office. Copy, a new cloud- based service from Barracuda, provides users with the easiest place to store,

More information

System Requirements for Microsoft Dynamics NAV 2016

System Requirements for Microsoft Dynamics NAV 2016 System Requirements for Microsoft Dynamics NAV 2016 Contents System Requirements for Microsoft Dynamics NAV 2016...3 Microsoft Dynamics NAV 2016 Windows Client Requirements...4 Microsoft Dynamics NAV Development

More information

Administering Cisco Unified Contact Center Enterprise, Part 2 AUCCE2 v10.0; 5 Days, Instructor-led

Administering Cisco Unified Contact Center Enterprise, Part 2 AUCCE2 v10.0; 5 Days, Instructor-led Administering Cisco Unified Contact Center Enterprise, Part 2 AUCCE2 v10.0; 5 Days, Instructor-led Course Description Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) is a 5 day instructor-led

More information

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Five Days, Instructor-Led About this course This five-day instructor-led course provides in-depth training

More information

This document is provided to you by ABC E BUSINESS, Microsoft Dynamics Preferred partner. System Requirements NAV 2016

This document is provided to you by ABC E BUSINESS, Microsoft Dynamics Preferred partner. System Requirements NAV 2016 This document is provided to you by ABC E BUSINESS, Microsoft Dynamics Preferred partner. System Requirements NAV 2016 Page 1 System Requirements NAV 2016 Microsoft Dynamics NAV Windows Client Requirements

More information

GigaSpaces XAP 10.0 Administration Training ADMINISTRATION, MONITORING AND TROUBLESHOOTING GIGASPACES XAP DISTRIBUTED SYSTEMS

GigaSpaces XAP 10.0 Administration Training ADMINISTRATION, MONITORING AND TROUBLESHOOTING GIGASPACES XAP DISTRIBUTED SYSTEMS GigaSpaces XAP 10.0 Administration Training ADMINISTRATION, MONITORING AND TROUBLESHOOTING GIGASPACES XAP DISTRIBUTED SYSTEMS Learn about GigaSpaces XAP internal protocols, its configuration, monitoring

More information

6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course Details Course Code: Duration: Notes: 6425C 5 days This course syllabus should be used to determine whether

More information

Single Sign On. Configuration Checklist for Single Sign On CHAPTER

Single Sign On. Configuration Checklist for Single Sign On CHAPTER CHAPTER 39 The single sign on feature allows end users to log into a Windows client machine on a Windows domain, then use certain Cisco Unified Communications Manager applications without signing on again.

More information

System Requirements for Microsoft Dynamics NAV 2015

System Requirements for Microsoft Dynamics NAV 2015 System Requirements for Microsoft Dynamics September 2014 Contents... 3 Microsoft Dynamics NAV Windows Client Requirements... 4 Microsoft Dynamics NAV Development Environment Requirements... 5 Microsoft

More information

20696B: Administering System Center Configuration Manager and Intune

20696B: Administering System Center Configuration Manager and Intune 20696B: Administering System Center Configuration Manager and Intune Course Details Course Code: Duration: Notes: 20696B 5 days This course syllabus should be used to determine whether the course is appropriate

More information

VPN: Virtual Private Network Setup Instructions

VPN: Virtual Private Network Setup Instructions VPN: Virtual Private Network Setup Instructions Virtual Private Network (VPN): For e-journals and web-based databases, plus applications like EndNote's Online Search (formerly "Connect") and business systems.

More information

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services www.etidaho.com (208) 327-0768 Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 5 Days About this Course This five-day instructor-led course provides in-depth

More information

System Requirements for Microsoft Dynamics NAV 2016

System Requirements for Microsoft Dynamics NAV 2016 1 of 13 19.01.2016 17:52 System Requirements for Microsoft Dynamics NAV 2016 Microsoft Dynamics NAV 2016 The following sections list the minimum hardware and software requirements to install and run Microsoft

More information

For Sales Kathy Hall 402-963-4466 khall@it4e.com

For Sales Kathy Hall 402-963-4466 khall@it4e.com IT4E Schedule 13939 Gold Circle Omaha NE 68144 402-431-5432 Course Number Course Name Course Description For Sales Chris Reynolds 402-963-4465 creynolds@it4e.com www.it4e.com DUCC-CVP v8.0sk For Sales

More information

System Requirements for Microsoft Dynamics NAV 2016

System Requirements for Microsoft Dynamics NAV 2016 Page 1 of 7 System Requirements for Microsoft Dynamics NAV 2016 Microsoft Dynamics NAV 2016 The following sections list the minimum hardware and software requirements to install and run Microsoft Dynamics

More information

Remote Application Server Version 14. Last updated: 25-02-15

Remote Application Server Version 14. Last updated: 25-02-15 Remote Application Server Version 14 Last updated: 25-02-15 Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise

More information

Kaseya IT Automation Framework

Kaseya IT Automation Framework Kaseya Kaseya IT Automation Framework An Integrated solution designed for reducing complexity while increasing productivity for IT Professionals and Managed Service Providers. The powerful, web-based automation

More information

inforouter V8.0 Server & Client Requirements

inforouter V8.0 Server & Client Requirements inforouter V8.0 Server & Client Requirements Please review this document thoroughly before proceeding with the installation of inforouter Version 8. This document describes the minimum and recommended

More information

Managing and Maintaining a Microsoft Windows Server 2003 Environment

Managing and Maintaining a Microsoft Windows Server 2003 Environment Managing and Maintaining a Microsoft Windows Server 2003 Environment Course 2273: Five days; Blended (classroom/e-learning) Introduction Elements of this syllabus are subject to change. This course combines

More information

Enterprise Manager. Version 6.2. Installation Guide

Enterprise Manager. Version 6.2. Installation Guide Enterprise Manager Version 6.2 Installation Guide Enterprise Manager 6.2 Installation Guide Document Number 680-028-014 Revision Date Description A August 2012 Initial release to support version 6.2.1

More information

Section 1.0 Getting Started with the Vālant EMR. Contents

Section 1.0 Getting Started with the Vālant EMR. Contents Section 1.0 Getting Started with the Vālant EMR Contents Getting Started with the Valant EMR application:... 2 Hardware Requirements for the Vālant EMR:... 3 Software Requirements for the Vālant EMR:...

More information

McAfee. b Under Self Service, click Product Documentation. d Download the model S7032 installation guide.

McAfee. b Under Self Service, click Product Documentation. d Download the model S7032 installation guide. Quick Start Guide McAfee Firewall Enterprise, Multi-Firewall Edition model S7032 This quick start guide provides high-level instructions for setting up McAfee Firewall Enterprise, Multi-Firewall Edition

More information

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course Code: M6425 Vendor: Microsoft Course Overview Duration: 5 RRP: 2,025 Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Overview This five-day instructor-led course

More information

Designing IT Platform Collaborative Applications with Microsoft SharePoint 2003 Workshop

Designing IT Platform Collaborative Applications with Microsoft SharePoint 2003 Workshop Designing IT Platform Collaborative Applications with Microsoft SharePoint 2003 Workshop Course 8036: Two days; Instructor-led Microsoft Certified Professional Exams No Microsoft Certified Professional

More information

StruxureWare Data Center Expert 7.2.1 Release Notes

StruxureWare Data Center Expert 7.2.1 Release Notes StruxureWare Data Center Expert 7.2.1 Release Notes Table of Contents Page # Part Numbers Affected...... 1 Minimum System Requirements... 1 New Features........ 1 Issues Fixed....2 Known Issues...2 Upgrade

More information

Ensure that your environment meets the requirements. Provision the OpenAM server in Active Directory, then generate keytab files.

Ensure that your environment meets the requirements. Provision the OpenAM server in Active Directory, then generate keytab files. This chapter provides information about the feature which allows end users to log into a Windows client machine on a Windows domain, then use certain Cisco Unified Communications Manager applications without

More information

ADMINISTERING UNIFIED CONTACT CENTER ENTERPRISE PART 1

ADMINISTERING UNIFIED CONTACT CENTER ENTERPRISE PART 1 ADMINISTERING UNIFIED CONTACT CENTER ENTERPRISE PART 1 V10 (AUCCE 1) COURSE OVERVIEW: Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course developed

More information

VMware Identity Manager Administration

VMware Identity Manager Administration VMware Identity Manager Administration VMware Identity Manager 2.4 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

Deploying Cisco Unified Contact Center Express Volume 1

Deploying Cisco Unified Contact Center Express Volume 1 Deploying Cisco Unified Contact Center Express Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and Course Flow Additional References Your Training Curriculum General Administration

More information

Configuring and Troubleshooting Windows 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows 2008 Active Directory Domain Services About this Course Configuring and Troubleshooting Windows This five-day instructor-led course provides in-depth training on implementing, configuring, managing and troubleshooting Active Directory Domain

More information

MS-55115: Planning, Deploying and Managing Microsoft Project Server 2013

MS-55115: Planning, Deploying and Managing Microsoft Project Server 2013 MS-55115: Planning, Deploying and Managing Microsoft Project Server 2013 Description The goal of this three-day instructor-led course is to provide students with the knowledge and skills necessary to effectively

More information

Request Manager Installation and Configuration Guide

Request Manager Installation and Configuration Guide Request Manager Installation and Configuration Guide vcloud Request Manager 1.0.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced

More information

Enterprise Manager. Version 6.2. Administrator s Guide

Enterprise Manager. Version 6.2. Administrator s Guide Enterprise Manager Version 6.2 Administrator s Guide Enterprise Manager 6.2 Administrator s Guide Document Number 680-017-017 Revision Date Description A August 2012 Initial release to support version

More information

IBM Security QRadar Vulnerability Manager Version 7.2.1. User Guide

IBM Security QRadar Vulnerability Manager Version 7.2.1. User Guide IBM Security QRadar Vulnerability Manager Version 7.2.1 User Guide Note Before using this information and the product that it supports, read the information in Notices on page 61. Copyright IBM Corporation

More information

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Active Directory About this Course This five-day instructor-led course provides in-depth training on implementing, configuring, managing and troubleshooting (AD DS) in and R2 environments. It covers core

More information

Complete Patch Management

Complete Patch Management Complete Patch Management Complete - Flexible Unique In- Depth Secunia CSI 7 Corporate Software Inspector Take control of the vulnerability threat and optimize your IT security investments. The Secunia

More information

SAFETICA INSIGHT INSTALLATION MANUAL

SAFETICA INSIGHT INSTALLATION MANUAL SAFETICA INSIGHT INSTALLATION MANUAL SAFETICA INSIGHT INSTALLATION MANUAL for Safetica Insight version 6.1.2 Author: Safetica Technologies s.r.o. Safetica Insight was developed by Safetica Technologies

More information

Designing a Data Solution with Microsoft SQL Server 2014

Designing a Data Solution with Microsoft SQL Server 2014 20465C - Version: 1 22 June 2016 Designing a Data Solution with Microsoft SQL Server 2014 Designing a Data Solution with Microsoft SQL Server 2014 20465C - Version: 1 5 days Course Description: The focus

More information

NETWRIX IDENTITY MANAGEMENT SUITE

NETWRIX IDENTITY MANAGEMENT SUITE NETWRIX IDENTITY MANAGEMENT SUITE FEATURES AND REQUIREMENTS Product Version: 3.3 February 2013. Legal Notice The information in this publication is furnished for information use only, and does not constitute

More information

VWVCVIM5.5 VMware vcenter Configuration Manager for Virtual Infrastructure Management [v5.5]

VWVCVIM5.5 VMware vcenter Configuration Manager for Virtual Infrastructure Management [v5.5] VWVCVIM5.5 VMware vcenter Configuration Manager for Virtual Infrastructure Management [v5.5] VMWare Nível: Avançado Duração: 24h Sobre o curso This hands-on training course builds your skills with VMware

More information

Course MS20696A Managing Enterprise Devices and Apps using System Center Configuration Manager

Course MS20696A Managing Enterprise Devices and Apps using System Center Configuration Manager 3 Riverchase Office Plaza Hoover, Alabama 35244 Phone: 205.989.4944 Fax: 855.317.2187 E-Mail: rwhitney@discoveritt.com Web: www.discoveritt.com Course MS20696A Managing Enterprise Devices and Apps using

More information

VMware vcenter Log Insight Getting Started Guide

VMware vcenter Log Insight Getting Started Guide VMware vcenter Log Insight Getting Started Guide vcenter Log Insight 1.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by

More information

8.0 System Requirements

8.0 System Requirements 8.0 System Requirements Console Supported Platforms Vendor OS Patch Level Microsoft Windows Server 2008 Windows Server 2003 Windows XP Red Hat Enterprise Linux 4 (v2.6 Linux kernel) Enterprise Linux 5

More information

StruxureWare Data Center Expert 7.2.4 Release Notes

StruxureWare Data Center Expert 7.2.4 Release Notes StruxureWare Data Center Expert 7.2.4 Release Notes Table of Contents Page # Part Numbers Affected...... 1 Minimum System Requirements... 1 New Features........ 1 Issues Fixed....3 Known Issues...3 Upgrade

More information

Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft

Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Key Data Product #: 2764 Course #: 3938 Number of Days: 3 Format: Instructor-Led Certification Exams: This course helps you prepare for the following Microsoft Certified Professional exams: Exam 7-236,

More information

StarTel. Course Syllabus

StarTel. Course Syllabus Course Syllabus Microsoft SoftGrid Application Virtualization Key Data Product #: FFA-00004 Course #: 5016A-EN Number of Days: Format: 4 Instructor-Led Certification Exams: None This course syllabus should

More information

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Course 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Length: 5 Days Published: June 02, 2011 Language(s): English Audience(s): IT Professionals Level: 200

More information

1 Main components... 3

1 Main components... 3 Quick Start Guide Table of contents 1 Main components... 3 2 Supported operating systems and environments... 4 2.1 Acronis vmprotect 8 Windows Agent... 4 2.2 Acronis vmprotect 8 Virtual Appliance... 4

More information

Sisense. Product Highlights. www.sisense.com

Sisense. Product Highlights. www.sisense.com Sisense Product Highlights Introduction Sisense is a business intelligence solution that simplifies analytics for complex data by offering an end-to-end platform that lets users easily prepare and analyze

More information

6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days)

6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days) www.peaklearningllc.com 6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days) Introduction This three-day instructor-led course teaches students how to implement and manage Windows Server

More information

VMware Identity Manager Administration

VMware Identity Manager Administration VMware Identity Manager Administration VMware Identity Manager 2.6 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

Jetico Central Manager. Administrator Guide

Jetico Central Manager. Administrator Guide Jetico Central Manager Administrator Guide Introduction Deployment, updating and control of client software can be a time consuming and expensive task for companies and organizations because of the number

More information

Course 55115: Planning, Deploying and Managing Microsoft Project Server 2013

Course 55115: Planning, Deploying and Managing Microsoft Project Server 2013 CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Course 55115: Planning, Deploying and Managing Microsoft Project Server 2013 Length: 3 Days Audience:

More information

Microsoft Project Server 2010 Technical Boot Camp

Microsoft Project Server 2010 Technical Boot Camp Microsoft Project Server 2010 Technical Boot Camp Course M50558 5 Day(s) 30:00 Hours Introduction Course retirement date: November 30, 2012 For a complete list of courseware retirements, see: www.microsoft.com/learning/en/us/training/retired

More information

This course will also teach how to create various kinds of dashboards using Reporting Services.

This course will also teach how to create various kinds of dashboards using Reporting Services. Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services Length : 3 Days (24 Hours) Language(s) : English Audience(s) : IT Professionals Level : 200 Technology : Microsoft SQL Server 2008

More information

Deploying Cisco Unified Contact Center Express 5.0 (UCCX)

Deploying Cisco Unified Contact Center Express 5.0 (UCCX) Deploying Cisco Unified Contact Center Express 5.0 (UCCX) Course Overview: This course, Deploying Cisco Unified Contact Center Express (UCCX) v5.0, provides the student with handson experience and knowledge

More information

XenClient Enterprise Synchronizer Installation Guide

XenClient Enterprise Synchronizer Installation Guide XenClient Enterprise Synchronizer Installation Guide Version 5.1.0 March 26, 2014 Table of Contents About this Guide...3 Hardware, Software and Browser Requirements...3 BIOS Settings...4 Adding Hyper-V

More information

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 6425 - Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Duration: 5 days Course Price: $2,975 Software Assurance Eligible Course Description Microsoft Windows Server

More information

Getting started with Microsoft SharePoint Server 2010

Getting started with Microsoft SharePoint Server 2010 Getting started with Microsoft SharePoint Server 2010 Microsoft Corporation Published: May 2010 Author: Microsoft Office System and Servers Team (itspdocs@microsoft.com) Abstract This book provides basic

More information

DottsConnected SHAREPOINT 2010 ADMIN TRAINING. Exercise 1: Create Dedicated Service Accounts in Active Directory

DottsConnected SHAREPOINT 2010 ADMIN TRAINING. Exercise 1: Create Dedicated Service Accounts in Active Directory DottsConnected SHAREPOINT 2010 ADMIN TRAINING Module 1 - Getting started with SharePoint 2010 This introductory module introduces students to the fundamental terminology and architecture of SharePoint

More information

Symantec Control Compliance Suite 10.5.1: Reporting and Analytics ReadMe. 2013-2 Update

Symantec Control Compliance Suite 10.5.1: Reporting and Analytics ReadMe. 2013-2 Update Symantec Control Compliance Suite 10.5.1: Reporting and Analytics ReadMe 2013-2 Update Symantec Control Compliance Suite 10.5.1 - Reporting and Analytics 2013-2 Update ReadMe Legal Notice Copyright 2013

More information

Outline SSS6425 - Configuring and Troubleshooting Windows Server 2008 Active Directory

Outline SSS6425 - Configuring and Troubleshooting Windows Server 2008 Active Directory Outline SSS6425 - Configuring and Troubleshooting Windows Server 2008 Active Directory Duration: Four consecutive Saturdays About this Course This instructor-led course provides the knowledge and skills

More information

SQL Server Solutions GETTING STARTED WITH. SQL Diagnostic Manager

SQL Server Solutions GETTING STARTED WITH. SQL Diagnostic Manager SQL Server Solutions GETTING STARTED WITH SQL Diagnostic Manager Purpose of this document Due to its depth and potential for customization, there are often features of SQL Diagnostic Manager that are overlooked

More information

Administering a Microsoft SQL Server 2000 Database

Administering a Microsoft SQL Server 2000 Database Administering a Microsoft SQL Server 2000 Database Course 2072 - Five days - Instructor-led - Hands-On Introduction This course provides students with the knowledge and skills required to install, configure,

More information

Virtualizing Enterprise Desktops and Apps

Virtualizing Enterprise Desktops and Apps Course 20694B: Virtualizing Enterprise Desktops and Apps Page 1 of 6 Virtualizing Enterprise Desktops and Apps Course 20694B: 4 days; Instructor-Led Introduction This four-day, hands-on training course

More information

Corporate I.T. Services Limited Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3)

Corporate I.T. Services Limited Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3) Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3) Course 6415A: Three days; Instructor-Led Introduction This 3 day instructor-led course provides students with an understanding

More information